Dark Explore Travel Magazine

BUSINESS
RECORDS
MANAGEMENT

GROUP MEMBER

AZWIN SYAZANA BINTI AZMIL
NAJIHAH BNTI AHMAD NAZAM
NORHIDAYAH BINTI KHAMIS
NUR FATIN AMALINA BINTI MAT DUWI
YASMIN BINTI YUSOF

contents

  CONTEXTUAL LITERATURE 48 REFLECTION
INFORMATION REVIEW 52 POLICY

7 Brief background of your Factors Influence 54 GLOSSARY
faculty and program. Customer Service 57 REFERENCES
26 Performance in Business 58 OTHERS
Organization
12   Biodata
Quality of customer
  ARTICLES 31 service
36
17 RECORDS AND INFORMATION Electronic records
MANAGEMENT: A CASE STUDY management
IN MILITARY SERVICE IN
MALAYSIA

21 EDUCATION AND TRAINING FOR
RECORDS PROFESSIONALS