Welcome to Resort Welcome Booklet S23: GE
Dear Team, 亲爱的团队， It’s with big pleasure and honor that we welcome you in this wonderful village of Club Med Lijiang and precisely that we welcome you At Home！ 欢迎来到地中海俱乐部丽江度假 村，我们很荣幸有你的加入，欢 迎回家！ It’s therefore with great motivation and a desire to do well that we stand by your side to accompany you in your first step. 带着巨大的动力以及对成功的渴 望，我们会跟你迈出第一步！ All the best for you, starting with a good installation. 美好的开度是成功的一半，愿一 切美好常伴你左右。 Yanis Baeza Chef de Village
StockMgr Miranda HR Mgr Summer MaintenanceMgr Jason LEM Otto FinanceMgr Guillaume RoomDivision Nancy Restaurant Mgr Abdel Chef De Cuisine Sean BarMgr Lee V.T.M Yuxian FamilyMgr Savarna SportsMgr Kuga BoutiqueMgr Greta Purchase Mgr Carlan W&S Mgr Frankie HK Mgr Kiki Chef De village YANISBEAZA F&B Mgr Jack GeneralAffair Mathilda H&S,Food Mgr Susan MiceMgr Lilian Club Med LIJIANG: Organization Events Mgr Wendy
Location: Lijiang, Yunnan Province, China Village Opening: 2021 Airport: Lijiang Sanyi Airport (丽江三义机场) Transportation: Village <=>Airport 1 hour and 15 minute Tel: 86 888 6697888 Time Zone: GMT +8 Weather: Temperature: 9℃ ~ 21℃, temperature varies widely from day to night Rainy Season: May to October Dry Season: November to April Club Med LIJIANG: The Destination
Club Med LIJIANG: Our Offerings PHOTOGRAPHER Photo shooting tour EXCURSION SPORTS Tennis Flying Trapeze (with circus) Fitness classes Archery Yoga Wall Climbing Zumba Football Hiking FREE ACCESS Table Tennis Volleyball Basketball Bocce ball Badminton Fitness Room Air Hockey Mountain Bike Waterslide HOTEL ROOMS 7 buildings 304 Rooms 275 Deluxe 30 Family Deluxe 15 Suites 1 Handicap room F&B 3 Restaurants, 2 Bars SWIMMING Waterland, Zen Pool KIDS CLUB Petit Club, Mini Club, Junior Club M&E 5 Meeting Rooms BOUTIQUE Club Med Merchandise, local souvenirs, Grocery SPA Body Treatment, Beauty Products LAUNDRY Public Washing & Drying Machine INFIRMARY Consultation & Medication
Club Med LIJIANG: Rooms Building 1 : Golden Key Building 2 : Yulong Building 3 : Haba Building 5 : Jinsha Building 6 : Nu Jiang Building 7 : Lan Cang Building 8 : Seven Stars 7 Guest Room Buildings named after the local scenic spots. Total 304 stylish commercialized rooms. Deluxe Room 275 Rooms, 40 ㎡ Family Deluxe 30 Rooms, 65 ㎡ Suite 15 Rooms, 70 ㎡ ❖ Room Design inspired by the pagoda roofs of Lijiang Ancient Town. ❖ Inviting backdrop with a vibrant punch of colors: sky blue, grey hues from Jade Dragon Snow Mountain and Naxi traditional outfits ❖ Cozy ambiance, functional furniture.
Club Med LIJIANG: Food & Beverages RESTAURANTS 白沙餐厅 Baisha 尽享国际美食自主。铜、纸、木和陶——每间 都设有融合当地工艺的主题。站在主餐厅正前 方的草坪上，便可欣赏玉龙雪山的壮丽美景 Main Restaurant, Enjoy the many international flavors from Western cuisine such as French and Italian, to Eastern Asian food, Korea , Japanese and of course, local Chinese selections. 四方餐厅 Gourmet Lounge 这里的装饰处处体现了回归自然的元素——印有植物 版画的墙纸，树干一样的大型木雕等等。可以在大型 露台上欣赏连绵不绝的玉龙雪山和终年白雪皑皑的山 顶的壮丽风光。仅接受预订，提供按菜单点菜服务。 Specialty Food, Enjoy the ambiance of natural elements or sit on the Terrance with a panorama view of Snow Mountain. 束河餐厅 Shuhe Dining 位于室内运动中心内，在此享用迟来的 午餐和晚餐。可供选择冲浪碗和亚洲风 味小吃。装饰灵感源于当地自然环境， 有植物墙壁、木地板、绿色瓷砖等，是 休闲放松的理想之地. Late lunch or Supper. Enjoy organic and health light snacks from Asian cuisine.
Club Med LIJIANG: Food & Beverages BARS 大研吧 Dayan Bar 主酒吧的装饰风格融合了自然元素， 墙面上有彩色的桨片，到处选用蓝色 调，还有像渔篮一样的大吊灯。夜幕 降临后，可以在此悠闲地享用一杯鸡 尾酒，欣赏舞台演出。 Main Bar, right in front of the Theatre, with natural element fusion design. Enjoy the evening events while having a drink! 蓝月吧 Blue Moon Bar 露天空间设有按摩浴缸和 懒人躺椅，可在此尽情放 松，舒展身体。闲坐于凉 亭，享受宁静时光，欣赏 壮丽山景。 Outdoor Bar, enjoy the open area and breath fresh air while sitting on a poolside branch, or grab a drink at sunset.
Club Med 5 Value K I N D N E S S TAKE PLEASURE IN GIVING PLEASURE. Be attentive to the needs of those around you and take pleasure in pleasing and servicing others. Being kind is our signature at Club Med, and it represents the "G" in G.O, G.E, G.M which marks our difference. F R E E D O M IMAGINE WHAT YOU WANT, WANT WHAT YOU IMAGINE. Being autonomous and allowing others to be autonomous to allow them to fully realize their aspirations while showing respect for themselves, others R E S P O N S I B I L I T Y and the company. TAKE RESPONSIBILITY FOR YOUR JOB TO ENSURE ITS MISSION. Do your job in a competent and conscientious manner, commit to and involve yourself personally in order to show respect for the position granted you. P I O N E E R LOVE TO DARE, DARE TO CREATE. Lead the way, have a vision, have innovative ideas and implement them in order to respond to a Client need that is both essential and not yet satisfied. M U L T I C U L T U R A L I T Y OFFER UP YOUR DIFFERENCES, WELCOME THOSE OF OTHERS. Promote the cultural contributions of Team members and Clients, which leads to personal growth and being better able to live together. .
Club Med LIJIANG: Team Guidelines GROOMING ❖ Uniform should be clean and ironed, following the day dress code. ❖ Name badge clean with all the Club Med trident. Should always be worn on the left. ❖ Sunglasses can be worn in activities to protect your eyes only, however, remove them when speaking to the G.M always. ❖ Males must be shaven daily or be neat and clean, light make-up for females even during the day. Look professional. ❖ Female staff’s hair need to be tied up while on duty. No big earrings while on duty. ❖ No walking around the resort without shirt or shoes. ❖ No backpacks, no hoody, no caps, and beanie in the village. ❖ Clean and Shaved beard (Male) ❖ Natural make-up is essential (Female) ❖ Clean and groomed hair ❖ Hair must be neat and tied while on duty ❖ One small piercing (on the ear only) is allowed ❖ No visible offensive tattoos are allowed ❖ Please follow your service standard ❖ Glasses / Hat-Caps / Backpack / Handbag at public area are not allowed except for sports and Family Team in their activities. MEALS/CANTEEN ❖ On working days Breakfast, Lunch & Dinner must be eaten in the staff canteen. Please respect and listen to the canteen team for the arrangement of the table setting. ❖ Do not leave the canteen with food, and do not pick up the food with fingers at buffet. ❖ Wash your hands before you take meal. ALCOHOL ❖ Do not abuse alcohol. Moderation and decorum are always expected. ❖ Do not offer alcohol to under aged ❖ Do not drink alcohol during duty time or before duty time.
Club Med LIJIANG: Team Guidelines SMOKING ❖ No smoking at activities during working hours. ❖ Smoking is only permitted at designated area. ❖ Never smoke close to kids or teenagers. DRUGS ❖ Zero Tolerance for using, selling, or possessing illegal drugs at any time on or off Club Med property. ❖ Any person found in these circumstances will be immediately terminated and may be subject to criminal prosecution. (WARNING : follow the laws of the Country) ❖ Management retains the right for random drug testing and room checks. HARRASSMENT/ASSAULT ❖ Zero Tolerance to Harassment based on sex, sexual orientation, race, religion, national origin, age, disability or any other protected status will not be tolerated with anyone and in any place. ❖ Report all incidents of harassment/assault immediately to your supervisors or the HR department if there is any. SOCIAL MEDIA ❖ Use social media in a smart way when posting comments: Be professional not to mix work with your personal life. (follow our social media guidelines) ❖ Protect the image and confidentially of Club Med.
Club Med LIJIANG: Team Guidelines PERSONAL HYGIENE ❖ Always ensure your hands are washed before and after meals and especially after entering and using the toilet facilities. ❖ Hand Sanitizers are available throughout the village, and it is encouraged that all GO’s utilize them and also communicate this point with our GM’s. ❖ To keep the basic standards of hygiene concerning showering, cleanliness, and overall grooming. BRAND AMBASSADOR ❖ Greetings at all times to EVERYONE: GM, GO, GE,... Say Hello with a SMILE under the mask! ❖ Never say NO to the G.M.s, always look for a way to solve their needs. ❖ Pay attention while talking to G.M.s, and avoid to use personal mobile in front of G.M. ❖ Safety and security for GMs (of course including children) and the team is always at priority. ❖ No eating or drinking alcohol at your service. ❖ Use clear, proper and polite language (including body gesture) in public, even among your team. ❖ Avoid having your hands into your pockets or your arms crossed while speaking to GMs or walking in the resort. ❖ Chewing of gum in public & at primary duty are not permitted. ❖ Please report to your scheduled area 10 minutes early. ❖ G.O.s must carry the G.O program at all times. (Do not show it to GMs!) ❖ Usage of personal phone need to be smart and discreet. Never use phone while walking around or when there is GM in front of you. ❖ Do not drink and drive and respect the rules of the road and alcohol testing that takes place by the local authorities. Happiness is our Business” Quote by Gilbert Trigano
We are proud to have you in Lijiang! See you soon at home.