September 2019 Magazine Master v1

RETAILNETWORK Sep
2019
….our news for you

IN THIS ISSUE

Ask The Expert

See the Bigger Picture

Q3 Agent Recognition
Awards

Leo Brown
Karting Talent

Getting to Know

You Padraig Ó Gríofa

Safety First

“Nothing is more important than This year’s Safety Week theme “So
safety” is a mantra we all live by at many things to enjoy… would you
Air Products. The tools and processes miss them?” focused on these things,
we have in place have been developed to encourage us all to consistently
to keep us, our customers, and the make safety our personal number one
communities in which we operate priority. We ran a a photo competition
safe. At Air Products, we want you all in our Crewe office to demonstrate
to go home in the same condition you the main safety hazards. Below is one
came to work. of our winners demonstrating six
possibilities.
Getting injured impacts all areas of
your life, not just your job, but also “Nothing is more important
your ability to enjoy the things you than safety”
treasure such as hobbies, friends and
family.

Trip hazards Wearing correct PPE Working in combined spaces
Lifting objects

Increased Plant Reliability

Whilst we have planned outages
throughout any year, this year in
particular we have started a major
campaign of maintenance shutdowns of
our large facilities, primarily to address
a number of issues affecting our plant
reliability, now and in the future.

Through these outages we have David Maitland
completed several projects and Operations Manager
maintenance activities at
Stallingborough, Hull ASU2 and Didcot Packaged Gas UKI
to replace and upgrade ageing assets.
At Harlow, we’re upgrading the switch
valves for a more reliable robust design.

For us to complete these activities
successfully it takes a ‘one team’
approach, with planning and support
from our production, maintenance,
distribution and scheduling teams.
Forthcoming outages are planned for
Hull ASU1, Carrington, Llanwern ASU
and HyCO, Stallingborough, Didcot,
Milford Haven as well as several of the
smaller on-site generators

Marketing Tip

Download a copy of our Welders
Handbook. Available on:
airproductsretail.com

The Bigger Picture

…Ask The Expert

Inspiring the next generation

5

Crewe FC Charity Event

Louis James our Regional There has never been a Danny Massey, Crewe FC’s
Retail Customer Support challenge/outdoor activity Head of Football
for West UKI, recently we have let stand in his Development is delighted
played a charity football way, and although we will the club can help
match at a Crewe FC in keep that going we also
support of Archie Harrop. need the equipment to help “Archie is really well known
us along. to us, having regularly
Archie, 7, suffers from attended both the Crewe
cerebral palsy and whilst Archie's football club ‘Crewe FC’s Community & Disability
being one of the most FC’ are amazing in hosting Sessions, as well as our
energetic children you’ll this fundraiser for him and annual Colour Runs. He’s
ever meet, desperately our family. He is definitely loved by everyone at the
needs an all terrain supported and valued like Club and we’re in a
wheelchair to enable him to any other person there & privileged position where we
continue with his active they have supported him in can support him.
lifestyle. becoming the determined He’s one of our own and I’m
child he is today.” sure the players & members
His mum Jo, who is leading of this Club, along with local
the fundraising efforts for Archie and family community will all come to
her son, said “Archie may support Archie”
be disabled but that doesn't
stop him. He has daily
struggles of pain and
tiredness, but he tries and
wants to be just like any
other child! This all terrain
wheelchair will change his
life so much and make him
more comfortable in all the
activities we are always
doin6 g!

7 7/5/2019 Air Products Internal Use Only

Focus on Gel Plant & Tool

Glenn Brown has been Glens son Leo is 12 years races for Jack Dex Racing
trading just over 6 years old and He races Iame based in Daventry Leo's
now under the name X30 Mini in two ambition his to eventually
‘Gel Plant and Tool’ championships where he is compete in the British
covering Worcestershire, currently 5th and 6th. Leo Touring Car
North Gloucestershire got his first poduim Championships (BTCC).
and the Cotswold area. (second) in Mini X30 at We are pleased to sponsor
There are four members Kimbolton in May in only such a great young talent
of staff in total and they his second time every to help develop a
pride themselves on racing there. He has only promising future in
their service - offering been racing on outdoor
next day delivery on all circuits for 18 months and karting
products. They have next year will hopefully be
also adopted a ‘never competing the British
say no policy’ and their Championships.
challenge to customers
is "you name it, we will Leo started indoor karting
do it“, which Glenn says in 2017 coming 3rd in the
can produce “interesting Mr Karting Cadet
challenges along the Championship his first
way!” year and then winning it
the following year. Leo

8



Agent Recognition Awards

We are pleased to announce our Q3 Agent
Recognition Awards. There were some
excellent nominations and impressive results in
all categories. The well deserved winners each
received £250 Virgin Experience vouchers..

If you would like to make a nomination or be
considered for our next quarterly awards, then
please contact your Regional Retail
Management Team

More winners from Q2

& Nick Phelan Nathan Andrew &
David George

Category Winners

Marketing -
Best New Agent –
Commercial –
Safety –
Service –

Congratulations to some of our Q3 winners….

The Art of Welding

Meet our Artisan Welders

Rob Mulholland is a sculptures push the
boundaries of physical
sculptor and environmental structural engineering
artist who exhibits allowing him to explore and
throughout the U.K and develop his practise further.
world-wide and undertakes His work is both gallery
both public and private based and sited in public
commissions. His practise spaces and he has been a
explores the complex customer of our agent
relationship between ‘Express Fuels’ using Air
humans and the natural Products gas for many
world. Utilizing a wide years.
variety of forms and
materials his sculpture
installations interact with
their surroundings. He
incorporates mirrored
surfaces in his sculptures to
reflect the given
environment and alter the
viewers perception of the
space. The reflection is
purposely distorted inviting
the viewer to question their
individual relationship with
their surroundings. His

13

Tom Stockton

Getting to Know You

Pádraig Ó'Gríofa My alarm goes off at… 0700 but Who do you most admire? Jack
Metalman I rarely need it nowadays Nicholson, because let’s face it he
Engineering is not now nor never was a
What’s your biggest George Clooney lookalike but his
professional achievement? craft got him the parts that he
Selling property at the right time made his own. A master at his
for once, the ass fell out of the chosen career.
market a year later.
Which words do you most
How did you get to where you overuse? Not for publication in a
are today? A Mazda CX5 family read magazine .

The worst part of your job? I If you weren’t in your current
have no one to answer to only position, what else might you
myself. be doing? Probably acting
professionally.
The best part of your job? I Theater has been my sport and
have no one to answer to only passion all my life from acting to
myself. producing, production manager,
stage hand, stage manager the
What is your pet hate? Negative whole gambit , if there was money
people, and voice mail. to be made in it I would have
loved to do it professionally.
Most memorable work
moment? Closing an account of Any vices? Have you an hour?
a customer who was hugely high Crisps, Tayto cheese and onion,…..
maintenance and low return, it any yellow cold liquid with a
eventually clicked with me we specific gravity of 1.050.
didn’t need his baggage, I politely
told him we could no longer do What single thing would most
business and closed his account. improve the quality of your
Like when you stop hitting your life? An extra four hours in a day.
head off a wall….
How do you relax? Very easily,
What do you consider to be the I am basically lazy so need no
most important attributes for a excuse to kick back and take it
leader? Bring people with you. easy.
and I always remember my Dad’s
advice “be nice to them on the What is the one thing you want
way up, they will be waiting for to know before you die? Other
you on the way down” than what is dark energy? Dark
matter? What’s beyond the event
horizon? Physics fascinates me,
I can barely understand some of
the concepts but love the subject.