Eat Well, Stay Active

PARENT
WELCOME
BOOKLET

Academic Year 2022/23

Contents

Message from the Founder 05
Message from the Principal 06
Vision, Mission & Values 08
School Contact 10
Calendar 2022 / 23
School Day EYFS 11
School Day Year 1 to Year 6 12
Transportation 13
Clothing 14
Catering 16
Finance and Fees 17
Parents’ Association 18
Medical, Health and Safety 20
After School Activities 21
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04

MESSAGE FROM Parent Welcome Booklet
THE FOUNDER 05

A warm welcome to all the wonderful and inspiring founding
families of Citizens School!

We are incredibly grateful to you all for placing your trust in our passion project
and our vision to build a revolutionary education system in Dubai, which is
inclusive and future focused.

Motivated by shared values, we hope you will collaborate with our mentors every
step of the way as they create the best possible learning experiences for our
children.

At Citizens, we recognize that the world will be very different when our children
enter the job market. Therefore, our unique curriculum emphasises on the
practical application of knowledge, the development of diverse and transferable
skills, the fostering of an entrepreneurial spirit, and the nurturing of creativity
and critical thinking.

We hope you are as excited as we are to embark on this journey of building a
powerhouse of ideas, innovation, and talent. Together, let's transform learning
and open unlimited opportunities for our next generation!

Dr. Adil Alzarooni

Founder, Citizens School

MESSAGE FROM
THE PRINCIPAL

At Citizens, we are on a mission to find a better way,
reimagining the traditional, challenging the conventional.

On behalf of all staff at Citizens School, I am delighted to welcome you to the
inaugural 2022-2023 school year. I know that this will be the first of many
enjoyable and inspirational times ahead for the Citizens community. I am truly
thrilled and honoured to be the Principal of Citizens School and feel very
privileged to be working alongside the Citizens community.

After gaining my first teaching qualifications in London, I have since led
international schools in Spain, Switzerland and in the Middle East. I have
particular experience in educational innovation and cutting-edge pedagogy,
removed from traditional educational practice with teachers as mentors and
guides, coaching and facilitating skill development.

Today, I am extremely fortunate to lead this progressive school not only
providing a world-class future-focused education – but more importantly, a
school where students and all of their needs are at the centre of everything
that we do.

With a stunning new campus with specially designed buildings, state of the
art facilities, ethically and sustainably sourced materials combined with a
superb team of educators, the visionary Citizens School is well situated to be

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Parent Welcome Booklet

the school of choice here in the heart of Dubai. In the not-to-distant I look forward to meeting you as we work together to provide an
future, I am particularly looking forward to seeing the children lead engaging, innovative and dynamic learning environment where
the Citizens Urban Farm and run operations in the Citizens every one of our children feels inspired, challenged and able to
Eco-café! experience success.

At Citizens, every child’s unique talents are nurtured so that they “ All people have an ocean of
can develop as confident resilient and enquiring individuals. Our achievement inside themselves
aim is to provide experiences where our children can become deep, ”just waiting to escape.
creative and adaptable thinkers who are able to meet the demands HH Sheikh Mohammed bin Rashid Al Maktoum
of the future, currently unknown in many respects.
We hope to help our children find their ocean.
Citizens school offers a wonderful opportunity for our students to
benefit from a creative, innovative and challenging Tapestry I thank you for choosing Citizens, for placing your trust in us and
Curriculum to help them develop a true love of learning and to giving your support. I am looking forward to meeting you and
develop the skills they need to thrive in a rapidly changing world. your family over the course of this first term. Welcome to the
It’s not all about the future, we also want out students to learn wonderful Citizens School community!
about their own heritage and culture and to develop a global
perspective, making a difference in their own communities and Tracy Moxley
being positive change agents. Citizens’ academic team will ensure
that there are many opportunities for all Citizens students to excel, BSc. PGCE. MA. Dip.Ed. NPQEL
to find their purpose and their passions.

Citizens School looks forward to a fruitful and lasting partnership
with you to ensure our children can fulfill their greatest potential.
Together, we must prepare them to be world-class citizens by
providing relevant and authentic experiences aligned with their
needs.

07

VISION & MISSION

Citizens School reimagines education, fosters creative thinking
and fearless exploration, with a wellbeing-first approach that
uniquely meets each child's unique educational needs.

Our future-focused learning pathways, empowered by technology, enable our
Citizens’ students to become active societal change agents using the Citizens’
mindset, skills and competencies to transform the future.

At Citizens School, we incubate the producers, performers, competitors, creators,
innovators, and thinkers of tomorrow.

These continue to be the urgent questions:

Are we empowering these new generations to be global citizens and
global leaders?
Are we developing the digital key skills and competencies for now and the
future?
Are we encouraging, supporting and assisting young people to embrace
learning and create sustainable, purposeful, happy futures?
How do we as educators maintain focus on what is really important for our
learners of today and tomorrow?

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Parent Welcome Booklet

CITIZENS VALUES

SOCIAL ENTREPRENEURSHIP POSITIVE CHANGE AGENT PASSION & PURPOSE

Educational Purpose

We will develop the creative minds, the passion, purpose and
entrepreneurial spirit needed to contribute wisdom, understanding
and thought leadership to a global society.

Distinctive Aspects

REAL WORLD LEARNING INCLUSIVE INNOVATIVE AUTHENTIC ASPIRATIONAL DIVERSITY OF APPROACH ‘OUTSIDE THE BOX’ THINKING

Learning through a new lens: Learning for all
World-ready Citizens
Citizens celebrates co-operation, diversity, community, and inclusivity,
At Citizens, students are encouraged to craft their own futures by encouraging every child to develop as confident, ambitious, and
celebrating and empowering what makes them unique and joyful lifelong learners. We identify potential, stimulate passion,
providing them with the right set of life skills to thrive in the nurture talent, and celebrate bravery to incubate the producers,
communities of tomorrow. Our team believes in learning rather than performers, competitors, creators, innovators, and thinkers of
educating, because learning is a lifelong pursuit that creates limitless tomorrow.
possibilities. The goal is to foster an environment for divergent
thinking because real-world problems require real, out-of-the-box Our campus, program and approach has been thoughtfully curated
solutions. to reshape learning, enabling our students to thrive as citizens of the
future, by focusing on wellbeing, imagination and fun.

09

CONTACT Department Name Email
Admissions Shady Abed [email protected]
Location Marketing Ursula Zeitouny [email protected]
Main Reception Mary Joy / Fantacy [email protected]
Citizens School is centrally located in Al Safa Street, Accounts Nissam Ameer [email protected]
opposite of City Walk, Jumeirah in Dubai. Clinic April Favila [email protected]
Resource / Uniform Mai Youssef [email protected]
General Contact Parent Relationship Officer Fantacy [email protected]
+971 4 602 4000 | [email protected]
Office of Admissions
+971 50 237 7273 | [email protected]
Finance and Payments
+971 4 602 4000 | [email protected]
Availability

We are reachable from 7:30am to 4:30pm
on school days. During summer, winter break and
spring break the timings are from 8am to 4pm.

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CALENDAR 2022 23 Parent Welcome Booklet
11
Term 1

Monday 29th August 2022 Term 1 Begins
Friday 7th October Prophet's Birthday (TBC)
Monday 17th Friday 21st October Half Term Holiday Break
Thursday 1st and Friday 2nd December Commemoration Day / National Day
Friday 9th December Term 1 Ends

Term 2 Term 2 Begins
Half Term Holiday Break
Monday 2nd January 2023 Last Day of Term 2
Monday 13th Friday 17th February
Friday 24th March Term 3 Begins
Eid Al Fitr (TBC)
Term 3 Eid Al Adha (TBC)
Last Day of Term 3
Monday 10th April 2023
Thursday 20th Friday 21st April
Tuesday 27th Friday 30th June
Friday 7th July

SCHOOL DAY
EYFS

Time Monday to Thursday Friday
07:30 Rolling Flexi Start Rolling Flexi Start
07:40 – 08:30 Wellbeing Club Wellbeing Club
08:30 - 08:40 Registration Registration
08:40 - 10:00 Curriculum Time Curriculum Time
10:00 - 10:20 Break Break
10:20 - 12:00 Curriculum Time Curriculum Time
12:00 - 13:00 Lunch and Play Learners Depart
13:00 - 14:20 Curriculum Time
14:20 – 14.40 Break
14:40 - 15:00 Curriculum Time
15:00 - 16:00 After School ECA Programme

EYFS children have the option of flexible start times (excluding Friday pick up time).
EYFS parents can drop their children off between 07:30 and 08:40.

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Parent Welcome Booklet

SCHOOL DAY
YEAR 1 TO YEAR 6

Time Monday to Thursday Friday
07:30 Drop off Drop off
07:40 - 08:00 Registration Registration
08:00 - 10:00 Curriculum Time Curriculum Time
10:00 - 10:20 Break Break
10:20 - 12:00 Curriculum Time Curriculum Time
12:00 - 13:00 Lunch Students Depart
13:00 - 14:20 Curriculum Time
14:20 - 14:40 Break
14:40 - 16:00 Curriculum Time
16:00 After School ECA Programme

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TRANSPORTATION

Our transport partner provides safe, reliable, and comfortable bus service for our students. Upon joining Citizens, we provide the contact
details of any family who may want to have their children use the school bus service. We can have children picked up each morning and
returned home each afternoon during term time.

We provide bus service for our students from FS1 to Year 6. Our priority for bus students is safety. All buses have CCTV cameras, enhanced
upgrades including GPS tracking which is monitored on an app that you can download on your mobile, seatbelts and security passes for
each child which will ensure that each child has left the bus.

Parents can provide booster seats for their child. Bus service begins on the first day of school.

School Bus Service Registration

If you would like to register your child for transportation, please fill the transportation form here.
Please note that parents are required to pay the fees for bus service in advance as per the fee structure below.

The fees are payable in full for each term, irrespective of any holiday during this time:
We will be sharing more information on the bus routes and timings closer to school opening.

If you have any questions regarding bus service, please feel free to contact Fantacy at [email protected]

Please find details of the areas we cover plus pricing for 2-way service.
One way is also available upon request.

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Parent Welcome Booklet

Zone Area Annual Term 1 Term 2 Term 3
Zone 1
Zone 2 Al Badaa, Al Wasl, City Walk, Jumeirah1, Satwa, Trade Center, DIFC, 6,450 SEP DEC JAN MAR APR JUN
Downtown, Sheikh Zayed Road , Dubai Mall 8,500
2,580 1,935 1,935
Al Safa, Jumeirah,2,3, Al Diyafa, Jaffiliya, Al Hudaiba, Al Karma, Al 6,450 3,400 2,550 2,550
Mankhool, Business Bay, zabeel 1-2-3, Safa Park, Burjuman, Al Hamriya. 9,000 2,025 2,025
2,700 2,700 2,700
3,600 2,130 2,130
2,850 2,850
Zone 3 Gold Souk, Umm Suqeim, Al Barsha 1-2-3, Al Jaddaf, Al Sufouth, Bur 7,100 2,840
Zone 4 Dubai, Dubai Marina, Oud Metha, Tecom, The Greens, Meydan, Umm 9,500 4,000 2,250 2,250
Hurair, Al Fahidi ,Dubai Health care, Al Seef, Nad al Sheba 1-2-3-4, Ras 3,000 3,000
Al Khor, Deria, Al twar, Al nahda 1-2, Umm Ramool, Dubai Festival City, 7,500 3,000
Nadd al Hamar, Al Rashidiya, Al Qusais, AL Barsha Height, Greens, 10,000 3,800 2,400 2,400
Tecom. 3,150 3,150

Arabian Ranches, Discovery Gardens, Jumeirah Village Circle, Mudon, 15
Palm Jumeriah, The Gardens, The Springs, Town Square, Dubai Hills,
Dubai Silicon Oasis, Jumeirah Beach Residence, Jumeirah Lake
Towers, Mirdif, Al Mizhar, Khawaneej, Al Warqa 1-2-3, Academic City,
Liwan, International City, Warsan2-3, The villa, Majan

Zone 5 Al Qudra, Damac Hills (Akoya), Akoya Oxygen, DIP 1-2, Jebeli Ali Village 8,000 3,200
10,500 4,200

One Way Two Way

CLOTHING

Citizens School clothing and equipment will be designed as part of an enterprise
and entrepreneurship project for the first cohort of Citizens students, with staff
and parental involvement. Our range of Citizens clothing and equipment will be
ready for student, staff and parent wear and use, inside and outside of school.

Please note the Sports and Swimsuit Kit is mandatory for all students to purchase.

Sun & Heat Protection

The sun and heat in Dubai can be extremely harmful at any time of year. The
temperatures can cause dehydration and sunburn. It is parents’ responsibility to
apply sunscreen and provide appropriate head coverings for your child prior to
school each day, especially on swimming and PE days.

Footwear

For safety reasons, students are required to wear closed-toe shoes. For safety
reasons, students with long hair should tie their hair back. Parents must label all
items and uniforms brought to school.

For this first year of operations, we have a range of school branded apparel which
the students can select to wear from bespoke hoodies, cargo trousers and t-shirts.
Sports kit and additional items can be purchased on our school online shop,
please visit og-classic.com

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Parent Welcome Booklet

CATERING

Parents can choose to provide a packed lunch box from home for your child, or purchase food from our catering partner, Swiss Canonica. If
you choose to send a packed lunch, please only provide healthy items, in reusable containers, minimising disposable items and waste
where possible. A healthy and sustainable lifestyle forms a core part of the Citizens Tapestry, and our catering partners help us to learn and
follow best practice at school and beyond.

Swiss Canonica offers a nutritious and balanced menu that is designed to fuel and satisfy children throughout the school day. Each meal
consists of a vegetable starter, protein based main course with a side dish, and finished with a healthy dessert. The food looks appealing –
freshly cooked, home style meals designed for children; it is the right combination of healthy and delicious to eat.

For monthly subscriptions, the meal plan is approximately AED500 depending on the days of the month.
If you are interested in registering, please email Katarina at [email protected]

Please find the sample menu here.

Nut-free & Allergy Aware

Citizens School is a nut-free and allergy-aware school. For the protection of students with peanut and tree-nut allergies, food from our
suppliers does not contain peanut butter or nut products. To ensure the safety of our students, all food brought to school must be nut-free.
No baked goods containing nuts or processed in a plant with nuts may be brought on campus.

If your child has an allergy of any sort, please inform the school nurse and his/her class teacher at the start of the school year.

If you have any questions regarding catering services, please feel free to contact Fantacy at [email protected]

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FINANCE AND FEES

Tuition Fees

Parents are requested to make payment towards tuition fees according to the below schedule. Payments are divided into three instalments,
less an admission fee or re-registration fee, applicable at the time of a parent confirming their child's seat.

An admission fee is applicable to new children joining the school and is set at AED 1,000 for the academic year 2022-23 while re-registration fee
applies to returning pupils and hence is not applicable yet. Admission fees and re-registration fees are not refundable unless withdrawal notice
is given in writing at least two months before the joining date in accordance with clause 4 (Notice of Withdrawal from School).

Year Group Admission Term 1 Term 2 Term 3 Total
FS1 Fee / Deposit September January April Tuition Fees
FS2
Year 1 1,000 13,400 10,800 10,800 36,000
Year 2 1,000 16,600 13,200 13,200 44,000
Year 3 1,000 19,800 15,600 15,600 52,000
Year 4 1,000 19,800 15,600 15,600 52,000
Year 5 1,000 19,800 15,600 15,600 52,000
Year 6 1,000 19,800 15,600 15,600 52,000
1,000 19,800 15,600 15,600 52,000
18 1,000 19,800 15,600 15,600 52,000

Term 1: on or before 1st September | Term 2: on or before 1st January | Term 3: on or before 1st April

Parent Welcome Booklet

Application Fees If payment is made by bank transfer, the student’s name, year group
and applicant ID number must be mentioned as remittance advice.
The school charges an application fee of AED 500 at the time of
applying to join the school. The application fee has been waived for If payment is made by cheque, please put the student’s name and
academic year 2022-23. year group on the back of the cheque.

Modes of Payment The school reserves the right to initiate legal action against any
defaulting party who has signed a cheque which returns unpaid.
The school accepts payments by cash, cheque, credit card or bank
transfer. Discount

Please make payment by cheque in the name of Citizens School LLC Refer to the School Fees Discount policy.
or transfer the amount directly to our bank account as detailed below.
Please also send notification of the transfer to [email protected] Get In Touch

Bank Account : 1002361903 If you have any questions related to invoicing, payments, or any other
Account Name : Citizens School LLC finance related matters, please contact Nissam Ali at
Bank Name : Commercial Bank of Dubai +971 4 602 4000 or [email protected]
IBAN : AE 33 0230 00000 1002361903
SWIFT: CBDUAEAD

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PARENTS’ ASSOCIATION

All parents of children at Citizens School automatically become members of the
Citizens Parents’ Association (CPA). Parents’ involvement and engagement is
voluntary, with the purpose of enhancing the experiences of our children and
improving our overall Citizens School community.
Parents have many opportunities to engage with each other and members of
school staff, in formal and informal occasions. As well as regularly scheduled
school and social events, parents can also join the Parents’ Association bodies that
function to take a very active part in helping bring about school development and
improvement for all.
If you would like to join a Parents’ Association group, or for more information
about what we do and how you can get involved, please email
[email protected]

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Parent Welcome Booklet

MEDICAL, HEALTH AND SAFETY

School Nurse

The School Nurse, April Favila, is present during the school day to care for ill or injured students and to
administer first aid as and when required. If students are unwell at school, they will be cared for in the
School Clinic. In case of more severe illness, parents (or your Emergency Contact if we cannot reach you)
will be informed and required to pick up your sick child.

All children at Citizens School must be registered with our School Clinic. Parents should fill in the
DHA Medical Form here. Please complete the Medical Form and submit it to the School Nurse by email
[email protected]

The Dubai Health Authority also requires that parents provide us with up-to-date immunisation records
for their children, in English.

A meeting with our nurses is required before the first day of school for students with medical
conditions and concerns.

You can discuss any medical conditions we should be made aware of. The School Nurse will also explain
procedures if your child is sick during the school day.

To schedule a meeting or contact the school nurse, you can email her on [email protected] or you can
meet her during the meet the mentor day.

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AFTER SCHOOL ACTIVITIES

We have a wide range of Extracurricular Activities (ECA) programme Full details of the ECA schedule will be sent to parents at the start of
for children of all ages to participate in. Our activities offer each school term, for parents to register their children for the activities
opportunities for engagement in areas of sport, academics, and the of their choice. As numbers may be limited to different activities, we
creative arts. operate a first come first serve basis. For more information, please
contact Fantacy by emailing her directly at
Some of our ECAs are provided by our own mentors and are part of [email protected]
the tuition fees. ECAs will run on Mondays and Wednesdays from
16:05 to 17:00. At the start of each school term, we also send out a full range of
activities provided by our external provision partners, along with full
ECAs will also be provided by our external partner (Stryx) which details of how to register.
begins each afternoon right after the end of school, starting from
16:05 till 17:00 on Tuesdays and Thursdays. If you have any questions regarding after school activities, please feel
free to contact Fantacy at [email protected]
Stryx Sports is a provider of the unique children sports programmes
in the United Arab Emirates. The coaches are
highly qualified and certified to deliver sports activities whilst
conveying fun and passion throughout the sessions.

Established in 2008, Stryx Sports is now operating in over 16 schools
across the UAE. The Stryx team are fully licensed and passionate
trainers. They ensure outstanding first-hand knowledge of
professional sports and will provide the best sports programmes in
the market.

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