NSEIT DeX Story About Grit To Glory

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NSEIT DEX Sales turns Crisis into OPPORTUNITY- a Story of
GRIT to GLORY

As the Pandemic unfolded in March 2020, the Document management, preparation and
fear of Covid19 led to organizations and submission. This led to NSEIT clinching the T1
universities closing down, postponing all status in most submissions and technical
Entrance and Recruitment exams or going on presentations.
hold indefinitely. The DEX business which is
heavily dependent on candidates actually DeX Sales team fought with grit and persistence
coming to test centers to take the exams was – Rajan while battling Dengue, Ashish and
looking at a bleak future with business drying Anbarasu who were Tested positive for Covid19
up and prospects unwilling to commit to continued managing their clients with positive
anything. attitude throughout. Deepak broke his leg and
had to get an Iron rod inserted but that did not
As the team realized that the new normal was stop him relentlessly meeting the client and
here to stay – we brainstormed amongst chasing prospects while hobbling on crutches.
ourselves to address new needs and There are many such stories with every
requirements that would translate into new individual in the team fighting their own battles
businesses which led to collaborations with but what shone through very clearly through
other teams internally and external partners. the pandemic was the team turning crisis into
This led to NSEIT venturing into new businesses business opportunities by putting NSEIT FIRST.
like Remote proctoring and other related
services. This continuous Passion for Excellence,
Customer Centricity and Ownership -
Over the months, DeX Sales team found ways culminated in DEX winning some of the
and means to persevere in their endeavor to LARGEST NSEIT multi-year orders despite the
reach out to prospects and clients. Krishnan- as pandemic –Two of which are Rs 100 Crore+
the DEX Business Head relentlessly drove the accounts and the others are multi Crore
team, addressing their every requirement and accounts. NSEIT DeX now has the proud honour
trying to bridge the gap to ensure that Delivery, of working with various State Government
Technology and Sales collaborated to walk hand bodies – Madhya Pradesh, Uttarakhand,
in hand as a winning combination. Viresh as DEX Haryana, Odisha, Tamil Nadu, Uttar Pradesh for
Sales head constantly pushed the Sales team their State recruitment requirements and key
members – motivating, cajoling, counselling Universities.
throughout. As all Technical presentations went
into Zoom mode – he ensured he was there to
help each team member for the Technical Pre-
Tender and Tender Evaluation Presentation
which enabled building a rapport with the client
and convincing the clients on all fronts.

The Pre-sales team provided a strong backbone
to all the proposal submissions enabling NSEIT
to participate in maximum submissions. During
the Pandemic, they continued facilitating Bid-
meetings and managing all the Tender