PERMAI HOTEL KUALA TERENGGANU 1 MANAGER ON DUTY CHECKLIST NAME : MUAZZAM BAKAR DATE : 11 SEP 2023 DAY : MONDAY DUTY HOURS : 5.30PM – 11PM 1. Informed telephone operators of taking up at 0930 / 1500 / 1300 /1730 / 2100 hours. 2. Occupancy for the day is expected to be 37% or 84 rooms as of at 9.00 pm (actual/expected) DETAILS ACTION 3. Checked all expected VIP rooms - i) Turndown service - ii) Fruits flowers - iii) Rooms amenities - iv) General condition & Cleanliness In good condition 4. Checked main Hotel entrance i) Notice Board (correct) ii) Porch Lights iii) Parking of cars ok iv) General condition & cleanliness Good 5. Checked with receptionist if everything is okay : Checked 6. Energy saving: - All lights and air-conds are switched off in areas which not in operation inclusive of Exec. Office: - 7. Event / Functions of the day : MAH Group Dinner at Cahaya Restaurant 8. Public toilets : i) Old building Checked - Clean ii) New building Checked - Clean
PERMAI HOTEL KUALA TERENGGANU 2 9) BACK OFFICE LOCATION ACTION TIME Front Office Checked - Clean 7.00 PM Business Centre Closed and Locked Reservation Counter Checked - Clean Executive Office Closed and Locked MarCom. Office Occupied MOD 9.00 PM Food & Beverage Office Closed and Locked Sales Office Closed and Locked Account Office Closed and Locked Housekeeping Office Closed and Locked Linen Room Closed and Locked General Store Closed and Locked Security Office Occupied Engineering Office Closed and Locked Artist Office Closed and Locked Human Resource Office Closed and Locked Food Store Closed and Locked Male & Female Locker Room Ok Purchasing Office Closed and Locked 10) KITCHEN / PASTRY / RESTAURANT LOCATION ACTION TIME Cahaya Restaurant Clean 4.00pm Staff Cafeteria Checked - Clean Main Kitchen Checked - Clean Pastry Kitchen Checked - Clean
PERMAI HOTEL KUALA TERENGGANU 3 11) The link ways and guest room corridors (South Wing) LOCATION ACTION TIME Ground Floor Operational 7.30pm Level 1 Operational Level 2 Operational Level 3 Operational Level 4 Closed 12) THE LINK WAYS AND GUEST ROOM CORRIDORS (NEW BUILDING) LOCATION ACTION TIME Ground Floor Operational 8.00pm Level 1 Closed Level 2 Closed Level 3 Operational Level 4 Operational Level 5 Operational 13) POOL AREA LOCATION ACTION TIME Table and Chairs Good 5.00 pm Cleanliness of surroundings Good Pool and tree lights Good 14) GYMNASIUM LOCATION ACTION TIME Equipment Good Lights and Aircond Turned off
PERMAI HOTEL KUALA TERENGGANU 4 15) OTHERS CUTLERY NO TYPE REMARKS 1 Ladle All in order 2 Side plate All in order CAHAYA AMBIENCE NO TYPE REMARKS 1 Floor Clean 2 Crowd Clean GENERAL COMMENTS: 1 Room Inspection 3002: 1. The bathroom vent is dusty. 2. Shelving crack, hazardous for kids. 2 Room Inspection 202: 1. Bedside light not functioning.
PERMAI HOTEL KUALA TERENGGANU 5 3 Room Inspection 3017: 1. Curtain burn mark due to cigarette. 4 New wing floor 3 light not functioning (lift entrance) Manager On Duty General Manager Muazzam Bakar, MARCOM 11/9/2023