NOOR AINI MOSQUE, PASIR HOR

PRINCIPLES OF PUBLIC SECTOR QUALITY MANAGEMENT
( PAD 253 )

A PROPOSAL ON THE EKSA ADMINISTRATION OF A PUBLIC
FACILITY

NOOR AINI MOSQUE, PASIR HOR

ADDRESS OF MOSQUE : MUKIM PASIR HOR, CITY DISTRICT, 15100
KOTA BHARU, KELANTAN.

PREPARED TO : DR RAIHANA ASMAR BINTI MOHD NOOR
SUBMISSION DATE : 10 JUNE 2021

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TEAM MEMBERS :

NAME : NABIL MUFTIN BIN ABDUL AZIZ
MATRIC NUMBER : 2019454496
AM110 4B

NAME : NUR AIDA NATASYA BINTI RAMLI
MATRIC NUMBER : 2019653638
AM110 4B

NAME : NUR FARAH HUSNA BINTI RAMLI
MATRIC NUMBER : 2019409582
AM110 4B

NAME : NURUL KHAIRUNNISA BINTI YUSRI
MATRIC NUMBER : 2019232038
AM110 4B

NAME : QAIDAH MUSTAQIMAH NAJIHAH BINTI ISHAK
MATRIC NUMBER : 2019695778
AM110 4B

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AKNOWLEDGEMENT
We want thankful to God because give us good healthy and can be complete our

assignment. Other than that, we also want to say thank you to Dr. Raihana that our
PAD 253 lecturer because guide us, give support and also help us to complete our
assignment. We are really appreciate that. Therefore, we are grateful because can
do and complete this report. This assignment also cannot be completed without the
effort and co - operation from our group members, there are Nabil, Aida, Farah,
Khairunnisa and Qaidah. Last but not least, we would like to express our gratitude to
our friends and respondents for the support and willingness to spend time some
times with us to fill in the questionnaires.

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ABSTRACT
According this report, it is about the definition of EKSA that can be define EKSA

is meant to enhance the existing Public Sector 5S which are Seiri (Sort), Seiton (Set),
Seiso (Shine), Seikutsu (Standardize) and Sitsuke (Sustain). Other than that, our
group members able to know the objective of EKSA that to enhance existing public
sector 5S Practice with an emphasis on creating a conducive working environment.
Other than that, this assignment also made our groups to know about the overview of
the mosque that we need to go at there to make a research. Next, we also able
identify what the issues that be faced by the mosque that be elected and provide the
recommendation that can be taken by this mosque. The mosque that elected by our
groups is Noor Aini Mosque, Pasir Hor.

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TABLE OF CONTENTS
1. INTRODUCTION TO EKSA...................................................................................6

1.1 Definition of EKSA............................................................................................6
1.2 Objective of EKSA............................................................................................7
2. OVERVIEW OF THE MOSQUE.............................................................................8
2.1 Background of the Mosque...............................................................................8
2.2 Management Structure.....................................................................................9
2.3 Services and Activities....................................................................................14
3. PROPOSITION FOR EKSA ADMINISTRATION..................................................16
3.1 Committee structure.........................................................................................16
3.2 Identification of Zones......................................................................................18
3.3 Documentation of issues and recommendation of rectifications......................22
4. CONCLUSION AND LEARNING REFLECTIONS................................................29
4.1 Conclusion........................................................................................................29
4.2 Learning Reflections ........................................................................................30
5. REFERENCES.......................................................................................................31

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1. INTRODUCTION TO EKSA
1.1 DEFINITION OF EKSA
The Public Sector Conducive Ecosystem (EKSA) was launched in January 2014

as a re-branding project of the Public Sector 5S in response to the need to highlight a
quality and conducive workplace in order to be more important to Malaysian
government departments or agencies. EKSA is meant to enhance the existing Public
Sector 5S which are Seiri (Sort), Seiton (Set), Seiso (Shine), Seikutsu (Standardize)
and Sitsuke (Sustain). 5S is the most effective technique for creating a culture of
continuous improvement known as “Kaizen” in Japanese. Kaizen is a way of repairs
done bit by bit but steadily, especially in human-oriented activities and processes. To
make it work, participation and commitment is needed from all levels of the
organization. Practice with an emphasis on creating a conducive working
environment. MAMPU has undertaken the initiative to enhance the existing Public
Sector 5S Practice in a rebranding exercise which introduced the Public Sector
Conducive Ecosystem or better known as EKSA. This move is in line with efforts to
strengthen the organisational culture of high performance and innovation among
public sector agencies by providing a conducive environment, work culture and
positive values for public servants.

i. SORT : is the segregation and disposal of goods which is not needed in the
workplace.

ii. SET : equipment in an orderly, neat, effective, safe and easily accessible.
iii. SHINE : to ensure workplace space or equipment clean of dust or dust that

can affect equipment function, product quality and health.
iv. STANDARDIZE : the same, the same shape and the same color either on its

features, layout or rules.
v. SUSTAIN : strive to adopt 4 5S practices namely side, stack, sweep and

uniform in addition to execute continuous improvement in their respective
departments or agencies.

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1.2 OBJECTIVE OF EKSA
1. Enhance corporate image.
Corporate image reflects the identity or perception of a customer’s stake in the
environment, actions and achievements of an organization. Work values, etiquette
and norms are essential among employees especially to create a positive corporate
culture. Apart from this, EKSA also emphasizes on the safety aspects of the work
environment among the Public Servant.
2. Creativity and innovation.
In order to improve productivity in the workplace, EKSA encourage
department/agency staff cultivating elements of creativity and innovation while
performing a task and their respective responsibilities. The public sector environment
often changes accordingly the passage of time demands the creation of an
organizational culture dynamics based on creativity and innovation. Citizens of a
department or agency encouraged to always think out of the box to produce an
environment conducive and safe work.
3. Lead the latest initiatives in creating a conducive green environment.
Emphasis is also given on aspects of Green Practices in mosques by implementing
programs and activities such as recycling and improving energy efficiency towards
saving resources. It is hoped that Green Practice activities can be applied to all
mosque staff or mosque users to use resources optimally.
4. Conducive Environment.
A conducive environment is important in strengthening the culture of high -performing
and innovative organizations among mosque employees. EKSA's practice
encourages emphasis on a customer -friendly service delivery system and provides
comfort when using the mosque facilities provided. For customers with disabilities
(OKU), appropriate facilities should be provided for their convenience use the
existing facilities.
5. Ensure the elements meet the needs of diversity.
Introduce a new evaluation and auditing model that includes generic criteria and
specific criteria by considering the diversity of government department/agency
premises according to the type of services provided. The approach that was
practiced previously, namely one size fits all, was found to lack the needs of various
government departments/ agencies at present.

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2. OVERVIEW OF THE MOSQUE
2.1 BACKGROUND OF THE MOSQUE
The mosque we chose for this assignment is Noor Aini Mosque and also known

as a Cahaya Mataku Mosque. This mosque is named Noor Aini after Tengku Ahmad
Rithauddeen's wife. Tengku Ahmad Rithauddeen was a Member of Parliament for
Kota Bharu for five terms and he is also one of Kelantan's royal relatives. This
mosque development was fully funded by Tengku Ahmad Rithauddeen itself which
cost RM2 millions. Noor Aini mosque is located at the Pasir Hor, Kubang Kerian. It
takes about 10-15 minutes from Kota Bharu town centre but the location of the
mosque is quite hidden in the neighbourhood of Pasir Hor. It is because the location
is protected from the hustle and bustle of the city cause many people, especially
people who live outside of Pasir Hor and Kelantan do not familiar or recognize this
mosque. It can be said that individuals born in Pasir Hor, Kelantan are only familiar
with this mosque. Although this mosque is not well-received or known by outsiders
due to its non-strategic position, it has always been a mosque in the hearts of the
villagers. This means that all activities organized by the mosque like congregational
prayer or Friday prayers for men are always lively and welcomed by the villagers
around the area.

The opening ceremony of Noor Aini mosque was officiated by Menteri Besar
of Kelantan, Dato' Bentara Setia and Dato Haji Nik Abdul Aziz Nik Mat on Saturday,
24th October 2009, the same date the mosque was opened to the public. Just like
other mosques, Noor Aini mosque also has its own vision, mission and charter as the
mobilizer of a mosque organization. One of the visions of Noor Aini mosque is to be
the best center of worship in the state of Kelantan by producing a knowledgeable,
faithful and predictive society. The mission is to make Noor Aini mosque a center for
Islamic revival through Ibadah, Da’wah, development of knowledge, socio-economy
and heritage of Islamic architecture. So, to achieve that vision and mission, Noor Aini
mosque has its own charter. There are 5 charters that must be complied with by all
the congregation of Noor Aini mosque. First charter is promise to perform
congregational prayer 5 times, Friday prayer and Eid prayer on time. Second charter
is will enjoy the mosque by holding knowledge and skills improvement programs at
the levels of children, adolescents and adults professionally. Third charter is will
ensure the mosque is a comfortable center of worship with cleanliness, safety and
harmony of the congregation. Fourth charter is ready to carry out activities to
encourage Noor Aini mosque and cemeteries in Mukim Pasir Hor. The last charter
are ready to collaborate with various parties to implement programs and activities for
the benefit of the local community.

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Not only that, as we know, each mosque has its own unique architecture, as
well as Noor Aini mosque. For those who stop by or just through to Pasir Hor area,
the view is sure to be directed towards Noor Aini mosque because of the beautiful
management structure itself. First of all, the uniqueness of the architecture of Noor
Aini mosque is made with wood carvings in every corner of the mosque as on the
walls there is wood carved with the verses of the Quran and on the basis of the
mirror behind it adds to the uniqueness of this mosque and the carvings are
engraved by carvings from Bali, Indonesia. Noor Aini Mosque Committee Chairman
said, only the basic structures for the mosque such as pillars, floors, fences, toilets
and offices use cement or concrete. Even though it was engraved by the engraving
from Bali, Indonesia, the engraving applied still uses the characteristics of traditional
Kelantan carving. This uniqueness makes Noor Aini mosque one of the most
beautiful mosques in Kelantan. This beautifully etched mosque is the idea of Tengku
Noor Aini itself. Because of her love of the arts then she wants to form a mosque that
is based on a traditional Malay architecture and combined by the elements of Islamic
therein.

The truth is that mosques made of wood cost much higher than mosques that
are made of concrete. This is because it takes into account the use of wood and the
method of carving or completely pure technology of Indonesian carpentry. Not only
that, it also takes a long time to finish compared to normal mosques. It took a long
time to complete the construction of the mosque because it had to be done carefully,
especially the interior decoration which involved carvings made by Indonesian. This
makes the carved architecture of the Noor Aini mosque and carpentry a landmark for
the state of Kelantan which for so long seems to have been forgotten by the
authorities or planners whenever a mosque is to be built.

Furthermore, Noor Aini developed with a site of 0.2 hectares with the
existence of facilities such as mosque offices, toilets for men and women, stores,
spacious parking lot and special parking lot for people with disabilities (OKU). With
the convenience of these facilities, it can provide comfort to the village community
who come to the mosque. To the left of the mosque, there are different buildings that
serve as the office of Noor Aini mosque. If the community has mosque related
matters, they can go directly to the mosque office. For example, matters involving
meetings, zakat or any other. From the outside we can also see that the Noor Aini
mosque is also made with a two-story overlapping roof to facilitate the flow of
rainwater so that it does not easily rot the wooden wall structure. Therefore, there are
also windows and doors specially carved by sculptors from Bali, Indonesia to sue and

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provide comfort to the congregation of the mosque as the Noor Aini mosque is
among the mosques that do not have air conditioning. If seen from inside the mosque,
it is decorated with a large crystal chandelier that can provide more space and
atmosphere inside the mosque, especially at night. Although the Noor Aini mosque
does not have air conditioning like most other mosques, it is equipped with a
powerful hanging fan. So the congregation will not feel hot during prayers.

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2.2 MANAGEMENT STRUCTURE
Besides, to ensure the smooth operation of Noor Aini mosque, it must need a

group or organization that can lead it. So that Noor Aini mosque chart is divided
into two charts, namely the Organization Chart of Mosque Officers and the
Organization Chart of the Mosque Committee.

CHART 1
According to the Noor Aini Organization Chart of Mosque Officers given, is
headed by Haji Razali bin Jusoh as an Imam one (Imam Tua). His main responsibility
is to be the Head of the Dakwah & Enlightenment Bureau. He also responsible in
leading the obligatory prayers and any other congregational prayers at Noor Aini
mosque, reciting Friday sermons, Eid sermons and other sermons related to or
leading the matter of fardhu kifayah on the corpses of Muslims who died in the parish
of the mosque until perfect buried.
Not only that, he was assisted by Amir Syawal bin Abdullah as a second
Imam (Imam Muda) in helping to coordinate and engage in the program of study
Islam and worship activities at Noor Aini mosque. Moreover, below them is the Bilal
held by Muhammad Ali bin Saad. He is responsible in chanting azan and Iqamah for
every obligatory prayer, managing and operating loudspeakers, reciting Salawat and

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giving advice before the Khatib ascends the pulpit on Friday prayers and is
responsible for assisting the duties of Imam One and Two. Last but not least, there is
Siak that lead by Haji Muhammad bin Haji Raub. He will be assisted by Siak’s
assistant, Daud bin Musa. They are both responsible for maintaining the cleanliness
of the entire Noor Aini mosque, ensuring that the doors of the mosque are opened
and closed on a daily basis and reporting any untoward incidents that occur in the
mosque.

CHART 2
While for Noor Aini Organization Chart of the Mosque Committee is headed
by Haji Muhammad Ismail bin Salleh, the Chairman of Noor Aini mosque. The
chairman of the mosque was responsible to conduct meetings, ensuring all mosques'
work went perfectly and peacefully. Under the chairman, they have a Deputy
Chairman which is Jusoh Bin Muda. He is responsible for assisting the Chairman.

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While Abdul Rahman bin Muhammad, as a secretary of Noor Aini mosque
responsible to make a Special Meeting of Parish Committee, Annual General
Meeting or General Meeting of the Noor Aini mosque or any other meetings directed
by the Council or department. He also should prepare an annual report on activities
at Noor Aini mosque to be presented at the annual general meeting. He will be
assisted by deputy secretary, Sulaiman bin Sulong in handling all correspondence,
keeping documents and records of Parish Committee and Noor Aini Mosque Officers
and assisting the Secretary in the affairs of the Committee if the secretary is absent.

Next, Ngah bin Mahmud is responsible as treasurer of Noor Aini mosque in
preparing and updating valid accounts related to Noor Aini mosque finance in the
financial account book. He is responsible for controlling, supervising and receiving
khairat collection and Noor Aini mosque fund donations. In the organization chart of
Noor Aini mosque is also divided into four bureaus. The first bureau is the education
and da'wah bureau, headed by Musa bin Nordin and assisted by Ahmad Jamal bin
Abdullah. He and Jamal are responsible to hold public talks, lectures, forums and
establish learning classes for children such as fardhu ain classes, hajj and umrah
courses, mukaddam classes, al-Quran classes, al-Quran and additional classes,
slaughter courses and others. Second bureau is the cleanliness and cheerfulness
bureau. This bureau is headed by Rahmat bin Muhammad. He will be assisted by
Iskandar bin Hussin. They are responsible for cleanliness and cheerfulness
programmes of Noor Aini mosque such as gotong royong involving parish members
and NGOs. Not only that, they also need to provide facilities outside the Noor Aini
mosque such as shoe racks, luggage storage, and proper motor parking.

Under this bureau there is also a vetting expert which is Rosman bin Andak.
He will observe and ensure all the cleanliness and cheerful work of the Noor Aini
mosque bureau works smoothly. Third bureau is the welfare and district affairs
bureau led by Abdul Talib bin Ahmad Sani. Under him, there are two persons in
charge to help him, Che Razak bin Che Ishak as a committee member and Ahmad
Buhari bin Ahmad as a vetting expert to provide assistance to poor students, orphans,
the needy and the poor, the sick, the traveller and converts around Pasir Hor. The
last bureau is the youth and women development bureau. This bureau is led by Raja
Hussin bin Raja Ayob. His Assistant is Ali Yusof bin Ali Osman. They together were
responsible to form a women's dance team to organise a muslimah group, nasyid
groups and Islamic arts, HELWA advisory services, home management classes and
others at Noor Aini mosque. Appointing or carrying out the management of women's
remains in the parish area is also one of their duties.

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Apart from being a place of worship with a calm and comfortable atmosphere,
Noor Aini mosque was built at a cost of RM 2 million, is also suitable for various
community activities and programs of appreciation to all levels of society.

2.3 SERVICES AND ACTIVITIES
Although the mosque is not as popular as other mosques due to its non-

strategic location, the activity in this mosque is always received by the local villagers.
But when the Covid-19 hit the world, all activities at Noor Aini mosque and also
others mosques have been limited according to the capacity of the mosque and need
to follow all the Standard Operating Procedure (SOP) that has been made by the
government to prevent the virus from spreading among mosque worshipers. Among
the services and activities that have been done at the Noor Aini mosque are Gotong-
royong activities, Tahlil Feast, Tajwid class, Religious class or Usrah after prayer and
breaking fast ceremony. The first activity is Gotong-royong activities at Noor Aini
mosque are usually held every Friday morning. They together clean the outside and
inside of the mosque. This is one of the reasons why Noor Aini mosque always looks
clean and tidy. Gotong-royong activities provide many benefits such as can further
strengthen the unity between the communities, be able to practice the practices of
cleanliness that are emphasized in Islam and also able to form a conducive society.
Not only that, Gotong-royong activities also can foster an attitude of noble values
​ ​ such as cooperation among the community regardless of age, but after covid-19
hit the world, this activity cannot be continued because it will involve a lot of people.
So the mosque had to follow the SOP that has been issued by the government to
prevent the spread of this epidemic.

Second activity is the Tahlil Feast. Tahlil Feast is a tradition of reciting certain
verses from the Qur'an, followed by remembrance in the form of Istighfar, Salawat,
Tasbih, Tahmid, Takbir and Tahlil (Kalimah Tauhid). The recitation of this tahlil will be
led by the imam on duty that night. So, the reward of Tahlil can be given to the
person who died. After that, the ceremony continued with a dinner, funded by the
family of the deceased. Usually the Tahlil Feast at the Noor Aini mosque is made if
there is a request from the family of the deceased and it is made every Friday night.
Third activity is Tajweed class. Noor Aini mosque, opens the Tajweed class to all
sections of society (elderly, adults or children). Tajweed class is to learn about
Makhraj, the laws of Tajweed and the nature of the letters of the verses of the Quran
accurately. The management of Noor Aini mosque has appointed an Ustaz who
specializes in Tajweed to teach the villagers who join this class. Usually, the Tajweed
class lasts for 3 months for one learning session. Interestingly, the management of

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Noor Aini mosque will provide a special certificate for participants to participate in
each class after the end of the study period. One of the benefits of joining the
Tajweed class is you can improve the recitation of the Qur'an.

Fourth activity is religious class or Usrah after prayer activity. Usrah is a
group of people who believe in Islam and try to help each other to understand and
appreciate Islam and strive to improve knowledge, deeds or avoid immorality. Usually
Usrah at Noor Aini mosque is performed after Asr and Fajr prayers. The Usrah will
last for 15 to 30 minutes only as the pilgrims need to continue their life to work. The
objectives of Usrah is to increase the members' understanding of Islam and
determine their attitude towards each problem as Muslims and build a generation of
Muslims who uphold Islamic morality in themselves and are sensitive to all things that
are not Islamic. Last but not least is breaking fast ceremony activity. Breaking fast
ceremony can be said to be a mandatory or necessary program every year organized
by Noor Aini mosque. It’s already been a tradition to the congregation of Noor Aini
mosque. Usually the management of the mosque itself will find funds to make this
ceremony. Usually the breaking fast menu at Noor Aini mosque is ‘Nasi Arab’, ‘Nasi
Kandar’, Chicken Rice, Porridge and traditional dessert like ‘Onde-Onde’, ‘Akok’,
pudding caramel or’ Sekaya’.

Although Covid-19 in our country is still unstoppable, some activities in
mosques are still running with strict SOP practices namely by limiting the number of
people according to the capacity of the mosque, always keeping a distance of 1
meter from each other and always wearing face masks and hand sanitizer. Society
now needs to get used to the new norms.

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3. PROPOSITION FOR EKSA ADMINISTRATION
3.1 COMMITTEE STRUCTURE

ADVISOR
DR. NOR RAIHANA ASMAR BINTI

MOHD NOOR

COORDINATOR
NABIL MUFTIN BIN ABDUL AZIZ

SECRETARY
NURUL KHAIRUNNISA BT YUSRI

HEAD OF PROMOTION HEAD OF TRAINING HEAD OF AUDIT

QAIDAH MUSTAQIMAH NUR FARAH HUSNA NUR AIDA NATASYA BT
NAJIHAH BINTI ISHAK BINTI RAMLI RAMLI

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3.1.1 ROLES OF COMMITTEE STRUCTURE
Advisor who is important person that need approve EKSA implementation plans,
approve EKSA's planning and direction and appoint committee members and zone
heads in EKSA.
Next, coordinator who is person that need to do list EKSA programs, schedule
SME implementation committee meetings, report the progress and status of EKSA
implementation to advisors and assist in the management of promotional, training
and audit activities.
Other than that, secretary who is able to coordinates EKSA management
activities, responsible for supporting high-level executives and management or entire
departments. Provides administrative support and performs numerous duties,
including scheduling, writing correspondence, emailing, handling visitors, routing
callers, and answering questions and requests.
Then, the roles of head of promotion is need to report the status of the
implementation of EKSA activities and the level of awareness of EKSA among
citizens, prepare a plan for the implementation of EKSA promotional activities,
analyze the effectiveness of promotional activities implemented and identify activities
implemented can foster participation awareness for successful implementation of
EKSA. The roles of head of training is identify the amount of training required from
time to time to strengthen EKSA activities, prepare an implementation plan for the
implementation of training activities to nurture EKSA to employees and coordinate
and ensure that each employee is given adequate training. Lastly, the roles of head
of audit who is able as a uniform guideline to all auditors, it is necessary to conduct
evaluations based on ethics and criteria set by EKSA, and ensure that evaluations
are carried out in accordance with the standards set based on high work ethic.

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3.2 IDENTIFICATION OF ZONES
3.2.1 FLOOR LAYOUT

3.2.2 SMALLER ZONE OF WORKABLE EKSA AND THEIR FUNCTIONS

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Functions :
Switch - Serves as the main place to channel and control electricity for the purpose of
lighting the local area. The switch here is intended for the use of lights in the toilet
area to prevent the toilet from being dark and unsafe. It is an important element in
this area.
Place of Ablution - The place of ablution serves as the main place for Muslims to
purify themselves before performing prayers. It is also a priority to always be in a
state of ablution because it is emphasized in Islam. This ablution place is built long
and has many water pipes and a proper drainage system to facilitate the
congregation and accommodate the capacity of the mosque which is the center of
worship is the focus of the public.

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Functions :

Notice board: The notice board is a part of the area where all the information
regarding the activities of the mosque or any notice such as the "tadarus" Al-Quran
ceremony, lectures or any other type of program organized by the mosque will be
placed on this notice board. Apart from that, the notice board is also the main place
for the management to make advance notice apart from the announcement in the
prayer room in front of the public.

Shelves : shelves are an area reserved for the congregation or the management
wants to put something, what is usually filled and used is to place the Quran and also
study books for the congregation in the mosque. This is because the number of
books and the Quran is very much in the mosque for the needs of the people. So
this shelf becomes the main medium of its storage.

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Function :
Dustbin : Dustbin are a major tool used to dispose of garbage or unnecessary items,
bins are the main medium in this regard and the function of bins in this zone is more
to general bins used for various uses such as wet garbage for example, plastic
drinks , food containers or food waste from the mosque program, and these bins are
also filled with dry rubbish such as notice paper or any other printed materials that
are already needed.

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3.3 DOCUMENTATION OF ISSUES AND RECOMMENDATION OF
RECTIFICATIONS
Place a sign at the switch area to practice electrical saving.

Figure 1
This is a picture before EKSA being apply in this area. The public may forget to turn
off the switch in such areas if not necessary, sometimes during the day the lights are
still switched on even though the surrounding area is bright enough.

After practicing EKSA, we plan to create signs that are appropriate to the area as
pictured above. The sign warns the public to continue to practice electricity saving in
this area. We chose the yellow color written in black is to make the sign clearly visible
to the public so that the message we want to deliver will reach the public.

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Figure 2
The issue here is that in every area of the mosque is only supplied a regular trash
can. This makes visitors just throw all kinds of garbage in one bin and it also fills up
quickly because all types of garbage are easily decomposed or not in one bin. In
addition, it becomes difficult to separate dry and wet garbage. This can be changed
through the proposed initiative as pictured below.

Figure 2 in the zone that will be taken in this EKSA of Go Green in EKSA and in 5S
element it is practiced through the "Sort" or in Japanese referred to as "Seiri" and in
the Malay language is a "Sisih". As mentioned in the picture above about the
problems and things encountered. Therefore, we suggest to put a recycling bin to
replace the original bin. The reason we recommend recycling bins is because it is
easier for management to segregate recyclable waste. Indirectly towards supporting
recycling campaign efforts.

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Figure 3
The two pictures above show inefficient historical storage and allocate the
incompleteness of the zone, however it can be changed through the initiative given in
the next picture.

Refers to one of the saty from 5S which is "Seiton" in japanese or it call "Susun" in
malay which means Arranging and labeling is done after all the unnecessary items
are separated. This is done to facilitate use and storage. The ordering of items is
done according to the same group. Doing so, it will help speed up the work process
to get the goods when needed later. The main purpose of sorting is to save space to
look tidier and more organized and simplify the search process in the future. In this
picture is an initiative from us to manage the prayer rug after use to make it more
efficient by providing a special place to store the prayer rug.

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Figure 4
According to Figure 4, this notice board is not well maintained, which is where the
papers are not well arranged,this is notice board users very crowded with layout and
not systematic. This will make it difficult for people to know if the info is true or not. It
also will make them cannot read the information that have been provided in the
notice board users.Then, notice boards need to look attractive in order to attract
people to read. From this, it will make the notice board will be systematic.

The mosque must appoint at least two committee members to constantly monitor this
notice board. Monitor means always alert to the latest info which can be pasted on
the notice board. This notice board should be constantly maintained and updated
with information to make it easier for the public to refer. In addition, this notice board
should also be decorated creatively, so that it looks beautiful and can attract people
to read the info - info placed there. To make it easier for the public to see, the
mosque can divide the notice board into three parts such as current issues, daily

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prayers and activities - activities implemented by this mosque. From that, the notice
board in this mosque will be more neat, shine and organized and at the same time
have practiced the practice of 5S so that the notice board will be easy to read by the
public.

Figure 5
Next issue is ablution place is before EKSA being apply in this area. Which is not
provide sign such as they need too save the water. Although this mosque had
provide enough ablution place to users but the ablution place should also be kept
clean and comfortable to use. The ablution place is wet floor, so it need to provide
safety signs that users will be more careful when use it. Wet floor it very dangerous
place because if the users do not know, they can lead to severe injuries or users able
to slippery when wet.

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When the mosque can create a signs like the above picture. It also encourage
people to save water consumption, such as turning off water taps when not in use.
Thus can reduce water bills. Although, cleanliness in the ablution place is also
important. When this cleanliness is taken care of together, we will all be comfortable
to use it. This is also in line with the 5S Practices that have been implemented in this
mosque for more systematic management. With that, the ablution place will look
more shine.

Figure 6
The fourth issue is Qur'an has been mixed with Qur'an which cannot be used. The
cupboard does not label Qur'an, yassin and so on. It will be difficult for users to use it.
It will look disorganized. The unreadable Qur'an should be identify and should be
disposed of in the right way. The Qur'an should be well arranged so that easy to
people to take.

The recommendation of this issue is, the mosque need to provide a more stable
Qur'an cupboard. The mosque can label Qur'an, Yassin and related books at there.
With that, it will be more organized and tidy. And also the cupboard will look shine

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and systematize and the same time have practiced the practice of 5S. In addition, the
mosque should identify the Qur'an or printed materials that contain verses of the
Qur'an that cannot be used, collected the items and sent to the Kelantan Islamic
Religious Affairs Department (JAHEAIK). JAHEAIK provides Qur'an Disposal
services. Therefore, the Qur'an or the materials will be disposed in the correct way.

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4. CONCLUSIONS AND LEARNING REFLECTIONS
4.1 CONCLUSIONS

In conclusion, for this project, our group is able to manage and finish this project
together in a group. Also, we learn something new and get more knowledge from this
project. Furthermore, the benefit of EKSA implementation is outlined such as
improved quality of service to customers, a more positive place environment to
attract the people to come, cost savings to use to make sure the mosque in the good
condition and can use the money to give the poor family to ease their burden in
earning a living. Also, must increase creativity and innovation the mosque and an
increased level of safety such as put CCTV in the mosque area because the people
who come to mosque will feel safe and be able to perform their duties calmly and
peacefully. Lastly to increase the spirit. Although, we need to always practice the 5S
such as side, arrange, rub, standardize, and charitable in the anything we do. It is
because to make sure all the place and organization is in beautiful and good
condition. Thus, it is important to upgrade infrastructure of the mosque. It is because
to make sure all the people who went to mosque, will comfortable to use that mosque
to worship. Therefore, we need to simplify the affairs of others especially facilities for
women who come to the mosque because they need a privacy and a private place
for them such as a place to take ablution water, a place for prayer and toilets. It is
because to invite people to worship in the mosque. Nevertheless, the unique and
beautiful mosque will attract the people especially the tourists to come to the mosque
to see that in front of their own eyes. All the people not only the committee mosque
must guard and preserving the sanctity of the mosque. So that people feel happy and
satisfied when they come to the mosque. From this project we also learn that the role
of the mosque in the expansion of da'wah to the Muslim community is hoped to
attract many more people to enliven the mosque as a platform for the unification of
the ummah and the economy of Muslims.

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4.2 LEARNING REFLECTIONS
The learning reflective that we get is about how to do this project successful even
though during pandemic Covid-19 in our country. This is because we need to follow
Standard Operating Procedures (SOPs) and need to stay away from others such as
government directives to prevent the spread of Covid-19 in the community. Next, the
challenge that we faced to complete this project is have to ask permission and make
an appointment in advance to do the interview. Also, we need to follow a set time
which has been made. This is in the interest of both parties. Not only that, since MCO
or pandemic Covid-19, not all the people allowed to come on the mosque, but only a
predetermined the quota can enter to the mosque. It quite hard for us to come and
interview the mosque committee member. Even from this too, we get so many
experiences and knowledge to finish this project. The lesson from this experience is
we can know how organization mosque have been made such as how they keep all
the places in the mosque clean and always tidy and make a schedule for the mosque
committee members. Thus, a lot of activities that the Mosque committee member do
to make sure a lot of people interest to come to mosque. Form this, the children will
get excited to come to mosque. Not only to praying but also to join the activities that
has been made to enliven the activity. the mosque will be lively because many
people come to the mosque. So, the mosque is important for the Muslim and other
religion also have their own place of worship for them.

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5. REFERENCES

Husaini, H. (2017). Kesenian Islam dan Cinta: Masjid Noor Aini. Retrieved from
http://mpw2043syariahkias.blogspot.com/2017/01/kesenian-islam-dan-cinta-
masjid-noor.html.

Ibrahim, M. I. (2011, June). Kelantan’s Mosque: Masjid Nuraini Pasir Hor….
Retrieved from
https://muhammadismailibrahim.wordpress.com/2011/01/10/masjid-nuraini-
pasir-hor/.

WAH, D. L. (2019, Jan). Audit eksa. Retrieved from
https://www.slideshare.net/drleeow/audit-eksa.

awesome, f. (2019). 4 Masjid Cantik Di Sekitar Kota Bharu Bagi Mengaut Pahala 10
Malam Terakhir. Retrieved from http://www.ohsemnow.com/2019/05/4-
masjid-cantik-di-sekitar-kota-bharu.html?m=1

Maimunah Sapri1, Z. A. (2016). Key Drivers of an Effective Facilities Management
Practice for Malaysia.

Husaini, H. (2017). Kesenian Islam dan Cinta: Masjid Noor Aini. Retrieved from
http://mpw2043syariahkias.blogspot.com/2017/01/kesenian-islam-dan-cinta-
masjid-noor.html.

FTKA. (2014). EKSA. Retrieved from
https://fkasa.ump.edu.my/index.php/en/quality/eksa

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