ACE 2022 Portfolio

Analytics Center of
Excellence - 2022

ACE FY2021

Employee Health Dashboard

Provides COVID-19 Staff Exposures/Quarantines metrics that are reported out daily on the Elected
Officials Report by the Incident Command team.

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
Enables more accurate data to be • Emergency Management Team
Some of the discoveries from using this reported and an estimated 3 hours per • Elected Officials Data Sources:
week in time savings • ReadySet
app include: Provides a more reliable solution for As of 8/16/21
• We can quickly see how many consistently calculated metrics on a
regular basis and deeper insights
employees that are currently COVID-19

positive and out of work
• The number of employees that have not

been cleared for work is visible.

Employee Health Policy Compliance Dashboard

Provides leaders and managers the ability to manage their healthcare personnel’s compliance with LH
Employee Health policies.

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
Enables compliance monitoring by • Lee Health leaders
Some of the discoveries from using this leader or manager. • Lee Health managers Data Sources:
Allows leaders to benchmark against • ReadySet
app include: the organization. As of 1/3/2021 • Infor
• Leaders can see everyone in their • MD-Staff
• VSys
reporting structure, not only direct reports
• Staff can be filtered by Medical/Non-

Medical and department.

Evolent Claims Explorer

Provides insight into Evolent Historic Claims data consisting of over 1.9M rows by Overhead Center team.

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
Enables efficient exploration of • Overhead Center Data Sources:
Some of the discoveries from using this Evolent Historic Claims data. • Evolent Historic Claims - LHFL_MED
As of 3/24/22
app include: Dashboard Owner:
• Total claims paid and denied are • Executive Director Health Plan Operations

provided as KPIs
• Claims by CPT4 codes and Claim Key

are visible in pivot tables.

Human Resources Dashboard

Help gain insight into the current composition of Lee Health’s workforce

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
Manage human resources effectively
Some of the discoveries from using this app to decrease turnover which would 23 Users currently in TEST (excluding ACE/IS) Data Sources:
improve employee engagement and • Senior Leaders • BrassRing/Infor Talent Acquisition
include: patient experience. • HR Leadership • STARS
• Measure impact of HR metrics on • HR Strategic Business Partners • Infor
• Recruitment • Halogen
organization’s overall performance • Benefits • GHR
• Identify areas of employee retention at • Employee Relations

high risk

Nursing Quality Dashboard

Improving visibility, alignment, and benchmarking of nurse-sensitive indicators under Magnet framework.

Implementation of National Benchmarks

Barcode Medication
Scanning

Falls & Falls with
Injury Rates

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
The Nursing Quality Dashboard will be a key
Discoveries from using this app include: Application in centralizing nursing indicators 10,271 Total Users (Excluding Data Sources:
• Falls and falls with injury, necessary for Magnet important to Magnet submission. Inclusion of • Epic Inpatient
nursing productivity and future expansion into ACE/IS) • SafeLee
submission nursing engagement metrics lend to a source • Nursing Leadership • Kronos
• Restraints, Baker Acts, and Barcode Scanning to measure and attract nursing talent to LH. • Clinical Nursing Staff
• Nursing Productivity • Executive Leadership
• Patient Days
As of 5/05/21

Trauma Dashboard

Provides analytics that helps to facilitate change in the community via legislation

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
Delivers insights into trauma-related • FDOH trauma survey
Some of the discoveries from using this injuries that are used to help guide • Regional trauma meeting Data Sources:
public policy. • Community Outreach • Trauma One
app include: • Board of Directors • Epic
• Mechanism of Injury (MOI)
• Age and Gender of injured patients As of 4/28 Development Release
• Number of patients by month

Employee Health BBP Exposures

Provides Infection Control a clearer understanding of where, when, why, who and how Bloodborne
Pathogens (BPP) exposures are occurring.

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
Enables . • Infection Control
Some of the discoveries from using this Higher risk time periods and causes of • Employee Health Data Sources:
BPP can be identified. • ReadySet
app include: Locations where incidents are As of 5/24/2022
• Incidents spike during the week of occurring are shown on a heat map.

major holidays.
• Needlestick is the most frequent word in

Case Description.

Test Applications

Qlik Data Dictionary

Provides Qlik application and QVD data file meta data

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
Delivers data used by ACE team to • ACE
Some of the discoveries from using this help manage Qlik QVD data Data Sources:
inventory. As of 11/12 Development Release • QVD
app include: • Application Inventory
• Number and size of QVD files in each

environment
• Data types and field names associated

with each QVD
• Developer and data steward names

Qlik Application Use Dashboard

Gives insights on Qlik applications and users Application Level Usage

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
Some of the discoveries from using this app Understand adoption over time. ACE Team Data Sources:
include: Promotes Data-Driven Decisions and Session Monitor(Qlik Sense DB)
Top Applications and Users, Sessions action based on insights User Access Information
Details, Inactive Application and Users.

AHRQ Culture of Safety Survey - Text Analytics

Provide text comments analysis using NLP including sentiment analysis, noun phrase extraction, and NER.

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS
Delivers insights into identifying areas • Chief Clinical Officer
Some of the discoveries from using this for improvements in patient safety • System Director Patient Safety & Data Sources:
using text analytics to extract • Culture of safety survey comments
app include: sentiment, keywords, and relations Quality Improvement
• Trend analysis on comment sentiment from unstructured text data. • System Directors and Above

score and response volume
• Top topics and keywords extraction
• Named entities recognition (NER)

Compliance 340B Performance Dashboard

Presents robust and consistent method of reporting savings, claim capture, and performance by location
KPIs associated with the 340B Program.

DISCOVERIES IMPACT AUDIENCE DATA AND ADVANCED ANALYTICS

Some of the discoveries from using this The 340B drug discount program allows disproportionate Chief Financial And Business Services Officer; Data Sources:
share hospitals and certain federal grantees (Lee Health System Director Pharmacy; Director Pharmacy; • MacroHelix
app include: has both) to obtain outpatient drugs at a discounted Senior Integration Analyst-Developer; Legal; • Epic
• Savings by DSH and FQHCLA. price. In 2021, 340B yielded over $32 Million in cost Compliance; Lee Community Healthcare Executive
• Trends avoidance and revenue for the system. This value is Director; Finance; Directors of Pharmacy at LMH,
• YoY performance by pharmacy expected to grow by $10 million in 2022 and the HP, GCHSWF, and the Regional Cancer Center;
program size has more than doubled in the past 3 years. Pharmacy buyers; Health Plan; Government
Relations
As of 5/12 Development Release