BS942019 Airline Business Management
This report was created for the purpose of learning in the course BS942019 Airline Business Management, with the goal of providing the organizers with an opportunity to practice, study, investigate, and analyze information in a study of Singapore Airline find the information about history, aircraft, airport, routes, recruitment. Thank you, professor Chichaya Leruksa, Ph.D., for your guidance and recommendations for improvement throughout the task. The authors hope that this report will be useful to those who use it to achieve the expected. PPRREEFFAACCEE Organizer
Recruitment Aircraft Airport Routes Histosy CCOONNTTEENNTTSS 01 03 11 40 42
01 On 1 July, our operations move from Paya Lebar Airport to our new home, the brand-new Singapore Changi Airport. On 2 November, Singapore Airlines unveils its latest cabin products which will be fitted to its Airbus A380 fleet starting from December, signifying an investment cost of USD850 million. The new products will enter service in December on the first of five new A380 aircraft entering the fleet. AAbboouutt SSiinnggaappoorree AAiirrlliinneess HHiissttoorryy Malaysian Airways Limited becomes MalaysiaSingapore Airlines (MSA) in May. 1966 1968 The sarong kebaya is designed by French couturier Pierre Balmain, and becomes the signature outfit for the Singapore Girl. Our annual revenue hits S$100 million for the first time. 1968 Malaysia-Singapore Airlines (MSA) separates into two airlines, Malaysian Airline System, and Singapore Airlines as we know it today. 1981 1989 Tradewinds, a subsidiary of Singapore Airlines, is announced in February as Singapore ’ s second airline. It has since become SilkAir, and grown its flight network to more than 30 destinations across Asia and in Australia. 1998 In September, a S$500 million makeover unveils a new suite of cabin products across all classes of travel, together with a wider selection of cuisine and entertainment. 2006 In October, our comprehensive suite of new generation cabin products are introduced across all classes. These include the world’ s widest First and Business Class seats, which transform into fully-flat beds. 2017
With 72 years of prosperity, Singapore Airlines is the flag carrier airline of Singapore, with its hub at Singapore Changi Airport it was the First to fly the A380, from Singa- pore to Sydney, on 25th October 2007. Singapore Airlines was recognized by the Skytrax awards 2019 and won awards for the World' s Best Cabin Crew, Best Airline in Asia, and ranked 2nd in the World' s Top 100 Airlines 2019, voted for by airline customers around the world. Singapore Airlines is also a part of the star alliance, which means its customers will have a smoother travel experience due to the presence of connection teams at key airports such as the Singapore Changi Airport. Singapore Airlines has come a long way since its founding in 1972. They are now an internationally respected brand and have become one of the World' s leading carriers with an advanced fleet of aircraft. The firm grasp on their belief that creative pursuits are the key to building a better world has led them to provide scholarships and sponsorships to arts, education and sports programmers around the world and brings them closer in their quest for excellence. Even though their success shines bright they don 't stray away from their core values; they still go the extra mile to exceed their customers ' expectations, strive for fairness in all their business and working relationships, value their staff and care for their well-being and aim to be the best in everything they do and have upheld the reputation as an industry trendsetter throughout the years of their operations and have stayed true to their mission statement, which is to provide air transportation services of the highest quality to maximize returns for the benefit of their stakeholders. 02 AAbboouutt SSiinnggaappoorree AAiirrlliinneess HHiissttoorryy
Singapore Airlines makes flying in economy class a pleasurable experience. The air-lines consistently provide a quality flying experience and this Singapore Airlines Economy Class flight is no different, what makes Singapore Airlines ' economy class different from others is that apart from its basic economy class features such as blankets, pillows, they also offer seats with extra legroom, meals made according to special requirements and an in flight entertainment system with over 1,000 entertainment options including movies, television programmes, music, games and apps on an 10.6-inch wide touch-screen monitor and video touch-screen handset with Internet connectivity, as well as text and multimedia messaging. The New Economy Class comes with a few more added features such as; If you ' re picturing the cramped seats of a low-cost carrier, you 'll be pleasantly surprised by the roomy, 32-inch seat pitch on Singapore Airlines, Adjustable headrests, Additional storage areas, a power outlet and USB port at your seat and an HD touchscreen monitor with an enhanced KrisWorld entertainment system that works together with the Singapore Air mobile app to save your playlists and preferences for upcoming flights. Economy Class A350 - 900 and 777-300ER both come with amenities like seats with cushioned headrests and more private space, KrisWorld, the in-flight entertainment system holding more than 1,000 on-demand movies, TV shows, songs and games on a 11.1-inch wide touch-screen monitor with internet connectivity so you can stay in touch with family and friends throughout your journey via text and multimedia messaging, and meal options that can be adjusted to specific dietary requirements. So, it' s time to forget everything you thought you knew about flying in Economy because Singapore Airlines is here to make an exception. CCaabbiinn CCllaasssseess && SSeerrvviiccee EEccoonnoommyy CCllaassss AA338800,, AA333300 aanndd 777777--330000EERR NNeewwEEccoonnoommyy CCllaassss AA335500,, AA338800 aanndd BBooeeiinngg 778877--1100 EEccoonnoommyy CCllaassss AA335500--990000 aanndd 777777--330000EERR AAiirrccrraafftt 03
Enjoy the added benefits of Singapore Airline ' s Premium Economy Class that is both affordable and comfortable, by booking the best deals with Travel Center UK. Pre-mium Economy Class seats offer 19.5 inches of width, 38 inches of pitch and 8 inches of recline. The seats are well-padded and comfortable for your comfort, all seats in the premium economy class cabin are equipped with both leg rests and footrests. The footrests are height adjustable for people with different leg lengths and the footrests are built into the leg rests of the bulkhead seats, Premium economy class passengers are entitled to Singapore Airlines ' "Book the Cook" service. Up to 24 hours before your flight, you can log on and select from an expanded list of meals to your preference, larger items can be stored in the overhead bins and personal items can be stored underneath the seat front of you. Smaller items such as cell phones, sunglasses and passports can be secured in the storage pockets on the center com- partment to your side and in front of you. Each seat is equipped with a personal, 13.3-inch HD, in-flight entertainment (IFE) system, two USB ports, two personal reading lamps and one universal electrical outlet (located down by your leg rest). Not to mention, The KrisWorld entertainment system is loaded with a huge collec-tion of movies, TV shows, video games and music entertainment that will keep you engaged throughout the flight. CCaabbiinn CCllaasssseess && SSeerrvviiccee PPrreemmiiuummEEccoonnoommyy CCllaassss AA335500,, AA338800 aanndd BBooeeiinngg 777777--330000EERR AAiirrccrraafftt 04
Singapore Airlines ' new A380 layout sees 78 business class seats stretched along the upper deck, divided into two cabins - the main one is the largest with 50 seats, followed by a smaller secondary cabin of 28 seats. Aesthetically, the cabin and seat benefit from a contemporary yet decidedly elegant palette. The well-cushioned seat - upholstered in leather by Poltrona Frau - is finished in aubergine with copper piping, and those colours are repeated around the seat, along with flecks of grey and blue in the fabric. The seat slides down into a fully-flat bed that' s 78 inches long and 34 inches wide (at its widest point around your shoulders) and is dressed with a fitted mattress pad, duvet, and pillow. One area where Singapore Airlines aced the design of this new business class seat was in the personal space it provides for passengers, and especially, business class travellers. And if you don 't want to order from the standard inflight menu, there ' s also the popular 'book the cook' advance mealorder service that will allow the airline to serve a meal of your preference. BBuussiinneessss CCllaassss NNeewwAA338800 BBuussiinneessss CCllaassss CCaabbiinn CCllaasssseess && SSeerrvviiccee AAiirrccrraafftt Enjoy the widespread features and amenities of Singapore Airlines ' Business Class in addition to its usual features, Singapore Airlines has divided its Business class into an array of divisions. Our travel experts at Travel Center UK, are sure to objectively evaluate your needs and find the best flight deals for all three seats. 05
The new Business Class seats offer two new seating positions-the Lazy Z, a cradling position that ensures your weight is centered and balanced when you ' re sitting down, and the Sundeck, a lounging position that extends the base and foot of your seat so you can stretch and rest your legs on the ottoman. In-seat amenities include an 18-inch LCD monitor, vanity mirror, a "business panel" consisting of a full suite of connectivity ports, a power adapter, storage space, and reading light. In-flight Wi-Fi is also available with a large variety of delicacies that you can feast on. Throughout your journey, you will also experience exceptional service from the world' s best air- crew And 777-200ER Your seat is richly upholstered in leather, up to 34-inch wide, and with concealed storage space to place your personal belongings. A generous elbowroom separates each seat giving you more personal space. And when you ' re ready to turn in, your seat transforms into a spacious fully-flat bed complete with linen, duvet, and pillows. Change the meal you want to be served according to your dietary requirements with "book the cook' feature and an impressive selection of 1,000 entertainment options -movies, television programmes, music, games, and apps-on a 15.4-inch wide LCD screen with noisecancelling headphones will also be available. More features in- clude the ability to have direct access to the main aisle because of the Airlines ' for- ward-facing 1-2-1 cabin layout. TRAVEL CENTER.UK 09 BBuussiinneessss CCllaassss AA338800,,777777--330000EERR BBuussiinneessss CCllaassss AA338800,,777777--220000EERR CCaabbiinn CCllaasssseess && SSeerrvviiccee AAiirrccrraafftt 06
Here ' s a brief detailing about what' s in store for you if you book the New First Class with Singapore Airlines. An extra-wide seat handstitched with sumptuous leather and extended curved partitions that provide even more privacy, mood lighting for you to use according to your will for when the cabin lights are dimmed as ambient lights will come on at the touch of a button to illuminate your seat and serve as a night light, get the chance to indulge in the most flavourful creations by notable chefs from Singapore Airlines International Culinary Panel, and an impressive selec- tion of more than 1,000 entertainment options including movies, television pro- grammes, music, games and apps on a 24-inch HD-enabled personal LCD with Bose noise-canceling headphones and internet connectivity that you can access to stay in touch with family, friends, and colleagues through, for example, multimedia mes- saging. Experience a supreme level of gratification and ease with Singapore Airlines ' first- class seats. Enjoy the generous 35 inches wide seat upholstered in the most delicate grade full-grain leather with mahogany details that give off a sleek finishing touch. The seat also transforms into a fully-flat bed that extends to about 80 inches to give you the maximum satisfaction of getting a good night' s sleep. Further, an amenity kit by Ferragamo that renders products for both the male and female first-class travel- lers. The men ' s grey toiletry kit features a 30ml Eau de Toilette from the Acqua Es- senziale BLU range, while the ladies ' toiletry bag includes a 30ml Eau de Parfum sample from the Signorina Eleganza edition. Both bags contain a lip balm, aftershave balm, and cleansing towel that will help you unwind for the night and invigorate yourself when you wake up. With Singapore Airlines ' first-class you 'll find everything you need to enjoy an unforgettable dining experience as you will be served gourmet meals prepared by the best chefs the airline has to offer, or "book the cook' is only a click away from preparing meals according to specific dietary requirements, your 'book the cook" meal will then be served as the main course of your inflight menu. You can also stay engaged with Over 1,000 entertainment options including movies, television programmes, music, games, and apps on a 23-inch personal LCD, with Bose noise-canceling headphones and internet connectivity (on selected flights) to stay connected with your family and friends, throughout your journey with Singa- pore Airlines. Worried about the price you will have to pay to have an unparalleled experience? at Travel Center UK we aim to cater our customers with incomparable promotions and deals that are sure to make luxury experiences affordable. FFiirrsstt CCllaassss NNeewwFFiirrsstt CCllaassss AAiirrccrraafftt CCaabbiinn CCllaasssseess && SSeerrvviiccee 07
Singapore Airlines ' exclusive suites exceed a sense of elegance and privacy, from warm tones with lavish accents to sliding doors and window blinds, you will be peacefully secluded from the rest of the flight apart from attentive flight staffs ' care. Unwind on a standalone bed with a plush duvet and extra fluffy bedding, or lounge in a separate seat upholstered in full-grain leather, you 'll be well-rested throughout your flight,and will savour every bite of the meals prepared by acclaimed chefs who bring fine dining onboard with creations inspired by cuisines and cultures from around the world with the KrisWorld inflight entertainment system offering Over 1,000 entertainment options-movies, television programmes, music, games and apps on 23-inch personal LCD with Bose noise-cancelling headphones. From take-off to touchdown, you will be at complete ease with the New A380 Suites features, with lavish seats that can recline to about 45° and can freely swivel, you can sit back and enjoy the flight in complete peace. If you ' re travelling with a loved one the double suite has you covered, as the centre divider between rooms makes way for a luxurious double bed. A 32-inch touchscreen monitor in high definition paired with noise-cancelling headphones, and an enhanced KrisWorld in-flight entertain- ment system that saves your playlists according to your interests also awaits. And last but certainly not the least, savour a delicious meal from an exceptional inflight menu. Or, better yet, a main course crafted by our acclaimed International Culinary Panel of chefs from around the world. 14 Content Page SSuuiitteess NNeewwAA338800 SSuuiitteess CCaabbiinn CCllaasssseess && SSeerrvviiccee AAiirrccrraafftt 08
Singapore Airlines Awards (recent) Skytrax World Airline Awards 2019 KrisFlyer is the frequent flyer programme of Singapore Airlines that makes your time with the Airline all the more enjoyable by offering special deals, flying perks and ex- clusive partner airlines offers; loyalty never goes unnoticed, with Singapore Airlines you will be earning miles with every flight you take, you can then Redeem miles for flights and upgrades on Singapore Airlines, SilkAir, and other partner airlines or for hotel stays, everyday purchases and enjoy exclusive KrisFlyer privileges such as per- sonalised KrisWorld content and member-only deals & discounts. You will enjoy greater privileges according to your membership tiers, such as bonus miles, priority check-in, boarding and baggage handling, lounge access, etc. The 3 membership tiers are KrisFlyer, KrisFlyer Elite Silver and KrisFlyer Elite Gold, each tier has its own set of benefits and the more miles you earn, the more rewarding your journeys will become. With KrisFlyer you, Earn better, redeem faster, travel better. KKrriissFFllyyeerr CCaabbiinn CCllaasssseess && SSeerrvviiccee AAiirrccrraafftt 09
TripAdvisor Travellers’ Choice 2019 Awards AAwwaarrddss Best Airline in the World (2nd year) Best Major Airline -Asia Best Airline -Asia Best Economy -World Best Economy -Asia Best Air in Asia Word’ s Best Cabin Crew World’ s Best First Class World’ s Best First Class Seat Best Frist Class Lounge in Asia Best Business Class Seat in Asia Best Premium Economy CLass in Asia Skytrax World Airlines Awads 2019 SSiinnggaappoorree AAiirrlliinneess AAwwaarrddss ((rreecceenntt)) 10
Singapore Airlines Using Singapore Changi Airport It is the airline ' s main flight base. and there are many international routes The most popular and famous route is Singapore-Newyork and Singapore-Los Angeles flying with Airbus A340- 500 aircraft, which is the longest route in the world. Other popular routes include Singapore-Dubai, Singapore-Tokyo, Singapore-Osaka, Singapore-Hong Kong, Singapore-Melbourne, Singapore-London, Singapore-Beijing, Singapore- Mumbai, Singapore-Paris, Singapore-Rome, Singapore-Muniu, Singapore-Phuket Singapore-Bangkok PPooppuullaarrfflliigghhttrroouutteess Routes 11
Routes MAP Singapore Airlines and Scoot Codeshare Airlines Singapore Airline (SQ) Scoot (TR) 12 Codeshare Airlines
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Southeast Asia Singapore Balikpapan Singapore Kalibo Bandar Seri Begawan Koh Samui Bandung Luang Prabang Bangkok Mandalay Cebu Chiang Mai Clark Da Nang Davao Denpasar (Bali) Hanoi Routes 13
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Southeast Asia Singapore Hat Yai Singapore Ho Chi Minh City Ipoh Jakata Kota Kinabalu Krabi Kuala Lampur Kuantan Kuching Langkawi Lombok 14
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Southeast Asia Singapore Makassar Singapore Mandalay Manado Manila Medan Palembang Pekanbaru Penang Phnom Penh Phuket Semarang 15
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Southeast Asia Singapore Siem Reap Singapore Singapore Surabaya Vientiane Yangon Yogykarta North Asia Singapore Bejing SIngapore Harbin Busan Gimhae Quanzhou Chengdu Wuxi/Suzhou Chongging Komatsu 16
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination North Asia Singapore Fukuoka Singapore Sendai Fuzhou Toyama Guangzhou Haikou Hangzhou Hong Kong Jinan Kunming Macau Nagoya Nanchang 17
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination North Asia Singapore Nanjing Singapore Ningbo Nanning Osaka Hangzhou Qingdao Sapporonew Chitose Seoul Shanghai Shenyang Shenzhen 18
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination North Asia Singapore Taipei Singapore Tianjin Tokyo Narita Tokyo Haneda Wuhan Xi'An Xiamen Zhengzhou 19
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination West aria & Africa Singapore Ahmedabad Singapore Lucknow Amritsar Abidjan Bendaluru Accra Cape Town Addis Ababa Chennai Bahrain Coimbatore Bhubaneswar Colombo Brazzaville Dhaka Bujumbura Dubai Cairo Hyderabad Dar es Salaam Jeddah Durban 20
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination West aria & Africa Singapore Johanesburg Singapore East London Kathmandu Entebbe Kochi Enugu Kolkata Gawahati Male (Maldives) Gaborone Mumbai Kigali New Delhi Kilimanjaro Thiruvannt hapuram Lagos Tiruchirapp alli; Mahe Island Maputo Mauritius 21
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination West aria & Africa Singapore Singapore Mombasa N'Djamena Nairobi Niamey Ouagadougou Pointe-Noire Port Elizabeth Varanasi Victoria Falls Zanzibar 22
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Southwest & Pacific Singapore Adelaide Singapore Albury Auckland Alice Springs Brisbane Apia Cairns Ayers Rock Christchurch Ballina Darwin Canberra Gold Coast Wellington Melbourne Blenheim Perth Christmas Island Sydney Broome Cloncurry 23
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destinatio n Origin Destination Southwest & Pacific Singapore Singapore Coffs Harbour Dunedin Emerald Geralaton Gisborne Hamilton Hamilton Island Hervey Bay Hobart Hokitika Honiara 24
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Southwest & Pacific Singapore Singapore Invercargill Kalgoorlie Karratha Kerikeri Kununurra Launceston Mackay Maroochydore Mildura Mount Lsa Nadi 25
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Southwest & Pacific Singapore Singapore Napier-Hastings Nelson New Plymouth Newcastle Newman Norfolk Island Nuku'alofa Palmerston North Port Hedland Port Vila Proserpine 26
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Southwest & Pacific Singapore Singapore Queenstown Rarotonga Island Rockhampton Rotorua Tamworth Taupo Tauranga Timaru Townsville Whangarei 27
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Amsterdam Singapore Dusseldorf Athens Stockholm Berlin Aalborg Barcelona Aarhus Copenhagen Aderdeen Frankfurt Abidjan Istanbul Adana London Alesund Manchester Ankara Milan Antalya Moscow Astrakhan 28
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Munich Singapore Belfast Paris Belgrade Rome Bergen Zurich Billund Birmingham Bologna Bordeaux Bremen Brussels Bucharest Budapest 29
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Singapore Cologne Dalaman Dresden Dublin Dubrovnik Edinburgh Exeter Gaziantep Gdansk Geneva Gothenburg 30
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Singapore Graz Hamburg Hanover Helsinki Lzmir Kaliningrad Kalmar Kayseri Kazan Konya Leipzig 31
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Singapore Linz Lisbon Ljubliana Lugano Luxembourg Lviv Lyon Madrid Marseille Newcastle upon Tyne Nice 32
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Singapore Linz Lisbon Ljubliana Lugano Luxembourg Lviv Lyon Madrid Marseille Newcastle upon Tyne Nice 33
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Singapore Nizhny Novgorod Nuremberg Oslo Ostersund Palanga Perm Porto Poznan Prague Ronneby Rostov-on-Don 34
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Singapore Samara Samsun Sofia Southampton Split St Petersburg Stavanger Stavropol Stuttgart Sundsvall Tallinn 35
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Singapore Tampere Thessaloniki Tirana Toulouse Trabzon Trondheim Turku Ufa Vaasa Vagar Vienna 35
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination Europe Singapore Singapore Vilnius Visby Vladikavkaz Volgograd Warsaw Wroclaw Austin Zagreb America Singapore Houston Singapore Honolulu Los Angeles Atlanta 36
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination America Singapore New York (JFK) Singapore Austin New York (Newark) Baltimore San Francisco Boise Seattle Boston Buffalo Charlotte Chicago Dallas (Forth Worth) Dallas (Love Field) Fort Lauderdale Fort Myers 36
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination America Singapore Singapore Houston (Hobby) Jacksonville Kahului Las Vegas Loreto Mammoth Lakes Maxico City Miami Minneapolis Montreal Nashville 37
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination America Singapore Singapore New Orleans Orlando Palm Springs Portland Puerto Vallarta Raleigh Rochester Salt Lake City San Diego San Jose San Jose del Cabo 38
Singapore Airlines Flight Route Singapore Airline codeshare routes Continent Origin Destination Origin Destination America Singapore Singapore Santa Ana Santa Rosa Syracuse Tampa Toronto Vancouver Washington DC Wast Plam Beach Cleveland Denver Phoenix Reno Sacramento 39
Cabin Crew (Singapore) We will be conducting interviews for cabin crew in Singapore. If you meet the following requlrements, we will be pleased to recelve your application; * Minimum age of 18 years old due to legislative requirements *Fluent in English with good communication skills * Pleasant personality and service-oriented * Minlmum height of 1.58m for females and 1.65m for males to meet aircraft safety and emergency needs * Minimum qualification of 5 GCE 'O' Level credits (Indluding English) or Higher Nitec and above * Former SIA Cabin Crew are welcome to apply Successful candidates must be able to commence employment with us within three months from the date of application. Application Selected applicants will receive a link to complete a video interview online, Candidates who are shortisted will be invited to attend our final interviews. Singapore Airllnes conducts direct rec ruitment and does not engage any third-party age encies / companies for our cabin crew recruitment. Interested applicants are encouraged to subrilt your Any parties or r media platforms that claim to repres sent Sinngapore Airlines have no authority to recruit or engage with applicants application via the official Singapore Airlines careerpage on behalf of the airline and the airline will not be responsible for any Information shared by the applicant with any such third party and/or the conduct of any such third party. We thank all candidates for their Interest in Singapore Airlines, and regret that only shortlisted candidates will be notifled. RReeccrruuiittmmeenntt 40
Singapore Airlines Pilot Requirement Skill Singapore pilot career is open to all nationalities. For candidates without credits in English at GCE ‘O’ Levels or its equivalent, you must produce additional proof of English proficiency: IELTS – Minimum Band 7 (out of 9); or TOEFL – Minimum score: Computer-based – 250, Paper Version – 600; or Certificate of Completion for English Language Course Myopia of not more than 600 degrees and astigmatism of not more than 200 degrees per eye. Minimum GCE ‘A’ Level, Polytechnic Diploma or Degree. In addition, you must demonstrate proficiency in English, Mathematics and Science, preferably Physics (with at least credits in GCE ‘O’ levels or its equivalent) Singapore Airlines Pilot Training Pilot Selection Process Pilot Salary and Benefits Successful candidates will be trained to acquire either an Airline Transport Pilot’ s License (ATPL) with Instrument Rating (IR) or a Multi-Crew Pilot License (MPL) at Pilot Training Schools in Singapore and overseas. Full board and lodging will be provided. Upon obtaining the ATPL or MPL, you will undergo further training to become a First Officer. All interviews will be held in Singapore. Applicants undergo five stages comprising an online application, preliminary interview, aptitude test, final interview with senior management as well as a medical check-up. Check here Cathey Pacific airline pilot vacancy details. A monthly allowance will be provided during training. On appointment as a First Officer, you will enjoy a competitive salary along with various allowances and benefits. Also, you can check out our special article on 41 airline pilot salary.
AAiirrppoorrtt Singapore Changi Airport (SIN IATA), "Changi" or just " the airport" to locals, is the main commercial airport of Singapore. It is 25 km from the centre of Singapore, on the eastern edge of the island, and has good public transport links to all parts of Singapore. Consistently voted one of the best airports in the world, Changi is quintessentially the hub for flights within Southeast Asia, to where virtually all Southeast Asian airlines fly, and a common stop on the Kangaroo Route between Europe and Australia. It is the hub airport of the island nation ' s flag carrier Singapore Airlines alongside its low-cost subsidiary Scoot and another low-cost carrier, Jetstar Asia, a subsidiary of Australian flag carrier Qantas. SSiinnggaappoorree CChhaannggii AAiirrppoorrtt 42
Terminal 3: Concourse A & B Main terminal for Singapore Airlines flights outside Southeast Asia, as well as most Star Alliance and Skyteam carriers. Terminal 4: Concourses G & H Used by low-cost carriers AirAsia & Cebu Pacific, in addition to Cathay Pacific, Jeju Air, Korean Air, Vietjet Air, and Vietnam Airlines. Terminal 1: Concourse C & D Used by low-cost carriers Scoot & Jetstar, in addition to most Oneworld and non-alliance carriers. Terminal 2: Concourse E & F Singapore Airlines flights to Southeast Asia, Air India, Lufthansa, Swiss, Sichuan Airlines, and Royal Brunei Airlines. Only partly open due to ongoing renovations until 2024. Gates E21-E28 are temporarily accessible only from Terminal 1 and used by airlines from this terminal. SSiinnggaappoorree CChhaannggii AAiirrppoorrtt 43
SSiinnggaappoorree CChhaannggii AAiirrppoorrtt Eat and drink Heavenly Wang, Terminal 1. Daily 7:30AM-10PM. Be here for a quick Singapore style breakfast such as Kopi & Teh, kaya toast, and soft-boiled eggs, or something more substantial like Nasi Lemak or chicken congee. (updated Nov 2022 | edit) There are unfortunately not many places to eat in Terminal 1; head to Terminal 3 or Jewel Changi for better options. Public Terminal 1 All of the terminals include a food court at Level 3 within the transit area, where you can savor Singapore delicacies without stepping out of the airport. There are however many more options landside that are worth checking out, especially at Level B2 of Terminal 3 and Jewel Changi. As locals do also frequent these places, prices generally are similar to other spots across the island. • Staff Canteen, Terminal 1 Car Park 1B (Terminal 1: From Departures take lifts 8 or 9 behind row 13 to Level B1. From Arrivals head past Changi Meet & Greet for the lift of the same number. Go down the stairs on the left at the end of the passage.). Daily 06:00-22:00. Featuring a wide array of local food at local prices, this miniature hawker centre is where the airport staff eat. Best of all, it' s also open to the public, albeit a little hidden & with a slightly higher price. $5-$10. 44
SSiinnggaappoorree CChhaannggii AAiirrppoorrtt Terminal 2 As Terminal 2 is only partially opened due to renovation, there are no options to eat and drink landside. Transit Chutney Mary, Level 3. 24 hours. Craving the authentic Indian spices? Head here for either a light street snack or a more substantial thali set. (updated May 2019 | edit) Kaveri Indian Vegetarian. One of the few vegetarian friendly restaurants at the airport. Specializes in southern Indian flavors. (updated May 2019 | edit) Straits Food Village, Level 3. 24 hours. A food court offering assorted dishes from Singapore in a rustic wood atmosphere. Order the food by selecting from the kiosk and pick up your meal from the restaurant when your number is called. 45