Product Catalog

Serving Up the Restaurant Future

Technology &

Marketing
Solutions for
Restaurants

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

A restaurant technology & marketing SaaS
solution

6 regions (AUS, SG, THA, HK, INDONESIA, PH) 2
Restaurants, Group & Hotel Restaurants
Proprietary Technology
One stop shop Provider
Local Expertise
Dedicated Support team

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Management Team

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL 3

Hotel Groups

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL 4

Hong Kong

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL
.

Singapore

6

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Thailand

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL 7

A one-stop shop

8

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Impact on Restaurant Business

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL 9

Digitalization 10

Creating Online & Offline solutions

Online Solutions
o Reservation
o Online & Contactless Ordering
o E – Gift vouchers
o Loyalty Membership
o Feedback Forms
o Event ticketing
o Promotion Module
o Online Payments
o QR code Que management system

Offline Solutions
o Automated marketing
o CRM
o POS Integrations
o Reports & Analytics
o Customer Profiles
o Call Control Services
o Weeloy Manager App ( 1 App for All)
o Table Management System

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Reservations System

Weeloy reservations is a white label system on your website that allows your guests to
make a booking quickly and easily.

o 100% White label solution
o 100% ownership of your guest database
o Live availability on your direct channels
o Mobile-responsive
o Branded E-mail & SMS confirmations and

booking reminders
o Showcase multiple spaces

(Outdoor, PDR, Bar area, etc.)
o Restaurant’s own T&C’s
o In-line with PDPA
o Integrate with Payment System to reduce

no-shows

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL Optimize your online reservations 11

Reservation System

Experience Pre-Ordering

o Allow your guests to pre-order Optimize your online reservations 12
experiences (set meals for the whole
table) or choose a-la-carte upon arrival.

o Associate upsell items to selected
experiences such as Wine Pairing, or Retail
items.

o Schedule Menus to be displayed based
on day of the week and time selected for
the booking

o Take advance deposit or card-details for
the user’s selected amount to confirm the
booking.

o Allow users to redeem cash vouchers
against the total payable amount

2021 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Central Reservations System 13

Increase cross-selling and user convenience with a single search.
Search across
group
Selected
outlet

Nearby Outlets
and their
availability

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Reservation System

Reservation Confirmation Email Sample

2021 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL 14

Booking Consolidation

Offering multiple booking options and working with multiple booking
providers

o Manage all your bookings in one place – phone,
website, social channels, walk-ins

o 3rd party bookings automatically updated to
your reservations system

o Booking source shown in TMS
o Normalise all data from all channels
o Build your guest profiles base
o Open rice, Chope, Quandoo, Dinning city,

Eatigo

Manage & optimize multiple booking channels 15

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Table Management System

The most advanced, versatile ad robust platform on the market today. Our platform is
a complete, real-time service dashboard.

Streamline your staff efficiency & Guest Experience Ensure seamless operations 16
o Plan your services for success, optimise capacity
o Easily manage current tables, walk-ins and wait list
o Quickly identify your VIP’s, regulars and their

preferences
o Automated table allocation to optimize revenue
o Comprehensive Pre-Shift reports

SOME FEATURES
Web Based – Multi-device
Multi-users – Multi-layout – Multi-Language
Layout view, Timeline view, Captain view
Call, Walk-in, Wait-List
Intelligent Table grouping
Guest profile management
Chit printing
QR Waitlist registration

2020 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

CRM & guest profiles

Automatically collect and store all incoming data from your online reservations, phone
bookings, 3rd party and walk-in guests. All data is available with one click.

o Collect detailed customer information Build a digital database 17
o Contact details
o Dietary requirements /preferences
o Personal preferences
o Marketing Opt-In (PDPA)

o Booking history (across multiple venues)
o Voucher history
o Call history
o Group shared profiles
o Online Ordering history and Lifetime value
o POS integration: Lifetime and average spending

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Group CRM with Guest Profiles 18

o Gest Profiles
o Summary
o Contact detail
o Service information (Likes, Notes, Allergies)
o PDPA (Opt-in)
o Create/Modified Date
o Custom fields

Guest Activities
o Bookings (Multi-Outlet History, Spend data,

Top items)
o Event Bookings
o Gift Vouchers purchased
o Incoming Calls (Call Control)
o Reviews

BENEFITS

•Consolidated Data
•Group synergy
•Consolidated analytics

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Group Features

For Operations

•Group Booking Form
•Outlet toggle on Backoffice
•Outlet toggle on TMS
•Outlet toggle on Reservation Center
•Group-level booking duplication detection

For Management BENEFITS

•Consolidated Booking Analytics (outlet analytics •Cross sell outlets within the group
comparison per day) •Easily toggle between outlets
•Consolidated Booking Extraction •Consolidates booking statistics by
•Group-level profile merging tool outlet
•Weeloy Manager App with outlet toggle •One stop shop for all restaurants
•Weeloy Manager App VIP notifications

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL 19

Call Control

Weeloy telephony system ensures you never miss a single call, no more lost bookings
through our automated SMS booking system and call register

Capture all bookings Evaluate phone performance
o 24/7: convert calls to bookings o Several reports to understand your

through automated SMS to book traffic
o Get call back alerts for VIP / regular o Week activity report
o Hourly activity report
customers o Status report (missed vs
o See missed calls & call back in
completed)
down time

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL Optimize call bookings 20

Online Ordering Increase your online revenue 21

Takeaway and Delivery
Boost your order net revenue by 45% or higher

Guided User Experience
o Completely branded for your restaurant
o Build your own customer database
o Publish your menus on your website or social media
o Permanent and Seasonal Menus, Concurrent menus
o Product page, modifiers, management of items (i.e.

sold-out), upsell
o Comprehensive configuration on menu items
o Promotions on off-peak hours, low days, to guide user

experience
End-to-End
o Integration to Google Maps
o Integrations to Last-Mile delivery vendors (Lalamove,

GOGOX, Mr.Speedy, Zeek)
o Integration to Payment Gateways
o Optional POS integration

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Contactless Table Ordering Speed up operations 22

Quick Service or Seated Dining Order Experience

o Completely branded for your restaurant
o Publish your menus on your using QR code on each

table
o Comprehensive configuration on menu items, prices,

lunch/dinner-only items, operating hours, 86 items
o Supports Products, Modifiers and Combo menus
o Open order experience to add multiple orders and pay

only at
the end
o Build your customer database (Weeloy CRM for
Operations)
o Mobile responsive design
o POS Integration to organize service and communicate
with kitchen as usual
o Optional Chit Printing app to print on your kitchen
printer
(compatible Epson LAN printers)

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Reviews & Reporting

Through Weeloy backoffice you can monitor and track data, keep an eye on where your
bookings are coming from and evaluate how your restaurant is performing through
valuable customer reviews and feedback

o Gain valuable feedback from real customers

o Reservations System
o Online Ordering

o Automatic post-visit emails to all guests with
review rating & comments

o Moderate and publish your reviews to increase
conversion and optimize revenue

o QR reviews for walk-ins.

o View all of your data online from anywhere
o Understand how your business is performing
o Track the effectiveness of booking varying

channels
o Elevate reporting with POS integration

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL Track & analyze 23

Loyalty Membership Platfrom

A module to reward your frequent guests. Let them sign up, earn points, redeem points
to loyalty vouchers and access their account at any time.

Membership Registration
o URL-based Registration form – embed it on your website or QR
o Validate member phone numbers with OTP, create their
password
o Your own Terms and Conditions and Privacy Policy
o Create your own membership tiers and point accrual per tier

Point Accrual

Dine In

o Visit Based: Award points after each valid booking
o Contactless Ordering Based: Award points based on dollar value
o POS based: Award points on dollar value of bill (requires POS integration)

Online Ordering based : Award points after each valid accepted order,

on dollar value of bill

Point Redemption
o Enable the loyalty member to see your vouchers available and
choose how to spend their points. You configure the rewards!

Your own Member Portal embedded on your website

o Completely branded for your restaurant
o Enable members to access their booking history, order history

and active vouchers

o Display your promotions to your members
Daily sync to Mailchimp for eDM

Your own cross-solution Loyalty Programme 24

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Events Ticketing

Sell seats to your special events, whether a unique menu, wine dinner or guest chef
collaboration.

o Branded landing page for your event transaction
o Build your own customer database
o Collect pre-payment to secure seats (cashflow)
o Revenue goes directly to your payment gateway
o Separate Lunch and Dinner configuration and pricing
o Package/Menu selection
o Independent availability
o Show on Reservation Form to maximize exposure
o Event widget to display all your upcoming events on

your website

COMMONLY USED FOR

• Guest chef events
• Special Menus, such as truffle menu
• Special days, like Valentines or

Thanksgiving

• Wine Dinners
• Cooking classes

2020 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL Increase your online revenue 25

E-Vouchers

Sell, issue and redeem paid or marketing e-vouchers directly from your direct channels.

o Branded landing page for your voucher transaction
o Design your own e-vouchers
o Publish on your website or social media, or on sponsored

posts.
o Sell Cash, Product or Marketing vouchers.
o Easy QR validation and redemption process by staff
o Revenue goes directly to your payment gateway
o Voucher widget to display all your vouchers on your website

SOME IDEAS Increase your online revenue 26

• Sell experiences instead of cash

“5-Course Tasting Menu for two”

• Use Marketing vouchers to attract new

customers and build CRM
“Complimentary Glass of Prosecco for two”

• Use Marketing vouchers as Service Recovery
• Use Marketing vouchers with sponsored ads

on Social Media as Call-to-Action button

2020 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

E-Vouchers

Bundled Experiences and Bulk Vouchers

Bundled Experiences
o One purchase (parent)
o Multiple vouchers issued (child)
o Independent redemption, T&Cs, Designs
o Revenue directly to your account
o Perfect for: Staycations, Member Benefits

Bulk Vouchers
o Award vouchers to a custom list of recipients
o Vouchers are blasted by email
o Uniquely generated
o Control redemption status
o Perfect for: Venue openings, Guest remarketing, Campaigns

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL Increase your online revenue 27

Weeloy Manager App Easy access to data 28

Access important information, on the go.

Monitor Daily Booking Details
o Quick assess of new reservations, bookings of

the days and call logs
Enhance VIP experiences
o Instant notification on VIP arrival and seating

location
Quick glance on VIP preferences or food allergies
o Guest Voucher Redemption
o Redeem guest voucher anywhere with a scan

on the QR reader with your phone/device

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Queue Management

Manage large queues with multiple registration points while collecting guests details.
Allow them to see their status in line from their own phone.

o Queue Kiosk on iPad/Android or mobile QR
registration

o SMS confirmation with link for status
o Printed Chit with QR code for status
o New waitlist entry displayed on Table Management
o On-Call to display on TV or via SMS notification
o Pre-Ordering Menu
o Your own hardware

SOME IDEAS

• Use QR Registration for enhanced social

distancing

• Do not use a physical line, call out the

next in line via SMS

• Collect contact details (name, phone) to

grow your CRM

• Play promotional videos on your Queue

Display

Operational efficiency and CRM in focus 29

2020 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Marketing Automation

Advanced eDM and SMS blasting capabilities

Communication
o Ad-Hoc Unlimited eDM & SMS blasting
o Segmentation based on data
o Schedule recurring campaigns targeting saved

segments (birthdays, last visit not recent, etc)
o Advanced automation flows (opened, did not open,

clicked)
o Dynamic content on eDM template (mail merge and

segment-specific sections)

Weeloy Data
o Guest Database is updated once per day with

aggregate number of visits, spending, last visit, profile
codes
o Group level fields available

Optimize your online marketing channels 30

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL

Online Payments

Collect online payments directly into your payment gateway account

o Accept payments online from all modules reservatio online 3rd party
o Minimize no shows, cancellations ns ordering reservatio
o Collect cash in advance for bookings and ns
e-
events tickets
o Manage refunds and late cancelations charges
o Highest security PCI DSS 3.4 e- TM
o Daily Payouts managed by Gateway vouchers S

BANK
Restaurant bank account

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL Secure revenue 31

POS Integrations

1-way integrations to enrich your CRM with spending data

Dine-In
o Retrieve and match orders to bookings
o Put a spending value to each booking and

guest profile
o Lookup guest spending history
o Segment your guest profiles by spending

Online Ordering (selected providers only)
o Register Online Orders directly on your POS

upon accepting
o Products, modifiers, order discounts, payments

2022 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL Enrich customer profiling 32

Thank You 33

We appreciate your time and
interest
weeloy.io

2020 © Weeloy Pte Ltd. All Rights Reserved. CONFIDENTIAL