November Newsletter

November 2019 vol. 9, edition 3 In This Issue
Products - Pg 2, 3
Recognition - Pg 4
Renee’s Way - Pg 5

November New Hires Focus 2020

Lani Bowlin As 2019 comes to a close, we look ahead to 2020.
It’s hard to believe the year is 2020, the beginning of a
Merchandiser, Smith & Purvis new decade! With that moniker, getting into FOCUS or
seeing the VISION will be used a lot this year. I am excit-
Meghan Clemons ed and hope that you will share my excitement as we
anticipate a number of initiatives through the year. One
Receptionist, Menzie Stone of which is our theme, FOCUS 2020. What does that
mean? Well, it means that we will have FOCUSed objec-
Kevin David tives for each quarter of the year.

Accounting, Corporate In the 1st quarter of 2020, we will begin with the Trade
Pro app Why start here? In a word, “EASY”. The Trade
Alyssa Holden Pro app will make it easier for you to do your job and
easier for the member to do business with ProSource.
Central Ordering, Corporate How? By allowing your Trade Pro to check on the status
of their jobs themselves, AND approve orders and make
Noe Hoover payments all within the app. You may ask, “What must I
do to make this happen?”
Service Coordinator, PS Baton Rouge
1. get familiar with the app, download it on your own device.
November Anniversaries
2. make sure your member’s correct email address is in RFMS (not
PS Gonzales your outlook).

Yvette Kay, 1 year 3. get accustomed to using PALM throughout the day.

PS New Orleans

Gail Boss, 4 years
Corey Elzy, 1 year
Bryant LaGasse, 1 year

PS Nashville

Samantha Argo, 2 years

Floor Surplus

Victoria (Graham) Savoie, 3 years

Corporate

Laura Crosby, 1 year
Pat Green, 6 years
Austin Young, 6 years

Do this and everyone will be happier. So let’s embrace

2020 and start the new year and new decade FOCUSed

on being the Best of the Best! (another initiative for 2020 that

you will learn more about later)

Daniel Kennedy

Introducing Product Department

Horizon Oak

Wire Brushed White Oak | Ultra-matte finish

Replicating an oiled finish

without the maintenance

Fog Frost Mist

Ash Earth Storm

Smoked Smoked Smoked

Member price $6.99 sf

Features * 4mm wear layer
* Sawn Face White Oak
* Longer, wider planks * Tongue & Groove milling - nail, staple, glue or float
* 5/8” thickness * 25 year finish/structure warranty
* 9.5” wide plank
* up to 84” long, random lengths (80% full length)

Introducing Product Department

Soft sandy beaches, rocky coastlines, and rugged shore- Coastline
line forests all characterize this collection of 7 ½” wide
plank oak flooring. A wide range of colors and surface Engineered Hardwood
finishes are available in these oak and hickory products.

Easy to care for and easy to maintain.

Three Sails Arnava Cedar Dune

Southern Cape Seaside Pier Bonavista

Member price $4.89 sf

Specifications xx 
x
 

  Radiant Heat Compatible (Excluding Hickory)

 
 Structural



November 2019 vol. 9, edition 3 Page 3

November Sales Recognition

$250,000 + $200,000 + Top PSW Locations

Jeanne Poe $328,468 Fay Harris $244,775 ProSource of Baton Rouge
Leigh Anne Post $268,620 Dana Lapeyrouse $219,468 $1,274,279
Jennifer Yagow $215,329
$150,000 + Jackie Dickinson $211,897 ProSource of Jackson
$678,987
Laure Perque $153,826 Denise Batts $209,433
Regina Hotard $202,890 ProSource of Mandeville
$570,150

$125,000 + $100,000 + Honorable Mention

Eric Thibodaux $139,363 Lee Savoy $113,135 Production Builders
Tiffany Mitchell $134,076 Emory Bradley $112,499 $509,194

Aly Davis $132,679 Allan Yankle $107,522 PS National Rankings
Christie Hite $128,261 Paul Dixon $103,745
Kimberly Guillot $128,252 Karin Veltrop $100,961 ProSource of Baton Rouge # 6
ProSource of Jackson # 24
Congratulations ProSource of Jackson!
ProSource of New Orleans # 65
Amy Werner, with ProSource National Marketing, ProSource of Mandeville # 32
had this to say about PS Jackson’s post, “I was just
taking a look at ProSource of Jackson’s posts and ProSource of Mobile # 69
noticed that this post has received 4,134 engage- ProSource of Nashville # 72
ments! I believe that is one of the best performing ProSource of Gonzales # 92
social posts that we’ve had, so thank you for ProSource of Acadiana # 118
sending over localized content each month!”
Out of 140+ stores nationwide
A wonderful example of how important turning in
your local content every month is.

Keep up the great work!

Remember. . .
Send your pictures & info to Laura at
[email protected]

November 2019 vol. 9, edition 3 Page 4

Training 101 - Renee’s Way

Referrals $ Once the job is invoiced, booked, and billed, the

A huge benefit of our ProSource model is paying referral check should be received at your location
our Trade Pros referrals. within a week.

Our Referral Program provides our members $ To see if the referral has been paid, simply high-
with additional income, while motivating them
to send us more business (Who doesn’t love ex- light the order in RFMS and click on Tape Measure
tra $$$?). In return, their clients are provided Icon on the top toolbar.
excellent customer service, while still paying low
wholesale pricing. This program is a WIN WIN **NOTE** If you are selling a job at Alliance or
for everyone! client pricing, and your store is the member, the
referral box must be zeroed out and locked.
We know that in order for a referral to be paid,
material must be sold at client pricing for a 10% If you have any questions concerning referrals,
referral (or Alliance pricing for a 5% referral), the client feel free to reach out to me.
must pay the invoice completely, and the job
must be job costed. Happy Selling!

When a referral is needed for your job, please Renee Peters
keep the following in mind:
Remember
$ Check the referral amount that is generated in the
If you need to report a maintenance issue for
referral box. Please ensure that the amount is cor- your store, email
rect, and be sure to lock it.
[email protected]
$ If the job is sold at Alliance Pricing, please be sure
This includes large & small repairs, general
to add an internal note stating “alliance pricing”. maintenance and landscaping.
Without this note, your 5% referral will not be gener-
ated.

$ No referrals are paid on any sundries sales.

$ If the referral amount is $10.00 or below, no refer-

ral will be paid, or credited, to the member.

Page 5

PSW Happenings Trade Pro member, Cliff Poplin, treated the staff
of the ProSource of Mobile to a Dreamland BBQ
Todd Conti lunch as his way of saying, ‘Thank you’ for their
Account Manager (ProSource of Gonzales) partnership with him and his company.
Todd Conti is the latest addition to ProSource of Gonzales and brings his
enthusiastic personality. He has a successful background in Interior Design Thank you,
and account management in the Commercial flooring in- Cliff!
dustry. Todd has built many partnerships across south
Louisiana during his 21 years in design services. During his
first few weeks with ProSource, many of his former clients
have stopped in and expressed their excitement to see that
he is now part of the ProSource of Gonzales team.

Check out these fabulous photos from Jackie Dickinson, with ProSource of Mandeville.
Jackie worked with John at Countrywide Construction to select the material for this job.

Kim Hawkins at Menzie Stone Company, sent these ‘after’ photos a customer shared once their
job was installed. Menzie installed Typhoon Bordeaux in the Kitchen & Bath. The customer sent

this note, “Kimberly, I LOVE them!!! Thanks for all your help in this. ---Ann