Logo Block is1.94 x 1.94Cancer Program Report2025BeforeStapleAfterStaple
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Orlando Health Cancer Institute was developed to ensure patients have access to the most advanced care available. Our multidisciplinary team of specialists are experts in their individual specialties and work to bring our patients collaborative care ensuring the best outcomes. Working together and drawing from a deep pool of knowledge is why Orlando Health Cancer Institute ranks as one of the top cancer care centers in the United States.Table of ContentsLeadership Letter ................................................................... 4Institute Leadership and Accolades ................................. 5Program Locations and Growth ......................................... 7Patient ServicesSurgical Oncology ................................................................... 12Hematology and Medical Oncology .............................. 14Radiation and Proton ............................................................ 16Clinical Research ..................................................................... 18Bone Marrow Transplant and Cellular Therapy ....... 20Breast ........................................................................................... 24Aesthetic and Reconstructive Surgery ......................... 26Thoracic and Interventional Pulmonology ................. 28Colon and Rectal .................................................................... 30Gastrointestinal and Hepatobiliary Program ........... 32Head and Neck, Endocrine and Otolaryngology .... 34Gynecological Oncology ..................................................... 36Cancer Genetics and High-Risk ....................................... 38Urologic Cancer ....................................................................... 40Neuro-Oncology ...................................................................... 42Patient and Nurse Navigation .......................................... 44Screening, Outreach and Prevention Report ............ 46Patient Supportive Services .............................................. 48Integrative Medicine .............................................................. 50Care Coordination .................................................................. 52Arts in Medicine ....................................................................... 53Music Therapy .......................................................................... 54Physical and Movement-Based Services .................... 55Clinical Outcomes .................................................................. 57Quality Program ...................................................................... 58 Cancer Registry Report ....................................................... 60Cancer Conferences ............................................................. 64Scholarly Publications and Research Impact ........... 663
Together we Shape the FDear Friends and Colleagues,It is with profound gratitude and purpose that I share this year’s reflections on the remarkable progress and enduring promise of Orlando Health Cancer Institute. Since our founding in 1991, Orlando Health Cancer Institute has grown into one of the most comprehensive and innovative cancer centers in the Southeastern United States. Guided by our mission to deliver hope, healing and unwavering support to every individual touched by cancer we remain steadfast in our commitment across every patient encounter, research initiative and strategic investment. Today, we serve more than 30,000 patients each year and are supported by a multidisciplinary team of more than 176 oncology specialists and a robust portfolio of more than 148 active clinical trials. These numbers represent not only our scale but the depth of our dedication to excellence. This past year, we have built upon our legacy of pioneering care. Our downtown Orlando campus, anchored by the Charles Lewis Pavilion, remains the heart of our institute – a place where all essential services converge under one roof. This integrated, patient-centered model of care now extends across Central Florida, ensuring patients receive exceptional treatment close to home.Advancing Care with Purpose We are proud to be Central Florida’s only cancer center offering proton therapy and the first in Florida to implement ViewRay, an MRI-guided linear accelerator that enhances the precision of radiation delivery. Our leadership in cellular therapies, including bone marrow transplant, CAR-T and Tumor Infiltrating Lymphocyte (TIL) therapy for melanoma positions the Institute at the forefront of immuno-oncology. Notably, we were the first in the nation to offer TIL therapy for melanoma, underscoring our resolve to advance tomorrow’s treatments for our patients today. Looking forward, our priorities are clear – deepen our investment in precision medicine, expand access for underserved communities, and strengthen our research infrastructure. We are unwavering in our commitment to fostering a culture of innovation, collaboration and compassion. These values define our institution and reflect the diverse needs of those we serve.4BeforeStapleAfterStaple
A Year of Measurable Progress I am pleased to highlight some key achievements from this past year which were made possible by the extraordinary dedication and ingenuity of our team. • Our Hematology Oncology Fellowship Program, established in 2006, was approved by the Accreditation Council for Graduate Medical Education (ACGME) to add three new fellowship positions, expanding from six to nine positions and broadening opportunities to train the next generation of oncology leaders.•In 2023, our Bone Marrow Transplant and Cellular Therapy Program earned accreditation from the Foundation for the Accreditation of Cellular Therapy (FACT) for both adult allogeneic and autologous hematopoietic progenitor cell therapies. To date, our team has performed more than 400 transplants and cellular therapy infusions. Our solid tumor cellular therapy program was recognized as the world’s first to offer compassionate TIL therapy and the second in Florida to provide this therapy commercially after FDA approval. In 2025, the program celebrated its third consecutive year of successful one-year survival outcomes, as reported by the Center for International Blood and Marrow Transplant Research (CIBMTR), and was distinguished as one of just eight United States transplant centers to perform better than expected, out of 172 centers nationwide.• Our thoracic surgery team leads the nation in patient volume treated with the ION Bronchoscopy platform for navigation, accelerating lung cancer diagnosis and setting new standards in thoracic care. • Our microsurgery team became the first in the region to re-establish sensation to breast skin after mastectomy, utilizing advanced microsurgical techniques and cadaveric nerve allografts to neurotize deep inferior epigastric perforator (DIEP) flaps.• Multiple programs were named High Performing by U.S. News & World Report for 2025-2026, including Leukemia, Lymphoma, Myeloma, Colon Cancer Surgery, Gynecological Cancer Surgery, Lung Cancer Surgery, Prostate Cancer Surgery and Pulmonology and Lung Surgery.Innovation at our Core and Looking AheadIn Clinical Research, we welcomed Dr. Jad Chahoud as our new chief scientific and innovation officer to propel our research mission forward. We achieved a clinical trial accrual rate exceeding 6% annually, surpassing the Commission on Cancer’s requirements and ensuring more patients benefit from cutting-edge therapies. Our clinical trials office also launched its inaugural PostConference Pipeline Engagement Program event, deepening collaboration and accelerating clinical innovation.• Among our new initiatives is a dedicated Leukemia Program to address acute patient needs and reduce hospital stays. • In November 2025, we opened a new cancer center at Orlando Health Medical Pavilion at Institute Square in St. Petersburg, broadening our reach and impact to more communities across Florida.Our community outreach expanded survivorship programs to offer holistic support addressing the physical, emotional and practical challenges faced by patients and their loved ones. Our education initiatives reached new milestones, with multidisciplinary symposiums and training sessions, nurturing the next generation of oncology professionals. Looking ahead, our ambitions are bold, and our goals are clear – to bring tomorrow’s cancer therapies to our patients today. We are committed to continually enhancing our clinical trials portfolio, advancing first-in-human therapies within our community, and extending our services throughout Central Florida and into Brevard County. This year, we are poised to treat our first sickle cell anemia patient with gene therapy – a milestone that reaffirms our dedication to innovation and equity in care.As we strive ever higher, we draw inspiration from the engagement and unwavering commitment of our providers and staff, whose passion fuels our achievements. Thank you for standing with us on this transformative journey. Together, we are shaping the future of cancer care for our patients, their families and the communities we are privileged to serve.Respectfully,Rafael R. Mañon, MDPresident, Orlando Health Cancer Institute5
Rafael Mañon, MDPresident, Orlando Health Cancer InstituteAlyssia Crews, MBAVice President, Orlando Health Cancer InstituteJuan Pablo Arnoletti, MDChair of Surgical OncologyOmar Kayaleh, MDChair of Medical OncologyPatrick Kelly, MD, PhDChair of Radiation OncologyJad Chahoud, MD, MPH, MHAChief Scientific and Innovation OfficerAmy Laughlin, MDChief Quality Officer, Orlando Health Cancer InstituteSaid Baidas, MDDirector, Hematology/Oncology Fellowship ProgramYasser Khaled, MDChief of Bone Marrow Transplant and Cellular TherapyJeffrey Smith, MDChief of Multidisciplinary Breast ProgramLuis Herrera, MDChief of Thoracic SurgeryKenneth Lee, MDChief of Plastic and Reconstructive SurgeryShelly Seward, MDChief of Gynecologic OncologyAntonio Caycedo, MDChief of Colorectal SurgeryInoel Rivera-Ramirez, MDChief of Genitourinary Oncology SurgeryKavita Pattani, MDChief of Head and Neck SurgeryImran Siddiqui, MDChief of Gastrointestinal SurgeryRafael Toro-Serra, MDChief of Endocrine SurgeryLorraine Nadjafi, MDChief of Breast ImagingJared Shenson, MDMedical Director of InformaticsBJ Broome, MBAHMAssociate Vice President, Oncology Clinical Research OperationsZilipah Cruz, MSN-RN, ONN-CGSenior Director, Nurse Navigationand Community OutreachAndrea Ledford, PharmD, CPH, MBA, BCOP, BCSCP, FASHP, FHOPASenior Director, Oncology Pharmacy ServicesMartha Potter Brucker, DNP, MPH, ARNP, AGPCNPBC, AOCNP, CENPSenior Director of Advanced Practice Providers and Clinical OperationsAmish Shah, PhD, DABR, FAAPMChief of Proton Physics and Senior Director of Radiation Oncology Leadership6BeforeStapleAfterStaple
Our AccoladesOrlando Health Cancer Institute maintains rigorous national accreditations that reflect our commitment to quality, safety and continuous improvement. These designations validate our clinical standards of excellence, multidisciplinary approach and accountability to patients and families.Orlando Health Cancer Institute is a designated Cancer Center of Excellence, one of only seven centers in the state to earn the honor and the only one in Central Florida. The prestigious designation recognizes cancer programs that go above standard expectations and demonstrate exceptional quality, comprehensive services and strong coordination throughout the patient treatment journey.This distinguished designation is awarded by the Florida Department of Health, with the goal of encouraging excellence in cancer care, attracting and retaining the best cancer care providers, and increasing national recognition of Florida as a preferred destination for quality cancer care. The institute underwent a rigorous evaluation process that included meeting numerous performance-based standards — based on objective criteria and measurable outcomes — with a focus on providing improved outcomes for patients.7BeforeStapleAfterStaple
Cancer Care Services Disease-Focused Cancer Programs• Aesthetic and Reconstructive Surgery • Brain and Spine Tumors (Neuro-Oncology)• Breast Cancer• Colon and Rectal Cancers• Endocrine Cancers (Thyroid Cancers)• Gastrointestinal and Hepatobiliary Cancers • Gynecological Cancers• Head and Neck Cancers• Leukemia, Lymphoma, and Multiple Myeloma (Blood Cancer)• Liver Cancer• Thoracic and Lung Cancers• Melanoma and Skin Cancers• Otolaryngology• Pancreatic Cancers• Pediatric Cancers• Prostate Cancer• Sarcoma (Bone and Tissue Cancers)• Urologic Cancers (Bladder, Kidney Cancers)Advanced and Specialized CareThese advanced programs position Orlando Health Cancer Institute as a regional destination for complex and innovative cancer care.• Early Therapeutics Through Phase 3 Clinical Trials• Bone Marrow Transplant and Cellular Therapy• CAR-T Therapy• Tumor-Infiltrating Lymphocyte (TIL) Therapy• Advanced Radiation and Proton Therapy• Interventional PulmonologyPrecision Medicine and Risk Assessment• Cancer Genetics and High-Risk Clinics(Genetic Counseling)• Molecular Pathology and Biomarker Testing• Personalized Treatment PlanningOrlando Health Cancer Institute delivers comprehensive, multidisciplinary cancer care across the full continuum — from prevention and diagnosis to advanced treatment, survivorship and supportive services. Our disease-focused programs bring together medical, surgical and radiation oncology specialists, supported by imaging, pathology, genetics and research teams, to deliver coordinated, personalized care for every patient.Supportive and Integrative ServicesSupportive services are integrated from diagnosis through survivorship to improve outcomes, quality of life and patient experience.• Patient and Nurse Navigation• Supportive Care and Symptom Management• Integrative Medicine• Survivorship and Rehabilitation• Psychosocial Oncology and Music Therapy8BeforeStapleAfterStaple
FY 2025 Impact At-A-Glance10223Clinics Oncology Physicians114Surgical Advanced Practice ProvidersInpatient Discharges8,911Outpatient Visits207,000806 Team Members9
Winter Park303 E. Par St. | Orlando, FL 328041245 N. Orange Ave. | Winter Park, FL 32789Orlando Health Women’s Pavilion – Winter Park1111 W. Fairbanks Ave. | Winter Park, FL 32789Downtown OrlandoMain Campus1400 S. Orange Ave. | Orlando, FL 3280622 W. Underwood St. | Orlando, FL 3280632 W. Gore St., 4th Floor | Orlando, FL 32806125 W. Copeland Dr. | Orlando, FL 3280644 W. Sturtevant St. | Orlando, FL 32806Orlando Health Winnie Palmer Hospital for Women and Babies83 W. Miller St., 9th Floor | Orlando, FL 32806110 W. Underwood St., Suite A | Orlando, FL 32806Clermont1361 Citrus Tower Blvd., Suite 101 | Clermont, FL 34711Orlando Health South Lake Hospital Center for Women and Babies1900 Don Wickham Dr., Suite 140D | Clermont, FL 347111920 Don Wickham Dr., Suite 127 | Clermont, FL 34711Dr. Phillips7472 Docs Grove Cir. | Orlando, FL 328197350 Sandlake Commons Blvd., Suite 2225Orlando, FL 32819Horizon WestOrlando Health Medical Pavilion – Horizon West17000 Porter Rd. | Winter Garden, FL 34787Lake MaryOrlando Health Medical Pavilion – Lake Mary392 Rinehart Rd., Suite 3000 | Lake Mary, FL 32746934 Williston Park Pt., Suite 1028 | Lake Mary, FL 32746210 Rinehart Rd. | Lake Mary, FL 32746766 N. Sun Dr., Suite 2060 | Lake Mary, FL 32746Ocoee9900 W. Colonial Dr. | Ocoee, FL 34761Orlando Health – Health Central Hospital10000 W. Colonial Dr. | Ocoee, FL 34761Orange City2565 Enterprise Rd. | Orange City, FL 32763St. CloudOrlando Health Medical Pavilion – St. Cloud1330 Budinger Ave. | St. Cloud, FL 34769St. Petersburg601 7th St. South, Suite 205St. Petersburg, FL 33701Orlando Health Medical Pavilion – Institute Square725 6th Ave. South | St. Petersburg, FL 33701Locations1234567891011121314151617181920212223242526For a complete listing of locations, scan the QR code.10BeforeStapleAfterStaple
447550 50429275KissimmeeWildwoodLeesburgFour CornersPolk CityHorizon WestOcoeeWinter ParkLake MaryAlafayaOviedoWekiva SpringsApopkaClermontWebsterWedgefieldRandal ParkSt. CloudFlorida TurnpikeOrlandoSt. Petersburg1 2 3419 185 6 724252689 1011 1222 2321131417 16152011
Surgical OncologySurgical services at Orlando Health Cancer Institute have grown tremendously over the past three years. We currently employ 46 surgeons focused on expert oncology care covering the entire spectrum of surgical treatment for oncology diseases. We provide Organ-based Centers of Excellence to care for patients with all types of malignancies. We also provide care to patients with complex benign and pre-malignant conditions. This is a unique service provided by internationally renowned experts across all sections of our Cancer Institute that helps us stand out in Central Florida. We also focus on pre-operative optimization for cancer and non-cancer patients, as well as enhanced post-operative recovery programs that minimize post-surgical recovery time. In 2025, the Institute was recognized by U.S. News & World Report as a High Performing center for lung cancer, colon cancer, GYN cancer and prostate cancer surgeries. In addition, we maintain compliance with three American College of Surgeons cancer accreditations:• Commission on Cancer• National Accreditation Program for Breast Care Centers (NAPBC)• National Accreditation Program for Rectal Cancer (NAPRC)12BeforeStapleAfterStaple
Program Highlights• We are a recognized da Vinci® Epicenter for robotic surgery in the following specialties:• We are the highest volume center of Ion Bronchoscopy procedures in the world, with a world-class team of Interventional Pulmonologists.• Our institute is one of only a few to offer facial nerve reconstruction, provided by our plastics and reconstructive surgery team.• We offer comprehensive multidisciplinary care for pelvic floor disorders and fecal incontinence. • We have on-site dental oncology services as part of our comprehensive head and neck oncology program.• In 2022, surgical oncology leadership teamed up with Orlando Health Orlando Regional Medical Center nursing leadership to implement surgical oncology inpatient unit educational night rounds for our night shift inpatient nurses and medical assistants. These touchpoints are an important way to offer our dedicated night shift team the most up-to-date post-surgery education and training.Looking to the Future• We plan to collaborate with the University of Central Florida for translational research projects for cancer biology and novel cancer therapeutics. This will allow us to engage in innovative science and generation of knowledge in the next level of cancer care for our community.• We are actively expanding surgical oncology services to all Orlando Health hospital locations, including Orlando Health Bayfront Hospital.• We are developing a system-wide Cutaneous Oncology Program with dedicated surgical oncology, medical oncology, radiation oncology and plastic surgeons. The goal is to offer multidisciplinary care for patients with melanoma and all forms of skin cancer.– Colorectal– Gynecological Oncology–Thoracic– Head and Neck– UrologySurgical Advanced Practice Providers40Number ofSurgical Specialties10Number of Robotic Procedures2,712ProceduresPerformed11,52446Surgeons9Locations13
Hematology and Medical OncologyThe Hematology and Medical Oncology program at Orlando Health Cancer Institute delivers comprehensive, disease-focused care grounded in evidence-based medicine, clinical research and precision oncology. Our specialists treat solid tumors and hematologic malignancies through multidisciplinary collaboration, integrating systemic therapies, clinical trials, and supportive care to optimize outcomes for each patient. Our mission is to serve a broader geographic segment of the population and expand specialty services to provide comprehensive disease-specific care to the community. Program Highlights• Each program is led by subspecialized medical oncologists with deep expertise in disease-specific systemic therapies and clinical trials. Patients benefit from advanced diagnostics, personalized treatment strategies and access to cellular therapies, including bone marrow transplantation and CAR-T therapy.• Disease-Focused Medical Oncology Programs.– Breast Cancer–Thoracic and Lung Cancer– Gastrointestinal and Hepatobiliary Cancers– Genitourinary Cancers– Gynecologic Oncology– Head and Neck and Endocrine Cancers– Melanoma and Sarcoma• Hematologic Malignancies. –Leukemia–Lymphoma– Multiple Myeloma– Myelodysplastic Syndromes• Trial-driven care Medical oncologists at Orlando Health Cancer Institute actively integrate clinical trials into routine care, expanding access to novel therapies across disease sites. Our portfolio includes investigatorinitiated studies and industry-sponsored trials spanning early- and late-phase development, ensuring patients have access to emerging treatments when appropriate.• Precision Medicine (circulating tumor DNA) Precision oncology enables our teams to tailor therapies based on tumor biology, enhancing efficacy while minimizing unnecessary toxicity. – Precision Medicine and Molecular Oncology– Biomarker-driven therapy selection– Molecular profiling and genomics– Personalized treatment planning•Our team of clinical pharmacy specialists ensures patients are guided through the complexity of oral chemo administration with personalized calls and visits to ensure safety and success of their therapy. • Orlando Health Cancer Institute has five dedicated oncology lab locations in Central Florida to serve our cancer patients. All are accredited by the College of American Pathologists. The lab team engages in quality improvement activities to provide timely and accessible lab needs for our cancer patients close to home.• We maintain a proactive approach in updating our pharmacogenomics program to prevent severe toxicities from cancer treatments linked to genetic factors.• We have an Oncology Advanced Practice Provider (APP) Fellowship Program for APPs seeking guided experience in the management of hematologic and oncologic conditions.14Chemotherapy Volumesby LocationDowntownHealth CentralLake MaryDr. PhillipsWinnie PalmerSt. CloudSouth Lake21,3551,6815,8926,0317,6338,136 10,853BeforeStapleAfterStaple
Hematology Oncology Fellowship ProgramOur Hematology Oncology Fellowship program was established in 2006 and has trained and graduated 36 hematologists and oncologists. Our graduates are providing excellent care in our community and communities around the United States. Several graduates are currently working as attending .oncologists at Orlando Health Cancer Institute. The mission of the fellowship program is to graduate excellent clinicians with a strong background in clinical research, who can function in both academic institutions and community-based practices. In 2025, we were approved by Accreditation Council for Graduate Medical Education (ACGME) to expand our Fellowship Program to add three new positions, taking us from six to nine total Fellowship positions.Looking to the Future: Planned Enhancements for Hematology and Medical Oncology• Optimizing Oral Cancer Therapy Access and reducing insurance barriers to these lifesaving medications. This will be achieved by our Patient Assistance Program and Pharmacy Authorization teams.• Collaborating with service providers to explore the impact of highly sensitive tests to detect Minimal Residual Disease (MRD) in determining the need for chemotherapy and avoiding unnecessary treatment. • Develop a dedicated leukemia service line that serves inpatient, outpatient and infusion services. Our goal is to provide state of the art care and minimize hospital care when possible so patients can spend more time at home with their families.• Develop a Geriatric Oncology Program. The goal will be to optimize treatment approaches based on the unique needs and vulnerabilities of our senior patient population.• Collaborate with our Orlando Health gynecology colleagues to provide a dedicated, evidencedbased Onco-Fertility Program for our cancer patients wanting to start a family.• Expansion of our advanced practice provider-led Cancer Survivorship Program.Symptom Management for Our PatientsIn 2021, we launched a service called Express Symptom Management (ESM) with the primary goal to provide timely care for patients experiencing symptoms from treatment of their disease. Our priority is to keep patients out of the emergency rooms and hospitals for symptoms that can be managed in clinic and at home. Some of our program highlights include: • Same-day or next-day appointments with the Express Symptom Management team are available for patients’ experiencing symptoms from cancer treatment.• We continue to build on our quality and have achieved a “Better than the National Rate” designation for unplanned emergency room visits after chemotherapy, according to CMS Care Compare.• Services are offered at several of our cancer institute locations. In 2026, we will advance the program into its next phase with an emphasis on acute care management. This phase will broaden services to include: • Building a dedicated advanced practice provider team with expertise in triaging and managing patients with acute cancer symptoms • Timely access to radiology and lab services• Expanding services to evening and weekend hours for patient ease and convenienceNew Oral Chemo Starts 1,52361,581 AdministrationsTotal Chemo 29PhysiciansAdvanced Practice Providers36New Patients14,103 New Chemo Starts2,67215
Advanced Radiation Therapy and Proton Therapy Targeted Therapy to Minimize Side EffectsOrlando Health Cancer Institute houses some of the most advanced technologies available in cancer care, including the Center for Proton Therapy and MRI-guided and CT-guided Adaptive Radiation Therapy. These state-of-the-art systems allow our specialists to deliver highly precise radiation doses directly to tumors while minimizing exposure to surrounding healthy tissue, helping to improve outcomes and reduce side effects. The center provides comprehensive treatment for adult and pediatric cancer patients.Every treatment is planned and continuously monitored by a skilled, multidisciplinary team of radiation oncologists, physicists and therapists. Each patient’s plan is reviewed in a daily quality assurance meeting led by our physicians, ensuring the highest level of accuracy and safety. The radiation oncology program has been accredited by the American College of Radiology since 2012, with the most recent re-accreditation achieved in July 2023. The department also maintains a monthly Clinical and Safety Quality Committee and actively participates in multidisciplinary tumor boards to contribute specialized expertise in patient management and treatment planning.16BeforeStapleAfterStaple
Radiation Treatment Options• AI Driven Adaptive Radiation Therapy• Brachytherapy• Conventional Radiation Therapy• I-131 Treatment for Thyroid Cancer• CT-Guided Radiation Therapy• Proton Therapy• Radioembolization• Stereotactic Body Radiation Therapy•Stereotactic Radiosurgery•Total Skin Radiation Therapy•Xofigo Injections•Pluvitco•LutatheraAdvanced Technology Options• Mevion S250 Proton Therapy• Varian Edge• Varian Ethos™ Therapy• Varian TrueBeam • ViewRay MriDIAN • Elekta Synergy• HDR Brachytherapy• Novocure Tumor Treating Fields• Therasphere RadioembolizationExpanding the Role of Radiationin Non-Cancer CareThe radiation oncology team at Orlando Health Cancer Institute is utilizing low-dose radiation therapy as a novel treatment option for select benign orthopedic conditions, including osteoarthritis and chronic tendinopathies. This approach aims to reduce pain and inflammation in patients who have not responded to conventional therapies, reflecting our commitment to innovation in patient-centered care. Additionally, investigators at the Institute are actively studying the potential role of targeted cardiac radiosurgery as a noninvasive approach for managing refractory cardiac arrhythmias. These efforts underscore our dedication to advancing the clinical applications of radiation beyond traditional cancer treatment.In 2026, we will begin installation of the Elekta Unity System, representing a major advancement in our MRI Guided Radiation Therapy Program. This next generation platform enables diagnostic quality MRI imaging using a magnet five times stronger than the currently available system, allowing unparalleled precision in guiding radiation therapy. This technology will be the first of its kind in Central Florida, further reinforcing our leadership in advanced, patient centered cancer care.The Marjorie and Leonard Williams Center for Proton Therapy, which opened in 2016, remains the only proton therapy center in Central Florida. Proton therapy is particularly beneficial for cancers that have not spread and for tumors located near critical organs or other radiation-sensitive structures. This highly specialized therapy represents approximately 10% of our total practice volume and is supported by a dedicated team of professionals with advanced expertise in proton delivery.Total Treatments48,206 3,497New Patients Advanced Practice 5 ProvidersRadiation Oncologists125LocationsNurse Navigtors2To learn more, scan the QR code.17
Clinical ResearchExpanding Access to Innovation and DiscoveryOrlando Health Cancer Institute leads a robust and growing clinical research enterprise designed to expand patient access to innovative therapies across the full continuum of cancer care. Our research portfolio spans Phase I through Phase IV studies and includes chemotherapy, targeted and immunebased therapies, cellular therapies such as CAR-T, novel TIL products, cancer vaccines, advanced radiation approaches, radioligand therapy, BiTE, and surgical innovation. Research at the institute is organized through disease-focused working groups, ensuring scientific rigor, clinical relevance and multidisciplinary collaboration across neuro-oncology; head and neck, thoracic, melanoma and sarcoma; breast cancer; gastrointestinal cancers; genitourinary cancers; and hematologic malignancies. This structure enables seamless integration of research into routine clinical care while supporting disease-specific expertise and accountability. In addition to therapeutic trials, the institute maintains a strong commitment to biospecimen banking and data-driven research advancing translational discovery and real-world evidence generation.18BeforeStapleAfterStaple
A Diverse and Nationally Connected Research PortfolioCurrent research studies are supported by a broad range of sponsors, including NCI-funded cooperative groups, pharmaceutical and medical device companies, and investigator-initiated research programs. Orlando Health Cancer Institute is an active member of NRG Oncology, providing patients access to National Clinical Trials Network studies and reinforcing the institute’s role within the national oncology research ecosystem.Expanding Access and Early Therapeutics InnovationThe institute is committed to expanding access to cutting-edge therapies across Central Florida and surrounding regions. In March 2025, Orlando Health Cancer Institute hosted its inaugural Post-ASH Pipeline event, focused on malignant hematology. This initiative accelerated access to emerging studies and strengthened partnerships with industry collaborators, reinforcing the institute’s position as a preferred site for innovative research. Additional pipeline events are planned for 2026-27 as part of a broader growth in strategic alliances with biotech and pharmaceutical sponsors. As part of a long-term early therapeutics vision, the institute plans to establish a dedicated early-phase clinical research unit within the next five years. This investment will support first-in-human and complex therapeutic studies, further positioning Orlando Health Cancer Institute as a destination for advanced clinical research.Clinical Trials Consented Research 362 ParticipantsTotal Research 151 Projects 148 Biorepository 3 PartnershipsLeadership for the Next Chapter of Research GrowthIn December 2025, Orlando Health Cancer Institute welcomed a chief scientific and innovation officer (CSIO), marking a strategic expansion of the institute’s research leadership. In this role, the doctor leads the development of an integrated scientific and clinical research agenda focused on innovation, collaboration and patient-centered discovery. His leadership signals a new chapter in the institute’s research mission — one defined by scientific rigor, operational excellence and an unwavering commitment to improving outcomes for patients with cancer.Participant Identification and RecruitmentPotential study participants are identified through multiple channels within diseasespecific clinics, including:• Multidisciplinary Cancer Conferences (MCC)• Disease-Specific Working Group Meetings (DWG)• Prescreening and Eligibility Coordinators and Clinical Research Coordinators (CRC)• Referrals from regional and community sites• Patient self-referrals for research Clinical research at Orlando Health Cancer Institute is about bringing tomorrow’s therapies to patients today.To learn more, scan the QR code.19
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Bone Marrow Transplant and Cellular TherapyExpert Care for Cancer and Blood DisordersThe Bone Marrow Transplant and Cellular Therapy program at Orlando Health Cancer Institute began in 2021 and has been growing ever since. Our expert team of transplant physicians, advanced practice providers, nurses and coordinators serve to provide the best possible care for pediatric and adults patients with blood cancers and disorders. All cellular therapy and follow-up care is provided at our downtown Orlando location.Conditions we treat in pediatric and adult patients include, but are not limited to:• Acute and Chronic Leukemia• Adrenoleukodystrophy• Aplastic Anemia• Bone Marrow Failure Syndromes• Chronic Granulomatous Disease (Cgd)• Dyskeratosis Congenita• Fanconi Anemia• Genetic Autoimmune Diseases• Hemoglobinopathies• Hemophagocytic Lymphohistiocytosis• Hodgkin’s Lymphoma• Immune System Deficiencies• Metabolism Disorders•Multiple Myeloma• Myelodysplastic Syndrome• Myelofibrosis• Myeloproliferative Neoplasms• Neuroblastoma• Non-Hodgkin’s Lymphoma• Plasma Cell Disorders• Poems Syndrome• Primary Amyloidosis• Shwachman-Diamond Syndrome• Sickle Cell Disease• Thalassemia• Waldenström’s MacroglobulinemiaOur program offers these treatments for adult and pediatric patients:• Allogeneic Transplants (using donor stem cells)• Autologous Transplants (using a patient’s own stem cells)• Cellular Immunotherapy• Chimeric Antigen Receptor (CAR)-T Cell Therapy• Dendritic Cell (DC) Vaccines• Gene Therapy For Sickle Cell Disease • Gene Therapy For Pediatric Patients With Beta Thalassemia• Immune Checkpoint Inhibitors• Immunotherapy (Boosting The Patient’s Immune System To Fight Cancer)• Monoclonal Antibodies• T-Cell Receptor (TCR) Therapy• Tumor-Infiltrating Lymphocyte (TIL) Therapy• Umbilical Cord Blood Transplant (taking stem cells from cord blood)Accepted Insurance Payers:•Aetna• Ambetter• Cigna• Florida Blue•Freedom Health• Humana• United Healthcare•Sunshine Health• WellCare21BeforeStapleAfterStaple
2025-2026 Program Growth • Gene Therapy The adult and pediatric BMT and Cellular Therapy Programs are authorized treatment centers (ATC) for Lyfgenia – a gene therapy used to treat patients > 12 years of age with sickle cell disease. • (CAR)-T Cell Therapy We have onboarded all commercially available CAR-T products to ensure our patients have access to all emerging therapies here at Orlando Health Cancer Institute. – Kymriah (adult/peds): Acute lymphoblastic leukemia, DLBCL, Follicular Lymphoma– Yescarta (adult): DLBCL–Tecartus (adult): Mantle cell lymphoma, B-cell ALL– Breyanzi (adult): B-cell lymphoma – Abecma (adult): Myeloma– Aucatzyl (adult/peds 18+): B-cell ALL– Carvykti (adult): Myeloma •We hired a fifth physician to the adult program in October 2025, and plan to hire an Inpatient nocturnal advanced practice provider by 2026.• We hired a second physician to the pediatric program in September 2025.• In August 2024, we opened a newly renovated 30-bed inpatient unit dedicated to adult BMT and cellular therapy patients.• In June 2025, we opened a dedicated adult outpatient unit with 32 chairs.Commitment to Excellence and QualityOur adult Bone Marrow Transplant and Cellular Therapy program has been FACT accredited since 2023. Under this accreditation, we meet the rigorous standards for quality and safety set forth by the Foundation for the Accreditation of Cellular Therapy FACT Home.Voluntary accreditation is earned through a rigorous process of meeting the most comprehensive standards in the field, and earning FACT accreditation is the mark of excellence for programs providing cellular therapy, including bone marrow transplant. Receiving care from a FACT-accredited program further assures you of a team of expert providers delivering patient-first, top-level care.For the third year in a row, the Bone Marrow Transplant and Cellular Therapy Program has been recognized as one of eight U.S. transplant centers performing above expectations. It remains the only transplant center in Florida to make the Over-Performing list in the 2024/2025 CIBMTR (Center for International Blood and Marrow Transplant Research) report — a testament to our team’s dedication and excellence in patient care.The pediatric program, launched in 2023, is actively working toward FACT accreditation, anticipated in early 2026.22
Scan the QR code for more information on Pediatric BMT and Cellular Therapy Services.160140120100806040200Adult Transplant and Cellular Therapy Volumes2021 2022 2023 2024 2025Adult Transplant Volumes Adult CAR-T Infusions36 51 69 88 120241816121086420Pediatric Transplant and Cellular Therapy Volumes2021 2022 2023 2024 2025Pediatric Transplant Volumes Pediatric CAR-T Infusions5 821015PhysiciansAdvanced Practice Providers9Patient Visits5,315 3PhysiciansAdvanced Practice Providers6Scan the QR code for more information on Adult BMT and Cellular Therapy Services.23
Breast Care CenterA Leader in Collaborative and Personalized Care Orlando Health Cancer Institute Breast Care Center continues its tradition of excellence by providing high-quality, personalized care for patients with breast cancer, as well as those at highrisk for breast cancer and other complex breast conditions. For each patient, their specific type of breast cancer, cancer stage and goals for treatment and health maintenance are evaluated. Nutrition, exercise, psychosocial health and financial counseling are considered part of a holistic, optimized treatment plan for each patient.Individualized treatment plans utilize genomics and multidisciplinary evaluations. For many, this means the potential to de-escalate from historic treatment recommendations, but for some the opportunity to be more aggressive early in the effort to achieve a good outcome. More importantly, our team tailors recommendations to the individual, to reduce treatment intensity and toxicities, while maintaining optimal clinical outcomes and quality of life. The multidisciplinary breast team includes: • Breast Surgeons• Medical Oncologists• Radiation Oncologists• Plastic Surgeons• Pathologists • Breast Radiologists• Genetic Counselors• Physical Therapists• Lymphedema Specialists • Clinical Research Staff• Clinical Social Workers • Integrative Medicine specialists• Nutritionists• Nurse Navigators• Nurse EducatorsNew PatientAppointments 2,846 Total Patient Visits15,5447Locations Advanced 11 Practice ProvidersBreast 5 Nurse Navigators24BeforeStapleAfterStaple
Breast Imaging Team The multidisciplinary breast team works collaboratively with our Breast Radiology team. We have a dedicated team of 10 board-certified Radiologist, specializing in breast imaging. We have multiple breast Imaging locations for patients and are committed to providing access to high quality breast imaging throughout Central Florida. This has included:• Expanded services at Orlando Health – Health Central Hospital by adding breast MRI-guided biopsies and an additional mammography unit. These upgrades enhance diagnostic precision and increase patient capacity. To meet the growing demand and maintain high-quality care, Health Central Hospital has also increased the number of radiology staff.• Orlando Health Imaging Centers recently opened a Women’s Imaging center in Oviedo, enhancing specialized imaging services for women in the area. In addition, this Oviedo location has started performing MRI-guided biopsies. • Orlando Health Imaging Centers in Lake Mary now offer stereotactic biopsy services. • Comprehensive imaging services at Orlando Health Winnie Palmer Hospital for Women and Babies, Orlando Health – Health Central Hospital, and Orlando Health South Lake Hospital.These developments collectively improve patient care by delivering more accurate diagnoses and comprehensive imaging services across the region.Program Highlights• In 2013, our Breast Center was the first in Central Florida to achieve accreditation through the National Program for Breast Centers (NAPBC). We undergo a site review every three years on 28 quality standards. • The Breast Oncology program also contributes quality metrics as part of Orlando Health Cancer Institute’s Commission on Cancer accreditation.• We maintain accreditation for our Breast Imaging Centers through the American College of Radiology (ACR), and our downtown location is an ACR Breast Imaging Center of Excellence.• Our breast care team provides comprehensive breast health evaluations which include benign breast conditions, high-risk breast diagnoses, and patients with genetic risks.• Our diagnostic clinics are staffed by advanced practice providers who have a specialty certification for breast care by the American Society of Breast Surgeons.Expansion of Services and Looking to the Future• Expansion of our plastic and reconstructive surgery team working in conjunction with our breast surgeons to minimize the impact of surgical treatment:– Neurotization of the nipple/areolar complex in nipple sparing mastectomy, neurotization of flap reconstruction–Expanding the criteria for potential candidates for a nipple sparing mastectomy• We’ve added four new breast surgeons in the past two years.• We’ve expanded our breast survivorship services to three additional locations in Central Florida: – Orlando Health Cancer Institute in Ocoee– Orlando Health Women’s Pavillion in Winter Park– Orlando Health Cancer Institute in Lake Mary• We expanded breast surgery services to Orlando Health St. Cloud Hospital.To learn more, scan the QR code.Breast Surgeries1,5399 Medical Oncologists7 Breast Surgeons6 Radiation OncologistsPlastic and 6 Reconstructive SurgeonsBreast Imaging 6 Radiologists25
Aesthetic and Reconstructive SurgeryClinical Excellence in Reconstruction and Microsurgery Orlando Health Aesthetic and Reconstructive Surgery Institute is building a world-class program which offers a variety of plastic and reconstructive surgery options for patients with cancer. Our team collaborates with the entire oncology team to provide the highest quality of care and enhanced service. We offer:• Breast Reconstruction• Head and Neck Cancer Reconstruction• Pelvic Reconstruction After Gynecologic or Colorectal Surgeries• Skin Cancer Reconstruction• Surgical Treatment of Lymphedema– Vascularized Lymph Node Transfer (VLNT) –Lymphovenous Bypasses – Debulking Procedures• Prevention of Lymphedema: Prophylactic Bypasses• Dynamic and Static Reconstruction for Facial Nerve Paralysis• Reconstruction for Sarcoma Patients after Surgery • Reconstruction for Spinal and Cranial Defects after Surgery26BeforeStapleAfterStaple
To learn more, scan the QR code.Clinical Highlights – One of a Kind in Central Florida • We offer body countering after weight loss, full aesthetic services (invasive and minimally noninvasive), and post-traumatic reconstruction.• All our plastic surgeons are certified in nipple neurotization, an innovative surgical technique used during breast reconstruction to restore sensation to the nipple-areola complex (NAC) after mastectomy.• Our center performs the highest volume of breast flap neurotization procedures in Florida. We are one of the highest volume and most experienced centers in the nation for this procedure.• We are one of the few centers in the country to offer expertise in surgery for treatment of facial paralysis.• We offer coordinated care with an on-site boardcertified internal medicine physician who works with our surgery team to optimize patients before and after surgery.• We collaborate with the on-site Orlando Health physical therapy department to optimize postsurgery outcomes.• We offer full dermatological and micrographic surgery with a board-certified dermatologist. Expansion of Services • We now have a second office location in Lake Mary.• We offer comprehensive surgical services at multiple Orlando Health hospitals: Orlando Health Lake Mary Hospital, Orlando Health St. Cloud Hospital, Orlando Health Dr. P. Phillips Hospital, Orlando Health South Lake Hospital, Orlando Health Horizon West Hospital, Orlando Health – Health Central Hospital, and at our downtown facilities. Looking to the Future• We will offer surgical treatments for patients who suffer from migraines.• We plan to expand to aesthetic and reconstruction services to our Orlando Health East Coast and Puerto Rico locations.Quality and Research The plastics and reconstructive surgeons are active participants in the Orlando Health Cancer Institute Quality Program and the National Program for Breast Centers (NAPBC) accreditation. Quality reviews drive our goal for continuous process improvement and optimal clinical outcomes for our patients. Current areas of quality and research focus include:• Comparing effectiveness and methods to optimize clinical outcomes in breast reconstruction• Evaluating clinical outcomes after prophylactic lymphovenous bypasses in active cancer patients• Identifying risk factors associated with microvascular flap procedures to improve outcomesAdvancedPractice Providers148LocationsSurgeries2,1849Physicians15,391Patient VisitsNew Patients2,509 8 Surgeons1 Dermatologist1 Internal Medicine27
Thoracic and Interventional Pulmonology Setting the Standard in Lung and Thoracic Cancer Care for Central FloridaThe Rod Taylor Thoracic Care Center at Orlando Health Cancer Institute provides care for all cancers of the chest including lung and esophageal cancers, as well as non-cancerous conditions of the chest. Our program received designation as a 2025-2026 U.S. News & World Report High Performing Lung Cancer Surgery Center. We have also achieved a 3-Star rating for clinical outcomes from the Society for Thoracic Surgery national database. Approximately 98% of lung cancer surgeries performed at Orlando Health Cancer Institute are robotic/minimally invasive, allowing for less pain and faster recovery. 28BeforeStapleAfterStaple
To learn more, scan the QR code.The multidisciplinary thoracic care team includes: • Thoracic Surgeons• Interventional Pulmonologists • Medical Oncologists• Radiation Oncologists • Gastroenterologists • Nutritionists• Patient Services and Integrative Medicine CareSpecialty Care Areas• Non-Small Cell Lung Cancer•Small Cell Lung Cancer• Lung Nodules for Screening and Surveillance• Esophageal Cancer• Mediastinal Tumors• Gastroesophageal Reflux Disease (GERD)• Hiatal Hernia Repair• Minimally Invasive/Robotic Bronchoscopy and Surgery.Surgeries1,34220Physicians7,059Patient VisitsNew Patients1,870 Number of Robotic Procedures998BronchoscopyProcedures1,330Low Dose CT ScanLung Cancer Screenings3,769As part of our goal to be a Thoracic Cancer Center of Excellence, our focus is on the patient’s timeliness of care. We are continuously assessing time from consultation to treatment for lung cancer patients, with a goal to provide diagnosis and treatment within 30 days.As an integrated lung program, we are committed to screening and early detection for lung cancer, with a focus on providing a personalized approach to diagnosis of lung nodules and to improve efficiency and safety of lung cancer screening and diagnosis for the community. We are a Lung Cancer Alliance Screening Center of Excellence through the American College of Radiology. Please visit our site on Lung Cancer Screenings for more details. OrlandoHealth.com/LungScreeningA national leader in robotic bronchoscopy, our thoracic care center includes a team of expert interventional pulmonologists, creating a one-of-a-kind team in Central Florida. We offer the ION™ bronchoscopy procedure, an advanced, minimally invasive procedure that allows for more precise access to lung nodules using advanced robotic navigation and maneuverability within the lung tissue. This technology has improved the safety and effectiveness of diagnosing lung cancers. Our team of interventional pulmonologists has performed more than 3,000 ION bronchoscopy procedures, making us one of the highest volume and most experienced centers in the world.In addition, we were the first site in Florida to complete a single incision lobectomy for lung cancer, using a Single Port Robotic System™.Please see our website for more details and services from the thoracic care team, including early lung cancer detection and the THYNK Health screening platform. Cancer Institute – Minimally Invasive Lung Cancer Detection.29
Colon and RectalExcellence in Cancer Care for Colon and Rectal CancersOrlando Health Colon and Rectal Institute was established in February 2023, when the Colon and Rectal Clinic of Orlando formally joined Orlando Health and Orlando Health Cancer Institute. The collaboration has shown great success, and the team continues to grow. Since then, they’ve added six new colorectal surgeons:• A dedicated chief of colorectal surgery.• An international colorectal expert in the treatmentof fecal incontinence and pelvic floor disorders.• A colorectal surgeon to reinforce our presence atOrlando Health – Health Central Hospital. •A colorectal surgeon who will start a dedicatedIrritable Bowel Disease Center of Excellence.• Two surgeons who provide colorectal surgeryservices at Orlando Health Bayfront Hospital.In addition to the care delivered by the group, we have focused on enhancing programs that require dedicated expertise, including:• High resolution anoscopy.• Pelvic floor disorders and a fecal incontinence lab.• A unique program for inflammatory bowel disease to start a Center of Excellence.We have also recruited four advanced practice providers, to better support the care provided.Our colorectal surgeons work collaboratively with the medical oncology and radiation oncology teams to develop a personalized plan of care for colorectal cancer patients. We are fully committed to providing colorectal cancer screening and education to community. Each year we participate in the community Colon Cancer Awareness Month (each March) at multiple Orlando Health Hospitals.We offer treatment for the full spectrum of conditions affecting the colon, rectum and anus:• Anal Cancer• Anal Fissure• Anal Fistula• Anal Warts• Anorectal Abscesses• Colon Cancer• Colorectal Polyps• Constipation• Crohn’s Disease• Endometriosis• Fecal Incontinence• Hemorrhoids• Inflammatory Bowel Disease, Including Diverticulitis• Pelvic Floor Dysfunction• Pilonidal Disease• Pruritus Ani•Rectal Cancer• Rectal Prolapse• Rectocele• Ulcerative ColitisTreatments offered:• Advanced robotic colorectal surgery for benign and malignant disease• Minimally invasive surgery• Trans-anal total meso-rectal excision• Surgical treatment of ulcerative colitis and Crohn’s disease• Endorectal ultrasound• Laparoscopic colon and rectal surgery• Complex pelvic tumors• Anal physiology testing for chronic constipation• Radiation therapy (including MRI-guided)• Chemotherapy30BeforeStapleAfterStaple
To learn more, scan the QR code.Expansion of ServicesWe’ve expanded from one centralized location at Orlando Health Orlando Regional Medical Center, to now offering services at four of our regional sites:• Orlando Health Dr. P. Philips Hospital• Orlando Health Lake Mary Hospital• Orlando Health – Health Central Hospital• Orlando Health Bayfront Hospital We’ve also expanded services to three ambulatory surgical centers:• Summerport Surgery Center, an affiliate of Orlando Health in Windermere, FL • Rinehart Surgery Center, an affiliate of Orlando Health in Lake Mary, FL• Physicians Surgical Care Center, an affiliate of Orlando Health in Winter Park, FLProgram Highlights• Orlando Health Colon and Rectal Institute has been accredited through the National Accreditation Program for Rectal Cancer since 2021. The accreditation is administered through the American College of Surgeons. We undergo a site review every three years on 22 quality and safety standards and were recently reaccredited in 2024. National Accreditation Program for Rectal Cancer | ACS• We are a U.S. News & World Report High-Performing Colon Cancer Surgery Hospital for the past eight years.• Recognized as an Epicenter for da Vinci® robotic colorectal surgery.• Creating a Center of Excellence for Irritable Bowel Disease with a dedicated colorectal surgeon. This surgeon will lead the collaboration with Orlando Health Digestive Health Institute – one-of-a-kind in Central Florida.• Implemented Enhanced Recovery After Surgery (ERAS) across Orlando Health for colorectal surgeries. These combine several simple but effective steps before, during and after surgery, which is a modern, evidenced-based approach designed to help patients recover faster and safer after surgery. •Participate in community outreach during Colon Cancer Awareness Month with the Orlando Health Digestive Health Institute, Orange County Employee Wellness Event, and the Colon Cancer Coalition Get Your Rear in Gear event.• The institute has a robust education program with three Accredited Colorectal Fellows and two Minimally Invasive Surgery Fellows. • The institute has hosted international surgeons and trainees to come and observe/learn surgical techniques. • We have an internal research consortium to promote colorectal research, innovation, development and promote publications.Highlights of our current research portfolio include:• Selection as a site for the DigniFI Study, a Phase-3 study on fecal incontinence in adult females with chronic fecal incontinence and a history of obstetric anal sphincter injury.• Investigator-initiated study to assess autonomic neural blocks as a novel surgical technique to improve pain control after colorectal surgery. Surgeries2,59623Physicians19,388Patient VisitsNumber of Robotic Procedures52812 Surgeons7 Medical Oncologists3 Radiation Oncologists9Locations2 Nurse Navigators31
Gastrointestinaland Hepatobiliary Our multidisciplinary team provides expert care for pancreatic, liver, biliary and gastric cancers in a caring and compassionate setting. Treatment for these cancers may involve a combination of therapies such as surgery, chemotherapy and/or radiation therapy. Each specialty works together to deliver a personalized treatment plan to provide high quality care while maintaining the best possible quality of life. The team includes nurse navigators to help streamline care for patients and families.Gastrointestinal cancers and conditions treated: • Pancreatic • Liver (hepatocellular carcinoma) •Secondary Tumors to the Liver, including Metastatic Colorectal Cancer • Stomach • Cholangiocarcinoma (bile duct cancer) • Gallbladder • Gastrointestinal Stromal Tumors (GIST) • Neuroendocrine Tumors of the Pancreas and the entire GI Tract • Complex non-cancer conditions: –Severe Acute Pancreatitis and Pancreatic Necrosis – Pancreatic Cystic Neoplasms –Liver Cysts and Liver Adenomas – Bile Duct Injuries –Entero-cutaneous Fistulas32BeforeStapleAfterStaple
Program Highlights • We’ve developed specialized Center of Excellence Programs for the care of patients with pancreatic tumors and liver tumors. These centers offer integrated, multi-disciplinary cancer care with medical oncology and radiation oncology specialists as well as members of the Orlando Health Digestive Health Institute and dedicated patient navigation, nutrition and physical therapy specialists.• In November 2022, we launched a Pancreatic Cancer Multidisciplinary Clinic – a first in Central Florida.•The Orlando Health Advanced Robotics Surgery Center was the first center in Central Florida to perform robotic pancreaticoduodenectomies.• We work closely with the world-class Orlando Health Digestive Health Institute to collaborate with our advanced endoscopy physicians on the best diagnostic and treatment approach for all GI cancers.• Incorporation of nutrition services as an integral component of cancer care for this population.• We plan to expand our clinical trial portfolio to include an emphasis on translational research projects focused on novel treatments for pancreatic cancer, in collaboration with the University of Central Florida researchers. Services offered:• Surgery including Laparoscopic and Robotic Surgery• Chemotherapy • Immunotherapy• Targeted Therapy• Radiation Therapy• MRI-guided Radiation (one of a kind in Central Florida)•Yttrium 90 Spheres- a type of selective internal radiation therapy (SIRT)• Ablation• Embolization• Clinical Trials• Nutrition ServicesTotal GI-HPB Surgeries30515Physicians85 PancreaticResectionsNumber of Robotic Procedures1654 Surgeons7 Medical Oncologists4 Radiation OncologistsNutritionists3New Patients473 58 LiverResectionsTo learn more, scan the QR code.33
Head and Neck, Endocrine and Otolaryngology The Head and Neck Cancer Program at Orlando Health Cancer Institute provides care from diagnosis to treatment to after care, to support patients with head and neck cancer. These complex cancers often require treatment with surgery, chemotherapy and radiation. Our team of medical, surgical and radiation oncologists reviews each case at tumor board and closely collaborates with nutrition, nurse navigators, speech and swallowing therapy, and psychosocial support providers. The head and neck team works closely with the Orlando Health plastic and reconstructive surgeons to restore function, appearance and quality of life during treatment. The team also includes a dedicated dental oncologist to provide dental services for patients with cancer before, during and after therapy. The head and neck team is committed to educating the community about head and neck cancers and providing cancer screenings. Each year, we provide a free Head and Neck Cancer Screening Event to the community.To learn more, scan the QR code.34BeforeStapleAfterStaple
Program Growth and Expanded Services ENT and Endocrinology Services are Now Part of Orlando Health Cancer Institute• Our Head and Neck Oncology Team now includes two board-certified otolaryngologists who treat general ENT disorders and work collaboratively with head and neck surgeons, audiologists and speech pathologists. •The team has added a third board-certified otolaryngologist with a sub-specialty in laryngology. This specialty provides services for our patients with voice and swallowing disorders.• In late 2023, Orlando Health Cancer Institute opened the Endocrine Cancer Center with three dedicated endocrinologists. This team supports the diagnosis and treatment of endocrine related cancers such as thyroid, parathyroid, adrenal and pituitary, with a focus on the endocrine impacts from the cancer diagnosis and treatment. • We offer endocrine surgery treating adrenal, pituitary, thyroid, parathyroid and neuroendocrine tumors. Expanded Services• Addition of head and neck surgery services to Orlando Health – Health Central Hospital• Expansion of ENT services to our Orlando Health St. Cloud Hospital and Orlando Health – Health Central Hospital• Increased number of speech pathology providers and expansion to Orlando Health Heart and Vascular Institute for multi-disciplinary collaboration• Dental oncology service now sees high risk cardiac and gastrointestinal patients• New laryngology (voice and swallowing) services availableQuality and Education • The head and neck team has a dedicated multidisciplinary Quality Committee to oversee all quality improvement activities.• Engagement in an Orlando Health system-wide process improvement on a tracheostomy protocol advancement.• Speech Pathology:–Expanded service delivery of flexible endoscopic evaluation of swallowing now offered system wide – A dysphagia special interest group for professional speech pathologists focusing on literature reviews and academic discussions on best practices–Team hosted a tracheoesophageal prosthesis training course for speech language pathologists from across the United States – Monthly Laryngectomy Support Group 2,102 Head and Neck Patients New Patients6,079 1,654 Otolaryngology (ENT) Patients Head and Neck Surgeries1,84231,985Patient Visits2,323 EndocrinePatients 11PhysiciansSpeech and Language 8 PathologistsExpert Care for Head and Neck Cancers • Nasal Cavities and Sinuses• Oral Cavity (mouth)• Tongue• Salivary Glands• Throat (nasopharynx, oropharynx, hypopharynx)• Voice Box (larynx)• Thyroid• Parathyroid• Skin Cancers of the Head and Neck Region• Neck Masses of Unknown OriginTo learn more, scan the QR code.35
Gynecological OncologyProven Excellence and Compassionate Care for Gynecological Cancers and Complex Gynecologic ConditionsOrlando Health Cancer Institute Gynecological Cancer Center includes gynecologic oncologists, radiation oncologists, nurse practitioners, nurse navigators, dedicated pharmacists and nurses to care for patients throughout their treatment. The team also works closely with the Integrative Medicine program to offer holistic support therapies for patients, such as acupuncture, healing touch, meditation and relaxation techniques. We offer on-site acupuncture by a licensed nurse practitioner, massage therapy, nutrition consultations, art therapy and pet therapy.We provide treatment for the following cancers:• Ovarian Cancer• Cervical Cancer• Uterine Cancer• Vaginal Cancer• Vulvar Cancer• Fallopian Tube Cancer• Gestational Trophoblastic Disease• Precancerous Complex Gynecologic ConditionsMinimally Invasive Robotic Expertise for GYN CancersOur gynecologic oncologists have advanced training in robot-assisted surgeries for treatment of uterine, cervix and ovarian cancers. We are a high-volume robotic surgery center, performing more than 2,000 GYN robotic surgeries since 2021. As such, we have achieved the designation as a da Vinci Epicenter of Excellence. We offer:• Robotic Hysterectomy (simple and radical) gynecologic cancers• Robotic Fertility-sparing Radical Trachelectomy • Robotic Ovarian Resections• Robotic Tumor-Reductive Surgery• Robotic Surgeries for Complex and Enlarged Pelvic Masses36BeforeStapleAfterStaple
Scan the QR code for a list of clinical trials open to enrollment.Expansion of GYN Oncology Services in Central FloridaOur comprehensive program now provides chemotherapy, radiation and surgical services at four additional Orlando Health locations: Orlando Health Lake Mary Hospital, Orlando Health St. Cloud Hospital, Orlando Health South Lake Hospital, and Orlando Health – Health Central Hospital. This innovation underscores our dedication to making exceptional care more accessible. By extending services to outlying areas, we bring advanced gynecologic oncology expertise directly to the communities we serve. Quality, Clinical Outcomes and ResearchThe GYN Oncology team actively participates in the Orlando Health Cancer Institute Quality Program. Clinical outcomes are reviewed on a regular basis to ensure appropriate evidence-based care and address opportunities for improvement. We excel at providing high-quality care and consistently outperform national benchmarks related to genetic testing, post-operative care and survival • Collaboration with cancer genetics and high-risk clinic consistently surpasses national benchmarks for genetic testing referrals in ovarian cancer patients, meeting and exceeding guidelines set by the National Comprehensive Cancer Network and the Society for Gynecologic Oncology.• Commitment to surgical quality and safety resulted in infection rates four times lower than the national average.• Introduced targeted process improvements leading to significantly lower 30-day surgical readmission rates, achieving performance that is 33% better than the national benchmark for GYN oncology surgeries.• Five-year survival outcomes for cervical, ovarian, uterine and vulvar cancers meet or exceed published SEER (Surveillance, Epidemiology and End Results Program) benchmarks.We provide access to gynecologic oncology clinical trials for patients interested in advanced treatment options. Our program includes Phase 1–3 trials for ovarian, uterine and cervical cancers, featuring targeted therapies, immunotherapy and cellular treatments. 4 GYN Oncologists New Patients1,268 4 Radiation Oncologists 9,226Patient Visits8PhysiciansSurgeries1,218Number of Robotic Surgeries59637
Cancer Genetics andHigh-Risk Cancer CareA Regional Standout in Cancer Genetics and High-Risk Care The Cancer Genetics and HighRisk Care Center is the most comprehensive clinic of its kind in Central Florida. It serves cancer and non-cancer patients and families seeking guidance on hereditary risks of cancer. Our team provides personalized genetic counseling to patients of all ages with a personal or family history of various cancers, including both common and rare tumor types. Individual consultations and genetic testing may be offered based on risk criteria, so that patients and families can make informed decisions on cancer screening and preventive care. If a genetic mutation is found on testing, our team will work collaboratively with the patient’s medical providers to develop an individualized care plan for monitoring/surveillance. Genetic testing may be offered to family members who want to understand their individual risk.38BeforeStapleAfterStaple
We offer:• Comprehensive education on cancer risks• Evidence-based cancer screening recommendations• Strategies for risk reduction or healthy lifestyle modifications• Personalized genetic cancer risk assessment• Genetic Counseling– Most cancer patients are seen within three weeks– Patients who need their genetic test results to make cancer treatment decisions can be seen next day• Follow-up care and collaboration with your medical providers• Multidisciplinary care• Virtual appointmentsOur comprehensive team includes:• A board-certified medical oncologist and cancer genetics expert physician• Two advanced practice registered nurses• Four board-certified/eligible cancer-focused genetic counselorsAll genetic counselors are active members of the National Society of Genetic Counselors and Florida Association of Genetic Counselors.Quality and OutreachGenetic testing is increasingly recommended by the National Comprehensive Cancer Network as standard of care for certain cancers. Genetic counseling referrals and testing are reviewed as part of our overall clinical quality program, via annual quality concordance reviews to ensure that we meet these recommendations.The team routinely provides community presentations and lectures. In 2024-2025, we engaged in the following community/education activities with these groups:• Congregation Ohev Shalom Synagogue • Florida Bankers • WOW Legacy Group Workshop – Women’s Health • Strength in Unity • South State Bank • Three Orlando Health blog posts in 2024• Orlando Health Arnold Palmer Hospital for Children Pediatric Hematology and Oncology Nurses Conference • Medical Oncology Journal Club at Orlando Health Cancer Institute• Prostate Cancer Support Group at Orlando Health• Orlando Health Cancer Institute Nurses Conference • Orlando Health Network Physician Symposium • Cancer Genetics and High-Risk presentation for Clermont providers • Cancer Genetics and High-Risk presentation for Dr. Phillips and Orlando Health Physician Associates providers• Cancer Genetics and High-Risk presentation for Orlando Health Digestive Health InstituteNew Patients1,977 3,355Patient Visits7 Team Members2Locations Genetic TestsCompleted1,352To learn more, scan the QR code.39
Urologic CancerPersonalized, State-of-the-Art Treatment for Urologic Cancers Our Urologic Cancer Center at Orlando Health Cancer Institute is dedicated to delivering the most advanced and effective treatments while prioritizing quality of life for patients and their families. We take a collaborative, multidisciplinary approach that brings together experts such as:• Fellowship-trained urologic oncology surgeons• Radiation oncologists with subspecialty expertise• Medical oncologists• Advanced practice providers• Nutrition professionals• Rehabilitation specialistsOur team also includes subspecialty urologic pathologists and radiologists with expertise in MRI interpretation, along with nuclear medicine specialists skilled in Prostate-Specific Membrane Antigen (PSMA) PET imaging. These experts collaborate through dedicated Urologic Cancer tumor boards to ensure an evidence-based approach to complex cases.Our Urologic Cancer nurse navigators and survivorship care team are here to support patients every step of the way – from diagnosis through treatment and long-term follow-up. For advanced stage urologic cancers, we work closely with Orlando Health Supportive and Palliative Care to help manage symptoms and keep you as comfortable as possible during and after treatment.Urologic cancers and conditions we treat:• Prostate Cancer• Bladder Cancer• Kidney Cancer• Penile Cancer• Testicular Cancer• Urothelial Cancer• Von Hippel-Lindau SyndromeTo learn more, scan the QR code.40BeforeStapleAfterStaple
Diagnostic Procedures and Treatments Offered for Urologic CancersSpecialized Diagnostic Procedures:• MRI-guided fusion biopsies• Nuclear medicine testing including pylarify and posluma prostate-specific membrane antigen PET scans• 3T MRI ScannersSurgery:• Minimally invasive surgery (da Vinci® Robotic-Assisted surgery)• Transurethral resection of prostate and bladder tumors• Urologic prosthetic surgery• Reconstructive surgery (to restore urinary function)• Cryoablation• Intravesical chemotherapyRadiation Therapy:• Stereotactic body radiation therapy• Proton therapy • Intensity modulated radiation therapy • Adaptive radiotherapy• Rectal Spacers (to protect the rectum during radiation treatment for prostate cancer).• Nuclear medicine therapies including Pluvicto and XofigoMedical Oncology:• Chemotherapy • Immunotherapy• Antibody-drug conjugates• Hormone Therapy • Stem cell transplant and cellular therapy• Clinical trials• Palliative medicineLooking to the Future To make care more accessible for urologic cancer patients in Central Florida, we’re planning several enhancements:• Adding a radiation oncologist with urologic expertise in 2026• Adding a medical oncologist focused on urologic cancers• Expanding clinical trials, led by our new chair of clinical research and genitourinary medical oncologist• Growing our stereotactic radiation programs for prostate and kidney cancers• Introducing adaptive radiotherapy, including plans for a new MRI-Linear Accelerator at our Ocoee location in 2026/2027•Enhancing our integration with the Orlando Health Medical Group – Urology to provide more seamless, coordinated care for patients with urologic cancersSurgeries75413,275Patient VisitsRobotic 286 Prostatectomies8 Med Oncs4 Rad Oncs29 Surgeons6Locations53ProvidersNew Patients1,472 Advanced Practice Providers1241
Neuro-Oncology ProgramAdvanced Care for Brain and Spinal Cord TumorsOur cancer institute treats primary brain and spine tumors (malignant and benign), as well as metastatic disease from other cancers to the brain and spine. The neurooncology multidisciplinary team includes neuro-oncologists, neurosurgeons, radiation oncologists, neuro-radiologists, neuropathologists, and clinical research staff.We also have nurse navigators, physical therapists, occupational therapists, speech therapists, and behavioral medicine specialists to support patients during and after their treatment. The team meets weekly to build a personalized care plan for every patient to ensure the best possible outcome. 42BeforeStapleAfterStaple
To learn more, scan the QR code.Program Highlights• Our nationally recognized pituitary tumor program draws patients from out of state. We have one of the highest volume pituitary centers in the country, with neurosurgeons trained in minimally invasive endoscopic pituitary and skull base surgery.• We specialize in minimally invasive techniques to precisely target tumors to allow for faster recovery times and fewer complications and side effects. – GammaTile Brachytherapy– Proton Beam Radiotherapy–Targeted and Biologic–Endoscopy Endonasal Surgery –Laser Interstitial Thermal Therapy (LITT)– Awake Brain Surgery–Endovascular Embolization– Robotic Surgical Assistant (ROSA)–Intraoperative 3T MRI–Image-guided Frameless Stereotactic Radiosurgery• Addition of a neuro-ophthalmologist to collaborate with the neuro-oncology team.Looking to the FutureWe are currently working to enhance services with:• Additional specialists/patient services: neuro-otology and ocular surgery • New medical education programs: Neuro-Oncology Fellowship Program • Process improvements: rapid triage pathway for same day/next day scheduling for neurosurgery for brain tumor patients arriving at the Emergency DepartmentSurgeries2391,835Patient Visits3LocationsNew Patients275 8 Neurosurgeons2 Neuro-Oncologists4 Radiation Oncologists14PhysiciansNeurological and NeuroOncology Conditions Treated• Glioblastoma• Astrocytoma• Ependymoma• Oligodendroglioma• Medulloblastoma• Lymphoma of the Central Nervous System• Metastatic Tumors to the Brain and Spine• Leptomeningeal Disease• CNS prophylaxis of Systemic Lymphoma• Chordoma • Pituitary Tumors• Craniopharyngioma• Meningioma• Neurofibromatosis• Schwannomatosis• Tuberous Sclerosis• Von Hippel-Lindau Disease• Arteriovenous Malformations• Trigeminal Neuralgia43
Oncology Patient andNurse Navigation Compassion Meets Coordination: Together Through Every Step of the JourneyThe Orlando Health Cancer Institute navigation team guides and supports patients with compassion, clarity and care. We connect individuals to vital resources, simplify complex healthcare systems and empower every patient.We support patients across all stages of the cancer continuum, and our program also includes outreach to individuals who may not have a cancer diagnosis but face barriers to care. This includes patients with transportation challenges, financial difficulties, limited health literacy, or lack of social support. Our outreach initiatives aim to connect underserved populations with appropriate resources and support services, ensuring equitable access to care.Navigators minimize barriers and improve time to treatment and the right treatment. We are fully integrated into our oncology clinics and work closely with physicians and clinical staff to keep patients on track while providing personalized guidance and support throughout the cancer care journey.Our 5 Pillars of CareCoordinate: Focus on streamlining care and reducing barriers for patients.Advocate: Being the voice for patients to ensure they take part in their care decisions.Reach: Proactively reaching out to patients to connect and follow-up on their care.Educate: Educating patients and their loved ones with information that is compassionate and accessible.Support: Offering emotional, logistical, and practical support to both patients and caregivers.To learn more, scan the QR code.44BeforeStapleAfterStaple
Navigation services are available for:• Pre-diagnosis for Lung Cancer with Navigation of Lung Nodules • Breast Cancer• Thoracic (lung) Cancers• Head/neck Cancers• GI Cancers• GU Cancers• Melanoma and Sarcoma• Gynecological Cancers • Malignant Hematology• Colorectal• Proton (radiation) Program Growth• We have strengthened our partnerships with community organizations and increased participation in public health events.• With the complexity of oncology care and growth in Central Florida, we were able to expand our team from 14 navigators in 2022 to 27 navigators in 2025. This allowed us to increase our coverage at cancer institute regional locations, bringing services closer to home. • The navigation program now includes two additional teams to efficiently navigate patients on their cancer journey–Intake medical records team– Clinical intake nurse team Adding medical records and clinical intake to the process ensures everything is ready for a patient’s first visit. This sets us apart as an Oncology Navigation Program. Quality and Accolades• The CATCH: In Support of Overcoming Barriers to Care – Journal of Oncology Navigation and Survivorship• Nurse Navigator Resource Guide for Non–Small Cell Lung Cancer – Academy of Oncology Nurse and Patient Navigators (AONN+)• Florida Oncology Navigator Network – Academy of Oncology Nurse and Patient Navigators (AONN+)The team engages in continuous quality improvement by tracking time to treatment, patient experience metrics, barriers to care, and referrals to providers, so that meaningful process improvements can be implemented. These measures align with the Commission on Cancer and National Accreditation Program for Breast Centers standards, supporting a structured approach to identifying and addressing barriers to care, and ensuring accountability through regular evaluation and documented protocols.Primary Care Provider Community 4 Partnerships11 Specialties 4LocationsNew Patients 7,000 27NavigatorsNavigating 1,000Patients45
Community Benefit: Screening, Outreach and Prevention ReportCommitted to Providing Community Education and Cancer Screening Services Orlando Health Cancer Institute has been an active member of the East Central Florida Cancer Control Collaborative (ECFCCC) since 2013 and has a presence at the monthly leadership work group. The regional collaborative covers seven counties: Orange, Osceola, Seminole, Lake, Brevard, Sumter, and Marion. Funded by the Centers for Disease Control (CDC) and developed by the State of Florida Department of Health, ECFCCC has had a focus on cancer prevention, access to care and survivorship.Our community engagement relies on partnerships both internally and externally to achieve the mission of outreach for cancer prevention and screening. We work closely with Orlando Health Community Relations, Marketing, Community Benefit, Physician Relations, and Center for Health Improvement. The mission is also reached through collaboration with external partners such as: American Cancer Society, American Lung Association, Sisters Network Orlando, Sharsheret, Colon Cancer Coalition, and Macedonia Missionary Baptist, to name a few. ECFCCC and the cancer institute focus the community engagement plan on cancer prevention education and screening for the top three highest cancer incidence seen in its region which are breast, lung and colon cancers. SANTAROSA OKALOOSAWALTONHOLMESBAYWASHINGTONJACKSONCALHOUNGULF FRANKLINGADSDENLIBERTY WAKULLALEON MADISONTAYLORHAMILTONSUWANNEELAFAYETTECOLUMBIADIXIEGILCHRIST ALACHUALEVYUNIONBAKERNASSAUDUVALCLAYPUTNAMFLAGLERMARIONCITRUSHERNANDOPASCOSUMTER LAKEVOLUSIASEMINOLEORANGEOSCEOLAHILLSBOROUGH POLKMANATEE HARDEEINDIANRIVEROKEECHOBEEST. LUCIEHIGHLANDSSARASOTADE SOTOCHARLOTTE GLADESMARTINHENDRY LEECOLLIERPALM BEACHBROWARDMONROEMIAMI-DADEFlorida Regional Cancer Control CollaborativesReducing the Cancer Burden Through CollaborationNorthwest Region: University of West FloridaCoordinator: Dr. Colette [email protected] | (850) 857-6029PI: Dr. Justice [email protected] | (850) 474-2194 | nwfccc.orgChair: Iesha GrinnellNorth Central Region: WellFlorida Council, Inc.Coordinator: Lindsey [email protected] | (352) 313-6500ncfcancercontrol.orgChair: Laura GuyerNortheast Region: Northeast Florida Area Health Education ConcilCoordinator: Tonia [email protected] | (904) 448-4300 ext. 11northfloridaahec.orgChair: Caitlyn KennedyEast Central Region: Health Council of East Central Florida, Inc.Coordinator: Jeff [email protected] | (866) 991-3652centralfloridacancer.infoChair: Josephine VisserSoutheast Region: Health Council of South Florida, Inc.Coordinator: Vickie [email protected] | (786) 535-4378healthcouncil.org/sfcccCo-Chairs: Rachelle Theodore and Cynthia ThirySouthwest Region: University of South FloridaCoordinator: Dr. Laura [email protected] | (786) 535-4378Co-Chairs: Vacant46BeforeStapleAfterStaple
We provide the following cancer screening guidelines on our website: • Breast Cancer• Lung Cancer• Cervical Cancer• Colorectal Cancer• Prostate Cancer• Skin Cancer• Head and Neck Cancer2025 Cancer Prevention EventEvent Name: Orange County Government Annual Wellness Fair at Barnett Park on March 7, 2025Collaborative Partner: Orange County GovernmentEvent Type: Cancer Prevention, Risk and Awareness Education and ScreeningTarget Audience: Men and Women (Environmental, County, Government, Parks, Administration) Cancers Screened: Head and Neck, Colon and Lung. • U.S. Preventive Services Task Force (USPSTF) Guidelines were usedNumber of Participants: 642 participants * Offered oral head and neck screening with two Orlando Health Cancer Institute Providers: 41 participants screened and seven participants needing additional follow up.AsianAmerican IndianBlackHispanicWhiteUnknown33%31%19%11.67%5.3% .03%2025 Cancer Screening EventEvent Name: National Breast Cancer Foundation Grant to Increase Annual or Initial MammogramsCollaborative Partner: Orange County Medical Clinic and Orlando Health Imaging CentersEvent Type: ScreeningTarget Audience: Underserved/ UninsuredCancers Screened: Breast • U.S. Preventive Services Task Force (USPSTF) Guidelines were usedProcess for Follow Up on Positive Findings: Orlando Health Imaging Center’s breast screening navigator collaborates with Orange County Medical Clinic on individual findings and plans for further work up. Orange County Medical Clinic schedules follow-up appointments for individuals with positive findings. Number of Participants: 56 completed mammogramsPositive Findings: 16 patients recommended for follow up diagnostic mammograms and breast ultrasounds47
Patient Services Customer ExperienceOur customer experience team at Orlando Health Cancer Institute has been dedicated to supporting patients and families throughout their journey by working closely with both clinical and non-clinical partners. In 2025, we focused on building our waiting area rounding program, with customer service specialists rounding daily across our Downtown Campus to provide comfort and connect patients with needed services. We plan to expand this program further.Initiatives like the Patient Experience Ambassador Committee (PEAC) and the Patient and Family Advisory Council (PFAC) have helped create a culture of compassion, communication and teamwork. Moving forward, we aim to strengthen service recovery processes, advance feedback-driven education, and develop innovative ways to recognize and support our team members.In 2025, approximately 30,000 patients received help through the waiting area rounding program. The PEAC had 18 active members representing six locations, and our service recovery efforts addressed more than 90% of patient concerns within five days. What began as a small pilot in 2023 has since expanded, with dedicated specialists rounding daily in outpatient waiting areas at the downtown Orlando Health Cancer Institute and the Winnie Palmer Hospital for Women and Babies – Women’s Institute oncology floor.Our “You Make A Difference” recognition programcontinued in 2025, celebrating team members who made a positive impact on patients and families. Guided by patient feedback and stories of exceptional care, this program continues to encourage behavior that reflects our commitment to compassionate, patient-centered service.Oncology TransportationThe Oncology Transportation program supported 7,126 ride requests in FY25, successfully completing 6,978 rides, achieving a strong 91.9% fulfillment rate. Only 5.6% of requests utilized Lyft, reflecting increased internal capacity and improved coordination through our internal transportation resources. Cancellations accounted for 2.6% of total requests, remaining within an acceptable operational range. Monthly trends show consistently high completion volumes, with peak activity in August (701 completed) and September (716 completed). Despite fluctuations in demand, the team maintained stable operational performance, a monthly average of 582, and successfully met or approached monthly goals throughout the year. The Lyft trend demonstrates a strategic decline in external rides, aligning with budget stewardship and effective utilization of internal resources. Overall, the transportation service continues to demonstrate reliability, cost-conscious stewardship, and operational consistency in meeting patient access needs across the Orlando Health Cancer Institute.0200100300400500600700800Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25Transportation Requests and Requests CompletedGoal = 562510499 479474626613 597582 560544598573670657506496 503496643628701 701733716Transportation RequestsRequestsCompleted Goal48BeforeStapleAfterStaple
Interpretation Services At Orlando Health Cancer Institute, we are committed to delivering exceptional care in an environment of safety and trust. To ensure equitable access for all patients, we provide language assistance at no cost to our Limited English Proficient (LEP) patients and their families. Our services include interpretation in more than 300 languages through multiple modalities, ensuring clear communication and compassionate care at every step of the journey. In October 2024, we launched our own interpretation services department to strengthen communication and care for patients who speak languages other than English. This expansion gives our team members and providers the tools they need to communicate confidently and effectively with LEP patients. Our goal is to ensure every patient receives care through accurate, confidential, and culturally sensitive communication.Top 5 languages used SpanishHaitian CreoleBrazilian/PortugueseVietnameseMandarinLive, Phone and Video Spoken Languages Interpreting Encounters1,739 44,532 Interpreting Encounters(New in-house interpretation services department)215AmericanSign LanguageInterpreting Encounters24LanguageTranslations CompletedInternal Lyft CancelledPercent Ride Fulfillment5.6% 2.6%91.9%6050403020010Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-2516103335903623394954Monthly Lyft Trend4% 2%73%6%15%49
Integrative MedicineThe Integrative Medicine program continues to advance our mission of delivering whole-person cancer care by integrating evidence-based holistic therapies with conventional oncology treatments. In 2025, the program served hundreds of patients and caregivers, offering services that address physical, emotional and spiritual well-being. In September 2025, the American College of Surgeons Commission on Cancer (CoC) reaffirmed Orlando Health Cancer Institute’s commitment to excellence in patientcentered care through its re-accreditation review. Our Integrative Medicine program was highlighted as a model for holistic cancer care, earning a rating of “strength” for its innovative approach to addressing the physical, emotional and psychosocial needs of patients. The review specifically described our psychosocial policies and procedures related to distress screenings as “outstanding,” reflecting the department’s dedication to evidence-based practices and comprehensive support services. This recognition underscores our leadership in integrating complementary therapies with conventional cancer treatments, ensuring patients receive care that promotes overall well-being and enhances quality of life throughout the cancer journey. Patient feedback consistently reflects improved quality of life, reduced treatment-related distress and stronger community and social connections. The department will continue to innovate by expanding digital wellness resources and increasing accessibility to complementary therapies for all patients and caregivers.Specialized Clinical Psychology ServicesFor more than a decade, our department has emphasized the importance of psychosocial support through individual and family counseling, crisis intervention, patient and caregiver support groups, and distress monitoring. This year, it welcomed a specialized clinical psychology team to address the complex psychoemotional and neurobehavioral needs of our cancer patients. Specialty clinics now provide evaluations and interventions for patients requiring neuropsychological, presurgical, pretreatment, and high-risk support.50BeforeStapleAfterStaple