KEDAI MAKAN KAK
ENIE JELAWANG
As soon as we put our feet at Dabong we are take to
have breakfast at KedaI Makan Kak Enie Jelawang by
Abe Nik. It is important to start our journey with a full
stomach. There are so many food to choose from such
as Nasi Lemak, Nasi Kerabu and also fried noodle. We
also learn a new accent which is "Teh O beng" that can
be translated as Ice Tea.
CONTACT: 011-39145658
“Travel makes you realize that no matter how
much you know, there’s always more to learn.”
48
JELAWANG PIPE
RESORT'S LUNCH
NASI
Truly, love is delightful and pleasant food, supplying, as it
AYAM does, rest to the weary, strength to the weak, and joy to the
sorrowful. It in fact renders the yoke of truth easy and its
burden light. – Saint Bernard
After flying fox activity we are served with a delicious
lunch provided by Jelawang Pipe Resort. The menu for
our lunch is Nasi Ayam or can be called as Chicken
Rice and Vegeterian menu of the day is fried tofu and
tempe and also with mix vegetable dishes.
Rice that cooked with chicken stock and eaten with
marinated chicken that can be fried or roasted
accompany with a perfect combination of vegetable
which is sliced tomato, salad and the most important
sliced cucumber
There also two types of sauces which is chili sauce and
soy sauce. The combination of this two sauces rekindles
all of our tongue senses. Not to forget the soup when
eating Chicken soup to avoid from the dryness while
eating rice.
FRIED
VEGETABLE
& FRIED
TEMPE &
TAUHU
49
BARBEQUE NIGHT
“TRAVEL OPENS YOUR HEART,
BROADENS YOUR MIND, AND FILLS
YOUR LIFE WITH STORIES TO TELL.”
After all the activity that we have done that
day, we ended the day by having a barbeque.
Our host prepared fried noodles, fried rice and
also marinated chicken for us to live up the
night. There were also crabstick and locals
food "Lokcing" that was so good! As for
Vijaya who is a Vegeterian, she got a plateful
of Vege Fried rice!
50
JELAWANG PIPE
RESORT'S BREAKFAST
NASI
“THE JOURNEY OF A THOUSAND
LEMAK MILES BEGINS WITH A SINGLE STEP.”
On the second day of our trip, our breakfast were
provided by Jelawang Pipe Resort. We were served
with Nasi Lemak, Fried Rice and also Toast bread with
mushroom soup and red beans.
We were mesmerised because of the multiples choices
of instant coffees and teas there. They provided us
different types of coffee and brands such as Latte,
Mocha and Cappucino. There were also Nescafe brands
and also our local brand 'Aik Cheong".
Other than coffee there were some chocolate flavour
and also green tea flavored instant drinks. We could
choose any flavour that will suit our taste bud. We just
had to peel the packaging and put it into a cup and
touch a button to pour the hot water into our cup to have
a hot and hearty drinks for breakfast.
TOAST
BREAD,
BAKED
BEAN &
MUSHROOM
SOUP
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MEE UDANG KING
After we check out from Jelawang Pipe Resort ,we were
brought to eat Mee Udang that can be translated into
Prawn Noodle. This restaurant placed not far from
Jelawang Pipe Resort. There were only two menus
there which were normal Mee Udang and Special Mee
Udang.
We ordered 8 normal Mee Udang as Sherina and Nurin
decided to share one since they cannot eat spicy food
whereas the lecturers decided to order 2 Special Mee
Udang and share. The Mee Udang was so good and
will definitely be on our list if we ever go to Dabong
next time. The only difference between Normal Mee
Udang and Special Mee Udang was the amount of
prawn given.
ADRESS: 66, Kampung Bukit Bedak,
18200 Dabong, Kelantan
CONTACT: 011-2829 6530
OPERATIONAL HOUR: 10:00 am - 10:00 pm
(Weekdays)
12:00 pm - 11:00 pm
(Weekends)
52
NADA CAFE
STEAMBOAT & GRILL
Before we leave Dabong for our next journey in the
city which is Kuala Lumpur,we are having our last
dinner together with Abe NIk at Nada Cafe Steamboat
and Grill. We can eat as much as we want as it is
unlimited food buffet but you need to cook it for
yourself for only RM 18.90 per head.
There are so many ingredients to choose from. There
are various type of vegetables, noodles and frozen
food. There are also various marinated chicken and
beef for us to choose and grill such as Daging Harimau
Menangis, Daging Blackpepper, Ayam Blackpepper
and also Ayam Kunyit (tumeric chicken).
ADRESS: Kampung Bangol Guchil,
18000, Kuala Krai,
Kelantan.
CONTACT: 010-234 8345
OPERATIONAL HOUR: 4:30 pm - 11:00 pm
53
SURVEY
PREPARED BY AMIRUL AKMAL
Data Collection is most important in this expedition. We
have to prepare the questionnaire. We choose Survey Of
Tourist Satisfaction Levels Relating To The Effectiveness
Of Malaysia’s Rail Transport Services In Dabong ,
Kelantan, And Kuala Lumpur as the title of our survey for
this expedition. The approach of the survey is in-person
interview where all of us have to give the questionnaire to
the respondent where each person has to find 10
respondents.
54
DEMOGRAPHY
Gender Male: 41.8% Nationality 100%
Malaysian
Female: 58.2%
RACE Malay 77.1% Status Married Age 19-29 years old
Chinese 7.6% 21.8
% 75.3%
Indian 14.1%
Bachelor 30-41 years old
78.2 % 11.8%
Above 41 years
7.6%
Employment Government Monthly Less than RM1000
servants Income
57.6%
10.6
%
Between RM1000-
Private RM2000
13.5
% 17.6%
Civil servants Between RM2000-
RM4000
64.1%
18.8%
55
TOURISTS’ PERCEPTION OF THE FREQUENCY OF
USING RAIL TRANSPORTATION WHILE TRAVELLING
EXPERIENCE WITH RAIL
FREQUENCY OF USING
TRANSPORTATION RAIL TRANSPORTATION
90% WHILE TRAVELLING
Respondents have experience with
28.2%
rail transportation
Respondents have ride more than
five times
MODE OF RAIL
In conclusion, based on the data
TRANSPORTATION HAVE
that has been analyzed, it shows
that respondents are satisfied with
USE the cost and time dimensions
supplied for rail transportation.
Light Rail Transit (LRT) Despite of positive feedback, there
also complaints that the authorities
78.2% should take seriously, such as the
train not arriving on time and the
Mass Rapid Transt ( MRT ) lack of an organized itinerary.
& Train
57%
56
COST & TIME DIMENSIONS
AFFORDABLE PRICE
TRAIN ARRIVES AT THE
WITH THE DESTINATION SCHEDULED TIME
44.1% 40.6%
Respondents are satisfied Respondents are satisfied
with price offered for each with the train arrival time.
destination.
ORGANIZED
ITINERARIES ARE
ITINERARY DISPLAYED
36.5% 41.2%
Respondents are satisfied
Respondents are satisfied
with the organised itinerary. with the itineraries displayed.
In conclusion, based on the data that has been
analysed, it shows that respondents are satisfied
with the cost and time dimensions supplied for rail
transportation. Despite positive feedback,
authorities should take user complaints seriously,
such as the train not arriving on time and the lack
of an organized itinerary.
57
COMFORT DIMENSIONS
ACCURATE
WAITING PLACE IN
TRANSPORT TRAVEL
GOOD CONDITION
COMFORTABLE
INFORMATION SEAT 40%
47.6% 23.5%
CHAIRS AND OTHER
DIVERSITY OF
TRAIN OPERATES
EQUIPMENT ARE IN
DESTINATIONS
WELL DURING
GOOD CONDITION TRAVEL
PROVIDED
42.4% 43.5%
41.2%
VARIETY OF TRAVEL
THE TERMINAL AND
TIMES OFFERED TRAIN COACH ARE IN
A CLEAN CONDITION
42.9%
42.5%
Based on the data that has been analysed, it shows that majority of the respondents were
satisfied with comfort dimensions provided. In our opinion, the responsible party should always
improve the amenities and facilities of train transportation to facilitate the affairs of users.
Furthermore, as users, we must take good care of the facilities that have been provided so that
they can be used for an extended period of time
58
SAFETY DIMENSIONS
DRIVERS DRIVE
VEHICLES ARE
THE TERMINAL
PRUDENTLY ALWAYS IN GOOD
IS IN GOOD
CONDITION
42.9% CONDITION
41.2%
Respondents agree that
45.3%
the drivers drive
Respondents are agree
prudently. Respondents are agree
that the terminal is in a
that vehicles are always
good condition.
in a good condition.
GOOD RISK
ABLE TO SOLVE
EFFICIENT
EVERY USER
EMPLOYEE &
MANAGEMENT
PROBLEM DRIVER ATTITUDE
ELEMENT 40% 42.4%
38.8% Respondents are agree
Respondents are agree
that the entrepreneurs
that the employee and
Respondents are agree
are able to solve every
the entrepreneur has a
driver attitude is
good risk management
user problem. efficient.
element.
Based on the data that has been analysed, it shows that majority of the 59
respondents were satisfied with safety dimensions provided. Furthermore, the
responsible party must constantly ensure that the train transportation
services is safe for users to utilize. For example ,need to improve the security
system at each station at night to prevent negative things from happening.
Finally, user safety is important and authorities must prioritize it in order to
prevent bad things from happening in the future
SUGGESTION & COMMENT
There are numerous suggestions and comments relating to
this survey made by respondents, below are some aspects
or issues that the authorities could improve in order to
further boost Malaysia's train transportation system
Increase the amount of
More promotions are
reserved railway
offered to attract.
compartments for women
so that women who travel
alone can travel pleasantly.
Diversity or planning Betterment for disable
addition station focus on people.
place that very crowded.
Can improve a clear Add rails in each state and
instruction system on the each rail is always
use of LRT boarding connected between the
method to make it easier to states.
understand for everyone.
Should add the more TNG
Increase the working hours top up machine in every
of rail transportation to station
promote user movement,
particularly at night.
CONCLUSION
From this expedition we can learn that our public transportation is in a good
hand but there so many more that can be improved. People who using train
as their transportation from a place to another place are satisfy with the
service but we know that Malaysia can do better to chase other developed
country that has much better public transportation.
We also get to experience more than one type of public transportation by
ourselves but still do not know much about the facility because of lack of
exposure and are not aware of it.
So many people are using train to move but we believe less than 50% aware
on what to if there such emergency happen such as if the train catch on fire
and how to save themselves out from the train.
As Tourism management student we can learn more and improvise more
about our public transportation as transportation is the key of tourism
industry.
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PHOTO GALLERY
PHOTO GALLERY
PHOTO GALLERY
PHOTO GALLERY
“WHEREVER YOU GO, GO WITH ALL YOUR HEART.” –
CONFUCIUS
TRAVEL
#EXPLORE, JOURNEY, DISCOVER, ADVENTURE