November 2019 vol. 9, edition 3 In This Issue
Products - Pg 2, 3
Recognition - Pg 4
Renee’s Way - Pg 5
November New Hires Focus 2020
Lani Bowlin As 2019 comes to a close, we look ahead to 2020.
It’s hard to believe the year is 2020, the beginning of a
Merchandiser, Smith & Purvis new decade! With that moniker, getting into FOCUS or
seeing the VISION will be used a lot this year. I am excit-
Meghan Clemons ed and hope that you will share my excitement as we
anticipate a number of initiatives through the year. One
Receptionist, Menzie Stone of which is our theme, FOCUS 2020. What does that
mean? Well, it means that we will have FOCUSed objec-
Kevin David tives for each quarter of the year.
Accounting, Corporate In the 1st quarter of 2020, we will begin with the Trade
Pro app Why start here? In a word, “EASY”. The Trade
Alyssa Holden Pro app will make it easier for you to do your job and
easier for the member to do business with ProSource.
Central Ordering, Corporate How? By allowing your Trade Pro to check on the status
of their jobs themselves, AND approve orders and make
Noe Hoover payments all within the app. You may ask, “What must I
do to make this happen?”
Service Coordinator, PS Baton Rouge
1. get familiar with the app, download it on your own device.
2. make sure your member’s correct email address is in RFMS (not
PS Gonzales your outlook).
Yvette Kay, 1 year 3. get accustomed to using PALM throughout the day.
PS New Orleans
Gail Boss, 4 years
Corey Elzy, 1 year
Bryant LaGasse, 1 year
Samantha Argo, 2 years
Victoria (Graham) Savoie, 3 years
Laura Crosby, 1 year
Pat Green, 6 years
Austin Young, 6 years
Do this and everyone will be happier. So let’s embrace
2020 and start the new year and new decade FOCUSed
on being the Best of the Best! (another initiative for 2020 that
you will learn more about later)
Introducing Product Department
Wire Brushed White Oak | Ultra-matte finish
Replicating an oiled finish
without the maintenance
Fog Frost Mist
Ash Earth Storm
Smoked Smoked Smoked
Member price $6.99 sf
Features * 4mm wear layer
* Sawn Face White Oak
* Longer, wider planks * Tongue & Groove milling - nail, staple, glue or float
* 5/8” thickness * 25 year finish/structure warranty
* 9.5” wide plank
* up to 84” long, random lengths (80% full length)
Introducing Product Department
Soft sandy beaches, rocky coastlines, and rugged shore- Coastline
line forests all characterize this collection of 7 ½” wide
plank oak flooring. A wide range of colors and surface Engineered Hardwood
finishes are available in these oak and hickory products.
Easy to care for and easy to maintain.
Three Sails Arnava Cedar Dune
Southern Cape Seaside Pier Bonavista
Member price $4.89 sf
Radiant Heat Compatible (Excluding Hickory)
November 2019 vol. 9, edition 3 Page 3
November Sales Recognition
$250,000 + $200,000 + Top PSW Locations
Jeanne Poe $328,468 Fay Harris $244,775 ProSource of Baton Rouge
Leigh Anne Post $268,620 Dana Lapeyrouse $219,468 $1,274,279
Jennifer Yagow $215,329
$150,000 + Jackie Dickinson $211,897 ProSource of Jackson
Laure Perque $153,826 Denise Batts $209,433
Regina Hotard $202,890 ProSource of Mandeville
$125,000 + $100,000 + Honorable Mention
Eric Thibodaux $139,363 Lee Savoy $113,135 Production Builders
Tiffany Mitchell $134,076 Emory Bradley $112,499 $509,194
Aly Davis $132,679 Allan Yankle $107,522 PS National Rankings
Christie Hite $128,261 Paul Dixon $103,745
Kimberly Guillot $128,252 Karin Veltrop $100,961 ProSource of Baton Rouge # 6
ProSource of Jackson # 24
Congratulations ProSource of Jackson!
ProSource of New Orleans # 65
Amy Werner, with ProSource National Marketing, ProSource of Mandeville # 32
had this to say about PS Jackson’s post, “I was just
taking a look at ProSource of Jackson’s posts and ProSource of Mobile # 69
noticed that this post has received 4,134 engage- ProSource of Nashville # 72
ments! I believe that is one of the best performing ProSource of Gonzales # 92
social posts that we’ve had, so thank you for ProSource of Acadiana # 118
sending over localized content each month!”
Out of 140+ stores nationwide
A wonderful example of how important turning in
your local content every month is.
Keep up the great work!
Remember. . .
Send your pictures & info to Laura at
November 2019 vol. 9, edition 3 Page 4
Training 101 - Renee’s Way
Referrals $ Once the job is invoiced, booked, and billed, the
A huge benefit of our ProSource model is paying referral check should be received at your location
our Trade Pros referrals. within a week.
Our Referral Program provides our members $ To see if the referral has been paid, simply high-
with additional income, while motivating them
to send us more business (Who doesn’t love ex- light the order in RFMS and click on Tape Measure
tra $$$?). In return, their clients are provided Icon on the top toolbar.
excellent customer service, while still paying low
wholesale pricing. This program is a WIN WIN **NOTE** If you are selling a job at Alliance or
for everyone! client pricing, and your store is the member, the
referral box must be zeroed out and locked.
We know that in order for a referral to be paid,
material must be sold at client pricing for a 10% If you have any questions concerning referrals,
referral (or Alliance pricing for a 5% referral), the client feel free to reach out to me.
must pay the invoice completely, and the job
must be job costed. Happy Selling!
When a referral is needed for your job, please Renee Peters
keep the following in mind:
$ Check the referral amount that is generated in the
If you need to report a maintenance issue for
referral box. Please ensure that the amount is cor- your store, email
rect, and be sure to lock it.
$ If the job is sold at Alliance Pricing, please be sure
This includes large & small repairs, general
to add an internal note stating “alliance pricing”. maintenance and landscaping.
Without this note, your 5% referral will not be gener-
$ No referrals are paid on any sundries sales.
$ If the referral amount is $10.00 or below, no refer-
ral will be paid, or credited, to the member.
PSW Happenings Trade Pro member, Cliff Poplin, treated the staff
of the ProSource of Mobile to a Dreamland BBQ
Todd Conti lunch as his way of saying, ‘Thank you’ for their
Account Manager (ProSource of Gonzales) partnership with him and his company.
Todd Conti is the latest addition to ProSource of Gonzales and brings his
enthusiastic personality. He has a successful background in Interior Design Thank you,
and account management in the Commercial flooring in- Cliff!
dustry. Todd has built many partnerships across south
Louisiana during his 21 years in design services. During his
first few weeks with ProSource, many of his former clients
have stopped in and expressed their excitement to see that
he is now part of the ProSource of Gonzales team.
Check out these fabulous photos from Jackie Dickinson, with ProSource of Mandeville.
Jackie worked with John at Countrywide Construction to select the material for this job.
Kim Hawkins at Menzie Stone Company, sent these ‘after’ photos a customer shared once their
job was installed. Menzie installed Typhoon Bordeaux in the Kitchen & Bath. The customer sent
this note, “Kimberly, I LOVE them!!! Thanks for all your help in this. ---Ann