MASTER OF EDUCATION IN HEALTH PROFESSIONS EDUCATION Student Handbook
Table of Contents Master of Education in Health Professions Education.............................................................. 4 Mission Statement ................................................................................................................... 4 Purpose .................................................................................................................................... 4 About........................................................................................................................................ 5 Curriculum Outline ................................................................................................................... 6 MEHPE Faculty.......................................................................................................................... 7 Cleveland Stated University Advising Office............................................................................. 8 Graduation ............................................................................................................................... 8 Degree Requirements .............................................................................................................. 9 CSU Policies............................................................................................................................ 10 Title IX Policy....................................................................................................................... 10 Family Educational Rights and Privacy Act.......................................................................... 10 Directory Information Policy............................................................................................... 12 CCF Policies ............................................................................................................................ 13 Onboarding of Non-Cleveland Clinic Students...................................................................... 13 Academic Policies................................................................................................................... 14 Incomplete Grades ............................................................................................................. 15 Plagiarism ........................................................................................................................... 16 Communication Policy ........................................................................................................ 17 VPN..................................................................................................................................... 18 Email................................................................................................................................... 18 Office of University Compliance Student Code of Conduct................................................. 19 Registration Deadlines and Related Policies........................................................................... 20 Deadlines............................................................................................................................ 20 Drop/Withdrawal................................................................................................................ 20 Add/Late Add...................................................................................................................... 20 Medical Withdrawal............................................................................................................ 21 Military Withdrawal............................................................................................................ 21 Tuition and Fees..................................................................................................................... 21 Financial Aid........................................................................................................................ 22 Application for Federal Student Aid .................................................................................... 22 Campus 411 All-in-1 Enrollment Services ........................................................................... 23
CSU Scholarships &Assistantships........................................................................................... 23 Financial Aid for Non-degree students................................................................................ 24 CCF Tuition Reimbursement Program .................................................................................... 25 CSU Student Services.............................................................................................................. 27 Vikes CARE Program Service ............................................................................................... 27 The Counseling & Academic Success Clinic ......................................................................... 28 LGBTQ+ Student Services.................................................................................................... 29 CCF Services ........................................................................................................................... 30 Caring for Caregivers .......................................................................................................... 30 CSU Resources........................................................................................................................ 31 The Writing Center & WAC Program................................................................................... 31 Center for eLearning Technical Support ............................................................................. 32 Fenn Tower General Computer Lab.................................................................................... 33 CCF Resources........................................................................................................................ 35 Floyd D. Loop Alumni Library Cleveland Clinic .................................................................... 35 EducatorDevelopment........................................................................................................ 36 Leadership Development.................................................................................................... 37 General Instructions............................................................................................................... 38 Getting Started with Blackboard......................................................................................... 38 How to Forward Email ........................................................................................................ 39 How to Register for Classes ................................................................................................ 41 Additional Information........................................................................................................... 42 Continuing Medical Education Credit ................................................................................... 42 Emergency Closing Information.......................................................................................... 43 Responsibility...................................................................................................................... 44 CCF Photograph, Film or Vocal Release Form..................................................................... 45 Core faculty Contact Information ....................................................................................... 46 Additional Contact Information .......................................................................................... 47
P a g e 4 | 47 Master of Education in Health Professions Education Mission Statement To prepare healthcare professionals for excellence in diverse educational roles. Purpose The program is designed for healthcare professionals who have current educational roles or responsibilities. This enables the application of learning to ongoing professional activities and allows students to bring real-world experiences to educational settings. The curriculum aims to refine skills in the areas of adult learning, curriculum design and instruction, learner assessment, program evaluation and educationalscholarship.
P a g e 5 | 47 About The Master of Education in Health Professions Education (MEHPE) is the result of a partnership between two top-ranked institutions: Cleveland State University (CSU) and Cleveland Clinic (CCF). This unique partnership enables us to drive excellence by preparing health professionals to be educational leaders who are able to apply theorydriven and evidence-based practices to positively impact the future of health professions education. MEHPE is housed in the Levin College of Public Affairs and Education, under Counseling, Administration, Supervision and Adult Learning (CASAL). MEHPE is a 30-credit hour, two-year cohort-based program. Contact Hours The homework/study time estimates shown here are based on recommended study time for graduate students. The amount of time you invest in this area may differ from these estimates.
P a g e 6 | 47 Curriculum Outline Fall Y1: EDB 601 Educational Research in Health Professions Education ALD 605 Adult Learning and Development Theories and Practice Spring Y1: ALD 664 Teaching Methods for Adult Learners ALD 511 Educational Technology in Health Professions Summer Y1: ALD 588 Health Professions Education Capstone: Seminar 1 Fall Y2: ALD 510 Learner Assessment in Health Professions Education ALD 663 Planning Programs for Adult Learners Spring Y2: ALD 545 Program Evaluation Health Professions Education Elective1 Summer Y2: ALD 589 Health Professions Education Capstone Portfolio: Seminar 2 MEHPE Curriculum & Elective Course Descriptions: Students take one elective in the program. We have provided examples of possible choices. However, students are able to select a course from programs across the university. The course must relate to your professional goals. Click here full program curriculum Click here for elective course descriptions
P a g e 7 o f 4 7 MEHPE Faculty Beth Bierer, PhD Colleen Colbert, PhD Cecile Foshee, PhD Wendy Green, PhD Neil Mehta, MBBS, MS Michael J. Nelson, PhD
P a g e 8 o f 4 7 Cleveland Stated University Advising Office The Education Student Services Center (ESSC) provides accurate, timely and helpful academic and professional guidance and support to future, current and past MEHPE students. ESSC is located in Julka Hall 170. To schedule an advising appointment, call the ESSC at 216.687.4625. Admissions Process & Deadlines Graduation Graduate students who have earned more than 15 hours with a degree-seeking status will have the 'Apply to Graduate' button available to them on the 'Graduation' tab in CampusNet. Once a student applies online, the graduation application fee is charged to the student account and the review process begins. It takes six to eight weeks to complete the initial review of the application. Students are encouraged to track the progress of their graduation application on the 'Application Tracking' page on the 'Graduation' tab. Applying for graduation o Students must apply for graduation spring of year 2, before March. o Students officially graduate in late August. o Diplomas are mailed out in late August. o Students can participate in the December CSU graduation ceremony. o Students must contact the CSU Graduation Office at [email protected] to ensure name is in program.
P a g e 9 o f 4 7 Degree Requirements The Master of Education in Health Professions Education admits a minimum of seven students and up to 20 students per cohort. The program is offered every other year. The application process opens on Oct. 1 of the recruitment year and closes on April 30 of the following year. Admitted applicants havemetthe following admissions standards: 1. Earned bachelor’s degree or higher 2. Minimum overall GPA of 2.75 Admitted applicants have submittedthe following documentation: ✓ Completed application form, including application fee; ✓ Official transcripts from all colleges and universities previously attended; ✓ Current curriculum vital/resume; ✓ Letter of support from chairperson or supervisor; and ✓ Personal statement that summarizes your understanding of the two-year commitment to completing the MEHPE program as a member of a cohort that describes your prior educational work and explains how the MEHPE degree aligns with your career and/or personal goals.
P a g e 1 0 o f 4 7 CSU Policies TITLE IX POLICY Cleveland State University complies with Title IX of the Educational Amendments of 1972, which prohibits any person in the United States from being discriminated against on the basis of sex in access to or participation in any educational program or activity receiving federal financial assistance. The university maintains Title IX grievance procedures for equitably addressing reports of sexual harassment, including sexual violence, that fall within the jurisdiction of Title IX. The university maintains another office for institutional equity procedures for addressing reports of discrimination, harassment, sexual violence and retaliation for addressing sex discrimination that does not constitute sexual harassment prohibited by Title IX, and retaliation for exercising any rights secured by Title IX or this Title IX Policy. FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT The Family Educational Rights and Privacy Act (FERPA) affords eligible students certain rights with respect to their education records. (An “eligible student” under FERPA is a student who is 18 years of age or older or who attends a postsecondary institution at any age.) These rights include: 1. The right to inspect and review the student’s education records within 45 days after the day Cleveland State University (“CSU”) receives a request for access. A student should submit a written request that identifies the record(s) the student wishes to inspect to the University Registrar. The Registrar will make arrangements for access and notify the student of the time and place where the records may be inspected. 2. The right to request the amendment of the student’s education records that the student believes is inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA.
P a g e 1 1 o f 4 7 A student who wishes to ask CSU to amend a record should submit a written request to the University Registrar, clearly identifying the part of the record the student wants changed, and specify why it should be changed. If CSU decides not to amend the record as requested, CSU will notify the student in writing of the decision and the student’s right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing. 3. The right to provide written consent before CSU discloses personally identifiable information (PII) from the student’s education records, except to the extent that FERPA authorizes disclosure without consent. CSU discloses education records without a student’s prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official typically includes a person employed by CSU in an administrative, supervisory, academic, research, or support staff position (including law enforcement unit personnel and health staff); a person serving on the board of trustees; or a student serving on an official committee, such as a disciplinary, grievance committee, or in student government positions. A school official also may include a volunteer or contractor outside of CSU who performs an institutional service of function for which CSU would otherwise use its own employees and who is under the direct control of the University with respect to the use and maintenance of PII from education records, such as an attorney, auditor, or collection agent or a student volunteering to assist another school official in performing his or her tasks. A school official typically has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the University. Upon request, CSU also discloses education records without consent to officials of another school in which a student seeks or intends to enroll. See below for information regarding the disclosure of student information classified as directory information.
P a g e 1 2 o f 4 7 4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by the CSU to comply with the requirements of FERPA. The name and address of the office that administers FERPA is: Family Policy Compliance Office U.S. Department of Education 400 Maryland Avenue, SW Washington, DC 20202 DIRECTORY INFORMATION POLICY In accordance with federal law, the University classifies the following information on students as directory information and may make it available to other students and to the public: 1. Student name 2. Home city and state 3. Home address* 4. Participation in officially recognized activities and sports 5. Dates of attendance 6. Degrees and awards (honors) earned 7. University email address** * Disclosure of the home address is restricted to state, local or national elected officials for the purpose of sending congratulatory letters, or to potential scholarship sponsors for the purpose of marketing scholarship opportunities. Requestors must complete and submit the Directory Information Request - Student Address Information form. ** Disclosure of the university email address is limited to users of the university email system only, and only for purposes of locating email addresses in the email directory.
P a g e 1 3 o f 4 7 Students who wish to restrict the release of the foregoing information can do so through CampusNet (Student tab, Directory Information) or by submitting the Directory Information Restriction Request form at: All-in-1, BH 116. This restriction will remain in effect until you request it be removed. However, even if you file such a request, the University will release information as necessary if it is determined that disclosure is permitted by FERPA without prior consent (e.g., response to a subpoena, health or safety emergency, etc.). Please be aware that if a student requests that the foregoing information be withheld, it will be withheld from a variety of sources, including friends, relatives, prospective employers, insurance agencies, honor societies and the news media. Students should carefully consider the consequences of withholding such information before doing so. Since the University intends to make the above information public, it has the obligation to publish this annual notification of that intent and to provide a reasonable period of time in which students can designate such information that is not to be released. The University reserves the right to publish a student directory listing names and addresses of students. CCF Policies ONBOARDINGOFNON-CLEVELAND CLINIC STUDENTS Who is required to complete the onboarding process? All non-employees are required to complete the onboarding process. A nonemployee is defined as an individual who works on Cleveland Clinic property or remotely but does not receive a Cleveland Clinic paycheck. Non-employees include but are not limited to: Contractors, Agency Personnel, Students (Nursing, Medical and Health Sciences), Construction Workers, Observers, Shadows, Researchers and Volunteers.
P a g e 1 4 o f 4 7 Onboarding Process (non-employee online tasks) ✓ Updating and verifying personal information ✓ Reviewing Conditions of Use ✓ Signing a confidentiality statement and waiver ✓ Reviewing Cleveland Clinic Policies ✓ Completing online learning modules Academic Policies Attendance Policy Attendance is expected at all classes. However, the University recognizes certain activities as legitimate reasons for an excused absence from class. In no case is an excuse from class for a University-authorized activity to be interpreted as a release from class responsibility. Responsibility for materials presented in, assignments made for, and tests/quizzes given during regularly scheduled classes lies solely with the student. Students arriving late for a class session create a distraction for other students and the course instructor. Respect for others requires one to be in place and ready to begin at the scheduled time. If a student will miss a class session, arrive more than one half hour late or leave early, it is the student’s responsibility to notify the instructor of the course prior to the class date/time. If a student misses a significant number of classes without cause, this will have a negative impact on their final grade The standard percentage for the participation portion of a student’s grade is 10%. If a student does miss a class session, arrive one half hour or later or leave early (without good excuse), it is at the discretion of the instructor to subtract points from the student’s participation grade.
P a g e 1 5 o f 4 7 INCOMPLETE GRADES The grade of Incomplete ("I") may be assigned when the work in a course has been generally passing, but when some specifically required coursework has not been completed through no fault of the student or under other appropriate circumstances as determined by the Office for Institutional Equity (OIE) or the Office for Disability Services (ODS). The following guidelines should be used when assigning an "I" grade: 1. An "I" grade can be assigned by the instructor when all of the following conditions are met: a. The instructor believes that the student has the potential to complete and pass the course; b. Student has not completed all coursework for reasons deemed justified by the instructor or OIE/ODS; c. The student’s circumstances, such as serious illness or accident, warrant the “I” grade; and d. The student has requested an Incomplete from the Instructor or OIE/ODS prior to the end of the grading period. 2. An “I” grade can be an academic accommodation deemed appropriate by the Office for Institutional Equity or the Office for Disability Services. 3. In general, failure of a student to appear for a final exam without an explanation to the instructor would not be sufficient grounds for giving an "I" grade. 4. Deadlines for completion of “I” grades are posted in the Academic Calendar and are the last day of instruction for the following semester (with the exception of Spring, which extends into Fall due to the shorter Summer semester). 5. Incomplete grades not satisfied by the stated deadline will become failing grades (“F”). 6. With the exception of incomplete grades issued as an accommodation, extensions of the deadlines must be considered by College Petition, and submitted prior to the stated incomplete deadline. 7. Other resources: a. Grading regulations in the CSU graduate Catalog b. The CSU Care Team
P a g e 1 6 o f 4 7 c. The ODS Student Handbook d. The ODS Faculty Handbook e. The Policy Against Discrimination, Harassment, Sexual Violence and Retaliation f. The Procedures of the Office for Institutional Equity for Investigating Complaints of Discrimination, Harassment, Sexual Violence and Retaliation An incomplete grade can adversely affect financial aid eligibility and academic standing, which are based on the successful completion of courses. The student is strongly encouraged to consult with an academic advisor to determine the financial aid impact and academic standing impact of receipt of an “I” grade, and whether an “I” grade is an appropriate course of action for the student. PLAGIARISM Plagiarism is grounds for dismissal! Plagiarism is defined as stealing and/or using the ideas or writings of another person in a paper or report and claiming them as your own. This includes but is not limited to the use, by paraphrase or direct quotation, of the work of another person without full and clear acknowledgment. Minor infractions comprise those instances of cheating, plagiarism and/or tampering that affect the grade of an individual class assignment or project of lesser (<25% of grade) importance. Multiple instances of minor infractions within a course or across courses constitute a major infraction. Major infractions comprise those instances of cheating, plagiarism and/or tampering that affect the overall course grade, such as a major/ comprehensive exam, term paper or project, final grade evaluation, or academic standing and status. Major infractions automatically result in an entry on the student's permanent record that the student has engaged in academic misconduct.
P a g e 1 7 o f 4 7 If you are unclear what constitutes plagiarism, a number of online sites can provide detail. One example is the Online Writing Lab (OWL) which is housed through Purdue University. You can access this site here. We will use the American Psychological Association (APA) Guide as our style guide for all class assignments. It also outlines and explains plagiarism. MEHPE reserves the right to dismiss students from the program on the grounds of academic misconduct. COMMUNICATION POLICY Upon acceptance into the program, please provide the following: ✓ Photo (i.e., professional head shot) ✓ Current contact information (email and cell phone) Communication with Faculty ✓ Communicate any questions, concerns or requests directly to the course instructor. This includes: o Inability to complete an assignment o Inability to attend a class session o Concerns regarding course material o Concerns regarding instruction ✓ Instructor will provide timeline regarding when to expect feedback on course assignments. ✓ Instructor contact information and preferred mode of communication will be provided in the course syllabus. Communication with the Department ✓ Please contact Counseling, Educational Leadership, and Adult Learning ([email protected] | 216.687.4613) for the following: o If your instructor does not respond to an inquiry within 48 hours.
P a g e 1 8 o f 4 7 o If you have raised an issue with your instructor that has not been resolved within one week. o Issues with registration. o Concerns regarding your Program of Study (POS). You may locate the POS in the Useful Documents section. VPN CSU can flag and block students who are using a VPN if unusual patterns are identified. If flagged by CSU, you may be asked to show proof that you are, in fact, using a VPN. This would mean giving the name of the VPN provider and showing some proof of signing up with the VPN company. This could be an email that shows registration with the VPN company or a bill that shows your recent payment for the services. EMAIL You will be provided with a CSU email address. If you do not plan on monitoring this email account, you should forward your mail to your preferred address. You can find the step-by-step directions in this manual. Forwarding Email If you do not wish to use your CSU-provided email, you will need to forward emails sent to your CSU account to the account you monitor the most. Why Upon admission, every student is issued a CSU email address where you will receive official communications from the University as well as emails from your instructors. Instructors can email an entire class roster via CampusNet and Blackboard, both of which are automatically set up with your CSU email address.
P a g e 1 9 o f 4 7 Please see the following pages for step-by-step instructions. Please note • CSU email account policy number 3344-7-04 (B) o Faculty and staff are not permitted to automatically redirect their CSU email account to a non-CSU external (private) email address/account. • CSU public record and privacy policy number 3344-7-06 o Any work-related email sent by faculty or staff from CSU or residing on CSU email servers may be considered a public record under the Ohio public records act and may be subject to disclosure. • Required to comply with the law; • Ordered to do so by a court of law; and • Ordered to do so pursuant to a subpoena or other legally enforceable order. • Family Educational Rights and Privacy Act (FERPA) o FERPA is a law that protects the privacy of student education records. An education record is defined as any record that is directly related to the student and that is kept by the university. OFFICE OF UNIVERSITY COMPLIANCE STUDENT CODE OF CONDUCT A printable and searchable PDF of all sections of the Student Code of Conduct (unofficial) can be found here. 3344-83-01 Introduction and Purpose 3344-83-02 Jurisdiction 3344-83-03 Definitions 3344-83-04 Violations 3344-83-05 Residence Hall Resident Behavior 3344-83-06 Student Organizational Behavior 3344-83-07 Sanctions 3344-83-08 University Judicial Procedure 3344-83-09 The Judicial Board 3344-83-10 Appeal Process 3344-83-11 Amendment 3344-83-12 Sections 3345.22 and 3345.23 of the Revised Code
Registration Deadlines and Related Policies DEADLINES Priority Online Registration for the Summer semester begins early March, please visit CSU’s Academic Calendar for specific dates. FallOpen Enrollment Enrollment begins late April. Please visit the Academic Calendar for specific dates. Spring & Summer Open Enrollment Enrollment formally begins late September; students are encouraged to register early. Class registration Registration can be done via CampusNet starting at the established enrollment reflected above. DROP/WITHDRAWAL The CSU policy for Dropping/Withdrawing from classes is listed below. Note that the MEHPE Program does not support a Drop/Withdraw option. You would not be able to continue the program if you drop or withdraw from a class. Drop/Withdrawal can be done via CampusNet through the established deadline reflected in the Academic Calendar. Non-attendance does NOT constitute an official withdrawal from classes. Questions regarding the refund schedule for classes can be directed to the Office of Treasury Services at 216.687.3615. ADD/LATE ADD Adding classes can be done through CampusNet through the first week of the term. All subsequent adding must be done with the appropriate late add form and must
have confirmation of payment from the Office of Treasury Services. Please follow all directions and deadlines stated on the appropriate late add form. MEDICAL WITHDRAWAL Students seeking a medical withdrawal from the University are strongly encouraged to consult with their college advising office before making any registration changes. Once they have withdrawn from classes, students need to consult with the Office of Treasury Services. MILITARY WITHDRAWAL Students who are called to active military duty have two options for their class work. Students may: Withdraw (“W”) from ALL courses with a full refund of all tuition and fees; or Take an Incomplete ("I") for ALL courses with the understanding that the "I" would be extended until the student has had an opportunity to finish class requirements following his/her return to school after the completion of active duty status. Affected students need to present an official copy of the military orders to the Office of the University Registrar (BH 116) and to their instructors. The Office of the University Registrar will provide copies of the orders to the Office of Treasury Services and Financial Aid Office. All questions about financial aid implications can be directed to the Financial Aid Office at 216.687.3764. Tuition and Fees In-state tuition at Cleveland State University is currently $602.20 per credit hour for In-State and Out-of-State students. At that rate, tuition cost for the program would be roughly $18,066. There is an additional $4 Career Services fee per credit hour and a $25 eLearning Course fee per credit hour.
FINANCIAL AID Financial Aid is the assistance that is provided to help bridge the gap between individual financial resources and the amount of money needed to pay for the cost of college. This assistance can be in the form of grants, scholarships or loans. Approximately 86% of Cleveland State University students receive some form of financial aid. The University participates in and administers federal and state grant and loan programs. In addition to financial aid options, CSU provides University grants, scholarships and student employment opportunities. APPLICATION FORFEDERAL STUDENT AID To apply for federal student aid, such as federal grants, work-study and loans, you need to complete the Free Application for Federal Student Aid (FAFSA). In addition, many states and colleges use your FAFSA information to determine your eligibility for state and school aid, and some private financial aid providers may use your FAFSA information to determine whether you qualify for their aid. The FAFSA and Renewal FAFSA are available to be completed online. When you complete the FAFSA, you are essentially applying for all types of financial aid including: Grants: Grants do not have to be repaid and are based on financial need. Work-Study: Federal Work-Study is a federal financial aid program that helps students meet educational expenses through work opportunities. Federal work study is offered to students based on the results of the Free Application for Federal Student Aid (FAFSA) and is considered a need-based program. Loans: Loans are borrowed money that you repay with interest to the lender. For any questions or inquires related to financial aid, please contact:
CAMPUS 411 ALL-IN-1 ENROLLMENT SERVICES Phone: 216.687.5411 or 888.CSU.OHIO Email: [email protected] Web: https://www.csuohio.edu/all-in-1/all-in-1 Facebook: https://www.facebook.com/Allin1EnrollmentServices Campus Address: 2121 Euclid Avenue, Berkman Hall (BH) 116, Cleveland, OH 44115-2214 CSU Scholarships &Assistantships A scholarship is a grant or payment made to support a student's education that is awarded on the basis of academic or other achievements. For current scholarship opportunities, please visit CSU’s Scholarships page. Graduate Assistantships Assistantships are awarded only to graduate degree-seeking students with superior academic records and who qualify at the time of their enrollment as regular graduate students. Cleveland State University provides two types of graduate assistantships: 1) a Graduate Assistantship with a Scholarship and 2) a Graduate Assistantship without a Scholarship. Terms of Graduate Assistantships: ✓ Graduate Assistants must be admitted to the College of Graduate Studies as degree-seeking students. ✓ Graduate Assistants must register for at least nine hours per semester of the assistantship. ✓ Students must have a 3.0 grade point average and remain in good academic standing. Terms of Tuition Grant Awards: ✓ Tuition grant recipients must maintain a minimum 3.0 grade point average and remain in good academic standing.
✓ Recipients must register for a minimum number of credit hours, depending on weekly service hours required. Qualifying students interested in obtaining a graduate assistant position must submit an application to the College of Education Graduate Assistant Application. FINANCIAL AID FOR NON-DEGREE STUDENTS Non-degree students may be interested in taking courses for professional development or for personal enjoyment. Non-degree status is ideal for students who are interested in taking courses at Cleveland State but do not wish to complete a formal degree program. Once admitted, non-degree students are eligible to enroll each semester. Non-degree graduate students may qualify for the Federal Stafford Loan Program if their course work is required as a prerequisite to qualify for admission to a graduate degree program. Eligibility for these loans continues for one consecutive 12-month period. Students are required to register for at least six credit hours to be eligible for the loan. A non-degree verification form, downloadable from the Financial Aid webpage, must be completed by the Graduate Program Director in the department where the courses are offered each semester to determine eligibility. The FAFSA must be on file with the Financial Aid Office in order to be considered for the Federal Stafford Loan programs. A student who has not been admitted as a Regular Graduate Student before the conclusion of the 12-month period will not be eligible for additional Stafford Loan assistance.
CCF Tuition Reimbursement Program Effective June 29, 2023, full-time and part-time benefit-eligible Cleveland Clinic caregivers can apply for tuition reimbursement after 90 days of employment. Check with your human resources department to learn more. If you are not a Cleveland Clinic employee, please check with your human resources department to get information on tuition assistance options, if applicable. Cleveland Clinic's tuition reimbursement benefit may offset the cost of tuition for qualified applicants. (Please note that non-degree seeking students and GME trainees [residents and fellows] do not qualify for tuition reimbursement.) Nonphysician caregivers can find tuition reimbursement information on the One HR Workday and Portal. Professional staff can find tuition reimbursement information on the tuition reimbursement form. If you need assistance or additional information, , please review ONE HR benefits section or contact EdAssist, our education partner. If you have tuition-related questions, visit [email protected] or call 877.410.6927, weekdays between 8 a.m. and 8 p.m. CCFNon-physician Caregiver Tuition Assistance • Successfully complete one year of employment with Cleveland Clinic (only employees enrolling in a non-nursing major) • Maintain regular benefit-eligible full- or part-time employment • Receive overall job performance rating of Commendable Performance or above on their most recent annual performance review • Have no active corrective action of Step 2 or greater (Written Warning or above) issued in the 12 months prior to their course start date • Annual maximum cap allowance for graduate degree (non-nursing major full time) is $4,500
CCF Professional Staff Tuition Assistance • Tuition assistance is offered to professional staff pursuing graduate medical education for purposes of: o Managerial development o Scientific development o Clinical development • Approval of tuition reimbursement is contingent upon the approval of the department and institute. • Staff members receive up to $7,500 per year for tuition and other expenses related to their education ($5,250 per calendar year is excludable from gross income for tax purposes). • Staff members will pay the tuition directly to Cleveland State University and will be reimbursed by Cleveland Clinic. Access the Professional Staff Tuition Assistance Form
( CSU Student Services VIKES CARE PROGRAM SERVICE CARE Management This program allows students to speak with a CARE Manager about their mental health and provides students with a formal venue to report any mental health concerns about a student, staff or faculty member at CSU. CARETeam The goal of the CARE (Community Assessment Response & Evaluation) Team is to work collaboratively to support the wellbeing and safety of students, faculty and staff, and to promote a culture on campus that encourages reporting of concerns. For assistance, please email [email protected]. You can self-refer or you can be referred by onor off-campus partners. Once your referral is received, we reach out to the student. All referrals are connected to a CARE Manager. If the problem escalates, it goes to the CARE Team, which is a university-wide team. Counseling Provides students, faculty and staff with a wide range of services such as academic, career and personal counseling, along with outreach programming, training and group facilitation. Peer Education Helping You Through Peer Education (H.Y.P.E) is a peer-led program that aims to reduce the stigma toward mental illness and suicide by encouraging self-help strategies and building a safe CSU community. Suicide Prevention You are not alone. At CSU, you are a part of the community and the community is there for one another. If you or someone you know is in need of confidential help, please reach out to our Counseling Center.
Wellness The Wellness program offers students a wide variety of services including primary and same day care, health counseling, limited in-house pharmacy and lab services, shots and immunizations, and more. Office of Disability Service This office serves hundreds of students with a variety of disabilities, including learning disabilities, chronic health issues, attention deficit disorders, psychological conditions, visual impairments, mobility impairments and hearing impairments. THE COUNSELING & ACADEMIC SUCCESS CLINIC The clinic supports students to achieve their academic and personal best. Two locations: Berkman Hall 215D (Located on the second floor on the northwest side of BH) Service Days and Hours: For in person counseling, please contact us Email: [email protected] Phone: 216.687.9325 Middough Building 203E (1901 E. 13th Street) Service Days and Hours: For in person counseling, please contact us Email: [email protected] Phone: 216.687.9325 Contact us: Appointments can be made through contacting our staff: Email: [email protected] Phone: 216.687.9325 Fax: 216.687.9362
OFFICE FOR INSTITUTIONAL EQUITY The Office of Institutional Equity (OIE) promotes student success by administering the University's Policy against Harassment, Discrimination, Sexual Violence and Retaliation, and the University’s Equal Opportunity policy statement. OIE oversees the University’s compliance with federal and state laws, including Title VI, Title VII, Title IX and ADA, that prohibit discrimination and harassment based on race, sex, pregnancy, religion, color, age, national origin, veteran and/or military status, genetic information, disability, sexual orientation, gender identity or expression, marital status or parental status. LGBTQ+ STUDENT SERVICES LGBTQ+ Student Support Program The program offers one-on-one support, case management and service coordination to students. We see this as a step between peer support and therapy. While we are not offering structured therapeutic interventions, we assist students who feel they could benefit from personalized support from a LGBTQ+ graduate student who is performing their Social Work field placement at LGBTQ+ Student Services. Email [email protected]. LGBTQ+ Mentorship Program The program provides a 1:1 mentor/mentee relationship for students that focuses on career guidance and general support. Each student is paired with a college graduate who is a member or ally of the LGBTQ+ community and a working professional. Mentors will provide career information and share their own lived experiences to support the professional and personal growth of student mentees. To sign up, please visit CSU’s LGBTQ+ Programs & Services. Safe Space Training Safe Space trainings are opportunities to learn about LGBTQ+ identities, gender and sexuality, and examine prejudice, assumptions and privilege. Participants learn what it means to be an ally and discuss the ways that faculty, staff and students can actively contribute to creating/maintaining a safe and inclusive campus environment for all. We maintain a list on our website of all CSU faculty and staff who have taken this training. For additional information or to register, visit CSU’s Safe Space Training Information.
CCF Services Additional resources for CCF employees CARING FOR CAREGIVERS Professional Staff Assistance Program Provides assessment, counseling and resources, both in-person and virtual, to physicians and other professional staff. Includes services for evaluation and treatment of impairment through the Physician Health Program (PHP). LicensedProfessionalHealth Program A restorative program for nurses and other licensed professionals dealing with impairment. EmployeeAssistanceProgram Provides employees and dependent family members with in-person and virtual services such as short-term assessment, counseling and referral. Well-beingResource andReferral Center Provides resources on well-being and referrals. Resources include online articles, seminars, family dependent care searches, legal assistance, financial counseling and more. If you are not a Cleveland Clinic employee, please access the Cleveland State University resources or contact your organization’s human resource department for further assistance.
CSU Resources THE WRITING CENTER & WAC PROGRAM The Writing Center staff typically offers online tutorials during the summer. Online Appointments & Guidelines The CSU Writing Center and WAC Program have two goals: hospitality and independence. We strive to create a warm environment because we believe that writing requires many decisions that are best made in a peaceful and welcoming environment. Below is a list of services and resources for students and faculty/staff. Writing Resources The CSU Writing Center offers a variety of services and resources to students. Make an appointment by visiting our online writing assistance page.
CENTER FOR ELEARNING TECHNICAL SUPPORT You can get help with technical issues several ways. Your instructor may be able to assist with technical issues, but the CSU Center for E-Learning is the best resource for troubleshooting Blackboard-related issues. Follow these easy steps whenever you have a technical problem or question. For technical issues related to MyLearning, please contact cTEKI at 216.444.4566. Note: These steps are for seeking help with technical questions only. For login issues or to reset your password, visit the CampusNet Password Reset page, or call 216.687.5050, option #7, to speak with a call center representative. Search the online knowledge bases: CSU eLearning Help Student Blackboard Help Instructor Blackboard Help For general information or questions about eLearning and consulting services, faculty and students may contact the Center for eLearning via phone at 216.687.3960 or email at [email protected]. For email submissions, please provide your CSU ID number for the fastest response. The Center for eLearning operates Monday – Friday, 8 a.m. to 5 p.m.
FENN TOWER GENERAL COMPUTER LAB Contact: 216.802.3296 Website: https://www.csuohio.edu/services-for-students/ft103 Hours: Sunday through Saturday 8 a.m. to 8 p.m. Equipment Personal Computers: 19 iMac Computers: 1 Color Printer: 1 Black & White Printer: 2 Scanner: 1 Quick Print Station: 1 Software Review the available software. Lab Monitor Services Provided View a list of services available from the Lab Monitor. Laptops, Tablets, MacBook Airs and Scientific Calculators Get information about the Mobile Campus laptop loan program. Printing and Print Refunds Get information on printing, purchasing additional printing and requesting print refunds. General Computer Labs CSU’s Information Services and Technology maintains several general computer labs, equipped with more than 200 22-inch screen computer monitors across campus, so students have free computer access. Some of these labs are designated “Quiet Study Labs” and some are designated “Campus Connection Lounges.” View a list of all General Computer Labs and specific details concerning them.
MICHAEL SCHWARTZ LIBRARY User Service Center: 216.687.2478 or 216.687.2479 Website: https://library.csuohio.edu/index.html Hours: View current hours Justhave a quick or general reference question? Contact us by phone at 216.687.5300, text us at 216.820.9691, email us or check our Library FAQ. Ask your Personal Librarian Each of CSU’s librarians is a subject specialist in one or more disciplines. Think of your subject specialist as your personal librarian, available to help you —student or faculty — with subject-specific research and instruction. BorrowingBooks & Other Materials CSU students, staff and faculty must have a valid Viking Card to borrow library materials. If you are from another OhioLINK institution, you may use your school's ID to check items out of the CSU Library. Renewing Materials All regular circulating materials may be renewed four times if no one has requested the material. Renewals may be made in person, by calling User Services at 216.687.2479 or online via Scholar's MY ACCOUNT option. OverdueMaterials Fines for overdue materials vary according to patron and material type. View the current fine rates. An Error or Problem Accessing an Electronic Resource Use the Error Report form, or call Jeff Beuck, Senior Library Systems & Data Specialist, at 216.523-7486 or email your report to [email protected].
P a g e 3 5 o f 4 7 CCF Resources FLOYD D. LOOP ALUMNI LIBRARY CLEVELAND CLINIC Contact 216.444.5697 Website: https://ccfmain.stacksdiscovery.com/ Hours: Monday - Friday, 7:30 a.m. to 6:30 p.m.; Saturdays, 8:30 a.m. to 4:30 p.m. The library has 12 study carrels and two tables with power for your devices. Two study rooms and two conference rooms with media can be booked either via Room Scheduling or using the tablets outside the rooms. You may bring food and covered beverages into the library and eat at the computers. Public Computers Computers are available on a walk-up basis: The library has 12 public computers with EPIC, Microsoft Office and Outlook. Log in using your network credentials to access your network drives. If you have a Cleveland Clinic-owned laptop, enjoy the secure Wi-Fi. Personal devices can connect to the public Wi-Fi. A multi-function device provides copying, scanning and full-color printing from the public computers. There is no charge for printing.
P a g e 3 6 o f 4 7 EDUCATORDEVELOPMENT CSU students who are faculty with affiliated universities/colleges (e.g., Case Western Reserve University School of Medicine) may wish to investigate faculty development/professional development opportunities through these colleges or universities. In addition, hospital systems often offer faculty development to educators at the departmental and/or institution level. Cleveland Clinic employees are invited to explore the following free educator development opportunities: Distinguished Educator Program LevelsI and II Essentials series participants who have attended at least one mini retreat and eight individual sessions are eligible to participate in the Distinguished Educator program. For more information, please visit https://bit.ly/2IHiuF0 Essentials Program for Health Professions Educators Essentials is an annual program that includes mini retreats and approximately 33 individual sessions, held at least two times per month. For more information and to register, please visit https://bit.ly/2TifPG2 Medical Education Fellowship This year-long experience provides support to one or two Medical Education fellows per year. The goal is completion of a major educational project with faculty mentorship. Members of Cleveland Clinic professionalstaff may apply for this fellowship. For more information, please visit https://bit.ly/2BX8rG3 Simulation Education Fellowships The Simulation and Advanced Skills Center (SASC) at Cleveland Clinic sponsors a three-tiered simulation training program that offers opportunities and experiences based on the interests and goals of the applicant. For more information, please visit https://cle.clinic/30shJXY Additional Educator Development Opportunities Please visit the Clinician Educator Track webpage at http://clinicianeducatortrack.ccf.
P a g e 3 7 o f 4 7 LEADERSHIP DEVELOPMENT Cleveland Clinic –Weatherhead Executive MBA The Cleveland Clinic-Weatherhead Executive MBA will help you examine your leadership strengths, identify gaps and develop a personalized learning plan to become the best leader you can be. For more information and to register, please visit https://clevelandclinic.org/emba Cleveland Clinic Connect Today Cleveland Clinic Connect Today is designed to foster a culture of lifelong learning. Whether you are leading clinical teams, practices or specialties, you can find resources to develop skills that will help you grow, inspire, innovate and ultimately provide exceptional patient care. For more information, please visit https://ccf.jiveon.com/ CWRU Weatherhead MS in Positive Organization Development and Change (MPOD) The Weatherhead Master of Science in Positive Organization Development & Change (MPOD) empowers experienced professionals to effect positive change in diverse spheres of influence. For more information and to register, please visit https://bit.ly/2WSH9Kb LinkedIn Learning LinkedIn Learning is an online educational platform that helps you discover and develop business, technology-related and creative skills through expert-led course videos. For more information, please visit https://bit.ly/2tprbN0
P a g e 3 8 o f 4 7 General Instructions GETTING STARTED WITH BLACKBOARD Before classes begin, instructors use CSU email addresses to send information to students regarding an online course. Be sure to either check your CSU email or set up email forwarding (see instructions in handbook). The University also sends official correspondence to CSU email addresses. Announcements may include general university information or university weather-related closures. Courses are generally available one week BEFORE classes start. However, making the course available to students is at the instructor’s discretion. If a course is not showing in your course list and you believe it should, first contact your instructor to ask if the course has been made available. Logging In: 1. The easiest way to get to the Blackboard login page is to go to MyCSU from the CSU homepage or go directly to the login page. 2. Login using [email protected] Getting Help: Ask the 24/7 Blackboard Technical Help Line student help page at or call 216.687.5050, option #3. The Center for eLearning can also assist with Blackboard questions. You can contact them via phone at 216.687.3960 or email at [email protected]. Note: If you have a question about assignments, course content or other course activities, direct those questions to your instructor. This guide is intended to provide steps to take for seeking help with technical questions only.
P a g e 3 9 o f 4 7 Training: As technology is ever-changing, we recommend you visit the Center for eLearning. You may also want to register for the Blackboard Student Orientation course that you are welcome to take at any time. o Call the 24/7 Blackboard Help Desk at 216.687.5050, option #3, for Blackboard Support. o 24/7 Blackboard Support Live Chat is now available. HOW TO FORWARD EMAIL 1. Open a web browser and enter the following url: https://campusnet.csuohio.edu. When you get there, click on the “CampusNet Login” link. 2. Login with your CSU ID and Password. (Note: passwords are case sensitive.) 3. Look at the upper left of the resulting screen. You’re looking for a link that says “E-mail.” Click on that link.
P a g e 4 0 o f 4 7 4. Look for two things on the resulting screen. If you have never been here before, at the left edge of your screen it will say: This is useful information. (If you have been here, and have set forwarding, it will tell you that instead). 5. In the middle of the screen you should see the following: To set up forwarding, click the “forward” button. 6. On the resulting screen, fill in the email address.
P a g e 4 1 o f 4 7 7. After a brief wait you should see a confirmation screen: HOW TO REGISTER FOR CLASSES Web registration is available through the CampusNet link from the My CSU Homepage. You will log into this service using your CSU ID and your personal CampusNet password. By using these pages, you can view the online course schedule, add courses to your schedule, drop courses and print your schedule. Use the help screens for any assistance you need with these web pages. You will need to use your CSU ID number and the appropriate password to use CampusNet. Please have these available before you begin your registration session. *If you do not know your CampusNet password, contact the IS&T Help Desk at 216.687.5050. Step 1: Sign into CampusNet. Step 2: Click on the “Student” tab. Step 3: Click the link “Add/Drop.” Step 4: Click on the magnifying glass for the Academic Year for which you are registering. Step 5: Click on the link for the semester for which you are registering. Step 6: Click the blue plus sign that says “Add class to this schedule.” Step 7: You are given a few options. The easiest way is the button for “Search by Subject and Catalog Number.” Step 8: Select the Subject from the drop down: ALD – Adult Learning & Development and EDB - Curriculum & Development. Step 9: Click Search after you have found the subject. Step 10: Once you find your course, click the blue plus sign by that course. Be sure to select the correct section. Step 11: Click Continue. Step 12: Click Enroll Now.
P a g e 4 2 o f 4 7 Additional Information CONTINUINGMEDICAL EDUCATION CREDIT The courses offered through the MEHPE program (except for electives) are approved for AMA PRA Category 1 Credit™ through Cleveland Clinic. Credits can be claimed at the end of each semester. To claim your credits, visit MyCME or point your smartphone’s camera at the QR code below: Please note that you are not required to claim the AMA PRA Category 1 Credit™
P a g e 4 3 o f 4 7 EMERGENCY CLOSING INFORMATION General Policy Statement If Cleveland State University’s main campus is closed and classes are cancelled, any partnership classes held at another location are also cancelled (even if that particular campus is open). For example, if you are scheduled to meet at the Cleveland Clinic main campus and the campus is open, but CSU has closed, your class will still be cancelled. If the location where you are scheduled to meet is closed and classes are cancelled but CSU’s main campus has not closed, any partnership classes are also cancelled. You will be notified by your instructor when and where any make-up classes will be held. Because of accreditation standards, any face-to-face session that is postponed due to an emergency will be rescheduled. Every attempt will be made to replicate the conditions (time/location) of the original class meeting when possible. Attendance and participation expectations will be the same as for the originally scheduled class meeting. Note: This applies only to in-person class sessions. Online dates are at the sole discretion of the instructor. Emergency Notifications If an emergency is a critical incident, or becomes a critical incident, you can find important information through Cleveland State University’s homepage, CSU Alert emergency notifications, and Cleveland State University’s Facebook and Twitter accounts. About the Systems The University maintains at least two emergency notification systems for the CSU community: 1. Primary: Voice Emergency Notification Systems (VENS) using voice announcements over the CSU fire alarm system speakers.
P a g e 4 4 o f 4 7 2. Secondary: CSU Alert using any or all of the delivery methods you select: • Voice message (mobile and/or landline) • Text message • Email When You Will Receive an Emergency Message • Emergency messages are only broadcast by the authority of the University President, Provost or select members of the Campus Safety division. Aside from annual testing, you will only receive a message using the systems if it is an emergency. The systems are not used for non-emergency messages. Situations for which one or both systems may be used include, but are not limited to: • Campus closings (weather, utilities, etc.) • Building Emergencies (utilities, HAZMAT incident, major fire, etc.) • Potential life-threatening situations on campus • Activation of Emergency Response Teams CSU Alert will broadcast messages as quickly as technically possible. RESPONSIBILITY You are responsible for ensuring that your up-to-date information is on file with the University so that you will be notified via CSU Alert in the event of an emergency. The information that you initially provided to the University when you entered as a student or employee will be used for CSU Alert broadcasts. To update your information anytime, go to your CampusNet account.
P a g e 4 5 o f 4 7 CCF PHOTOGRAPH, FILM OR VOCAL RELEASE FORM
P a g e 4 6 o f 4 7 CORE FACULTY CONTACT INFORMATION Cleveland State University CASAL Department Julka Hall 270 Graduate Programs Adult Learning & Development (ALD) Wendy Green, PhD Program Director & Faculty Counseling, Administration, Supervision & Adult Learning (CASAL) 216.523.7147 [email protected] Frederick M Hampton, EdD Interim Chair & Associate Professor Counseling, Administration, Supervision & Adult Learning (CASAL) 216.687.4582 [email protected] Cecile Foshee, PhD Director & Faculty Center for Educational Resources, Education Institute, Cleveland Clinic 216.956.9983 [email protected] S. Beth Bierer, PhD Faulty Lerner College of Medicine & Center for Educational Resources, Education Institute, Cleveland Clinic 216.444.3283 (o) or 216.312.9323 [email protected] Colleen Y. Colbert, PhD Faculty Center for Educational Resources, Education Institute, Cleveland Clinic 216.312.9322 [email protected] Neil Mehta, MBBS, MS Faculty Lerner College of Medicine, Education Institute, Cleveland Clinic 216.445.6512 [email protected] Michael J. Nelson, PhD, MEd Faculty Director, Digital Learning Solutions, Education Institute, Cleveland Clinic 216.538.9184 [email protected]
P a g e 4 7 o f 4 7 ADDITIONAL CONTACT INFORMATION Campus 411 All-in-1 Enrollment Services Hours of Operation (in-person): Monday – Friday, 9am to 5pm 216.687.5411 [email protected] Sabrina Freney Administrative Support Center for Educational Resources, Education Institute, Cleveland Clinic 216.442.6059 [email protected] Sarah Henley Administrator Assistant Counseling, Administration, Supervision & Adult Learning (CASAL) 216.687.4613 [email protected] Daphyne Durda Administrative Coordinator Counseling, Administration, Supervision & Adult Learning (CASAL) 216.875.9949 [email protected]