Business Studies - Research New 2

BUSINESS STUDIES CONTROLLED ASSESMENT





Sources of Information -

https://companycheck.co.uk/company/01674755/G-G-COMPACTORS-LIMITED/finan-
cials

https://companycheck.co.uk/company/03954111/CAPITAL-COMPACTORS-LIMITED

www.companieshouse.co.uk

http://www.capitalcompactors.co.uk

www.ggcompactors.co.uk

www.linkedin.co.uk
www.ons.gov.uk

/www.gov.uk/government/organisations/environment-agency

FIRST HAND INFORMATION - INTERVIEW WITH BUSINESS
OWNER.

BUSINESS STUDIES CONTROLLED ASSESMENT



Source Google Im-
ages/Map’s

BUSINESS STUDIES CONTROLLED ASSESMENT



- They own 2 company cars that are used to take new and prospective
clients to track days - Adding value to the consumer, these services
are offered free of charge.

BUSINESS STUDIES CONTROLLED ASSESMENT





Capital Compactors Images -

BUSINESS STUDIES CONTROLLED ASSESMENT



COMPANY FINANCIALS -

Capital Compactors Financials -


GG Compactors Financials -

BUSINESS STUDIES CONTROLLED ASSESMENT



Service 24/7/365 12/6/364
3.5/5
Online Rating 5/5





How Capital Compactors Add Value

• 24/7 Service and repairs
• Highest Online Ratings
• They offer manufacturing to end product services.
• Work with a wide range of charities
• Have the UK’s biggest and most advanced compactor manufacturing plant
• Have multiple locations around the UK
• Have a range of Self Employed trusted engineers.
• World class customer portfolio
• High profile customers
• They offer environmentally friendly initiatives to customers.
• State of the art compacting machines
• Use the latest technology to manufacture the machines
• Comprehensive logistics network
• Quick manufacturing times - 4 weeks for a basic compactor - Design to fitting.
• World class employee facilities and perks.

BUSINESS STUDIES CONTROLLED ASSESMENT



We are by our nature an environmentally conscious and friendly
business, producing recycling machinery and reducing landfill
waste. We are ISO 14001 accredited, which means we are au-
dited annually to ensure we are fully compliant in environmen-
tal matters, as we also are in all ethical concerns such as in all
aspects of employment law, equal opportunities, discrimination,
fair trade etc.



6. What type of business form do you have, sole proprietorship,
partnership, corporation?

Limited Company with 2 owner/directors with 50/50 sharehold-
ing,



7. Do you have employees? How many?

We have 65 employees.



THE UK WASTE MANAGEMENT MARKET IS WORTH IN EXCES OF
£470,000,000







Comparison against a Competitor -

Question Capital Compactors GG Compactors
Number Of Employees
65 24

Locations 3 1
Ownership 2 Share Holders 4 Share holders

BUSINESS STUDIES CONTROLLED ASSESMENT



Questionnaire Answers

1. How do you stay above the competition?

We only manufacture machinery of the best quality, which en-
sures longevity and reliability of our as we have our own team of
field service engineers based across the UK. We are now the se-
cond largest British compactor & baler manufacturer in the
country.



2. How do you deliver high levels of customer satisfaction?

By understanding customer needs, making customer care our
top priority and delivering a professional service from initial en-
quiry right through to installation of the end product, continuing
with our excellent back up service thereafter.



3. How does your customer service enhance the overall experi-
ence?

Our customers demand a high level of service with extremely
fast response times to call outs. Most of our customers operate
24 hours a day, 7 days a week and they can’t afford for machin-
ery to be out of action for any length of time. We have the most
comprehensive cover of all our competitors.



4. What do you believe is the major factor in adding value?

Our work ethics, honesty determination to succeed and be the
best in the industry, plus a combination of all the factors men-
tioned in the answers above.



5. Are there any ethical concerns that your type of business must
deal with?

BUSINESS STUDIES CONTROLLED ASSESMENT

BUSINESS STUDIES CONTROLLED ASSESMENT

BUSINESS STUDIES CONTROLLED ASSESMENT



Customer Feedback -

BUSINESS STUDIES CONTROLLED ASSESMENT










Customer Portfolio –

BUSINESS STUDIES CONTROLLED ASSESMENT



Charity Sponsorship –

BUSINESS STUDIES CONTROLLED ASSESMENT



Any other relevant infor-
mation



Questionnaire –

1. How do you stay above the competition?

2. How do you deliver high levels of customer satisfaction?

3. How does your customer service enhance the overall experience?

4. What do you believe is the major factor in adding value?

5. Are there any ethical concerns that your type of business must deal with?

6. What type of business form do you have, sole proprietorship, partner-
ship, corporation?

7. Do you have employees? How many?

Our com p actors are custom built to meet the varying and specific needs of the waste-
producin g customer, including the addition of bin lifters, conveyor feeding, air extrac-
tion and chute through the wall systems.
Sbtraotkice nW pa asltlee tCso, mfuprnaicttuorres, awrein mdoawin lfyr aumseeds ,f oter xgteilneesr ealt cd.r yC awrdasbtoea, ridn,c lsuhdriinngk -owffriacpe, wpaaspteer,
and plast ic can be compacted but these can also be recycled, see our baler pages for
further d etails.
Portable Waste Compactors are more suitable for general and food waste, where envi-
ronment al and hygiene requirements demand a sealed unit.
tAh We uhseaebli ieli tByi no fC coumrrpeanctt wora, satles oc okmnopwacnt aosr sa b fyre een-astbalinndgi nitg t boi nre lcifet,i vcea nla brgee u osre dh etaov eyx bpiannsd.
Our stati c and portable compactors have enabled our customers to make significant
financial savings, and help them to decrease the number of empties considerably, re-
ducing w aste transport costs. Savings are even more significant by recycling and reduc-
ing the volume of landfill waste, consequently saving on spiraling landfill tax charges.

BUSINESS STUDIES CONTROLLED ASSESMENT



Capital Compactors

Name of my chosen SMALL
business

Address and details about Capital House, 26-28 Sudley Rd, Bognor
the location Regis PO21 1ER

50/50 Share Holding

Business ownership

Alistair and Joe Lindsay

Name of the owner/s

Full details of what my cho- Capital Compactors & Balers specialise in
sen business sells waste and recycling management, with 30
years' experience of helping companies

choose the right disposal solution

2nd Largest In The UK

Details about the size of my
chosen business (number of

customers; number of employees;
catchment area it sells to)

Types of people who are Corporate Clientele
customers GG Compactors - Bognor Regis



Details about the firm’s
competitors

BUSINESS STUDIES CONTROLLED ASSESMENT



Business Studies Controlled Assessment – To what extent is

the business you have chosen more successful in adding

value than a competitor.

Adding value is the process the difference between the price of the
finished product/service and the cost involved in making it. Added
value is equivalent to the increase in value that a business creates by
undertaking the production process. An example of adding value

would be branding, a reputation for things such as quality or value

that customers are prepared to pay for. For example Nike trainers sell
for much more than Slazenger, even though the production costs per
pair are probably pretty similar! This is an example of added value.



In my controlled assessment, I will focus on the business ‘Capital
Compactors’. Capital compactors is owned by Alistair and Joe Lindsay.
Capital compactors is described on their web site as ‘’The U.K.’s lead-
ing compactor and waste baler supplier we aim to remain the most
competitive in the field, with a backup service that is second to none.
We have just opened our new purpose built, fully equipped manufac-
turing plant in Barnsley where our compactors and waste balers are
produced.’’ Capital compactors was founded in March 2000.



Methods of data collection –

Surveys

Secondary Data – Online

Primary Data – First hand questionnaires.

BUSINESS STUDIES CONTROLLED ASSESMENT



Research - Contents



1. Front Page
2. Contents Page
3. Brief Case Study Introduction
4. Company Introduction
5. Questionnaire
6. Company Statement
7. Company Details - Charity Sponsorship
8. Customer Portfolio
9. Customer Review
10. Customer Review
11. Customer Review
12. Questionnaire Answers
13. Company Comparison
14. Company Financials
15. Miscellaneous

BUSINESS STUDIES
CONTROLED
ASSESMENT
Research Notes

Nick North
ST PHILLIP HOWARD