Website Content Guide
This guide was prepared for the Carroll Community College’s new website, which went live in August 2015. I took the lead in developing this guide, while seeking feedback from the Director of Marketing, Director of Network and Technology Services, Senior Manager of Information Services and Manager of Web Technologies.
The intent of this guide is to help ensure that Carroll has a strong, public presence on the Web. The standards and procedures contained herein are based on well-established web usability standards and best practices in communications, as well as thorough research into the needs of Carroll’s web audiences. They flow from the premise that, while it relies on members of all departments to contribute to the development and maintenance of carrollcc.edu, it is critical that we do so with a single, clear, consistent and credible voice.
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