251 Domain No. 2: Work Management Smart Utility 2030 Initiatives
Work Management 8.2 Plan Work 1 2022 2023 2024 2025 2026 2027 2028 2029 2030 WM17 IoT sensors alert schedule to Work Management System (AAA/ES/SWATS) AM12 & AM13 WM19 Control Tower for Maintenance and New Supply (OD/SWATS) Location of Tower WM22 Robotics serving live work on MV overhead line and Robotic Process Automation (ES) 8.1 Identify Work 4 Interdependencies between projects (Before) Interdependencies between projects (After) WM23 Real-time data to drive maintenance and replacement decisions- Condition-based maintenance (CBM) (AAA/ES/SWATS) WM01 Implement interim mobility solution for geospatially enabled work dispatch (Control Tower for Operation) (WM1) (SWATS) On Going - Note: MDCT, MVORR Detailed Integrated Roadmap Work Management and its relation between initiatives.
Work Management 8.3 Manage Work WM14 I-WAMS process enablement for implementation for vendors (SWATS/ICT/OD/ASP 8 2022 2023 2024 2025 2026 2027 2028 2029 2030 WM21 AR & VR Work Delivery (Substation, Linear Asset, Operation and Metering) (ES/SWATS) 8.4 Perform Work 3 WM02-2C (Phase 3) IWAMS - Implement End to End Enterprise Mobility Solutions for Phase 3 (Operation) WM02-2A (Phase1) WM02-2B (Phase2) WM02-2B (Phase 2) IWAMS - Implement End to End Enterprise Mobility Solutions for Phase 2 (New Supply) WM02-2A (Phase1) WM20 Integrated WAM : Digital Twin Field Asset Inspection (ES/AAA/SWATS) WM02-2C (Phase3) WM15 I-WAMS maturity assessment (ASP) WM02-2A (Phase 1) IWAMS - Implement End to End Enterprise Mobility Solutions for Phase 1 (Maintenance) Tender WM16 Enhance Customer Appointment Experience (CDA) (C&M/SWATS) *A set of projects grouped together (WM3, WM4, WM5 and WM10) Interdependencies between projects (Before) Interdependencies between projects (After) WM02-2A (Phase1& WM14 WM07 Enhance Field work monitoring process, framework and KPI (WM7) (ASP) WM08 Establish platform to manage and monitor contractors and suppliers (WM8) (SWATS/ICT/OD/ASP) WM09 Safety Work Management Digitization (WM9) (SWATS/HSE/ASP) HSE Approval WM18 WAMS Enablement for New Asset/Tech (ES/SWATS) It is regarded as 1 initiative but with 3 phases. It also consist of 5 initiatives under the phases, refer to slide with title: Notes on initiative WM2 SWATS WM11 Redlining using Small World GIS mobility solution (WM11) (GIS) Detailed Integrated Roadmap Work Management and its relation between initiatives.
3.1 Manage Asset Management Strategy 1 2022 2023 2024 2025 2026 2027 2028 2029 2030 6.3 Perform Meter Deploy Activity1 Interdependencies between projects (Before) Interdependencies between projects (After) 6.5 Manage Metering Operations 1 Work Management WM06 Develop work lifecycle management framework for new asset types and new technology (ASP) On Going WM13 Develop Smart Meter Operations Centre (SMOC)(WM13) (AMI/SMOC) Completed Phase 1 WM12 Develop AMI Deployment and Management Skills (WM12) (AMI) Detailed Integrated Roadmap Work Management and its relation between initiatives. COMPLETED
255 Domain No. 3: Grid Operations Smart Utility 2030 Initiatives
Grid Operations 7.2 Distribute Power 22 2022 2023 2024 2025 2026 2027 2028 2029 2030 Interdependencies between projects (Before) Interdependencies between projects (After) GO01 Integrate AMI and real time systems for events and alert analysis (ES) GO04 Real time data analytics & Initiate Feeder Automation PoC (GM/ADMS) GO05 Implement D-SCADA PoC for DERs (ES/AAA) GO10 Implement Technical loss calculation PoC leveraging IED, Sensors, DTMS and AMI data (AIP/ES/METERING/AMI) GO13 Integrate VVO with ADMS (ES) GO18 Initiate DER services monitoring and control PoC (DERMS) (ASP/SEMI) GO24 VVO Strategy (ES) GO09 Phasor Measurement Unit PoC (ES) GO12 Initiate LV phase connectivity and Feeder identification PoC using AMI data (AMI/ES) GO14 Initiate Conservation of Voltage Reduction PoC (ES/DSO/VVO) GO15 Initiate Peak reduction PoC by leveraging on Demand Side Management (DSO/C&M) GO25 High fault level Mitigation Technologies (ES PROTECTION) GO28 Controlling Feature in IOT (AI/ES) GO29 Greenfield PPU – Digital IEC 61850 substation (ES PROTECTION) GO31 Brownfield PPU – Conventional to Digital IEC 61850 substation (ES PROTECTION) GO30 Brownfield PPU – SCS to Digital IEC 61850 substation (ES PROTECTION) GO33 Setpoint Control for RE plant (ES TELECONTROL) GO37 ADMS: Implement Advanced DMS Functionality (ADMS) GO38 ADMS: Develop Optimal Network Reconfiguration (ADMS) GO39 ADMS: VVO/VVWO Monitoring & Control to support DER penetration (VVO/ADMS) GO40 ADMS: Grid Balancing capability (AMI/GIS/ADMS) GO42 DSO 2.0 – Study on future DSO (ADMS) On Going On Going Detailed Integrated Roadmap Grid Operations and its relation between initiatives.
Grid Operations 2022 2023 2024 2025 2026 2027 2028 2029 2030 7.1 Systems Operations Management Interdependencies between projects (Before) Interdependencies between projects (After) GO34 SSOT for ADMS (GIS/ADMS) GO36 ADMS: Implement Advanced Network Modelling (ADMS/ES) GO11 ADMS: Integrate OMS, AMI, IVR, GIS and BCRM System (ADMS) GO02 Develop interface with Grid for real time information exchange (GM/ADMS) On Going GO08 Network Hot Spot Analysis for Smart Device Placement (ASP) GO41 ADMS: Closed loop FLISR & AFOR (ADMS) GO16 Conduct network congestion hot spot analysis (AIP/DSO/ADMS) GO23 Self Healing Grid PoC ( ASP/ES/ADMS) 7.7 Manage Self-Healing Grid 4 GO07 Control room transformation (Digital control room) (DSO/ADMS) GO35 ADMS: Enhanced feeder monitoring using PQR master-slave mode (ES PQ) On Going GO03 Enhance IT-OT security framework (AI) On Going GO26 Communication Network Sharing/Security Strategy (ASP) GO27 Specification Development for Comm Network Technology & Communication Network Cyber Security Guideline (ICT/ASP/ES) 10 Detailed Integrated Roadmap Grid Operations and its relation between initiatives. GO43 Voltage Regulating Distribution Transformer (VRDT) POC (ES SUBSTATION)
Grid Operations 7.5 Emergency Planning 1 2022 2023 2024 2025 2026 2027 2028 2029 2030 7.3 Plan Operations 1 Interdependencies between projects (Before) Interdependencies between projects (After) GO20 Initiate real time emergency management PoC (ASP/ADMS) 7.6 Grid Compliance Mgmt 1 GO21 Develop future distribution grid compliance framework with regulator (ASP) On Going GO32 Process Level IEC 61850 Switchgear Controller (ES PROTECTION) Detailed Integrated Roadmap Grid Operations and its relation between initiatives.
259 Domain No. 4: Energy Management Smart Utility 2030 Initiatives
Energy Management 9.1 Manage Grid Equipment Upgrade 3 2022 2023 2024 2025 2026 2027 2028 2029 2030 Interdependencies between projects (Before) Interdependencies between projects (After) EM30 Pro-active Asset replacement using smart data to support energy transition and aging system (AMD) EM01 Hotspot analysis for equipment and infrastructure upgrade (ES) 9.2 Manage VPP 1 EM32 VPP-Establish Virtual Power Plant POC (EM12, EM24 (AMD) EM29 Technology Review of Equipments / Systems relevant to Renewable Energy (AMD) AM58
Energy Management 9.3 Manage RE 15 2022 2023 2024 2025 2026 2027 2028 2029 2030 Interdependencies between projects (Before) Interdependencies between projects (After) EM09 SEMI-RE connection application portal development (SEMI) EM33 System planningImprovement in system planning methodology to increase DER penetration (APO) EM34 Operation PlanningImprovement in Operation planning due to large integration of RE integration (DSO) EM35 Monitor and control for DER customers (AI) EM36 SEMI-EIP: DER Network Planning (Use case 4) and DER Power Quality Simulation (use case 5) (SEMI) EM37 SEMI-EIP: DER Impact Forecasting (Use Case 3) (SEMI) EM11 RE-DERMS (SEMI/ADMS) EM38 SEMI-EIP : Dynamic Hosting Capacity (Use case 2) (SEMI) On Going EM5a AM58 AM58
Energy Management 9.3 Manage RE 2022 2023 2024 2025 2026 2027 2028 2029 2030 EM10 Strategy paper for RE control and monitoring framework (AIP) EM39 SEMI-EIP: Full MV Network Data Integration (SEMI) EM40 SEMI-EIP: LV Network Data Integration (SEMI) EM41 SEMI-EIP: DER Asset register (SEMI) EM42 ESAH Digitalization (C&M) EM43 SEMI-EIP: Integrate DER into EIP via sensors to capture dynamic data (SEMI) EM44 Develop DER aggregation policy, strategy & approach (ASP) Interdependencies between projects (Before) Interdependencies between projects (After)
Energy Management 9.5 Manage EV4 2022 2023 2024 2025 2026 2027 2028 2029 2030 9.4 Manage storage 2 EM16 ESS –DERMS (SEMI/ADMS) EM13 ESS hotspot analysis (AMD PQ & SEMI) EM46 EV hosting capacity platform (GIS) EM22 Vehicle to grid & Wireless Electric Fleets charging POC (AMD) EM45 Evaluate EV related Technologies and Applications in DN (ASP) EM21 EV-DERMS (SEMI/ADMS) Interdependencies between projects (Before) Interdependencies between projects (After)
Energy Management 9.7 Manage SG Platforms 7 2022 2023 2024 2025 2026 2027 2028 2029 2030 Interdependencies between projects (Before) Interdependencies between projects (After) EM25 Flexibility services procurement platform (SEMI) EM47 P2P-Develop market analysis tool (SEMI) EM23 P2P-Deployment of P2P Pilot Programme Within Regulatory Sandbox (AM) EM49 P2P- Technical Support for P2P implementation (AM) EM48 P2P-Strategizing Stakeholders Engagement (C&M) EM31 P2P-Outlining Technical Guidelines and Communication Protocol Between Network Operator, Prosumer and Consumers (AM) EM50 P2P - Service Agreement Between Network EM48 Operator, Prosumer and Consumers (AM) EM50 EM47 EM23
Energy Management 2022 2023 2024 2025 2026 2027 2028 2029 2030 9.9 Manage Energy Efficiency 2 Interdependencies between projects (Before) Interdependencies between projects (After) EM28 Specification for PQ ready substation (AM PQ) EM27 EE framework for substation buildings (AM) 9.8 Manage Microgrid EM04 Microgrid- Strategy paper on microgrid strategy and ecosystem requirements (ASP) EM4 EM05-A Smart Utility infra readiness for ET showcase in ELMINA (ES) 2 EM5b EM05-C Microgrid POC-Commission pilot / PoC in regional area (EM6) EM5a EM05-B Installation of CESS POC at ELMINA (EM14: Grid scale ESS POC) 6.5 Manage Metering Operations EM26 Implementation of Non Technical Losses (NTL) Analytics for TNB (SBU METERING) 1
266 Domain No. 5: Customer Management Smart Utility 2030 Initiatives
Customer Management CM02 Enchance New Supply connection portal for AMI & DER (SEMI) 2022 2023 2024 2025 2026 2027 2028 2029 2030 CM06 & CM08 Third Party Access (TPA) Guidelines, Strategy, Automation PoC (ASP/C&M/LEGAL/RSMD) CM20 Non-Technical Losses (NTL) Analysis using GIS & MDMS Data (SBU METERING/AMI) CM05 & CM07 Pilot and Automation of Third Party Contract (TPC) (C&M) CM16 Development of Application Process and Service Agreement for EV Charging Infrastructure (APO/ASP) 10.1 Customer Account Management 12 Interdependencies between projects (Before) Interdependencies between projects (After) CM17 Development of Application Process and Service Agreement for Energy Storage (ES/ASP/APO/C&M) CM18 Develop Strategy & Connection & Service Agreement for VPP Integration (C&M/ASP/ES/IBR&C/RETAIL/SEMI) CM21 GSL 2 Auto Rebate (C&M) CM03 Customer Demand/Supply Management (CM23) (ASP/AI/SEMI/C7M/RETAIL/ADMS) CM01 AMI customer data analytics PoC (AMI) On CM15 Going CM15 CM22 Migration of Real-time Interaction Customer Usage (C&M). CM344/C M36 CM15 E2E integration of AMI data (AI) CM22 CM1 CM27/ CM25 CM6 CM7 CM37 On Going CM35 Detailed Integrated Roadmap Customer Management and its relation between initiatives.
Customer Management Customer Interactive Management CM29 Develop innovative Voice over IP (VoIP) technology (AM) 2022 2023 2024 2025 2026 2027 2028 2029 2030 CM09 Strategy & Implementation for Enablement of DN Digitize Contact Centre (CM24) (AI/SEMI/C&M) CM28 Engagement communication plan with stakeholders/community to understand their expectation and demand (C&M) 12 Interdependencies between projects (Before) Interdependencies between projects (After) CM23 Integration PQ Complaint with CRM (SWATS CM10 Customer Omni channel communication Customer Effort Score (CES) & Interactive Customer Services (C&M/SEMI) CM27 Outage Notification (C&M) CM04 New services offerings (Home Energy Management, Energy Efficiency Advisory, Solar rooftop installation advisory etc.) (C&M) CM10 CM10a/ CM2 CM27/ CM29 Detailed Integrated Roadmap Customer Management and its relation between initiatives.
Customer Management Customer Interactive Management 2022 2023 2024 2025 2026 2027 2028 2029 2030 CM36 Evidence of assurance of the security and privacy for all customer data stored, transmitted, or processed on the grid (AM) Interdependencies between projects (Before) Interdependencies between projects (After) CM32 Conduct research on how to use smart grid technologies to enhance customer’s experience, benefits and participation (AM) CM33 Investigate security and privacy implications of the new technologies and business functions that enable customer participation in the smart grid (AM) CM34 Pilot project on remote connect/disconnect for residential customers (AM) CM35 Support infrastructure for plug-and-play customer-based generation (AM) CM22 CM18 CM22 Detailed Integrated Roadmap Customer Management and its relation between initiatives.
Customer Management 10.3 Manage Customer Switching Suppliers CM11 Time of Use (ToU) tariff strategy paper and pilot 2022 2023 2024 2025 2026 2027 2028 2029 2030 Customer Request Delivery 1 Interdependencies between projects (Before) Interdependencies between projects (After) CM12 Open Market Strategy, scoping and implementation planning strategy paper (C&M/GM/AMI/SEMI) CM37 Strategy paper on Open Market Ecosystem (C&M) CM38 Open Market Strategy, scoping and implementation planning strategy paper (C&M) CM14 Pilot Retail Opening - Meter point registration system and infrastructure implementation (CM41) (C&M) CM13 Pilot Retail Opening - Supplier switch D-Flows process mapping (C&M) CM39 Enhance RJO Services (APO/SEMI/C&M) 6 CM12 CM12/ CM18 CCDetailed Integrated Roadmap Customer Management and its relation between initiatives.
Asset Management Data Analytics & Consumption 2022 2023 2024 2025 2026 2027 2028 2029 2030 Commercial Strategy12 CM24 Implement E&CI Platform (SEMI) CM26 MSL/GSL Dashboard (C&M) CM2 CM25 New DN offerings (C&M/SEMI) Detailed Integrated Roadmap Customer Management and its relation between initiatives.
Work Management Manage Work 2022 2023 2024 2025 2026 2027 2028 2029 2030 Plan Work 1 1 CM30 Power Quality Application for Android/IOS (SWATS) CM31 Customer online notification system (C&M) Detailed Integrated Roadmap Customer Management and its relation between initiatives.
Grid Operations Energy Management (Operations) 2022 2023 2024 2025 2026 2027 2028 2029 2030 1 CM40 Develop Flexibility Services contract framework (handed over from GO17) (AM) Detailed Integrated Roadmap Customer Management and its relation between initiatives.
Energy Management Manage Dual Energy Flow 2022 2023 2024 2025 2026 2027 2028 2029 2030 2 CM19 Dual energy flow C&M/IBR&C) CM41 Dynamic tariff structure (C&M) Detailed Integrated Roadmap Customer Management and its relation between initiatives.
Business Strategy & Regulatory Department Distribution Network Division Tenaga Nasional Berhad