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POINT - Confidentiality Policy - V5- Feb 2021

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Published by POINT, 2021-02-22 06:08:13

POINT - Confidentiality Policy - V5- Feb 2021

POINT - Confidentiality Policy - V5- Feb 2021

Confidentiality
Policy

VERSION CONTROL 5
February 2021
Version No February 2023
Version Date
Next Scheduled Review

POINT is a Registered Charity: 1161596

From October 2020, POINT will summarise key policy amendments in the form of the
revision table below. This acts as a reference guide to any updates made to policies
including legislative changes.

Version Date of Summary of key policy changes from previous version
Number approval
5 17.02.2020 • Policy statement added to document to provide a clear
definition of a team member to support accountability.

• Young Person added to (v) of the procedure.

For the purpose of this policy a Team Member is defined as any individual who
fulfils a paid or voluntary role for the charity. This includes employees,
volunteers and trustees.

All information on children, families and anyone working with POINT is kept securely
and treated in confidence. Information will only be shared if the Parents, Carers,
Employee, Volunteer or Business Partner give their permission; or there appears to
be a child protection issue.

All details will be kept confidentially and records kept securely. The details will
remain accessible should any information be required for inspection by relevant
agencies.

Procedure

i. All parents have access to our policies and procedures, which detail how we
operate.

ii. We are aware of our responsibilities under the Data Protection Act 1998 and
the Freedom of Information Act 2000.

iii. We maintain a record of members contact details and appropriate signed
consent forms.

iv. If a child is identified as a child in need (section 17 of the Children Act 1989)
we will, normally with the parent’s permission, give appropriate information to
referring agencies.

v. All information shared will be kept confidential and will not be disclosed
without the consent of the Parent, Carer, Young Person. Team Member or
Business Partner, except as required by law (for example, if there appears to
be a child protection issue).
Please see POINT’s Safeguarding Children policy for further information.

vi. Relevant outside agencies may require access to POINT’s records at any time.

vii. Parents and Carers have the right to inspect all records about their child at any
time.

viii. All significant incidents are recorded in an incident book and will be shared
and discussed with parents and carers so that together we can work to resolve
any issues.

As a registered provider, POINT must notify the relevant agencies of any serious
accidents, illnesses or injuries or the death of any child whilst in our care; and any
action POINT may have taken, within 14 days of an incident occurring.

If we are in need of support or advice regarding a serious illness or incident involving
a child in our care, POINT will contact the relevant agencies, who will log information
regarding the incident with regard to their safeguarding policy.

A designated officer will be assigned to the case and all the information given to
them will be kept confidentially unless there appears to be a child protection issue,
which will be reported accordingly.

If an accident or incident involving a child in our care may result in an insurance
claim, we will contact our public liability insurance provider to discuss our case and
be allocated a claim number. This may involve discussing details of the child in our
care with a third party.

If we keep records relating to individual children on a computer, we will ask for the
parent or carers permission. The information will be securely stored for example, in
password-protected files, to prevent viewing of the information by others with access
to the computer. Backup files will be stored electronically.

Please note: To meet Social Care Requirements in England, Providers must
maintain records, policies and procedures required for the safe and efficient
management of the settings to meet the needs of the children.


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