PDPS

POLICY DEVELOPMENT AND PLANNING SECTION
(PDPS)

FRONTLINE SERVICE

1. Approval for the conduct of Research Study & Acquiring Primary Data from
DSWD Officials/ Personnel, beneficiaries, and clients (Approval for the conduct
of research studies in DSWD Offices, Centers, and Institutions)

Approval is issued to internal and external researchers who intend to conduct research
studies related to or involving the Department. The processing of requests to conduct
research studies in DSWD Offices, Centers, and Institutions particularly applies to
researchers who wish to acquire primary data through first-hand investigation, e.g., face-to-
face interviews, survey questionnaires, focused group discussions, case study among others
from the DSWD including clients/beneficiaries currently at its Centers/Institutions, and on-
going DSWD programs, projects, and services wherein their main subject of research study
involves DSWD as an organization. Request to conduct such activities need to undergo
research protocol. Research in which target respondents involve more than one (1) region
shall seek the approval of the PDPB Director. Research requests must be submitted to PDPB
Director at least one (1) month before the projected start of data gathering activity.

On the other hand, research requests for the following need not go through the protocol
and may be approved and provided by submitting a letter of request addressed to the head
of the concerned office, bureau, service or unit:

● Observations and/or photo/video/audio shoots at DSWD premises, except those
involving DSWD’s clients or beneficiaries. If a photo, audio or video of client or

beneficiary is essential for the study, researcher shall secure the consent of the Center

Head/Client/Beneficiary.

● Briefing/interview/orientation sessions with key focal persons in the Central Office on
general information about DSWD programs, policies and projects. The Department
however, discourages requests for “practice interviews” of DSWD personnel for the sole
purpose of student’s acquisition of interview skills, in consideration of the valuable time

taken away from the personnel when accommodating student researchers.

● Conduct of surveys with DSWD employees about subject matters that do not directly
concern the Department or not related to the Department’s program operations.

● Studies conducted by consultants/researchers under the Technical Assistance Facility
(TAF) grant portfolio. The researchers, however shall adhere on the policies in

undertaking research and evaluation studies as stipulated in the Guidelines for the

Conduct of Research and Evaluation in the DSWD.

Office or Division: Policy Development and Planning Section (PDPS) -
Research and Evaluation Unit (REU)
Classification: Complex
Type of Transaction: G2C - Government to Citizen
G2G - Government to Government
Who may avail: Internal researchers (e.g., DSWD personnel researching to
pursue higher academic education) and external

researchers (e.g., students, academe, other government

agencies including members of other branches of

government, local and international organizations or

research institutions, and other independent researchers)

who intend to conduct research studies related to or

involving the Department.

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

If request shall not undergo Research Protocol: Researcher

1. Request letter

If the request shall undergo Research Protocol:

1. Request letter Researcher

2. Research Request Form PDPB-RED
3. Research Brief PDPB-RED
4. Research Instruments Researcher

CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING RESPONSIBLE
PAID TIME PERSON

1. Submit the 1. Receive None

request letter request 5 Minutes Mr. PAULO

and/or the 1.1. Receive PINEDA
research request the request letter Adm. Staff
documents addressed to the

PDPB Director

and/or the

research request

documents and

encode the details
in the office’s

tracking system

for incoming

documents

1.2. Furnish 10 Minutes Mr. PAULO
researcher with a PINEDA
receiving copy of Adm. Staff
the request letter.

If request is

received through

email, reply and
acknowledge

receipt.

1.3. Endorse to 30 Minutes Ms. RACHELLE
the Division Chief ANGELINE
(PDPB-RED) for RONQUILLO
assignment and PDPS STAFF

further instructions

(if any) to the

concerned

technical staff

2hours

1.4. Review the 2 hours Ms. MELANIE
request and BARNACHEA
assign to available PPD Chief
technical staff
1.5. Review the Ms. ROWENA
request as to PALAD
area/region of Research Focal
coverage (refer to
MC 10, s. 2019 2 hours Ms. ROWENA
Section VII. Item PALAD
No. 4) to ensure Research Focal
that it is sent to
the correct office. 1 day Ms. ROWENA
Otherwise, PALAD
endorse to the Research Focal
correct office.
1.6. Assess the
research request if
the request shall
undergo research
protocol (i.e.,
approval of the
PDPB Director)
using the
Checklist for
Reviewing
Research Request

1.6.1. For
requests that
need not go
through the
protocol, endorse
researcher to the
concerned DSWD
Offices/Bureaus/S
ections/Units
(OBSUs) using
the Endorsement
Template (either
hard copy or soft
copy via email)
then request the
researcher to fill
up the Client
Satisfaction

Measurement 1 day Ms. ROWENA
Survey (either PALAD
online or paper- Research Focal
based) and
proceed to step 3.
1.6.2. For
requests that
need to go
through the
protocol, review
submitted
documents as to
completeness
1.6.3. If
documents are
complete, proceed
to step 2.
Otherwise, assist
the researcher in
the completion of
documentary
requirements and
provide orientation
on the research
protocol.

2. Submit 2. Review of None 1 Day Ms. ROWENA
complete research request PALAD
documentary with concerned Research Focal
requirements OBSUs and Field
(request letter, Offices (FOs)
Accomplished 2.1. Review
Research and assess the
Request Form submitted
Research documents in
Brief, and consultation with
Research the concerned
Instruments) OBSUs and FOs
2.2. Receive
the 4 hrs Ms. ROWENA
comments/inputs PALAD
and Research Focal
recommendations
from other offices.
These shall be the

basis for decision MS. GRACIA
to ZABLAN
approve/disapprov PDPS Head
e the request. MS. MELANIE
2.3. To BERNACHEA
recommend PPD Chief
Approval?
2.3.1. Yes - 1 Day Ms. ROWENA
Prepare a PALAD
recommendation Research Focal
for approval using MS. GRACIA
the sample ZABLAN
recommendation PDPS Head
template for MS. MELANIE
review and initial BERNACHEA
of the Division
Chief. This shall PPD Chief
include the
consolidated 4 hrs
recommendations
from the Ms. ROWENA
concerned PALAD
OBSUs/FOs.
2.3.2. No - Research Focal
Communicate
decision to the
researcher and
inform them of
relevant revisions
that are needed to
be made. Two (2)
days will be given
to the researcher
to officially
respond, through
a letter, if they will
continue or
terminate their
request. If
pursuing request,
ask the researcher
to re-submit the
revised request
based on DSWD’s

comments, then 1 day
go back to step 2.
Otherwise, RD MARITES
request the MARISTELA
researcher to fill
up the Client None 15 Minutes Ms. ROWENA
Satisfaction PALAD
Measurement
Survey (either
online or paper-
based) and
proceed to step

2.4. PDPB
Director to
approve/
disapprove
request based on
recommendations

To approve?
2.4.1. Yes -
Inform researcher
and endorse to
the concerned
OBSUs/FOs.
Coordinate with
the concerned
office where the
research request
was endorsed,
then request the
researcher to fill
up the Client
Satisfaction
Measurement
Survey (either
online of paper-
based) and
proceed to step 3.
2.4.2. No - Go
back to step 2.3.2

2. Accomplish the 3. Receive the
Client Satisfaction accomplished

Measure-ment Client Satisfaction Research Focal
Survey Measurement 7 Days
Survey (either
online of paper- None
based)

T
o
t
a
l

2. Obtaining Social Welfare and Development (SWD) Data and Information

The SWD data and information is provided to internal and external researchers who are
requesting current and secondary SWD data and statistics from the Department. Request for
SWD data and information need not go through the protocol and may be approved and
provided by submitting a letter of request addressed to the head of the concerned office,
bureau, service or unit. Secondary SWD data refers to data that has already been
consolidated and/or published by DSWD and readily available as public document.

Office or Division Policy Development and Planning Bureau (PDPS) - Planning and

Monitoring Division (PMU)

Classification Simple

Type of Transaction G2C - Government to Citizen

G2G - Government to Government

Who may avail DSWD personnel conducting research for the purpose of pursuing

higher academic education and external researchers such as

students, academe, other government agencies including members

of other branches of government, local and international

organizations or research institutions and other independent

researchers who are requesting current and secondary SWD data

and statistics from the Department.

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Request letter Data user

CLIENT STEPS AGENCY ACTION FEES PROCESS RESPON-SIBLE
TO BE ING TIME PERSON
PAID

1. Submit the 1. Receive request 15 Minutes Mr. PAULO PINEDA

required 1.1. Receive the request None RAMS Staff

document letter addressed to the Ms. RACHELLE
(request letter) PDPB Director and ANGELINE
encode the details in RONQUILLO
the office’s tracking PDPS Staff
system for incoming

documents. Check the Ms.ROWENA PALAD
completeness of Research Focal
information for the data

request. For walk-in

clients, request data

user to log-in to the

logbook. If request is

received through

email, reply and

acknowledge receipt.

1.2. Endorse to the Division Ms. MELANIE

Chief (PDPB-PMD) for 5 Minutes BARNACHEA
assignment and further PPD Chief

instructions (if any) to

the concerned Ms. ROWENA PALAD
technical staff 5 Minutes Research Focal
1.3. Assign data request to
concerned technical Ms. ROWENA PALAD
staff 10 Minutes Research Focal
1.4. Assess the data
request if the Single Ms. ROWENA PALAD
data/information are data: 1-3 Research Focal
available within the
office Hours
Multiple
Data available within data: 2
DSWD?
1.4.1. Yes, within Days

PDPB - Prepare Ms. ROWENA PALAD
the requested 30 minutes Research Focal
data/ information
then proceed to Ms. ROWENA PALAD
step 1.5 Research Focal

1.4.2. Yes, within other
OBSUs - Endorse
the request to the
concerned OBSU
using the
Endorsement
Template (either
hard copy or soft
copy via email)
then request the
researcher to fill
up the Client
Satisfaction
Measurement
Survey (either
online or paper-
based) and
proceed to step 2.

1.4.3. No -
Inform the data
user of other
sources of data
then request the
researcher to fill up
the Client
Satisfaction
Measurement
Survey (either
online or paper-

based) and

proceed to step 2.

1.5. Prepare response

letter with the

requested data and

submit to the Division 30 Minutes Ms. ROWENA PALAD
Research Focal
Chief

1.6. Review, approve, and

endorse response

letter with the 10 Minutes
Ms. ROWENA PALAD
requested data to the Research Focal

PDPB Director

Ms. MELANIE
BARNACHEA
PPD Chief

1.7. PDPB Director to 0.5 Day
approve and sign the
response letter with the Ms. MELANIE
requested data BARNACHEA
PPD Chief
1.8. Send the signed/
approved response 30 Minutes
letter with the Ms. ROWENA PALAD
requested data to the Research Focal
data user then request
the data user to fill up
the Client Satisfaction
Measurement Survey
(either online or paper-
based) and proceed to
step 2.

2. Accomplish the 2. Receive the accomplished None 5 Minutes Ms. ROWENA PALAD
Client Satisfaction Client Satisfaction None (walk-in) Research Focal
Measurement Measurement Survey
Survey (either online or paper- As soon as
based) the clients
accompli-
Total shed the

form
(Email)
1 to 3 Days1

1 One (1) day if the request is for single data or up to three (3) days if request is for multiple data to include data
processing time