January Newsletter

January 2020 vol. 1, edition 4

January New Hires Sales Tax Reminders

Nathan Brown From time to time we all need reminders and it has been a
long time since we’ve had some reminders regarding order
Service Coordinator, PSBR entry and the effect that has on sales tax reporting. Please
keep these points in mind when entering an order:
Greg Ellis
• All orders need to have ‘Sold to’ and ‘Ship to’ information. If
Window Covering Sales, PSBR your customer is picking up the material, the ‘Ship to’ should
be the ‘store’ the customer is picking up from whether that is
Jacob LeMaire your store or a different store. If your order is being delivered
or shipped direct to the customer, use the address the material
Installation Helper, Menzie Stone is being delivered to, remember to F8 on the city and choose
the appropriate city from the cities index. If your city/parish/
Eric Shirley state is not listed or there are several listings for the same city
(i.e. Denham Springs, LA) please contact me. We can then de-
Operations Manager, PSJackson termine what the ‘Ship to’ information should be.

January Anniversaries • Direct Ship out of State. If your order is being direct shipped to
any state other than Louisiana, Mississippi, Alabama or Ten-
PS Acadiana nessee, please contact me. Due to PS Wholesale not being Re-
Marc Mitchell, 6 years sale in other states, we need to be in touch with the vendors
on these orders to see if we will be charged sales tax on the
PS Baton Rouge material. If so, we will have to pass that charge onto the cus-
Jamarcus Pierre, 1 year tomer.

PS Jackson • A customer claims to be sales tax exempt. We will need the
Damon Henry, 1 year customer to send copies of their State and parish (Louisiana
only) Resale or Sales Tax Exemption certificates. Once I have
PS Mandeville that information, I will update the customer account in RFMS
Darice Randazzo, 1 year to reflect the proper tax status. From that point forward, all
orders for that customer will automatically show the correct
PS Nashville tax status. The form that we need is not a ‘Sales Tax Registra-
Andrew Coomer, 8 years tion Certificate’ or a ‘Federal Tax Exemption letter’. Alabama,
Mississippi and Tennessee have a single certificate that covers
PS New Orleans state and county. Louisiana has separate state and parish cer-
Amie Waguespack, 5 years tificates.

Menzie Stone • A job is being installed. (updated) In this case, the ‘ship to’
Kimberly Hawkins, 3 years information will be the jobsite address. However, you will need
James “Rusty” Niethammer, 10 years to F8 on the city and choose the city that says ‘use tax’ behind
Van Washington, 12 years it. In Mississippi, installed jobs are treated the same as not in-
stalled jobs.
Production Builders
Denise Cazes, 3 years Thank you,
Gary Huffman, 5 years
Katelyn McKey Babin
Corporate
Kiffin Luce, 13 years
Renee Peters, 1 year

Product Department

Introducing

ProShield Vivid & Vivid XL

Exceptionally durable and easy to clean, ProShield Exceptionally durable and easy to clean, ProShield
Vivid is an excellent choice for your home. Vivid XL is an excellent choice for your home.

Style Name: ProShield Vivid Style Name: ProShield Vivid XL

Colors: Caramel Colors: Desert Sand

Burlwood Light Ash

Specifications: 7.09” x 48.03” Specifications: 8.66” x 59.45”

4.5mm thick w/20mil wearlayer 5.0mm thick w/20mil wearlayer

Embossed In Register & Beveled Embossed In Register & Beveled

Waterproof Waterproof

Warranty: Lifetime Residential Warranty Warranty: Lifetime Residential Warranty

Installation: Glueless Clic Locking System Installation: Glueless Clic Locking System

Above, on or below grade Above, on or below grade

1.0mm attached Pad 1.0mm attached Pad

Member Price $3.29 sf Member Price $3.49 sf

Product Department

The Product Department would like to remind you of this
month’s spiff on PSD Stock. Are you making it rain?

January 2020 vol. 1, edition 4

January Sales Recognition

$250,000 + $200,000 + Top PSW Locations

Leigh Anne Post $324,366 Jennifer Yagow $238,919 ProSource of Baton Rouge
Jeanne Poe $282,191 Eric Thibodaux $229,108 $1,101,941
Dana Lapeyrouse $201,430
$150,000 + Kimberly Guillot $201,064 ProSource of Jackson
Laure Perque $200,910 $726,319
Fay Harris $196,154
Karin Veltrop $186,165 $100,000 + ProSource of Mandeville
$516,748
Aly Davis $180,099 Nancy Giarratano $118,108
Tiffany Mitchell $173,952 Emory Bradley $111,941 Honorable Mention
Andy Coomer $158,999 Gail Boss $111,210
Regina Hotard $111,083 ProSource of New Orleans
$125,000 + Jackie Dickinson $108,579 $497,093
Christie Hite $107,652
Tony Augello $141,105 Leah Evilsizor $105,835 PS National Rankings
Elena Truxillo $127,986 Scott Mitteer $101,252
ProSource of Baton Rouge # 6
Paul Dixon $127,702 ProSource of Jackson # 18
Lee Savoy $124,742
ProSource of Mandeville # 39
Congratulations to Gail Boss at ProSource of New Orleans # 40
the ProSource of New Orleans
ProSource of Nashville # 50
for receiving the ProSource of Mobile # 52
ProSource of Gonzales # 88
Lifetime Belt Achievement of ProSource of Acadiana # 144

‘Blue Belt’!

Out of 140+ stores nationwide

Training 101 - Renee’s Way

Best of the Best

At PS Wholesale, we are the Best of the Best. head coach (showroom manager) to assist in re-
solving it and getting back on track. As Coach Ed
We are a top performing organization and in order to Orgeron has said on a number of occasions, “One
remain at the top, we must strive daily to be the team, one heartbeat.” This should be another one
BEST of the BEST! To be customer service focused is of our daily goals at PS Wholesale, to ensure it is a
an absolute for us at PS Wholesale. Our Trade Pros true team effort.
are the lifeblood of our business. Each of us should At PS Wholesale we are the “Best of the Best”. I
treat every customer as if they are our only one. An- recently overheard Daniel Kennedy say, “We at PS
yone can have an off day, at times even allowing it to Wholesale are the Best of the Best because we
impact their customer’s experience, but this should only hire the best.” In writing this article, I
be rare. Keep in mind, our purpose is to have these searched the phrase “Best of the Best” and came
Trade Pros return month in and month out, as well as across the following synonyms: the elite, the fin-
refer their network and associates to us. Without est, the crème de le crème. So, moving forward
loyal Trade Pros there would be no PS Wholesale. into 2O2O, let’s continue to strive to be the Best
The Golden Rule can certainly apply, in that we of the Best... I happen to enjoy working with the
should treat every customer the way we would want Cream of the Crop!
to be treated. To further that, the Platinum Sales
Rule applies even better, which means that we Happy Selling!
should treat every customer the way they want to be
treated. Whether the customer is in front of you, or Renee Peters
on the phone, greet them warmly, be kind, relate to
them, do your best to make them smile, and remem- P. S. It’s rumored that there may be a follow-up PSN seminar
ber to always do the right thing. tour, that compliments the Owning the Sale training, coming

Additionally, at PS Wholesale we are one team. In later this year… We’ll keep you informed!
my travels to all the showrooms I’ve witnessed a
wide range of behaviors, from teamwork to isolation, Remember
and from friendship to conflict. Listen we all spend a
lot of time together, and we can have our moments If you need to report a maintenance issue for
as well as our differences. At the end of the day, we your store, email
are all part of the same collective team working to-
ward the same shared goals with those ultimate suc- [email protected]
cesses providing the ways and means for our fami-
lies. Any indifference should be quickly dealt with This includes large & small repairs, general
either through communication or by taking it to your maintenance and landscaping.

PSW Happenings

Owning the Sale

Renee Peters, Director of Training shared this about the ‘Owning the Sale’ ProSource National training
held in February. “I wanted to give a shout out to everyone who attended the PSN continuing educa-
tion series, “Owning the Sale.” The feedback we received was very positive, so I hope that everyone
felt that it was beneficial in their development along with their “commitment” in striving to be the Best
of the Best. If anyone has any comments or questions pertaining to any of the material relayed, please
do not hesitate to contact me.
Also, Darren wanted to extend his appreciation to all the veterans who attended. He felt that you
probably knew much of the information but was hoping that it was a good refresh for you and that you
were able to take away some nuggets and tips. Additionally, what the veteran may not realize is that
their contribution in attending, supporting and mentoring their teammates is truly invaluable to the
organization, therefore the benefit outweighs the cost in having to sacrifice a day away from their
member base, Thank You!”

Day 1 Attendees

Day 2 Attendees

PSW Happenings

Chris Uhle, and his team with the ProSource of Mobile participated in the
HBA of Metro Mobile’s Chili Cook-off on Tuesday, February 4.

While he didn’t win, he did place 3rd and adds, “The judges idea of chili
must not have lined up with ours. However, we got in front of a lot of

people, so it was well worth it!”
Pictured with Chris is Aly Davis and Allan Yankle

Check back here next month for
news coverage and pictures from
February’s PSW ProSource Focus 2020
Mini-Conventions and Call Blitzes!

Congratulations ProSource

of Acadiana on the installation
of your new monument sign!