OUR FIRSTSALES STORY (KUMPULAN 4)

Our First Sale Story

with Mary Kay

PPM3013
Prepared by: Group 4

June 2022

Lecturer:

Profesor Madya Dr. Zuraidah binti Zainol

CONTENTS

This E-book contains the details of the whole process before, during and
after the sales. We have chosen to sell Mary Kay products, which are

skincare products. All the images and the information are from the process
and the Mary Kay website.

1

Details about the
Mary Kay products.

2-3

The process before
the sales.

4-5

The process during
the sales.

5-6

The process after the
sales.

7

8 Conclusions &
Reference

Our team member

Product Botanical Effects® Freshen
details Formula 2 (Normal Skin) (147ml)

Clear Proof® Deep-Cleansing Cleanses traces of dirt and
Charcoal Mask (114g) closes facial pores

Acts like a magnet to deep- NP : RM 68 per each
clean pores and removes
dead and dull skin
NP : RM 108 per each

Clear Proof® Spot Solution for Mary Kay® Oil-Free Botanical Effects® Cleanse
Acne-Prone Skin (29g) Hydrating Gel (51g) Formula 2 (Normal Skin) (113g)
Fast gel absorption to
Treating active acne (those for normal skin gently
with active acne only) cools the face and cleanses without stripping
moisturizes 24 hours
NP : RM 67 per each essential elements.
NP : RM 130 per each
NP : RM 68 per each
-1-

Before
sale

Before making the #preparation_for_photoshoot
sale, we did some
photoshoots for these
products to post and
market it.

#result_of_photoshoot

We also ordered the Mary
Kay products that our group
lists for sell. The purchase
was made on 19th May 2022
(Thursday).

We decided to collect the money (RM 70 per person) to buy the
product from the HQ, the packaging (like plastic bags or boxes) and
some gift for our customers.

Besides, our group did some research on our target market and

discussed how to attract customers. We also studied the product

and beauty tips as preparation to answer customer

questions during sales. -2-

Next, we have to make the product stand out. We posted on
social media like Instagram and WhatsApp status along with the

writing about Mary Kay products to attract customers.

Instagram

20 May 20 May

20 May

WhatsApp Status

-3-

During
Sale

As a seller, we should understand the product well, like its function,
benefits and result from using it to answer customer questions

regarding Mary Kay products. It will help to make our customers trust
the product. During the sales phase, we tried to answer all the
questions from the customer.

-4-

During the sales phase, we got two customers who bought
our products. Here are the details about the customer and

the purchase receipt.

Name: Nasihah
Contact: 013-2674856
Item: Mary Kay® Oil-
Free Hydrating Gel
(51g)
Date and Day: 29th May
2022 (Sunday)

Name: Aiman
Contact: 011-51502018
Item: BE Cleanser, BE
Freshen, Charcoal Mask &
Spot Solution
Date and Day: 29th May

2022 (Sunday)

-5-

After
Sale

After selling the product,
we asked customers
who had purchased it to
provide feedback on
whether it benefits them
or negatively impacts
them. Most customers
give good feedback.
They say this product
can make facial skin
fresher and smoother.
Their facial skin also
becomes less oily.

In addition, we also discuss the weaknesses and strengths during the
sale phase. In this regard, cooperation between group members is our
main strength. As we run this business, all members of the group have
carried out their respective responsibilities with full commitment. We

also exchange views to resolve problems that arise during this
business activity. It allows us to sell Mary Kay products more efficiently.

We have calculated profits and losses in our sales. Then, we distribute
the profit equally, including the fund we collected to buy the products,

packaging and gift.

-6-

Conclusion

In conclusion, systematic planning is one of the strategies to run a
business. In this assignment, we have created and planned various
strategies to entice customers to purchase our Mary Kay products.
For example, we advertise our products online through Instagram
and WhatsApp. Not only that, but we also provide good service to
customers. Although we faced some problems while running this
business, we solved them successfully with the cooperation and
commitment given by each group member. Therefore, we hope
those who want to start a business can use this e-book as the
guide.

Reference

These are all the websites we have been referred to during the research.

https://www.marykay.com.my/

https://www.glamour.com/story/best-daily-skin-care-routine-morning-night

More picture during the selling process !

One of our members
with the customer

delivery time ! Packing for our packing !
customer

-7-

Meet
Our Team

Laila Sahira Sahinuddin Fifiahricka Juis
D20201093541 D20202096919

Nurul Safika Aslan Nurul Fatihah Kamaruzzaman
D20201094287 D20201094601

Nur Izzah Anas
D20201093828

-8-