Technology September 2022 www.bookshq.net

Fuel innovation The world is entering a new wave of digitization—one
and growth with driven by ubiquitous connectivity to further enrich people’s
a strategic digital lives everywhere. In the Netherlands, VodafoneZiggo has
transformation been at the core of this connectivity transformation from
partner its inception and is forging the next technology revolution
for communication service providers.

VodafoneZiggo is recognized as the number one Dutch
fixed network provider—and one of the best mobile
networks in Europe. The company offers a network of the
future, providing speeds of up to one gigabit per second.
By investing in breakthrough technology, VodafoneZiggo
is preparing for future applications—like holographics,
virtual reality and AI—that create greater demands in
terms of speed and customer experience.

Transformative initiatives for CSPs worldwide

Cognizant believes in making connectivity ubiquitous to accelerate societal and economic
value. As one of VodafoneZiggo’s trusted partners, we help the company meet current and
future customer needs with innovative technology and digital transformation. Our Cloud+
capabilities will also enable VodafoneZiggo’s digital-forward vision and accelerate monetiz
ation of preexisting investments.

Helping VodafoneZiggo realize its digital forward vision and deliver:

Digital-first Agile ways of AI and
and engaging working machine learning
customer-centric across all business

outcomes units, including
derived network

from data operations

With Cognizant’s industry expertise, you can enable intelligence, stability and speed that
empowers people to be online—always and everywhere. To learn how we can help,
contact [email protected], [email protected], or visit https://www.cognizant.
com/nl/en/communications.

www.bookshq.net

© Copyright 2022, Cognizant. All rights reserved.

VodafoneZiggo

www.bookshq.net

52 September 2022

“ COVID WAS AN
IMPORTANT
TEST FOR THE
NETWORKS”

LEO-GEERT VAN DEN BERG
DIRECTOR FIXED NETWORK,
VodafoneZiggo

“It shows that for our customers, in-home
connectivity is key. Always-on with the right
speeds, everywhere in your house. That’s what
the customer values the most.”

COVID re-emphasised the importance of
getting Smart WiFi launched, leading to an
accelerated ambition of VodafoneZiggo to get
it live in as many customer homes as possible.

“That's a challenge because we have
millions of homes and we have to get these
devices out there, in a speedy fashion. We've
been busy with that for the last two years now”.

Partnerships such as the one recently
secured with Plume allow VodafoneZiggo to
offer a Smart WiFi solution.

“The Smart WiFi solution of Plume gives
us access to a lot of monitoring meta data
on usage and performance. In case of
troubleshooting, this allows us to resolve the
issues with customers a lot faster.”

Securing customers from
ever-present threats
A common trend within telcos around
the world is ‘security by design’. Security is
merely a hygiene factor for customers as
the minimum they would expect, much like
having sufficient capacity. To VodafoneZiggo,
it’s about making sure that for any new
application, product, or network architecture

www.bookshq.netthey develop the right security pieces.

technologymagazine.com 53

www.bookshq.net

www.bookshq.net

VodafoneZiggo

Umlout (Q2 2022)

'Best Fixed Network'

86% -7% (Q2 2022)

1 Gbps 1 Gbps footprint

1.4 million (Q2 2022)

smartwifi pods

Van den Berg: “We will make sure that we mobile networks rank as some of the best

have the right level and skills in place to do in the world. One of the most important

what we need to do. Data security and privacy projects for VodafoneZiggo is upgrading

is an integral aspect of our technical story.” all of the Netherlands by year end 2022 to

gigabit speeds, of which the company is

Gigabit readiness on track to achieve.

The competition between Dutch telcos has The VodafoneZiggo headquarters is

www.bookshq.netpaid off for the customer: both the fixed and based in Utrecht, a charming and vibrantly

56 September 2022

VodafoneZiggo

modern city with picturesque canals and our data centres and upgrades of the

extraordinary wharf cellars. It was also one equipment in our street cabinets, we

of the first places in the country to receive can enable gigabit speeds on our existing

a gigabit network and products. network without having to dig open

“The good thing about us being able to the streets.

give gigabit speeds is that we don’t have One of the ‘backbones’ VodafoneZiggo

to do any digging to upgrade the network. relies on is the transport IP- and optical

www.bookshq.netBy doing software updates, changes in
network. This optical technology was provided

technologymagazine.com 57

Infinera & VodafoneZiggo

PROGRESS THROUGH INNOVATION

With a shared commitment to building a green future, Infinera and
VodafoneZiggo are working together to facilitate network convergence,
accelerate sustainability, and drive unprecedented economic benefits with
game-changing technology innovation.
As a recognized leader in optics innovation, Infinera is paving the way for
new breakthroughs in network economics and e ciencies with XR optics,
the industry’s first point-to-point and point-to-multipoint pluggable coherent
optics. Up to 70% cost savings. Up to 75% reduction in power. A world of
di erence for a green future.

LEARN MORE

www.bookshq.net

“T O BE AWARDED THIS “For customers, it matters to be part of
YEAR WITH THE BEST FIXED this innovation. It shows that they have the
NETWORK AWARD WAS A extra capacity available to them to use all the
GREAT RECOGNITION FOR services that they want,” said van den Berg.
THE TEAM”

LEO-GEERT VAN DEN BERG A bigger impact on society
DIRECTOR FIXED NETWORK, VodafoneZiggo’s size and offering of crucial
VodafoneZiggo infrastructure makes them an important

actor in the digitalisation of the Netherlands.

Digital skills and knowledge are evolving

by Ciena, a major partner alongside many rapidly. However, the company recognizes

others helping to digitalise the entire network. that not everyone in society is able to

Countless municipalities and cities across keep up with these new trends, and as a

the country now have an upgraded network. consequence, is able to benefit from a digital

Almost 90% of the Netherlands is gigabit society. Therefore it is VodafoneZiggo’s

ready. By the end of the year, it will be at ambition to help Dutch citizens become

100%. That means that the more than seven more digitally savvy. VodafoneZiggo

million homes that are connected to the started multiple initiatives to live up to that

Ziggo cable will be able to subscribe to a ambition. As management, they are able

gigabit product. www.bookshq.netto contribute to that directly. An example

technologymagazine.com 59

www.bookshq.net

VodafoneZiggo

van den Berg cites is the Online Masters, a “ THE MORE INVISIBLE WE
project where VodafoneZiggo employees ARE, THE BETTER OUR
can contribute: “We visit primary school SERVICES ARE WORKING
classes for 6-12 year olds and we give them AND THE HAPPIER
two hours of training on cyber security, OUR CUSTOMERS ARE.
internet development or innovation. It’s THAT'S WHAT KEEPS US
great to stand in front of the class and talk to MOTIVATED AND KEEPS
the children about these topics and have a US GOING.”
bit of interaction with them.”
LEO-GEERT VAN DEN BERG
Another example of digital upskilling in DIRECTOR FIXED NETWORK,
the community is the CoderDojo, held at the VodafoneZiggo
Ziggo Dome music venue, where thousands
of children were trained on developing
programmes and code. With a fresh new
ten-year deal between the iconic music

www.bookshq.net

technologymagazine.com 61

People Planet Progress

“ALWAYS-ON WITH THE RIGHT SPEEDS,
EVERYWHERE IN YOUR HOUSE. THAT’S WHAT

THE CUSTOMERS VALUE THE MOST”

LEO-GEERT VAN DEN BERG
DIRECTOR FIXED NETWORK,

VodafoneZiggo

www.bookshq.net

62 September 2022

VodafoneZiggo

www.bookshq.net

technologymagazine.com 63

Lead in
Broadcast
& Media.
Don’t follow

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VodafoneZiggo

“W E WILL MAKE SURE THAT venue and the business, these opportunities
WE HAVE THE RIGHT LEVEL are to be expanded further in the future.
AND SKILLS IN PLACE TO DO
WHAT WE NEED TO DO. DATA “There is a gap currently in society where
SECURITY AND PRIVACY IS AN people aren’t digitally skilled enough. We see
INTEGRAL ASPECT OF OUR what’s happening with talent shortages and we
TECHNICAL STORY” want to play a role in alleviating these skill gaps.

Similar to programs for the younger
generation, we also have programmes
running for elderly people where we
train them and teach them how new
technology works.”

LEO-GEERT VAN DEN BERG An autonomous future
DIRECTOR FIXED NETWORK, “We are on a journey to bring our networks
VodafoneZiggo from reactive to proactive, and from
preventive to autonomous,” said van den Berg.

Network automation is one of the key
areas that the technology team spends a lot
of time and effort on.

www.bookshq.net

technologymagazine.com 65

We build and
manage
tomorrow’s
vital
infrastructure

www.circet.com www.bookshq.net

VodafoneZiggo

“Telco networks used to be reactive. “ WE WANT TO MAKE
This means that if there was an outage, SURE THAT THOSE
a technician was sent out to fix it. Then

our networks evolved to become more TYPES OF PROCESSES
proactive, meaning we could see what was BECOME MORE AND
happening in the network before events MORE AUTOMATED
even occurred. Currently, we are in the
transition to create preventive networks,

where the network itself sees and detects AND MORE SELF-
if there is an issue ongoing and, without any HEALING”
manual intervention, issues get resolved,”

he added.

VodafoneZiggo is now in the stage where LEO-GEERT VAN DEN BERG
from a preventive point of view, they can DIRECTOR FIXED NETWORK,
detect cable damages. Underground VodafoneZiggo

monitoring tools can tell if the signal level

on the cable is getting slowly weaker. Even

www.bookshq.netbefore customers are noticing anything from

technologymagazine.com 67

VodafoneZiggo

www.bookshq.net

68 September 2022

VodafoneZiggo

the weaker growing signal, technicians can
already see something going on and fix it so
the issue doesn't occur in the future.

“We want to make sure that those types
of processes become more and more
automated and more self-healing. This
way, our preventive network should also
become self-healing. To give an example of
that: As we have a redundant network, we
will have future possibilities where in case
of damaged cables, we can switch over
automatically from one cable to another so
that the other cable will pick up the traffic.
When we have maintenance planned in
the area of the damaged cable, we can
carry out the reparations. This means we
do not have to send out a technical team
every time a cable is damaged, but we can
plan that during moments our team would
already be in place for the scheduled
maintenance works. This way, we see
possibilities to work more efficiently
after we have automated this part of our
network,” said van den Berg.

To end up with a network that is
completely autonomous, van den Berg
suggests they will “need to take it two or
three or four steps further. For this network
transition, we need different technologies in
the architecture, different vendors, different
companies that help us to create that.”

With the Netherlands being a small
country and not able to invent new
technologies “on a daily basis,” van den Berg
says the key is to be a “smart integrator,”
with “data as an essential building block
for us in that whole ecosystem to integrate
smart technologies together with us, and
making sure we build our autonomous
networks for the future”.

www.bookshq.net

technologymagazine.com 69

ORACLE RED BULL

RACING

DELIVER AN
UNRIVALLED FAN
EXPERIENCE

With fans and
customers key to
racing organisations,
Oracle Red Bull
Racing are taking the
next step to create
a unique engaging
fan experience

WRITTEN BY: TILLY KENYON

www.bookshq.net

70 September 2022

DIGITAL TRANSFORMATION

www.bookshq.net

technologymagazine.com 71

Join us at
Procurement & Supply Chain

Live in London.

www.bookshq.net

DIGITAL TRANSFORMATION

A data-rich industry, Formula 1
pushes the latest technological
boundaries as well as speed.
Oracle Red Bull Racing recently had one This season, OCI will enable the Oracle

of its most successful seasons in recent Red Bull Racing Team to expand the volume

years, achieving 23 podium finishes and and variety of data they analyse and increase

Max Verstappen winning the driver’s the speed at which simulations run in order

championship in 2021. to better predict tactics that will hopefully

During last season, the team took lead to the podium.

advantage of Oracle Cloud Infrastructure “The presence of Oracle, one of the

(OCI), which helped them to increase the world’s largest cloud technology companies,

number of simulations they ran by 25x to as title partner not only signals huge

improve the accuracy of their predictions confidence in Red Bull Racing’s ability to

and sharpen their decision-making. lead the technology race on track, it will also

An important part of the sport is decision enable us to drive forward our ambitions

making, allowing race strategists more for fan engagement, a core tenet of our

time to make the right call, the team also marketing strategy,” said Oliver Hughes, chief

accelerated simulation speed by 10x. marketing officer, Oracle Red Bull Racing.

OCI helped to reduce the cost of running “We want to take fans with us on our

billions of simulations, allowing the team to competitive journey in F1, putting them right

improve performance on the track, which at the heart of the racing action and Oracle’s

is critical for success under F1’s stringent world class innovation and technology will

spending regulations. www.bookheslphusqac.hnieevetthat goal."

technologymagazine.com 73

DIGITAL TRANSFORMATION

Winning with Data in Sports | Amr Elrawi,
Oracle

“ At Oracle Red Bull With over 20 years of experience Marketing
Racing we’re looking & Sales within the Telecom, Technology,
to shake things up in Financial Services, and Sports industries,
Elrawi is an award-winning commercially
focused and data-driven business leader. In

Formula 1 and set an his current role, he helps sports organisations
and partners to use data and technology to

example in sports win and drive performance.
and entertainment” “At Oracle Red Bull Racing we’re looking

to shake things up in Formula 1 and set an
example in sports and entertainment. They

AMR ELRAWI wanted to find ways, never before explored,
DIRECTOR, SPORTS MARKETING to innovatively engage and reward fans, the
AND BUSINESS DEVELOPMENT, lifeblood of their team,” explained Elrawi.
ORACLE
In order to deliver value, they are

developing a ‘Win:Win:Win’ strategy, for

Engaging fans on and off the track the fans, partners and the team. “A strategy

Oracle Red Bull Racing has a vision to that centred on a clear and compelling

deliver the best fan engagement experience value exchange for fans to connect and

across the entertainment industry in a way engage with us. One that really emphasised

only Oracle Red Bull Racing can, explained the “partner” aspect of partnership. That

Amr Elrawi, Director, Sports Marketing and boosted the team’s energy and propelled us

www.bookshq.netBusiness Development, Oracle.
to win, on and off the track,” he added.

74 September 2022

DIGITAL TRANSFORMATION

Building a ‘first of its kind’

loyalty programme

Focused on understanding their fans at a

micro level, Oracle Red Bull Racing is working

to give them a personalised experience.

“We are not just looking to help Red Bull

Racing deliver the best fan experience in F1

or in Sports, we are looking to deliver the

best experience across all alternatives to

that of fan’s time and attention,” said Elrawi.

Red Bull combines a number of Oracle

products with the existing Red Bull

Racing ecosystem, all interconnecting,

to deliver what they have labelled the Oracle Red Bull
Fan Experience Platform. The aim is to Racing and the future
increase the number of touch points Red of Formula One
Bull has with their fan base, to gain a 360

degree view of the fan, and build tailored

experiences based on what the fan wants, Technology is key to developing

when they want it and how they want it. F1 cars, and Oracle Red Bull

Racing requires a cloud infrastructure

The creation of The Paddock platform with high levels of performance,

Along with its innovative on-track scalability, and security. OCI brings these

initiatives, Oracle Red Bull Racing is capabilities enabling Red Bull to expand

continuing to deliver off-track experiences its use of data science and analytics, so

to its global fan base. Last season, Oracle it can accommodate the growing and

and Red Bull Racing launched a first-of-its- diversifying engineering work undertaken

kind fan loyalty platform powered by OCI on the Red Bull Technology Campus.

— The Red Bull Racing Paddock. “Oracle has been a great partner

“The Paddock is for the fans, built from not only because they have the cloud

the ground up to thank the fans for their technologies to attack our various

support. The Paddock is a completely free business challenges, but because they

loyalty programme designed to engage and collaborate with us to find innovative

reward fans obsessed with Red Bull Racing approaches and solutions to keep us

and F1. No one in F1 has ever succeeded competitive,” Christian Horner, OBE, Team

alone and The Paddock is the place for Principal and CEO, Oracle Red Bull Racing.

fans to feel a part of the community, part With The Paddock, Oracle Red Bull is

of the team and to feel acknowledged,” creating a new kind of fan engagement,

commented Elrawi. offering money-can’t-buy rewards,

According to Red Bull, this new direct VIP curated experiences and fandom

line of communication between fans memorabilia, all redeemable through

and the team has created increased points earned just for being a fan.

engagement, with registeredwfawns w.bookshq.net

technologymagazine.com 75

“D ata is the team’s lifeblood. Every
element of performance—how
we run a race, how we develop
a car, how we select and analyse
drivers—it’s all driven by data”

CHRISTIAN HORNER www.bookshq.net
CEO AND TEAM PRINCIPAL,
ORACLE RED BULL RACING

76 September 2022

www.bookshq.net

technologymagazine.com 77

DIGITAL TRANSFORMATION

Oracle Red Bull Racing: ‘Winning with Data in Sports’

Taking to the Tech & AI stage at this make real-time decisions during races to

year’s TECH LIVE LONDON, Amr help them win.

Elrawi, Oracle’s Director, Sports Marketing He also spoke about the launch of The

and Business Development, gave a Oracle Red Bull Racing Paddock, a platform

presentation on the partnership, entitled that lets fans earn points to get exclusive swag

‘Winning with Data in Sports’. and digital downloads. Fans use The Paddock

Elrawi discussed how Oracle Cloud to redeem digital rewards and submit

Infrastructure (OCI) is helping Oracle Red thousands of questions to the team through

www.bookshq.netBull Racing prepare race strategies and
Oracle CrowdTwist Loyalty and Engagement.

78 September 2022

DIGITAL TRANSFORMATION

“T he Paddock is a completely social media posts, and
free loyalty program designed to using those codes, you
engage and reward fans obsessed could redeem loyalty
points. 18,703 codes
were found hidden

with Red Bull Racing and F1” in our social treasure
hunts by fans.”

AMR ELRAWI The Paddock has fans
DIRECTOR, SPORTS MARKETING from all over the world
AND BUSINESS DEVELOPMENT, from 189 countries. In the first week after
ORACLE launch, Oracle Red Bull Racing saw strong

engagement with the platform with an

submitting thousands of questions increase in website accounts.

to the team and redeeming 35,000 In 2022, the team is planning to

digital rewards. incorporate new features and capabilities,

Elrawi explained how in sports it including the ability to create user-

is important to reward fans for their generated content, to bring an even

engagement with your brand and how deeper layer of personalisation to fans.

gamification is one of the key success Amr Elrawi, director, sports marketing

factors of The Paddock. and business development, Oracle,

“Last season Oracle Red Bull Racing ran explained: “Our commitment to this

a social treasure hunt by hiding codes on partnership reflects our belief that OCI is

Oracle Red Bull Racing and the
future of Formula One

www.bookshq.net

technologymagazine.com 79

www.bookshq.net

DIGITAL TRANSFORMATION

“We want to bring
every fan closer to
the action, Oracle

is allowing us
to do that”

OLIVER HUGHES
CHIEF MARKETING OFFICER,
ORACLE RED BULL RACING

Oracle Red Bull Racing Simulator
Runs on Oracle Cloud

a strategic weapon on race day. It helps
create the most exciting fan experience
in sports, and can define the future of F1.
Oracle Red Bull Racing is, and will continue
to be, the most forward-thinking and

www.bookinsnohvaqtiv.enF1etetam in the world.”

technologymagazine.com 81

The future for
cybersecurity
is resilience

WRITTEN BY: PRODUCED BY:
GEORGIA WILSON KRISTOFER PALMER

www.bookshq.net

82 September 2022

BUKALAPAK

www.bookshq.net

technologymagazine.com 83

BUKALAPAK

Yogesh Madaan, Head Information and Cybersecurity
at Bukalapak, discusses the threat landscape in Indonesia
and the need for resilience and talent

F lourishing in the wake of rising “T here are a lot
disruption, it is estimated that of disruptive
global spend on services and technologies
technologies that enable digital emerging that
transformation will amount to are thinking
US$1.8tn by the end of 2022 – an increase outside of the box
of 17.6% in investment compared to 2021. when it comes
Despite the need for innovative solutions to cybersecurity
to tackle growing demands, supply shortages protection”
and talent shortages, as well as increase
transparency, resilience and agility, it is
important to remember that, with more
systems, comes new vulnerabilities that
need to be protected.
While the benefits are clear, it will be vital
to be prepared for accelerated digitalisation
and understand the potential cybersecurity
implications in the future, as global
predictions expect 45% of organisations to
experience attacks on their software supply
chains by 2025.
Headquartered in Indonesia, Bukalapak’s
key challenge is navigating the complex
security landscape. According to a report,
nearly 20,000 phishing attacks targeting
Indonesia have been detected since the start
of 2021, with more than one billion exposed
credentials identified.
As Head of Information and Cybersecurity
at Bukalapak, Yogesh Madaan is tasked with
leading the company through its navigation
of not only the regional but also the global
threat landscape.

YOGESH MADAAN
HEAD INFORMATION AND CYBERSECURITY,

www.bookshqB.UnKALeAPtAK

84 September 2022

www.bookshq.net Example of
an image caption

BUKALAPAK

Title of the video

In the last few months, Indonesia has seen “We are ultimately trying to build an

a rise in cybersecurity attacks in the form of infrastructure that is resilient to any attacks.

stolen data and data breaches. “Indonesia We are building a safer cyberspace for

is one of the prime target for financially- our customers and employees as well as

motivated ransomware gangs. In 2021, ~10% addressing the key security risks ,” says Yogesh.

of attacks in Indonesia were ransomware During the height of the pandemic, one of

attacks, ~15% were unauthorised network the biggest threats to organisations was the

access sales, and more than ~50% were potential for attackers to use home networks

database sharing requests,” explains Yogesh. to hack the wider system. “At Bukalapak,

“Understanding the threats is the first we trained our employees on how to

phase; now we need to be one step ahead of secure their home network to educate our

these attackers, and this is what we are trying employees and raise awareness.

to do at Bukalapak,” he adds. “Awareness is key in cybersecurity for

Developing a proactive security strategy anybody and everybody. These days,

and availability management system human beings are the weak link, so we

where the company can innovate and spend a lot of effort training our employees

implement solutions allows in cybersecurity for the new

Bukalapak to assess the market technologies, as well as developing a

vulnerabilities and be proactive in proactive and scalable cybersecurity

its response to securing its critical 2010 ecosystem, and finding the right

assets. www.bookshq.netYear Founded talent,” explains Yogesh.

86 September 2022

BUKALAPAK

Closing the gaps with cybersecurity EXECUTIVE BIO YOGESH MADAAN
transformation
Joining Bukalapak almost 18 months ago, TITLE: H EAD OF INFORMATION
Yogesh’s role was to conduct an assessment AND CYBERSECURITY
of the current cybersecurity threat
landscape at Bukalapak, building on ongoing INDUSTRY: I NFORMATION TECHNOLOGY
efforts and establish a long-term strategy LOCATION: SINGAPORE
to address the future security threats –
something many businesses have embarked Yogesh is the Head Information and
on post-pandemic. Cybersecurity/CISO at Bukalapak. He
is a seasoned technology leader with
“I was brought in to harness my 18+ years of experience in information
experience in the industry to provide a and Cybersecurity, technology risk
fresh set of eyes to identify the potential management, regulatory compliance
gaps and strengthen the Information and and controls, operational risk, data
Cybersecurity domain. Today, we operate protection, cloud risk management,
with a strong combination of teams working compliance- and conduct-related
across vulnerability management, identity topics, outsourcing, IT account
and access management, core infrastructure management and production support.
, governance risk and control, data security,
and cloud security,” explains Yogesh. Yogesh holds an MBA in IT Systems,
prior to joining Bukalapak, Yogesh
“Our goal is to transform our team from spent his career as Head of Information
being reactive to proactive, as well as and Cybersecurity, Singapore at
transparent,” he adds. “This is the start of Standard Chartered Bank in 2020
our three-year strategy. On our journey, and two years as Director – APAC
we are also strengthening end-user security, Technology Risk Manager at UBS AG.
email protection tools, and building a
security operation centre. But this would
not have been possible without the support,
collaboration, and buy-in from internal
teams, C-suite, and our partners.

www.bookshq.net

technologymagazine.com 87

BUKALAPAK'S 3RD SECURECODE WARRIOR 3RD TOURNAMENT,
AN INTERNAL CODING SECURITY COMPETITION FOR THE COMPANY'S
SOFTWARE ENGINEERS

They have helped us to transform our Security Operation Centre with Ensign

cybersecurity posture and, where required, Keen to partner with an organisation that

have guided guide us in the right direction.” could help drive the development of its

Furthering its commitments to enabling a Security Operation Centre (SOC), Yogesh

proactive cybersecurity approach, Bukalapak explains why Ensign was the perfect partner

has been in partnership with Ensign – who for the task: “We spent conscious efforts

helps companies to maximise both value to find the right partner who fits with our

and advantages by providing the most robust security strategy. Ever since onboarding

www.bookshq.netcyber-defence capabilities and services.
Ensign, the organisation has been proactive

88 September 2022

BUKALAPAK

“ Understanding the threats is the first
phase; now we need to be one step ahead
of these attackers”

YOGESH MADAAN

HEAD INFORMATION AND CYBERSECURITY,
www.bookshq.net
BUKALAPAK

technologymagazine.com 89

CONSULT INNOVATE DESIGN &
BUILD
We provide advice and Our in-house R&D unit is the core
recommendations that of all our capabilities, originating We design and build
cybersecurity infrastructure,
can enhance an AI-powered, patented implementing best-of-breed
organisation's cyber cybersecurity solutions.
posture, strategy, and solutions as well as
secure-by-design and
risk management. zero-trust principles.

RESPOND OPERATE

In the event of a cyber We provide end-to-end
breach, our team of experts cybersecurity management
services through advanced
has the means and solutions in threat detection,
experience to help mitigate response and monitoring.
threats, and get organisations
up and running in no time.

Asia’s largest, pure-play
cybersecurity service provider
with an end-to-end offering

We believe that cybersecurity is a journey where organisations must constantly and progressively improve
to remain cyber secure. To achieve this, Ensign adopts a strategic approach in cybersecurity through our
end-to-end capabilities in Consult, Design & Build, Operate, and Respond, in all domains of IT, OT, IoT,
Cloud and 5G. These four capabilities are underpinned by Innovate, which is powered by Ensign Labs,
our R&D unit that performs deep research into cybersecurity threats and solutions. This approach
provides us with the ability, and agility to help our clients enhance their cybersecurity posture and
constantly stay up-to-date to “meet the threat”.

wLEwAwRN.bMoOoRkEshq.net

Ensign’s AI-Powered Cyber Analytics:
Generating More Differentiated Outcomes

We caught up with existing off-the-shelf products. Ensign’s partnership with

Charles Ng, Executive Vice Having released three patents Bukalapak

President for International which have been recognised Founded in 2010, Bukalapak

Business & Key Accounts for as some of the best AI- is Indonesia’s leading and first

Ensign InfoSecurity, to talk powered Cyber Analytics publicly-listed tech company

about cybersecurity, R&D innovations and technologies dedicated to providing a

and Bukalapak. in the industry, we can address fair economy for all through

our clients’ unique security its creation of an online

“As Asia’s largest pure-play challenges. By incorporating marketplace, online-to-offline

cybersecurity services our innovations into their platform, as well as specialised

provider, Ensign’s robust systems for more accurate platforms. An advocate of

capabilities and end-to-end and efficient threat detection, cybersecurity, the company

portfolio of cybersecurity we enable them to adopt a searched for a trusted partner

solutions and services put more proactive, predictive who could understand their

us in good stead to help our security posture to stay ahead threat environment and

clients enhance their security of threat actors.” provide end-to-end solutions.

posture as they invest in digital Ensign stood out with its strong

technologies, and accelerate “Ensign’s footprint across capabilities - i.e., consult, design

digital transformation,” Asia, covering Singapore, & build, operate, and respond

Charles Ng says. Malaysia, Indonesia, Australia, - along with its R&D and

Hong Kong, and South Korea significant coverage in Asia.

“We invest a significant is an important differentiator,

amount of our revenue in especially for Indonesia-based Ng adds, “Having to always

R&D, and this translates Bukalapak. The breadth and be ahead of the game, we are

into tangible cybersecurity depth of our expertise and committed to give our best to

outcomes and benefits for our solutions is the key reason that Bukalapak.”

clients. It allows us to design organisations across different

geographies and industries Learn more 
choose to partner with us.”
and deploy highly customised

www.bookshq.netcyber solutions not found in

BUKALAPAK

“W e are
adopting a
coordinated
approach to
safeguard our
important
entities and
systems”

YOGESH MADAAN
HEAD INFORMATION AND CYBERSECURITY,
BUKALAPAK

www.bookshq.net

92 September 2022

and supportive in addressing our around resilience, which is important

security concerns. The staff are very in the current cyber landscape.

knowledgeable in their respective “We are building a resilient

domains to help us build a SOC – 2,000+ infrastructure by adopting
which we have been working on for Number of a coordinated approach to
the last three months – and guide Employees safeguard our important entities

us on various cybersecurity-related and systems,” Yogesh says. “We

issues. Ensign has huge experience in building are also dedicated to building a safer

SOCs, working with many organisations in cyberspace with secure authentications and

Indonesia and Singapore; they have a huge authorisations for both our employees and

ecosystem of partnerships.” customers to ensure that they continue to

feel cyber safe.

The future is resilient With every development, Yogesh explains

Looking to the future, Yogesh explains that the importance of scalability and the need

www.bookshq.netfuture strategies will continue to be centred
for developing talent: “When it comes to

technologymagazine.com 93

A JOURNEY TO DISCOVER
THE UNKNOWNS

BUKALAPAK ONBOARDS QUALYS

“We chose the holistic
Qualys VMDR solution for
an accurate and complete
picture of all our IT
assets’ vulnerability and
compliance status with
insights into the most
severe threats so we can
respond quickly.”

Yogesh Madaan,
Chief Information & Security Officer,
Bukalapak

As a leading online marketplace in Indonesia, Bukalapak chose
Qualys’ award winning Vulnerability Management, Detection
and Response (VMDR) to strengthen its overall security posture.

Qualys VMDR provides Bukalapak with a single, end-to-end
solution to automatically discover, assess and remediate all
of its IT assets for vulnerabilities. Today Bukalapak enjoys
a much-reduced attack surface, thanks to Qualys.

Learn more www.bookshq.net

BUKALAPAK

DID YOU KNOW?

Application Security with Imperva

To ensure resilient security from the

application security perspective,

Bukalapak partnered with Imperva to

simplify its application security posture.

Web application attacks prevent

important transactions and steal sensitive

data. “Imperva Web Application Firewall

(WAF) stops these attacks with near-zero

false positives and a global SOC to ensure

your organisation is protected from the

latest attacks minutes after they are

discovered in the wild. “We were looking

for a tool, one that can help us meet our

developing a vibrant cybersecurity ecosystem, requirements and Imperva fits in well,”

it is important that our solutions are scalable. explains Yogesh.

We are also committed to growing our talent

when it comes to cybersecurity and training Partnering with Qualys

our people in the right way. The industry is a Vulnerability Management is a key

very evolving field right now, so we must adopt security domain and after we moved to

a holistic view in order to ensure that we can Qualys our reporting has gotten much

deal with future challenges.” better. Qualys solutions make our job

Dedicated to being one of the cyber easier because of the accuracy. Our

safe companies, the next 12 to 18 months teams can trust that the vulnerabilities

will be centred around people, processes identified are correct and accurate,

and technology for Bukalapak, a trend that and it leads to better health and better

is mirrored across industry as the world trust. Qualys provides us with real- time

becomes more connected than ever. transparent data on the vulnerable

“Automation is becoming increasingly systems which enables us to act in time

important for the cybersecurity industry, and secure our systems.

along with data-driven analysis, and artificial

intelligence (AI). There is a lot of work to be

www.bookshq.netdone, and I want to make sure we have the

technologymagazine.com 95

BUKALAPAK

“ We are ultimately
trying to build
an infrastructure
that is resilient to
any attacks”

YOGESH MADAAN
HEAD INFORMATION AND CYBERSECURITY,
BUKALAPAK

talent to back up these trends and be able
to identify and address any vulnerabilities,”
says Yogesh.

“There are a lot of disruptive technologies
emerging that are thinking outside of the box
when it comes to cybersecurity protection.
Ransomware for example has become a
menace in the world right now. While it's hard
to stop, there are companies developing
disruptive technologies to do just that.”

Yogesh concludes by commenting on the
rise in geopolitical tensions and their impact
on the cybersecurity landscape: “Physical
threats such as the war in Russia and Ukraine
also enter into the cyber world, and attacks
have become more prominent. It will be
important as we become increasingly
more connected to understand the attack
surface and how we can protect it. Important
elements in the future will be:

1. Identifying the threat landscape/impact
2. Secure access management
3. Security monitoring
4. Security awareness

www.bookshq.net

96 September 2022

BUKALAPAK

www.bookshq.net

technologymagazine.com 97

NETWORK SECURITY

THE BENEFITS
OF VENDOR
CONSOLIDATION

We spoke to Palo Alto’s Simon Croker about
this growing trend and why the enterprise
is turning towards this approach in the wake
of security concerns

WRITTEN BY: ALEX TUCK www.bookshq.net

98 September 2022

Over the last two years, organisations and licensing options to make packaged
have expanded their use of cloud solutions more attractive.
environments by more than 25%.
“While it may introduce new challenges

Now, though, many are struggling to manage – such as reduced negotiating power and

the technical complexity of cloud migration. potential single points of failure – Gartner sees

Gartner has been one of the prominent consolidation as a welcome trend that should

voices for the enterprise in recent times, reduce complexity, cut costs and improve

particularly when it comes to weighing up efficiency, leading to better overall security.”

the benefits of vendor consolidation in this As more cybersecurity point solutions

cloud-dominated market. In fact, vendor come to market, the leading technology

consolidation was one of their Top 7 Trends consultants believe that security and risk

in Cybersecurity for 2022, with Susan Moore, management leaders have reached the

Communications Director of Asia Pacific for tipping point for vendor integration and

Gartner, stating in April this year: management, claiming they must ‘rationalise

“Security products are converging. their information security portfolio to

Vendors are consolidating security functions determine if a consolidation strategy or

www.bookshq.netinto single platforms and introducing pricing best-of-breed is the right approach’.

technologymagazine.com 99

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