EDGE Services Winter 2017 Newsletter

EDGE services NEWS
LETTER
Winter 2017

Patient Dies Whilst Training Courses

across the UK:
Using a Standing Hoist • People Handling
• Children Handling
An NHS Trust has been fined following the death of 53-year-

old patient at a Hospital in Boston. • Inanimate Object

Lincoln Crown Court heard that the male patient died on 10 Handling

April 2012 from internal injuries after falling onto an exposed • Understanding and
metal post on the standing aid hoist that staff were using to Managing Behaviour
move him. that Challenges

The kneepad on the stand-assist hoist had been incorrectly • Health, Safety
removed leaving a large exposed metal post that caused and General Risk
the fatal injuries when he collapsed against it after failing to Assessment
stand.

A Health and Safety Executive (HSE) investigation found

the Trust did not have systems for effective training and

monitoring of staff using the standing aid hoist and unsafe EDGE services
practices had developed over time.
The Manual Handling Training Company Ltd
The Trust was found guilty of breaching Section 3(1) of the
Health and Safety at Work Act 1974 and was fined £1 million

and ordered to repay £160,000 in costs. Moving and Handling
[People] Trainer
The trust has also been ordered to pay £3,800 to the patient’s
family to cover the costs of the funeral.

In his statement the patient’s brother said: “John didn’t Band / Pay scale: Salary rates are negotiable and dependent on
deserve to die the way that he did. One day I had a brother qualifications and experience. Hours: Part to full-time.
and the next I didn’t. “ Ref: Trainer. Closing Date: 1st December 2017.
EDGE Services are one of the leading providers of training in the
Harvey Wild, Operations Manager for the HSE said: “First of healthcare and social care sectors.
all, our thoughts remain with the patient’s family. This was a EDGE Services are looking for a highly-motivated, professional
tragic and preventable death. person who has the ability to inspire and encourage delegates from
all grades of the care sector. The successful applicant will have good
“If staff had received effective training and monitoring in the organisational skills and flexibility. As we run courses throughout
use of the standing aid hoist this death could have been the United Kingdom, the successful candidates will be happy to
avoided.” travel, preferably be able to drive and have their own car.
All applicants for this role must hold an appropriate current
registered qualification: a nurse, an occupational therapist or
physiotherapist, and previous teaching/training experience is
essential. Ideally candidates will have an additional qualification
pertaining to moving and handling however appropriate training
will be made available for the right candidate.
Due to the nature of the post we are willing to negotiate a generous
holiday entitlement for successful full time applicants.
EDGE Services are an equal opportunities employer.
Contact: Ruth Hewitt, Operations Manager,
EDGE Services, 13 Museum Street, York, YO1 7DT.
T: 01904 677853 | E: [email protected]

www.edgeservices.co.uk

01904 677853

2 Winter 2017 Newsletter A Fond Farewell to Trainer

Editor’s column Ges Gawthorpe

Hello and welcome to EDGE Services’ newsletter It is with a tear in the eye and sincere gratitude for
for Winter 2017. her service that we announce the retirement of trainer
Geraldine (Ges) Gawthorpe from the EDGE team at the
In this issue we feature a number of recently end of December.
settled legal cases. It is not always easy, I Ges has worked for EDGE from almost the very
understand, to know exactly what to take away beginning - 18 years. During this time, she has been
from these stories, each of which emanates from both fundamental in helping the company to grow and
a human tragedy. Do these events underline the in promoting our reputation for quality training. Ges is a
hazards faced by those in our care or that the fantastic trainer whose specialist knowledge in managing
legal system is working well or, perhaps, a bit of challenging behaviour meant that she was the prime
both? mover in designing EDGE Services’ ‘Understanding and
Managing Behaviour that Challenges in the Workplace
If anyone knows the answer, it is perhaps Key Trainer’s Certificate’ course which we now deliver to
The Health and Safety Executive whose ‘Go staff across the care industry.
Home Healthy’ initiative seeks to raise awareness Lured by the beautiful sandy beaches and great surf,
and address the increase in work-related ill-health Ges has recently relocated to Cornwall where she will
in recent years. continue to perfect her body boarding and enjoy the great
outdoors.
Finally, we mark the departure from the EDGE We are sure that we won’t have seen (or heard) the last
team of Ges Gawthorpe. In addition to the tribute of her but everyone at EDGE will miss working with Ges
paid to Ges in the adjacent column, I would add dearly and we raise a huge glass of gin (her favourite
my own fulsome best wishes and gratitude for her tipple) to wish her and husband Steve a very long and
commitment and friendship over the many years very happy retirement!
we have worked together.

And to all of you, a very merry Christmas.

Best wishes,

Kate Lovett.

EDGE services

Winter 2017 Newsletter 3

Nursing Home Closed by Regulators

Due to ‘Serious Risk to Life’

A nursing home has been forced to close because of care “There was not, therefore, any opportunity for the group’s

failings described as the worst ever seen by inspectors. staff to engage with RQIA to address any concerns that

Regulators took the “unprecedented” step after an they had with regard to the running of this care home.

urgent inspection at the nursing home in Enniskillen on “We are currently working very closely with the Western

16 August, 2017 stating that the failings, including dirty Health and Social Care Trust and other stakeholders to

facilities and a “strong odour of faeces and urine”, posed ensure that care delivery is provided in a person-centred

a serious risk to life. and safe manner throughout this difficult time.

The care home group who own the nursing home said a “Ensuring that residents of this care home receive

previous unannounced inspection had found evidence high quality nursing and residential care is of upmost

of ‘safe delivery of care’ and that staff had not, further to importance to us.”

this most recent inspection, been given the opportunity to A spokesperson for the Western Health and Social Care

address any concerns pointed out by inspectors. Trust said: “As an interim measure the trust will work

The Regulations and Quality Improvement Authority alongside the management of the home to ensure the

(RQIA) said it was liaising with authorities to organise safety and wellbeing of the residents which remains the

“appropriate alternative care arrangements” for the trust’s priority.”

home’s residents, all of which were guaranteed to be in

place by 31 August 2017.

RQIA Chief Executive, Olive Macleod,

said the home was brought to regulators’

attention after information was shared that EDGE services
necessitated an immediate inspection.
“The patient equipment was dirty, the Value Added Service
patients looked unkempt, their hair had not
been washed, their clothes were dirty and

there was a very strong odour of faeces Coming early 2018:
and urine,” she said. EDGE Services Online Resource Library

“When we checked the records we found EDGE are thrilled to announce that our online Resource Library
there had been substantial weight loss is in the final stages of production and shortly due to go live.
recorded against at least three patients,
and in one patient it was 6kg - which is a Available to EDGE trained Key Trainers for the duration of
very large amount of weight for anybody to their Certificate, our Resource Library will feature all of our
lose in one week. ‘Key Trainer Pack’ documents, EDGE Newsletters and a large
Ms Macleod said the RQIA felt the selection of other useful documents and aids which will help
‘unprecedented’ closure, the first ever Key Trainers to enhance their own moving and handling
(adults and children) training programmes.

With new documents due to be uploaded every four to six
weeks it will become an invaluable library of reference

materials and training tools to all EDGE Key Trainers.

closure in Northern Ireland since the Coming early 2018:
RQIA’s foundation in 2005, was the right EDGE Services E-Learning Tool

one to protect residents. EDGE are delighted to announce that we are developing an
“There was no evidence in the records that e-learning programme to enhance the training tools and
any actions had been taken in relation to resources already at the disposal of our Key Trainers. This
that case failure.” programme will deliver moving and handling theory to, and
She added that inspectors also spoke then test the knowledge of, the frontline staff that EDGE
to visitors who said the home was short- trained Key Trainers will be training.
staffed and that they themselves had
helped to assist other patients eat meals. Covering relevant legislation, risk assessment, spinal function
Ms Macleod said that while the RQIA and commonly known controversial techniques this learning
tool covers all of the theoretical information that EDGE
suggest is covered during a moving and handling training
session.

It promises to be a fantastic resource which will make the
provision of training a whole lot easier for EDGE Key Trainers.

would normally have invited the care home

group to a “serious concerns meeting”, the

failures were “of such an extent that we

believed this was the appropriate action to Follow us on: /EdgeServices @EDGEhandling EDGE services
take”.
In an official statement, the care home 01904 677853
group said it “was not given any prior
notification of the enforcement action” the [email protected]

edgeservices.co.uk

RQIA intended to take.

www.edgeservices.co.uk

01904 677853

4 Winter 2017 Newsletter

Council Fined After Care Home Care Home Group Fined After
Resident Suffers Burns Death of Elderly Resident

A council in the Western Isles has been fined after a 54-year A care home company has today been fined almost half
old man who receives 24-hour support from its care service a million pounds after an elderly resident fell from her first
suffered serious burns. floor window and died.

The Court heard how Mr Angus John MacLennan had Guildford Crown Court heard that in the early hours of
learning difficulties and received a 24-hour support service 3 October 2013 the 87-year-old woman fell about four
from the council. On 4 May 2016, Mr MacLennan suffered metres through her window. She was reported missing
serious burns to his body while bathing. at 1a.m. and found two hours later. She was pronounced
dead at the scene.

An investigation by the Health and Safety Executive A Health and Safety Executive (HSE) investigation
(HSE) found the council failed to adequately manage the found that the window restrictor in place, which normally
scalding risk, despite being made aware of it in the six prevents the window from opening fully, was easily
months previously through their own risk assessment of Mr overridden and therefore not fit for purpose.
MacLennan.

The HSE investigation also found that council employees The Essex based care home group pleaded guilty to
had received no training in managing the risks of scalding breaching Section 3(1) of the Health and Safety at Work
including how to run the bath or check the temperature. Act 1974. The company was fined £450,000 and ordered
Staff had also not been provided with thermometers for this to pay costs of £14,762.44.
purpose.
Speaking after the hearing, HSE Inspector Rebekah
The council pleaded guilty to breaching Section 3 (1) of the Dunn said: “It was clear from our investigation that
Health and Safety at Work Act 1974, and has been fined the window restrictor was simply not doing the job of
£8,000 and ordered to pay a compensation order of £2,000 preventing the window from opening. It is alarming, and
to Mr MacLennan. tragic, that an 87-year-old woman with dementia was
able to defeat it.”

Speaking after the hearing, HSE inspector Hazel Dobb said: The care home group, “therefore failed to ensure
“The care service run by this council was aware of the risks the woman’s safety, which is particularly important
to Mr MacLennan when it came to scalding whilst bathing given its unique position of trust. All windows that are
but did little to mitigate these. The staff were not adequately large enough for people through should be restrained
trained or provided with equipment to keep the resident from sufficiently to prevent such falls. The 100mm benchmark
harm. As a result, a vulnerable member of the public has should only be allowed to disengage using a special tool
suffered serious burns that were wholly preventable.”  or key.”

NHS Foundation Trust Fined Over sustained fatal injuries.
Patient Death
An investigation by the Health and Safety Executive
An NHS Foundation Trust has been fined for health and (HSE) found a series of failures to ensure the risk
safety failings after a patient fell to his death. associated with absconding was properly managed.
Adam Withers, 20, from Epsom had been detained as a There was insufficient communication between
hospital in-patient when the incident occurred on 9 May employees and inadequate systems to ensure the risk
2014. identified were addressed and remedied.

Guildford Crown Court heard how Mr Withers was in the Speaking after the hearing, HSE Inspector Russell
courtyard with his mother while being observed by a nurse Beckett said: “The Trust failed to make appropriate
from inside the ward when he started to climb up onto the changes following previous incidents. Had the Trust
conservatory roof. carried out a suitable assessment and made the
appropriate changes they would not have allowed a
The nurse immediately ran into the courtyard but was vulnerable person the opportunity to end his life.”
unable to prevent Mr Withers from climbing over the roof.
He proceeded to climb up a 130-foot industrial chimney The Trust pleaded guilty to breaching Section 3(1) of The
and, after attempts to talk him down failed, he fell and Health and Safety at Work etc. Act 1974 and was fined
£300,000 and ordered to pay costs of £16,769.00.

EDGE services

Not Enough Being Done to Winter 2017 Newsletter 5
Tackle Work-Related Ill-health,
Say GB’s Business Leaders employers to operate healthier
workplaces and ensure workers get
According to new research from the leaders were sought and 40% of the support that they need.”
Health and Safety Executive (HSE) respondents said their industry was not
half of Britain’s industry leaders do doing enough to raise awareness and Commenting on the findings, HSE’s
not feel enough is being done across tackle the causes of long-term work- chair, Martin Temple, said:“The survey
industry to tackle cases of work- related ill-health. findings confirmed what we already
related ill-health. suspected – more needs to be done
The findings were revealed as HSE to tackle work-related ill-health.
The research found more than two- announced its new national campaign
fifths of businesses in Great Britain – ‘Go Home Healthy’. The campaign “Over the years, figures show that
reported a rise in cases of long-term aims to reduce cases of work-related as workplace safety has improved,
ill-health with the majority (80%) ill-health by shining a light on the health has stagnated. The ‘Go Home
stating that tackling this growing causes and encouraging employers Healthy’ campaign is about driving
problem is a priority within their to do the right thing to protect their behavioural change in workplaces so
organisation. workers’ health. we all can go home healthy. There
is a moral, legal, and business case
This news comes as HSE figures Speaking after the campaign launch, for employers to do the right thing by
show that work-related ill-health the then Minister of State for Disabled their workers. The importance of more
is costing the economy more than People, Health and Work, Penny joined-up thinking across industries
£9bn a year with 26 million working Mordaunt said: “Everyone should when it comes to tackling work-related
days being lost, making it a priority want to have a healthy and safe ill-health cannot be overstated.”
for HSE, as the Government’s chief environment at work. Work-related ill-
occupational health adviser. health is a costly issue for individuals, More information on the campaign
businesses, and the whole economy. can be found: www.hse.gov.uk/
The views of 300 major business This campaign will encourage gohomehealthy You can join the
conversation using #WorkRight
and follow @Go_Home_Healthy for
campaign updates.

Forthcoming 22 & 23 November 2017
Conferences and The Occupational Therapy Show
Events NEC Birmingham.

31 January & 1 February 2018
DLF Moving & Handling People Conference
(South)
Hilton Hotel, Watford.

14 March 2018
For Later Life - Age UK Conference
Church House Conference Centre,
Westminster, London.

25 & 26 April 2018
Naidex
NEC Birmingham

www.edgeservices.co.uk

01904 677853

6 Winter 2017 Newsletter Please be advised that course prices are set
to increase from 1 January 2018. However,
People Handling and all training booked and confirmed for 2018
Risk Assessment before the end of 2017 will be charged at the
Key Trainer’s Certificate current rate.

Our flagship course has established Overview of Course Aims and Public Training Courses
EDGE as one of the leading providers of Intended Learning Outcomes £750+VAT per delegate -
training to the healthcare and social care all locations apart from London
sectors. By the end of the course delegates shall: £880+VAT per delegate - London
• demonstrate a sound knowledge of Forthcoming public events in London,
Course Overview York, Manchester, Glasgow, Cardiff,
legislation and professional guidance Brighton, Birmingham and Exeter.
This four day course will provide which affects them, their job, their
delegates with the knowledge, skills and employers and employees; In-House Training Courses
confidence to train others in the • briefly understand the workings of the We can tailor-make this course to
moving and handling of people and in spine and how to reduce the risks of suit your organisation’s specific
the conducting of manual handling risk spinal injury; requirements.
assessments. • demonstrate an appreciation of the £3,900 +VAT for up to ten delegates.
principles of biomechanics; Go to our website or telephone EDGE
Who Will Benefit? • demonstrate an appreciation of Services for further details.
ergonomics;
This course is for delegates with a • demonstrate a sound knowledge of Course Accreditations:
responsibility for health & safety and risk assessment;
welfare of carers and clients with • demonstrate a sound knowledge of
regards to the moving and handling of ‘controversial techniques’;
people. • demonstrate a sound knowledge of
up-to-date practical skills in moving
Assessment Criteria handling clients in a care setting;
• demonstrate the skills and confidence
Course assessment comprises: to convey manual handling knowledge
• a one hour ’open-book’ test to and skills to others.

determine delegates’ theoretical Certification
understanding of the course content;
• delivery of a group mini-training Upon successful completion of the
session in order to assess teaching course, delegates will receive a
skills, organisation, and delivery of professionally endorsed certificate of
appropriate course content; achievement from EDGE Services, which
• a practical skills assessment, which is valid for two years.
takes place continuously throughout
the course.

Forthcoming Public Training Dates Include:

18 - 21 December 2017, Manchester 26 - 29 March 2018, York Course Materials Comprise of:
8 - 11 January 2018, York 26 - 29 March 2018, Glasgow
9 - 12 Jan 2018, Oxfordshire (Banbury) 26 - 29 March 2018, Glasgow • A 234 page professionally bound,
23 - 26 January 2018, London 3 - 6 April 2018, London full colour and illustrated course
30 January - 2 February 2018, Glasgow 10 - 13 April 2018, Birmingham text book.
6 - 9 February 2018, Birmingham 1 - 4 May 2018, Manchester
13 - 16 February 2018, Manchester 8 - 11 May 2018, London • A delegate CD ROM containing all
13 - 16 February 2018, Exeter 15 - 18 May 2018, Oxfordshire (Banbury) notes, handouts, delegate quizzes
20 - 23 February 2018, London 29 May - 1 June 2018, Glasgow etc that you would need to deliver
27 February - 2 March 2018, Edinburgh 12 - 15 June 2018, Brighton your own training courses as well
13 - 16 March 2018, Peterborough 19 - 22 June 2018, Birmingham as an hour long DVD of practical
13 - 16 March 2018, Cardiff skills taught.

EDGE Services • A 27 page full colour ‘Ideas’ book
with training tips.
30Elqeuairvnailnegnthtoours
All the above and more are
EDGE services included in the course price.

Winter 2017 Newsletter 7

People Handling and Please be advised that course prices are set
to increase from 1 January 2018. However,

Risk Assessment Key Trainer’s all training booked and confirmed for 2018
before the end of 2017 will be charged at the
current rate.
Certificate (Refresher/Update)

Public Training Courses Our flagship course has established Overview of Course Aims and Intended
£470+VAT per delegate - EDGE as one of the leading providers of Learning Outcomes
all locations apart from London training to the healthcare and social care
£520+VAT per delegate - London sectors. By the end of the course delegates shall:
Forthcoming public events in London, • have been reminded of, and made
York, Manchester, Glasgow, Cardiff, Course Overview
Brighton, Birmingham and Exeter. aware of any relevant changes to,
In order that trainers keep abreast legislation and professional guidance
In-House Training Courses of new legislation and developments which affects them, their job, their
We can tailor-make this course to in manual handling, EDGE Services employers and employees;
suit your organisation’s specific recommend a two day ‘Refresher’ course • have been reminded of the principles
requirements. at least every two years. This course will of biomechanics and how they can be
£1,950 +VAT for up to ten delegates. further advance delegates’ professional applied to the efficient movement of
Go to our website or telephone EDGE development and manual handling skills, clients;
Services for further details. and provide the opportunity to trade • have been reminded of ergonomics as
experience with others. a means for the reduction of manual
Course Accreditations: handling injury;
Who Will Benefit? • have been reminded of the importance
of risk assessment;
This course is designed for those who • have been reminded of the commonly
have previously attended the EDGE known ‘controversial techniques’ and
Services ‘People Handling & Risk why some manouevres have been
Assessment Key Trainer’s Certificate’ or classified as such;
simliar course. Delegates not previously • have had the opportunity to practise
trained by EDGE Services will be up-to-date manual handling techniques
required to provide proof of their original and to review new handling aids;
qualification. • have had the opportunity to assess
practical moves using current
Assessment Criteria assessment tools.

Course assessment comprises: Certification
• a practical skills assessment, which
Upon successful completion of the
takes place continuously throughout course, delegates will receive a
the course; professionally endorsed certificate of
• informal Q&A throughout the duration achievement from EDGE Services,
of the course. which is valid for two years.

Forthcoming Public Training Dates Include:

Course Materials Comprise of: 5 & 6 December 2017, Brighton 13 & 14 March 2018, Edinburgh
12 & 13 December 2017, Glasgow 20 & 21 March 2018, York
• A 234 page professionally bound, 18 & 19 December 2017, Manchester 22 & 23 March 2018, Birmingham
full colour and illustrated course 4 & 5 January 2018, York 26 & 27 March 2018, Peterborough
text book. 4 & 5 January 2018, London 28 & 29 Mar 2018, Oxfordshire (Banbury)
16 & 17 Jan 2018, Oxfordshire (Banbury) 3 & 4 April 2018, Glasgow
• A delegate CD ROM containing all 25 & 26 January 2018, Glasgow 24 & 25 April 2018, York
notes, handouts, delegate quizzes 8 & 9 February 2018, Manchester 26 & 27 April 2018, Birmingham
etc that you would need to deliver 1 & 2 March 2018, London 1 & 2 May 2018, Manchester
your own training courses as well 6 & 7 March 2018, Exeter 3 & 4 May 2018, Glasgow
as an hour long DVD of practcial 8 & 9 March 2018, Cardiff 8 & 9 May 2018, York
skills taught. 8 & 9 March 2018, Glasgow 17 & 18 May 2018, London
5 & 6 June 2018, Cardiff
All the above and more are EDGE Services 7 & 8 June 2018, Birmingham
included in the course price.
14Elqeuairvnailnegnthtoours

01904 677853

www.edgeservices.co.uk

8 Winter 2017 Newsletter

Children Handling and Risk Children Handling and Risk
Assessment Assessment (Refresher/Update)

KEY TRAINER’S Public Training Courses KEY TRAINER’S Public Training Courses
CERTIFICATE CERTIFICATE
£750+VAT per delegate
This four day course 30 Jan - 2 Feb 2018, Birmingham This two day Refresher/ £470+VAT per delegate
will provide you with the 5 - 8 June 2018, Brighton Update course will further 20 - 21 February 2018, Birmingham
knowledge, skills and 16 - 19 October 2018, Birmingham advance your professional 8 - 9 November 2018, Birmingham
confidence to train others development and manual
in the moving and handling In-House Training Courses handling skills, and provide In-House Training Courses
of children/young adults We can tailor-make this course to you with a valuable opportunity We can tailor-make this course to
and how to conduct manual suit your organisation’s specific to trade experience with suit your organisation’s specific
handling risk assessments. requirements. others. requirements.
£3,900 +VAT for up to ten delegates.
EDGE Services Go to our website or telephone £1,950+VAT for up to ten delegates.
EDGE Services for further details.
30Elqeuairvnailnegnthtoours Go to our website or telephone
Course Accreditations: EDGE Services for further details.

EDGE Services Course Accreditations:

14Elqeuairvnailnegnthtoours

For more details please For more details please
visit our website www. visit our website www.
edgeservices.co.uk/courses edgeservices.co.uk/courses

Understanding and Managing Understanding and Managing
Behaviour that Challenges Behaviour that Challenges (Refresher/
Update)

KEY TRAINER’S Public Training Courses KEY TRAINER’S Public Training Courses
CERTIFICATE £750+VAT per delegate CERTIFICATE £285+VAT per delegate

This four day course 17 - 20 April 2018, York This one day Refresher/Update 16 April 2018, York
will provide you with the 10 - 13 July 2018, Birmingham course will further advance 9 July 2018, Birmingham
knowledge, skills and 13 - 16 November, Glasgow your professional development, 12 November 2018, Glasgow
confidence to train others in de-escalation and breakaway
de-escalation and breakaway In-House Training Courses skills and provide you with a In-House Training Courses
techniques, which can be We can tailor-make this course to valuable opportunity to trade We can tailor-make this course to
adopted to deal with individuals suit your organisation’s specific experiences with others. suit your organisation’s specific
exhibiting challenging requirements. requirements.
behaviour.

£3,900 +VAT for up to ten delegates. £975 +VAT for up to ten delegates.

EDGE Services Go to our website or telephone EDGE Services Go to our website or telephone
EDGE Services for further details. EDGE Services for further details.
30Elqeuairvnailnegnthtoours 7Elqeaurivnainlegnht otours
Course Accreditations: Course Accreditations:

For more details please For more details please
visit our website www. visit our website www.
edgeservices.co.uk/courses edgeservices.co.uk/courses

EDGE services Please be advised that course prices are set to increase from 1
January 2018. However, all training booked and confirmed for 2018
before the end of 2017 will be charged at the current rate.

Winter 2017 Newsletter 9

Gift for Granny Campaign 2018

Gift for Granny is a campaign set up by Yorkshire Overwhelmed by people’s
based the Little Group; a recruitment and compliance generosity, EDGE Services are
business primarily working within the Health and Social delighted to support Gift for
Care sector, which asks people to buy an extra gift at Granny 2018 and will be collecting
Christmas to donate, via Gift for Granny, to an elderly donations from 6 November 2017,
lady or gentleman living in a local care home who may Monday to Friday from 09.00 –
have no friends or relatives with whom to spend the 17.00 at 13 Museum Street, York,
festive season. YO1 7DT (our office door is opposite

EDGE Services has been registering our York office as a York’s picturesque Museum Gardens).
drop off-centre for the campaign since 2015 and last year, Gift for Granny have drop-off centres situated all
in just 14 days, we received more than 100 gifts. Gift for around Yorkshire and the North East. For more
Granny 2016 received over 1000 gifts in total which were information or to get involved this Christmas
delivered to almost 40 care homes across the region. contact [email protected]

Brexit ‘No Deal’ Will Seriously Damage the NHS

The Nuffield Trust has warned that a ‘no deal’ Brexit and nurses are guaranteed, minimising the chances of an
would do serious damage to an already overstretched exodus making already concerning staff shortages across
NHS. Its briefing states that patients could bear the brunt the NHS worse;
of a chaotic exit from the European Union if deals are not
put in place to guarantee the rights of EU staff, secure • A hard border does not obstruct Northern Irish people
vital cross border treatment in Northern Ireland and
safeguard access to lifesaving drugs, equipment and vital who need to go to the Irish Republic for vital care and
medical products. vice versa;

The warning comes in a new briefing, which looks at the • A sudden legal vacuum does not risk supplies of
priorities for the NHS as attention turns to a possible
trade deal with the EU. The briefing explores five key already approved medicines, and human substances like
areas [1] where the deals the UK government reaches blood plasma;
with the EU – or lack of them – will impact upon health
and social care. It also examines where the NHS might • Ex-pat pensioners who access healthcare under EU
have greater freedoms and flexibility once the UK has left
t he European Union and what benefits these could bring. schemes do not feel forced to return, potentially requiring
The report finds that even with an exit deal on money, up to £500 million more in annual spending, and 1000
citizens’ rights and Northern Ireland, trade and co- extra hospital beds.
 operation deals would be needed to ensure that:  
The report also highlights areas where the NHS could
• Delays or charges at the border do not drive up prices have greater flexibility after Brexit. One such area is the
opportunity to loosen the restrictions on the hours doctors
of the supplies the NHS relies upon, or risk the loss of work under the Working Time Directive, which could free
vital products with a limited shelf life like radioisotopes; up time for training. However, a return to the long hours
of the past would risk driving staff away. Another is in
• British scientists and doctors can keep working as removing elements of competition law currently restricting
collaboration between NHS organisations. But the report
much as possible with European programmes, like concludes that the scope for more flexibility here after
Horizon 2020 which has funnelled €420 million into British Brexit may in fact be limited.
health research;  
Commenting on the report, author Mark Dayan said: 
• British patients do not face slower access to life saving “Many different parts of EU law and EU institutions play
an important role in enabling healthcare to be delivered to
drugs, and British and European taxpayers do not have the standards we see today. Suddenly ending them with
 to pay more for duplicate regulation in medicines. no replacement would do serious damage to an already
The report argues that an exit deal will be needed to strained NHS.
make sure that: “For many things – from medicine regulation to the rights
of NHS staff – there is a way through if deals can be
• The rights of tens of thousands of EU doctors secured. But if negotiations collapse entirely or if political
red lines get in the way of future co-operation, patient

care will suffer.”

www.edgeservices.co.uk

01904 677853

10 Winter 2017 Newsletter

The Care Home Opening its Doors to Toddlers

A ground breaking new care home-based nursery has However, the concept of inter-generational care is not
opened in London. Run by founder Judith Ish-Horowicz, new, but began in 1976 when a nursery school and
the Apples and Honey Nightingale nursery in South a care home were combined in Tokyo. Since then,
London is the first inter-generational care facility in the there have been successful schemes across Europe,
UK. Ish-Horowicz came up with the idea many years ago Australia and the US. So much so, the government
after bringing children from her first nursery in Wimbledon in Singapore, committed £1.7bn to initiatives to
to visit Nightingale House each term and her proposal improve ageing in the country, including 10 new inter-
came at a time when the home was reassessing its own generational housing developments. In the UK we are
approach to care. still catching up with the idea, says Stephen Burke,
director of United for All Ages a development agency that
This new nursery is housed in the care home’s for the past seven years which has been working with
refurbished maintenance block and has 30 places for a range of organisations – including local authorities,
two-to four-year-olds and several spots reserved for housing providers, care homes and community centres
the children of care home staff. “Everyone I’ve spoken – to encourage them to think more broadly about
to loves the idea,” says Ish-Horowicz. “The Ofsted opportunities for combining care.
registration process went smoothly, although there were
issues finding insurance. We had to explain to them that There is clearly a growing interest in the concept of
we weren’t going to leave the children in the care of the intergenerational care. Burke expects the UK’s first
residents (or the other way around), and they didn’t all housing development for students and older residents
need to be DBS checked. There’s such a positive feel (as seen in the Netherlands) to launch soon. Nurseries
around this, you know it’s going to work,” she says. “It’s are run near to care homes in cities such as Chichester
about learning through generations and caring about and Edinburgh, but Apples and Honey is the first to run a
each other. This kind of thing can change society and the nursery within a care home itself, with daily joint activities
community.” for the children and residents including exercising,
reading, cooking and eating meals.
The health benefits of alleviating residents’ social
isolation may also lead to savings elsewhere. Simon Commenting on this Buke says, “It’s about bringing
Pedzisi director of care services for Nightingale House people together. By getting people talking to each other,
believes “If people are well stimulated and live meaningful you break down some of the barriers and challenge some
lives, they’re going to eat well. They’re then at less risk of of the stereotypes [particularly around ageism, dementia
dehydration and falling, therefore you’ll lower the risk of and other conditions affecting older people]. We see this
hospital admission”. having benefits for all generations.”

EDGE services

Winter 2017 Newsletter 11

Need to know

Driving your own vehicle for work

Driving is commonly the most deemed or suspected to be in an • All head restraints are correctly
dangerous activity that people unsafe or illegal condition should not
undertake in the course of their be used for work purposes until all positioned.
work. Research indicates that over necessary repairs are completed.
100 people are killed or seriously Furthermore, staff should be advised • Any loads are appropriately
injured every month on UK roads to undertake (and keep records of)
who were driving, cycling or a service of the vehicle in line with secured.
otherwise using the road for work manufacturer’s instructions. Vehicles Documentation checks
purposes. should only be used for operations Employees should be asked
Under UK legislation employers that it is designed for, any goods that to be able to provide on
have the same duty of care to are being carried should be secured request and at regular intervals
staff who drive their own vehicles properly and only carry passengers if appropriate documentation which
for work as they do for staff the driver is insured to do so and all might include:
driving company owned/lease/ passengers should each have a seat
hire vehicles. It is more difficult belt. • A full driving license for the
to impose safer policies and Wellness checks
procedures on staff who are driving Staff are advised to ensure that they class of vehicle they are driving.
their own vehicles but none-the- remain physically and psychologically
less there are some health and fit to drive. This might include • Insurance documentation.
safety obligations that should be advice about eyesight and possibly • Vehicle excise duty (tax).
adhered to and that staff should be circulation disorders that might be • A valid MOT.
made aware of via an appropriate made worse by long journeys where • Servicing records.
policy/procedure document: the driver will be generally immobile.
Policy aim/purpose Staff will be advised to inform their Journey planning
Most policies/procedures define line managers should their situation Advice should be given to staff
their purpose at the outset and it change. about safely planning their
might read something like: This Vehicle checks work journeys including the
policy aims to ensure that all Employers are best advised to advised frequency of breaks
staff driving as part of their work provide a checklist to encourage staff (commonly 15-minute breaks
activities demonstrate safe driving who drive for work to conduct at least every two hours but this may
and other good road safety habits twice monthly safety checks. These change depending on driving
at all times. will include that: conditions). Staff should be able
Expectation of safe driving at all to stay overnight if a journey is
times • Tyres are undamaged, have particularly long, dangerous or
Ensure all staff understand that tiring. Staff might be advised
the organisation expects everyone enough tread depth and are at the to use public transport where
who drives for work does so in a correct pressure. possible as this is far safer
safe manner. A statement such statistically than driving.
as this may be detailed to clarify • Oil, coolant and screen wash levels Reporting requirements
this point: All employees must Staff who are involved in a
ensure, when driving on Company are correct. work-related accident including
business, that they comply with all damage-only incidents and
road traffic legislation/guidelines, • Brakes are fully functioning. significant near-misses should be
are conscious of road safety, • Lights and indicators are clean and required to report it to their line
road conditions and other road manager.
users, and apply defensive driving working. Drivers who have received
techniques at all times. penalty points, or been
Ensure all vehicles are well • Parking cameras/indicators are cautioned, summonsed or
maintained and fit for purpose convicted for driving offences
Ensure there is clear guidance clean and working. (even if not at work) should be
to staff that any vehicle that is required to report this to their line
• Washers and wipers are working manager.
• Windscreen and rear windows are
For further information go to:
undamaged. http://www.hse.gov.uk/pubns/
As a pre-drive check you might also indg382.pdf
include that:

• All mirrors are correctly positioned.
• All occupants are using their

seatbelts correctly.

www.edgeservices.co.uk

01904 677853

Visit Our Website...

To learn more about EDGE Services
why not visit our website, where you
can book a place on one of our public
courses or keep updated with industry
news.

You can also to:

• find out about some of our clients and
read what they have to say about
EDGE training on our testimonials
page.

• browse some of the questions our
trainers regularly get asked on the
useful ‘Frequently Asked Questions’
(FAQ) tab.

• order the range of professional
and invaluable products available
to delegates who have completed
EDGE people handling, children
handling and understanding
challenging behaviour training
courses.

www.edgeservices.co.uk

EDGE services

Post-Training Support

Post-Training Become part of the EDGE community
Support www.twitter.com/edgehandling
Service:
www.facebook.com/edgeservices

www.edgeservices.co.uk 30/11/07 16:41:08 If you are not already aware,
EDGE is using both of these
When you undertake an EDGE Servic0e19s0’4 c67o78u53rse popular social media outlets to
extend the reach of our invaluable
you learn a great deal in a short period of time. Post-Training Support Service.

We understand however that, very often, the real Our pages are updated each
week with care industry news,
learning begins when you returnPTS - Postcard paul.indd 1 to work and start useful updates and dates for
your diary and both provide an
delivering your training. opportunity for you to have your
say.
Out invaluable Post-Training Support Service gives
you the reassurance of knowing that, when the We also use the pages to answer
unexpected happens, one of our Senior Trainer’s will or highlight questions that the
talk you through the situation or problem and offer EDGE training team frequently get
clear guidance and advice. asked about moving and handling
and understanding behaviour that
Valid for the duration of your training certificate challenges.
EDGE teach you the subject then we support you in
practice. Call us today on 01904 677853 – we are
waiting for your call!

Please like or follow us.

Tel: 01904 677853 EDGE services

Email: [email protected]
Web: www.edgeservices.co.uk