RET0473 Employee Newsletter Feb-May 2015_S4

CONTACT PAYROLL
INFORMATION
Marylyn Noel - Senior Payroll Officer
HR Tel: (02) 9794 1210
Email: [email protected]
Natalie Kotela - HR Manager
Mobile: 0414 181 044 STORE SUPPORT
Email: [email protected]
Erika Geffroy - HR Advisor Steve Spicer - Inventory & System
Mobile: 0477 762 650 Administrator
Email: [email protected] Tel: (02) 9794 1222
Kylie Gates – Talent Attraction Specialist Email: [email protected]
Mobile: 0477 388 033 Brent Rogers – Stores Support Coordinator
Email: [email protected] Tel: (02) 9794 1564
Email: [email protected]
EH&S Sharon Whitton – Stores Support Officer
Administrator
Michael Humphrey - EH&S Distribution Tel: (02) 9794 1323
Manager - Field Sales & Store Staff Email: [email protected]
Mobile: 0459 836 367
Email: [email protected]
Tim Burton
EHS Manager – Villawood
Tel: (02) 9794 1357
Email: [email protected]

13 16 86

www.ppg.com

9 Birmingham Ave, Villawood NSW 2163

PPG EMPLOYEE
NEWSLETTER

ARCHITECTURAL COATINGS ANZ
December 2014 - May 2015

Edition 6

PPG EMPLOYEE NEWSLETTER

GENERAL MANAGER MESSAGE 01

Dear Architectural Team,

I hope each of you enjoyed happy and safe • Safety: Developing a Safety 365 culture
holidays and are energized to meet the throughout every part of our business that
opportunities in 2015. Before discussing this year, I engages every employee will ensuring we
want to thank each of you for doing your part to reduce hazards and prevent all injuries
deliver a successful result in 2014. We continued
to improve our profitability and grew our sales These are BIG goals but we will achieve them
by 4.9% for the full year. I would like to provide through sticking to our Vision and improving our
special recognition to our company stores team operating discipline. Let’s work together to make
that delivered 10.7% sales growth. This is a result 2015 another successful year!
that required the work of many people in the
business and you should all be proud of it. To be Sincerely,
fair and balanced, we must also note that our
EHS performance needs improvement and that
we lost volume market share for the first time
since 2010. We can improve these areas through
improving our customer focus and taking personal
responsibility for the safety of ourselves and our
co-workers.

In 2015, we have BIG goals and I challenge each BRIAN ROBERSON
of you to do your part in achieving them because GENERAL MANAGER
they can only be achieved by working together. PPG INDUSTRIES

• Growth: Achieving 5.7% revenue growth will
require each of us to remain 100% focused on
servicing the customer to ensure we retain
existing customers and win new ones

• Cost: We must dedicate ourselves to a relentless
pursuit of continuous improvement in all areas
of our business to eliminate waste and improve
productivity

• Brands: We will build stronger brands through
better marketing campaigns and each
employee representing the values of our
company in everything we do

12MILESTONES Years MEET
Name Function
MICHAEL SIMPSON
Leigh Kelly Operations 25
TERRITORY MANAGER
David Williamson Trade Sales 25
Q. What were you doing before PPG?
Muu Dang Operations 20 A. Before PPG I was a Dept. Manager

Janina Bocian Operations 20 at Bunnings Warehouse, 20 years in the
hardware industry.
John Laing Operations 20
Q. What does your “day to day” job involve?
Matt Gray Trade Sales 20 A. My job involves dealing with both

Bruce Thompson Retail Sales 20 corporate and independent accounts in
the architectural retail sector under the
Mark Aspeculo Stores 20 sub brands of Taubmans and White Knight
paints. I’m directly involved with
Wimal Amaratunga Technical 20 influencing of sales at store levels
encompassing standards, brand
Darren Hynes Operations 15 recognition, new product roll out,
product training, customer satisfaction
Robert Norton Operations 15 and innovation.

Christopher Miles Retail Sales 15 Q. What do you enjoy about working at PPG?
A. I love working for PPG because they are
Ian Johnson Stores 15
not only the market leaders but are a fun,
Scott Stanford Operations 15 dynamic and progressive company. They
are first to market with exciting technology
Joshua Gallagher Operations 10 and the recognition programme
encourages you to be engaged with an
Craig Johnston Operations 10 emotional buy in to your job role.

Chris Noel Operations 10 Q. What do you enjoy doing outside of work?
A. I’m a musician outside of work and I find
Marc Raison Operations 10
myself applying many of my PPG skills
Jon Matthews Trade Sales 10 effectively in my personal life.

Craig Counsel Stores 10

Phil Drummond Retail Sales 5

Nick Lattin Retail Sales 5

Brent Rogers Stores Support 5

Scott Smith Trade Sales 5

Anthony Langham Stores 5

Jeffrey Ho Operations 5

Andrew Milligan Retail Sales 5

Ahmad Afifi Stores 5

Justin Penneyston Trade Sales 5

David Bunt Trade Sales 5

Renee Gordon Retail Sales 5

Alan Tomkins Trade Sales 5

Daniel Hartland Stores 5

Hare Singh Stores 5

20+ years Milestones Lunch

Jon Matthews - Sponsor Bipin Chavda, 20 years
Ellen Adams, 20 years Dianne Scott, 25 years
Sam Magro, 25 years Nina Bocian, 20 years
Khuong Hau, 20 years Barry Carling, 25 years
Muu Dang, 20 years

Photo from the 20+ Years of service Miletone Lunch

PPG EMPLOYEE NEWSLETTER

PERFORMANCE Introducing a new

11RECOGNITION Talent Referral
Program
PPG ANZ PERFORMANCE RECOGNITION PROGRAM
Our new talent referral program rewards employees who refer quality applicants
The PPG Performance Recognition Program for employment vacancies. Once a successful candidate is employed with PPG
is an all-employee reward and recognition
program designed to make it easy for managers It’s not just about doing your job, it’s about goingfor 6 months, the employee who referred and recommended that candidate will
and employees to recognize colleagues, in a receive an allocation of Stars through our online Recognition Program.
meaningful and fun way, for the efforts that
help make PPG a great company. The PPG abovLoeginatonyodur abcceouyntoatnpdpg.wthereecocgnaizell.coomf tdo lueatrnym–orethat is
Performance Recognition Program is intended whaatbowutitlhlisgneewtpryogoraum! recognised and nominated for
to be used with frequency and consistency at all recognition.
levels of the organization and across geographies.
This program has been established to recognize Your login ID is your PPG ID number or email
behaviours that align with the PPG Success Factors address. There is a generic password that
& Behaviours and exemplify the PPG values and everyone will use to login for the first time. After
brand - Focus On Results, Promote Teamwork, that you can change your password and set up
Understand Customer and Market Perspective, a security question just in case you forget your
Build Trust and Respect, Drive Change, and password.

There are 6 different levels of recognition and the Once you are logged in your can check your own
higher the level of recognition the more stars you stars balance, you can nominate someone for
will receive. Some of these you can nominate a recognition and you can browse the gallery. You
colleague for and there are some higher level do not need to have an email address to use this
awards that a manager can nominate people site. You can login at home or at work from the
for. Any award with a star value needs manager Kiosk computers.
approval.

When you get stars, you can choose to use them
immediately or you can store them until you
have enough stars to redeem an item of higher
value. There are hundreds of items to choose
from – movie or Coles vouchers to electronics to
kitchenware. The list is long.

More detail of the PPG ANZ Performance
Recognition Program can be located on the
ANZ HR Sharepoint.

EHS 02 03NZ RETAIL SALES

WHAT IS SAFETY 365? 2014 WAS A FANTASTIC YEAR FOR PPG
ARCHITECTURAL - NEW ZEALAND.
• PPG’s global employee safety awareness Our small team stayed focused and worked
and communications initiative that empowers diligently to exceed our budget by over 5%. Given
employees to speak up or take action that the budget was almost a 20% increase on the
regarding safety previous year, this was no mean feat. Sales both
into and out of our customer network hit record
• A mindset that we all have a responsibility to levels. By the end of 2015 sales are expected to
help each other to be safe, every hour of be triple what they were in 2012.
every day
Training was a particular focus for the team in
• A step toward achieving and maintaining a 2014. Over 200 Bunnings Team members were
culture where safety is valued – at work and trained in off-site 1 day courses. This coupled with
at home a strong showing at Bunnings Expo and the road
shows that were held, helped PPG Architectural
• A complement to the PPG EHS Management New Zealand grow its market share to 28.5%, up
System by more than 3% from the start of the year and
more than 7% growth in the important exterior
paint sector.

Our team of Territory Managers have consistently
and successfully utilized information from PPG
Architectural Australia to make fact based
presentations to key Bunnings people that have
resulted in; store relays, better shelf placement,
better and more off site selling sites, and an
overall cultural shift in the store with respect
to PPG.

Whilst still rather small compared to other players
in the market our brand awareness continues to
grow, due primarily to well executed media plans.
NZ always experiences challenges in getting
stock to market, however a big thank you must
go to the product and marketing team, as well as
supply chain; who always assist us in delivering the
product to our customers.

2015 will be an exciting year with the introduction
of a number of new products including never
before seen products such as Renew It. Plans to
further develop relationships with trade painting
community and a number of new store openings
will help make 2015 another successful year.

PPG EMPLOYEE NEWSLETTER

WHITE KNIGHT, 05CONCUR UPDATE

04RENEW IT From 1st February you will notice a new
look and feel to the Concur Expense
We are pleased to recognise a new category Claim website.
in a timber and concrete “resurfacing” product
introduced to the Australian market. Available The basic functionality of the site remains the
in Bunnings, Mitre 10 and other paint stores, same, however change will improve navigation
“Renew It!” is a rescue product for tired old timber and provide some additional information to the
decks and concrete surfaces. Leveraging Global end user.
technology, our technical team modified the
formula for our local conditions and preferences
paving the way for a smooth textured resurfacing
finish to apply onto timber and concrete.
There are deck lovers and then there are deck
neglectors! Renew It! caters for those of the
deck neglectors as it is a resurfacer and
restoration product.

Some of the features and benefits of Renew It! are: • Introduction to a Quick Task Bar
• The ultimate remedy for worn or weathered • Introduction of My Tasks
• Returning to HOME feature
wood and concrete surfaces • Expense page has been fully redesigned
• 100% acrylic coating that provides outstanding • New Approvals page
• New Menus
elasticity, Fill cracks and locks down splinters • Profile, Sign out, Delegate, Proxy have
• Provides a finely textured, slip resistant finish that
been moved
is barefoot friendly • Attendee Tables has been rearranged
• Provides waterproof protection
• Tintable to a range of colours
• Suitable for decks, patios and paths

For further information, please view the Concur
Enhanced UI – Transition Highlights document
on Sharepoint.

The next stage in this category may include
different surface finishes positioned at mid tier
or ultra premium level and additional bases to
encompass more of a selection in tintable colours.
This is a new category that has been highly
successful in global markets and we expect the
same reception in Australia.

10OPERATIONS Safety, site presentation, customer service, quality
(RFT and SSPL), machine reliability and line fill
My, how time passes. I have now been with rates are just a few areas we can improve. Then
PPG for 3 months, my time has flown by. there is the comprehensive ACT program to aid
productivity and quality efficiencies – to support
I now understand our agenda to reduce our conversion cost
and deliver long term sustained success for the
many of our plant business and employees of the Villawood site.

and process We have much to do… I believe we can do it.

paint making - Steven Blake

fundamentals.

I have met

many willing

and committed

employees with a

genuine desire to

promote positive

change to our

plant. It is pleasing Steven Blake
to hear so many

operators talk about their experiences – the days

all went well, “we exceeded target “ 48000 litres

on TFL or completed MBM and Specialty batches

for the week. We have also had consecutive

weeks without failed product.

Being the “new kid on the block” – I am also
about listening to the teams, understanding their
frustrations, encouraging suggestions on how
we improve our ourselves and approach to our
daily routines. I am about facilitating programs
to challenge and deliver sustainable solutions
to our improvement programs. I advocate
cross functional support for engineering,
safety, production, supply chain, quality and
technical teams – to take an active interest in
broader site issues – to support our peers, to
work collaboratively, to support our business
improvement agenda.

I hold passionate views on structure,
manufacturing discipline, procedural compliance
and consistent predictable results. To minimise
waste – materials, time and cost. We need to
support our employees with the tools, training and
materials to achieve their best. To set expectations
and assist to the best of our ability to succeed.

PPG EMPLOYEE NEWSLETTER

08TRADE - MARKETING 09TRADE - SALES

The V8 Supercars is Australia’s premiere motorsport Trade finished 2014 with sales and profit above
category and one of the most exciting sporting the previous year. Thank you to everyone who
championships in the world. The legendary contributed to the result.
Supercheap Auto Bathurst 1000 is the pinnacle V8
Supercars event and sees thousands of race fans Some of the highlights in 2014 included:
making their way to Mount Panorama each year,
with millions tuning in from home. • 99 New Home Builder Agreements renewed

In late 2014 Taubmans entered into deal with the • 33 New Home Builder Agreements won
Brad Jones Racing team to sponsor Jason Bright’s
BOC Holden. Our Taubmans brand received some • A key supply agreement with Melbourne Inner
great on-air TV time across the 3 day event. The City Management, which control over 80
logo featured prominently on the dashboard as buildings in the CBD
Jason Bright completed a hot lap in the Top10
shoot out, with over 1.2 million TV viewers tuning in • Conversion of a large Valspar Trade Dealer in
to watch the nail biting ride. Great coverage was Canberra to Taubmans
also achieved on race day Sunday with 2.1million
TV viewers kept on the edge of their seats for an • 10% sales growth in our Company Owned Stores
action packed race. However the weekend was
an opportunity lost for Team BOC. With Jason just • Over 40 new product ranging opportunities into
outside the top 10, disaster struck, with his own the Independent Paint Specialist stores
team mate Dale Wood spearing into the back of
a slowing umber 8, who had just caught the tail • Dennis Cadorin our NSW Residential Manager
end of the pack behind the safety car at the top won the Asia Pacific Rainmaker Award. This award
of the mountain. The rear end was significantly recognises outstanding achievement & significant
damaged… with the Taubmans logo one of the contribution to our business.
few items still intact.
On the down side we did not have a good
year on EH&S with Trade reporting more Vehicle
Infringements & “at fault” accidents than the prior
year. This was a disappointing result and we will be
working towards much improvement this year.
Looking forward in 2015 our business should benefit
from some strong growth in construction of both
homes & commercial buildings. Low interest rates is
helping this and our team is well positioned to make
the most of our opportunities.

Chaz Mostert won the race in dramatic
circumstances, passing Jamie Whincup - who
started to run out of fuel - on the very last lap. It
will be a weekend long remembered by many,
including the Taubmans painters in the thick of it
on the mountain.

AUS RETAIL SALES • We also had improved presence with our
Paint Academy – where we launched a new
06It was a big year for PPG Architectural Retail brand identity. Bunnings provided additional
accreditation for a new Paving module,
sales team in 2014. now providing PPG with 4 accredited courses
– Taubmans Interior & Exterior, White Knight
The sales team experienced a challenging year Specialty, Colour Trends, Paving. We trained
linked with strong competition from competitors over 800 Bunnings Team Members in 2014,
and very challenging market conditions. which was 25% more than prior year.

A few highlights for the Retail Sales team: PPG wins Best Large Exhibitor of the Year 2015 at Mitre 10 Expo
• In the last 12 months we have launched Photo of the PPG team plus Mark Laidlaw (CEO), Tony Matteo (Business
Unit Manager), Jacki Kersting (Business Unit Manager) from Mitre 10
300+ new or refreshed SKU’s linked with our
strategic objective of operating under the The entire business worked feverishly in 2014 to
one Taubmans Master Brand and ensuring our bring together product launches, media, POS,
customers have the Best Brand/Feature/Price production of product and supply chain for
in the market. This is almost 90% more than delivering product to our customers!! It was a
the year prior. fantastic year, where many departments played
a key role in delivering our many wonderful
• We have brought new technology to the achievements. Thank you for all your efforts and
market - Alkyd enamel, Anti-dust ceiling, contributions.
DuraTough Paving, Renew It wood and
concrete resurfacer 2015 looks to be our biggest year yet!

• 27 new store openings in the Corporate
channel

• We refitted and updated on almost the
same number

• We re-launched EasyCoat – our largest
sub-brand. Our field team did an
extraordinary job executing over 250 relays
in over 6 weeks – with no injuries. Everyone
on the team contributed to the project that
started with challenges and experienced
many changes during execution

• We had greater involvement in 2014 with
customer and consumer trade events –
Mitre 10 Expo, Bunnings Paint Roadshow,
Bunnings Expo, Herald Sun Home Show
Melbourne

PPG EMPLOYEE NEWSLETTER

07RETAIL - MARKETING Let’s Go Paint:
SCeHlAliRnLgIE HALoBuONsEe AustraliAaN:DREW WINTER SHAYNNA BLAZE 2015 marks a step change in our approach to

branding and advertising. Moving forward we’re

going to be all about painting, not just paint.

The real physical act of painting in all its messy,

colourful, goopy, wonderful, squishy glory. We

of want to give people permission to unleash their
tee. inner painter. To make their little part of the

world a better place. And we’re going to inspire,

& motivate and congratulate them every step of
s of the way. So let’s have fun. Let’s add a splash of

colour. Let’s try something new. Let’s Go Paint.

d

with The campaign will kick off on 4th February with

For the SIXTH year in a row, Taubmans is partnering a brand new Masterbrand TV commercial, and

vides with the Lifestyle channels most popular home will be supported by a range of other media and
ming activations throughout Easter and Spring 2014.
s with renovation TV show Selling Houses Australia for

their seventh and BIGGEST season yet!

Selling Houses Australia is an award-winning
program which delves into the real issues faced

colour

by property owners and provides current and

ptrarancstfiocraml iandgTvHtihEcYee’LirLfohDorOemWvHeeAsTryEthVdEaaRtyITnAToAu-KosEtnSra.eliwanasnts to

BbRuAyN,DinNEtoW SsEaAlSeOaNble properties with spectacular
lWrifeesetsydule.8clto.3ms0.asAPuEoM/DsTeSlilisntagahrotsuspFeseebrf4ect fit for Taubmans.

on theThLeifeLisfetystlyeleCchhaannnneell rferaocmhe4stohvFeer 2b.42m01ill5ion

Australians each week which (WHEREBY) 50% of
Lifestyle channel viewers are aged between 25-
54. Across 2014, Selling Houses Australia reached
more viewers than any other program on the
channel reaching a total of 3,588,954.

Host and property expert Andrew Winter will again
be joined by landscape designer, Charlie Albone,
and interior designer and Taubmans Brand
Ambassador Shaynna Blaze. Together the team
will delve into the real issues faced by property
owners today and provide current and practical
advice for Australians navigating their way
through the real estate market. The team really
have their work cut out for them in this series,
with 13 episodes.



PPG EMPLOYEE NEWSLETTER