www.solenta.comNEWSLETTERPage 1SAFETYSAFETY THEMESAFETY CULTUREPlease ensure that your iPads are updated with the latest operational documents.Additionally, we encourage proactive hazard reporting. If you identify any safety concern, no matter howminor it may seem, please report it through the appropriate channels. Your input plays a vital role instrengthening our safety culture.Thank you for your continued commitment to safety.REMINDERSAFETY PROMOTIONSURVEYEDITION 16 - JANUARY 2026
NEWSLETTERPage 2Safety PromotionSurveyPage 3Dangerous Goods Page 4Safety Culture Page 5Message from theSafety DepartmentPage 7SAFETYTABLE OF CONTENTS
NEWSLETTERPage 3SAFETYWe are collecting feedback on our Safety Newsletter, Focus Sessions,and other safety promotion and training activities. Your input will helpus improve the relevance, quality, and effectiveness of our safetycommunication and ensure that the sessions add real value to yourdaily operations. Your feedback is confidential and greatlyappreciated.Click on the image below to complete the survey
NEWSLETTERPage 4SAFETYREMINDER: Pleaseensure you havereceived the up to dateTable 2.9.3A and is inthe operations officeand aircraft.
NEWSLETTERPage 5SAFETYSAFETY CULTUREWRITTEN BY: VAUGHN GRUNEBERGSafety culture is not created by manuals, policies, or posters on a wall. It is created by people—through everyday decisions, conversations, and actions. Across the AOC, AMO and ATO, safetyculture is reflected in how comfortable people feel to speak up, how mistakes are handled, andwhether safety is genuinely valued when pressures increase.A strong safety culture exists when safety is treated asa value, not a shifting priority. It means doing the rightthing even when it is inconvenient, time-consuming, orunpopular. When safety culture is weak, people staysilent, risks become normalised, and lessons are lost.At the centre of a healthy safety culture is JustCulture. Just Culture recognises that humans arefallible and that honest mistakes will occur, even inwell-designed systems. It promotes learning ratherthan blame by clearly distinguishing between:Human error (unintentional mistakes),At-risk behaviour (taking shortcuts, often withoutrecognising the risk), andReckless behaviour (conscious disregard forsafety).In a Just Culture environment, individuals are notpunished for reporting errors, hazards, or nearmisses. Instead, the organisation asks why the erroroccurred and what can be improved in the system toprevent it from happening again.Safety Is Like an UmbrellaSafety can be compared to an umbrella. When you choose to “open” safety by followingprocedures, reporting hazards, and speaking up, it does not only protect you it shelters everyonearound you. Crew members, engineers, instructors, students, passengers, and colleagues all standunder the same umbrella. When one person closes that umbrella by staying silent or taking unsafeshortcuts, everyone beneath it is exposed.A strong safety culture ensures that the umbrella stays open, even when operational pressure,time constraints, or commercial demands try to close it.
NEWSLETTERPage 6SAFETYHow Individuals Can Strengthen Safety CultureCulture does not change through slogans—it changesthrough behaviour. Every individual, regardless of role orseniority, has the ability to influence safety culture withintheir department and environment.Speak up early. If something does not look right,report it. Small issues often prevent big events.Report without fear. Reporting is about protectingpeople and operations, not assigning blame.Challenge unsafe norms. If a shortcut has become“normal,” question it respectfully.Learn, don’t blame. Focus on understanding whysomething happened, not who made the mistake.Lead by example. When leaders report and respondfairly, trust grows.Close the loop. Feedback on reports keeps the safetyumbrella open and effective.One Team, One OutcomeJust like a Formula 1 team or a rugby team, success depends on everyone sharing information.When one person withholds information, the entire team is disadvantaged. In aviation, theconsequences are far greater, when one person stays silent, we all carry the risk.By sharing information, reporting concerns, and supporting a Just Culture, we strengthen the teamand keep the safety umbrella open for everyone.
NEWSLETTERPage 7SAFETYA message from the Safety DepartmentWelcome back as we begin another year together.We just want to remind everyone that in aviation, safety is not just a priority it is our coreresponsibility. Every action, decision, and interaction contributes to maintaining a safeoperating environment for ourselves, our colleagues, and those who depend on us. As wereturn to work, we ask everyone to remain focused, alert, and committed to followingprocedures and best practices at all times.A strong safety culture relies on open communication and continuous reporting. Pleasecontinue to report hazards, occurrences, and safety concerns through iQSMS. Thesereports are critical in helping us identify potential risks, understand emerging trends, andimplement effective mitigations before issues escalate. Reporting is a vital tool forprevention and learning, and every submission contributes to making our operationssafer.As we move into 2026, let us reinforce our shared responsibility for safety by stayingengaged, speaking up, and looking out for one another every day, on every task.Wishing you a safe, healthy, and successful 2026.Kind regards,The Safety Team
NEWSLETTERPage 8SAFETYSAFETYCHAMPION AWARDThe Safety Champion of the Quarter award recognises an individual who has goneabove and beyond in promoting a strong, proactive safety culture. This award is notabout position or seniority, but about behaviour and commitment.The Safety Champion is someone who consistently demonstrates safety leadershipthrough actions such as proactive hazard and occurrence reporting, speaking up whensomething does not look right, supporting colleagues, and actively contributing to riskreduction in day-to-day operations. It also recognises those who lead by example,encourage open communication, and uphold our non-punitive reporting culture.The award will be handed out at the end of each quarter to acknowledge individualswhose actions during that period have made a meaningful and positive impact onsafety. By highlighting these behaviours, the Safety Champion award reinforces thatsafety is a shared responsibility and that positive safety actions are recognised andvalued across the organisation.
Whatever’s happening in yourlife, we can helpWorkFamily andrelationshipsWellbeingFinancialworriesSubstance useBurnout and stressFrom looking after your mental health tomanaging your relationships, Lyra Wellbeingis here for you. Our con dential and caringprofessionals are on hand 24/7, 365 days ayear, to support and guide you when youneed it most.No matter the reason, Lyra Wellbeing is always:Toll-free: 0800 864 428Request a call back: *134*905#There’s no fee for any servicesprovided by your EWP, fromcounselling to lifecoaching, and if you’re referred forany outside services, you will beadvised ofthe cost beforehand.Scan the QR code or followthe link to access the Hubusing your company code.Everything you share with ourteam is 100% con dential, unlesswe believe yoursafety or the safety of anotherindividual is at risk. When youcontact us, youdon’t even have to give your name–just tell us the company that youwork for.Get in touch online: https://app.icas.health/Your company code: SOL003At any time of the day or night, you oryour family can speak to our counselors using your local numbers or LiveChat in the Hub app.A consultant will ask you a fewquestions to get a better understanding of the kindof support you need and help toguide you towards the right answersfor you.Free ConfidentialThere when youneed it
NEWSLETTERPage 10SAFETYYour Health. Your Safety.Your Responsibility.Prioritize Self-Care for a SaferWorkplaceStay hydrated and take breaksWear your protective gear correctlySpeak up if you feel unwell.
‘The only constant is change’ as theysay in Aviation and never truer thannow as we find ourselves living introubling and stressful times surroundedby uncertainty. Topping these societalstresses is our Industry which is sodrastically and hugely affected by theturmoil of recent months and weeks,and now exacerbated by the national and global impact of COVID-19. These exceptionalphenomena may leave us battling to cope.Many airlines have stated a reduction in flights and destinations, and are talkingretrenchments or furloughs. Fears about career, family, finances, and health are onthe mind of many in our industry. You might be realising that you are suffering someconsequences of what is happening – maybe you can’t sleep or have nightmares. Yourtummy may be upset or you feel nauseous. Your concentration levels aren’t where theyshould be. You may be feeling anxious, down or irritable.In aviation, the term ‘Mayday’ is used in emergencies.`It’s a word you may have heardbut maybe never had to use. Its function is to alert all who hears it, that assistance isneeded, so that while you are dealing with the emergency, other services are comingalongside to assist and smooth your way.Do not hide your stress and fear at this time. Someone is listening when you want to calla ‘Mayday’. The Mayday-SA peer volunteers are listening. We are a group of volunteersfrom all sectors of the aviation industry, trained and ready to help when a fellow aviationprofessional is in need of a wingman, a shoulder to lean on, a safe space to talk. We arelistening because we know it is a relief having someone to talk to who understands ourunique industry and its language, who relates to our world, and leaves us feeling heardand understood.The volunteers are trained to utilise skills like listening and empathy which have beenproven to be effective in increasing coping and wellness. They are trained in offeringsupport in different situations that affect us personally and professionally such as anincident or accident, divorce and family issues, addiction, trauma, bereavement andtraining.Your story is your story! At no time do the peer volunteers report anything to anyone, be ita manager, a spouse or a colleague. They are trained to recognise when additional helpmay be necessary and can refer onwards, if needed, to a network of psychologists thatunderstand Aviation and its unique risk to your profession.WHEN WE CALL a ‘MAYDAY’Social isolation may be necessary but you do not need to feel alone.If you are in need of someone to come alongside you while you aregoing through difficult times, call us on:012-333-6000 and ask for ‘Mayday’. Someone will call you back.Or, check out our website for more information www.mayday-sa.org.za.
ReportingContact usNEWSLETTER SAFETYSolenta Aviation uses ISMS as its Safety Reportingplatform.Download the IQSMSReporting ApplicationIQSMS Reporting 3 App forIOS IQSMS Reporting 2 Appfor Androidfrom your applicable AppStoreProduct Key:31set6IQSMS Host: setUsername:“as per youractivation email”Password:“as selected byyourself on thewebsite”Public Reporting:[email protected] Confidential Reporting: [email protected] Confidential Reporting:[email protected] Safety Manager & OHSE Manager: Vaughn Gruneberg: +27 78 048 2334AMO Safety : Luke Keyser: +27 71 874 9466AOC Security Manager: Fanie van Staden: +27 71 708 3502AOC Safety Officer: Whitney Brown: +27 73 001 5330AMO Safety Officer: Mxolisi Mazibuko +27 71 896 9286SOLENTA AVIATION SAFETY REPORTINGJust a friendly reminder of our reporting channel that can be used at anytime at your convenience onyour mobile device for reporting both Hazards and Occurrences.Safety occurrence reporting aims to improve safety of operations by timely detection of operationalhazards and system deficiencies.It plays an essential role in accident prevention enabling the identification of appropriate remedialactions by prompt analysis of safety data and by the exchange of safety information.Page 12