MSQH Annual Report 2019

Committees’ Report 2019

Goal 5– Ensure the organisation’s financial sustainability, growth and
recognition
KEY ACHIEVEMENTS

Financial Performance

A detailed financial position with audited accounts for the year ended 31st December 2019 and budgets
for 2020 and 2021 are reported under Treasurer’s Report.

Human Resources

MSQH Staff

As at 31st December 2019, the Society has 20 full time staffs and 2 part time Project Managers

Asematpl3o1ysetdDweitchetmhebSeorc2ie0ty1.9P, ltehaeseSfoincdietthyehoargsa2ni0saftuiollntaiml cehasrtta(2ff0s19a)nodn2nepxat rptatgiem. e Project Managers
employed with the Society. Please find the organisational chart (2019) on next page.

Malaysian Society for Quality in Health | Annual Report 2019 51

MSQH Organisation Chart

Committees’ Report 2019

MSQH Surveyors

Majority of our surveyors continue to work part-time in health as professional specialists,
doctors, engineers, nurses, medical administrators and allied health professionals while
contributing to the MSQH mission on a voluntary basis. There is a total of 141 active surveyors
(M20aj1o8rit:y1o6f5ousrusruvrveeyyoorrss)cwonotirnkuinegtopwaorrtk tpiamrte-tiwmeithin MheSaQlthHasfoprrotfheesshioonsapl sitpaelcsi,almistesd, dicoacltocrsli,neicnsg,indeeenrst,al
tcvfnholouinrelrusitcchneosetsam,arhymnopbsedlapedsciittciahesal.rslloi,asTnmdthimeceordifndeicsiisiaasutrllraaycvtsloteioinrsytsiacoalsarco,nscfddr1eea4nld1ltiaeiatldaccthtliivineoeiacnlssthuparrpvnoredogyfocerhrassrsmoi(on2mni0ca1eld8s.i:awK1lyh6insi5liedsslcuyaorcvrnceetrryefibeodurritstait)ntaiwgobnotuorpklatirnhorgeglripMasamtSrtomQtnieHm.nemeKwixsiitnsthdipolMyan gSroeeQnfeHfaror

tabular list on next page for the complete list of surveyors.

Surveyors – Hospitals (2018: 144 surveyors)



No. Speciality Name Privileged
1 Anaesthetist Angeli Quah Aun Chyi, Dr. 2014
2 Anaesthetist Azlina bt. Mohamad, Dr. 2017
3 Anaesthetist Jahizah Hassan, Dato' Dr. 2010
4 Anaesthetist Lim Wee Leong, Dr. 2012
5 Anaesthetist Loke Yee Heng, Dr. 2014
6 Anaesthetist Md. Mortadza Ramli, Dato' Dr 2010
7 Anaesthetist Patrick Tan Kee Seng, Assoc Prof Dr. 2012
8 Anaesthetist Sharifah Suraya Syed Mohd. Tahir, Dato' Dr. 2017
9 Anaesthetist Siti Salmah bt. Ghazali, Dr. 2017
10 Anaesthetist Tan Cheng Cheng, Dr. 2014
11 Anaesthetist Zainab bt. Abdul Ghaffar, Dr. 2006
12 Anaesthetist Zalina Abd. Razak, Dr. 2012
13 Engineer Choon Kok Hoo, Mr. 2012
14 Engineer Eng Ho Shin (Alfred), Ir 2018
15 Engineer Gnanasakaran, Ir. 2013
16 Engineer K. Rishyakaran, Ir. 2011
17 Engineer Md. Jukni Hussin, En. 2008
18 Engineer Ng Kok Heng, Ir. 1998
19 Engineer Parasuramulu a/l Kanniah, Mr 2016
20 Engineer Wayne Chan Wah Cheong, Ir. 2017
21 Engineer William Woo Wooi Lim, Ir. 2018
22 Engineer Yahaya b. Hassan, Ir. Ts. 2000
23 Hospital Management Abdul Rahim bin Abdullah, Dr. 2008
24 Hospital Management Arbain bin Lani, Dr. 2004
25 Hospital Management Harif Fadzilah bin Che Hashim, Dr. 2004
26 Hospital Management Hassan Merican b. Omar Naina Merican, Dr. 2004
27 Hospital Management Jack Wong Siew Yu, Dr. 2014
28 Hospital Management Jeyanthi Vengadasalam, Dr. 2011
29 Hospital Management Leela V. Sabapathy, Dr. 2010
30 Hospital Management Lim Chie Kean, Dr. 2004
31 Hospital Management Mary Abraham, Datin Dr. 1999
32 Hospital Management Mohd Khalid Kassim, Dr. Hj 2004
33 Hospital Management Mohd. Anis Harun@Haron, Dr. 2015
34 Hospital Management Muhammad Abdul Kadar CK Marikar, Assoc Prof Dr. 1999
35 Hospital Management Ngian Hie Ung, Dr 2014

Malaysian Society for Quality in Health | Annual Report 2019 53

Committees’ Report 2019

No. Speciality Name Privileged
2014
36 Hospital Management Noor Zaini Morad, Dr. 2012
2012
37 Hospital Management Norsidah Ismail, Dato' Dr. 2014
2019
38 Hospital Management Selahuddeen Abd. Aziz, Dr. 2018
2000
39 Hospital Management Shamsanah binti Hanif, Dr. 2017
2006
40 Hospital Management Tan Bee Hwai, Dr. 2012
2016
41 Hospital Management Tan Hui Ling, Dr 2014
2012
42 Hospital Management Zaidah bt. Hussain, Dr. 2003
2001
43 Hospital Management Zakaria b. Awang, Brig. Jen. Dato' Dr. 2014
2004
44 Hospital Management Ziaudin Ahamed b. Abdul Kareem, Dato' Dr. 2004
2018
45 Nephrologist Ching Chen Hua, Dr. 2019
2004
46 Nephrologist Chua Chin Teong, Prof Dr. 2000
2008
47 Nephrologist Rosnawati Yahya, Dr. 2009
2004
48 Nephrologist Zaiha Harun, Dr. 2011
2009
49 Nursing Alice Pang, Mdm. 2007
2006
50 Nursing Alice Woon Ah Moi, Ms. 2007
2018
51 Nursing Chieng Sui Hoon, Mdm. 2006
2012
52 Nursing Dasimah bt. Ahmad, Mdm. 2012
2000
53 Nursing Irene Quah Sor Looi, Ms. 2017
2012
54 Nursing Jennifer Soon Mei Ling, Madam 2010
2017
55 Nursing Liew Sau Ii, Matron 2012
2009
56 Nursing Lim Suan Choon, Ms. 2005
2011
57 Nursing Mah Lai Heng, Mdm. 2015
2012
58 Nursing Maygala Arumugam, Madam

59 Nursing Noor Hayati Kamaruddin, Mdm

60 Nursing Nor Hayati bt. Takiman, Puan

61 Nursing Paramjit Kaur Surat Singh, Mdm.

62 Nursing Phan Yoke Chin, Matron

63 Nursing Phoo Siew Kwok, Ms.

64 Nursing Rajasvari Veerasamy, Ms.

65 Nursing Sally Tan Chiew Hoi, Mdm

66 Nursing Sarasivathy a/p Eddiah, Madam

67 Nursing Tan Tang Peng, Mdm.

68 Nursing Wan Rusliah Md Daud, Mdm.

69 Nursing Wong Wai Mun, Ms.

70 Nursing Yew Oi Khuan, Mdm

71 Obstetrician & Gynaecologist Abdul Aziz b. Mahamad, Dr.

72 Obstetrician & Gynaecologist Ghazali Ismail, Dato' Dr.

73 Obstetrician & Gynaecologist Haris N. Suharjono, Dr.

74 Obstetrician & Gynaecologist Jamil b. Omar, Dr.

75 Obstetrician & Gynaecologist Mohd. Nizar Bidin, Dr.

76 Obstetrician & Gynaecologist Norlida Mansor, Dr.

77 Obstetrician & Gynaecologist Ravindran Jegasothy, Prof Dato' Dr.

78 Obstetrician & Gynaecologist Rusinahayati Mokhtarudin, Dr.

79 Obstetrician & Gynaecologist Salina bt. Sany, Dr.

80 Obstetrician & Gynaecologist Sukri Ahmad, Dr.

Malaysian Society for Quality in Health | Annual Report 2019 54

Committees’ Report 2019

No. Speciality Name Privileged
2019
81 Obstetrician & Gynaecologist Tan Chew Kang, Dr 2004
2017
82 Ophthalmologist Nor Aishah bt. Malek, Kol. (R) Datin Dr. 2013
2006
83 Opthalmologist Shamala Retnasabapathy, Dr. 2017
2010
84 Paeditrician Nik Nasiruddin Nik Leh, Dr. 2014
2008
85 Paeditrician Noor Khatijah Nurani, Dr. 2008
2017
86 Paeditrician Priya Lakshmy a/p Balasubramaniam, Dr. 2008
2012
87 Paeditrician Teh Keng Hwang, Dato' Dr. 2002
2005
88 Paeditrician Thiyagar Nadarajaw, Dr. 2010
2008
89 Paeditrician Yogeswery Sithamparananthan, Dr. 2017
2012
90 Pathologist Ahmad Toha bin Samsudin, Dr. 2011
2014
91 Pathologist Tuan Suhaila bt. Tuan Soh, Dr. 2005
2012
92 Pathologist Zubaidah Abdul Wahab, Dr. 2015
2017
93 Pharmacist Abdul Aziz Abd. Rahman, Assoc. Prof. Dr. Hj. 2017
2001
94 Pharmacist Chua Kee Long, En. 2012
2012
95 Physician Chuah Siew Kee, Dr. 2009
2011
96 Physician Noor Hisham Mansor, Dr. 2018
2001
97 Physician Sia Koon Ket, Dr. 2017
2012
98 Physician Siti Zulfa bt. Zulkifli, Dr. 2006
2004
99 Physician (Emergency) Fatahul Laham b Mohamed, Dr.

100 Physician (Geriatrician) Yau Weng Keong, Dr.

101 Physician (Rehab) Siti Norzalilah Abd Majid, Dr.

102 Physician (Rehab) Theva Raj, Dr.

103 Physician (Respiratory) Razul Md Nazri Md Kassim, Dr.

104 Physician (Rheumatology) Nadiah Mohd Noor, Dr.

105 Psychiatrist Ahmad Qabil bin Khalib, Dr

106 Psychiatrist Norliza bt Chemi, Dr

107 Psychiatrist Suarn Singh, Dato' Dr.

108 Radiologist Sazali Satari, Dr.

109 Radiologist Sri Idayu Mohamad, Dr.

110 Surgeon (ENT) Faridah Hassan, Dr.

111 Surgeon (General) Abdul Jamil bin Abdullah, Dato' Dr.

112 Surgeon (General) Andre Das, Dr.

113 Surgeon (General) Hasim b. Mohamad, Dato' Dr.

114 Surgeon (Neuro) Badrisyah b. Idris, Prof. Dr.

115 Surgeon (Orthopaedic) Abdul Muttalib bin Abdul Wahid, Dr.

116 Surgeon (Orthopaedic) Ahmad Sabri bin Omar, Dr.

117 Surgeon (Paediatric Dentistry) Noraini Nun Nahar bt. Yunus, Dr.

Malaysian Society for Quality in Health | Annual Report 2019 55

Committees’ Report 2019

56












M alaysian Society for Quality in Health | Annual Report 2019

Committees’ Report 2019



Surveyors – Medical Clinics (2018: 9 surveyors)

No. Speciality Names Privileged
2009
1 Family Medicine Specialist Norraliza Md. Zain, Dr. 2013
2015
2 Family Medicine Specialist Shamsul Bahary Muhamad, Lt. Kol. Dr. 2014
2011
3 Family Medicine Specialist Mohd. Fauzi Abu Bakar, Dr. 2017
2009
4 Hospital Management Zaidah Hussin, Dr.

5 Physician Harikrishna K. Ragavan Nair, Dr.

6 Physician Chuah Siew Kee, Dr.

7 Surgeon (Orthopaedic) Kok Choong Seng, Dr.

Surveyors – Chronic Dialysis (2018: 10 surveyors)

No. Speciality Names Privileged
2015
1 Medical Assistant Zulhelmi Abdullah, En. 2018
2016
2 Medical Assistant Ramli Roslan, En. 2018
2018
3 Medical Assistant Robert Agappan, Mr. 2019
2016
4 Medical Assistant Lau Hui Kwong, Mr. 2016
2013
5 Nephrologist Suryati Yakob, Dr. 2019
2019
6 Nephrologist Leong Chong Men, Dr. 2016
2019
7 Nephrologist Ching Chen Hua, Dr. 2015

8 Nephrologist Chua Chin Teong, Prof Dr. Privileged
2018
9 Nephrologist Rosnawati Yahya, Dr. 2018
2018
10 Nephrologist Fariz Safhan Mohamad Nor, Dr.

11 Nephrologist Loh Chek Loong, Dr.

12 Nephrologist Zaiha Harun, Dr.

13 Nursing Chitra Ramasamy, Madam

14 Nursing Victoria Agnes Mary, Madam




Surveyors – Dental Clinics (2018: 2 surveyors)

No. Speciality Names

1 Oral Maxillofacial Surgeon Sharifah Tahirah Al Junid, Dr.

2 Orthodontist Shalene Kereshanan, Col. Dr.

3 Restorative Dentist V. Rathna Devi A. Vaithilingam, Dr.

Malaysian Society for Quality in Health | Annual Report 2019 57

Committees’ Report 2019

International Recognition

MSQH is an organisation that has achieved the internationally acclaimed accreditation award
from the International Society for Quality in Health Care (ISQua) for the following :-
21. .IM ntSOSeQrtrnaHgantaiiodsnnaiaasrlnadStsooiorc–gnieaHtnayoinsfsoadprtioQSitnuauarlthlvAitaeyctyicnohrareHs’dseaiaTtlctrahahtiCiieonvanienredgS(tItPShaerQnoduignaart)erafrdomnrsatmt5hioetenhfao–lEllylAodwuaiticgnicogulnas:i-mtJ2eud0ne1a6c2ct0roe1d7JituatotliyoJn2u0anw2ea12rd0f2ro1m. the

1) Organisation and Surveyor’s Training Programme – August 2016 to July 2021
2) Standards – Hospital Accreditation Standards 5th Edition June 2017 to June 2021.

58









Malaysian Society for Quality in Health | Annual Report 2019

TREASURER’S REPORT

Treasurer’s Report

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)
Registration No: 470

FINANCIAL STATEMENTS
31 DECEMBER 2019

Malaysian Society for Quality in Health | Annual Report 2019 60

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

FINANCIAL STATEMENTS
31 DECEMBER 2019

CONTENTS

GENERAL INFORMATION Page
STATEMENT BY THE COMMITTEE -
STATUTORY DECLARATION 1
INDEPENDENT AUDITORS’ REPORT 2
STATEMENT OF INCOME AND EXPENDITURE
STATEMENT OF FINANCIAL POSITION 3-4
STATEMENT OF CASH FLOWS 5
NOTES TO THE FINANCIAL STATEMENTS
6-7
8

9 - 20

Malaysian Society for Quality in Health | Annual Report 2019 61

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

THE COMMITTEE GENERAL INFORMATION

: PUAN NORHAIZAM MOHAMMAD (PRESIDENT)
LT GENERAL (R) DATUK DR ABD RAZAK MD YUSOFF
(DEPUTY PRESIDENT)
ASSOCIATE PROFESSOR DR. M. A. KADAR MARIKAR
(CHIEF EXECUTIVE OFFICER)
MS. RACHEL YEW HOOI CHOO (SECRETARY)
DATO’ MOHAMAD FARID SALIM (TREASURER)
DATO’ DR BAHARI DATO’ TOK MUDA HAJI AWANG NGAH
(VICE PRESIDENT - MOH)
MS. ERICA LAM SOK MUI (VICE PRESIDENT - APHM)
DR MOHAMED NAMAZIE IBRAHIM (VICE PRESIDENT-MMA)
- RETIRED ON 19 AUGUST 2019
DR N GANABASKARAN (VICE PRESIDENT-MMA)
- EFFECTIVE ON 20 AUGUST 2019
DR. SHUBA SRINIVASAN
DR. MUHAMMAD NAZRI AZIZ
DR. NORAZLINA BACHIK
DR. HUE TECK LEE
ENCIK MOHD HAREEFF MUHAMMED
DATUK FADILAH BAHARIN
(EX-OFFICIO - STANDARDS MALAYSIA)
MR. MANVIR VICTOR JESUDASAN (EX-OFFICIO PATIENT ADVOCATE)

INTERNAL AUDITORS : TN.HJ. MOHD JOHAR ISMAIL
MR. KRISHNAN A/L MARIMUTHOO

REGISTERED OFFICE : B.6-1, LEVEL 6, MENARA WISMA SEJARAH,
230 JALAN TUN RAZAK,
50400 KUALA LUMPUR,
WILAYAH PERSEKUTUAN,
KUALA LUMPUR.

AUDITORS : INPANA & ASSOCIATES (AF 0413)
568-9-19, 9th FLOOR, KOMPLEX MUTIARA,

3 ½ MILES JALAN IPOH,

51200 KUALA LUMPUR.

PRINCIPAL BANKER : CIMB BANK BERHAD
GROUND FLOOR, BANGUNAN COMMERCE LIFE,
338, JALAN TUANKU ABDUL RAHMAN,
50100 KUALA LUMPUR.

Malaysian Society for Quality in Health | Annual Report 2019 62

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

STATEMENT BY THE COMMITTEE

We, Norhaizam Mohammad and Rachel Yew Hooi Choo being the President and Secretary respectively,
of Persatuan Kualiti Kesihatan Malaysia (Malaysian Society For Quality In Health) (MSQH), do hereby
state that, in the opinion of the Committee, the financial statements are properly drawn up in accordance
with Financial Reporting Standards in Malaysia and the provisions of the Constitution of the Society so as
to give a true and fair view of the financial position of the Society as at 31 December 2019 and of the
results and cash flow for the financial year then ended.
Signed on behalf of the Committee.

NORHAIZAM MOHAMMAD RACHEL YEW HOOI CHOO
PRESIDENT SECRETARY

Kuala Lumpur

1

Malaysian Society for Quality in Health | Annual Report 2019 63

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

STATUTORY DECLARATION

I, Dato’ Mohamad Farid Salim, being the Treasurer primarily responsible for the financial management of
the Persatuan Kualiti Kesihatan Malaysia (Malaysian Society For Quality In Health) (MSQH), do
solemnly and sincerely declare that the accompanying financial statements set out on pages 5 to 20 are in
my opinion correct, and I make this solemn declaration conscientiously believing the same to be true and
by virtue of the provisions of the Statutory Declarations Act, 1960.

Subscribed and solemnly declared by, the abovenamed Dato’ Mohamad Farid Salim at Kuala Lumpur in
the Federal Territory on

DATO’ MOHAMAD FARID SALIM
TREASURER

Before me,

2 64

Malaysian Society for Quality in Health | Annual Report 2019

Treasurer’s Report

INDEPENDENT AUDITORS’ REPORT
TO THE MEMBERS OF PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)
(Incorporated In Malaysia)

(Registration No: 470)

REPORT ON THE FINANCIAL STATEMENTS

We have audited the financial statements of Persatuan Kualiti Kesihatan Malaysia (Malaysia Society For
Quality In Health) (MSQH), which comprise the balance sheet as at 31 December 2019, and the income
and expenditure account and the statement of cash flow for the financial year then ended, and a summary
of significant accounting policies and other explanatory notes, as set out on pages 5 to 20.

EXECUTIVE COMMITTEE’S RESPONSIBILITY FOR THE FINANCIAL STATEMENTS

The Executive Committee of the Society are responsible for the preparation of financial statements that
give true and fair view in accordance with Financial Reporting and the rules and regulations of the
Society and Societies Act, 1966 in Malaysia and for such internal control as the executive committee
determine are necessary to enable the preparation of financial statements that are free from material
misstatements whether due to fraud or error.

AUDITORS’ RESPONSIBILITY

Our responsibility is to express an opinion on these financial statements based on our audit. We
conducted our audit in accordance with approved standards on auditing in Malaysia. Those standards
require that we comply with ethical requirements and plan and perform the audit to obtain reasonable
assurance about whether the financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in
the financial statements. The procedures selected depend on our judgment, including the assessment of
risks of material misstatement of the financial statements, whether due to fraud or error. In making those
risk assessments, we consider internal control relevant to the Society’s preparation and fair presentation
of the financial statements in order to design audit procedures that are appropriate in the circumstances,
but not for the purpose of expressing an opinion on the effectiveness of the Society’s internal control. An
audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of
accounting estimates made by the Executive Committee, as well as evaluating the overall presentation of
the financial statements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for
our audit opinion.

3

Malaysian Society for Quality in Health | Annual Report 2019 65

Treasurer’s Report

INDEPENDENT AUDITORS’ REPORT
TO THE MEMBERS OF PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)
(Incorporated In Malaysia)

(Registration No: 470)

OPINION
In our opinion, the financial statements have been properly drawn up in accordance with Financial
Reporting Standards and the rules and regulations of the Society and Societies Act, 1966 in Malaysia
so as to give a true and fair view of the financial position of the Society as of 31 December 2019 and
of its financial performance and cash flow for the financial year then ended.

REPORT ON OTHER LEGAL AND REGULATORY REQUIREMENTS
In accordance with the requirements of the rules and regulation of the Society and Societies Act, 1966
in Malaysia, we also report that, in our opinion the accounting and other records and the registers
required by the Act to be kept by the Society have been properly kept in accordance with the rules
and regulations of the Society.

OTHER MATTERS
This report is made solely to the members of the Society, as a body, in accordance with rules and
regulation of the Society and Societies Act, 1966 in Malaysia and for no other purpose. We do not
assume responsibility to any other person for the content of this report.

4 66

Malaysian Society for Quality in Health | Annual Report 2019

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

STATEMENT OF INCOME AND EXPENDITURE
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

Note 2019 2018
RM RM

Revenue 3 4,394,166 3,009,860
Operating costs
Gross profit 4 (1,270,236) (1,015,848)
Other revenue ___________________________ ___________________________
Human resources expense
Marketing, promotional and 3,123,930 1,994,012

publication expenses 5 76,425 31,474
Depreciation of equipment
Other expenses 6 (1,549,301) (1,307,412)
Operating profit
Finance income 7 (37,329) (74,422)
Finance costs
Profit before tax 11 (49,902) (46,606)
Zakat
Income tax expense 8 (702,119) (575,542)
Surplus for the financial year ___________________________ ___________________________

861,704 21,504

9 63,523 82,576

9 (950) (1,493)
___________________________ ___________________________

924,277 102,587

(2,382) -

10 (31,298) (7,310)
___________________________ ___________________________

890,597 95,277

The accompanying notes form an integral part of the financial statements 67
5

Malaysian Society for Quality in Health | Annual Report 2019

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2019

Note 2019 2018

RM RM

ASSETS 11 158,571 150,014
___________________________ ___________________________
NON-CURRENT ASSETS
Equipment 12 32,816 21,154

CURRENT ASSETS 13 114,975 110,211
Trade receivables
Other receivables 14 3,395,419 2,405,209
Fixed deposits
Income tax recoverable 1,206 -
Cash and bank balances
15 49,463 69,380
TOTAL ASSETS ___________________________ ___________________________

3,593,879 2,605,954

___________________________ ___________________________

3,752,450 2,755,968

The accompanying notes form an integral part of the financial statements
6

Malaysian Society for Quality in Health | Annual Report 2019 68

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2019 - Continued

Note 2019 2018
RM RM
16
EQUITY AND LIABILITIES 10 425,718 345,905
CURRENT LIABILITIES 17 3,727 7,310
Other payables
Income tax payable 18 ____________________________ ___________________________

NON CURRENT LIABILITIES 429,445 353,215
Deferred income
____________________________ ___________________________
TOTAL LIABILITIES
EQUITY 297,364 267,709
Reserves
____________________________ ____________________________
TOTAL EQUITY AND LIABILITIES
297,364 267,709

____________________________ ____________________________

726,809 620,924

____________________________ ____________________________

3,025,641 2,135,044

____________________________ ___________________________

3,025,641 2,135,044

____________________________ ____________________________

3,752,450 2,755,968

The accompanying notes form an integral part of the financial statements
7

Malaysian Society for Quality in Health | Annual Report 2019 69

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

STATEMENT OF CASH FLOWS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

Note 2019 2018
RM RM
OPERATING ACTIVITIES
Surplus of income over expenditure before tax 924,277 102,587

Adjustment for: 49,902 46,606
Depreciation of equipment (63,523) (82,576)
Profit earned on fixed deposits
____________________________ ____________________________
Operating cash flows before working capital changes
910,656 66,617

CHANGES IN WORKING CAPITAL: - 2,748
Decrease in inventories (11,662) 95,394
(Increase)/Decrease in trade receivables (4,764) 211,254
(Increase)/Decrease in other receivables 79,813 (991,870)
Increase/(Decrease) in other payables
____________________________ ____________________________
Cash flows generated from/(used in) operations
974,043 (615,857)

Zakat paid (2,382) -
Income tax paid (36,087) (6,198)
Deferred income realised 29,655 127,555

____________________________ ____________________________

Net cash flows generated from/(used in) operating activities 965,229 (494,500)
____________________________
____________________________
INVESTING ACTIVITIES (58,459)
Purchase of equipment 63,523 (48,436)
Profit earned on fixed deposits 82,576
____________________________
Net cash flows generated from investing activities ____________________________
5,064
Net increase/(decrease) in cash and cash equivalents 34,140
____________________________
____________________________
970,293
(460,360)
CASH AND CASH EQUIVALENTS: 2,474,589
At beginning of the financial year 2,934,949
____________________________
At end of the financial year ____________________________
19 3,444,882
2,474,589

The accompanying notes form an integral part of the financial statements
8

Malaysian Society for Quality in Health | Annual Report 2019 70

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

1. PRINCIPAL ACTIVITIES
The Society is an internationally recognised Malaysian organisation for the promotion and
improvement of quality and safety in health.
The objectives of the Society in achieving its goals are as follows:
i. Advocate and Facilitate Continuous Improvement of Quality and Safety in the
Provision of Health Services, including standards development, education, performance
assessment and accreditation.
ii. Develop and strengthen collaboration and partnership with stakeholders and
accreditation organisations.
iii. Undertake and promote research into quality and safety in healthcare.
iv. Promote best practices and dissemination of information in relation to quality and
safety in healthcare.
v. Promote best practices and dissemination of information in relation to quality and
safety in healthcare.

9 71

Registration No: 470

Malaysian Society for Quality in Health | Annual Report 2019

Treasurer’s Report

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

2. SIGNIFICANT ACCOUNTING POLICIES

(a) Basis of preparation

The financial statements of the Society have been prepared in accordance with Malaysian
Private Entities Reporting Standards (“MPERS”) and the requirements of the Societies Act,
1966 in Malaysia. The financial statements of the Society have also been prepared on a
historical basis and are presented in Ringgit Malaysia (RM).

(b) Equipment and depreciation

Equipment are stated at cost less accumulated depreciation and any accumulated impairment
losses if any.

Depreciation of equipment is provided for on a straight- line basis to write off the cost of each
asset to its residual value over the estimated useful life, at the following annual rates :

Furniture and fittings 10 %
Computers 33 %
Office equipments 7%
Renovations 10 %
Amortisation Information Systems 20 %

An item of equipment is derecognised upon disposal and the difference between the net
disposal proceeds and the net carrying amount is recognised in the income and expenditure
account.

(c) Impairment of assets

The carrying values of assets are reviewed for impairment when there is an indication that the
assets might be impaired. Impaired loss is recognised whenever the recoverable amount is less
than the carrying values of the asset. The recoverable amount is the higher of an asset’s net
realisable value and its value in use (by discounted future cash flows).

An impairment loss is charged to the income statement immediately. Any subsequent Increase
in the recoverable amount of an asset is treated as reversal of the previous impairment loss and
is recognised to the extent of the carrying amount of the asset that would have determined (net
amortization and depreciation) had no impairment loss been recognised. The reversal is
recognised in the income statement immediately.

(d) Income tax

Current tax is the expected amount of income taxes payable in respect of the taxable profit for
the current year and is measured using the tax rates at scale rates. For the Society, tax expense
is relating to finance income earned on fixed deposits placement and subscriptions from non-
members, other income are not taxable.

(e) Inventories

Inventories are measured at the lower of cost or net realisable value based on the first-in
first-out principle. Net realisable value is the estimated selling price in the ordinary course of
business, less selling expenses.

10

Malaysian Society for Quality in Health | Annual Report 2019 72

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

2. SIGNIFICANT ACCOUNTING POLICIES - Continued
(f) Provisions
Provisions are recognised when the Society has present obligations as a result of a past event,
and it is probable that out flow of resources embodying economic benefits will be required to
settle the obligations and a reliable estimate can be made of the amounts of the obligations.

(g) Revenue recognition
Revenue received for accreditation such as survey certification, seminar and workshop are
recognised as income when received.
Fees received before commencement of the above will be recognised as deferred income and is
credited to the income account in the period the above training and/or survey takes place.
Subscription fees received are fees received from new and existing members. Membership fees
are renewed annually.

(h) Employee benefits
(i) Short - term employee benefits
Salaries and bonuses are recognised as an expense in the financial year in which the
associated services are rendered by employees.
(ii) Defined contribution plan
The society make contributions to the Employees’ Provident Fund (EPF) and social
security scheme (Socso). Such contributions are recognised as expense in the income and
expenditure account as incurred.

11

Malaysian Society for Quality in Health | Annual Report 2019 73

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

2. SIGNIFICANT ACCOUNTING POLICIES - Continued

(i) Financial instruments
Financial instruments are recognised in the statement of financial position when the Society has
become party to the contractual provisions of the instrument.
Financial instruments are classified as liabilities or equity in accordance with the substance of
the contractual arrangement. Interest, gain and losses relating to financial instruments classified
as liability are reported as expense or income.
(i) Cash and cash equivalents
For the purpose of the cash flow statement, cash and cash equivalents include cash on
hand and at banks and deposits at call, which have an insignificant risk of changes in
value.
(ii) Receivables
Receivables are carried at anticipated realisable value. Bad debts are written off in the
year in which they are identified. An estimate is made for doubtful debts based on a
review of all outstanding amounts at the year end.
(iii) Payables
Payables are stated at cost which is the fair value of the consideration to be paid in the
future for services rendered.

12 74

Malaysian Society for Quality in Health | Annual Report 2019

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

3. REVENUE

2019 2018
RM RM

Subscription fees 90,085 98,225
2,602,625
Accreditation - Survey and certification 3,834,475
226,010
- Seminar and workshop - Hospital 346,456 -
-
- Seminar and workshop - Chronic Dialysis 20,800
60,000
- Seminar and workshop - Clinic 8,000 7,200

- Chronic Dialysis 72,000 15,800

- Clinic 4,800 ___________________________

- Dental workshop and survey 17,550 3,009,860
___________________________

4,394,166

4. OPERATING COSTS 2019 2018
RM RM
Accreditation - Hospital certification
Accommodation and meals 218,313 181,927
Airfare and transport 268,110 265,739
Councilors, survey and training allowances 680,255 504,532

Accreditation - Clinic certification 2,480 5,129
Seminar and workshop expenses - Hospital 69,150 29,394
Accreditation - Chronic Dialysis 27,209 22,740
Accreditation - Dental 4,719
Inventory of books written off 3,639
- 2,748

___________________________ ___________________________

1,270,236 1,015,848

13 75

Malaysian Society for Quality in Health | Annual Report 2019

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

5. OTHER REVENUE 2019 2018
RM RM
A. Conferences
QA convention 68,540 -
Less: Convention expenses (58,021) -

ISQua KL 2018 _____________________ ______________________

10,519 -
- 19,474

_____________________ ______________________

10,519 19,474

_____________________ ______________________

B. Study Group Visits 8,455 -
Less: Study Group Visits expenses (6,386) -

_____________________ ______________________

2,069 -

_____________________ ______________________

C. Admistrative revenue 12,000 12,000
51,837
Seminar: -
______________________
1ST Global Patient Safety Day Malaysia 139,650 ______________________

Less: Seminar expenses (87,813) 12,000
___________________
______________________
63,837
31,474
_____________________

Total Other Revenue 76,425

6. HUMAN RESOURCES EXPENSE 2019 2018
RM RM
Staff salaries, reward and bonuses:
Staff Salaries and bonuses 1,345,629 1,098,360
Reward ISQua conference 2019 - 38,529

Contributions to defined contribution 172,944 143,397
plan - EPF 13,142 11,506

Social security contributions - Socso 8,340 9,143
Medical expenses 9,246 6,477
Training and development
___________________________ ____________________________

1,549,301 1,307,412

14

Malaysian Society for Quality in Health | Annual Report 2019 76

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS 2018
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019 RM

7. MARKETING, PROMOTIONAL AND PUBLICATION EXPENSES

2019
RM

Advertisement and promotion 37,329 74,422

8. OTHER EXPENSES 2019 2018
RM RM
A. Administration
Accommodation and meals 15,625 7,048
AGM expenses 9,480 15,340
Development of standards 2,886
Information system development 1,230
Insurance 38,670 17,786
ISQua accreditation fees 18,396 21,399
Maintenance of office 43,605 44,563
Other administrative expenses 15,509 16,056
Stamp duty 1,200
Printing and stationeries 1,713 1,200
Rental of office premises 21,211 -
Research and development 205,056
Penalties 15,000 24,771
Subscriptions 206,958
Training and development - Consumers 4,136
Travelling 6,799 20,000
Utilities 6,234 -
14,860
B. Conference and Meeting 77,733 5,687
APHM Annual Conference 2,048
ISQua Annual Conference 1,466 15,787
MMA 65,477 85,410
BMJ conference
ISQua accreditation council meetings - 11,935
ASQua 53,148 18,869
34,789
C. Statutory Fees 16,706 3,500
Audit fees 8,277
Tax advisory fees 6,000 40,364
Statutory disbursements 25,000
Tax agent’s fees -
SST charges 300
700 6,000
420 -

___________________________ 300
600
702,119 414

15 ____________________________

575,542

Malaysian Society for Quality in Health | Annual Report 2019 77

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

9. FINANCE INCOME AND COSTS 2019 2018
RM RM
Finance income
Profit earned on fixed deposits 63,523 82,576

Finance costs (950) (1,493)
Bank charges

10. INCOME TAX EXPENSE 2019 2018
RM RM
Current income tax
Underprovision in previous financial years 3,727 7,310
27,571 -

___________________________ ____________________________

31,298 7,310

Income tax is calculated using the tax rates at scale rates on the profit earned on fixed deposits
and subscription fees from non-members.

16 78

Malaysian Society for Quality in Health | Annual Report 2019

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

11. EQUIPMENT

Balance at Additions Balance at
1-1- 2019 (Disposals) 31-12-2019

RM RM RM

Cost 304,809 3,770 308,579
Furniture and fittings 441,529 40,019 481,548
Computers 111,759 2,200 113,959
Office equipments 100,971 12,470 113,441
Renovations 211,469 211,469
Information technology systems -
________________________ ________________________
________________________
1,170,537 1,228,996
58,459
________________________ _________________________
________________________
Balance at Balance at
Charge for 31-12-2019
1-1-2019 the year
RM RM
RM
4,008 290,626
Accumulated depreciation 16,470 442,866
2,324 101,314
Furniture and fittings 286,618 7,080 70,369
20,020 165,250
Computers 426,396
________________________ ________________________
Office equipments 98,990
49,902 1,070,425
Renovations 63,289
________________________ ________________________
Information technology systems 145,230
_________________________ 2019 2018
RM RM
1,020,523
17,953 18,191
_________________________ 38,682 15,133
12,645 12,769
Net carrying amount 43,072 37,682
Furniture and fittings 46,219 66,239
Computers
Office equipments ___________________________ ___________________________
Renovations
Information technology systems 158,571 150,014

17 79

Malaysian Society for Quality in Health | Annual Report 2019

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

12. TRADE RECEIVABLES 2019 2018
Fees for Accreditation Survey and Training RM RM

32,816 21,154

____________________________ ____________________________

32,816 21,154

13. OTHER RECEIVABLES 2019 2018
RM RM
Deposits
Prepayments 78,302 78,302
Sundry receivables 12,673 19,909
24,000 12,000

____________________________ ____________________________

114,975 110,211

14. FIXED DEPOSITS 2019 2018
Deposits with a licensed bank RM RM

3,395,419 2,405,209

The maturity of the deposits is on annually and monthly basis and the weighted average effective
interest rate per annum is between 3.1% to 4.05% (2018 - 3% to 4.05%).

18 80

Malaysian Society for Quality in Health | Annual Report 2019

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

15. CASH AND BANK BALANCES 2019 2018
RM RM
Cash on hand 3,000 3,000
Cash at banks 46,463 66,380

___________________________ ____________________________

49,463 69,380

16. OTHER PAYABLES 2019 2018
RM RM
Accrued expenses
Sundry payables - PFPSM 254,908 103,136
Sundry payables - ASQUA 21,816 21,163
Accreditation expenses
3,409 834
145,585 220,772

___________________________ ___________________________

425,718 345,905

17. DEFERRED INCOME 2019 2018
RM RM
A. Accreditation - Survey and training
At 1 January 236,000 112,000
Received during the financial year 482,000 236,000

Expensed during the financial year ___________________________ ____________________________

B. Subscriptions 718,000 348,000
At 1 January (472,000) (112,000)
Received during the financial year
___________________________ ____________________________
Expensed during the financial year
246,000 236,000
As at 31 December
___________________________ ____________________________

31,709 28,154
38,937 24,963

___________________________ ____________________________

70,646 53,117
(19,282) (21,408)

___________________________ ____________________________

51,364 31,709

___________________________ ____________________________

297,364 267,709

19

Malaysian Society for Quality in Health | Annual Report 2019 81

Treasurer’s Report

Registration No: 470

PERSATUAN KUALITI KESIHATAN MALAYSIA
(MALAYSIAN SOCIETY FOR QUALITY IN HEALTH) (MSQH)

(Registered in Malaysia under the Societies Act, 1966)

NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019

18. RESERVES 2019 2018
RM RM
Accumulated funds
At 1 January 2,135,044 2,039,767
Surplus recognised in statement of 890,597 95,277

income and expenditure ___________________________ ___________________________
At 31 December
3,025,641 2,135,044

19. CASH AND CASH EQUIVALENTS

The Society’s cash management policy is to use cash and bank balances to manage cash
flows to ensure sufficient liquidity to meet the Company’s obligations. The components of cash and
cash equivalents consist of the following at the reporting date:

2019 2018
RM RM

Cash on hand and at banks 49,463 69,380
Fixed deposits with licensed bank 3,395,419 2,405,209

___________________________ ___________________________

3,444,882 2,474,589

20. COMPARATIVES

Certain comparative figures in note 17 have been reclassified to conform with the current year
presentation.

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PROPOSED AMENDMENT
OF CONSTITUTION

PROPOSED AMENDMENT OF CONSTITUTION
at the MSQH 22nd AGM
11th SEPTEMBER 2020

PRESENT PROPOSED

4.9.3 Membership Fee Exemption 4.9.3 Membership Fee Exemption

The main body of Ministry of Health Malaysia (MOH), Association of Private The main body of Ministry of Health Malaysia (MOH), Association of Private
Hospitals of Malaysia (APHM), Malaysian Medical Association (MMA) and Hospitals of Malaysia (APHM), Malaysian Medical Association (MMA), Malaysian
STANDARDS MALAYSIA shall be exempted from paying Corporate Nurses Association (MNA), Academy of Medicine of Malaysia (AMM) and
Subscription fees. STANDARDS MALAYSIA shall be exempted from paying Corporate Subscription
fees.

8.1 A Committee to be named as Office Bearers shall have interest in 8.1 A Committee to be named as Office Bearers shall have interest in quality in
quality in health and accreditation. health and accreditation.

The number of the Office Bearers shall be Fifteen (15) comprising of the The number of the Office Bearers shall be sixteen (16) comprising of the
following: following:

i) One nominated member from the Ministry of Health Malaysia to be i) One nominated member from the Ministry of Health Malaysia to be appointed
appointed as Vice President as Vice President

ii) One nominated member from the Association of Private Hospitals of ii) One nominated member from the Association of Private Hospitals of Malaysia
Malaysia to be appointed as Vice President to be appointed as Vice President

iii) One nominated member from Malaysian Medical Association to be iii) One nominated member from Malaysian Medical Association to be appointed
appointed as Vice President as Vice President

iv) One nominated member from Malaysian Nurses Association iv) One nominated member from Malaysian Nurses Association

v) Nine elected members from the Ordinary Membership: v) One nominated member from Academy of Medicine of Malaysia
a) One President
b) One Deputy President vi) Eight elected members from the Ordinary Membership:
c) One Secretary a) One President
d) One Treasurer b) One Deputy President
e) Four Ordinary Committee Members c) One Secretary
d) One Treasurer
vi) One nominated ex-officio member from Department of Standards e) Four Ordinary Committee Members
Malaysia
vii) One nominated ex officio member from Department of Standards Malaysia
vii)The Chief Executive Officer of the Society appointed by the Committee
is an exofficio member viii)The Chief Executive Officer of the Society appointed by the Committee is an
ex officio member
viii) One ex-officio member representing patient advocate selected by the
Committee ix) One ex officio member representing patient advocate selected by the
Committee

Malaysian Society for Quality in Health | Annual Report 2019 89

RESOLUTIONS

RESOLUTION 1
That the minutes of the 21st Annual General Meeting of the Society is hereby received and adopted.

RESOLUTION 2
That the Committees’ Report 1st January 2019 to 31st December 2019 of the Society is hereby received
and adopted.

RESOLUTION 3
That the Audited Accounts of the Society for the year ended 31st December 2019 is hereby received
and adopted.

RESOLUTION 4
That the revised budget for 2020 of the Society is hereby received and adopted.

RESOLUTION 5
That the proposed budget for 2021 of the Society is hereby received and adopted.

RESOLUTION 6
That Clause 4.9.3 is hereby amended and passed.

RESOLUTION 7
That Clause 8.1 is hereby amended and passed.

RESOLUTION 8
To elect one (1) President from the Ordinary Membership

RESOLUTION 9
To elect one (1) Deputy President from the Ordinary Membership

RESOLUTION 10
To elect one (1) Secretary from the Ordinary Membership

RESOLUTION 11
To elect one (1) Treasurer from the Ordinary Membership

RESOLUTION 12
To elect four (4) Ordinary Committee Members from the Ordinary Membership

RESOLUTION 13
To elect two (2) Internal Auditors from the Ordinary Membership

RESOLUTION 14
That Inpana & Associates is hereby appointed as external auditor of the Society and authorised the
Committee to fix their remuneration

Malaysian Society for Quality in Health | Annual Report 2019 90

CONSTITUTION

CONSTITUTION
PERSATUAN KUALITI KESIHATAN MALAYSIA (MALAYSIAN SOCIETY FOR QUALITY IN

HEALTH)

CLAUSE 1 NAME

1. The Association shall be known as
PERSATUAN KUALITI KESIHATAN MALAYSIA (MALAYSIAN SOCIETY FOR
QUALITY IN HEALTH)
Hereinafter referred to as "the Association".

2. Meaning of name : PERSATUAN KUALITI KESIHATAN MALAYSIA (MALAYSIAN
SOCIETY FOR QUALITY IN HEALTH)
3. Level : Lain-lain

CLAUSE 2 ADDRESS

1. The registered address is
C/O B.6-1, LEVEL 6, MENARA WISMA SEJARAH, 230 JALAN TUN RAZAK,
50400 KUALA LUMPUR
WILAYAH PERSEKUTUAN KUALA LUMPUR

or at such other place as may from time to time be decided by the Committee; and
the postal address is

C/O B.6-1, LEVEL 6, MENARA WISMA SEJARAH, 230 JALAN TUN RAZAK,
50400 KUALA LUMPUR

WILAYAH PERSEKUTUAN KUALA LUMPUR

2. The registered and postal addresses shall not be changed without the prior
approval of the Registrar of Societies.

CLAUSE 3 OBJECTIVE

A. OBJECTIVE
3A.1 Vision
The internationally recognised accreditation organisation for the promotion and
improvement of quality and safety in healthcare

1

Malaysian Society for Quality in Health | Annual Report 2019 91

CONSTITUTION

3A.2 Mission
Advocating,educating and monitoring continuous quality improvement and patient
safety in healthcare

B. VALUES
3B.1 Safety culture
Promote safe practices, facilities and environment
3B.2 Integrity
Evidenced by good governance, transparent, effective and efficient planning and
professional management
3B.3 Professionalism
Achieving excellence through evidence based decision-making, adoption of best
practices and continuous process evaluation which meets the needs of stakeholders
3B.4 Patient and people centred
Always striving to engage patients and the public to meet their quality and safety
expectations
3B.5 Teamwork
Good leasdership, nurturing of human capital, ongoing consultation and smart
partnerships with standard-setting and accreditation organisations

C. GOALS
3C.1 Advocate and facilitate continuous improvement of quality and safety in the
provision of health services, including standards development, education,
performance assessment, and accreditation
3C.2 Develop and strengthen collaboration and partnership with stakeholders and
acreditation organisations
3C.3 Undertake and promote research into quality and safety in healthcare
3C.4 Promote best practices and dissemination of information in relation to quality
and safety of healthcare
3C.5 Ensure the organisation's financial sustainability, growth and recognition

D. POWERS & RESPONSIBILITIES
The powers and responsibilities of the Society shall include the following :-
3D.1 to create , implement and execute accreditation programmes which are to be

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CONSTITUTION

recognised throughout the country ;
3D.2 to invest or handle monies of the Society not immediately required for the
purposes of the Society in a manner from time to time determined ;
3D.3 to raise or secure or borrow monies in such a manner as the Society deems fit
with power to grant mortgages charges or any security upon or charging all or any
of the property of the Society whether real (i.e. to do with land or rights/interest in
land) or personal (i.e. all other kinds of property) and to redeem or pay off existing
or future security;
3D.4 to exchange, lease, mortgage, sell, dispose of, hire or otherwise deal with all
or any part of the real and personal property purchase and to take lease or hire or
otherwise acquire and maintain any real or personal property of the Society;
3D.5 to receive funds to be utilised for activities of the Society which are specifically
organised;
3D.6 to purchase and use equipment, goods and services in the conduct of its
business;
3D.7 to hold scientific and educational meetings alone or in collaboration with other
legally constituted societies or associations whose objectives are wholly or in part
similar to those of the Society;
3D.8 to employ personnel and to provide and charge for services;
3D.9 to be involved in publication activities such as the publication of journals and
other publications related to quality in health with the prior approval of the
authorities concerned;
3D.10 to determine Membership and to do all such other matters as are incidental
and conductive to the attainment of the objectives of the Society and to be affiliated
with such legally constituted societies or similar organisation
3D.11 to collaborate with the other similar legally constituted societies in respect of
events, projects, and activities.

CLAUSE 4 MEMBERSHIP

There shall be five (5) types of membership, Ordinary, Corporate, Associate,
Honorary Life and Life Membership. Membership of the Society shall be open to
both citizens and non- citizens of Malaysia and to corporations which have been
incorporated or created both in and outside of Malaysia.
4.1 Ordinary Membership
(a) Ordinary Membership shall be available to individuals above the age of 18 years
who are interested in quality in health and are working in healthcare facilities,

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CONSTITUTION

healthcare education institutions or healthcare related services.
(b) All applicants for Ordinary Membership shall agree to abide by this Constitution.
(c) Application for Ordinary Membership shall be in writing to the Society or in any
other manner which may be determined from time to time by the Committee.
4.2 Corporate Membership
(a) Corporate Membership shall be available to any legally constituted healthcare
facility, service or society.
(b) All applicants for Corporate Membership shall agree to abide by this Constitution.
(c) All applicants for Corporate Membership shall be in writing to the Society or in
such a manner determined from time to time by the Committee
4.3 Associate Membership
Associate Membership shall be available to organisations or individuals who are not
eligible for ordinary or corporate membership or who are eligible for ordinary or
corporate membership but are non-citizens of Malaysia, organisations incorporated
outside Malaysia, or any other person interested in quality in health.
4.4 Honorary Life Membership
The Committee may appoint anyone who in their opinion merit due recognition as
Honorary Life Member. Honorary Life Member shall be exempted from paying
registration fees and annual fees.
4.5 Life Membership
The Committee may consider life membership to individual members, who have
maintained their membership for more than 3 years consecutively and opt to
become a life member by paying a one time payment of RM500-00.
4.6 Applications for Membership
All applicants for membership shall be submitted in the prescribed form and shall be
considered by the Committee and approval of membership shall be at the discretion
of the Committee.
4.7 Privileges and Rights of Members
(i) Ordinary Members:-
(a) to attend and participate in such functions, events or activities for members of
the Society as the Committee may organize for members;
(b) to receive the journal of the Society;
(c) to be nominated and elected to the Committee provided membership
subscription is not in arrears;
(d) to utilise such facilities as are made available for members of the Society to
utilise generally;
(e) to receive notice of General Meetings of the Society;
(f) to attend General Meetings of the Society and exercise one vote in respect of
any motion put to a vote at such meetings;
(ii) Corporate Members:
(a) to attend and participate in such functions events or activities for members of the

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CONSTITUTION

Society as the Committee may organise for members generally;
(b) to utilise such facilities as are made available for members of the Society to
utilise generally;
(c) to receive any publications of the Society;
(d) to receive notice of General Meetings of the Society;
(e) to attend General Meetings of the Society and exercise one vote in respect of
any motion put to a vote at such meetings;
(f) to be nominated and elected to the Committee provided membership
subscription is not in arrears;
Corporate Membership shall be allocated to the Chief Executive or equivalent of the
organisation in question. The Chief Executive, or equivalent, may nominate a
representative for the purposes of Society business; if so, he/she must inform the
Committee of the Society of the same.
(iii) Associate Members:-
(a) to attend and participate in such functions, events or activities for members of
the Society as the Committee may organise for members;
(b) to receive any publications of the Society;
(c) to receive notice of General Meetings of the Society;
(d) to utilise such facilities as are made available for members of the Society to
utilise generally;
(e) to attend General Meetings of the Society.
(iv) Honorary Life Members
(a) to attend and participate in such functions, events or activities for members of
the Society as the Committee organise for members;
(b) to receive any publications of the Society;
(c) to receive notice of General Meetings of the Society;
(d) to utilise such facilities as are made available for members of the Society to
utilise generally;
(e) to attend General Meetings of the Society and exercise one vote in respect of
any motion put to a vote at such meetings provided he/she was an Ordinary
member.
(v) Life Members
(a) to attend and participate in such functions, events or activities for members of
the Society as the Committee organise for members;
(b) to receive any publications of the Society;
(c) to be nominated and elected to the Committee;
(d) to utilise such facilities as are made available for members of the Society to
utilise generally;
(e) to receive notice of the general meetings of the Society;
(f) to attend General Meetings of the Society and exercise one vote in respect of
any motion put to a vote at such meetings
4.8 Register of Members
4.8.1 The Secretary of the Society shall establish and maintain a Register of
Members of the Society containing the name, Identity Card Number, date and place
of birth, name and address of employer and residential address of each member

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and the date on which that person or institution became a member.
4.8.2 The Register of Members shall be kept at the registered place of business of
the Society.
4.9 Annual Subscription
4.9.1 The Annual Subscription fee shall be payable to the Treasurer in advance on
or before the 1st November every year.
4.9.2 Members who allow their Annual Subscription to be owing on or after 1st
March of the current year immediately ceases to be member of the Society.
4.9.3 Membership Fee Exemption
The main body of Ministry of Health Malaysia (MOH), Association of Private
Hospitals of Malaysia (APHM), Malaysian Medical Association (MMA) and
STANDARDS MALAYSIA shall be exempted from paying Corporate Subscription
fees.
4.9.4 The Committee has the power to review the application for re-admittance and
impose penalties for the member whose Membership has ceased or terminated by
reason of unpaid arrears.
4.9.5 Notwithstanding the provisions of the Rules of this Constitution, the Annual
General Meeting or Extraordinary General Meeting shall have the power to amend
the amount of the Annual Subscription Fee or the Entrance/Registration Fees from
time to time as and when necessary on the condition that the said amendment has
been approved by the Registrar of Societies beforehand.
4.9.6 Special Fees or monetary contributions from members for an ascertained
purpose may be collected with the approval of members at a General Meeting.
4.9.7 The Membership Year shall be the financial period of one year, being the
Calendar year commencing on the first day of January.

CLAUSE 5 RESIGNATION AND TERMINATION

5.1 Cessation and Termination of Membership:
5.1.1 A member shall cease to be a member:
(a) when an Ordinary Member, Associate Member or Life Member is adjudicated
bankrupt;
(b) for either an Ordinary Member, Associate Member, Corporate Member or Life
Member upon conviction of a criminal offence which is punishable by payment of a
fine/or imprisonment;
(c) such a member is not eligible for any refund of membership fees.
5.1.2 Any Member who loses all rights and privileges of membership shall have no
right to or any claim upon the property or funds of the Society.
5.1.3 The Committee may at any time re-admit any member who has resigned or
whose membership has been terminated upon such terms as it thinks fit.
5.1.4 Any one member who fails to comply with the Rules of the Constitution or acts
in a manner which tarnishes the good name of the Society may be expelled or have

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his/her membership suspended for a period which is deemed as reasonable by the
Committee. Before the Committee expels or suspends the said member, the
member must be told of the reason for the expulsion or suspension in writing. The
said Member must be given an opportunity to give an explanation and defend
him/herself. The expulsion or suspension must be carried out unless the next
General Meeting defers or cancels the decision of the Committee.
5.2 Committee
5.2.1 If a Committee Member dies or relinquishes his/her post, the Committee shall
be empowered to appoint another member to fill the vacant post until the next
election takes place.

CLAUSE 6 SOURCE OF INCOME

6.1 Membership Fees
6.1.1 The Entrance/Registration Fees shall be as follows:-
(a) Ordinary Membership RM50.00
(b) Corporate Membership RM100.00
(c) Associate Membership
i) Ordinary Member RM50.00
ii) Corporate Member RM100.00
6.1.2 The Annual Subscription Fees shall be as follows:-
(a) Ordinary Membership RM60.00
(b) Corporate Membership RM120.00
(c) Associate Membership
i) Ordinary Member RM60.00
ii) Corporate Member RM120.00

CLAUSE 7 GENERAL MEETING

7.1 The supreme authority of the Society is vested with the management of
this Society which shall be conducted through the General Meeting of
the members. At least half (1/2) of the number of members who are
entitled to vote or two (2) times the number of the Committee Member,
whichever is lesser, must be present at the General Meeting in order to
validate the meeting being proceed with and constitution a quorum.
7.2 If the quorum is not met after half an hour from the time fixed for a
meeting, such meeting must be postponed to another date (not more than
30 days) which is to be fixed by the Committee; and if the quorum is
not met after half an hour from the time fixed for the postponed
meeting; the members present are empowered to hold the meeting but are
not empowered to amend the Rules of the Constitution nor to make
decisions affecting the whole membership.

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7.3 The Annual General Meeting for the Society shall be held as soon as
possible after the end of the financial year but not later than 30th
April on a date, time and place fixed by the Committee. The business of
the Annual General Meeting shall be as follows:
a) to receive and accept the Committee's report on the management of the
Society for the previous year;
b) to receive and accept the Treasurer's report and statement of accounts
which has been audited for the previous year;
c) to elect a Committee if election is due and appoint auditors for the
ensuing years;
d) to table and sanction the proposed estimated budget for the coming
year; and
e) any other matters which are put before the Meeting.
7.4 The Secretary shall send to each member at least twenty-one (21) days
before the Annual General Meeting an agenda including copies of minutes
and a copy of notice of the Annual General Meeting, report and audited
accounts of the Society for the previous year. Copies of such documents
shall also be made available at the registered address of the Society
for the perusal of members.
7.5 (a) A motion by any member(s) intended to be discussed and passed at
the General Meeting shall be sent in writing to the Secretary no less
than fourteen (14) days before the date of the Annual General Meeting.
7.6 An Extraordinary General Meeting for the Society shall be held if:-
(a) it is deemed necessary by the Committee; or
(b) upon the written request of not less than one-fifth (1/5) of the total
number of members entitled to vote, stating the objects and the reasons
for the Meeting. Such a request must be sent to the Secretary of the
Society.
7.7 An Extraordinary General Meeting requested by the members must be held
on a date within one (1) month of the date of receipt of the request
for such meeting and an announcement and agenda of the Extraordinary
General Meeting is to be circulated by the Secretary to all Members at
least fourteen (14) days before the date fixed for such meeting.
7.8 Clauses 7.1 and 7.2 of these Rules in respect of the quorum and the
postponement of the Annual General Meeting may be applied for
Extraordinary General Meetings on the condition that if the quorum is
not reached after thirty (30) minutes from the time fixed for the
Extraordinary General Meeting upon the request of the members, such a
meeting shall be cancelled and a similar meeting upon the request of
the members shall not take place within 6 months from such date.
7.9 The Secretary shall send to each member a copy of the draft minutes of
each Annual General Meeting and Extraordinary General Meeting as soon
as possible after the meeting.

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7.10 In the absence of the President as Chairman of General Meetings, the
Deputy President shall step in as Chairman and on top of his/her own
vote, exercise a casting vote when it comes to equality in votes at the
meetings.
7.11 All Ordinary and Life Members shall have one vote at any General
Meeting of the Society and all Corporate Members shall have one vote.
Votes are to be registered in person or by a designated proxy, in which
case, a notice of intention to vote by such designated proxy must be
communicated to the Committee no less than twenty-four (24) hours
before the date of the General Meeting.

CLAUSE 8 COMMITTEE

8.1 A Committee to be named as Office Bearers shall have interest in quality in
health and accreditation.
The number of the Office Bearers shall be Fifteen (15) comprising of the following:
i) One nominated member from the Ministry of Health Malaysia to be appointed as
Vice President
ii) One nominated member from the Association of Private Hospitals of Malaysia to
be appointed as Vice President
iii) One nominated member from Malaysian Medical Association to be appointed as
Vice President
iv) One nominated member from Malaysian Nurses Association
v) Nine elected members from the Ordinary Membership:
a) One President
b) One Deputy President
c) One Secretary
d) One Treasurer
e) Four Ordinary Committee Members
vi) One nominated ex-officio member from Department of Standards Malaysia
vii)The Chief Executive Officer of the Society appointed by the Committee is an ex-
officio member
viii) One ex-officio member representing patient advocate selected by the
Committee
8.2 The office-bearers of the Society and each officer carrying out executive duties
within the Society must be Malaysian citizens

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8.3 The names chosen to fill the above stated posts must be proposed and
seconded and the Committee elected at the Annual General meeting. The Term of
office of an office bearer shall be two (2) years. Each office bearer shall be eligible
for re-election for a maximum of three (3) consecutive terms. After the completion of
the third term, the same office bearer can be re-elected after a lapse of one (1) term.
8.4 Except for inaugural Office Bearers of the Society, the positions of Office-
bearers of the Society may only thereafter be held by Members who have been a
member of the Society for a minimum of twelve (12) months.
8.5 The function of the Committee is to organise and supervise the daily activities of
the Society and to make decisions on matters affecting it, running within the general
policy laid down by the General Meeting. The Committee cannot take action
contrary to the decisions of the General Meeting without having first consulted it and
the Committee must always comply with the decision of the General Meeting. The
Committee shall give their report in respect of the previous years activities at each
Annual General Meeting.
8.6 The Committee shall meet for a minimum of two (2) times a year. A notice for
each meeting must be given to the Members at least 7 days beforehand. The
President him or herself or not less than 4 Committee Members collectively may call
for a Committee Meeting at any time. At least half the number of the Committee
Members must be present to validate the meeting being proceed with and to reach
the quorum of the Meeting.
8.7 If an important matter arises which requires the approval of the Committee and
a Committee meeting cannot be held, the Secretary may obtain the approval of the
Committee by way of circulating letters on the condition that the following must be
satisfied before the decision of the Committee is regarded as having been accepted:
a) The problem must be clearly stated in the circular-letter which is to be circulated
to each Committee Member;
b) At least half the number of Committee Members must state their assent or
dissent to the matter being suggested or addressed; and
c) The decision must be by a majority vote. Any decision obtained by way of circular-
letter must be reported by the Secretary to the subsequent Committee Meeting and
recorded in the minutes thereof.
8.8 A Committee Member who fails to attend a Committee Meeting on three (3)
consecutive occasions without a satisfactory explanation shall be deemed to have
relinquished his or her position in the Committee.
8.9 The Committee shall give directions to the Chief Executive Officer and other
Office-Bearers to run the affairs of the Society and appoint managers and staff
deemed as important and necessary. The Committee may also suspend or dismiss
any manager or member or staff for reason negligence, dishonesty, incompetence
at work, failure to follow decisions of the Committee or any other reason which is
deemed as damaging to the interest of the Society.
8.10 Sub-Committee

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