Business Plan 2021

the year to

EXCEED

two thousand and twenty-one

Your Potential Can Far Exceed Your Expectations
~ Cody McLain

GOALS + OBJECTIVES

2021 Business Plan

CONTENTS
Mission & Commitment To Culture • 4-5
A Look Back • 6-7
Commitment To Staff • 8-9
Christmas Card & Flow Chart • 10-11
Organization Revenue & Opportunities • 12-13

One of the reasons our firm has been around for over 60 years, is because we excceed
expecations of our clients while staying true to our service based character!

~ Mark Davenport

FIRM VISION

PHILOSOPHY
Through an inclusive, interactive design pro-
cess, our work reflects the
values and social organization of the communi-
ties we serve.

SLOGAN
Designing your vision

MISSION STATEMENT
Our mission is to serve every client by creating
environments that inspire people to achieve at
their highest potential.

Leaders instill in their people a hope for success and a belief in themselves. Positive
leaders empower people to accomplish their goals.

~ Neil Pieratt

Commitment to Culture

COMMITMENT TO CULTURE Cultivate our staff, dedicate to their professional
Exhibit the highest level of professionalism development and invest in their futures, by
and ethical behavior helping the staff grow and giving them the
tools to be successful
Maintain partner involvement on every project
Routinely evaluate our internal processes and
Continually provide services-first and best operations to ensure that we proceed in the
practices best interest of our
clients and consistently challenge ourselves to
Remain the most flexible and responsive firm do more
in Arizona
Create exceptional environments that respect
social and cultural needs, environment, budget,
schedule and life-cycle cost

The SPS+ team members are all chefs, each with their own interesting ingredients
that they bring to the SPS+ kitchen. Our clients know that every project is uniquely

prepared and seasoned just for them!

~ Catherine Pieratt

A LOOK BACK 1960 1967

Cartmell and Rossman Wendell E Rossman
Architects Architect

1960 1967 1977

OUR MANZANITA NAU WALKUP
FOUNDATION HALL SKYDOME
This cutting-edge structure is a landmark SPS+ developed our innovative
Dr. Wendell Rossman and William of the City of Tempe and Arizona State Ensphere Concept in response to
Cartmell joined together to form University. It was the tallest building in the NAU’s request for an indoor football
Cartmell and Rossman Architects. state when it was built and remained the stadium. We have designed similar
tallest in Tempe for over 40 years. wood-beam structures for the City
1960 2005 of Tacoma, Washington and the
2000 1965 1970 University of Portland among others.
2010
During our final transition to become 1975
SPS+ Architects, the culture and SPS+ Architects was making constant
expectations needed to be changed. changes to move forward and develop new 2011 2012
This is when we decided as a company innovative designs for our clients. We were
we will only have Awesome employees contracted to design Casa Grande’s new SPS+ Architects decided that we
and Awesome clients like West-MEC! replacement school which helped us fulfill needed to continue to deliver
our goal of the year to Shift our thinking. excellence to all of our clients. With
2015 our collaborative efforts we were
2016 contracted to design Creighton’s New
WEST-MEC Replacement Elementary School.
NORTHWEST CASA GRANDE
CAMPUS REPLACEMENT 2017
SCHOOL
CREIGHTON
ELEMENTARY
SCHOOL

1993 FIRST CAD PROJECT 1995 – 2005 STATEWIDE SFB PROJECTS

RSGS Architects transitioned Unprecedented state funding through SFB allows
away from hand drafting and our firm to provide new schools and renovations to
began its first CAD project. over a dozen districts, focusing on rural schools.

1981 1987 1974 1997 2002 2008

RSG Architects RSGS Architects Rossman + Partners SGS+ Architects SSPW Architects SPS+ Architects
Architects

1985 1991 2013

CHANDLER CENTER FIRM RELOCATION SAN CARLOS
FOR THE ARTS RSGS Architects DISTRICT OFFICE
Features SPS+ Architects’ moved from our SPS+ Architects rehabilitates and
groundbreaking and patented original Phoenix location to a brand new re-purposes a historic tufa stone
Turntable Divisible Auditorium building in Scottsdale, AZ, where we schoolhouse into the San Carlos USD
concept, a design that has become have operated for more than 20 years. district office.
widespread across the country
1990 1990 1995
and internationally. 2014 2015 2016

1980 1985 In 2019 SPS+ Architects was chosen in 2020, the world was hit with
2013 to rebuild the historic Hohokam the COVID-19 virus. Our firm was
Elementary school that was originally able to pivot and work remotely to
Our 2018 had high expectations, but as a designed by Ralph Haver, an influential keep our staff safe. We also grew
company we decided to focus our efforts architect in Phoenix Arizona. to 50+ employees during a time
both internally and externally. We were when other firms closed their doors.
able to make an impact on our Clients, 2019
Employees, and Community! 2020
HOHOKAM
2018 ELEMENTARY COVID-19 &
SCHOOL COMPANY
THE YEAR GROWTH
OF IMPACT!

2008 FIRST BIM PROJECT 2012 FIRST LEED® CERTIFIED PROJECT

SPS+ Architects transitions to Revit, a building SPS+ Architects completes the Scottsdale
information modeling software that allows buildings Community College Film Building, the firm’s
to be designed from concept to construction in 3D. first LEED® Certified Building.

COMMITMENT TO OUR STAFF

SPS+ Architects has grown from 22 employees in 2015 to 58 employees by 2021. One of the
challenges that come with this growth is communication and overall understanding of company
standards. So to address these challenges SPS+ Architects has implemented monthly meetings
to keep communication open with its employees.

SPS+ MONTHLY STAFF MEETING SPS+ Task Force
This meeting is designed to make the company Our firm is currently in the process of constructing
aware of what is going on at SPS+ Architects. Task Forces that will help our firm Develop,
Having 3 targeted sectors, over 30 current projects Document, and Sustain. A few of our task forces are
going on at one time, and separate divisions within listed below.
the company can cause overall communication
to be affected. This meeting will make employees 1. MS Teams Standards: Darlene
aware of anniversaries, birthdays, company events, 2. Revit Standards
current projects, and more. Interiors
Architecture
ANNUAL AND MID-YEAR REVIEWS 3. Spec Templates
In these reviews the employee will have the 4. Presentation Templates - SD, DD, Finishes
opportunity to voice opinions and meet with 5. Intern Engagement
mentors on upcoming professional development 6. Interview/ Marketing
opportunities. It is important that the employee 7. Technology
comes prepared and ready to discuss challenges 8. Teambuilders
and possible solutions. 9. LEAN:
10.Ajera:
11. QAQC
12. Lunch & Learns
13. Community Outreach:
14. Sample Library:

2015

SPS+ ARCHITECTS HAS GROWN FROM 22 EMPLOYEES IN 2015

3-5 YEAR STRATEGIC PLAN GOALS FOR FUTURE
With our growth, our firm has decided to While going through strategic Planning
go through an extensive 3-5 year strategic it was intended that our team has 3 over
planning process. This process included: arching goals for the future of the firm.
Those goals include:
Client Surveys: We developed an unbiased
qualitative survey for clients, consultants, Mapping Our Processes: With the growth
and competitors. These surveys were seen over the last 5 years, our firm has
conducted through email and over the become more standardized and is in
phone. need of planned structures for all of our
processes.
Employee Surveys: We developed an
in-person and digital survey to ask our Hiring Top Talent: Identifying our growth
employee where they want our company as a large contributer to our success, we
to go in the next 3-5 years. This survey see hiring quality employees as one of our
included a SWOT analysis as well as sector largest goals. We are protective of our
strategies for the future. brand and team, so our decisions in hiring
need to be
Brand Journey: This includes a reflection of
our current brand and the possible changes Professional Look But Maintain Identity:
we see for the future. This is both internal Even though our vision is the same, our
branding as well as external branding. identity has changed. We need to have our
branding and message reflect who we are
as a firm.

2021

TO 58 EMPLOYEES BY THE END OF 2020

SPS+ ANIMATIONS
It has become a holiday tradition that SPS+ Architects sends
out a card that shows everyone in the office cartoonized in
a certain style. In the year 2020 we cartoonized our team to
be apart of the Disney Universe!

2015 - Peanuts 2018 - Bitmoji In 2020 SPS+ imagined new possibilities and
2016 - Hanna-Barbera 2019 - Star Wars conqueredunprecedentedchallenges,we can't
2017 - Simpsons 2020 - Disney wait to keep making dreams come true in 2021

Anders Battle Niti Patadia Ricardo Enriquez KristynLuther Andy Struchen BrianKaminski Mark Davenport Bill Pittenger

AllysonHinz Katey Roggenbuck Maryam Moradnejad Kimbri Simmons Stacy White Sue Peacor Richard Begay Jr. Bob Pian Neil Pieratt

Alisa Hernandez Joanna Boyle Daniel Michels XanthusReede Kevin McDaniesl Katie Poland Scott Tyler Aaron Tsosie Kathy Bullock

Rigoberto Berber Sarah Brausch Alan Kravitz DiegoToledo MarcoDel Ros. Rivera Carolina Carolina Haros Taylor Pomahatch Hailey Davenport

Jeremy Bloomer Darlene Cadman Brent Heaton Scott Moellenberndt MirandaGarcia Lauralee Montemuror FranciscoAcedo John Moore Meghan Hoiness

Catherine Pieratt Drew Keil Jessica Hamiliton Rob Bass Roman Chiago Jordan Farmer AllisonGarbini Kevin Hubbard

ORGANIZATIONAL FLOW CHART
The best way for our employees to track where organizational chart for our firm. This chart has
they are going is to assess where they are now. adapted into a more organic representation. As
In 2018 SPS+ Architects worked to develop an the firm has grown, the organizational chart has
organizational flow chart designed to help outline changed.
a roadmap for each employee and develop an ideal

REVENUE BY CLIENT TYPE

RESIDENTIAL 1% 2019 REVENUE |
HEALTHCARE 1%
HIGHER EDUCATION 4% EXISTING NEW
33% 67%
MUNICIPAL 6%

COMMERCIAL 11%

K12 EDUCATION 78% NEW • EXISTING

SECTOR TOTAL CLIENTS

TOTAL CLIENTS

Coming off of a record year in 2020 we are already on track. to a great 2021. Work
projects for Q1 is more than double from years past.

~ Bob Pian

| 2020 REVENUE NEW
33%
HIGHER EDUCATION 7%
HEALTHCARE 3% EXISTING
COMMERCIAL 12% 67%

MUNICIPAL 7%
K12 EDUCATION 71%

SECTOR NEW • EXISTING

TOTAL CLIENTS TOTAL CLIENTS

SPSPlusArchitects.com SPS+ ARCHITECTS | TUCSON
1790 West Sahuaro Drive
SPS+ ARCHITECTS | SCOTTSDALE Tucson, Arizona 85745
8681 East Via de Negocio 520.428.1180
Scottsdale, Arizona 85258
480.991.0800