2026Focus on BenefitsCoast to Coast
Benefits Common Benefits Terms ............................................................... 4Eligibility and Enrollment................................................................ 5Medical Plans and Deductions................................................... 6Prescription Drug Plan..................................................................... 9Orlando Health Scripts Pharmacies......................................... 11Health Savings Account................................................................. 12Flexible Spending Accounts......................................................... 13Dental Plans......................................................................................... 14 Vision Plan ............................................................................................ 15 Life Insurance...................................................................................... 16Paid Time Off (PTO).......................................................................... 17Leave of Absence and Extended Leave Plan ..................... 18Disability................................................................................................ 19Family Care Benefits........................................................................ 20Retirement Savings Plan................................................................ 22Career Education Assistance Programs ................................................ 23Well-BeingWell-Being Program.......................................................................... 24Your Best Place to Work Resources Benefits that Go Beyond the Expected ................................ 26Additional Benefits and Discounts .......................................... 27Team Member Giving ..................................................................... 28 Quick Reference Pre-Enrollment Worksheet............................................................ 29 Benefits Contact Information ..................................................... 30Disclosure Notice............................................................................... 31Want more information on Benefits?Visit SWIFT>Menu>Human Resources>Your Benefits2
As we celebrate your dedication to our Key Behaviors – Connection, Communication, Curiosity and Commitment – we recognize that it is our duty as an organization to model this behavior for the betterment of you, our valued team. That’s why we’re committed to providing you with benefits that go beyond the expected so that you can continue to give the best of yourself to those in your care, both at work and at home. The following pages outline our 2026 benefits offerings, and we hope you find that this year’s updates and enhancements highlight our continued curiosity around what benefits best serve you and your family. Starting on day one, we connect you with services, programs, and flexible options to meet you where you are in your physical, mental and financial well-being journey. We are honored that you have chosen Orlando Health as “your best place to work,” and choosing the best benefits to empower you to live a healthy and fulfilled life is our commitment to you.We are pleased to offer the benefits in this book to team members from Orlando Health Bayfront Hospital, Orlando Health Melbourne Hospital, Orlando Health Sebastian River Hospital, Baptist Health and Florida Medical Clinic Orlando Health. O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS3
403(b) Retirement Savings Plan Allows you and Orlando Health to make contributions towards your retirement. Beneficiary Person who is listed as the recipient of the proceeds from your benefit plans.Coinsurance The percentage of covered expenses you pay (the plan pays the remaining percentage).Copayment A flat fee you pay at the time of service, regardless of the cost of the service, such as the office visit copay.Deductible The amount you pay for healthcare expenses before your plan begins to pay for benefits.Dependent Your spouse and children who are eligible for benefits.Explanation of Benefits (EOB) A record that outlines the healthcare services you used, how much you owe and how much your plan covered. You will receive an EOB for medical and dental services.Flexible Spending Account (FSA) An account that allows you to save pre-tax dollars from every paycheck to be used for eligible expenses. You must use the funds or risk losing them.Health Savings Account (HSA) If you’re enrolled in the high-deductible health plan, an HSA allows you to save tax-free money from each paycheck. Orlando Health also contributes to your account. Balances roll over from year to year and never expire. If you change jobs or medical plans you may also keep this account.High Deductible Health Plan (HDHP) A plan with a higher deductible than a traditional medical plan. The payroll contributions are lower – but you pay more health care costs yourself through your deductible – before the plan starts to pay its share. A high deductible plan (HDHP) can be combined with a health savings account (HSA), allowing you to pay for certain medical expenses with money free from federal taxes. The IRS has specific deductible and out-of-pocket maximum requirements for an HDHP.Out-of-Pocket Maximum The most you’ll pay for covered services in a plan year. If you meet your out-of-pocket maximum, all eligible services will be covered at 100 percent.Pre-Tax Deductions Money that’s taken from your gross pay before taxes are calculated, which reduces your taxable wages (this is found through your medical, dental, vision, 403(b), FSA and HSA accounts).Roth 403(b) Post-tax contributions from a team member’s paycheck toward their 403(b) plan.Common Benefits Terms4
Eligibility and EnrollmentAre You Eligible? If you’re a regular full-time, variable full-time or parttime team member, you’re eligible to participate in the Orlando Health benefit plans. This group, and our pool team members, are eligible for our retirement plan, along with auto and pet insurance. Refer to the Summary Plan Description (SPD) for more information. This can be found in Team Member Connect>Benefit Resources>Benefits Compliance Documents.Not sure what to choose?Meet ALEX: Your Online Benefits CounselorALEX is an interactive, personalized online tool to help you select your benefit plans. He may be virtual, but he’s really quite helpful. To access ALEX, go to Start.MyAlex.com/OrlandoHealth/CoastToCoast.Already Decided?To enroll in your benefits, visit Team Member Connect TeamMember Connect.OrlandoHealth.com then click on Benefits Enrollment.Let’s Get (En)RollingWork Status Work Hours a WeekFull-Time (FT) 40 HoursVariable Full-Time (VFT) 30 - 39 HoursPart-Time (PT) 24 - 29 HoursDependent Eligibility VerificationUpon enrollment in any Orlando Health medical, dental and/or vision plan, all team members must provide required documentation verifying their dependent’s eligibility with Aptia Dependent Verification Center. Eligible dependents are defined as legal spouse, biological child/children, children under legal guardianship, foster child/children and stepchild/children.Newbie? Here’s When You Can Enroll New team members are immediately eligible for benefits. You can enroll anytime within 10 calendar days of your hire date, or the date you are in a benefits-eligible position. If you do not elect your benefits within 10 days, you’ll have to wait until the next Open Enrollment to elect coverage (unless you have a qualified life event highlighted below).Changing Your Benefit ChoicesGenerally, your benefit choices will remain in effect for a full calendar year, so make good choices when you enroll. But if you think you want to make changes to your benefits, you’ll have the ability to do so during open enrollment, which is held annually in the fall. If you have a qualified life event — such as a loss/gain of coverage, marriage, divorce, or birth/adoption of a child — you may be able to make changes to your selections within 31 days of the life event. Changing is easy. Start the process by submitting your request on Team Member Connect within 31 days of your life event and include any necessary documents.O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS5
Medical PlansScan the QR code to register for MyChart.®Review the chart below for the features and flexibility of each plan. Use ALEX, our personalized benefits counselor for assistance in choosing the best plan at Start.MyAlex.com/OrlandoHealth/CoastToCoast.Key FeaturesCare Plus HSA CareOffice Visits Minimal office visit copaymentsDeductible, then 20% coinsuranceFor healthcare services (other than preventive care which is covered at 100%) and prescription drugs, you pay 100% of the cost until you meet the deductibleDeductible A moderate deductible for high-cost servicesHas a higher deductible, which must be met before the plan begins to pay benefits. Healthcare and prescription drugs costs are combined to meet the deductibleWhen covering more than one person, the family deductible must be met before the plan begins to pay benefits, even when one family member has reached the individual deductiblePre-Tax AccountsEligible to elect a Healthcare Flexible Spending Account (FSA)Eligible to elect a Health Savings Account (HSA) and a Limited Purpose Flexible Spending Account (FSA) to save money tax-freeOn-Demand Virtual Visit Orlando Health Virtual Visit is the easy way to get on-demand care, when and where you need it. Team members and their dependents enrolled in Care Plus can use this service for $0 copay. HSA Care members are subject to deductible before the co-pay is waived. Team members who waive the medical plan will pay $49/visit. Find more information at OrlandoHealth.com/Virtual-Visit.Orlando Health MyChart®With MyChart,® you can manage your Orlando Health appointments, access test results, request prescription refills and pay bills all in a few clicks on your phone, tablet or computer. MyChart® is your healthcare connection, whenever you need it and wherever you are.Orlando Health Provider Network What’s the best thing about working with the best healthcare team? The fact that you can be cared for by us as well. Utilizing providers in the Orlando Health Network will provide the highest level of coverage for any of the medical plans. You’ll be asked to designate a Primary Care Physician (PCP) for all medical plan options. Your PCP will help you navigate your care. To locate an in-network provider, visit Go.umr.com/CoastToCoastOrlandoHealth or contact UMR for assistance at (844) 614-8435.NOTE: AdventHealth is a plan exclusion for non-emergency services. For services not available at Orlando Health, but available at AdventHealth, a prior authorization is required prior to coverage being considered.Emerging Care ManagementUMR will provide specialized assistance and support to team members and covered dependents at moderate risk of developing a chronic medical condition. We encourage all team members and covered dependents to participate in this program to ensure you are getting the care you need most.Tier 1 Orlando Health NetworkTier 2 United Healthcare Choice Plus NetworkTier 3 Out of Network6
2026 Orlando Health Medical Benefits Overview*Waived if admitted. **Same as in-network, if true emergency.Care Plus HSA CareMedical CoverageTier 1 Network(OH Network Providers)Tier 2 Network(UHC Providers)Tier 3 Network (Out-of-Network)Tier 1 Network(OH Network Providers)Tier 2 Network(UHC Providers)Tier 3 Network (Out-of-Network)Annual Deductible Single/Family$1,000/ $2,000$2,000/ $4,000$6,000/ $12,000$3,000/ $6,000$3,500/ $7,000$7,000/$14,000Individual per Family pays $1,000 $2,000 $6,000 $6,000 $7,000 $14,000 Out of Pocket Max, Single/Family$4,000/$8,000$5,000/$10,000$9,000/$18,000$5,000/ $10,000$6,000/$12,000$7,000/$14,000General Coinsurance 0% 20% 50% 20% 20% N/AOffice VisitsPreventive Care $0 $0 Deductible and Coinsurance $0 $0 DeductibleVirtual Visit $0 $50 PCP$70 SpecialistDeductible and Coinsurance Deductible Deductible and Coinsurance DeductiblePrimary Care Physician $35 $50 Deductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleSpecialist $55 $70 Deductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleMaternity Care(Physician Services) $300 $300 and CoinsuranceDeductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleEmergency ServicesUrgent Care Services $40 CareSpot, $80 Others $80 Deductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleEmergency Dept Visit Deductible, then $250*Deductible,then $250* ** Deductible and CoinsuranceDeductible and Coinsurance **Ambulance Services $250 $250 ** Deductible and CoinsuranceDeductible and Coinsurance **Outpatient ServicesMinor Diagnostics (Labs) $25 OH/$40 Others $40 Deductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleMinor Diagnostics (X-rays)$25 OH/$40 Others $50 Deductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleMajor Diagnostics Deductible, then $350Deductible and CoinsuranceDeductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleOutpatient Surgery Deductible, then $350Deductible, then $350 and CoinsuranceDeductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleDurable Medical Equipment (DME)Purchase: $75Rental: $50Purchase: $75Rental: $50Deductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleInpatient ServicesInpatient ServicesDeductible, then $500 daily, 3 day maxDeductible, then $500 daily, 3 day maxDeductible and CoinsuranceDeductible and CoinsuranceDeductible and Coinsurance DeductibleO R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS7
2026 Medical Plan DeductionsTierCare Plus HSA CareBiweekly Monthly Biweekly MonthlyFull-Time and Variable Full-TimeTM Only $61.35 $132.92 $40.48 $87.71TM and Spouse $141.23 $306.00 $97.41 $211.05TM and Child(ren) $121.06 $262.30 $83.49 $180.89Full Family $215.21 $466.28 $148.43 $321.59Part-TimeTM Only $75.52 $163.63 $54.65 $118.41TM and Spouse $175.32 $379.87 $131.49 $284.90TM and Child(ren) $150.28 $325.60 $112.72 $244.22Full Family $267.16 $578.84 $200.38 $434.168
Savings at STAR CentersThe Support Team for Aftercare and Resources (STAR) Outpatient Centers is an Orlando Health-exclusive program that includes a Medication/Disease Management (MDM) program.The MDM program provides individualized, in-person consultations with a collaborative team of clinical pharmacists. These visits include a detailed review of the patient’s complete medication list, identifying potential drug-drug interactions, duplications, and adverse effects. Just as importantly, the team ensures each medication still aligns with current clinical goals and the patient’s evolving health status. Participating in the STAR MDM program could save you money on your prescriptions through a waiver or reduction of the member cost share. Some medications will require team members to use the STAR MDM program to be covered by the health plan. See an updated list on the Benefits SharePoint Prescription Drug coverage page.STAR Outpatient Centers can be found at multiple hospital campuses across the Central Florida region, including Orlando Health St. Cloud Hospital and Orlando Health Bayfront Hospital. For those out of the area, virtual care is also offered. For assistance and to see if you qualify to participate, please email [email protected] or call (321) 841-1124.Retail PharmaciesRetail pharmacies outside of the Orlando Health (OH) network can be used for prescriptions that you need filled immediately or for a short time only.• Prescriptions may be filled at an OptumRx Network retail pharmacy, like CVS or Walgreens, for up to a 30-day supply• Medical plan participants must have prescriptions filled at a pharmacy within the network• Refer to the Scripts Pharmacy website at OrlandoHealth.com/Services-And-Specialties/Scripts-Pharmacy for an in-network pharmacy. Members may also call (844) 614-8435or refer to the Go.UMR.com/CoastToCoast-OrlandoHealthwebsite to locate an in-network pharmacy.Mandatory GenericBy law, brand and generic drugs must meet the same standards for safety and effectiveness. Generic equivalents of prescription drugs will be dispensed if available. If you or your physician request the brand-name drug when a generic is available, you will be responsible for the entire cost of your prescription. Ask your doctor to prescribe generic drugs whenever possible.Maintenance MedicationsAll maintenance medications (drugs you use on a regular basis for long-term health conditions) must be filled under a mandatory 90-day supply through an Orlando Health Scripts onsite pharmacy after the initial dispensing of up to a 30-day supply. Orlando Health offers two easy methods to refill these maintenance medications: Scripts Mail Order ServiceScripts mail order pharmacy services enable you to obtain up to a 90-day supply of maintenance medications, sent directly to your home. Visit Team Member Connect for more information.Advantage 90The Advantage 90 program allows team members walk-in service for their 90-day maintenance medications. This benefit is available through an Orlando Health onsite pharmacy.Visit the Scripts Pharmacy website at OrlandoHealth.com/Services-and-Specialties/Scripts-Pharmacy for more information. Prescription Drug PlanTeam members who work outside of the state of Florida or Alabama can contact OptumRX Home Delivery mail order pharmacy at (877) 559-2955 to fill maintenance medications. 9
The prescription drug plan is included as part of your medical plan election.Prescription Drug PlanCare Plus HSA CareAnnual Deductible - Single/FamilyN/A $3,000/$6,000 $7,000/$14,000In-Network In-Network Out-of-NetworkPrescription Drugs Retail (Up to 30-day Supply) Coinsurance Maximum Deductible and CoinsuranceFile claim with OptumRXTier 1 Generic 20% $20 Deductible and CoinsuranceFile claim with OptumRXTier 2 Preferred brand 20% $60 Deductible and CoinsuranceFile claim with OptumRXTier 3 Non-preferred brand 20% $120 Deductible and CoinsuranceFile claim with OptumRXTier 4 Specialty 20% $200 Deductible and CoinsuranceFile claim with OptumRXPrescription Drugs – Mail-Order or 90 Day Coinsurance Maximum Deductible and CoinsuranceFile claim with OptumRXTier 1 Generic 20% $50 Deductible and CoinsuranceFile claim with OptumRXTier 2 Preferred brand 20% $150 Deductible and CoinsuranceFile claim with OptumRXTier 3 Non-preferred brand 20% $300 Deductible and CoinsuranceFile claim with OptumRXTier 4 Specialty Medications N/A N/A N/A N/ASpecialty Medications and Prior AuthorizationsCertain medications, including specialty medications, require a prior authorization before they will be covered by your plan. Specialty medications will be limited to a 30-day supply and must be obtained from a Scripts Specialty Pharmacy.If you are currently taking any specialty medications and need to request prior authorization, please call our clinical call center at (800) 711-4555.10
Orlando Health Scripts Pharmacy – Mail OrderMail Your Prescriptions To:P.O. Box 568624 | Orlando, FL 32856-8624 Visit OrlandoHealth.com/Scripts for more details.(321) 841-8251 | (321) 843-6996 fax Monday through Friday | 9:00 am to 5:30 pmOrlando Health Scripts Specialty Pharmacy1111 Blackwood Ave. | Ocoee, FL 34761(321) 842-1622 | (321) 842-1629 faxMonday through Friday | 9:00 am to 5:30 pmOrlando Health Scripts Pharmacy Florida Medical Clinic Orlando Health2352 Bruce B. Downs Blvd., Suite 103 | Wesley Chapel, FL 33544 (813) 751-3377 | (813) 337-1672 faxMonday through Friday | 8:00 am to 6:00 pmOrlando Health Scripts PharmacyOrlando Health Arnold Palmer Hospital for Children92 W. Miller St. | Orlando, FL 32806 (321) 841-1648 | (321) 841-9102 faxMonday through Friday | 9:00 am to 7:00 pmSaturday and Sunday | 9:00 am to 5:00 pmOrlando Health Scripts PharmacyOrlando Health Bayfront Hospital701 6th St. South | St. Petersburg, FL 33701 (727) 893-6334 | (727) 893-6337 faxMonday through Friday | 9:00 am to 5:30 pm Orlando Health Scripts PharmacyOrlando Health Dr. P. Phillips Hospital9400 Turkey Lake Rd. | Orlando, FL 32819 (321) 842-7230 | (321) 842-7265 faxMonday through Friday | 9:00 am to 7:00 pmSaturday and Sunday | 9:00 am to 5:00 pmOrlando Health Scripts PharmacyOrlando Health – Health Central Hospital10000 W. Colonial Dr. | Ocoee, FL 34761 (407) 296-1912 | (407) 296-2036 faxMonday through Friday | 9:00 am to 7:00 pmSaturday | 9:00 am to 5:00 pmSunday | Noon to 5:00 pmOrlando Health Scripts PharmaciesOrlando Health Scripts PharmacyOrlando Health Heart and Vascular Institute1222 South Orange Ave. | Orlando, FL 32806 (321) 841-1649 | (321) 843-4694 faxMonday through Friday | 9:00 am to 7:00 pmOrlando Health Scripts PharmacyOrlando Health Jewett Orthopedic Institute60 Columbus St. | Orlando, FL 32806(407) 635-5900 | (321) 843-5578 faxMonday through Thursday | 8:00 am to 5:00 pmFriday | 8:00 am to 2:00 pmOrlando Health Scripts PharmacyOrlando Health Lake Mary Hospital380 Rinehart Rd. | Lake Mary, FL 32746(321) 842-0640 | (321) 842-0641 faxMonday through Friday | 9:00 am to 5:30 pmOrlando Health Scripts PharmacyOrlando Health South Lake Hospital1920 Don Wickham Dr., Suite 135 | Clermont, FL 34711 (407) 407-0130 | (407) 407-0134 faxMonday through Friday | 9:00 am to 5:30 pm Orlando Health Scripts PharmacyOrlando Health Medical Pavilion – Spring Lake7243 Della Dr., 1st Floor, Suite F | Orlando, FL 32819 (321) 842-0010 | (321) 842-0019 faxMonday through Thursday | 8:30 am to 5:30 pmFriday | 8:30 am to 1:30 pmOrlando Health Scripts Pharmacy – Pick-Up Kiosk Orlando Health St. Cloud Hospital2906 17th St. | St. Cloud, FL 34769 Sign up to be a Script Center user.(321) 841-8251Prescription Pick-Up 24/7O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS11
Health Savings AccountA Health Savings Account (HSA) is a tax-advantaged savings account you can use in conjunction with the HSA Care medical plan. The funds in the account are used to pay for eligible out-of-pocket healthcare expenses such as services applied to the deductible, dental care, vision exams and more. Concerned you might not use all the funds in your HSA account? Don’t worry. An HSA is not a “use-it-or-lose-it” account, and any leftover funds roll over year-to-year. You must re-enroll in the HSA each year.Orlando Health will make matching contributions dollar for dollar of a team member’s contribution up to $700 for team memberonly coverage and $1,400 for coverage levels that include dependents. Combined contributions cannot exceed the IRS maximum annual limit.Catch-up contributions of $1,000 are available for team members who are age 55 or older and not enrolled in Medicare.EligibilityTo take advantage of an HSA, you must:• Enroll in the HSA Care Medical Plan.• Not be covered by other health insurance, such as another employer sponsored health plan through a spouse, any part of Medicare or TRICARE.• Not be claimed as a tax dependent on someone else’s taxes.• Your address cannot be a P.O. Box. • You will need to pass through the Customer Identification Program (CIP). This process is completed by Health Equity when HSA elections are submitted, and you may be asked to provide further information to complete the process.Contributions and IRS LimitsContribution limits include both your contributions, as well as Orlando Health matching contributions.• Individual $4,400/Family $8,750.• Annual election amount will be a pre-tax deduction per pay period in equal installments throughout the year.• A $1,000 minimum account balance is required to invest your assets.• Funds in the account belong to you and will be portable upon retirement or termination.• For contributions to be deposited into your account, you cannot have any unused funds in a Health Care FSA. Coverage Level Maximum Team Member Contribution Maximum Employer Match TotalTeam Member $3,700 $700 $4,400Team Member + Dependents $7,350 $1,400 $8,750Catch-up contributions of $1,000 are available for team members who are age 55 or older12
Flexible Spending AccountsFlexible Spending Accounts (FSAs) allow you to set aside pre-tax dollars to pay for eligible healthcare. Your annual election is divided evenly over the paychecks for the calendar year. FSAs are “use-it-or-lose-it” benefits, meaning that you must use the money in your account by a certain date or you forfeit the balance. You do not need to participate in an Orlando Health medical, dental or vision plan to contribute to an FSA. You must re-enroll in the FSA each year.Health Equity provides a variety of ways to access your account, including a debit card. You will need to provide verification of your eligible expense for each transaction, including a copy of an itemized receipt with the incurred date of the expense, type of expense and the provider’s name.For a listing of eligible FSA expenses, please refer to IRS Publication 502 available at IRS.gov or call (800) TAX-FORM (829-3676).Benefits Healthcare FSA Limited Purpose FSAWho is eligible? Team members enrolled in Care Plus or not enrolled in medicalTeam members enrolled in HSA Care. The IRS does not allow team members to be in the Healthcare FSA and a Health Savings Account (HSA) at the same time The Limited Purpose FSA allows you to participate in both the HSA and an FSAEligible ExpensesMedical copays, deductibles, prescription, drug copays, dental and orthodontic expenses, vision expenses Dental and orthodontic expenses, vision expenses, hearing expensesHow much may I contribute? $200 – $3,300 $200 – $3,300When is the money available? Immediately upon enrollment in the plan year Immediately upon enrollment in the plan yearHow long is the money available?Dates of service between January 1, 2026 – March 15, 2027 You have until March 31, 2027 to submit claims and request reimbursement13
Cigna Dental Preferred Provider Organization (DPPO)The two DPPO plans offered are called Preventative and Premier. Both plans are based on Cigna’s DPPO Advantage Network, one of the largest networks in the country. The plans are different regarding the coinsurance level, calendar year deductible, orthodontia coverage and plan maximum. Please refer to the comparison chart below.With the Cigna DPPO, you have the freedom to visit any licensed dentist, but you can save money if you visit a DPPO Advantage Network dentist. Out-of-network dentists can bill you for the difference between the payment they receive from your plan and their full price.Cigna Dental Health Maintenance Organization (DHMO)With the DHMO, team members select a network general dentist who will handle all their dental care needs. After enrolling in the DHMO, a team member will receive a Patient Charge Schedule (PCS*) that lists the exact payments (copays) needed to be made for specific procedures. The PCS is beneficial because there are no hidden charges — team members know up front what they will need to pay for their dental care. Note: there is no out-of-network coverage under the DHMO.Dental Plan Comparison*This can be found in Team Member Connect>Benefit Resources>Health Benefits>Dental.Dental PlansAt Orlando Health, there’s nothing we love more than seeing you smile. (And we know our patients love it, too.) That’s why we’re pleased to offer three dental plan options through Cigna. Two plans leverage a broad Dental Preferred Provider (PPO) Network, while the other uses a narrower Dental Health Maintenance Organization (HMO) network.Preventative Premier DHMOIn-Network Out-ofNetwork In-Network Out-ofNetwork In-Network OnlyCalendar Year Deductible Individual/Family $25/$75 $25/$75 $50/$150 $50/$150 $0/$0Calendar Year/Max Benefit $500 $500 $1,500 $1,000 NoneOffice Visit Copay $0 $0 $0 $0 $5Preventive 100% 50% 100% 80% 100%Basic Restorative Care 50%+Ded 50%+Ded 80%+Ded 60%+Ded *Major Restorative Care Not Covered Not Covered 50%+Ded 40%+Ded *Orthodontics Coverage for Children and Adults Not Covered Not Covered50%, up to lifetime max $1,50050%, up to lifetime max $1,500*TierPreventative Premier DHMOBiweekly Monthly Biweekly Monthly Biweekly MonthlyTeam Member (TM) Only $10.32 $22.37 $15.17 $32.87 $8.28 $17.93TM + 1 $20.67 $44.78 $28.92 $62.65 $13.69 $29.67TM + 2 or More $35.13 $76.11 $50.60 $109.63 $20.27 $43.92Register at MyCigna.com to view and manage your benefits, download ID cards and find a dentist. If you have questions, please contact Cigna at (800) 244-6224.14
Vision PlanEyeMed VisionOrlando Health is pleased to offer you vision insurance through EyeMed, one of America’s most trusted vision benefit companies.Eye360 provides enhanced benefits when you visit a PLUS provider.Register at EyeMed’s member portal at EyeMed.com to view and manage your benefits, explore eligibility status, download ID cards, and find the right provider.If you have questions or need assistance, EyeMed’s Customer Care Center is ready to help. Please contact them at (866) 800-5457.Savings for Members40% offAdditional pairs of glasses and a 15% discount on conventional contact lenses once funded benefit is used — an industry exclusive.20% offAny item not covered by the plan, including non-prescription sunglasses.LasikLasik or PRK from US Laser Network 15% off retail price or 5% off promotional priceHearing CareThrough Amplifon Hearing Health Care Network, members receive up to 66% off hearing aids, an extended warranty, free batteries and a low price guarantee.Benefit Member Cost In-NetworkOut-of-Network (OON) ReimbursementEye Exam Services once every calendar yearExam at PLUS Providers $0 copay Up to $35Exam $15 copay Up to $35Frame in lieu of contacts once every calendar yearAny Available Frame at PLUS Providers$0 copay; 20% off balance over $200 allowanceUp to $75Frame$0 copay; 20% off balance over $150 allowanceUp to $75Standard Plastic Lenses in lieu of contacts once every calendar yearSingle vision $10 copay Up to $25Bifocal $10 copay Up to $40Trifocal/Lenticular $10 copay Up to $60Progressive – Standard $10 copay Up to $60Progressive – Premium Tiers I, II, or III $30, $40 or $55 copay Up to $60Progressive – Premium Tier IV $185 copay Up to $60Lens Options Anti-Reflective Coating – Standard $45 copay Up to $5Anti-Reflective Coating – Premium Tiers I, II, or III $57, $68 or $100 copay Up to $5Photochromic – Non-Glass $0 copay Up to $38Polycarbonate – Standard $0 copay Up to $20Contact Lenses in lieu of frame and lenses once every calendar yearConventional at PLUS Providers$0 copay; 15% off balance over $200 allowance Up to $150Conventional $0 copay; 15% off balance over $150 allowance Up to $150Disposable at PLUS Providers$0 copay; 100% of balance over $200 allowanceUp to $150Disposable$0 copay; 100% of balance over $150 allowanceUp to $150Medically necessary $0 copay; paid-in-full Up to $300Standard Contact Lens Fitand Follow UpUp to $40; contact fitand two follow-up visits N/APremium Contact Lens Fitand Follow Up 10% off retail N/AVision Plan DeductionsCoverage Tier Team Member (TM) Vision Biweekly Vision MonthlyTM Only $5.57 $12.07TM + 1 $10.76 $23.31TM + 2 or More $14.94 $32.36O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS15
Life InsuranceThat’s why we offer Life Insurance and Accidental Death and Dismemberment (AD and D) coverage. You are eligible to participate in the Orlando Health Basic and Supplemental Life plans if you are a regular full-time, variable full-time, or part-time team member.Basic Life and AD and DOrlando Health pays the full cost of this coverage. All regular full-time, variable full-time and part-time team members are automatically enrolled. Your life insurance benefit is based on the following:• For regular full-time team members: your annual base pay based on 40 hours per week in the system• For variable full-time and part-time team members: your annual base pay based on your weekly standard hours in the systemYou must pay federal income tax on the value of any Orlando Health Basic Life Insurance coverage over $50,000. This value is called “imputed income” and is included on your paycheck and on your W-2 form at the end of the year. Basic Life coverage cannot exceed $2,000,000, with Evidence of Insurability required for coverage over $1,000,000.Supplemental Life CoverageYou pay the full cost of this additional coverage. You can purchase Supplemental Life Insurance coverage (rounded to the next higher $1,000) in the amount of one to five times your annual base pay. Amounts above three times your annual base pay or over $1,000,000 require evidence of insurability. Supplemental Life coverage cannot exceed $2,000,000. Don’t Forget You must add your beneficiaries to the Basic Life Insurance in Team Member Connect. Your designation will apply to the Basic and the Supplemental Life Insurance. You are automatically the beneficiary for all Dependent Life Insurance you select.CostsThe cost for Supplemental Life Insurance coverage is based on your age, annual base pay, the amount of coverage and whether or not you are a tobacco user. (You qualify as a non-tobacco user if you have not used tobacco for the last 12 consecutive months.) Your payroll deduction will change mid-year with salary and annually with age-band changes. Evidence of Insurability (EOI)Under certain circumstances, an Evidence of Insurability (EOI) may be required to obtain approval for Basic, Supplemental or Spouse Life Insurance coverage. If needed, EOI forms will be sent to you directly from the life insurance carrier for the following reasons:• If you are electing four or five times your annual base pay for Supplemental Life Insurance, amounts over $1,000,000, Basic Life over $1,000,000, Spouse Life over $50,000 or increasing coverage during open enrollment.• In the event you must complete EOI, be sure to complete all tasks in a timely manner to avoid delayed coverageDependent Life Insurance You may also enroll your spouse and dependent children for life insurance coverage. You pay for the coverage with after-tax dollars from your pay. When you receive it, the life insurance benefit is not taxable.You may enroll your spouse up to $100,000 and dependent children up to $40,000 for Life Insurance coverage. Children between the ages of birth to 14 days are eligible for $10,000 in coverage. All eligible dependent children are eligible for one combined payroll deduction.If your spouse and/or child works for Orlando Health, they are not an eligible dependent for the Dependent Life Insurance. If both parents are employed at Orlando Health, only one parent may cover the child(ren).It’s important to protect those who depend on you, should something unexpected happen.16
Payment MethodPTO hours are paid at your base hourly rate of pay in effect at the time you use the hours. You may use PTO hours at your current base hourly rate in minimum increments of five minutes. However, to maintain your employment status, the number of PTO hours used plus hours worked must equal the standard number of hours required for your status.EligibilityFull-time (FT), variable full-time (VFT) and part-time (PT) team members accrue PTO hours based on the number of actual hours worked.You may schedule time off based on your available PTO hours, and you can also use your PTO hours to supplement short-term disability pay if you’re on an approved leave. You may not borrow against PTO hours to be earned in the future or be paid in advance of the regular payday for PTO hours.PTO Donation ProgramThe PTO Donation Program gives you the ability to voluntarily transfer some of your accrued PTO hours to a fellow team member. It’s a great way to help a fellow team member, should the need arise. For details, please refer to the PTO Donation Program policy #5916-1032 for details.Voluntary PTO Cash-InPTO cash-in allows team members to voluntarily cash-in PTO hours at 75% value in February, May, August and November each year.Paid Time Off (PTO)It’s time to learn how our time off works.We know the flexibility to take time off work is important to your well-being. That’s why Orlando Health offers a comprehensive Paid Time Off (PTO) policy that gives you time off for vacation, holidays, personal business or personal and family illness. Please refer to the PTO policy #5916-1001 for more information. Executives and physicians please refer to your specific contract and offer letter regarding time off.Paid Time Off AccrualsYears of Service Accrual per Hours Worked Maximum Accrual Biweekly Pay Period0 to 2.99 0.0947 7.576 hours3 to 4.99 0.0981 7.848 hours5 to 9.99 0.1120 8.960 hours10 to 14.99 0.1270 10.160 hours15+ 0.1460 11.680 hoursYou accrue hours each pay period to a maximum amount based upon your Benefits Service Date.This date will change if your status changes from or to a benefits-eligible status (e.g., FT to Pool).O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS17
Leave of Absence and Extended Leave PlanEven when you can’t be here with us, we’re here for you.At Orlando Health, we know that team members are sometimes unable to work due to an ongoing illness or other circumstances. We hope that never happens to you, but if it does, know that we have options to help.Extended Leave Plan (ELP)The Extended Leave Plan is a personal extended illness benefits program that is available after 24 consecutive work hours missed due to a personal illness. Team members accrue hours towards this plan based on hours worked per pay period up to the accrual limit. ELP does not carry a cash value. It cannot be paid out upon termination or cashed in at any time. For more information, please refer to the Extended Leave Plan policy #5916-1019.Leave of AbsenceIf you need to take a Leave of Absence (LOA) contact our leave administrator, New York Life (NYL). They will review your leave request to determine what type of leave you may be eligible for, such as a Family Medical Leave. A leave of absence may also have income protection benefits available, such as short-term and long-term disability, if enrolled.Extended Leave AccrualsAccrual per Hour Worked Per Pay Period Accrual Max Annual Accrual Max0.0154 1.232 32.0318
DisabilityShort-Term Disability (STD)Orlando Health pays the full cost of this insurance!Short-Term Disability insurance provides a biweekly benefit that equals 60% of your pre-disability base earnings (up to a $1,500 weekly maximum) if you are unable to work due to a non-work-related injury or illness during the first six months of your disability. This benefit applies to full-time, variable full-time and part-time team members. You must apply for disability benefits while on a medical leave of absence with New York Life (NYL). Executives and team members please refer to your specific contract and offer letter regarding disability options.Waiting Period and Use of Extended Leave Plan (ELP)A waiting period is the amount of time before the plan begins paying benefits. The companysponsored STD plan has a 14-day waiting period, and you must use your entire ELP balance before benefits begin. STD benefits continue for a maximum of 26 weeks, inclusive of the time paid by ELP hours.Long-Term Disability (LTD)Orlando Health also pays the full cost of this insurance. LTD insurance provides a monthly benefit that equals 60% of your pre-disability base earnings up to a $10,000 monthly maximum. Full-time, variable full-time and part-time team members are eligible to receive this benefit after 180 days of continuous total or partial disability.Pre-Existing ConditionsA pre-existing condition is defined as any sickness, medical condition or injury for which treatment was provided, recommended, or prescribed preceding the date your Long-Term Disability went into effect. Please refer to the Summary Plan Description (SPD) for more detailed information on pre-existing conditions and their application under the policy. This can be found in Team Member Connect>Benefit Resources>Benefits Compliance Documents.How to File a ClaimIf you have an illness or injury that may qualify as a disability, call New York Life (NYL) at (888) 842-4462. A representative will assist you with your disability claim.O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS19
Family Care BenefitsLife happens. So we created benefits for that.Orlando Health is committed to supporting our team members as they care for their families. Whether something unexpected happens or you’re going back to work after the birth or adoption of a child, we’re here for you.Visit Clients.BrightHorizons.com/OrlandoHealth and use the Employer Username: Orlando and Password: Benefits4you. You can also download the Bright Horizons App. Search “back-up care” in the App Store or Google Play. Any questions? Call Bright Horizons at (877) BH-CARES (242-2737). For your Directory ID, use your network login ID, such as Z12345Z.Eligible team members get up to 10 days per calendar year to use for back-up child care, elder care, pet care or virtual tutoring. Back-Up Child CareWhen there’s a school closure, your child is sick or your nanny cancels, Bright Horizons can assist you with skilled and trusted care in your home or at a designated back-up center designed for working parents just like you.Team members are responsible for a small copay to help cover the costs of back-up care, but Orlando Health covers most — helping you focus on your family, not your wallet. Center-based back-up care at a dedicated back-up center requires a $10 daily copay for one child or $15 copay for the whole family. In-home care is only $4 per hour copay, up to 10 hours. Back-Up Elder CareWhen your loved one needs temporary support with the activities of daily living, it can be hard to balance your responsibilities between home and work. With nationwide coverage and partner agencies that are all vetted, on-boarded and trained through Bright Horizons, you can count on skilled, compassionate, and affordable help. Back-up elder care can be provided in-home for just $4 per hour copay, up to 10 hours.Back-Up Pet CareThrough Bright Horizons back-up program, Orlando Health offers pet care options. Pet care may include, dog walking, dog sitting, pet boarding, drop-in visits and house sitting. Benefits eligible team members may search for pet care providers through the online Pet Care Platform, powered by Rover.com and WagWalking.com.Virtual TutoringOrlando Health has partnered with Bright Horizons to provide your child (ages 5-18) help in reading, math, science, social studies and more than 300 other subjects, as well as targeted support with a math or reading expert who can identify areas of opportunity to help your child excel. The program is also open to adult learners who are preparing for graduate school or additional licenses/courses.A back-up care day can be exchanged for four hours of virtual tutoring with a cost of $10. Reserve by submitting a tutoring request through the back-up care site and then schedule the days and times that work best for your family.20
Paid Parental LeaveOrlando Health is proud to offer benefits-eligible team members four weeks of paid parental leave for the birth or adoption of a child occurring on or after January 1, 2024. We value the importance of the child bonding experience for parents, so this leave will cover benefits-eligible team members on maternity and paternity leave for eligible births or adoptions.Paid parental leave is equal to 100% of a team member’s base salary at the time of the leave and must be used within 12 months of the birth or adoption in a single block of time. Parental leave will be paid to team members after any applicable short-term disability or salary continuation benefits are exhausted.To apply for this leave, contact our leave administrator New York Life (NYL) at (888) 842-4462.Partnership with SittercityThrough our membership with Sittercity, you’ll have access to providers who can help meet your family where they are. Whether you need tutoring, pet-sitting or house-cleaning services, we’re here to help connect you to discounted and reliable resources. To get started with Sittercity, visit Sittercity.com/OrlandoHealth. Fertility BenefitsThrough our medical and prescription drug program, Orlando Health provides coverage for fertility medication therapy, in-vitro fertilization, and other medical services, up to the $25,000 lifetime maximum. Please contact UMR at (844) 614-8435 for more details about covered services. Optum Specialty Pharmacy offers discounted rates for those who have reached the plan maximum. Call (877) 358-9016 for details.Adoption AssistanceNow that you are a part of our family, we’d love to help yours grow. Orlando Health will contribute up to $15,000 per child toward eligible adoption expenses including adoption fees, court costs, attorney fees, travel expenses (meals and lodging) and other expenses related to legal adoption. For more details, refer to the Adoption Assistance Policy.ALEX MedicareNavigating Medicare can be an overwhelming task for many Medicare-eligible team members and their loved ones. It’s a complex system with different coverage options, which many find difficult to make informed decisions. ALEX Medicare is an interactive tool stacked with text, video and engaging visuals that make Medicare easy to understand. To find out more, visit Medicare.MyAlex.com/OrlandoHealth.21
Retirement Savings PlanLet’s Get Retirement ReadyNo matter how much you love your career, you likely still dream about retirement. Experts recommend saving 10-15% of your income in a retirement account annually. This is made up of both your contributions and money from Orlando Health. Help Is Always AvailableFinancial planning may seem overwhelming. Fortunately, Orlando Health has financial service representatives available to personally meet with you and provide assistance in the following areas:• Enrolling in the plan and selecting your investments• Taking a loan or hardship withdrawal from the plan• Rolling over an existing qualified plan into the Retirement Savings PlanTo schedule an appointment with a Financial Service Representative, please contact Fidelity at (800) 642-7131.Please refer to the Retirement Savings Plan Summary for plan details. This can be found in Team Member Connect>Benefit Resources>Benefits Compliance Documents.Retirement GiftUpon retirement, you will receive a contribution to your retirement account of $5,000, if you retire in good standing. To be eligible, your age and consecutive years of Orlando Health service must equal at least 75, with the minimum age being 55, and you must also be 100% vested in the Orlando Health Retirement Savings Plan.Here Is How the Match Works:Team Member % Orlando Health Match % Total2% 2% 4%4% 3% 7%6% 4% 10%8% 5% 13%10% with less than 10 years of service 5% 15%10% with more than 10 years of service 6% 16%Auto EnrollmentAll eligible team members are immediately set up with a 2% auto enrollment into the Retirement Savings Plan, which automatically increases each year by 1%, up to 8%. This increase occurs on the team member’s date-ofhire anniversary. Team members can opt out of auto enrollment at any time by contacting Fidelity at NetBenefits.com or (800) 343-0860.You may make pre-tax or Roth post-tax contributions up to 50% of your pay. The IRS annual limit is $24,500 for 2026 and may be indexed annually.Catch-Up ContributionsIf you are 50 or older you may contribute an additional $8,000 for a maximum of $32,500 for 2026, which may be indexed annually. If you are aged 60 to 63, you may contribute an additional $11,250 for a maximum of $35,750 for 2026, based on changes due to SECURE Act 2.0. You may make changes to your contributions at any time during the year.VestingVesting means ownership of the money in your retirement account. You are always 100% vested in your contributions, including any earnings. You are 100% vested in Orlando Health’s contributions after three years of service with 1,000 hours or more each year.Matching Contributions: It’s Free Money.Orlando Health will match dollar for dollar on the first 2% you contribute to your account each pay period. After that, Orlando Health will match $0.50 for every $1, up to 8% of eligible earnings or up to 10% for team members with 10+ years of service. The Orlando Health match will be made on both pre-tax and Roth contributions, up to applicable limits.22
Student Loan RepaymentWe understand that student loan debt can take a financial and mental toll on you, whether you’re just starting your career or taking steps to further it. That’s why we’re proud to be one of a small number of employers that offers student loan repayment assistance and tuition reimbursement benefits.All benefits-eligible team members are eligible for this benefit with no restrictions on tenure or position at Orlando Health. The lifetime maximum paid to the loan servicer is $6,000 per team member.Career Online High School and English Language Learning (ELL)Have you always wanted to complete your High School Diploma or GED, but just can’t find the time or resources? Are you interested in enhancing your English language skills due to English not being your first language? Orlando Health now offers both of these programs at no cost to part-time and full-time team members. Career Online High School is an 18-month program that is self-paced and online. Plus, you will be assigned a coach to help you be successful. English Language Learning (ELL) is a six-month program for team members with alternate first languages who want to improve their English speaking and comprehension skills. Sign up today through EdAssist.Public Service Loan Forgiveness (PSLF)As a tax-exempt, not-for-profit organization, employment at Orlando Health could qualify team members to receive forgiveness for a portion of their student loans. For information on qualification and how to apply, visit studentaid.gov/manage-loans/forgiveness-cancellation/public-service.Preferred Education Program The Preferred Education Program allows team members to attend a partner college for free. That’s because Orlando Health pays the cost of tuition and books directly to the college. Team members must be a resident and qualify for in-state tuition at the partner college they choose to attend.The Preferred Education Program offers an opportunity for team members to pursue an associate degree, bachelor’s degree, or technical certificate in Florida, or an associate degree or technical certificate in Alabama. Best of all, there’s no waiting on reimbursement for courses or a financial cap. Florida partners currently include Valencia College, Seminole State College, St. Petersburg College, Eastern Florida State College, Pasco-Hernando State College, Polk State College and Lake-Sumter State College. Alabama partners currently include Bevill State Community College, Central Alabama Community College and Jefferson State Community College.Tuition ReimbursementWe also offer a Tuition Reimbursement Program, for team members pursuing degrees from additional colleges and universities. The program reimburses your tuition expense, up to $5,000 per year for full-time and variable full-time and $2,500 for part-time. This benefit is available for any program, with no restrictions on degree pursuit — even if the degree isn’t required for your job description. It’s our way of helping you grow — not only as an Orlando Health team member, but as a person. These degree programs can include any of the following: • Professional certificates (like technical programs or vocational training)• Associate degrees• Bachelor’s degrees• Master’s and Doctorate degreesThrough our partner at EdAssist, Orlando Health has access to an expansive list of accredited schools offering in-person and online programs — many with tuition discounts and even deferred payment options. Education Assistance ProgramsFor additional information, please view the Education Assistance Policy, 5916-1009. You can visit OrlandoHealth.EDAssist.com and click “Contact Us” from the left menu. You can also use the Live Chat feature on the EdAssist portal or call the Contact Center at (833) 890-3226.O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS23
Well-Being ProgramYour well-being matters. Our program offers resources, support and services designed to help you thrive — mentally, physically, emotionally, socially and even financially. Explore what’s available and take the next step toward a healthier you. To access many other resources such as master classes, podcasts, articles, trainings, meditations, weekly well-being tips, team building activities and more, please visit the Well-Being SharePoint Page.Mental Well-Being Team Member Assistance Program (TMAP)* With TMAP, support is just a call away — no need to search outside. Our Orlando Health psychotherapists understand your world because they’re part of it. We offer confidential in-person and virtual sessions to help you and anyone in your household (age 6+) navigate life’s challenges.Call (407) 237-6352 anytime — our 24/7 call center team is ready to connect you with compassionate experts in individual, couples, or family therapy. Let’s tackle life’s tough moments together.*At this time, this service is only available to team members located in Florida.TELUS Health One Orlando Health is pleased to offer additional services and support for our team members through our selected partner, TELUS Health One. This program offers team members and their families free 24/7 access to work-life counseling, and wellness services such as:• Employee Assistance Program (EAP) 24/7 confidential support for personal, family, and work challenges with community therapists.• Legal Consultations Access to professional legal advice for life’s big (and small) questions.• Care Now Quick, reliable resources to help you manage stress, health concerns, and daily life demands.• Well-Being Assessments Simple check-ins to understand and improve your overall health.Physical Well-Being Health Consultations Struggling with stress, fitness, nutrition, or self-care? Our Health Coaching program offers personalized, one-on-one support to help you set goals and build lasting habits. Scan QR code to enroll or explore all the benefits today. Enter your work email address under “Log In” to proceed.Do not click “Sign Up.”Florida Team Members: SWIFT > Menu > Human Resources > Your Well-BeingAlabama Team Members: Baptist Health Team Member Site > Alabama Region Well-Being SiteActive and Fit All Orlando Health team members — no matter their location, position, or benefit eligibility — have access to Active & Fit Direct™ through a partnership with Orlando Health. Active & Fit Direct provides team members with free access to 2,500+ on-demand workout videos, access to 11,000+ fitness centers at discounted rates with no long-term contracts. You can also sign up your spouse or domestic partner. Visit the Well-Being SharePoint page or email [email protected] Appeal Weight Loss Program This free program is for all team members, spouses, and dependents on the Orlando Health medical plan. This online weight loss program provides virtual weekly coaching, online tools, and a success kit delivered directly to your home. The success kit includes everything you need to start your journey, including a body weight scale, food scale, portion-control plate, recipe book, exercise DVDs and more. Start your transformation with Real Appeal at Enroll.RealAppeal.com. Scan the QR code to schedule a Health Consultation to see how coaching can help you feel your best — at work and beyond.24
Emotional Well-Being Pet Therapy We know that pet therapy can lift the spirits of our patients. We believe it does the same for our team. Leaders can request visits from our furry friends for their areas.Social Well-Being Well-Being Agents Program This program exists so that team members can be connected, inspired, informed and equipped as agents of change for well-being. Any team member can apply. You’ll simply need your leader’s approval, a commitment to participate in monthly seminars, and a willingness to share well-being resources with others. Scan the QR code to apply if you and your dog are interested in becoming Orlando Health Pet Therapy volunteers. Financial Well-BeingPathways As part of our commitment to being Your Best Place to Work, Orlando Health is proud to partner with Heart of Florida United Way to offer a unique, in-house program called Pathways, designed to help team members achieve their financial goals. Through personalized plans and one-on-one coaching, Pathways Coaches will guide you through Orlando Health and community resources, including savings incentives and other ways to support your journey toward financial stability.Fidelity Retirement Service Representatives Individuals meet personally to get you enrolled in the retirement plan, take a loan or hardship withdrawal, or rollover a prior plan. To schedule an appointment, call Fidelity at (800) 642-7131.The Team Member Support Fund (TMSF)* The TMSF exists to help Orlando Health team members who face a sudden financial catastrophe or are unable to meet basic living expenses due to a misfortune. Meeting with a Pathways Coach is required to assess your actual needs, eligibility and other resources that could help with short-term and long-term solutions.Contact [email protected] for more information.Scan the QR code to apply.*At this time, this service is only available to team members located in Florida.Well-Being On The GoOrlando Health is excited to partner with TELUS Health Well-Being to offer digital well-being services to ALL team members. This platform extends our commitment to supporting your well-being, giving you access to wellness tools at work, at home, or on the go. Whether you’re focusing on fitness, nutrition, stress management, or overall well-being, this platform puts the power in your hands.If you’re enrolled in our medical plan, you have the added benefit of earning quarterly wellness incentives just by engaging with the platform and reaching your wellness milestones. Start your journey today and take advantage of this resource to enhance your well-being.Scan the QR code and click “Sign up.” Use program code “orlandohealth,” your team member ID (numbers only), and email address to complete registration.O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS25
Benefits That Go Beyond the ExpectedEveryone knows that a career in healthcare is a calling that requires commitment. At Orlando Health, we are committed to you. Daily, we are creating new programs to serve you, identifying opportunities to celebrate our culture and introducing new offerings to be your best place to work.How We Invest In YouEnhanced Respite Rooms Take a break and recharge in a calming environment designed specifically for you. Team members can relax in a massage chair, listen to calming music and enjoy aromatherapy in our enhanced respite rooms, currently available at select facilities.Orlando Health Way Scholarship Family and dependents can apply for one of our continuing education scholarships, up to $5,000, to one of our education partner schools. Grab and Go MealsWe know your time is valuable, so let Orlando Health take care of your dinner planning, prepping and cooking. Purchase discounted familystyle, prepared meals at facility cafeterias.Orlando Health EatsEverything is better with food – especially from the Orlando Health food truck. Our truck rotates between our Florida facilities and community events and serves seasonal menus created by Orlando Health’s head chef and culinary team. Team members even receive a discount.26
Additional Benefits and DiscountsDiscountsOrlando Health’s Team Member Discount Program by PerkSpot is a one-stop-shop for thousands of exclusive discounts in more than 25 different categories. That means there’s something for everyone.Visit OrlandoHealth.com/For-Team-Members, Team Member Discounts, for more information.Choice Auto InsuranceOrlando Health offers you access to a program designed to make shopping for auto insurance easier than ever. In minutes, you can compare coverage, rates and discounts from some of America’s top-rated insurance companies. To get a quote and/or enroll, call (855) 589-0565 or visit VoluntaryBenefits-OrlandoHealth.com. Aflac Voluntary BenefitsAflac Group Accident Insurance pays cash benefits to you (unless otherwise assigned) that can be used toward medical expenses or everyday bills — like rent or mortgage, utilities, and groceries — to help you stay up to speed while recovering from a covered accident that is non-work-related. This benefit kicks in regardless of an existing employer-sponsored healthcare benefit, and there are no limits on the number of claims a certificate holder can file. Group Accident Insurance includes a wide range of benefit coverage with more than 50 covered events.Aflac Group Hospital Indemnity provides financial assistance where major medical insurance doesn’t cover all of your bills. Even a minor trip to the hospital can present you with unexpected expenses and medical bills. The plan includes a hospital confinement, hospital admission, and hospital intensive care benefit.Group Critical Illness is a valuable voluntary insurance available through Aflac, which helps to insure some of the risk and pay for expenses you may incur if you are diagnosed with a covered critical illness. Benefits are paid directly to you (unless otherwise assigned) as a non-taxable lump-sum benefit. You choose level of coverage with benefit amounts of $10,000, $20,000 or $30,000.Pet InsuranceAs an Orlando Health team member, you can elect employee group discounted pet health insurance for your dog(s), cat(s), exotic or avian pet through payroll deduction with Nationwide Pet Insurance. Nationwide’s pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Discount pricing is available for up to five additional pets. Coverage, pricing, and other details – as well as the ability to enroll – can be found on Team Member Connect. To obtain pricing for other pets, please contact Nationwide directly at (800) 540-2016.LegalEASELegalEASE offers a legal benefits plan that provides support and protection for unexpected personal legal issues when you need it most. You will have access to a national network of over 20,300 attorneys who are matched to your specific legal needs. This benefit saves you time and costly legal fees.Experian ID Theft Protection and Financial ExpertWith Experian My Financial Expert, this plan offers flexible benefits options featuring identity protection and restoration along with identity theft insurance and reimbursement services in addition to device and data protection. In addition, this plan offers comprehensive credit and financial services that can help you gain greater financial literacy and control to achieve your goals sooner along your journey towards financial wellness.O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS27
Support our team members, patients and community through this voluntary giving opportunity.The Orlando Health Foundation exists to advance the technologies, programs and healing environments within our hospitals, so we can better care for our patients and for our team members.Giving BackTeam members at Orlando Health have a long history of giving back to their communities and supporting their fellow team members. Team members can give by entering their selection in Team Member Connect. All donations will go to support the area of greatest need at Orlando Health.Team members who participate in Team Member Giving help further the mission of Orlando Health by helping equip our care teams with the resources, equipment and technologies to best care for the individuals and communities we serve.Ease and Benefits of Giving• Payroll deduction, credit card or cash donations• Eligible to win quarterly prize drawings and Orlando Health branded items• Support your fellow team members and further Orlando Health’s missionA Best Place to GiveOrlando Health is a Best Place to Give. Through the generosity of our team members, we are able to provide life-changing programs and technologies and enhance healing environments. It is through philanthropy that we continue to grow, provide support for our team members, and further the mission of Orlando Health.Have Questions? [email protected] or by phone at (321) 843-8642.Philanthropy Has Helped Support• Team Member Support Fund • Pet Therapy • Emerging Technologies and Equipment • Digital Mammography • Trauma Programs and Services • Neonatal Intensive Care Unit (NICU) • Facility Enhancements • Pediatric Care • And countless other areas of impactTeam Member GivingI choose to give back to the organization that has given me so much, not only as a team member but also as a patient.Get Involved To learn more and participate, follow the steps below.28
Please review the benefit plans below and indicate which plan you’d like to enroll in. Once you are ready to enroll online, use this reference as an easy and efficient way to complete your enrollment within Team Member Connect. When your online enrollment is complete in Team Member Connect, please click on the Save & Continue and Finalize Elections buttons to submit your enrollment elections.Pre-Enrollment WorksheetMedical Health Savings Account (HSA) Care Plus HSA CarePrimary Care Physician ID:____________________________ Team Member (TM) Only TM + Spouse TM + Child(ren) Full FamilyAnnual Election Amount: $________________________ Can be selected with the HSA Care Medical PlanLimited Purpose - Flexible Spending Account Flexible Spending Account - HealthAnnual Election Amount: $____________________ Can be selected with the HSA Care Medical PlanAnnual Election Amount: $____________________ Can be selected with the Care Plus Medical PlansDental Vision Preventative Premier Dental DHMO Team Member (TM) Only TM + 1 TM + 2 Vision Plan Team Member (TM) Only TM + 1 TM + 2 Accident Insurance Hospital Indemnity Accident Insurance Team Member (TM) Only TM + Spouse TM + Child(ren) Full Family Hospital Indemnity Team Member (TM) Only TM + Spouse TM + Child(ren) Full FamilyCritical Illness Insurance Basic Life Insurance Team Member (TM) Only TM + Spouse TM + Child(ren) Full Family Select your beneficiaries Allocate percentage to beneficiariesLegal Services Identity Theft Protection Legal Services Identity TheftProtectionSupplemental Life Insurance Spouse Life Insurance 1x salary 2x salary 3x salary 4x salary 5x salaryElection Amount:________________________ $10,000 increments, up to $100,000Child Life Insurance $5,000 $10,000 $20,000 $10,000 $20,000 $30,000 Team Member (TM) Only Team Member (TM) Only Full Family $30,000 $40,000O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS29
Benefits Contact InformationPage When You Have Questions About Contact Website Contact NumberBenefits HR Solutions Center TeamMemberConnect.OrlandoHealth.comVisit SWIFT>Human Resources>Your Benefits (321) 841-8623 5 Dependent Verification Aptia https://verify.aptia365.com/orlando/client/default.aspx (855) 978-21226-8 Medical Plan, Provider Network, Pre-Certification and Appeals UMR Go.UMR.com/CoastToCoast-OrlandoHealth (844) 614-84359-11 Prescriptions OptumRX UMR.com (877) 559-295512 Health Savings Account (HSA) Health Equity My.HealthEquity.com (866) 960-805513 Flexible Spending Account (FSA) Health Equity Participant.WageWorks.com (877) 924-396714 Dental Plan Cigna MyCigna.com (800) 244-622415 Vision Plan EyeMed EyeMed.com (866) 268-406316 Life Insurance New York Life (NYL) MyNYLgbs.com (888) 842-446218 Request for Leave of Absence New York Life (NYL) MyNYLgbs.com (888) 842-446219 Short- /Long-Term Disability New York Life (NYL) MyNYLgbs.com (888) 842-446220 Back-up Child Care/Elder Care/Pet Care Bright Horizons Clients.BrightHorizons.com/OrlandoHealth (877) BH-CARES (242-2737)22 Retirement Savings Plan (RSP) Fidelity Investments NetBenefits.com (800) 343-086023 Education Assistance Programs EdAssist OrlandoHealth.EdAssist.com (833) 890-322624 Employee Assistance Program and Well-Being Program TELUS Health One.TelusHealth.com (855) 395-107227 Accident, Hospital Indemnity, and Critical Illness Aflac AflacGroupInsurance.com (407) 452-5049 or(800) 433-303627 Pet Insurance Nationwide VoluntaryBenefits-OrlandoHealth.com (800) 540-201627 Auto Insurance Mercer VoluntaryBenefits-OrlandoHealth.com (855) 589-056527 Legal Services LegalEASE LegalEasePlan.com/OrlandoHealth (800) 248-900027 Identity Protection Experian Experian.MyFinancialExpert.com/LogIn (855) 797-0052COBRA – WageWorks WageWorks MyBenefits.WageWorks.com (877) 722-266730
Nếu quý vị nói tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị.Se você fala português, encontram-se disponíveis serviços de tradução gratuitos. Lique para說 漢 語.(8771-955-800-1: TTY (8623-841-321-1 مقرلاب لصتا .اًناجم كل ةحاتم ةيوغللا ةدعاسملا تامدخ نإف ،ةيبرعلا ةغللا ثدحتت تنك اذإ :ةظحالمસ ૂચના: જો તમ ે ગ ુજરાતી બોલતા હોય, તો મફત ભાષા સ ેવા સહાય તમારા માટ ે ઉપલબ્ધ છ ે. આ ન ંબર પર ફોન કરોหมายเหตุ: หากคุณพ ูดภาษาไทย คุณสามารถขอความช่วยเหล ือในการแปลภาษาได้ฟร ี โทร 1-321-841-8623 (ผ ู้ท ี่ม ีความบกพร่องทางการได้ย ิน โทร 1-800-955-8771) O R L A N D O H E A LT H T E A M M E M B E R B E N E F I TS31DisclosuresOrlando Health complies with applicable state and federal civil rights laws and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, ancestry, place of birth, age or physical or mental condition.
About This GuideThis guide describes the benefit plans and policies available to you as a team member of Orlando Health. The details of these plans and policies are contained in the official plan and policy documents, including some insurance contracts. This guide is meant only to cover the major points of each plan or policy. It does not contain all of the details that are included in your Summary Plan Descriptions (as required by ERISA) found in your other team member benefit materials on Team Member Connect – Benefits Resources. If there is ever a question about one of these plans and policies, or if there is a conflict between the information in this guide and the formal language of the plan or policy documents, the formal wording in the plan or policy documents will govern.1414 Kuhl Ave.Orlando, FL 32806BGD 3346051 11/25 ©2025 Orlando Health, Inc.