Kerry Hotel Hong Kong Grooming Standard

Hair Style Make Up

Kosmopolitan

Your Style!

KosmopoliCtaonntents

001 HOW OUR PEOPLE ACT
003 HOW OUR PEOPLE WORK
005 HAIR STYLES
007 FACIAL HAIR
009 MAKE UP
011 NAILS
013 ACCESSORIES
015 UNIFORMED STAFF
017 NON-UNIFORMED STAFF
019 SOCKS & SHOES
021 GROOMING & HYGIENE

Kosmopolitan

our people act

員工表現的特質

Casual but Interactive 樂 於 溝 通
Empowered 獲 得 授 權 . Trendy 時髦
Upbeat 樂觀 . Young 年輕 . Cheeky 熱情
Relaxed 自然放鬆 . All having fun 快樂

001

Kosmopolitan

our people work
員工的工作狀態
“Wired . iPad enabled . Multi Skilled . Effcient .
Tech Savvy . In touch . Not bound by protocol .
Can do attitude “

003

Kosmopolitan

HAIR 髮

Go for tidy and presentable, not the just-got-out-of-bed look! Be yourself, but professional by:
選擇整齊及漂亮大方的髮型,而不是剛睡醒頭髮蓬鬆的髮型! 專業而且有個人風格的你應:

1. Styling or tying your hair so it’s away from your face
紮起或處理好你的頭髮,不要遮擋面部

2. Ensuring your hair doesn’t cover your eyes or name
tag

確保頭髮不遮擋眼睛或名牌
3. Keeping your hair clean and well-trimmed

保持乾淨整齊及定期修剪頭髮
4. Using natural colors for dyes or highlights

如需要染髮時,選擇自然顏色
5. Tying your hair up in a ponytail if you work in front of

the house and your hair is longer than shoulder
length
前線同事如頭髮長於肩膀,需整齊地紮起馬尾

005

Kosmopolitan

FAC I AL

HAIR

-鬍 -

Facial hair is fne, but needs to be smart and well-groomed.
If you have facial hair, ensure:
你可以留鬍子,但必須要整齊修剪及精神型格。如你留有鬍子,確保:
1. Your mustache or beard is neatly trimmed and clean
你的鬍子是乾淨及整齊修剪
2. You grow your facial hair over a vacation or holiday break, not on the job
留鬍子應在放假期間,不要在工作的日子留有參差 不齊的鬍子

007

Kerry SignatKuoresmGoropolmitianng

Female Make Up

女員工妝容

Be tasteful and elegant to achieve a fresh and bright look by:
有品味及優雅、時尚及大方得體的妝容可令你予 人清新精神的感覺,你應:
1. Applying foundation, eye shadow, blusher and lip-color as a minimum
塗上最基本的化妝品:粉底、眼影、胭脂及唇膏
2. Ensuring tattoos or piercings aren’t visible
確保紋身及穿環不外露
3. Not using overpowering fragrances
避免使用過於濃烈的香水
4. Re-applying lipstick and powder to take away shine after breaks
每當小休後,重新補上唇膏及粉底

009

Kosmopolitan

NAILS 甲

Take pride in the way you look. When it comes to your nails:

要為你的外型感到自豪,你亦需要修飾你的指甲:

Choose nail polish in red, pink or natural
tones or perhaps a French manicure

選擇指甲油顏色應以紅色、粉紅色及自然色系為主,或
可考慮法色指甲

Keep them well maintained and of a length
appropriate to your position

經常修剪指甲,長度適中

Remove or touch up polish if it’s chipped

如你的指甲油脫色,盡快抹掉或修補

One colored polish unless nail art matching the uniform

除非美甲圖案與工服款式協調，否則應使用單色指甲油

011

Kosmopolitan ACCESSORIES 飾

013 Accessories are a great way of individualizing. However, they should be subtle and
elegant. Follow these simple guidelines to get the right look:

佩戴飾物是展現個人風格的好方法,但需以大方及優雅作藍本,可參考以下指引:

1. Go for necklaces, bracelets or earrings which are small and elegant

選擇大方、小巧及優雅的項鍊、手鍊、 耳環等飾物

2. Rings are fne for both male and female staf, but they should be classy and elegant

同事可以佩戴介指,款式必須高雅及大方

3. Avoid wearing accessories with aggressive or ofensive symbols, such as devils or
skulls and etc.

避免佩戴誇張或有冒犯符號 / 象徵的飾物, 例如魔鬼或骷髏頭等

4. Don’t wear excessive bracelets or oversized bangles and avoid plastic jewelry

不要佩戴誇張大型的手鐲,避免塑膠質料

5. Wear belts if your uniform calls for it. However, make sure it’s the same color as your
pants

如配合你的制服需要,可以佩戴皮帶,但 應選擇與褲子一樣的顏色

6. Prefer eyewear that is tasteful and elegant and avoid chunky or excessively large
frames

選擇有品味而高雅的眼鏡,避免過大或過粗的眼鏡框

7. Sunglasses can be worn for certain outdoor positions, such as Pool Attendants

戶外工作的同事可佩戴太陽眼鏡,例如救生員

Kosmopolitan

UNIFORMED STAFF
制服

Our uniforms say so much about us and the Hotel.
Make sure we say the right thing by: 我們的制服代表著我

們自己及酒店,所以我們應:

1. Wearing properly-ftted uniforms

穿上稱身的制服

2. Keeping them clean, well-pressed and un-damaged

保持制服整潔, 沒有皺摺及損毀

3. Making sure name tags are clean and unscratched

確保時刻戴上乾淨及沒有損毀的名牌

4. Wearing plain undershirts that aren’t be visible
through the uniform

穿著淨色及淺色的內衣

Anson

015

Kosmopolitan NON-UNIFORMED
STAFF非制服
017
It’s about looking chic and smart with your own style and what you wear
should be appropriate to your role and the image of the hotel. When
choosing what to wear, consider the following: 你應以個人風格選擇衣服並達

至時尚、別緻的感覺,當然亦需配 合你的崗位及酒店的形象。當選擇衣服時,需考慮

以下指引:

1. The Hotel goes for an elegant, but relaxed atmosphere. Choose outfts to
complement this.

酒店予人輕鬆舒服及高雅的感覺,應選擇相應的衣服去配合
2. For male colleagues, shirts in light-pastel colors can be worn, such as

pale blue, yellow or pink matched with long pants and maybe a blazer.
男同事可選擇淺色恤衫,例如淺藍、黃色或粉紅 色,再配襯長褲,另可再加上外套

Kosmopolitan

SOCKS & SHOES

履

Your shoes are one of the frst things people subconsciously notice about you. Some people say
they are a window to your style. Create the right impression by:
有人說從選擇鞋履可看出一個人的風格及品味，而鞋子亦是其他人下意識地留意你的
第一步。來留下個好印象：
1. Regularly polishing your shoes 時刻保持鞋履亮麗乾淨
2. If your are a female working front of the house, wearing heels of 1/2-3 inches
前線女同事應穿著不少於半吋並不高於三吋的高跟鞋
3. Wearing shoes appropriate to your role
選擇適合你崗位的鞋履
4. Not wearing boots, wedges, sandals, or platforms
不穿著靴子、楔子鞋、涼鞋或厚底鞋
5. Ensuring hosiery or socks do not have rips, runs or holes in them.
確保絲襪或襪子完整無缺，不要有裂痕或有洞，及請準備額外的絲襪以便更換
6. Wearing fesh-color or dark stockings
穿著肉色或深色絲襪
7. Matching your socks with the color of your pants
穿著配合褲子顏色的襪子

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Kosmopolitan

grooming
HYGIENE

Care for your appearance and present yourself at your best by:

注意你的外表及展現你最好的一面:
1/ Regularly showering and using deodorant

勤沐浴及使用香體劑以保持身體氣味清新
2/ Maintaining good dental hygiene

應定期作牙科檢查
3/ If you are a smoker, freshening your breath before returning to work

吸煙後的同事於返回工作崗位前,應使用薄荷口香糖讓口氣清新
4/ Following a proper skin-care regimen

定期護理皮膚

021