Baptist Health Princeton HospitalServing its neighbors for more than a century, Baptist Health Princeton Hospital in Birmingham is a 505-bed facility dedicated to a patient-first approach. Recognized by The Joint Commission and the American College of Surgeons Commission on Cancer, Baptist Health Princeton Hospital is committed to contributing to the future of healthcare through its clinical research and medical residency program.It offers a full range of services, including fast, lifesaving response times for patients with chest pain or stroke symptoms; comprehensive emergency room care; cardiology, including structural heart and valve care; orthopedics, including rehabilitation; psychiatric care; a comprehensive sleep center; a comprehensive bariatrics center, providing surgical and nonsurgical weight-loss procedures; and women’s services for all stages of life.Baptist Health Princeton Hospital is a recognized leader in aortic valve surgery, COPD, heart attack, heart failure and stroke. The hospital also has earned Best Regional Hospitals rankings from U.S. News & World Report in five areas — COPD, heart arrhythmia, heart attack, kidney failure and prostate cancer surgery.COMPREHENSIVE OVERVIEW 202551
Baptist Health Shelby HospitalSince 1959 when it opened with only 35 beds, Baptist Health Shelby Hospital in Alabaster has been delivering quality and compassionate care to its neighbors. Today it is a 252-bed facility accredited by The Joint Commission.Baptist Health Shelby Hospital offers services that include bariatrics; cardiovascular care; diagnostic imaging; emergency room care; gynecology; oncology; orthopedics; physical therapy; a sleep disorder center; surgical services, including minimally invasive robotic surgery; urology; and wound care.Baptist Health Shelby Hospital is a recognized leader in heart attack, heart failure and stroke. The hospital also has earned Best Regional Hospitals rankings from U.S. News & World Report.O R L A N D O H E A LT H52
Baptist Health Walker HospitalRecognized by The Joint Commission, Baptist Health Walker Hospital is a 267-bed facility located in Jasper and committed to serving the diverse needs of its growing community.Among the comprehensive and compassionate services offered at Baptist Health Walker Hospital are bariatrics, behavioral health, cardiac care, emergency room care, gynecology, neurology, obstetrics, orthopedics, physical therapy, advanced stroke treatment, surgical services and urology.COMPREHENSIVE OVERVIEW 202553
InstitutesOrlando Health supports a patientcentered delivery of healthcare. Aligned with the way patients experience healthcare within our system, Orlando Health specialty institutes coordinate care throughout the patient journey, based on individual needs for children, adolescents and adults.Orlando Health has developed strict criteria for the creation of institutes for our core services. These criteria are: • Clinical excellence – providing advanced care and support services across the full continuum• Physician alignment – leveraging physician leadership to set the models for evidence-based care• Research – having dedicated resources for a robust research program to improve clinical outcomes• Education – training medical professionals and the communityBy coordinating critical functions across the care continuum, Orlando Health creates value for the patient and supports our goals of improved access, care continuity and optimal clinical outcomes.O R L A N D O H E A LT H54
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Orlando Health Advanced Rehabilitation InstituteTo best meet increasing rehabilitative care needs in Central Florida and the surrounding region, Orlando Health Advanced Rehabilitation Institute is committed to providing high-quality care and an exceptional patient experience. Patients benefit from Orlando Health’s network of services, including specialized physicians, state-of-the-art equipment, advanced diagnostic services and innovative treatment options. Recognized as meeting the highest standards in quality, safety and outcome measures, the institute is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) for both inpatient and outpatient medical rehabilitation programs. The institute’s accredited inpatient rehabilitation program provides short-term medical care and specialized therapies to help recently hospitalized individuals safely move back to their community and home environment. The institute also has received national recognition as one of America’s Best Physical Rehabilitation Centers 2024 by Newsweek and Greater Orlando’s Top Rehabilitation Hospital 2024-25 by U.S. News & World Report. In its first year of eligibility, the institute also has been recognized for its positive workplace culture with Modern Healthcare’s Best Places to Work 2025 award.A dedicated inpatient rehabilitation hospital is distinctively designed to provide high-quality, post-acute care for patients requiring medical and intensive rehabilitative care with a seamless transition and ease of access to all available programs and services. Providing physical, occupational and speech therapy in a hospital-like setting, an interdisciplinary team approach to care helps patients reach their individual rehabilitation goals at every stage of recovery. Research in the fields of stroke, brain injury and spinal cord injury also will continue to expand in this setting.Understanding that the treatment journey continues after a patient leaves an inpatient facility, our outpatient centers feature interdisciplinary teams working together to provide top-notch care to help each patient meet their individual rehabilitation goals and achieve the highest possible level of independence.O R L A N D O H E A LT H56
Orlando Health Cancer Institute One of the largest cancer care providers in Florida, Orlando Health Cancer Institute provides comprehensive and compassionate cancer care, personalized to meet the unique needs of each individual patient. The institute has developed a multidisciplinary approach to care where each patient benefits from the expertise of a team of specialists who work together to create a coordinated, personalized care plan, through all phases of care. Orlando Health Cancer Institute offers specialty care in more than 200 types of cancers. Together with a collaborative team of subspecialized physicians, nurses and support staff, patients have access to advanced treatment technologies as well as new drug therapies and clinical trials specific to their type of cancer. The institute’s comprehensive scope of care also includes a focus on treating the whole person — body, mind and spirit — with complementary paths to aid in healing through various wellness programs, integrative medicine and a Cancer Support Community.Orlando Health Cancer Institute provides accredited and nationally recognized cancer services in Central Florida, including high performing ratings in several cancer specialties from U.S. News & World Report. And with several treatment and practice locations, the institute continues to extend its reach and expand its services, ensuring area residents have convenient access to world-class cancer services right in their own communities.COMPREHENSIVE OVERVIEW 202557
Orlando Health Children’s Heart InstituteThe newly established Orlando Health Children’s Heart Institute offers a lifetime continuum of heart care. A team of leading cardiac experts collaborate together and with colleagues in adult medicine and maternal fetal medicine to ensure the highest level of specialized heart care — from the unborn baby to the pediatric patient to the adult with congenital heart disease. The institute’s wide range of services includes state-of-the-art surgical, interventional catheterization and invasive electrophysiology programs. Innovation in clinical care and research continues to be a focus of the institute. A highly skilled electrophysiology team employs advanced mapping to treat complex heart rhythm problems. And subspecialty expertise in imaging such as 3D ultrasound technology, fetal echocardiography, cardiac MRI, cardiac CT and 3D printing enables the evaluation and treatment of the most complex patients. The institute offers a full scope of both inpatient and outpatient services, with inpatient care provided at Orlando Health Arnold Palmer Hospital for Children, ranked a Best Children’s Hospital for 16 consecutive years by U.S. News & World Report. With the Orlando Health Children’s Pavilion scheduled to open in 2026, Orlando Health is leading the way into a new era of children’s healthcare that will provide the community seamless access to multispecialty care. This new phase of healthcare will allow the institute to expand its presence and services as well as enhance collaborative efforts for the multidisciplinary management of patients with complex medical problems in the setting of specialty clinics under one roof, where we truly can be better together.O R L A N D O H E A LT H58
Orlando Health Children’s Neuroscience InstituteOrlando Health Children’s Neuroscience Institute offers the most comprehensive and leading-edge pediatric neuroscience programs in Central Florida, with expertise in treating even the most complex neurological cases, including fetal neurosurgery and pediatric microsurgery options. With the integration of the delivery of highly specialized care together with the support of evidence-based scientific research and quality education, this newly established institute is able to provide the best pediatric neuroscience care for the community.The institute offers family-centered care, with leading-edge diagnostic technology and treatment techniques for a wide range of conditions affecting the brain, spinal cord or cognitive function. Understanding the importance of family involvement in helping a child heal, families have the support of a multidisciplinary team of experts utilizing innovative techniques and procedures specialized for young people. The institute combines several pediatric specialties under one umbrella, including Neurology, Neurosurgery, Behavioral Health and Development, Neuropsychology, Neuro-Oncology, Craniomaxillofacial Surgery and Physical Medicine and Rehabilitation.The institute offers a full scope of both inpatient and outpatient services, including specialized programs in epilepsy, concussion, spina bifida, plagiocephaly, spasticity and craniosynostosis. Inpatient care is provided at Orlando Health Arnold Palmer Hospital for Children, a U.S. News & World Report Best Children’s Hospital with national top 50 rankings in Neurology & Neurosurgery and Pediatric & Adolescent Behavioral Health. With the Orlando Health Children’s Pavilion scheduled to open in 2026, Orlando Health is leading the way into a new era in children’s healthcare that will provide the community seamless access to multispecialty care for children. Bringing together multiple neuroscience programs under one institute makes us stronger and unified as families’ designated children’s neuroscience provider dedicated to helping children reach their fullest potential.COMPREHENSIVE OVERVIEW 202559
Orlando Health Colon and Rectal InstituteOrlando Health Colon and Rectal Institute specializes in the care of those with conditions affecting the colon, small bowel, rectum and anus. Understanding the impact these disorders can have on a person’s daily and overall quality of life, our team is committed to providing expert, compassionate and personalized care.A group of highly skilled physicians lead a team specializing in the diagnosis, treatment and management of a full spectrum of colorectal disorders. Advanced technologies offer effective options for the best possible outcomes. As part of a focus on colorectal cancer, our multidisciplinary approach to care includes working together with specialists at Orlando Health Cancer Institute, which has earned National Accreditation Program for Rectal Cancer recognition for high-quality rectal cancer care.In addition to highly sought-after clinical care, the institute’s robust research program allows our physicians to actively participate in initiatives that help to advance care for colorectal disorders. O R L A N D O H E A LT H60
Orlando Health Digestive Health Institute Orlando Health Digestive Health Institute is a national and international destination for care, offering comprehensive services to manage a wide range of conditions affecting the digestive tract and gastrointestinal organs. Led by a world-renowned team of physician specialists supported by sophisticated technology and procedures, including minimally invasive approaches, the institute provides specialized care for complex digestive conditions. The institute has distinguished itself worldwide in offering many diagnostic and treatment options available only at the most advanced centers, such as artificial intelligence (AI) capabilities that improve diagnosis, treatment and outcomes. Beyond providing a full scope of clinical care, the institute team is committed to innovation and research, helping to shape the future direction of the digestive health field of medicine and sharing the latest advances with patients and the international health community.This overall commitment to excellence and the delivery of the safest, highest quality care has earned Orlando Health facilities and institute programs national recognition in the field, including a 2025-26 High Performing in Gastroenterology and GI Surgery rating from U.S. News & World Report and a 2024 three-year designation as an approved National Pancreas Foundation Center of Excellence.In addition to a state-of-the-art facility on the Orlando Health downtown campus, the institute has community-based locations across the Orlando Health system, for convenient access to internationally recognized digestive disease care.COMPREHENSIVE OVERVIEW 202561
Orlando Health Heart and Vascular Institute At Orlando Health Heart and Vascular Institute, patients have an entire team of experts working together to care for all their cardiovascular needs with the most advanced technologies and treatment options available. From wellness services, imaging and rehabilitation to minor and complex surgery, the institute’s expertise encompasses more than 40 areas of specialty. Along with a centralized downtown campus location, the institute provides care at more than 20 practice locations spanning the Florida counties of Orange, Osceola, Seminole, Lake, Highlands and Okeechobee.The institute offers an environment designed around the needs of patients and families. That focus on the patient experience incorporates the importance of communication and giving patients a voice in their care plan, greater accessibility to clinical experts, and more coordinated and collaborative care. Our physician leaders are revolutionizing heart and vascular care in Central Florida through clinical excellence, as well as through robust education and innovative research programs advancing cardiovascular medicine. A commitment to the delivery of the safest, highest quality heart care also has earned the institute numerous distinctions and accreditations, including three consecutive rankings among the nation’s top 50 cardiology programs from U.S. News & World Report.O R L A N D O H E A LT H62
Orlando Health Jewett Orthopedic InstituteOne of the region’s largest providers, Orlando Health Jewett Orthopedic Institute delivers advanced, comprehensive care, specializing in a full spectrum of orthopedic, sports medicine and spine conditions and injuries as well as joint replacement, concussions, interventional pain management and orthopedic trauma. Performance health is a key component of the institute — providing both the professional and leisure athlete access to sports medicine doctors, physical therapists and the newest technology to help keep them in peak condition.With the new Orlando Health Jewett Orthopedic Institute Downtown Complex, expertise, technology and services come together under one roof and span the whole continuum of care — from prevention and diagnostics to therapeutic and surgical treatment options to physical therapy, rehabilitation and performance health. The keystone orthopedic specialty hospital — Florida’s first dedicated orthopedic hospital — features 75 private inpatient rooms, advanced surgical capabilities, and incorporates robust education and research platforms with a high-tech research and education center and an auditorium. The complex also includes a best-in-class medical pavilion with comprehensive orthopedic and sports medicine outpatient services, including an ambulatory surgery center, large walk-in clinic, imaging services and physical therapy spaces. With this downtown complex, together with their community-based practices and clinics, Orlando Health Jewett Orthopedic Institute has set itself apart as a premier clinical destination, serving Central Florida, the southeast U.S. and beyond. The institute has been named a Top Teaching Hospital by the patient safety advocates at The Leapfrog Group for 2025, and has been recognized for its positive workplace culture receiving Modern Healthcare’s Best Places to Work award in 2025 for the second year in a row.COMPREHENSIVE OVERVIEW 202563
Orlando Health Neuroscience InstituteBringing together a multidisciplinary team of specialists, advanced technology and state-of-the-art facilities, Orlando Health Neuroscience Institute offers comprehensive care across a wide spectrum of neurological disorders.Institute experts also provide specialized care at Orlando Health’s Level I Trauma Center, six Joint Commission certified stroke facilities and certified spine surgery program as well as a neuro-oncology/brain and spine tumor program in partnership with Orlando Health Cancer Institute. A robust research program supports participation in ongoing studies and clinical trials.The institute offers both inpatient and outpatient services and more than 10 practice locations across Central Florida. A recently opened state-of-the-art facility is the new home of Orlando Health Neuroscience Institute, serving patients throughout the southeastern United States.O R L A N D O H E A LT H64
Orlando Health Women’s InstituteOrlando Health Women’s Institute provides comprehensive healthcare exclusive to the unique needs of women, with specific focus on reproductive and breast health. With advanced technologies; highly trained physicians, surgeons and specialists; and expanded services across Central Florida, women can receive the best possible care through every stage of life, from adolescence through child-bearing years, to menopause and beyond – without having to leave their community.The institute’s scope of service includes hospitals, OB-GYN practices, specialty centers and cancer institute locations delivering care specific to women. Hospital locations include Orlando Health Winnie Palmer Hospital for Women and Babies in downtown Orlando, Orlando Health South Lake Hospital Center for Women and Babies in Clermont and the new Orlando Health Lake Mary Hospital Center for Women and Babies in Lake Mary. Orlando Health Women’s Institute offers a full range of pregnancy and childbirth services along with specialized care for high-risk pregnancies. In addition to numerous OB-GYN practices offering well-woman gynecology and obstetrical care, the institute is home to specialty centers providing the latest evidence-based treatments for a wide range of conditions, from advanced gynecological conditions to complex pelvic floor and urogynecology issues.Orlando Health Women’s Institute is a premier destination for comprehensive women’s healthcare, and our teams are nationally recognized for their commitment to excellence, including receiving Magnet® designation for high-quality nursing care, Joint Commission certification in perinatal care and a national ranking in neonatology from U.S. News & World Report.COMPREHENSIVE OVERVIEW 202565
Orlando Health Aesthetic and Reconstructive Surgery InstituteAt Orlando Health Aesthetic and Reconstructive Surgery Institute, a wide variety and volume of procedures performed by a fellowship-trained team of surgeons set us apart as experts in the field. Our surgeons’ extensive experience and expertise span a wide range of surgical care, with specialization in the complex reconstruction of oncological and traumatic defects in adults and pediatric patients with expertise in microvascular reconstruction, including vascularized lymph node transfer for lymphedema and neurotized DIEP flap procedures. The institute also offers a full complement of restorative plastic surgery and aesthetic procedures. Committed to staying at the forefront of care, our surgeons actively participate in clinical research to further ensure the institute offers the latest, most advanced aesthetic and reconstructive surgery treatments available. No matter the need, our passion lies in restoring confidence and quality of life through rebuilding and refinement, putting the patient in the center of everything we do.O R L A N D O H E A LT H66
Orlando Health Weight Loss and Bariatric Surgery InstituteOrlando Health Weight Loss and Bariatric Surgery Institute offers a comprehensive program that allows patients to achieve life-changing and lifelong weight loss. While an effective plan will always include lifestyle and dietary changes, there are times when those changes alone are not enough. Our compassionate team works with each patient to build a customized treatment plan based on their individual weight-loss goals and their body’s ability to meet those goals.In some cases, medical weight loss management may be the preferred treatment method. The institute team works together with the patient to find what role weight loss medication may have in a patient’s individualized care plan, whether on its own or in combination with surgery as a pre- or post-surgical treatment. When surgery is decided on as the best course of action, the institute’s board-certified surgeons are expertly skilled in performing both endoscopic and robotic minimally invasive procedures for successful, long-term results. Orlando Health’s bariatric program is accredited as a Comprehensive Center for adult and adolescent care under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP®), further ensuring a program that provides safe, high-quality patient care. Combining clinical excellence with a robust research and education program, well-accomplished physician leaders share their research and clinical insights with a national and international community of colleagues and are passionate in their desire to educate future doctors as well as their peers, including training in advanced robotic procedures.COMPREHENSIVE OVERVIEW 202567
Looking Ahead: Under ConstructionOrlando Health Behavioral Health Hospital Opens 2026Orlando Health Watson Clinic Lakeland Highlands HospitalOpens 2026Orlando Health Children’s Pavilion Opens 2026Florida Medical Clinic Orlando Health Wiregrass Ranch HospitalOpens 2026O R L A N D O H E A LT H68
Doctors’ Center Hospital Orlando Health – San Fernando de la Carolina Bed Expansion/Medical TowerOrlando Health Emergency Room – North LakelandOpens 2026Doctors’ Center Hospital Orlando Health – Dorado Medical PavilionAdditional Locations In Development:• BrevardIn Planning and DevelopmentOrlando Health Emergency Room – Lutz Opens 2026Orlando Health Emergency Room – EustisOpens 2026Orlando Health Weight Loss and Bariatric Surgery Institute Opens 2027• Orange City • WildwoodCOMPREHENSIVE OVERVIEW 202569
Ambulatory ServicesAlabama• Alabaster • Birmingham• Hoover• Jasper• TalladegaFlorida• Altamonte Springs • Brandon• Carrollwood• Dade City• Downtown Orlando• Dr. PhillipsLaboratory ServicesOrlando Health LabWorks, as well as Florida Medical Clinic Orlando Health and Baptist Health laboratory draw sites, provide a wide range of diagnostic testing services. Each location offers scheduled and walk-in appointments for adult and pediatric patients with same- or next-day results for most routine tests. Current lab locations include:Alabama• Alabaster • Birmingham• Hoover• Jasper• Talladega Florida • Brandon• Carrollwood• Dade City• Downtown Orlando• Dr. Phillips• East Orlando• Horizon West• East Orlando• Kissimmee• Lake Mary• Land O’Lakes• North Tampa• Ocoee• Oviedo• St. Petersburg• Summerport• Wesley Chapel• Winter Park• Zephyrhills• Kissimmee• Lake Mary• Lake Nona• Land O’Lakes• Melbourne • Merritt Island• New Tampa• North Tampa• Oviedo• St. Petersburg• Summerport• Viera• Wesley Chapel• Winter Park• ZephyrhillsImaging CentersOrlando Health, Florida Medical Clinic Orlando Health and Baptist Health offer advanced diagnostic imaging services at multiple convenient locations. Services include CT and PET scans, MRI, digital 2D and 3D mammography, ultrasound, and X-ray as well as specialized services such as nuclear medicine at some locations. Current imaging center locations include:Along with hospital-based outpatient services, Orlando Health, Florida Medical Clinic Orlando Health and Baptist Health offer a full scope of ambulatory services at convenient, community-based outpatient sites, bringing the highest level of quality healthcare to the patients we serve. Highly skilled medical teams deliver expert care in convenient, comfortable settings that provide easy access to care ranging from diagnostic and maintenance testing to treatment and recovery procedures and therapies.70
RehabilitationMultiple conveniently located outpatient facilities offer therapeutic services across a wide range of needs, including general physical, occupational therapy and speech-language pathology as well as specialized balance and vestibular, neurological, hand, pelvic floor, and orthopedic and sports medicine rehabilitation. Locations include:Florida• Clermont• Downtown Orlando • Dr. Phillips• East Orlando• Horizon West• Hunter’s Creek• Lake Mary• Lake Nona• Leesburg• Melbourne• Ocoee• Oviedo• Sebastian• St. Cloud• St. Petersburg • Winter Garden• Winter ParkPharmaciesOrlando Health Scripts offers retail pharmacy locations, mail order prescription services, a specialty pharmacy, home infusion and a Scripts To Go program that allows discharged patients to leave with their medication in hand. Retail sites, with some locations in the same buildings as provider offices, provide a one-stop shop for continuity of care. Patients also can request prescription refills through the Orlando Health MyChart patient portal. Pharmacy locations include:Florida• Clermont• Downtown Orlando • Dr. Phillips • Lake Mary• Ocoee 71
Telehealth ServicesOrlando Health offers a comprehensive range of telehealth programs designed to meet patients where they are — delivering expert care through multiple access points, when and where it’s needed most. These services include Virtual Visit, Nurse Triage and Remote Patient Monitoring. With these services, patients can receive care for minor, non-emergency conditions, get their health questions answered in a timely manner, have their health monitored remotely from home, receive at-home primary care services and access medical resources 24/7.Ambulatory ServicesUrgent CareCareSpot Urgent Care – Orlando Health and Florida Medical Clinic Orlando Health Urgent Care provide same-day treatment — including evenings and weekends — for walk-ins or by appointment, with online scheduling options. Services include lab work, X-rays and prescriptions filled on-site for illnesses and minor injuries that do not require an emergency room visit, with appropriate referrals back to the health system. Convenient urgent care locations include:Florida • Altamonte Springs• Apopka• Avalon Park • Clermont • Downtown Orlando • East Largo• East Sand Lake• Kissimmee• Lake Mary • Lee Vista• MetroWest • St. Petersburg • Ocoee• Oviedo • Wesley Chapel• Winter Springs• ZephyrhillsSurgery CentersMultiple locations, including Baptist Health and Orlando Health/physician joint ventures, offer a wide range of outpatient surgical services to include general, orthopedic, urologic and vascular procedures, often utilizing minimally invasive technology.Alabama• Alabaster• BirminghamFlorida• Downtown Orlando• Dr. Phillips• Lake Mary• Orlando• Tampa• Wesley Chapel• Windermere• Winter Garden• Winter Park• Zephyrhills72
Staying connected to health has never been easier. Orlando Health MyChart® allows for easy, secure access to health information. Patients can communicate with their doctor, manage appointments, access test results, request prescription refills and pay bills. Patients can use their phone, tablet or computer to access all of their Orlando Health information through this secure online patient portal. Communicate with medical providersManage appointmentsView and pay billsCheck test resultsRequest prescription refillsGet to knowhospital care teamWound CareConveniently located facilities are staffed by highly skilled teams of physicians, nurses, therapists and technologists who specialize in treating and healing wounds caused by many conditions, including complications from diabetes and vascular disorders, pressure injuries, and previous traumatic injuries. We focus on evidence-based medicine, with a unique interdisciplinary approach to care and utilizing the most up-to-date technology. Wound care locations include:Alabama• Alabaster • Birmingham• Homewood• Jasper• TalladegaFlorida • Clermont• Downtown Orlando• Dr. Phillips• Melbourne• Ocoee• Sebastian• St. Cloud• St. PetersburgOrlando Health MyChart®MyChart® is a registered trademark of Epic Systems Corporation. 73
Awards and RecognitionsOrlando Health Winnie Palmer Orlando Health Arnold Palmer Orlando Health Jewett Orthopedic InstituteOrlando HealthORMC Orlando HealthDr. P. PhillipsOrlando Health Lake MaryOrlando HealthArnold PalmerOrlando Health BayfrontOrlando Health – Health CentralOrlando Health ORMCOrlando Health Arnold PalmerOrlando Health Winnie PalmerO R L A N D O H E A LT H74
Orlando Health St. CloudOrlando Health Jewett Orthopedic InstituteOrlando Health Advanced Rehabilitation InstituteOrlando Health South LakeOrlando Health ORMCOrlando Health Dr. P. PhillipsOrlando Health – Health CentralOrlando Health Lake Mary Orlando Health Bayfront Orlando Health Horizon West Orlando Health MelbourneOrlando Health South Lake COMPREHENSIVE OVERVIEW 202575
Orlando HealthSports PartnershipsProfessional • Orlando City SC | Orlando Pride • Arnold Palmer Invitational presented by Mastercard• Orlando Ballet • Tampa Bay Rays • Tampa Bay Rowdies • Firestone Grand Prix – St. Petersburg • USA Track and FieldCollege • University of Central Florida • Eastern Florida State College • Seminole State College • Rollins College • Full Sail Community • XL Soccer World (Winter Park and Lake Nona) • Greater Orlando Sports Commission • Special Olympics Florida • Fort DeSoto Triathlon Trilogy – Integrity Multisports • Topgolf (Orlando, Lake Mary, St. Petersburg, Tampa)• St. Petersburg Football Club SPFCOrlando Health recognizes the health advantages to staying active, and that usually begins at an early age. Through community relationships in sports and athletics, Orlando Health Sports Partnerships develops strong relationships with youth, high school, college and professional athletic programs. These relationships are built to ensure athletes of all ages and abilities have the medical care they need to prevent injuries and maximize their athletic potential. And, in the event of an injury, Orlando Health is there to get them active again.Our sports medicine physicians perform sports physicals, offer game-day care, and provide treatment for orthopedic injuries. Other Orlando Health providers offer additional care to athletes when necessary. Orlando Health is the healthcare provider for more than 30 sports partners in the region. Our physicians, athletic trainers, performance health experts and physical therapists create platforms to connect athletes to next-level care in sports medicine. These partnerships live out in the community through events, inside the walls of world-renowned sports stadiums and on the sidelines at local schools and community sports events. Every athlete, every patient, is connected through Orlando Health Sports Partnerships to an elite level of care.O R L A N D O H E A LT H76
Community Benefit Financials*$268,466,387 Charity CareCharity care is the total cost of services incurred by Orlando Health to provide medical services to those patients who have demonstrated their inability to pay. Charity care does not include bad debt.+ $135,650,309 Community Benefit Programs and Services+ $396,125,474 MEDICAID and other Means-TestedPrograms Shortfalls**= $800,242,170 Total Community Benefit+ $341,108,864 MEDICARE Shortfalls**+ $81,625,191 Bad DebtBad debt is the total cost of services incurred by Orlando Health for services provided to patients who have not paid their bills and who have not demonstrated their inability to pay.+ $1,313,877 Community-Building ActivitiesCommunity-building activities include programs that address the root causes of health problems, such as poverty, homelessness and environmental problems.+ $764,662,000 Capital Investment***Investments to increase overall access to improve the health and the quality of life of the individuals and communities we serve.Total Community Impact**** $1,988,952,101*Based on: A Guide for Planning & Reporting Community Benefit, Catholic Health Association (CHA) of the United States, 2024 edition. **Medicare, Medicaid and other means-tested programs pay Orlando Health less than it costs the organization to provide care to its Medicare, Medicaid and other means-tested programs patients. The amounts shown are the actual costs to provide these services above reimbursement. ***Capitol Investments are not classified as community benefit by the IRS. **** This report is a summary of Orlando Health’s federal filings and additional investments that improve overall access to the communities we serve.Official Healthcare and Wellness Partner of Brightline OrlandoNotablePartnershipsOfficial Health and Wellness Partner of Visit OrlandoCOMPREHENSIVE OVERVIEW 202577
Connect With UsOrlando Health’s dedicated team of professionals deliver consistent messaging across the organization’s broad digital media network, connecting with consumers in the places they look for healthcare information and in a way that is easy to access the trusted care they have come to expect from us.Using the six most-popular social media platforms, Orlando Health connects with an audience of more than 430,000 consumers who follow the healthcare system’s 40+ branded channels where we are able to reach different audiences with strategically tailored messaging. Many of our social media posts link consumers to the robust OrlandoHealth.com website. Focused on ease-of-use, the website receives over 23 million page views yearly. Healthcare consumers can easily find what they need, with dedicated pages covering the system’s network of facilities and services, a “find a doctor” section that provides detailed practice information about our network of providers, and a “content hub” that features advice articles written by Orlando Health experts as well as news about our growing system of care.Orlando Health MyChart® lets patients safely and easily connect with and manage their personal health information through a personal online patient portal where they can schedule and track appointments, check test results, request prescription refills, message their providers, and view and pay bills. MyChart also helps hospital patients navigate their stay by keeping track of their daily schedule, care team, procedure results and physician notes.Whatever the touch point, Orlando Health digital media communications help to keep our patients and community informed and engaged.O R L A N D O H E A LT H78
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Orlando HealthFoundationThe Orlando Health Foundation is committed to partnering with caring individuals, foundations and organizations to raise crucial funds for Orlando Health. These critical services include the only Level I(the highest level) Trauma Center in Central Florida, the only Level III (the highest level) Neonatal Intensive Care Unit in Central Florida, and a comprehensive cancer program recognized for clinical excellence as the designated Orlando Health Cancer Institute. Born more than 40 years ago from the community’s need for comprehensive medical care for children and women, the Orlando Health Foundation helped to establish Central Florida’s first free-standing children’s and only women’s hospitals – Orlando Health Arnold Palmer Hospital for Children and Orlando Health Winnie Palmer Hospital for Women and Babies. Much has changed in Central Florida, but our community’s need for quality healthcare remains.Today, the foundation remains committed to supporting the community by helping to sustain the patient care services at Orlando Health that save and improve the lives of thousands of Central Florida residents and visitors every year.COMPREHENSIVE OVERVIEW 202581
Corporate Senior LeadershipDavid StrongPresident and Chief Executive OfficerMildred BeamSenior Vice President, Orlando Health Chief Legal StrategistSteve BurrissChief Operating OfficerKaren Frenier, RNSenior Vice President, Human Resources Chief Nurse Executive Jamal Hakim, MDChief Physician OfficerR. Erick HawkinsChief Financial OfficerDavid F. HuddlesonChief Compliance and Ethics OfficerAndrew J. SnyderChief Marketing and Communications OfficerJoe WilliamsChief Strategy Officer Ryan ZikaGeneral CounselOrlando Health, Inc. LeadershipCorporate LeadershipJohn BozardSenior Vice President, Orlando Health President, Orlando Health FoundationCary J. D’OrtonaSenior Vice President, Orlando Health President, Orlando Health Medical Group Andy GardinerSenior Vice President, External Affairs and Community RelationsNovlet MattisSenior Vice President and Chief Digital and Information Officer82
Shawn MolsbergerSenior Vice President, Orlando Health North Florida RegionPresident, Orlando Health Lake Mary HospitalJohn MooreSenior Vice President, Orlando Health West Florida RegionPresident, Orlando Health Bayfront HospitalKelly NierstedtSenior Vice President,Orlando Health Orlando RegionPresident, Orlando Health Orlando Regional Medical CenterGreg OheSenior Vice President and Chief Administrative Officer, Orlando Health West Florida RegionAdam RuddPresident, Baptist Health Shelby HospitalAnnette SeabrookVice President, Orlando HealthPresident, Orlando Health Advanced Rehabilitation Institute Lance SewellSenior Vice President, Orlando HealthPresident, Orlando Health South Lake HospitalFrank ThomasPresident, Baptist HealthCitizens HospitalThibaut van MarckeSenior Vice President, Orlando Health, President Alabama Region Anjali Vyas, MDSenior Vice President, Orlando HealthPresident, Orlando Health Winnie Palmer Hospital for Women and BabiesBrian A. WetzelVice President, Orlando Health President, Orlando HealthSt. Cloud HospitalJustin R. WilliamsSenior Vice President, Orlando Health President, Orlando Health Arnold Palmer Hospital for ChildrenRegion and Hospital LeadershipDan BowenPresident, Orlando HealthSebastian River HospitalMaggie BonkoVice President, Orlando HealthPresident, Orlando Health – Health Central HospitalCarlos CarrascoSenior Vice President, Orlando Health Midwest Florida RegionJoe DelatorreChief Executive Officer, Florida Medical Clinic Orlando Health President, Florida Medical Clinic Orlando Health Wiregrass Ranch HospitalOhme EntinSenior Vice President, Orlando Health East Florida RegionJeremy GallmanPresident, Baptist Health Walker Hospital Ron GiccaPresident, Orlando Health Melbourne HospitalOmar GonzalezVice President, Orlando HealthPresident, Puerto Rico/Caribbean RegionMichael Jablonski, MDSenior Vice President, Orlando HealthPresident, Orlando Health Jewett Orthopedic Institute and Orlando Health Neuroscience InstituteJoseph KhayatVice President, Orlando Health President, Orlando HealthHorizon West Hospital Philip KoovakadaSenior Vice President, Orlando Health South Florida RegionPresident, Orlando HealthDr. P. Phillips Hospital Daniel ListiPresident, Baptist Health Princeton Hospital Joe MinahanPresident, Baptist Health Medical GroupJohn MillerSenior Vice President, FinanceMichele T. NapierSenior Vice President, Revenue ManagementChief Revenue OfficerGeorge Ralls, MDSenior Vice President and Chief of Academic and Medical AffairsMatt TaylorSenior Vice President, Asset StrategySuzanne WorthingtonSenior Vice President and Chief Quality OfficerCOMPREHENSIVE OVERVIEW 202583
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