TransWood Moving Forward - Winter 2016 TransWood Carriers Inc.

MOVING FORWARD

WINTER 2016

Getting to
Know:

Danielle Kee

Page 13

Mechanics in Winter Months

Page 5

Meet a Trainer

Page 4

Page 2

Teamwork Keeps
TransWood Rolling

“Great things in business are never done by one person. They’re done by a team
of people.”

- Steve Jobs

From the stroke of every pen to the turn too cliché, lets analyze what those immerse themselves in a multitude of

of every lug nut, teamwork is business models really mean so we can collaboration and brainstorming.

fundamental to the success of truly understand what teamwork

TransWood as a business. On a daily entails. The first statement implies that TransWood tries to facilitate that

basis, the loads that we bid, procure, people who work on teams to achieve collaboration and brainstorming by

schedule and deliver require a goals achieve more than one person stressing the importance of

tremendous amount of team going at it alone. Could you imagine communication within the team culture.

collaboration to come to fruition. trying to run TransWood on your own? We want you to be comfortable in your

Ensuring our equipment runs smoothly Think about that the next time you walk team to discuss issues big or small. By

for every delivery also requires our into your terminal. Think about all the communicating those issues, you help

team to effectively communicate little things that take place before you us to understand what your team needs

maintenance issues before they cause hit the road, check on that tractor or to succeed. Remember we want you to

any major roadside delays. Teamwork trailer, or log into your workstation; all succeed and communication is a big

is thus the motor oil that maintains the of the things that we do require part of our team’s success.

TransWood engine. teamwork to get the job done.

Our team is what separates us from our

Teamwork has always been a core So what does it mean when people say, competition so this issue of Moving

concept in the TransWood business two heads are better than one? Well, Forward highlights some team

model and that culture of teamwork has very few people can account for every members that have contributed to the

contributed to our continual success business situation that will come into ongoing success of TransWood. We

year after year. play and have a plan ready for those would not be a leading company in the

Our goal at TransWood is to build great situations. Furthermore, even fewer will bulk transport category without the

teams at all of our locations and to have the skills to deal with everything hard work and dedication of these

empower those teams with the tools to that is thrown their way when running a individuals. We’d like to thank

succeed. When our teams succeed, business. That is why two heads are everyone at TransWood for making

TransWood succeeds and we inch that better than one, three heads are better 2016 another successful year and we

much further toward our goals. than two, and so on. When a business look forward to the challenges 2017

has multiple people thinking of ideas to will bring.

When we work together, everyone a solution, the team often comes up

achieves more, similar to two heads are with multiple viewpoints, multiple - M. Iftikhar Husain

better than one. At the risk of sounding ideas, and more importantly, they Electronic Media Manager

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WINTER 2016 Page 3

INSIDE THIS ISSUE

Editorial Board Inside This Issue ………………………………………… 3

Wayne Lange Meet a Trainer ………………..………………………… 4

Editor-in-chief Mechanics in Winter Months ……………………………… 5

M. Iftikhar Husain Meet a Mechanic ….…………………………………… 6 - 7

Art Director Hands Free Cell Phone Use & Distracted Driving ……... 8 - 10

Laurie Wolfson A Well Oiled Machine …………………………………… 10

Copywriter Getting to Know: Mitchell Roehr ………………………… 11

Contributors A Terrific Terminal Manager ……………………………… 12

Mark Barnett Getting to Know: Danielle Kee …………………………… 13
Phil Bennett
Lee Frederick A Hero in a Truck …………………………………..…… 14
Joe Ferguson
Brent Geiger TransWood Awards …...……………………………..…… 15
M. Iftikhar Husain
Roger Nikodym

Bill Sawin

Mid-Continental Drive Cam Contest ………………..…… 16 - 17

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Meet A Trainer

What is the single most important job at your terminal? We trainer will make your terminal, a bad trainer will destroy a

all know it’s not the manager, possibly a dispatcher or terminal.

mechanic? Everyone within the terminal operations has an

important job responsibility, it takes everyone to “make the Since this issue is about “our” people, I would like to take

world go round” without drivers the mechanic position is this opportunity to introduce you to a great person and one of

useless, without the mechanic the drivers are not delivering the best trainers I have ever known, Tim Goss. Tim works at

freight, without dispatchers…….the world is a Cleveland/373, he has been with us since Feb. 2004. At that

happier place! The one position that stands out point in time our terminal was lacking, we didn’t know what

is the driver trainers. These trainers take the we were lacking, just knew that something wasn’t working.

“new guy” day one, teach them about us, Terminal staff was bogged down daily with driver issues, we

our operations, how to unload a tanker couldn’t move forward from constantly moving backwards.

and how to be safe and successful at the Roughly 6 months after Tim’s employment he accepted the

same time all within a two week period. task of training. Tim was a prior trainer with Covenant and

During that two week period there is a lot did not take this task lightly. He worked with management

of “windshield” time going on, and safety to completely reinvent the training curriculum,

meaning there is a lot of soon gaining the unofficial title of “lead trainer in the

communication going on about Continued on pg. 19
everything and anything. A good

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WINTER 2016 Page 5

Mechanics in Winter Months

Diesel technicians handle many kinds happen on the road interrupting the engine over. Extra attention to

of repairs. They may work on a service to our customers and costing battery charge and terminals condition

vehicle’s electrical system, make more money for on road repairs. is imperative during winter months.

major engine repairs, or maintain Also proper coolant conditions and
exhaust systems with emission control In addition to using computerized constant level checks as hose to pipe
diagnostic equipment, technicians use connections are much more
systems to comply with pollution susceptible to leaking when cold. This
a variety of power and machine tools, is referred to as a cold weather leak.
regulations.
such as pneumatic wrenches, lathes,

Diesel engine maintenance and repair grinding machines, and welding

is becoming more complex as engines equipment. Hand tools, including Then we have the added responsibility

and other components use more pliers, sockets and ratchets, and of keeping our product pumps, air

electronic systems to control their screwdrivers, are commonly used. compressors and hoses clean and in

operation. For example, fuel injection Working carefully and safely is of the good working order. This would be a

and engine timing systems rely utmost importance. Injuries can occur good time to review the procedures

heavily on microprocessors to from not using proper personal we have relating to those components

maximize fuel efficiency and protective equipment or working in a and have a discussion with everyone

minimize harmful emissions. In most hurry. Also, additional down time and at the terminal to make sure we all

shops, workers often use hand-held or costs from accidents related to know what to do.

laptop computers to diagnose improper repairs or inspections can Drivers play a very important role in
problems and adjust engine never be recovered. vehicle maintenance by performing
functions. TransWood has invested pre and post trip inspections and
heavily in equipping our shops with During winter months the challenges giving feed back as to how the vehicle
the latest diagnostic technology but increase. Diesel engines do not like is performing.
we are just getting started. Intent is to cold weather. They are harder to start
keep our tractors even if under and fuel gels up. Batteries are strained - Joe Ferguson
warrantee out of the dealership and from increased engine oil viscosity Director of Maintenance
reduce down time. Also, catch and tighter tolerances while cold
problems in our shops before they resulting in more effort needed to turn

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Page 6

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Meet A Mechanic

DeMar Andersen has been a mechanic at 894 since 2007.
Shortly after he came to TransWood, DeMar took over the lead
role in our Terminal shop. His skill as a welder and fabricator as
well as his mechanic skills quickly opened up an opportunity for
us to approach the customer with an idea. Most of our five-axle
312’s were built in 1990 and 1994. They had years of severe
duty hauling cyanide into area gold mines, and the frame cracks
and suspension and lift axle systems were in poor shape.

We approached our customer who owns the trailers with an idea
to completely rebuild the 5 axle trailer fleet from the frame
down, and also convert the three-axle fleet from spring to air
ride. Our five- axles were Fruehauf, Beall, Westmark, and
Brenner and they were all different. They all had fixed, non-
steerable lift axles.

DeMar set out over four years to take each unit and completely
deconstruct it. He built new subframes, changed some of the ride
heights to eliminate issues, built a standardized air system and
liftable – steerable tag axle system.

DeMar’s work has saved us tens of thousands of dollars in tires
since the steerable tags stay on the ground – never dropped or
lifted in motion. Our air systems are almost trouble-free
compared to the previous daily failures. DeMar installed all new
Hendrickson axles so we benefitted from all new ready-to-roll
components, and standardizing the parts cut our local inventory
substantially.
Most importantly, we know that every load of cyanide that goes
through the community we live in is aboard equipment that
remains in the very best working condition possible. Our
reputation with the DOT, our customer, and the community
remains very high.

DeMar represents the “above and beyond” attitude that makes
TransWood a great company. Like the mechanics at all our
terminals, we depend on him 24/7/365 to keep us rolling.

- Phil Bennett
Terminal Manager 894

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Hands Free Cell Phone
Use & Distracted Driving

The fines and repercussions for a CDL/CMV driver ticketed Cell phones have allowed our family and friends to reach
for a hand held device are huge but even more important are out to us at any given time which is a great
the safety of the driver and the motoring public. We all need convenience. When that phone rings and most likely it is a
to think about what if it was my family or friend that is family member or friend the first thing that
alongside that distracted driver.

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WINTER 2016 Page 9

crosses our minds is answer that phone drive on four wheels or a bunch more

and see if there are any issues or wheels in a CMV. These rules and What is the definition of using a

problems that we need to assist with. policies are in effect for each CDL/ mobile telephone?

That exact reason is why we have to be CMV driver. The company policy is in

PREPARED with "hands free "devices effect for all company employees and • The use of a hand-held mobile

that will allow us to adhere to the operators. It is my opinion that this telephone means:

FMCSA rule and local laws in regards FMCSA rule should apply to all o Using at least one hand to hold a

to proper hands free cell phone use. In vehicles on the road! We have all been mobile phone to make a call;

heavy traffic even hands free cell use driving and noticed another vehicle o Dialing a mobile phone by pressing

has to be used with common sense and "lane surfing" or on the "rubble strip" more than a single button; or

making sure that we know that and we think to ourselves there is o Reaching for a mobile phone in a

answering the call is not an automatic someone on a cell phone or smart manner that requires a driver to

response. There is always time after phone vs. concentrating on their maneuver so that he or she is no longer

you leave the congested traffic area to driving responsibilities! in a seated driving position, restrained

pull over and have a safe conversation. by a seat belt.

New Mobile Phone Restriction Rule

Let's make sure we are setting For Commercial Motor Vehicle What does this rule mean to drivers

ourselves up for success in all of our Drivers and carriers?

driving activities and are prepared to

answer the phone if it rings with hands A new FMCSA rule restricts the use of • Fines and Penalties - Using a hand-

free compliance in a common sense all hand-held mobile devices by held mobile phone while driving a

and safe manner. drivers of commercial motor vehicles CMV can result in driver

(CMVs). This rulemaking restricts a disqualification. Penalties can be up to

Be safe today and everyday! CMV driver from holding a mobile $2,750 for drivers and up to $11,000

device to make a call, or dialing by for employers who allow or require

pressing more than a single button. drivers to use a hand-held

CMV drivers who use a mobile phone communications device while driving.

while driving can only use a hands-free • Disqualification - Multiple violations

phone located in close proximity. of the prohibition of using a hand-held

Research commissioned by FMCSA mobile phone while driving a CMV

shows that the odds of being involved can result in a driver disqualification

in a safety-critical event (e.g., crash, by FMCSA. Multiple violations of

near-crash, unintentional lane State laws prohibiting use of a mobile

deviation) are 6 times greater for CMV phone while driving a CMV is a

drivers who engage in dialing a mobile serious traffic violation that could

I have included in this article a copy of phone while driving than for those who result in a disqualification by a State of

the FMCSA rule from May of 2012 do not. Dialing drivers took their eyes drivers required to have a Commercial

when the hand held cell use was off the forward roadway for an average Drivers License.

prohibited nationwide. In addition I of 3.8 seconds. At 55 mph (or 80.7 feet • What are the risks? - Using a hand-

have included the TransWood policy per second), this equates to a driver held mobile phone is risky because it

on hand held cell use and distracted traveling 306 feet, the approximate requires the driver to reach for and dial

driving. I would hope every one of us length of a football field, without the phone to make a call. Reaching for

would review this rule whether we looking at the roadway! a phone out of the driver's immediate

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regulations. The Federal Regulation on
cell phone use and texting states:

This rulemaking restricts a CMV driver

from holding a mobile device to make a

call, or dialing by pressing more than a

single button. CMV drivers who use a

mobile phone while driving can only use

a hands-free phone located in close

proximity. Texting includes (but is not

limited to), short message services, e-

mailing, instant messaging, a command

or request to access a Web page,

pressing more than a single button to

initiate or terminate a call using a

mobile telephone, or engaging in any

other form of electronic text retrieval or

entry, for present or future

area is risky as well as dialing because • Use voice-activated dialing. communication.

these actions take the driver's eyes off • Use the hands-free feature. To comply,

the roadway. a driver must have his or her mobile Driving Distractions

• The rule applies to drivers operating a telephone located where he or she is

commercial motor vehicle on a able to initiate, answer, or terminate a It is company policy that all driving

roadway, including moving forward or call by touching a single button. The distractions are to be limited. Your

temporarily stationary because of traffic, driver must be in the seated driving primary focus as an employee or

traffic control devices, or other position and properly restrained by a contractor should be the safe operation

momentary delays. seat belt. Drivers are not in compliance of your vehicle. Things that distract

• A mounted phone is acceptable as long if they unsafely reach for a mobile driving need to be very limited in nature

as it is mounted close to the driver. phone, even if they intend to use the and duration. Activities that distract you

• Impact on Safety Measurement hands-free function. during driving can include but are not

System (SMS) Results - Violations limited to the following:

negatively impact SMS results, and they Cell Phone and Texting Policy While Eating, smoking, drinking, in-cab audio

carry the maximum severity weight. Driving entertainment systems, CB Radios,

Hand Free communications devices,

Compliance Company policy for all employees and GPS devices, map, customer directions

contractors follow local, state, and or documents, or any other thing that

• Make sure the mobile telephone is federal regulations on Hand Held Cell requires you to take your hands off the

within close enough proximity that it is Phone use and Texting. We will not list wheel or your eyes off the road or your

operable while the driver is restrained each state and local law here but it is the mirrors.

by properly installed and adjusted seat driver or contractor's responsibility to NOTE: At all times, driver must have at

belts. understand and follow the restrictions least one hand on the steering wheel

• Use an earpiece or the speaker phone for each area they operate in and to

function. always follow at least the federal Continued on pg. 19

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WINTER 2016 Page 11

Getting to Know: Mitchell Roehr

How long have you been with TransWood? What is your dream destination or vacation?
10 Years African Safari

What do you do at TransWood? How did you get your start in the trucking industry?
Assistant Terminal Manager The oilfield

Why do you choose to work at TransWood? Where were you born?

Family ran company, single owner, and the camaraderie Clarendon, TX.

What is something that most people don't know about Who has been an inspiration in your life?
you? My Parents
Shoeing horses is not one of my strong suits
What is your favorite quote or saying?
What is your favorite movie? I can sleep good on a stormy night
A man called nobody
What to you like to do in your spare time?
Do you have any interesting hobbies? Hobby Farm
I love to do manual labor in my yard and hobby farm
If you could meet one famous person, living or dead,
What to you like most about working at TransWood? who would it be and why?
The family atmosphere Abraham Lincoln because of his strong ethics.

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A Terrific Terminal Manager

Chris Perez, terminal manager at 882, started with
TransWood in May 2015. He came from a local
transportation competitor with 16 years in the crude oil
business. Chris started in the crude oil business in
November of 2000 with BP Pipeline.

He grew up in the small town of Artesia NM and moved to
Hobbs NM in January 1999 to be a local Police Officer,
after being a correctional officer for five years. Chris
obtained his CDL by taking classes while being a
correctional officer therefore becoming a truck driver
instead of a Police Officer.

Chris is happily married to Kathy Perez who is also a Chris volunteers coaching troubled kids to keep them off
TransWood employee and they have four boys and 8 the streets. He has been volunteering for the last five years
grandchildren. In his spare time he enjoys working out and mentoring and coaching the local youth kids. Chris is
helping coach boxing and likes doing car shows for Relay working with three pro boxers and 30 amateur boxers in the
For Life and United Way. Chris began his boxing career at program ( attached is a picture of the 1st pro boxer out of
the age of ten and started boxing full time at the age of Rocks Boxing Club).
seventeen with the Rocks Boxing Club. Chris has always
enjoyed boxing, competing until his last fight at the age of Continued on pg. 19
37.

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Getting to Know: Danielle Kee

Danielle grew up with many supportive and inspirational Danielle found not one but two jobs working crazy hours

members of her family. Her Grandmother was a famous for eight months before landing an excellent opportunity

Native American rug weaver and was an inspiration to all at TransWood. She has been at TransWood since June of

her family. Danielle would have loved to have met and 2016 and is continuing to learn how to diagnose and

spent time with her grandmother who impacted all in her repair tractors and all types of trailers at the beautiful new

family with her cultural influence. Her parents, Daniel Tulsa terminal. Danielle appreciates the opportunities at

and Rosabelle Kee inspired her daily by showing their TransWood. She loves that there are no limits to learning

dedication and devotion they have for the construction something new each and every day at TransWood.

related career path they have chosen. - Mark Barnett

Danielle’s father was a heavy equipment operator and her Terminal Manager 745
mother Rosabelle, is a professional truck driver. Danielle
started pursuing her mechanical endeavors very early by
riding with her parents and helping with services and
minor repairs. Danielle worked for 2 years as a laborer
for a road construction company putting in tremendous
amounts of overtime each week during the busy season.
She decided to pursue a career by enrolling in a trade
school to become a diesel mechanic.

With Danielle’s parents providing the inspiration and
creating the desire to be a mechanic, Danielle enrolled in
Lincoln College of Technology in Denver Colorado. She
spent 13 months studying in addition to hands on training
to learn how to diagnose and make repairs to all types of
diesel powered equipment. Danielle excelled in her
studies at school and graduated with “Cum Laude”
honors. Danielle’s uncle Rodney wanted her to keep
striving for the things she wanted in life and to be
successful in her choosen field. Rodney gave Danielle a
big bright pink tool box to start her career off after
graduation.

Upon graduating Danielle moved to Oklahoma, where
the wind comes sweeping down the plain. Where the
waving wheat can sure smell sweet when the wind comes
right behind the rain, God’s country. The beautiful city of
Tulsa allowed Danielle to be with her sister Kayla, a
medical CMA, and her family.

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A Hero in a Truck

On a beautiful sunny day in September 2016, Heath Heath and slid on its side into the lane right in front of him.
Morgan started his regular run in Birmingham, Alabama.
He was traveling on I-459 North around 1700 hours. It was After coming to a complete stop, Heath immediately put on
rush hour and traffic was moderate. Heath was coming up his flashers and checked his mirrors to make sure he was
on exit 19 as the road turned into five lanes of which two clear of any eminent danger. He pulled his brakes, got out
were turning lanes. of his vehicle and ran to the overturned SUV.

Heath was in lane three. The last lane, Heath pulled the broken
one of two turning lanes, was backed windshield back and peeked his
up and traffic was stopped. A Toyota head in. Three little boys and
Highlander was going too fast for their mother were hanging from
traffic conditions and was not aware their seatbelts. Heath pulled them
of the stopped traffic in her lane. out one by one, got them away
from the wreck, and checked for
The driver of the Highlander hit a F- injuries. They were all cut up
150 that was stopped. During this pretty badly but they were ok.
time, Heath hit his brakes because he
noticed the accident about to happen - Lee Frederick
out of the corner of his eye. The SUV
flipped into lane four right beside Terminal Manager 373

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WINTER 2016 Page 15

TransWood Awards

TransWood owes much of its success to our hard-working teams at all of our terminals . Your efforts have
helped us to achieve awards in excellence, operations and safety. Here are some of the awards that we earned in
2015.

Gold Safety Excellence Award from a top 10 customer

Crude Carrier of the Year from a top 10 customer

1st place—National Safe Fleet Award from the Safety
Management Council

3rd place—National Safe Fleet Award from the Safety
Management Council

3rd place—Industrial Safety Contest from the Safety
Management Council

Carrier of the Year from a top 10 customer

Voted 129th on CCJ’s top 250 For Hire Trucking Fleets

- M. Iftikhar Husain
Manager of Electronic Media

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Mid-Continental Dry Bulk
Drive Cam Contest

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Shortly after the initial deployment of the Drive Cam bulk terminals in my region we held a “Custom Hard Hat
program we realized that it is a tool that can have a Contest” for September, and October. The rules were
very positive effect on our efforts to continually simple – Any driver that qualified for the Top Performer’s
improve safety. One of the first things it reinforced is Report would have their name entered into a drawing for a
that we have a lot of very good & safe drivers. Our TransWood Custom Hard Hat to be awarded each of those
two months. It was a successful program, and we had a lot
driver team is made up of professionals that truly of drivers that qualified to be entered.
want to be the best & safest drivers on the road.
As with all professionals there are always We will continue to look for effective ways to use Drive
opportunities for improvement that are Cam as a tool for improving driver safety, and welcome
suggestions you may have for future contests. After all,
accomplished through coaching, and the Drive Cam our mission is simple – We want each of our drivers &
program is a great tool for this. Many of our drivers have workers to return to their homes & families in the same
succeeded in making the “Top Performers” list, so we condition they were in at the start of their work day!
decided to use this report as a way to incentivize & reward Thanks to each of you for helping to keep our workplaces
them. In order to qualify for “Top Performers” a driver safe.
can’t have any “coachable events” in Drive Cam for the
month.

We continue to look for ways to use Drive Cam more - Roger Nikodym
effectively, and as part of this effort we are trying different Regional Safety Auditor
ways to reward safe drivers through contests. At the dry

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In Support of Our Troops

TransWood is a veteran friendly
employer so we are proud supporters
of all branches of service. One of our
terminals recently received the
Employer Support of the Guard and
Reserve (ESGR) award, which is
awarded to employers who support
the work and schedules of service
members in the Army Guard and
Reserves.
Please congratulate Mathew Drake
and the Clarksville, Tennessee
terminal for receiving this award and
for their continued pledge to the
strength of our Nation and
TransWood.
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From Meet a Trainer pg. 4

region”. Once the training program standards were raised same time frame he also received his Million Mile Award.

the little daily driver issues went away. Today, over 10 Again looking back, I fully understand what it takes to

years later, every driver now in the terminal has had their achieve a Million accident free miles….Complete daily

share of windshield time with Tim. A lot of other drivers focus, a million miles doesn’t come by accident. For those

in the region have also had the opportunity to interact with of you that have achieved this prestigious award,

him. Those of you that have had the pleasure of riding congratulations and thank you for your dedication and

with him also understand his passion. commitment.

A couple years ago Tim’s wife developed a serious health As mentioned earlier, this edition is about the people
issue, it was touch and go for several months. The only within our company and hopefully this short article now
reason I mention this is because I’m a people watcher. As puts a name with a face. I would also like to take this
I watched his family travel thru the “unknowns” of life I opportunity to thank Tim for all he has done for this
was amazed at how this trainer conducted himself. Torn terminal and our company by making it a better/stronger
between personal issues at home and the financial need to terminal/company.
work I watched as these issues were dealt with but the
minute he clocked in at work he was all about the work at - Lee Frederick
hand. Never a short cut taken, never did a trainee fully
understand what was going on after hours. During this Terminal Manager 373

From Distracted Driving pg. 10

while the truck is in motion.

Video Entertainment Equipment

It is company policy that while the vehicle is in motion
that use of this equipment is prohibited in the sight line of
the driver. In team operations it may be used by the non-
driving team member out of line of sight of the driver.

- Bill Sawin
VP of Compliance & Operations

From A Terrific Terminal Manager pg. 12

Chris and Kathy along with his local elementary school and sponsors watching them excel. Chris is truly a
terrific terminal manager!
family help during the summers with a family in need with the help of the
- Brent Geiger
car washes and putting on boxing all the boxers. At Christmas time
District Manager
tournaments to raise money to keep Chris loves to dress up as Santa Claus

the gym open. Chris sponsors two and hand out presents to the local

kids each month that cannot afford the youth he supports. He really enjoys

monthly gym membership. Every making a difference with the kids and

Thanksgiving Chris works with a teaching them the skill of boxing and

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HAPPY NEW YEAR
FROM OUR FAMILY

TO YOURS