Komunikasi Bisnis
Applying and Interviewing
for Employment
Dikutip dari: Business Communication Essentials, Fourth Edition, by Courtland L. Bovée and John V. Thill. Published by
Prentice Hall. Copyright © 2013 by Pearson Education, Inc.
[email protected]
Employment Interviews
Organization’s Applicant’s
Main Objective Main Objective
Find Best Talent to Find Right Match for
Fill Job Openings Goals and Capabilities
Sequence of Interviews
The Typical Process
Applicant Screening Stage Employer
Objectives Selection Stage Objectives
Final Stage
Structured Unstructured
Panel
Types of Group
Behavioral Interviews Situational
Working
Stress
Interview Media
Telephone E-mail and IM
Video Interview Virtual Online
What Do Employers Seek?
Organization Fit Job Qualifications
Personality Education
Background Experience
Style Skills
Pre-Employment Testing
Integrity Personality
Tests Profiles
Job Skills Substance Background
Tests Tests Checks
Interview Preparation
üLearn about the organization
üThink ahead about questions
üBooster your confidence
üPolish your interview style
üPlan to look good
üBe ready when you arrive
Learn About the Company
Operations
Markets
Challenges
Plan to Answer Questions
üThe hardest decision you ever made
üYour greatest weaknesses
üGoals over the next five years
üWhat you didn’t like about previous jobs
üSome information about yourself
Prepare Some Questions
• Are these my kind of people?
• Can I do the work and will I enjoy it?
• Is this the job I want?
• Does the job pay what I am worth?
• Who would I be working for?
• What sort of future can I expect?
Build Your Confidence
üMinimize Weaknesses
üMaximize Strengths
üManage Apprehension
Polish Your Interview Style
Good Manners
Confidence Mock Nonverbal Voice Competence
Training
Interviews Skills
Good Judgment
A Professional Image
Business Clothing
Good Grooming
Appropriate Behavior
Be Ready When You Arrive
Preparing Traveling Waiting
Your Résumé The Location Review and Plan
Support Papers The Route Be Professional
Your Portfolio Travel Time Practice Courtesy
The Interview Process
1 The Warm-Up Stage
2 Questions-and-Answers
3 Close of the Interview
The Warm-Up Stage
First Impressions
Body Language
Social Skills
Questions-and-Answers
Deal with Questions
Listen Carefully
Handle Discrimination
Close of the Interview
Conclude Gracefully
Discuss Salary
Review Notes
Following Up
After the Interview
Thank-You Messages
Inquiry Messages
More Follow-Up Messages
Requesting
More Time
Accepting
Job Offers
More Follow-Up Messages
Declining
Job Offers
Resigning
From a Job
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