CCPS Unit 1.1 Communication Concept, Models, Process and barriers

CCPS 2012: UNIT1:
COMMUNICATION SKILLS

1.1 Communication
concept, models, process

and barriers.

Pn Jacquline Paulinus

ILKKM Kota Kinabalu

LEARNING
OUTCOME

1. Explain the concept, model
and process of
communication.

2. Discuss the barriers in
Communication.



Introduction The important of effective
communication
Concept of
Communication

Barrier

C O M M U N I C AT I O N









SHANNON’S MODEL

BERLO’S MODEL

SCHRAMM’S MODEL







































Introduction The important of effective Concept of
communication Communication

Barrier

QUESTIONS

1. Apakah itu komunikasi?
2. Senaraikan 3 model dalam komunikasi.
3. Senaraikan komponen yang terlibat dalam proses komunikasi.
4. Terangkan 3 barriers dalam komunikasi.