Newsletter_B2C_May17

B2C Newsletter

April / May 2017

SHOPPING - Main features released in April

• Add a social wall component on resort page (Instagram pictures)

• Migration of landing page components on Dynamic pages mode (follow-up)

• Possibility to use some of the landing page components to customize destination, offers
& resort page (media-text-horizontal / tabs / title & text)

• Add a booking form for India & release Indian RWD Website

• Creation of a comparison page (Shooking V1)

• The user can compare up to 3 resorts with real price and can be redirected in the booking
engine to finish the booking (VV price for the 1st step): planned to be released end of June

Following point has been developed:
• Possibility to filter per length of stay
• Display resort name and room pictures
• Display a real price and availability for

3 resorts
• Update price when changing the room
• Redirection to BE legacy to finalize

the booking

Visible on :
https://staging.clubmed.fr/debug/s
(ResponsiveV0 / 4months)

• Other topics:

• Customize the resort page per resort (add component specifically on 1 resort)
• Display per default month with 1st date bookable in calendar price
• Webedia: CMS component feed by API on destination page

SHOPPING - Main features planned in May

• Webedia:

• Possibility to display CMS component feed
by API on destination page in order to add
relevant SEO content

• Wibilong English V0:

• Deploy our chat community tool on English website
• Possibility for G.M to ask question and get answers from G.M who stayed in the Resort

• Migration of landing page components on Dynamic pages mode (to finish)

• Possibility to use all the landing page components to customize destination, offers & resort
page

• Remaining component to migrate: Immersive & media-thumbnail)

• Possibility to compare up to 3 resorts with real price (real time):

Following point has been developed:
• Possibility to book a childcare services
• Fill date of birth to get correct price
• CTA to personalize its room
• Start development to be able to book a

transport

• Other topics:

• Contextualized url with departure date
• Memorize the number of attendees on resort page

BOOKING RWD - Main features released in April

• JoyView: “Room only” Booking / “All Inclusive” Option Editorial Push

https://www.clubmed.com.cn/r/安吉/y?_ab2=b

• Family Package: if at least 1 kid is under 12 years old, display adapted family
rooms VS best price package

• China: Connect to Mobile version of Alipay PSP

• Other topics:

• RWD BE for Joyview resorts without A/B test

BOOKING RWD - Main features planned in May

• Joyview: All Inclusive Booking

• Travel Arrangement MVP: One flight (TBC on May)

• All Attendees (Adults & Kids) Information on Contact page

• Other topics:

• Price Calendar layout redesign
• Save Booking Criteria
• Compare packages layout redesign

PLE - Main features developed in April

1. Upsell: Childcare available to add to my future booking (without PAY feature)

2. Upsell: Childcare already added in my booking (whether it’s an option, a
past or a future trip)

3. Prepare my trip: Push resort mobile app download

4. Display JoyView bookings (RON & PAI packages)*
* Priority for club med.

Other topics:

• Payment: Add chinese PSP (JoyView upsell anticipation)
• Prepare my trip: Push resort mobile app download
• Profile: Push link to customer FAQ from dashboard to decrease support workload
• PLE Dashboard to follow main KPIs (% of authenticated sessions, context numbers,…)

https://analytics.google.com/analytics/web/template?uid=XcgfFm1NQHGBmemPi7cKgQ

PLE - Main features planned in May

1. Booking display: Display transport details (MVP)

2. Booking display: Display transport details (V1)

3. Sales documents
Purpose: To push GM authentication (access sales contract & other docs).

Other topics:

• Pop-in to display information about childcare services
• Pop-in to display information about JoyView packages
• Display multi-GM bookings [Purpose: GM will be able to see other attendees of his booking,

even if they hold different GM numbers. (purpose: decrease call center workload)].
• Tracking neolid from newsletter subscription
• First steps for dashboard and PLE navigation UX rework