2023 PEOPLE Companies that Care® Forbes 2023 America’s Best-in-State Employers GOLD ® GET WITH THE GUIDELINES 2022 AFIB Orlando Health South Lake Hospital Orlando Health Winnie Palmer Hospital for Women Orlando Health Arnold Palmer Hospital for Children and Babies Nancy Brown Chief Executive Officer American Heart Association Michelle A. Albert, MD, MPH, FACC, FAHA President American Heart Association The American Heart Association recognizes this hospital for its continued success in using the Get With The Guidelines® program. Thank you for applying the most up-to-date evidence-based treatment guidelines to improve patient care and outcomes in the community you serve.* The American Heart Association proudly recognizes *For more information, please visit Heart.org/GWTGQualityAwards. Get With The Guidelines® - Heart Failure SILVER with Target: Type 2 Diabetes Honor Roll Orlando Health South Seminole Hospital Longwood, FL Achievement Award Hospital Orlando Health South Lake Orlando Health Arnold Palmer Orlando Health ORMC | Orlando Health South Seminole Orlando Health Winnie Palmer 2024 Becker’s Hospital Review Top Heart Program Orlando Health South Seminole Orlando Health St. Cloud Hospital Orlando Health – Health Central Orlando Health ORMC | Orlando Health Dr. P. Phillips COMPREHENSIVE OVERVIEW 2024 49
Orlando Health Sports Partnerships Professional • Orlando City SC | Orlando Pride • Arnold Palmer Invitational presented by Mastercard • Orlando Ballet • Tampa Bay Rays • Tampa Bay Rowdies • Firestone Grand Prix – St. Petersburg • USA Track and Field College • University of Central Florida • Eastern Florida State College • Seminole State College • Rollins College • Full Sail Community • XL Soccer World (Winter Park and Lake Nona) • Greater Orlando Sports Commission • Special Olympics Florida • Fort DeSoto Triathlon Trilogy – Integrity Multisports • Topgolf (Orlando, Lake Mary, Tampa) Orlando Health recognizes the health advantages to staying active, and that usually begins at an early age. Through community relationships in sports and athletics, Orlando Health Sports Partnerships develops strong relationships with youth, high school, college and professional athletic programs. These relationships are built to ensure athletes of all ages and abilities have the medical care they need to prevent injuries and maximize their athletic potential. And, in the event of an injury, Orlando Health is there to get them active again. Our sports medicine physicians perform sports physicals, offer game-day care, and provide treatment for orthopedic injuries. Other Orlando Health providers offer additional care to athletes when necessary. Orlando Health is the healthcare provider for more than 30 sports partners in the region. Our physicians, athletic trainers, performance health experts and physical therapists create platforms to connect athletes to next-level care in sports medicine. These partnerships live out in the community through events, inside the walls of world-renowned sports stadiums and on the sidelines at local schools and community sports events. Every athlete, every patient, is connected through Orlando Health Sports Partnerships to an elite level of care. 50
Orlando Health Foundation The Orlando Health Foundation is committed to partnering with caring individuals, foundations and organizations to raise crucial funds for Orlando Health. These critical services include the only Level I (the highest level) Trauma Center in Central Florida, the only Level III (the highest level) Neonatal Intensive Care Unit in Central Florida, and a comprehensive cancer program recognized for clinical excellence as the designated Orlando Health Cancer Institute. Born 40 years ago from the community’s need for comprehensive medical care for children and women, the Orlando Health Foundation helped to establish Central Florida’s first free-standing children’s and only women’s hospitals – Orlando Health Arnold Palmer Hospital for Children and Orlando Health Winnie Palmer Hospital for Women and Babies. Much has changed in Central Florida, but our community’s need for quality healthcare remains. Today, the foundation remains committed to supporting the community by helping to sustain the patient care services at Orlando Health that save and improve the lives of thousands of Central Florida residents and visitors every year. 51
Patient Story Heart Attack on the Highway Cynthia Jones thought she was having a bad dream. Lying by the side of the highway, she was surrounded by strangers, confused and in pain. And so very cold. Try as she might, she could not wake up. But this was no nightmare: She was having a heart attack. It was a Friday like any other. Jones had to drive from her Leesburg home to her Orlando office to pick up some files. She had not slept well, and her back had been bothering her for days. She navigated the Florida Turnpike, eventually approaching I-4 and John Young Parkway, where she had to cross five lanes of traffic to make her turn. Suddenly, as she sat waiting at the light, she lost consciousness. Her foot came off the brake, and her car drifted into the massive intersection. A good Samaritan had to break the car’s back window to get her out. When Jones, who was 61 at the time, came to, she was on the ground. Then she noticed the firetrucks. “The EMS people asked, ‘Do you have a history of seizures?’ ” she recalls. “I said, ‘What? No! Someone hit me!’ They said, ‘You passed out at the wheel.’ ” The medics performed an EKG, and the results suggested a heart attack. That was the first of many surprises that day. says, but — like many women — simply did not connect them to her heart. Men typically have the classic crushing pain and pressure in their chest or arm. Women can have that too, but often have very different symptoms that can be mistaken for fatigue, heartburn, asthma, menopause, anxiety and more. For some women, a heart attack can be the first obvious sign of heart disease. “When I told her we found this blockage, she was, like, ‘Oh my God, I’ve been having back pain all this time, and I couldn’t put two and two together,’ ” Dr. Farooq says. Making Changes Reopening blocked arteries is lifesaving, but not a cure-all. Patients must commit to lifestyle changes. Today Jones is more intentional about getting regular exercise and controlling her cholesterol. And she found a new and less stressful job. “Stress definitely has a major impact in terms of heart disease,” Dr. Farooq says. Jones still gets emotional when she thinks of that day. Dr. Farooq told her then, “If you didn’t believe in God before, you’d better believe in him now because he saved your life. Medically speaking, you should not be here.” “It was truly through Dr. Farooq’s hands and God’s work that I am here today,” she says. The ‘Widowmaker’ Admitted to Orlando Health Orlando Regional Medical Center, Jones underwent more tests, which confirmed the worst: a 99% blockage of her left anterior descending artery, a condition sometimes called a “widowmaker” heart attack because that artery is the source of most of the heart’s blood flow. Jones was whisked into the cardiac catheterization lab, where Dr. Imran Farooq, a board-certified interventional cardiologist with Orlando Health Heart and Vascular Institute, placed a stent, reopening the closed artery. It was all over within about three hours. Jones was surprised to realize she felt instant relief. That reaction is common, Dr. Farooq says. “Typically there’s no blood flow when someone is having a heart attack — their heart is dying. The second you put a stent in, you’ve restored blood flow, and the muscle starts living again. Once that’s happened, the pain is gone.” Because Jones had none of the classic indications, she struggled to process what was happening. In fact, she had been having symptoms for six months, Dr. Farooq 52
Corporate Senior Leadership David Strong President and Chief Executive Officer Mildred Beam Senior Vice President, Chief Legal Strategist Steve Burriss Chief Operating Officer Leslie Flake Chief Financial Officer Karen Frenier, RN Senior Vice President, Human Resources and Chief Nurse Executive Jamal Hakim, MD Chief Physician Officer R. Erick Hawkins Chief Administrative Officer David F. Huddleson Chief Compliance and Ethics Officer Ryan Zika General Counsel Hospital Leadership Maggie Bonko Vice President, Orlando Health President, Orlando Health Horizon West Hospital Carlos Carrasco Senior Vice President, Orlando Health President, Orlando Health Jewett Orthopedic Institute Philip Koovakada Senior Vice President, Orlando Health South Central Region President, Orlando Health - Health Central Hospital Shawn Molsberger Senior Vice President, Orlando Health Northeast Region President, Orlando Health South Seminole Hospital John Moore Senior Vice President, Orlando Health West Region President, Orlando Health Bayfront Hospital Kelly Nierstedt Senior Vice President, Orlando Health President, Orlando Health Orlando Regional Medical Center Annette Seabrook Vice President, Orlando Health President, Orlando Health Advanced Rehabilitation Institute Lance Sewell Senior Vice President, Orlando Health North Central Region President, Orlando Health South Lake Hospital Thibaut van Marcke Senior Vice President, Orlando Health Southeast Region President, Orlando Health Dr. P. Phillips Hospital Brian Wetzel Vice President, Orlando Health President, Orlando Health St. Cloud Hospital Justin Williams Assistant Vice President, Orlando Health; Interim President, Orlando Health Arnold Palmer Hospital for Children Suzanne Worthington Senior Vice President, Orlando Health President, Orlando Health Winnie Palmer Hospital for Women and Babies Orlando Health, Inc. Leadership Corporate Leadership John Bozard Senior Vice President, Orlando Health President, Orlando Health Foundation Cary J. D’Ortona Senior Vice President, Orlando Health President, Orlando Health Medical Group Andy Gardiner Senior Vice President, External Affairs and Community Relations Novlet Mattis Senior Vice President, Chief Digital and Information Officer John Miller Senior Vice President, Finance Michele T. Napier Senior Vice President, Revenue Management Chief Revenue Officer Greg Ohe Senior Vice President, Ambulatory Services George Ralls, MD Senior Vice President Chief Medical Officer Andrew J. Snyder Senior Vice President, Marketing and Communications Matt Taylor Senior Vice President, Asset Strategy Joe Williams Senior Vice President, Strategic Planning COMPREHENSIVE OVERVIEW 2024 53
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