ENGLISH FOR TOURISM: Bridging English and Local Wisdom Values of Magelang

ENGLISH FOR TOURISM:

Bridging English and Local
Wisdom Values of Magelang

By:
Rolisda Yosintha
Boris Ramadhika

Agnira Rekha
Sukma Shinta Yunianti

C. Prima Ferri K.

Universitas Tidar
2022

Contents

Preface .................................................................................. 2
Unit 1 WELCOMING TOURISTS .......................................... 3
Unit 2 GIVING BASIC INFORMATION.................................. 7
Unit 3 MAKING A HOTEL RESERVATION ......................... 11
Unit 4 EXPLAINING TOUR ITINERARIES .......................... 15
Unit 5 CHECKING IN AND CHECKING OUT...................... 21
Unit 6 TALKING ABOUT LOCAL FEATURES..................... 25
Unit 7 DESCRIBING PLACES AND LANDMARKS ............. 28
Unit 8 GIVING ADVICE....................................................... 31
Unit 9 DEALING WITH COMPLAINTS................................ 35
Unit 10 EXPLAINING SAFETY, RULES, AND ETIQUETTE 38

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Preface
English for Tourism: Bridging English and Local Wisdom
Values of Magelang is specifically designed for students who
are studying for a career in the tourism industry. The book
explores various topics within the field of English for Tourism. It
introduces the language functions specific to this language
sector and includes practice exercises in various real situations.
Not only presenting the language functions, but this book also
integrates the local wisdom values of Magelang in the hope that
students could internalize these values and introduce them to
the world. The materials presented in this book are enriched
with some cultural tips and digital resources to broaden
students’ horizon of tourism industry. Therefore, it is suitable for
both classroom instruction and self-learning.

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Unit 1
WELCOMING TOURISTS

INTRODUCTION

When meeting members of a tour for the first time on their
arrival, a guide performs activities such as greeting, welcoming,
and introducing him/herself.

In introducing him/herself, the tour guide should mention his/her
name, tour operator’s name, business address, and other
supporting information (hotel, city, and tour program).

LANGUAGE FUNCTIONS

Expressions used to greet and welcome guests:

➢ Hi everyone! evening ladies and
➢ Hello everyone!
➢ Welcome to Magelang.
➢ Good morning/ afternoon/

gentlemen.

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Expressions used to introduce oneself:

➢ I’m your tour guide, Anita.
➢ I'm Rizky, your guide for this tour.
➢ I am Angga, your tour guide for today.
➢ Let me introduce myself. My name is Lisa. I am your

guide and will support you during the tour.

Let’s take a look at the following sample dialog showing how a
tour guide welcome tourists and introduce him/herself:

Tour Guide : Good afternoon, ladies and
Tourists gentlemen.
Tour Guide
: Good afternoon.
Tourists : I’m your guide for 3 days trip. My
Tour Guide
Tour Leader name is Bobby. On behalf of
Tour Guide Mentari Tour and Travel, I would
like to welcome you to Magelang. Is
every one of you in a good
condition?
: Yes.
: Good. Anyway, who is the tour
leader in this group?
: I’m the tour leader. My name is
David.
: Glad to meet you, sir.

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Here is another example:

Tour Guide : Hi, everybody. I am Bayu, your tour
guide for today. On behalf of Jaya
Raya Tour Agency, I'd like to
welcome you all to Magelang. We're
going to be pulling up to the hotel in
just a few minutes. Please sit back
and enjoy the view of the mountain
on the left-hand side of the bus as
we enter the city. I ask that you
remain in your seats until we have
come to a complete stop.

EXERCISE

Task 1

Complete the following dialog using proper expressions in
welcoming guests.

Tour Guide : …………………………………. Are
Tourist
Tour Guide you Mr. Berty?
Tourist
Tour Guide : Good afternoon. Yes, I am.
Tourist : …………………………………. How
Tour Guide
are you, Sir? and
Tourist : I’m good.
: ………………………………….

this is the driver, Mr. Mamat.
: Hallo Cahyo and Mamat. It’s nice to

meet you.

: Nice to meet you, Sir. Can I help you

with the luggage? The car is over

there.

: Yes, of course, please.

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Task 2
In pairs, create your own dialog in welcoming guests to
Magelang and present it in front of the class.
CULTURAL TIPS
➢ Smile and greet visitors warmly.
➢ Make your guests feel that their visit is important to you.
➢ Have clear guidelines so that you act based on your values.
➢ Never ask questions about marital status, race, religion, or

political views to your guests.
ENRICHMENT
Scan this QR Codes to watch a video from YouTube to give you
more understanding of how we welcome our guests.

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Unit 2
GIVING BASIC INFORMATION

INTRODUCTION

In the same way that you need to ask for some information
when you travel abroad, foreigners visiting your city might ask
you information about many things such as directions, weather,
hotels, sightseeing, transport, etc.

You’re a local to your area, so make sure to stay up to date on
new things happening. This allows you to be a resource for
helpful visitor information, rather than solely trying to sell your
destination.

LANGUAGE FUNCTIONS

Expressions used for giving directions:

➢ Go past the cinema/ Pass the cinema.
➢ Go along this road.
➢ Go straight on/ahead.
➢ Go through the tunnel.

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➢ At the roundabout, take the first exit.
➢ Turn left at the crossroads.
➢ Take the second right.
➢ It’s on your left.
➢ You’ll see it in front of you.
➢ It’s on the other side of the road.
➢ You’re going the wrong way.

Expressions used for giving information about the weather:

➢ The weather’s been so humid lately that it’s impossible
to go outside without breaking a sweat.

➢ It’s misty up in the mountains in the mornings.
➢ It’s been gusty all afternoon.
➢ It’s around 40°.
➢ We haven't had a drop of rain for weeks.
➢ It's pouring outside.

Expressions used for giving information about sightseeing:

➢ Make sure you go see Bukit Rhema!
➢ Borobudur Temple is the highlight of our trip.
➢ The scenery around the city is lovely.
➢ There is Svargabumi if you're interested.

Expressions used for giving information about transport:

➢ The next bus will arrive at 3.
➢ The train will be delayed.
➢ There will be an excess baggage charge.
➢ Please make your way to departure gate 12.

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EXERCISE
Task 1
Work in pairs. Student A is the tour guide and Student B is the
tourist. When visiting the Borobudur Temple, Student B wants
to explore the complex. Student A gives Student B directions to
the places he/she wants to visit. After giving directions to 3
(three) places, change roles: Student B as the tour guide and
Student A as the tourist.

Task 2
Work in pairs. Student A is a tourist information officer of
Magelang City, while Student B is a visitor who has a number
of questions to ask (e.g., information about places to visit,
places to eat, where to take the children). Create a role play
depicting that situation and perform it in front of the class.

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CULTURAL TIPS
➢ Use clear and precise language.
➢ Repeat your directions.
➢ Make sure your guests understand.
➢ Use an appropriate tone.
➢ Describe the specifics.
ENRICHMENT
Scan this QR Codes to watch a video from YouTube to give you
more understanding of how we give basic information to our
guests.

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Unit 3
MAKING A HOTEL RESERVATION

INTRODUCTION
A Hotel Reservation is a request to obtain several rooms
through various sources using various booking methods to
ensure that the guest/tourist will receive the room upon arrival.
Currently, most hotel reservations are made online through
software, both websites, and applications for reservation of
lodging services, including hotels, motels, villas, homestays,
and various other forms.
Through online reservation services, guests/tourists can save
much more time and energy without having to look for
comfortable lodgings when they arrive at their destination. This
method also allows guests/tourists to compare several lodging
options in the same area. That way, guests/tourists can choose
based on considerations of location, price, and the facilities
provided.

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LANGUAGE FUNCTIONS

Expressions used by Front Desk Receptionists

➢ Borobudur Hotels, Yudi speaking. How can I help you?
➢ Will two double beds be enough?
➢ There are only a few rooms left.
➢ We provide breakfast at 6 am.
➢ What date are you looking for?
➢ I'm afraid this week is fully booked.
➢ How long will you be staying?
➢ Do you want a smoking or non-smoking room?
➢ We have an outdoor swimming pool.
➢ We provide television channels with additional movie

channels.
➢ Take Exit 3 from the highway and you will see us a few

kilometers on the right.
➢ The rate we can give you is 1,750,000 rupiah.

Expressions used by Guest

➢ I want to make a reservation for next week.
➢ Is it necessary to order in advance?
➢ Do you charge extra for two beds?
➢ How much does it cost for a cot?
➢ Do you offer complimentary breakfast?
➢ Is there a restaurant in the hotel?
➢ Does the room have a fridge?
➢ Did you make a group booking?
➢ Is there an outdoor pool?
➢ Do you have a cheaper room?

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EXERCISE
Task 1
Work in pairs. Record a conversation (2 times) between the
receptionist and the guest about the hotel/inn reservation.
Student A is the Receptionist and Student B is a tourist/guest.
The recording is at least 3 minutes long. After finishing the first
recording, students A and B changed roles. Ensure the use of
different language expressions as receptionist and guest.

Task 2
Individual work. Try searching online for information related to
hotel prices and what facilities are offered in the tourist area of
Borobudur Temple, Magelang. Compare the two lowest prices
you find, the one highest price you see, and what facilities are
offered.

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CULTURAL TIPS
➢ Friendly and polite attitude.
➢ Neat, polite, and attractive appearance.
➢ You are mastering technical skills and communication
skills.
➢ Make sure the rates offered are appropriate.
➢ See hotel reviews and compare prices.

ENRICHMENT
Scan this QR Code to watch a YouTube video to understand
hotel reservations' conversations better.

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Unit 4
EXPLAINING TOUR ITINERARIES

INTRODUCTION
By becoming a tourist, it is clear that we want to spend our
money and time in the most effective and efficient way possible.
A tour itinerary will act as a guide to where, to when, and how
these guests will go through their planned schedule. Including
what to visit, the duration of the visit, the accommodation, even
the arrival and departure time from one to another destination.
There are three types of tour itinerary to be known; Hourly tour
itinerary, One day tour itinerary, and Multiple day tour itinerary.

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LANGUAGE FUNCTIONS

General expressions to the guests:
➢ What a great day to start our trip!
➢ My warm greetings to all the guests on today’s tour!
➢ Magelang will treat you with the scenery as well as the

culinary!
➢ Wait for the best part of the day, where we will visit a

historical yet magical building, the one and only Candi
Borobudur!
➢ But don't worry everyone, we will get an hour's rest at Nepal
Van Java and enjoy our time with a mug of coffee!
➢ It is estimated that by 10 p.m. we have arrived back at the
hotel with unforgettable experiences in your life!
➢ Sit tight everyone, and here our trip will fly us to the first
destination!

Consider these following questions as it may frequently asked:

➢ Is this tour suitable for kids?
➢ What type of weather can guests expect while on tour?
➢ Is there a certain type of experience or skill required to enjoy

this tour?

➢ Will guests be able to take photographs on tour?
➢ Is a lot of walking involved on this tour?
➢ Do tours run frequently or are they only offered at a certain

time?

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Sample dialog

Travel Agent : Good morning, Sir and Madam, Mr. and
Mrs. I am Bastian from Indah Tours and
Travels will accompany you for today's trip!
In an hour, at 8, we will arrive at the first
destination Puthuk Setumbu and will spend
an hour before departing to the next
destination. We will have Bukit Rhema
where you can explore a historical place
while enjoying the scenery. Don’t worry!
They offer us a lounge facing the beautiful
and green fresh hills, a great lounge if you
would like to have a ‘brunch’ and snacking
time. For lunch until the afternoon, we will
let you enjoy the magical, the one and only
Candi Borobudur, its museums, as well if
you have to purchase some handcraft for
your family and friends! By five, we will
have arrived at Nepal Van Java since the
sunset would look so wonderful and we are
sure you would like to pamper yourself from
an exhausting day. At half before eight
p.m., we will depart from Nepal Van Java
and alun-alun will be our last destination for
the day. It is estimated that by 9 we all will
have a mesmerizing memory of today’s
journey while you rest yourself in the bed!

Customer : This sounds great! Let’s get going, should
we?

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EXERCISE

Task 1

Work in pairs. Do role-playing where one of you will act out as
the tour agent, and one will act out as the guest. Try to explain
the tour package below. Use the expressions and language
features as in the above example, and use the internet to
explore more information. Don’t forget to switch!

Time Estimated Schedule
08.00 duration of the

visit

Departure from hotel

08.45 60 minutes visit Arrival at Ketep Pass

09.45 Departure from Ketep Pass

10.15 90 minutes visit Arrival at Hutan Pinus including snack time

11.45 Departure from Hutan Pinus

12.30 90 minutes visit Arrival at Bukit Rhema including Lunch and
break time

14.00 Departure from Bukit Rhema

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14.30 180 minutes Arrival at Candi Borobudur including gift and
handicraft shopping

17.30 visit Departure from Candi Borobudur

18.30 60 minutes visit Arrival at Nepal Van Java including dinner
20.00 and break time

Departure from Nepal Van Java

21.00 Arrived back at the hotel

Task 2
To get more understanding about the types of itineraries, write
dialogues where each of the dialog will explain about one type
of the itineraries! Make use of the internet!

CULTURAL TIPS
➢ Be brief but clear!
➢ Ensure safety and security!
➢ Ensure the destination and time are proper!
➢ Be discipline!

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ENRICHMENT
Scan this QR Codes to watch a video from YouTube to give you
more understanding of how we give basic information to our
guests.

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Unit 5
CHECKING IN AND CHECKING OUT

INTRODUCTION
Checking in and out of the hotel are main procedure when you
are having vacation. Travelers / guests are now reliant upon
their mobile devices to check in for hotel, flight, catch a ride and
so forth and so on. Here, as frontliner, you are able to welcome
guests, confirm the reservation, allocate the rooms and check
out.

LANGUAGE FUNCTIONS
There are some expressions when you have check in and out
situation.
As frontliners you can say:

➢ Good morning/afternoon/evening, how can I help you?
➢ What can I do for you, Sir/Ma’am?
➢ Do you have a reservation?
➢ How long will you be staying?
➢ May I have your ID card please?
➢ Could I see some ID, please?

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➢ Could you please fill out this form?
➢ Could you please sign at the bottom of the form?
➢ Breakfast is served between….
➢ Call the front desk if you need…

When you are handling checking out, you can say:

➢ Could I have your room number please?
➢ Here, your itemized bill.
➢ How would you like to pay, cash or card?
➢ Is there anything else I can help you with?
➢ I hope you enjoyed your stay and have a good day
➢ Thank you so much.

EXERCISE

Task 1

Match these following sentences into the correct answer.

a) A phrase that you ask when you want to know how to travel
to a place, is ……

b) A polite phrase that is used when you want somebody to
phone and reserve a taxi for you, is……

c) A phrase where you ask somebody if a place is dangerous
to visit, is….

d) A question where you ask if there is a place close to buy
things like bottles of water, candy/sweets etc..., is….

e) A document that lists everything that you have used or had
in a hotel and have to pay for, is called a….

f) A polite phrase that is used by a receptionist to ask a guest
if there are more things, they can assist them with or do for
them, is….

g) A phrase that tells somebody 'how regularly/ often' buses go
to a place, is……

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h) A phrase where you ask what equipment/facilities (e.g. air
conditioning) that a room has, is….

i) A question that a receptionist in a hotel asks a
customer/guest to know which room they are/were in, is….

j) The piece of paper you receive after paying a hotel bill, is
called a….

1. Itemized bill
2. Does the room have…?
3. Is it safe to walk around there?
4. How can we get to
5. It runs every
6. Is there a corner shop near?
7. Could you call us a taxi?
8. Receipt
9. Could I have your room number, please?
10. Is there anything else I can help you with?

Task 2

Work in pairs. You are pretending to be the guest and your
partner will be the receptionist. Make a conversation about
check in and check out at hotel.

CULTURAL TIPS
➢ Be familiar with the Hotel Rules
➢ Be hospitable in serving guests because first impression

matter
➢ Use clear intonation and pronunciation

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ENRICHMENT
Scan this QR Codes to watch a video from YouTube to give you
more understanding of how we give basic information to our
guests.

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Unit 6
TALKING ABOUT LOCAL FEATURES

INTRODUCTION
Cultures have visible and hidden elements. Visible cultural
features include artifacts, symbols, and practices; art and
architecture; language, color, and dress; and social etiquette
and traditions.
Local features in tourism consist of food/ culinary, culture and
some events. Several kinds of local features interest the visitors
to come by. You as native people need to know the variety of
culinary of the local food, the culture of the region, and some
events or festival that attracts people to visit.

LANGUAGE FUNCTIONS
In introducing the local features, describing something is
needed to give clear explanation to tourists. The more they
know, the more they understand about our culture. Thus, our
local features are increasingly recognized and studied by many
people. In this case, we can use simple present to describe
something or someone. Also, simple past can be used in telling
story behind something.

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Expressions used for telling and asking something.

Tour Guide

➢ On your right/left, you will see …..
➢ In a few minutes we’ll be passing …..
➢ The Gethuk festival held in every April.
➢ The ceremonial processions are held through the streets

of this city.

Tourist Questions

➢ Are they religious holidays?
➢ Where is the festival celebrated?
➢ Is there certain festival held in certain month?
➢ What is the most popular festival in Magelang?
➢ Could you tell me about wedding traditions in Magelang?

Here is the example of talking about local features.

Give a short conversation between guide and tourist that
describing about gethuk/pothil/any Magelang local
food/place/art/festival.

Tourist : What is the local food here?
Tour guide
Tourist : Oh, we have a lot. Here, I bring
gethuk, Sir. Do you want to try?
Tour guide
: Gethuk? What is made from?
Tourist
Tour guide It is made from cassava. The
Tourist
: sprinkle as the topping is made from

grated coconut. Try it, Sir.

: Hm..tastes good. Thank you. Where
can I get it?

: There. I’ll show you the way.

: Thank you

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EXERCISE
Task 1
Work in pairs. Make a conversation about the latest
performance art in Magelang.
Task 2
Make an individual vlog/video about “visiting your region in 24
hours”. You are able to give recommendation of the culinary,
tourist objects, and local performance in your region.

CULTURAL TIPS
➢ Stay update to the performance arts/ festivals in your region
➢ Interview some cultural practitioners if necessary
➢ Be polite in explaining the culture
➢ Be tolerant to different culture
➢ Use clear pronunciation
ENRICHMENT
Scan this QR Codes to watch a video from YouTube to give you
more understanding of how we give basic information to our
guests.

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Unit 7
DESCRIBING PLACES AND LANDMARKS

INTRODUCTION
In tourism, places and landmarks are the destination. Tourists
visit the places as tourism objects in many purposes. The
existence of places and landmarks should be described well. In
describing the tourism objects, the tour guide knows the history,
the purpose, the newest trend in it.

LANGUAGE FUNCTIONS
Describing places or tourism objects need vocabulary which
related to the adjectives. Some ways to use the adjectives in
describing places;

➢ Adjectives that express calm: calm, peaceful, serene,
quiet. (e.g., This valley was peaceful, I was so relaxed.)

➢ Adjectives that express beauty: charming, stunning,
scenic, picturesque. (The relief of Borobudur temple is
picturesque.)

➢ Adjectives that express cultural relevance: interesting,
stimulating, fascinating, enchanting, delightful. (The
performance art of Kubro Siswo is fascinating.)

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Other adjectives you can use in narrating the place are alive,
attractive, beautiful, fresh, homey, lively, unspoiled, vibrant,
ancient, contemporary, secluded, magical, mystical, so forth
and so on.
There are three parts in giving the description, namely
introduction (name and location of the place), main description
(describe all aspects of the place), and conclusion (including
your comments and recommendation).

EXERCISE
Task 1
Work in pairs. You as a guest and your partner as a tour guide.
You are visiting one of tourist object in Magelang. Please make
a conversation about the tourist place.
Task 2
Choose one of the tourist objects in your place, try to describe
it by using the adjectives mentioned. Make a video while you
are describing the place.

CULTURAL TIPS
➢ Enrich the information about the history of the tourist objects
➢ Describe the place clearly and interestingly
➢ Use clear pronunciation

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ENRICHMENT
Scan this QR Codes to watch a video from YouTube to give
you more understanding of how we describe landmarks.

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Unit 8
GIVING ADVICE

INTRODUCTION
When you are stuck on a problem, there are many solutions.
One of the solutions is asking for advice. On the contrary, when
you know someone is having problem you are experiencing,
you can offer them advice based on your experience. People
offer advice because they love to help others and make their
life easier.

LANGUAGE FUNCTIONS
Expressions used for asking for advice:

➢ What’s your advice about this situation?
➢ What should I do after arriving at the airport?
➢ If you were me, what would you do?
➢ This’s my first time visit to Magelang. What do you

suggest?

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Expressions used for giving advice:

➢ Why don’t you book a trip?
➢ Maybe you should try spicy food.
➢ I think you should find the lounge and wait for me. I’ll pick

up you quickly.
➢ It might be a good idea to try this traditional food.

Expressions used for declining to give advice:

➢ I wish I could help.
➢ I’m afraid I can’t really help you.
➢ I don’t know what to advise, I’m afraid.
➢ I wish I could suggest something, but I can’t.

Let’s take a look at the following sample dialogue showing how
a tourist asks a tour guide for recommendation on where to eat
traditional food.

Tourist : Well, this is my first time to visit
Magelang. And, I’m very interested in
Tourist guide :
trying the traditional food of this city.
Tourist : What’s the name of the food?
That’s called Kupat Tahu.
Tourist guide :
Where can I get it?
Tourist
Tourist guide : Actually, there are many sellers of Kupat

Tourist : Tahu here. One of them is Kupat Tahu
“Pak Pangat”. I think you should try it.
I can’t wait to try it soon. How do we get

there?
We’d better go there by riding a

motorcycle, so we can continue our trip

quickly.

It sounds good.

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Here is another example.

Tour guide : If you need to exchange your dollars

into rupiahs, please use a bank or
money exchange. We don’t

recommend exchanging your money
at the hotel because you won’t get a

fair rate. Also, if you want to get

around this city using a non-motorized

vehicle such as pedicab and carriage

make sure that you negotiate a price

before you go.

EXERCISE

Task 1
Put the words in the correct order.

1. suggested – he – what - tried – I
2. Joko – try – he – perhaps – to – could – talking
3. a – sure – good – that’s – idea – not – I’m
4. I - should – do – what – say – think – you -?
5. were – I – you, - I’d – him – talk – if – to

Task 2
In pairs, create your own dialog about asking for and giving
advice and present it in front of the class. Student A as the
tourist and Student B as the tour guide.

CULTURAL TIPS

➢ Offer options.
➢ Be mindful of your tone.
➢ Use clear and precise language.
➢ Make sure your guests understand.
➢ Put yourself into your guests’ position.

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ENRICHMENT
Scan this QR Codes to watch videos from YouTube to give you
more understanding of how we asking for and giving advice.

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Unit 9
DEALING WITH COMPLAINTS

INTRODUCTION
Having a bad experience when travelling to a new place makes
us easy to get angry and complain. Sometimes that’s not the
best way to get what we want. Remember, people become
closed to suggestions when we are rude to them, so staying
calm and polite is effective way to get what we want.

LANGUAGE FUNCTIONS
Expressions of complaining:

➢ I want to complain about the water faucet.
➢ Sorry to bother you but I haven’t gotten my ticket yet.
➢ I’m sorry to say this but how much longer do we have to

wait?
➢ Excuse me but you bring my groceries.

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Expressions of responding to complaints:

a. Positive responses:
➢ I’m so sorry, but this will never occur again.
➢ I’m really sorry, I promise to fix the faucet quickly.

b. Negative responses:
➢ We are sorry but the faucet is just alright.
➢ Sorry, there is nothing I can do about it.

EXERCISE

Write the sentences in the correct group.

1. I trust that you will fix it.
2. When I checked the shirt, I found a stain.
3. I would be grateful if you could look into the matter.
4. The delay is unreasonable. It’s been too long and boring.
5. I must insist on a replacement room.
6. There is a problem with the room light.
7. I hope this never happens again.
8. There is an error in the bill.

What went wrong What we’d be like to happen

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Task 2
Create a dialog. Student A is as a tourist. Think possible
problem at an inn and then complain about it. The problem
could be with your room, food, noises, or other facilities in the
inn. Student B is as an innkeeper. Reply to one of the
complaints.

CULTURAL TIPS
➢ Should be polite.
➢ Explain the problem.
➢ Give response quickly.
➢ Stay calm and reasonable.
➢ Don’t blame the person you are dealing with.
➢ Make your request into a question such “Could you help
me?”

ENRICHMENT
Scan this QR Codes to YouTube video to give you more
understanding of how we asking for and giving advice.

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Unit 10
EXPLAINING SAFETY, RULES, AND ETIQUETTE

INTRODUCTION
Most people, particularly tourists, like to see the sight when
visiting a new place. They tend to have look around and go
sightseeing. As a concern, there are many aspects such as
safety, rules, and etiquette that need to be explained. Memorize
a speech and watching examples are better than reading form
a book. People will pay more attention to you and more
understand you clearly.

LANGUAGE FUNCTIONS
Expressions used for explaining rules:

➢ All trash in the garbage.
➢ Pay attention to the time.
➢ Please meet back here in two hours.
➢ Keep our voices down while looking around the Palace.
➢ We are strictly prohibited from taking photographs or

videos inside the museum.
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Expressions used for explaining safety:

➢ Please do not feed the animals.
➢ Stay with your team at all times.
➢ The rules are for our comfort and safety.
➢ Keep your head and hands inside the train.
➢ We suggest only carrying small amount of cash.

Expressions used for explaining etiquette:

➢ Finish your plate of food. It shows you respect and
appreciate their time.

➢ Avoid using your left hand to give and receive anything.
➢ In this country, we shake hands during the first meeting.
➢ It is customary in our country to negotiate a price in local

market.
➢ Wave your hand at the driver to indicate that you want to

get on the bus.

Let’s take a look at the following sample talk showing how a
tour guide reminds the tourists to comply with rules, safety, and
etiquette.

Tour guide : We will arrive at the park in 20 minutes.
Please, check your baggage and don’t leave
anything unattended on the bus because we
cannot take responsibility for it. Now, I’d like
to inform you about safety precautions.
First, during this month it will rain a lo, so we
recommend you to always bring an umbrella
or simple raincoat and wear warm clothes.
Second, you should always take care of
your belonging while walking in the park.
Third, the price of picked fruit is non-
negotiable. Fourth, after tasting picked
fruits, throw the trash into garbage.

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EXERCISE

Task 1
Match the definition on the left-side with the vocabulary on the
right-side. Then, write your own sentence using the following
words.

1. Custom a. very old
2. Locals b. of historical
3. Necessities
4. Shopping district importance
5. Street people c. traditional
6. Depart d. suggest
7. Refer e. leave
8. Customary f. people who live on
9. Heritage
10. Ancient the street, often
begging for money
g. area of town where
there are many stores
h. things that people
need for everyday
living
i. people who live in an
area
j. something people of a
region do often

Task 2

Mention one of famous tourism places in your hometown. Tell
your friends about the places such as what should do and don’t

in that place.

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CULTURAL TIPS
➢ Learn the language.
➢ Dress appropriately.
➢ Stay with a host family.
➢ Research your destination.
➢ Adhere to the cultural etiquette and customs.

ENRICHMENT
Scan this QR Codes to watch YouTube videos to better
understand rules, safety, and etiquette.

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