royal_shakespeare

151

Appendix 2
The Royal Shakespeare
Company

As of December 2009, the RSC listed its members in
programmes and annual reports as follows.

Patron Elizabeth Dixon
Her Majesty the Queen Jane Drabble OBE
President Noma Dumezweni
His Royal Highness the Prince of Wales Sir Brian Follett
Deputy President Mark Foster
Sir Geoffrey Cass Gilla Harris
Vikki Heywood
Board John Hornby
Chairman – Sir Christopher Bland Laurence Isaacson CBE
Professor Jonathan Bate, CBE FBA FRSL Jonathan Kestenbaum
Artistic Director – Michael Boyd Ian Laing CBE
Damon Buffini Sir Michael Lyons
David Burbidge OBE Paul Morrell OBE
Jane Drabble OBE David Oyelowo
Noma Dumezweni Charlotte Heber Percy
Mark Foster Tim Pigott-Smith
Gilla Harris Neil Rami
Executive Director — Vikki Heywood Lisa Houghton Reade
John Hornby Ian Ritchie CBE, RA
Jonathan Kestenbaum Rosemary Said
Paul Morrell OBE Wafic Said
Tim Pigott-Smith Lady Sainsbury of Turville
Neil Rami Brockman Seawell
Deputy Chairman – Lady Sainsbury of David Suchet OBE
Turville Meera Syal MBE
Michael Wood
Governors
George Alagiah OBE Honorary Emeritus Governors
Yasmin Alibhai-Brown Lady Anderson
Professor Jonathan Bate, CBE FBA FRSL Charles Flower
Jana Bennett Drue Heinz DBE
Malorie Blackman OBE Frederick R. Koch
Sir Christopher Bland Leonard Mathews OBE
Lee C. Bollinger Professor Stanley Wells CBE
Michael Boyd
Damon Buffini Honorary Governors
David Burbidge OBE Robert Anthoine
Lord Carter of Barnes CBE Philip Bermingham
Sir Geoffrey Cass Michael Crystal QC
Sinead Cusack Tony Hales CBE

Appendix 2

Martin Iredale FCA Associate Producer
Stephen Pratt MA Thelma Holt CBE
Roger Pringle MA
Ian Rushton Honorary Associate Artists
J A T Saywell Bill Alexander
Donald R Seawell Michael Attenborough
Derek Webster John Barton
Mary Weston CBE Cicely Berry CBE
Lord Willoughby De Broke David Brierley CBE
Stratford Town Mayor Peter Brook CBE
Chairman, Stratford District Council John Caird
The Director, Shakespeare Institute Bob Crowley
The Director, Shakespeare Birthplace Trust Ron Daniels
Howard Davies
Honorary Life Governor Dame Judi Dench
Sir William Dugdale Bt CBE Chris Dyer
David Edgar
Associate Artists Sir Peter Hall CBE
Roger Allam Terry Hands CBE
Alun Armstrong Sir Ian Holm CBE
Desmond Barrit Alan Howard CBE
David Bradley Barrie Ingham
David Calder Richard Johnson
John Carlisle Sir Ben Kingsley
Brian Cox Ralph Koltai CBE
Sinead Cusack Barry Kyle
Penny Downie Jane Lapotaire
Julian Glover Dame Helen Mirren
Mike Gwilym Christopher Morley
Geoffrey Hutchings John Napier
Sir Derek Jacobi Richard Nelson
Alex Jennings Adrian Noble
Estelle Kohler Sir Trevor Nunn
Barbara Leigh-Hunt Timothy O’Brien
Anton Lesser Richard Pasco CBE
Richard McCabe Sir Donald Sinden OBE
Peter McEnery Sir Patrick Stewart
Joe Melia Janet Suzman
Katie Mitchell OBE David Warner
Gerard Murphy Peter Whelan
Joanne Pearce John Wood CBE
Roger Rees Guy Woolfenden OBE
Simon Russell Beale Advisory Director’s Office
Mark Rylance Advisory Director – John Barton
Sir Antony Sher
Juliet Stevenson
Malcolm Storry
David Suchet OBE
David Troughton
Philip Voss
Harriet Walter

153

Artistic and Associate Director’s Office  Barry Maguire
Artistic Director – Michael Boyd David Rowland
Chief Associate Director – Gregory Doran Michael Truscott
Associate Directors – David Farr, Rupert Porters Team Leader – Julian Lines
Goold, Deborah Shaw, Roxana Silbert Senior Porter – Gerald Wheeldon
Artistic Associate – Kathryn Hunter
Literary Associate – Anthony Neilson Commercial
Associate Designer – Tom Piper Director Of Commercial Services – 
Assistant to the Assoc. Director – Helen Pollock Sara Aspley
Assistant to the Artistic Director – Jane Tassell Director of Sales and Marketing – Chris Hill
Assistant to Director of Commercial
Assistant Directors Services and Director of Sales and
Justin Audibert Marketing – Julia Lister
Michael Fentiman
Leonie Kubigsteltig Company and Stage Management
Helen Leblique Company Managers – Michael Dembowicz
Michael Longhurst Jondon
Vik Sivalingam Kt Vine
Stage Managers – Suzi Blakey
Automation Suzanne Bourke
Head Of Automation – Eric Dixon Nafeesah Butt
Automation Technician – Richard Sharp Robbie Cullen
Senior Automation Technicians – Ben Leefe Pip Horobin
Haydn Wright Deputy Stage Managers – Alison Daniels
Acting Head Of Automation – Richard Smith Nicola Ireland
Heidi Lennard
Casting Klare Roger
Casting Assistant – Jim Arnold Gabrielle Sanders
Head of Casting – Hannah Miller Juliette Taylor
Casting Director – Helena Palmer Assistant Stage Managers – Jemma
Assistant Casting Director – Janine Snape Carpenter
Christie Gerrard
Honorary Chaplain Amy Griffin
Revd Martin Gorick Katie Hutcheson
Joanna Vimpany
Cleaners and Porters
Paula Adlem Costume
David Allcock Temporary Costume Department
Rod Barnet Administrator – Delfina Angiolini
Nanezda Cirule First Assistant (Mens) (Maternity
Elizabeth Clifford Cover) – Rosie Armitage
Lisa Cowley Head of Dye – Helen Baines
Alison Hannabus Head of Ladies’ Costume – Isabelle Comte
David Hannabus Skilled Dye Technician (Maternity
Robert Holloway Cover) – Jenny Cowgill
Yvonne Hudman Skilled Costumiers (Ladies) – Sarah Collins
Rosemary Payne Helen Davenport
Valerie Potts Deborah Jaunai-Recardo
Joanna Skwara Costume Department
Mary Smart Administrator – Ivan Douglas
Joanna Szymanska Principal Ladies Cutter – Denise Edwards
Bill Taylor Senior Dye Technician – Rebecca Edwards
Mark Usher Skilled Costumiers (Mens) – Susie England
Graham Wright Hannah Mcdermott

Appendix 2

First Milliners – Kate Freshwater – Angela Vellender
Sarah Plowright Deputy Development Director – Graeme
Head of Footwear and Armoury – Julian Gilbert Williamson
Senior Costumiers (Mens) – Brenda Gollnast
Jane Rogalski Drawing Office
Head of Men’s Costume – Emma Harrup Head of Construction & Technical
First Dye Technician – Charlotte Hobbs Design – Alan Bartlett
First Costumier (Ladies) – Esther Hunter Design Engineers – Nicholas Bell,
Principal Men’s Cutter – Natalie Kurzcewski David Harris
Stock Keeper – Sally Locke Senior Draughtspeople – David Jones,
First Costumier (Mens) – Yvette Manhood Charles MacCall
Head of Costume – Alistair McArthur Draughtsperson – Brett Weatherhead
Assistant Costume Supervisor – Zarah
Meherali Duty Managers
Head of Hats and Jewellery – Elaine Moore Nicky Cox
Senior Leatherworker – Alan Smith Suzanne Harris
First Footwear Technician – Jessica Smith James Kitto
Senior Milliner – Margaret Wakelin Sheelagh Saunders
Stock Keeper/Buyer – Veronika
Weidenhiller Education
Administrator, Capital Centre Post
Costume Hire Graduate Programmes – Amanda Carroll
Costume Hire Administrator –  Project Manager, School
Charlene Land Partnerships – Fiona Clayton
Costume Hire Assistants –  Head of School Partnerships – Rob Elkington
Julia Drummond-Haig Administrator, Young People’s
Rosie Miller Programme – Rob Freeman
Stephanie Smith Lead Practitioner – Virginia Grainger
Anna Taylor Project Manager London, Young People’s
Head of Costume Hire – Alison Mitchell Programme – Sonia Hyams
Head of Young People’s
Design Programme – Fiona Ingram
Trainee Designer – Katie Lias Project Manager, School
Partnerships – Tracy Irish
Development Assistant to the Director of
Events and Stewardship Education – Sarah Keevill
Manager – Helen Cave Acting Head of Young People’s
Development and Planning Officer Programme – Jamie Luck
– Matthew Collins Director of Education – Jacqueline O’Hanlon
Development Co-ordinator –  Administrator, School
Michele Cottiss Partnerships – Sheila O’Sullivan
Individual Giving Manager – Joe Foulsham Project Manager, Young People’s
Annual Fund Co-Ordinator – Julie Harris Programme – Liisa Spink
Research Officer – Chris Johnson Department Manager – Melanie Whitehead
Director Of Development – Caroline Jones E-Learning Manager – Kate Wolstenholme
Senior Major Gifts Manager – Catherine
Kernot Engineering Services
Trusts Manager – Hamble Padden Head of Engineering Services – Simon Bowler
Major Gifts Officer – Andrew Rye Maintenance Electrician – Mark Farmer
Acting Head of Annual Fund – Carol Administrative Assistant – Tim Oliver
Stevenson Senior Maintenance Electrician
Campaign Co-Ordinator – Lauren Thorpe  – Richard Power
Research Manager – Louise Turner Electrical Test Technician – Martin Simms
Corporate Partnerships Manager 

155

EEnntteerrpprr.iissee Assistant – Lucy Barriball Joyce Natzler
Theresa York
Programmes Co-ordinator – Michelle Morton Payroll Officer – Adrian Gelston
Commercial Manager – Kevin Wright Senior Management Accountant – Irina
Gorbunowa
Estates Payroll Manager – Becky Harris
Sue Allen Management Accountants – Anthea
Nancy Cooper Dauncey
Chapel Lane Reception Officer Catherine Greenway (Maternity Cover)
(Evening) – Denise Hagon Chris Harris
Postal Assistants – Nanezda Cirule Doreen Massey
Ann Kelly Beth Payne
Access Manager – Pat Collcutt Ben Waters
Director of Estates – Grug Davies Internal Auditor – Sarah Hedgecock
Properties Manager – Suzanne Harris Director of Finance & Administration
PA to the Director of Estates – Suzanne  – Andrew Parker
Jones Financial Services Manager – Mike White
Sally Luntley Accounts Services Manager – Andrew
Chapel Lane Reception Officer Woodward
(Daytime) – Gemma Vowles
Fire Officer – Christopher Oliver Front of House
Estates Administrator – Audrey Spencer Ushers – James Allan
Senior Fire Office – Paul Tursner-Upcott Annette Ashfield
Interim Facilities Manager – Wendy Toby Barnett
Woodcock Margaret Bidgood
Hege Bleidvin-Sandaker
Events & Exhibitions Kathleen Bradley
Director of Events & Hayley Burgess
Exhibitions – Geraldine Collinge Jocelyn Carter
Events Assistant – Nicky Cox Lucy Chandler
Curator of RSC Collection & Lorraine Deller
Archive – David Howells Ellen Frost
Assistant to the Director of Events & Susan Harris
Exhibitions – Helen Pollock Yvonne Harris
Curatorial Assistant – Caroline Ray Ann Kelly
Curatorial Assistant (Maternity Ben Luntley
Cover) – Rosalyn Smith Hilary Lynch
Events & Exhibitions Co-ordinator –  Carol Morris
Jo Whitford Alan Robson
Nicola Salmon
Executive Director’s Office Dennis Southall
Executive Director – Vikki Heywood Mary Taylor
PA to the Executive Office – Lyndon Fiona Tursner-Upcott
Jones Susan Whatmore
Assistant to the Executive Director & Linda Wimperis
Clerk to the Governors – Michele Percy Audience Care and Tours
Administrator – Holly Clarke
Finance Attendants – Claire-Louise Cairns
Project Finance Manager – Anna Roy Holton
Anderson David Wimperis
Pensions & Insurance Officer – Ron Front of House Manager – James Kitto
Codrington Head of Audience Care – Elizabeth
Accounts Services Officers – Linda Lloyd Wainwright
Bev Milne

Appendix 2

Gardeners Network Manager – Matthew Reading
Head Gardener – Robert Holt
Legal
Graphic Design General Counsel – Caroline Barnett
Graphic Designer – Clare Booth PA to the General Counsel – Emma Welch
Artworker – Matthew Boss
Senior Graphic Designer – Sophie Clausen Lighting
Print Buyer & Graphics Special Senior Lighting
Coordinator – Gina Print Technicians – Caroline Burrell
Head of Graphic Design – Andy Williams Keith Cookson
Simon Spencer
Green Room First Lighting Technicians – Jake Brain
Catering Assistants – Sarah Furniss Kevin Carson
Carole Sambrook-Hurst Tim Owen
Veronica Treharne Mathew Peel
Green Room Supervisor – Sylvia Hall David Richardson
Catering Manager – Ruth Treharne Lighting Technician – Lauren Watson
Creative & Visual Media Technician – Tim
Health & Safety Baxter
Health & Safety Administrative Jason Hackett
Assistant – Hayley Burgess Maxwell White
Health & Safety Advisor – Gail Miller Assistant Head of Lighting – Simon
Technical/Health & Safety Training Bayliss
Coordinator – Jo Young Head of RSC Lighting – Vince Herbert

Human Resources Literary Department
Training and Development Literary Manager – Pippa Hill
Manager – Libby Alexander RSC/Capital International Playwright In
HR Administrator – Rachel Barnes Residence – Tarell Alvin McCraney
Director of Human Resources – Adele Cope Company Dramaturg – Jeanie O’Hare
Training & Development Assistant – Lucy
Gregory London Operations
Assistant HR Manager – Jessica Harris Clapham Caretakers – Carl Allen
Training & Development Officer – Gavin Wendy Turnstill
Horsfall London Manager – Corinne Beaver
HR Manager – Darrell Mitchell London Administration
PA to HR Director – Elizabeth Nicholson Assistant – Lauren Rubery
Occupational Health Advisor – Shirley
Prenton-Jones Maintenance
HR Officer – Davinder Sandhu Maintenance Painter & Decorator – 
Clive Bardell
IT Maintenance Assistant – Steve Cross
Database Developer – Robin Astle Maintenance Manager – Bill Rostron
Administrator – Debby Bailey
Systems Manager – Wayne Evans Marketing
Systems Developer – Lee Fear Marketing Officer (Corporate) – Amy Clarke
Support Services Manager – Jacqui Hamp Head of Marketing – David Collins
Tessitura Co-ordinator and Development Marketing Officer
Manager – Ruth Harris (Productions) – Natasha Goodge
Web Developer – Alex Kirkwood Assistant Marketing Officer
IT Support Specialists – John Mills (Corporate) – Elin Joseph
Paul Willett Marketing Manager (Corporate) – Jo Litt
Head of Information Technology – Chris Marketing Manager (Productions) – Anna
O’Brien Mitchelson

157

Market Planning Senior Press Officer – Nada Zakula
Head of Market Planning – Mary Butlin Producers
Producers – Jeremy Adams
Movement Kevin Fitzmaurice
Manager, Movement – Jane Hazell Touring Administrator – Rachael Barber
Head of Movement – Struan Leslie Assistant Producers – Gareth Collins
Zoë Donegan
Music Planning Co-ordinators – Victoria Picken
Music Manager – Kate Andrew Rachel Wall
Music Assistant – Sarah Balls Assistant to the Producers – Mardi
Musicians – James Jones Widdowson
Kevin Pitt Lead Producer – Denise Wood
Ian Reynolds
David Statham Production Office
Andrew Stone Fewings Senior Production Managers – Simon Ash
Music Director – Bruce O’Neil Mark Graham
Music Co-ordinator – Richard Sandland Deputy Technical Director – Peter Bailey
Head of Music – John Woolf Technical Manager – Julian Cree
Production Managers – Peter Griffin
Nursery Rebecca Watts
Nursery Assistant – Laura Cameron Technical Director – Geoff Locker
Nursery Practioners – Victoria Alcock PA to Technical Director – Elizabeth
Kate Clifford Nicholson
Ewelina Figlewska Assistant Production Manager – David
Dawn Francis Tanqueray
Elizabeth Knowlton Staff Scheduling Co-ordinator – Alun Thomas
James Pavitt
June Prickett Project Office
Delphine Saul Project Co-ordinator – Belinda Aird
Yolana Wassersug Deputy Project Director – Simon Harper
Deputy Head of Nursery – Christine Green Project Office Manager – Katie Martin
Deputy Head of Nursery – Yvonne Technical Project Co-ordinator – Flip Tanner
Robbins Project Co-ordinator – Harry Teale
Head of Nursery – Kate Robinson Project Director – Peter Wilson
Nursery Administrator – Bobbie Schofield Property Workshop
Prop Technicians – Maggie Atkins
Communications Malcolm Brain
Press and Communications Officer – Dean Carl Taylor
Asker Mel West
Head of Digital Media – John Benfield Head of Property Workshop – John Evans
Communications Assistant – Lucy Billiard Assistant Prop Technician – Rufus
Web Editor – Clea Boorman McDermot
Communications Assistant – Kathleen Property Workshop
Bradley Apprentice – Christopher Simmonds
Communications Manager – Jane Ellis
Assistant Digital Media Producer – Fiona Retail
Handscomb Shops Sales Assistants – Ann Barnicoat
Head of Press – Philippa Harland Lynne Dunningham
PA to Director of Jennifer Farmer
Communications – Lucien Riviere Stores Senior Supervisor – Alan Chandler
Director of Communications – Liz Thompson Senior Sales Assistants – Sheila Day
Press & Marketing Assistant – Alex Turner Gwen Rogers
Digital Media Producer – Suzanne Merchandiser – Pippa Green
Worthington Mail Order Senior Supervisor – Sarah Holt

Appendix 2

Retail Development Manager – Sarah Scenic Engineering
Lovsey Scenic Engineers – Daren Ainsworth
Shops Senior Supervisor – Biddy Wilson Phil Malins
Jacob Robbins
Running Wardrobe Martin Robinson
Deputy Wardrobe Mistress – Jennifer Binns Senior Engineers – Kevin Neville
Wardrobe Mistress – Carolyn Daniels Ian Rhind
Dressers – Yvonne Gilbert Assistant Engineer – Lewis Pierpoint
Keith Lovell Deputy Scenic Engineering
Michael Nolan Manager – Tobias Robbins
Linda Williams Scenic Engineering Manager – David Tinson
Assistant Wardrobe Mistress – Josie Horton
Relief Dresser – Keiko Spencer Scenic Workshop
Senior Scenic Carpenters – Richard Brain
Sales And Ticketing Julian Crang
Sales Manager (Productions) – Patricia David Dewhurst
Boycott David Watson
Sales Operators – Yolanda Cross Carpenters – Andrew Clark
Christine Elliott Matthew Jacques
Emma Fleming Ross Kitching
Susan Gardner Gavin Reeves
Elizabeth Gill Assistant Machinist – Paul Collins
Norma Henderson Will Fagan
Margaret Jackson Scenic Workshop Apprentice – Sam
David Mears Reynolds
Chris Morgan Scenic Workshop Manager – Paul
Maria Mottram Hadland
Elizabeth Rawlinson Deputy Scenic Manager – James Hicks
Ellen Reade Logistics Manager – Robert Hinton
Jane Trotman Scenic Carpenter – Benjamin Morris
Marilyn Walton Deputy Scenic Manager – Brian Robbins
Finance Assistant – Esther Gillman Storeman – Roger South
Sales Manager (Operations) – Kim Scenic Assistant – John Speakman
Goodman
Head of Sales and Ticketing – Steve Sound
Haworth Sound Technician – Michelle Davies
Sales Operators (Support) – Pauline First Sound Technicians – Claire Carroll
Humphrey Andrew Franks
Dolores Manteiga Defente Jonathan Ruddick
Kerry-Sue Peplow Chris Vernon
Sales Manager (Systems) – Gerry Martin Senior Sound Technicians – Mike
Membership Assistant – Loraine Mitchell Compton
Membership Secretary – Sally Nortcliffe Martin Slavin
Administration Assistant – Samantha Head of Sound – Jeremy Dunn
Thompson-Taylor
Stage
Scenic Art Stage Technicians – Matt Aston
Head of Scenic Art – Rebecca Ashley Tom Horton
Third Assistant Scenic Artist – Stephanie Steve Keeley
Kinsella Tom Mellon
Paintshop Apprentice – Paul Riddle Simon Packer
Scenic Artist – Joe Vassallo Grant Skidmore
Senior Scenic Artist– Alice Watkins Kevin Wimperis
Specialised Senior Technician – Darren

159

Guy
Senior Stage Technicians – Mark Collins
Alistair Pitts
Tom Watts
Stage Supervisor – Roger Haymes

Stage Door
Stage Door Keepers – Sue Allen
Patricia Carnell
Denise Hagon
Sandra Holt
Barry Lytollis
Shirley Penderell-Goodricke
Nightwatch Officers – David E Jones
Michael Truscott

Text And Voice
Director of Text and Voice – Cicely Berry
Senior Text and Voice Coach – Alison
Bomber
Voice Placement – Charlie D’aeth
Head of Text, Voice & Artist
Development – Lyn Darnley
Manager, Text, Voice & Artist
Development – Jane Hazell

Wigs & Make-Up
Assistant Wig & Make-Up
Artists – Kimberley Boyce
Kirsten Job
Wig & Make-Up Artists – Lavinia Blackwell
Sindy Cooper
Fiona Keston
Senior Wig & Make-Up Artists – Charlotte
Griffiths
Rachel Seal
Wigs & Make-Up Department
Supervisor – Sandra Smith

Appendix 2

Actors The Histories Ensemble
During the period covered by this Nicholas Asbury
report, we were able to speak to and Hannah Barrie
observe the work of three acting Keith Bartlett
ensembles. Their members are listed Maureen Beattie
below as they were listed in the RSC’s Antony Bunsee
programmes and annual reports for Rob Carroll
this period. Matt Costain
Julius D’Silva
Keith Dunphy
Wela Frasier
Geoffrey Freshwater
Paul Hamilton
Alexia Healy
Kieran Hill
Tom Hodgkins
Chuk Iwuji
John MacKay
Forbes Masson
Chris McGill
Patrice Naiambana
Luke Neil
Sandy Neilson
Ann Ogombo
Miles Richardson
Lex Shrapnel
Anthony Shuster
Jonathan Slinger
Katy Stephens
Geoffrey Streatfield
James Tucker
David Warner
Roger Watkins
Clive Wood

161

The Hamlet/Dream Ensemble The Long Ensemble
David Ajala Charles Aitken
Sam Alexander Joseph Arkley
Edward Bennett Adam Burton
Ricky Champ David Carr
Ewen Cummins Brian Doherty
Robert Curtis Darrell D’Silva
Tom Davey Noma Dumezweni
Peter de Jersey Dyfan Dwyfor
Joe Dixon Phillip Edgerley
Penny Downie Christine Entwhistle
Kathryn Drysdale Geoffrey Freshwater
Samuel Dutton James Gale
Oliver Ford Davies Mariah Gale
Ryan Gage Gruffudd Glynn
Mariah Gale Paul Hamilton
Mark Hadfield Greg Hicks
Andrea Harris James Howard
Jim Hooper Kathryn Hunter
Keith Osborn Kelly Hunter
Roderick Smith Ansu Kabia
Nina Sosanya Tunji Kasim
Riann Steele Richard Katz
Sir Patrick Stewart Debbie Korley
David Tennant John Mackay
Zoe Thorne Forbes Masson
Natalie Walter Sandy Neilson
John Woodvine Jonjo O’Neill
Dharmesh Patel
Peter Peverley
Patrick Romer
David Rubin
Sophie Russell
Oliver Ryan
Simone Saunders
Peter Shorey
Clarence Smith
Katy Stephens
James Traherne
Sam Troughton
James Tucker
Larrington Walker
Kirsty Woodward
Hannah Young
Samantha Young



163

Notes

1 See Holbeche, The High Performance Organisation: Creating
dynamic stability and sustainable success.

2 Mintzberg, Harvard Business Review, Jul–Aug 2009, p142.
3 Ibid, p140.
4 Arts Council, Appraisal Report: Royal Shakespeare Company, p7.
5 Boyd, ‘Playing our proper role: the way forward for the Royal

Shakespeare Company’, p4.
6 Baracaia, Stage, 14 Feb 2002; Benedict, Observer, 31 Mar 2002;

Billington, Guardian, 6 Mar2002.
7 Baracaia, Stage, 14 Feb 2002.
8 RSC, ‘RSC purpose and values’.
9 Boyd, ‘Playing our proper role.’ p2.
10 Boyd, speech at the New York Public Library
11 Ibid.
12 RSC, Strategic Plan 2006-2012: Mapping the journey for the Royal

Shakespeare Company to 2012, p11.
13 RSC, 130th Annual Report 2006/07, p4.
14 Boyd interview 2009.

Notes

15 Ibid.
16 Boyd, ‘Playing our proper role’, p4.
17 RSC, 129th Annual Report 2004/05, p7.
18 See Zuboff and Maxmin, The Support Economy: Why

corporations are failing individuals and the next stage of capitalism.
19 See Leadbeater, Personalisation Through Participation.
20 See Shirky, Here Comes Everybody: The power of organising

without organisations; and Leadbeater, We-Think: Mass
innovation not mass production: The power of mass creativity.
21 Boyd, speech at the New York Public Library.
22 Hall interview 2008.
23 Heywood interview 2007.
24 Bland interview 2009.
25 Ibid.
26 RSC, Strategic Plan 2006-2012: Mapping the journey for the
Royal Shakespeare Company to 2012, p28.
27 Heywood interview 2007.
28 RSC, Strategic Plan 2006-2012: Mapping the journey for the
Royal Shakespeare Company to 2012, p24.
29 Asbury, Exit Pursued by a Badger: An actor’s journey through
history with Shakespeare, p29.
30 Boyd interview 2009.

165

31 Bland interview 2009.
32 Spencer, Telegraph, 18 Apr 2008
33 Hill interview 2008.
34 Parker interview 2008.
35 Borgatti et al, Ucinet for Windows: software for social network

analysis.
36 Krackhardt and Hanson, How organisations win by working

together, p104.
37 Shirky, Here Comes Everybody: The power of organising without

organisations, pp39–40.
38 Heywood interview 2009.
39 Boyd interview 2009.
40 Neelands et al., An Evaluation of Stand Up for

Shakespeare – The Royal Shakespeare Company Learning and
Performance Network 2006-2009, p6.
41 Ibid, p7.
42 Ibid, p9.
43 Ibid, p74.
44 GfK NOP, RSC Company Survey 2009.
45 MacLeod and Clark, Engaging for Success: Enhancing
performance through employee engagement, p3.
46 Eatwell, ‘Economic outlook’, Chartered Management
Institutute, p5.

Notes

47 Boyd interview 2009.
48 Ibid.
49 Ibid.
50 Heywood interview 2009.
51 Boyd interview 2009.
52 See Leadbeater and Oakley, The Independents: Britain’s new

cultural entrepreneurs.
53 Bass and Stogdill, Handbook of Leadership: A survey of theory

and research.
54 See Peters and Waterman, In Search of Excellence; and Collins

and Porras, Built to Last: Succesful habits of visionary companies.
55 See Battelle, Search: How Google and its rivals rewrote the rules

of business and transformed our culture.
56 Boyd, speech at the New York Public Library.
57 Simms, The Director, Jun 2009.
58 Holbeche, The High Performance Organisation: Creating

dynamic stability and sustainable success, p8.
59 Mintzberg, Harvard Business Review, Jul–Aug 2009, p142.
60 See Sennett, The Craftsman; and Malone, The Future of Work:

How the new order of business will shape your organisation, your
management style, and your life.
61 Skidmore, ‘Leading between’, p100.

167

62 Holbeche, The High Performance Organisation: Creating
dynamic stability and sustainable success, p12.

63 Catmull, ‘Interview with Iinnovate’.
64 Holbeche, The High Performance Organisation: Creating

dynamic stability and sustainable success, p6.
65 Hewison, Not a Sideshow: Leadership and cultural value, p43.
66 Zeleny, New York Times, 9 Nov 2008
67 George, 7 Lessons for Leading in Crisis, p75.
68 RSC, press release, 8 Dec 2008.
69 Economist Intelligence Unit, Securing the Value of Business

Process Change.
70 See Weisbord, Organisational Diagnosis: A workbook of theory

and practice.
71 See Holman and Devane, The Change Handbook: Group

methods for shaping the future.
72 Bunker and Alban, Large Group Interventions: Engaging the

whole system for rapid change; and Wheatley, Leadership and
The New Science: Discovering the order in a chaotic world.
73 Bridges, Managing Transitions: Making the most of change.
74 Marshak, Covert processes at work.
75 Schein, The Corporate Culture Survival Guide.



169

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Asbury, N, Exit Pursued by a Badger: An actor’s journey through
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Baracaia, A, ‘West affirms RSC criticism’, The Stage, 14 Feb 2002.
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Organisations need to be efficient and innovative
but, in today’s social and economic conditions,
they also need to be able to respond creatively to
external challenges while staying true to their core
purpose. This report looks at one organisation’s
journey towards achieving this.

The Royal Shakespeare Company’s story is an
example of an organisation in turnaround. Over the
past few years it has embarked on an ambitious
transformation of its famous Stratford-upon-Avon
home. At the same time it has transformed its
entire way of working by recovering its foundational
principle of ‘ensemble’ — using this as a creative
and ethical principle, and as a management
tool — and extending it from the rehearsal room to
the organisation as a whole. This change in internal
relationships is changing the RSC’s relationship
with its audiences and the wider public.

This report tells the story of how this was
done. It is based on a three-year observation
and suggests what other organisations in the
cultural sector and beyond might take from the
story. It documents the approaches taken and
the difficulties encountered. It also focuses on
aspects of organisational development that is often
ignored: the importance of emotional engagement,
humility and openness. As well as a story of
change, it is a story of collective ambition: how it
is created, shared and brought to fruition.

Robert Hewison is a Demos Associate,
John Holden is a Demos Associate and
Samuel Jones is the Demos DCMS Policy Fellow.

ISBN: 978-1-906693-35-0 £10
© Demos 2010