2016 MGMA-NWMO DECEMBER News Bulletn

2016
Annual
Business

Meeting

December 13, 2016 is our Annual
Business Meeting for MGMA-
Northwest Missouri, to be held at
Liberty Hospital Education Center
from 11am – 1pm.

Here are the topics to be discussed:

• Reading of previous year’s minutes
• Treasurer’s Report
• Audit Committee Minutes
• Bylaws Review Committee
• Nominating Committee Report
• Read Slate of Officers
• Vote on Slate of Officers
• Other business

2017 Board of Director
Slate of Officers

To be approved at MGMA-NWMO’s Annual Business Meeting
December 13, 2016, Liberty Hospital

BOARD OFFICERS Laurie Shepard (Succession)
Scott Sutherland (Succession)
• PRESIDENT Kari Vance (Succession)
• PRESIDENT ELECT Scott Risinger (1 yr term Elected)
• PAST PRESIDENT
• TREASURER Cathy Hill (1 yr term Elected)

• SECRETARY

MEMBERS AT LARGE (Elected)

• PROGRAMS Sharon Cox (1st of 2)

• MEMBERSHIP Amie McDonald (2nd of 2)

• HOSPITALITY Lou Ann Gonzales (1 yr term)

BUSINESS PARTNER AT LARGE (1 year term)

• BP AT LARGE Tom McNeill (1 year term) (Appointed)

• BP AT LARGE Jerry Grover (1year term) (Appointed)

• ACMPE FORUM REP. Merry Mullins, FACMPE (Appointed)

December Speaker

? Robert J. Sherwood
? Author, Entrepreneur

Date: December 13, 2016
Time: 11:00am – 1:00pm
Liberty Hospital Education Center

5 Leadership Characteristics
of Management Superstars

RSVP at www.mgma-nmwo.com Calendar page

2017 CHARITY!

Our mission is to reduce the burden of childhood
illness on children and their families. We keep
families close to their sick children while they get
the care and supportive services they need.
On any given night, Ronald McDonald House
Charities of Kansas City serves 87 families. In 2015,
our Houses and Family Room provided lodging
to more than 5,500 families as well as opened our
doors to support over 57,000 visits from family and
friends of in-patients at Children's Mercy Hospital.

YOU CAN HELP CHANGE
A CHILD'S LIFE TODAY

Sharing your time, talent and financial
support provides hope for families facing a medical
crisis. Please help us keep families close during their
time of need.

www.rmhckc.org

YOUR PERSONAL DONATION!

It takes a lot to make a Ronald McDonald House feel
like a "home away from home". To provide a loving,
caring and supportive environment, Ronald
McDonald House Charities relies on the generous
donations from our community. Our wish lists
contain food pantry goods, storage and paper items,
cleaning supplies, linens and household items,
personal care and family items, and office supplies.
Donations can be dropped off seven days a week
between 8 a.m. and 8 p.m. at the Longfellow House.

TOP 10 WISH LIST

BRING YOUR GIFT TO THE MEETING!

Wal-Mart and Target gift cards
Forever postage stamps
Coffee creamer

Large Legos & Duplos (no small Legos)
Dishwasher detergent

Swiffer Dry Mops & pads
Swiffer Wet-Jet Mops & liquid refills/pads

Disinfectant wipes
Baby shampoo & baby oil

Universal remotes

2017 January 10
Monthly Meeting

RSVP by January 5 www.mgma-nwmo.com

Meeting Date: Tuesday, January 10, 2017
Time: 11:00am - 1:00pm
Location: Liberty Hospital Education Center

Customer Service: The Key to a
Positive Patient Experience

Tracy Bird, FACMPE, CPC, CPMA, CEMC

SPEAKER INFORMATION:
Health care providers who focus on customer service
may experience higher patient satisfaction scores and
reduced medical liability exposure. In addition, satisfied
patients may increase referrals to a health care provider
resulting in improved financial performance. This
program is designed to bring awareness to simple
changes in behavior and communication to enhance the
overall experience of the patient. Health care personnel
at all levels of the organization will benefit from this
presentation.

ANNUAL CHARITY:
Mike Jefferies, Director of Development
for Ronald McDonald House in KC, will
be on hand to offer a short video of how
RMH serves our community. He will
accept our association's donation and
member donations toward their never-
ending wish list. Be prepared to bring
your donation, either items or monetary,
to the January meeting. We also will
install our new board members for 2017.

SHOULD YOU USE OFF THE WALL
QUESTIONS IN AN INTERVIEW?

Google, Inc. tried to answer that question in their
internal study. Their results showed high performing
employees did not score any better on brainteaser
questions than lower performing employees. This
suggests brainteasers are not an effective way to
differentiate between poor and excellent performing
candidates. While this is only one study, it does show the
importance of ensuring the value of any new process
before implementation. Here are some tips to consider
when developing and applying a new interview process
within your company:

• Decide what skills are essential for the job position,
then consider only those skills when crafting
interview questions.

• Develop measurable, behavior-based interview
questions targeted towards those same essential
skills.

• Use systematic scoring criteria and decide what
answers would be deemed unacceptable, acceptable,
and very acceptable behavioral actions.

• Review the questions and scoring criteria with job
content experts to guarantee they are pertinent to
the job.

• Once the interview process has been developed, train
hiring managers on how to successfully implement
this process, collect complete answers, and utilize the
scoring criteria.

• Consistency is key. Make sure all job candidates are
undergoing a consistent interview process, allowing
them to be measured on the same skills and assessed
using the same criteria.

Adapted from American
Consultants, 12-6-2016

BEST VALUE: $300 Deadline

• Logo on a vertical banner displayed at all MGMA-

NWMO functions (need .eps digital format for banner)

• Company logo included in all news bulletins for 1 year

(requires .eps .jpeg digital format sent to office)

• Sponsorship of a monthly meeting (includes display

table, advertising, flyers, giveaways on attendee tables)

• 3-minute “get to know you” announcement

SUPREME VALUE: $500
INCLUDES BEST VALUE + ONE YEAR
WEBSITE AD

• You provide your company logo or artwork per our

specifications to MGMA-NWMO Central Office.

• Runs from date posted for one year on website. (Web

ad $400 value)

COLOSSAL VALUE: SYMPOSIUM
SPONSOR Gold & Silver Sponsor only

• Pay your symposium sponsorship with this offer and

you will receive ALL of the SUPREME value items,

• Which includes BEST value too.
• Open Gold: $2500 / Silver: $1500

http://www.mgma-
nwmo.com/document/2017-business-

partner-package

Annual Audit Committee Minutes

November 8, 2016
Held at North Kansas City Hospital, Lewis & Clark Room

The ad hoc Annual Audit Committee met on November 8, 2016 to
review the 2015 financial records of MGMA-Northwest Missouri
association. The committee consisted of Kari Vance, chair,
Barbara Keller, and Scott Sutherland. Treasurer Brad Carney and
Accountant Don Palmer were present to answer any questions or
help find questioned data.

Kari called the meeting to order at 10:58am. The committee was
informed of the items that needed to be reviewed, and followed
the list provided in the Audit Policy procedures set forth by the
Board of Directors.

• A brief review of the audit policies and procedures was made,
noting the appropriate separation of duties and noted that all
the procedures were being followed.

• All 2015 bank statements were reviewed; it was noted that
two board members had initialed and dated each month’s
bank statements.

• Per review of all check registers, it was determined that no
check was written in excess of $8,000 and no checks required
two signatures in 2015. It was noted that checks for larger
amounts were for budgeted contracted services (symposium).
All checks clearly indicate to whom the check was written.

• The committee reviewed all transfers from various accounts
and noted that all was in balance.

• The treasurer had signed only computer-generated checks.
There were no handwritten checks noted. There were no
skipped or voided checks for 2015 to review.

• It was noted the independent contractor arrangements end
on December 31, 2018. Thus, no review was necessary.

After reviewing all documents, the committee found that all
financial records for 2015 were in order. No suggestions or
improvements were noted. The meeting adjourned at 11:14am.

Respectfully submitted,
Kari Vance, President

Changes in
the ACMPE
Certification
Requirements

Merry Mullins
MBA,FACMPE
ACMPE Forum Rep.

New Exam Format in
September 2017

Transition the current essay portion of the exam to
an objectively scored, scenario-based exam.
The revamped exam will present scenarios just as the
current essay exam does. However, instead of
drafting open-ended essay responses to the scenario,
examinees will answer a series of objective questions
about the scenario. ACMPE will convert the current
exam with the help of Castle Worldwide and will
debut the new exam in Sept. 2017. You will not need
to retake the exam to hold your advancement.

Am I Eligible for CMPE?

The College of American College of Medical
Practice Executives have reviewed the current
requirements to become a nominee in the
college and begin the journey toward board
certification and fellowship.
In order to continually elevate the program and
increase its value in the marketplace, nominees
will be required to have a bachelor's degree or
the equivalent of 120 hours of college credit in
addition to two years of healthcare
management experience.
This requirement will take effect January 1,
2019, but will not apply to those who are
already board certified within ACMPE.

The MGMA board approved both changes.
Please see the links forfrequently asked
questions sheet and a flyer that outlines the
crosswalk of changes and how they will impact
nominees and future program enrollees.
ACMPE Exam Enhancements
ACMPE FAQs

2016 Annual Bylaws
Ad Hoc Committee Minutes

November 8, 2016

Past President Barbara Keller and President Kari Vance met on
November 8, 2016 as stipulated in the MGMA-Northwest
Missouri Bylaws. They were tasked to perform a detailed annual
review of the bylaws. Barbara opened the meeting at 9:45am at
the North Kansas City Hospital Lewis & Clark Room.

After an extensive review, the following changes were found.
These changes will be relayed to the Board of Directors at the
December board meeting.

Suggested Changes:

Article II, Section 1 (a): Add the words: “Northwest Missouri”
and “or”. To read: “Individuals engaged in the management of
medical practices in the Northland, Northwest Missouri, or
Kansas City area region…”

Article II, Section 1 (c): Add an “s” to the word relate in the first
sentence. To read: “Individuals who are not qualified as a
Category I or II member, but is employed by a company related
to the medical industry: i.e. insurance company, laboratory
service, PHO employee, etc.”

Article II, Section 1 (d): After the first sentence, add the
sentence to read: “A Life Member must not be able to meet the
criteria of any other category.”

Article IV, Section 7: Delete “as set forth in the Policies and
Procedures of the Association held in the corporate office.” To
read: “The authority and operations of the Association shall be
vested to the Board of Directors and defined from time to time.”

These changes will be presented to and voted on by the
membership at the Annual Business Meeting in December 2016.

The meeting was adjourned at 10:07am.

Respectfully submitted,
Barbara Keller
Past President, Ad Hoc Committee Chair

GIVE & GET!

2017 Giveaway

PARTNERS OR MANAGERS
SIGN UP IS NOW OPEN!

One minute to introduce yourself
Share info about your offerings
Give a door prize, pick a winner

Deliver your prize to them

Email the office with your
preferred months, one per quarter

for 2017. Limit 4 per year.
[email protected]

Our
Life Members

As we come to the end of another year, we take
time to remember and thank our Life Members for
their involvement as board members, committee
chairs or volunteers that helped our association
thrive. This is not a full list by any means of all the
committed managers and business partners who
have now retired. We want to thank you all!
Happy Holidays!

Name Joined
Karen Bodnar 1994
Peggy Brubeck 2004
Terri Butel 1999
Linda Carter 2009
Karen Corum 1994
Ann Donovan 1995
Jinny Freeman 1995
Santa Galate 1994
Jean Hansen 2005
Arlene Krug 2001
Normal Niemeier 1994
Donald Palmer Sr. 1996
William Sanders 1994
Diana Teague 2003

We need you!

2017 HOSPITALITY
VOLUNTEERS

• Email [email protected] with your
available months to volunteer.

• Bring your smile!
• Meet & greet members/guests at our

luncheon meetings.

Let’s fill 2017!