RP CARE BROCHURE April21

RigPro Care

Ultimate Safety & Optimal Performance.
The RigPro Recommended Service Programme

www.rig-pro.com

RigPro Care

RigPro is now offering RigPro Care - a bespoke planned/scheduled
service maintenance programme which includes the service
recommendation for all the rig and rigging products that you have
on your yacht. A fundamental component of RigPro Care is a
RigPro global service log database that allows access to the yacht
service as well as scheduled future service maintenance and
reminders.

www.rig-pro.com

RigPro Care is:

• Ultimate safety and optimal performance - The RigPro team has intimate knowledge
of all the NTG Mast products and recommended service requirements, as well as all
superyacht and racing yachts’ latest and most innovative products. We have preferential
access to NTG Mast original equipment manufacturer knowledge and information.

• The only authorised service provider for

and also Omohundro, Marten Spars and Nordic Mast
(the NTG Mast products).

• Rig and rigging engineered solutions for any requirement – RigPro Care works uniquely
in the industry with the RigPro Engineering design team, dedicated to your service
requirements.

• Easy access to service - RigPro is the global rigging service provider with six service
centres and mobile teams. We look after your yacht wherever you are.

• RigPro Care Customer Portal - Online access to service log and future service

requirements.
• Visibility on past and scheduled service. The RigPro Care Customer Portal gives you

full visibility to all service activity carried out with RigPro.
• Clarity on service requirements. RigPro Care recommended service programme and

bespoke recommendations are accesible from the RigPro Care Customer Portal.
• Peace of mind for captains and yacht managers. The RigPro Care Customer Portal

tracks and reminds what service need to be done next. We will also let you know in
advance what are the next phases of the RigPro Care programme and discuss with
you when to schedule them.

Contact RigPro to assess your specific service maintenance requirements and
join RigPro Care. [email protected] +34 871 719 874

“With the senior riggers that they have got in place,
the engineering team, and their overall experience and
knowledge, you have got great people who know what
they are talking about, are fun to work with and they do
the best job.”

Paul Middelberg, Captain, SY Odin.

www.rig-pro.com

RigPro Care includes the following recommended scheduled rig ser-
vice cycle and special unscheduled inspections and full service:

COMMISSIONING 6 MONTHS ANNUAL
INSPECTION INSPECTION
(every year)

5 YEARS
FULL SERVICE

Special Inspection Full Service
Event

Pre/After Ocean
Voyage/Long Passage

Pre/After Race

Collision or Grounding

RigPro Care

RigPro Care after the rig and rigging commissioning is based on
Visual Inspections and Full Service cycles. A visual inspection is
recommended every year (or every six months during the first year
after commissioning) and a full service in five year cycles. Special
inspections and full service include the same activities as scheduled
inspections and special services.

Visual Inspection and Survey

All visual inspections and surveys are carried out according to the equipment
and systems manufacturer recommendations.
The main purpose of the visual inspection and survey is to determine the
conditions of the rig and rigging.
Inspections include:
• Rigs jacked down (every other year for scheduled maintenance),

• Inspect and lubricate terminals such as cold heads.
• Full visual inspection of the rig, rigging and related fittings without un-

stepping including:
• Rigs (internal lock, sheaves, etc.)
• Spreaders
• Standing rigging
• Running rigging (visible parts only)
• Hydraulics
• Lubricate all accessible mast fittings.
• Retune mast and check jack pressures (every other year for scheduled
maintenance). A dock tune check is undertaken as the mast is being
jacked up to ensure the rig tensions are correct and the spar is centred.
• Review and update the RigPro Care log.
• Issue the Inspection & Survey report and recommended actions.

www.rig-pro.com

Full Service

A comprehensive inspection that requires un-stepping
and dismantling the spar. Non- Destructive Testing (NDT)
is performed on all standing rigging end fittings as well
as a thorough inspection of all other mast components.
The Full Service is followed by a sea trial.
Full Service includes:
• Un-stepping and dismantling the spar
• Non-Destructive Tests (NDT) – Composite and Metal

Parts
• Standing rigging full service or replacement according

to the manufacturer recommendations
• Other parts sent to OEM service centre for service
• Review past follow up report and update

recommendations
• Parts replacement (if necessary)
• Repairs (if necessary)
• Upgrades and modifications (if requested)
• Sea trial and Commissioning
• Update Service Log

Contact RigPro to assess your specific service maintenance
requirements and join RigPro Care:

RIGPRO HQ

Edificio Global,
STP, Muelle Viejo 07012

Palma de Mallorca,
Baleares, SPAIN
+34 871 719 874

[email protected]