10015 Old Columbia Road, Suite B215, Columbia, MD 21046 Phone: (410) 290-7665 | Fax: (410) 290-5285 Email: [email protected] PROFESSIONAL DEVELOPMENT Course Catalogue OFFERING ILT AND VLT OPTIONS Bryan Management Services bryanmgtservices.com 2023
Our custom courses are ILT or (Instructor-Led Training) or iVLT (internet-Virtual Led Training) models. ILT on-site training can be held either at a BMS site or a customer site for additional fees. Our blended workshops include self-paced, accredited, instructor-led courses. Most courses are just 1 day long. However, we customize the content and length of our workshops to your needs . We create workshops that meet your training initiatives. You'll get a strategic consultation with both in-person and liveonline course options using a flexible design to meet your development needs. Not only is our delivery model costeffective, but it’s also completely customizable and packed with administrative support. WELCOME TO Bryan Management Services Doris Bryan Program Director
TABLE OF Contents Welcome Message Project Management Contract Management Diversity, Equity & Inclusion DiSC: Proven Learning Solutions Managerial & Leadership Our Contact 1 5 22 25 31 36 44 Capability Statement 2 Custom Training Options 43
BRYAN MANAGEMENT SERVICES Project Management Your project leader responsibilities revolve around designing and communicating a plan that aligns with your organization's corporate strategy while providing fully functional deliverables that meet your stakeholders' needs. Project planning requires varied skills: communication, flexibility, problem-solving and risk and conflict management.
Fundamentals of Project Management (PMT801) Course Description: This course introduces tools, techniques, and strategies to develop successful projects and release plans and guide your efforts in creating a justin-time methodology. Learn how to complement your organization's strategic and tactical plans and enhance your product life cycle planning in the most efficient way possible. Course Length: 1 Day PMI PDUs: 3 /CEUs: 0.3 Class Size: 15 students Customizable to 30 Students Cost: $375/per student ( + applicable travel expenses) Book Now Explain the importance of strategic and sustainable planning Demonstrate the need for just-in-time planning Differentiate between portfolios, programs, and projects Examine the needs of stakeholders in planning and project design Recognize the necessity of tailoring your plans Categorize the stages of the Waterfall project life cycle and Agile development cycle Identify the components of a project plan, product backlog, and product roadmap Describe the characteristics of a contingency plan and potential contingency planning strategies Utilize adaptive tools and techniques for successful planning Evaluate the need for ongoing maintenance and operations Managers and mid-level professionals faced with increasing pressures to improve organizational performance should take this course. Aspiring project managers and recently assigned project managers. Learning Outcomes: Who should attend? The refresher course and Project Management Toolkit include state-of-the-art project management for existing managers. Course participants should have had some exposure to project management processes and techniques.
Technical Writing 101 (PMT802) Course Description: Course Description: Technical writing is a highly coveted professional skill. Learn how to absorb and communicate technical information through a document tailored to a specific audience for a particular purpose: inform, instruct, or persuade. This introductory course will explain technical writing and what technical writers do. You will explore writing tools, techniques, and business communication strategies, from initial planning to the final draft ready for publication. Course Length: 1 Day PMI PDUs: 5 /CEUs: 0.5 Explain the importance of strategic and sustainable planning Demonstrate the need for just-in-time planning Differentiate between portfolios, programs, and projects Examine the needs of stakeholders in planning and project design Recognize the necessity of tailoring your plans Categorize the stages of the Waterfall project life cycle and Agile development cycle Identify the components of a project plan, product backlog, and product roadmap Describe the characteristics of a contingency plan and potential contingency planning strategies Utilize adaptive tools and techniques for successful planning Evaluate the need for ongoing maintenance and operations Learning Outcomes: Who should attend? Anyone who communicates in writing, especially managers, supervisors and leaders, will find technical writing helpful. Of note: an additional application workshop is available for students seeking further practice. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Critical Thinking in Business Writing (PMT803) Course Description: Project managers require more than tools and techniques to lead projects efficiently. They need skills to assess data and information and make the most appropriate and practical decisions possible. They must ask the right questions to help them diagnose problems and make the right choices to propel teams to successful outcomes. Learn a systematic decision-making process for carefully considering alternatives and reaching thoroughly examined conclusions. Activities will help refine and develop critical thinking and reasoning skills, enabling project leaders to assess options, generate action plans, and put their teams in positions to succeed. Course Length: 1 Day PMI PDUs: 3 /CEUs: 0.3 Differentiate between technical writing and collaborative business writing Categorize different types of collaborative writing Explain how to collaborate with team members Examine methods of handling conflict in writing Build collaborative writing teams Define critical thinking and explain how it enhances decision making Describe the steps that teams and individuals use to make effective decisions Identify and overcome barriers to critical thinking Articulate the role that uncertainty and risk play in the decision-making process Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Of note: an additional application workshop is available for students seeking further technical writing guidance. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Stakeholder Management Strategies (PMT804) Course Description: Office politics exist everywhere. Project managers must understand and resolve issues that can emerge from interactions among project stakeholders. This course contains ten concise case studies that explore common stakeholder issues. The scenarios simulate the conversations and interactions among project stakeholders to show learners how to dissect causal elements and prepare appropriate responses from these conversations - just as they must do on their projects. Learn practical strategies to resolve stakeholder problems and gain the proficiency necessary to manage interactions and keep their projects on track. Course Length: 1 Day PMI PDUs: 3 /CEUs: 0.3 Express the purpose and benefits of office politics Set boundaries and ground rules for new employees Demonstrate interaction and influence among colleagues Learn how to manage various office personality types Determine how to gain support and effectively network Recognize how you are part of a group and how you function in that group Apply practical tips from experienced practitioners to resolve these problems Refine your ability to manage projects effectively and interact with project constituents Managers and mid-level professionals faced with increasing pressures to improve organizational performance should take this course. Aspiring project managers and recently assigned project managers. Learning Outcomes: Who should attend? The course provides a refresher course on state-of-the-art project management for existing managers. Course participants should have had some exposure to project management processes and techniques. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Risk Management (PMT805) Course Description: Many organizations see risk and uncertainty as threats requiring planning, control and (if possible) elimination. But are risk and uncertainty inherently wrong? Or are they opportunities to re-imagine things and create a powerful new approach? Learn how to see uncertainty as a way to examine and improve existing conditions, opening up new possibilities or pathways to help you achieve your goals. Develop a risk mitigation approach to help you address threats and uncover skills and abilities you can transfer to other work areas to improve outcomes and results. Course Length: 1 Day PMI PDUs: 3 /CEUs: 0.3 Define and identify risk and uncertainty in the context of project management Embrace uncertainty and view change as an opportunity Create a risk management framework to help identify, categorize, manage, and document project risks Recognize how the potential impact of risk can increase or decrease over a project's life cycle Assess and describe a stakeholder's risk appetite and/or risk tolerance Distinguish between positive/negative risks and employ mitigation strategies Apply adaptive risk management decision-making strategies Describe the importance of contingency plans and determine potential fallback strategies Outline a disaster recovery plan Develop strategies for communicating risk to an organization Learning Outcomes: Who should attend? Anyone assigned responsibilities at work, including project managers and supervisors. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Agile Methodology (PMT806) Course Description: This introductory-level course explores the methodologies and practices of Agile development and explains the key concepts and principles that form the foundation of Agile project management. Video segments from Agile experts help you become a more proficient Agile practitioner, and case studies encourage you to apply best practices using Agile. Vocabulary games, flashcards, and interactive exercises supplement and enhance your understanding of Agile concepts. Course Length: 2 Days PMI PDUs: 10 /CEUs: 1.0 Identify key Waterfall and Agile principles Define Agile development and differentiate it from traditional Waterfall practices Explain the Agile Manifesto and 12 Clarifying Principles Interpret the Clinger-Cohen Act of 1996 Interpret the Federal Information Technology Acquisition Reform Act, 2015 (FITARA) Agile Development Lifecycle Identify the similarities and differences among several Agile methodologies Describe Agile development cycle stages and identify the factors that promote project success Point out the nuances of leading and working with Agile teams Apply best practices from organizations that have successfully incorporated Agile methodologies into their business activities Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Agile Concepts Integration (PMT807) Course Description: Designed to help Agile practitioners recognize and resolve many common issues that emerge when introducing Agile concepts into Waterfall organizations, this course presents scenarios and short case studies simulations. As students evaluate these case studies, they'll learn to deconstruct and diagnose underlying problems needing resolution, just as they would in everyday practice. While they work on decoding and correcting these issues, participants will begin to recognize the common pitfalls that can happen as project teams collaborate and interact to resolve differences in how they see and execute tasks. Course Length: 2 Days PMI PDUs: 4 /CEUs: .4 Evaluate whether Agile concepts and methodologies could be integrated into an existing organization Describe tools and techniques that could assist in Agile integration Recognize the problems that Agile and Waterfall collaborators contend with Apply practical tips from experienced practitioners to correct these problems Recognize the advantage of "failing fast" Uncover impediments or obstacles that may occur when running Agile and Waterfall in parallel Examine several project artifacts that can be used to show progress during transitional states Identify the essential elements of an integration framework Discuss ways to temper expectations as integration takes hold Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $430/per student (+ applicable travel expenses) Book Now
Problem Solving for Agile Teams (PMT808) Course Description: This intermediate-level course helps Agile practitioners decipher and solve the problems that regularly arise in their work. Participants test their understanding of Agile practices and provide guidance for resolving common issues. Case studies simulate the conversations and interactions that happen regularly on Agile projects. Participants learn to deconstruct issues and diagnose the underlying problems needing correction, just as they would in everyday work. They'll gain the experience they need to guide their teams and get back on track to deliver value to their customers. Course Length: 2 Days PMI PDUs: 4 /CEUs: .4 Articulate the importance of defining a problem correctly and using various problem-definition tools Use idea-generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method Evaluate potential solutions against criteria, including cost/benefit analysis and group voting Follow up with solution implementation to celebrate successes and identify improvements Evaluate ways to keep an Agile team focused on delivering value Reorganize daily stand-ups to improve performance Summarize options for overcoming velocity estimation mistakes Outline effective rewards and acknowledgments that promote team cohesion Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $430/per student (+ applicable travel expenses) Book Now
Project Tailoring (PMT809) Course Description: Every project you encounter will be different in one way or another, and because of these inevitable differences, you'll need to tailor your project work to some degree. Small changes in your processes will be easy to adjust. More considerable changes—like modifying your methodology—will require more intensive work. This workshop will help you understand project tailoring and increase your adaptability. Knowing what and how to tailor will only increase productivity and lead to more successful coordination and organization of your projects and operations. Course Length: 2 Days PMI PDUs: 3 /CEUs: .3 Differentiate between tailoring and adaptability Advocate why tailoring is necessary Explain the importance of structuring your tailoring process Understand which facets of your management approach can be tailored Identify when tailoring should occur Describe ways to tailor Identify dependencies that can be affected by tailoring Monitor and document your tailoring process and explain the importance of doing so Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Change Management for Projects (PMT810) Course Description: Very few projects—even the simplest and smallest—are completed without someone requesting a change of some form. Changes will happen. You can't avoid them, so preparing your team for disruptions is essential to ensure the project is not delayed or derailed. This workshop takes you on an exploration of the types, forces, and factors for change. Learn how to address and manage the impact of any changes your team may encounter. Course Length: 3 Days PMI PDUs: 18 /CEUs: 1.8 List the steps necessary for preparing a change strategy and building support Use change management initiatives and models to overcome resistance and foster engagement Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies Explain the importance of flexibility and resiliency in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility Apply effective strategies for communication change and fostering employee involvement Integrate best practices for sustaining change long term Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Leading and Managing High Performing Teams (PMT811) Course Description: This course covers the roles and responsibilities of the project management team leader and, in particular, their responsibility concerning project stakeholders. The workshop also discusses how project management team leaders can build a positive team environment through effective communication, team-building activities, problem-solving, and reflective listening. Participants will also explore strategies for leading and managing high-performing teams. Course Length: 3 Days PMI PDUs: 18 /CEUs: 1.8 Identify six common types of teams and the characteristics of a high-performing team Explain Bruce Tuckman's model of group development Describe how the project life cycle is relevant to team issues Recognize the three sources of power for project management team leaders Analyze ways to manage stakeholder expectations Select and advocate for different types of team-building activities Identify the challenges of virtual teams and how they relate to the project management team leader's roles Compare and contrast voting and consensus as methods for decision-making Explain the different characteristics of effective and open team communication Identify the best practices for using e-mail and telephone among team members Identify several common team problems and apply methods for resolving these issues Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Project Leadership and Communication Strategies (PMT812) Course Description: Most organizational settings require working in teams. At times, your team members may be physically in different offices. And yet, communicating effectively within these teams is essential for the team's success and vital to your success on any given project or task. This introductory-level course will help you improve collaborative communication by providing best practices and practical tips and techniques. Course Length: 1 Day PMI PDUs: 5 /CEUs: .5 Explain what communication is -- and isn't Identify ways that communication can happen Develop non-verbal and paraverbal communication skills Compare and contrast leading by coaching, delegating, directing and participating Explore theories and models such as the Great Man Theory, Trait Theory, and Transformational Leadership Apply the STAR method for impromptu speaking Develop active and effective listening skills Use appreciative inquiry as a communication tool Identify and mitigate precipitating factors that could impede communication Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Problem-Solving for Project Managers (PMT813) Course Description: Most organizational settings require working in teams. At times, your team members may be physically in different offices. And yet, communicating effectively within these teams is essential for the team's success and vital to your success on any given project or task. This introductory-level course will help you improve collaborative communication by providing best practices and practical tips and techniques. Course Length: 1 Day PMI PDUs: 3 /CEUs: .3 Develop and implement solutions to resolve issues without creating new risks Recognize the key role that analysis plays in decision-making and problem-solving approaches Identify what defines data as valid and reliable; point out examples of data bias Summarize the Davenport-Kim three-stage model for analysis Explain the five stages of results-based management Explain the purpose of a balanced scorecard Identify types of problem-solving information to gather and key questions to ask Use idea-generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method Evaluate potential solutions against criteria, including cost/benefit analysis and group voting Perform a final analysis to select a solution Describe the roles that fact and intuition play in determining a solution Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Productive Conflict Resolution (PMT814) Course Description: Because projects bring so many people together to work collaboratively, it's inevitable—conflict will happen at some point. But a properly structured conflict resolution process will address problems promptly and may also spark creativity and innovation as a team finds a new pathway to complete its work. A robust infrastructure that can prevent stalemates and resentment from interfering with the team's cohesion and solidarity helps guide team members through forms of selfmanagement so they can begin to organize and settle disputes on their own. Learn to recognize potential workplace conflicts early and intervene appropriately to minimize disruptions. Course Length: 1 Day PMI PDUs: 2 /CEUs: .2 Differentiate between conflict and conflict resolution in the workplace Recognize the six phases of the conflict resolution process Apply the five main styles of conflict resolution Use basic communication tools, such as the agreement frame and open questions Adopt techniques for basic anger and stress management Discuss the Thomas-Kilmann conflict mode instrument Identify your personal conflict style and compare it to other styles Analyze best practices for project leaders dealing with conflict among team members Discuss best practices for handling difficult employees Describe what constitutes dangerous conflict and consider methods for handling risky situations Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Emotional Intelligence (PMT815) Course Description: Emotional intelligence (EI) indicates our ability to identify and control emotions to achieve positive relationship outcomes. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts. Review the underlying concepts of emotional intelligence and explore how project managers can improve and use their emotional intelligence. Course Length: 1/2 Day PMI PDUs: 3 /CEUs: .3 Define and practice the areas of emotional intelligence in the workplace Successfully communicate and maintain relationships with others Successfully execute conflict resolution and overcome other obstacles in the workplace Exhibit empathy and reverence for others. Identify anxious and stressful emotions and better control emotions that produce adverse outcomes Express ways to communicate and maintain relationships with others. Identify nonverbal communication and consider this information when engaging with others Successfully execute conflict resolution and overcome other obstacles in the workplace Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Mapping the Project Management Journey (PMT816) Course Description: Learn a streamlined approach to project management based on the best practices of experienced, effective project managers. Cut through the clutter and focus on the key principles of project management in the real world, using tools and techniques for achieving project success. Get the templates for a comprehensive project plan, work breakdown schedules, task list, issue list, risk register and close-out documents to help map your journey. Each stage is illustrated by examples and video commentary by project management professionals. Course Length: 2 Days PMI PDUs: 10 /CEUs: 1.0 Understand the five project stages (Initiating, Planning, Controlling, Executing and Closing) Recognize constraints for projects (scope, time, and budget) Understand how to establish project goals and deliverables with stakeholders Outline successful project launch steps Manage efficient project planning, execution, and control Manage the project’s budget process, including estimation, allocation and other related costs Identify project management best practices, including Agile, Lean, and more Recognize project team dynamics and communication strategies Plan for potential outcomes by anticipating potential risks. Manage the project closing process, including transfer, acceptance, and approval Activating Prior Knowledge APKs and Case Studies Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $430/per student (+ applicable travel expenses) Book Now
BRYAN MANAGEMENT SERVICES Contract Management Contract management skills are central to any organization's profitability; more importantly, they can establish productive relationships between parties. By clarifying services, terms and payments, contract managers effectively negotiate and manage time and resources, ultimately creating value rather than becoming a liability.
Fundamentals of Contract Management (CMT901) Course Description: As complex supply chains grow and companies increasingly source products and services from a more diverse and global set of suppliers, managing the processes that ensure the steady and reliable flow of components and inputs has never been more challenging. This course introduces core concepts and features of supply chain management, including supplier evaluation, logistics, inventory management, and other supply chain practices. Course Length: Day PMI PDUs: 8 /CEUs: .8 Define supply chain management and understand its strategic role in organizations that source goods Understand ethical contract management Calculate value, negotiate contracts, and create basic amendments· Explain the goals of effective supply chain management and procurement Analyze how organizations in a supply chain communicate and manage relationships Explain the supplier appraisal process and understand its role in supply chain management Formulate strategies for mitigating supply chain risk, and discuss the events that can disrupt the supply chain Assess the major trends and issues shaping supply chain management today Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, contract managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Negotiations (CMT902) Course Description: We all negotiate every day. And even though negotiations are an integral part of our lives, techniques for managing these situations are not intuitive; we learn them. Experienced negotiators make a conscious decision about what type of negotiation strategy to use based on several factors, such as the relationship's importance and what is at stake. Understanding key concepts such as the "best alternative to no agreement," reservation price, and the "zone of possible agreement" can help you negotiate successfully. And since power is a fundamental dynamic in negotiations, negotiators must understand how to exert and gain power in a discussion. This course should be part of any basic business and management training. Course Length: Day PMI PDUs: 3 /CEUs: .3 Understand the basic types and phases of negotiations, and the skills needed for successful negotiating Explain the differences between principled negotiation, distributive negotiation, integrative negotiation and mixed motive negotiation Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA Understand how to reach consensus and set terms of agreement Deal with personal attacks and other complicated issues Use the negotiating process to solve everyday problems, including negotiating on behalf of someone else Explain the ways to use power in a negotiation and how to gain power from different sources Identify different behaviors which can pose challenges to negotiations and may cause impasses Learning Outcomes: Who should attend? Project negotiation managers and anyone who is responsible for higher-level negotiations, price or other formal negotiations. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
BRYAN MANAGEMENT SERVICES Diversity, Equity and Inclusion in the Workplace Courses Are you familiar with the term diversity? You may have encountered it at school or heard about it in the media. People with different backgrounds, experiences, cultures, and traits create workplace diversity. Organizations that recognize the benefits of a diverse workforce may experience greater innovation, creativity, employee happiness and retention.
Building the DEI Team (DEI1201) Course Description: While diversity and inclusion are popular topics in the media and for many progressive organizations, the concepts of diversity and inclusion can be slippery and elusive when hiring and retaining diverse talent. What are diversity and inclusion, and how are they related? Do you know if your organization is diverse and practices inclusivity? What diversity and inclusion initiatives produce measurable results? In this course, Module I, you will examine the concepts of diversity and inclusion and gain the tools necessary to support an inclusive workplace. Course Length: 1 Day PMI PDUs: 15 /CEUs: 1.5 Define and distinguish between diversity, inclusion, and belonging Identify and understand the federal laws created to bolster diversity and inclusion in the workplace Explain how diversity and inclusion go beyond compliance with the law Define and distinguish between discrimination, prejudice and unconscious bias Identify different types of unconscious bias, including common biases found in the hiring process Explain how talent management systems support inclusion in the workplace Describe the importance of organizational culture and its relation to diversity and inclusion Identify and understand different types of initiatives to foster workplace inclusion Explain how various metrics can be used to track and gauge the effectiveness of diversity and inclusion initiatives Understand the importance of progressive policies and initiatives Learning Outcomes: Who should attend? This course satisfies federal diversity compliance requirements. Leaders and individuals seeking to include employees from diverse cultures in organizational improvement will learn how diversity and inclusion improve workplace practices. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Exploring Diversity, Equity, Assumptions, Prejudice and Bias (DEI1202) Course Description: Learn how to create an inclusive work culture, prioritize diversity, and build an inclusive workspace, both in person and in remote work settings. In this course, Module II, you'll examine how to address cognitive and unconscious biases in recruiting, hiring, retaining, and developing a workforce. This course will also provide tools for being an inclusive leader and demonstrate the vital role this serves in creating and building an inclusive organization. Course Length: 1/2 Day PMI PDUs: 3 /CEUs: .3 Differentiate between unconscious bias and cognitive bias Identify the origin of biases and how they become ingrained in our decision-making Identify the connection between inclusion and innovation Explain the role of data analytics in identifying and addressing bias Outline strategies for prioritizing diversity and fostering an inclusive workplace Successfully confront unconscious bias individually Identify the effects of unconscious biases in the workplace Construct strategies to increase diversity and reduce bias in your hiring process Exhibit how to implement unconscious bias-based training in the workplace Distinguish best practices for incorporating inclusion into remote work settings Identify the steps for handling an unconscious bias-based complaint at work Learning Outcomes: Who should attend? Leaders and workers seeking to understand and accelerate diversity in workplace settings. This workshop is especially appropriate for anyone interested in innovation. Attendees will receive a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Subscription starts with the current issue. Inc. Magazine publishes 6 issues a year. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Equality, Equity and Inclusion (DEI1203) Course Description: In this course, Module III, you will learn how to create, encourage, and develop an inclusive culture by examining how to uproot workplace toxicity and address and prevent harassment and discrimination. The course illustrates the many benefits of an inclusive culture, including higher levels of employee engagement, productivity, satisfaction, and retention rates. Course Length: 1/2 Day PMI PDUs: 4 /CEUs: .4 Define the 7 Pillars of Inclusion Identify attributes of an inclusive leader Define federal legislation that requires fair and equal treatment of employees Describe how corporate social responsibility supports diversity and inclusion initiatives Determine if a selection process is affected by adverse impact Examine strategies for gauging employee buy-in Identify signs of toxicity in the workplace Explain how professional opportunities encourage an inclusive work culture Appraise strategies for addressing pay gaps Recognize how to create and build a diverse supplier base Outline inclusion-related practices for preventing workplace harassment Identify reasonable accommodations and undue hardships Learning Outcomes: Who should attend? Leaders and workers in organizations wanting to create an inclusive culture where all employees are respected and appreciated, have equal access to workplace opportunities and are fairly compensated. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Diversity in the Workplace (DEI-1204) Course Description: While diversity and inclusion are popular topics in the media and for many progressive organizations, the concepts of diversity and inclusion can be slippery and elusive. In this course, Module IV, you will learn how to remove historical barriers to increasing diversity in the workplace and create an organizational culture that embraces differences. Course Length: 1/2 Day PMI PDUs: 4 /CEUs: .4 Learning Outcomes: Explain the definition, terms and history of diversity Describe the meaning of stereotypes and biases, how they develop, and the reasons for your perspectives List strategies for removing barriers and encouraging diversity for yourself in the workplace and the social community Use active listening skills to receive messages from a diverse population, employ effective questioning techniques, and communicate with strength Distinguish the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination Identify the organization's process to receive and respond to a complaint and then create mechanisms to prevent or reduce repeat situations. Explain how diversity and inclusion go beyond compliance with the law Analyze types of initiatives to foster workplace inclusion Evaluate how to use metrics to track and gauge the effectiveness of initiatives Understand the significance of progressive policies and initiatives Everything DiSC in the Workplace (add-on) Learning Outcomes: Who should attend? Leaders and workers who want to remove barriers and create an inclusive culture where all employees are respected and appreciated, have equal access to workplace opportunities and are fairly compensated. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Organizational Change Management (DEI1205) Course Description: Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successfully effecting organizational changes, especially when promoting diversity, equity and inclusion. By understanding the steps in effecting change and overcoming resistance, a manager can successfully lead change at various levels of an organization through power and influence, effective use of strategies, and systems thinking development. This introductory course addresses managers' key issues when leading and managing a dynamic environment. Course Length: 1 Day PMI PDUs: 4 /CEUs: .4 Identify the principles a leader or manager will face when promoting change List the steps necessary for preparing a diversity, equity and inclusion (DEI) change strategy and building support for the change Identify the key roles in change management and the tools to facilitate change Use needed DEI components to develop a change management and communications plans, and to list implementation strategies Develop power and influence maps to describe relationships Evaluate effective strategies for working with different stakeholders Develop strategies to develop and encourage systems thinking Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility Learning Outcomes: Who should attend? Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
BRYAN MANAGEMENT SERVICES DiSC® Courses: Proven Learning Solutions The DiSC Model is a preferred assessment tool in the workplace because it provides a simple, quick and valid analysis of communication styles. Organizations encourage individuals and teams to complete the assessment and interpret their results to unlock potential and improve performance. Work with DiSC Certified Facilitators Get a DiSC Team Assessment Experience reinforced learning Benefit from team coaching using the DiSC Workplace Profile and The Five Behaviors of a Cohesive Team (additional cost) The 5 Behaviors Assessment Catalyst™ learning platform access Personalized (Personal or Team) assessment report (via Catalyst™) Materials for in-person training (provided by the client) Benefits Course Requirements:
Build a Cohesive Team with The Five Behaviors® (WT1301) Course Description: Course Description: Many teams work well together, but dysfunctional behaviors (Lencioni, The Five Dysfunctions of a Team) prevent them from achieving collective goals. On the other hand, great teams have learned and mastered the five behaviors that will catapult them to success. Powered by Everything DiSC®, the psychometric assessment helps participants understand how to bring individual personalities and preferences together to build cohesive, high-performing teams. Course Length: 1 Day Compare and contrast preferences identified in Everything DiSC® Interpret your DiSC results as well as those of your team Discuss how priorities, motivators and stressors affect team members Recognize the value of including different DiSC personalities on teams and learn how to build rapport among them Draw connections between the five behaviors affecting team performance Formulate individual and team action plans Create strategies to motivate and unify your team (extended workshop) Role-play team collaboration scenarios requiring an understanding of DiSC personality traits (extended workshop) Explore case studies of dysfunctional teams and make recommendations for creating team cohesiveness using the five behaviors (extended workshop) Learning Outcomes: Who should attend? Newly formed and experienced teams (corporate, government, non-profit) seeking management training, team development, and leadership training will find the behavioral assessment results and strategies essential to achieving high-performance levels. Class Size: 15 students Customizable to 30 Students Cost: $415/per student (+ applicable travel expenses) Book Now
My Everything DiSC® Profile (WT1302) Course Description: Everything DiSC® is a personal development learning experience that measures preferences and tendencies based on the DiSC model. This simple yet powerful model describes four basic styles: (D)ominance, (i)nfluence, (S)teadiness and (C)onscientiousness. It serves as the foundation for the Everything DiSC® Application Suite. Participants receive personalized insights that deepen their understanding of self and others, making workplace interactions more enjoyable and effective. Course Length: Customized Upon Request Understand your DiSC Workplace Profile results Identify how your DiSC profile preferences affect your work style Discover how your colleagues' DiSC tendencies may affect your perception Construct a new approach based on DiSC results when collaborating with colleagues Learning Outcomes: Who should attend? Individuals and teams that seek ways to understand, appreciate and collaborate with colleagues benefit from taking the DiSC Workplace Profile and learning how to interpret results. This workshop also pairs well with our Improving Workplace Relationships program. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Everything DiSC® Agile EQ (WT1303) Course Description: The Everything DiSC® Agile EQ Profile provides participants with valuable insights that help them explore the concept of emotional intelligence and take an agile approach to workplace interactions. In this personalized, 26-page profile, participants will discover their DiSC style, learn about the intuitive mindsets shaping their responses and interactions, recognize opportunities to stretch beyond what comes naturally to them, and gain actionable strategies to become more agile in social and emotional situations. Course Length: Customized Upon Request Identify your emotional intelligence strengths Learn how to read the emotional and interpersonal needs of a situation and respond accordingly Develop agile strategies for responding to social and emotional situations Learning Outcomes: Who should attend? Individuals and teams seeking to increase their emotional intelligence understanding with Everything DiSC® and Agile EQ. The research-validated online assessment asks participants to respond to behavioral statements on a five-point scale, including application-specific questions to help determine the participant's intuitive, emotional intelligence (EQ) mindsets. Built using the latest adaptive testing methodology, each participant receives in-depth and precise insights to personalize their experience. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Everything DiSC® Workplace (WT1304) Course Description: The research-validated online assessment asks participants to respond to behavioral statements on a five-point scale. Answer application-specific questions to help determine workplace priorities. Built using the latest adaptive testing methodology, the assessment gives participants precise insights to personalize their experience. Course Length: Customized Upon Request Discover your DiSC style Recognize the personal priorities, motivators, and stress triggers that shape the workplace experience Understand the differences and similarities among the DiSC styles Identify strategies to make more meaningful connections with colleagues of various styles Learn methods of working more effectively to reduce tension, solve problems, and contribute positively to their organizations Learning Outcomes: Who should attend? Individuals, team members and leaders seeking to improve communication, manage conflict and understand human behavior in the workplace will find their assessment results insightful for working with others. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
BRYAN MANAGEMENT SERVICES Managerial and Leadership Courses Today’s leaders take on more responsibility than ever before. In addition to setting a vision and moving teams toward reading their goals, managers and leaders also nurture the talent working with them, helping individuals be successful. High-quality behaviors are essential in the push to prepare for taking on leadership responsibilities.
The Managerial Mindset Toolbox (ML1401) Course Description: Many organizational factors are vital in managing and leading. Preparing to become a manager or improving your leadership skills is directly connected to how well you can master a specific suite of skills. The Managerial Mindset gives managers a head start on managing issues correctly and professionally, resulting in less stress and fewer adverse organizational circumstances. This workshop introduces the managerial mindset that all managers and leaders must adopt to succeed. Course Length: 3 Days PMI PDUs: 15/CEUs: 1.5 Taking on the managerial mindset Identify what employees want from their jobs Analyze the ways in which managers lead Recognize the components of a manager's job, including enforcing policies and procedures, controlling expenses, dealing with subordinates and superiors, planning and budgeting, recruiting and developing talent, and solving problems Implement the qualities that make an effective leader Address real-world managerial problems in customer service, cost budgeting, cost cutting, and vendor relations Activating Prior Knowledge APKs and Case Studies Learning Outcomes: Who should attend? New managers, those wanting a refresher course, or employees considering the management track as part of their career path will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $375/per day/per student (+ applicable travel expenses) Book Now
Inter-social Leadership Skills (ML1402) Course Description: Successful Leaders understand that to help their teams meet their objectives, they must employ solid leadership and interpersonal skills that aid and empower their team members. They'll have to apply sound delegation and facilitation strategies that allow the project staff to stay focused and remain on task. They'll need to use strong conflict resolution and negotiations training to address any issues that could hinder team production. And they'll have to demonstrate ethical leadership and compliance qualities that project participants can look to guide their decisions and actions. Course Length: 1/2 Day PMI PDUs: 3 /CEUs: .3 Explore the key leadership and interpersonal skill set project leaders use to oversee projects and organize teams successfully Identify behaviors that best support project management Evaluate solutions for addressing problems Manage teams and guide them toward meeting goals Develop strategies for building trust among their coworkers, colleagues, and stakeholders. Activating Prior Knowledge APKs and Case Studies Learning Outcomes: Who should attend? Current and future leaders seeking to sharpen their interpersonal skills will find value in this course. Class Size: 15 students Customizable to 30 Students Cost: $225/per student (+ applicable travel expenses) Book Now
Introduction to Servant Leadership (ML1403) Course Description: No matter your age or what phase of your career, leadership is an essential skill on the path to success. This course examines how to be an effective leader. This course asks the crucial questions about leadership in today's organizations: What is leadership, and why is it important? This course offers a balance of the theory of leadership with real-world application to help you develop this critical skill for personal growth and success. Course Length: 1 Day PMI PDUs: 5 /CEUs: .5 Define servant leadership, explain its role and barriers in the workplace Discuss the seven bases, nine key qualities and five central skills for leadership Explain why formal authority alone does not guarantee leadership Explain the role of leadership in shaping an organization's culture Discuss some of the better-known leadership theories Recognize the role of leadership in setting the ethical tone for an organization Describe the principles for building an ethical culture and how to deal with ethical lapses Describe the role of leadership during an ethical crisis Apply ethical principles to workplace scenarios Discuss the positives and negatives surrounding charismatic leadership Recognize the importance of training, learning, and role-playing in leadership Serve as a mentor and a motivator and practice self-reflection Learning Outcomes: Who should attend? Anyone who desires to deepen their understanding and increase their leadership effectiveness through the principles of servant leadership should attend this workshop. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Women in Leadership (WL1404) Course Description: Leaders can transform people's thoughts, attitudes, and behaviors. The most successful leaders move staff toward established goals through innovative practices incorporating various techniques. Managers are often leaders for the employees who report to them, but not all leaders are managers or even occupy positions of authority. Companies that place women in leadership tend to see increased benefits to their bottom line. However, gender stereotypes and biases can make it difficult for women to become recognized as leaders and advance into managerial or executive positions. Learn various characteristics and qualities associated with leadership, address common organizational challenges and recognize techniques, strategies, and best practices to overcome them. Course Length: 1/2 Day PMI PDUs: 3 /CEUs: .3 Define servant leadership, explain its role and barriers in the workplace Discuss the seven bases, nine key qualities and five central skills for leadership Explain why formal authority alone does not guarantee leadership Explain the role of leadership in shaping an organization's culture Discuss some of the better-known leadership theories Recognize the role of leadership in setting the ethical tone for an organization Describe the principles for building an ethical culture and how to deal with ethical lapses Describe the role of leadership during an ethical crisis Apply ethical principles to workplace scenarios Discuss the positives and negatives surrounding charismatic leadership Recognize the importance of training, learning, and role-playing in leadership Serve as a mentor and a motivator and practice self-reflection Learning Outcomes: Who should attend? Anyone who desires to deepen their understanding and increase their leadership effectiveness through the principles of servant leadership should attend this workshop. Class Size: 15 students Customizable to 30 Students Cost: $375/per student (+ applicable travel expenses) Book Now
Coaching and Mentoring Skills for Leadership (ML1405) Course Description: Coaching in a business environment focuses on one goal: to help an employee to grow, develop, and succeed by removing roadblocks to performance and enhancing creativity. Coaching is a skill you can learn with practice. It will pay back in improved employee performance and workplace culture. In this course, you will explore the vital role employee coaching plays in any organization. Course Length: 1/2 Day PMI PDUs: 2 /CEUs: .2 Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee Recognize signals that coaching is needed Create a preliminary coaching plan that motivates the employee through trust and accountability Reframe obstacles common to employee growth and development Design coaching interventions, such as the GROW model and SMART goal-setting Use active listening skills when communicating with employees Give effective feedback while maintaining trust Discuss the monitoring and follow-up coaching process Evaluate when coaching is ending, and the employee is ready to transition to other growth opportunities Learning Outcomes: Who should attend? Women leaders who seek highly effective ways to encourage and motivate their team members to improve performance and reach goals quickly. Class Size: 15 students Customizable to 30 Students Cost: $275/per student (+ applicable travel expenses) Book Now Benefits DiSC Certified Facilitators DiSC Assessment Reinforced learning Coaching using the DiSC Workplace Profile or The Five Behaviors of a Cohesive Team (additional cost) Course Requirements: Catalyst™ learning platform access Personalized (Personal or Team) assessment report (via Catalyst™) Materials for in-person training (provided by the client)
Wellness Strategies (ML1406) Course Description: The demands of work and home responsibilities can be emotionally, mentally and physically exhausting, for men and women. Experiencing an unbalanced life is common for many of today’s workforce. However, that lack of balance can cause stress, decreased productivity, and even health problems if left unaddressed. This introductory course is meant for anyone who recognizes work-life balance as a skill and wants to improve their ability to create this balance. Explore the importance of prioritizing what matters to you at work and home by acquiring techniques to reconcile work and family as you consider the question of personal fulfillment and the needs and demands of leadership. Course Length: 1/2 Day PMI PDUs: 3 /CEUs: .3 Identify the primary sources of work-life conflict and clarify the benefits of worklife balance Discuss untruths about work-life balance — including the "make time later," division of labor, and "quality time" myths Describe double standards that men and women may face when it comes to worklife balance Identify your personal work-life priorities and goals Compare various strategies for managing stress and avoiding burnout Identify strategies such as time management and goal setting to achieve balance, including balancing by week, over a year, and via a short career Explain why you must say "no" to some opportunities Develop a personalized plan for creating balance at work and at home Identify ways companies and their resources can support employees in pursuit of work-life balance Learning Outcomes: Who should attend? Persons seeking to cope with the pressures of creating a work-life balance based on personal priorities from all aspects of life: career, home, health and leisure. Class Size: 15 students Customizable to 30 Students Cost: $215/per student (+ applicable travel expenses) Book Now
Project Management 8 Series Contract Management 9 Series Diversity, Equity, & Inclusion 12 series Everything DiSC 13 Series Managerial and Leadership 14 series BMS facilities On-site in your facilities in (which location(s)) Other facilities in (which location(s)) Classroom Virtual Blended Learning (both classroom and distance education) Fill out this form and fax it: To: Bryan Management Services From: Name 10015 Old Columbia Road Organization: Ste B215Address: Phone/Fax: Columbia MD 21046Telephone: Address: F: 410.290.5285 P: 410.290.7665 Course Delivery Information (Check all that apply) Approximate number of students (Required) If you require changes or customization for the course(s), please briefly describe below: If you desire a classroom, WHERE would you like the course(s) to be delivered? Delivery Start Date / Delivery End Date How would you like the course(s) to be delivered? Custom Training Options BRYAN MANAGEMENT SERVICES has a cadre of courses many of which can be brought on-site or virtually exclusively for your team. Please submit the form below with details of your customized training requirements or contact our Administrative Team at [email protected] for assistance with specific needs. Link to the below form.
410-290-7665 [email protected] www.bryanmgtservices.com OUR Contact Get in touch with Us! Bryan Management Services 10015 Old Columbia Road Ste B215 Columbia, MD 21046 410-290-5285 240-315-4857
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