Police & Society Magazine

‫ومــــضـــــات‬

‫إعداد المساعد أول ماجد الزرعوني‬

‫حميد النعيمي يشيد بإنجازات منتسبي شرطة عجمان‬ ‫ووممضضات ات‬
‫وحصولهم على جوائز عالمية‬

‫سمو الشيخ عمار بن حميد النعيمي يزيح الستار عن لوحة‬
‫تصنيف النجوم لمراكز الشرطة الحاصلة على تصنيف خمس‬

‫نجوم في شرطة عجمان‬

‫سمو الشيخ عمار بن حميد النعيمي يهنئ شرطة عجمان‬
‫لحصول ‪ 3‬مراكز شرطة شاملة على تصنيف ‪ 5‬نجوم‬

‫‪51‬‬

‫إعــجــاب‬

‫التسامح ‪ ..‬نهج كرسه الوالد المؤسس‬
‫كلمة اللواء الشيخ سلطان النعيمي قائد عام شرطة عجمان‬

‫‪ 50‬عام ًا جسدت روح الإرادة وحققت الآمال‬ ‫لن ننسى أبطال ًا حرسوا الوطن بدمائهم‬
‫كلمة اللواء الشيخ سلطان النعيمي قائد عام شرطة عجمان‬ ‫كلمة اللواء الشيخ سلطان النعيمي قائد عام شرطة عجمان‬

‫‪52‬‬

‫استراتيجية القيادة العامة لشرطة عجمان‬
Strategic Direction for Ajman Police G.H.Q

Vision ‫الرؤية‬

To have the United Arab Emirates as ‫أن تكــون دولــة الإمــارات العربيــة‬
one of the top countries in the world in ‫المتحـدة مـن أفضـل دول العالـم فـي‬
achieving safety and security.
.‫تحقيــق الأمــن والســامة‬
Mission
‫الرسالة‬
To work effectively and efficiently
towards enhancing the quality of ‫أن نعمــل بفاعليــة وكفــاءة لتعزيــز‬
life in the UAE community, through ‫جــودة الحيــاة لمجتمــع الإمــارات‬
smart delivery of safety and security ‫مــن خــال تقديــم خدمــات الأمــن‬
services within an innovation-driven ‫والسـامة بطـرق ذكيـة وبيئـة محفـزة‬
environment to protect lives, honours ‫للابتــكار وذلــك حفاظــً علــى الأرواح‬
and properties.
.‫والأعــراض والممتلــكات‬
Values
‫القيم‬

‫النزاهة‬ 5 1 ‫العدالة‬
Integrity 6 2 Justice

‫الولاء‬ 73
Loyalty
4 ‫العمل بروح الفريق‬
Team-working

‫المواطنة الإيجابية‬ ‫حسن التعامل‬ ‫التميز والابتكار‬
Positive citizenship Courtesy Eixncneollveantcioen&

Objectives 1 ‫الأهداف‬
2
Promote Safety and Security 3 ‫تعزيز الأمن والأمان‬
‫جعل الطرق أكثر أمنًا‬
Make Roads Safer 4 ‫ضمــان الاســتعداد والجاهزيــة فــي‬
‫مواجهــة الأحــداث‬
Ensure Readiness to Respond to Incidents 5 ‫تعزيــز إســعاد المتعامليــن بالخدمــات‬

Promote Customer Satisfaction with ‫المقدمــة‬
delivered Services ‫ضمــان تقديــم كافــة الخدمــات‬
‫الإداريـة وفـق معاييـر الجـودة والكفـاءة‬
Ensure the Delivery of all Administrative
Services based on quality; efficiency and ‫و ا لشــفا فية‬
transparency standards

Entrench innovation culture in the 6 ‫ترسـيخ ثقافـة الابتـكار فـي بيئـة العمـل‬
organizational Performance environment ‫المؤسسـي‬

53

‫الــــرؤيــــــــة‬

‫صاحب السمو الشيخ‬

‫حميد بن راشد النعيمي‬

‫عضو المجلس الأعلى حاكم عجمان‬

‫‪ 40‬عامًا من الرخاء‬

‫سعادة اللواء الشيخ سلطان بن عبدالله النعيمي‬
‫قائد عام شرطة عجمان‬

‫نتشــرف أن نهنــئ صاحــب الســمو الشــيخ حميــد بــن راشــد‬
‫النعيمـي عضـو المجلـس الأعلـى حاكـم عجمـان بمناسـبة مـرور‬
‫‪ 40‬عامـ ًا علـى تولـي سـموه مقاليـد الحكـم فـي إمـارة عجمـان‪،‬‬
‫ونفخــر ونشــيد بدعــم ســموه الكريــم ومتابعتــه الحثيثــة‬
‫لإرســاء دعائــم الأمــن وتعزيــز الأمــان‪ ،‬والتــي كانــت واضحــة‬
‫جليـة فـي دعمـه السـخي للأجهـزة الشـرطية وتلبيـة متطلبـات‬
‫التطـور والحداثـة مـن المـوارد البشـرية والاحتياجـات التقنيـة‬
‫والتكنولوجيـة‪ ،‬فلـم يدخـر سـموه أي جهـد فـي سـبيل تعزيـز‬
‫الأمـن والرخـاء فـي الإمـارة وتذليـل التحديـات لضمـان أعلـى‬
‫مســتويات الراحــة وجــودة الحيــاة للمواطنيــن والمقيميــن‬
‫علـى حـد سـواء‪ ،‬نسـأل الله تعالـى أن ُيسـدد خطـاه وأن ي ُمـن‬
‫عليـه بوافـر الصحـة والعافيـة‪ ،‬وأن يطيـل فـي عمـره وعزتـه‬

‫لتســتمر نهضــة الإمــارة ورفعتهــا وحضارتهــا‪.‬‬

‫‪54‬‬





































































Police Quarterly Magazine Issued By
Ajman Police General Headquarter
ISSUE 40, The Twelfth Year – January 2022.

His Highness
Sheikh Ammar bin Humaid Al Nuaimi
Attends The Golden Jubilee Events In

The Emirate of Ajman



OPENING P

Ministry of Interior Golden Jubilee..
A Path Full of Excellence
and Leadership

Since the establishment and launch of the Ministry of In-
terior in 1971, which coincides with the establishment of
the Union, that embodies loyalty and gratitude to those
who have given themselves for the sake of the homeland
and serving their people, citizens and residents in the
beloved UAE.

Over the course of five decades, the wise state leader-
ship has sought to enhance security, safety and stability
in all emirates of the state... in order to support the com-
prehensive development process witnessed by the state
and its efforts to enhance the security and stability of the
society.

Thanks to the forward-looking visions of the wise lead-
ership,the Ministry of Interior has been able to achieve
impressive internal and external achievements and has
won the best results of international competitiveness in-
dicators in terms of security, safety and stability, placing
it among the countries of the world despite the multi-na-
tionality.

Thanks to its distinguished efforts, it was also able to
gain the absolute trust of the inhabitants of the Emirates,
both citizens and residents, so that the police became
the friend of the people and in their service and ensured
their comfort, security, stability and happiness.

Over the course of many months, the Ministry of Interior
organized celebrations to commemorate its founding in
all the emirates of the country. The celebrations included
wonderful acts that reflected the potentials and capabili-
ties reached by the police in our country which enhance
the path of UAE in continuing the achievements, preserv-
ing the gains and entering the new fifty full of confidence,
competence, great expertise, modern qualification and
full support from the wise leadership.

3

POLIC

EYE ON THE POLICE 10 General Supervisor
INVESTIGATION 26 Major General Sheikh
STATIONS 38 Sultan bin Abdullah Al-Nuaimi
CHILDHOOD INNOCENCE 42
OASIS OF POETRY 44 Editor in chief
WHIFFS OF FAITH 46
DECORATION 48 Major/ Noura Sultan Al-Shamsi
ADMIRATION 52
VISION 54 Editorial board

Captain/ khames Thani Fayrouz AlAbdouli
1st. Lieutenant/ Mohammed Salem Obaid Al-Nuaimi

1st. Lieutenant/ Asma Humaid Alshamsi
1st. Warrant Officer/ Madiha Al-Awadi
1st. Warrant Officer/ Huda Al-Yafei

1st. Warrant Officer/Ranya Mohamed Aldhuhoori
Sergeant / Aisha Abdel-Aziz Al-Hosani
1st Policeman / Hessa Hassan
Journalist/Mohammed Riyadh Raddad
Civilian/Sarah Hamid Al-Nuaimi

Photographing

1st warrant 0fficer / Majed Al-Zarouni
Civilian/ Muneer Sabry

Artwork and graphics

Civilian/ Fatima Ahmed Al-Kamali
Civilian/ Fatima Saif Merdas Al Shamsi

For ads on the magazine you can call: T: 00971043888518 , 00971043888513

ICE Police Quarterly Magazine Issued By
Ajman Police General Headquarter
Tips For Working Remotely From Home “50”
ISSUE 40 , The Twelfth Year – January 2022.

Saif bin Zayed Adopts The Smart Helmet A Tour In My Country “Al Hili Archaeological Park” “24”
To Monitor “Covid-19” “30”

‫الروبوت الأفعى‬ Maryam Al-Qahtani Is The First Emirati Woman With Past Echo “Al-Tanaf” “36”
Characters‫ي‬F‫ع‬r‫ا‬o‫طن‬m‫ص‬H‫ا‬i‫ل‬s‫ا‬t‫ء‬o‫ا‬r‫ك‬y,‫ذ‬A‫ال‬h‫ي‬m‫ف‬ed Shawqi The Rank of “Brigadier” At The State Level (31).

“35”

For further information Tourism In Serbia «40»
Please contact us at the following address:

Phone: 009716-7034408-7034409
Fax: 009716/7034464

P.O.BOX : 4 AJMAN . UAE
www.ajmanpolice.gov.ae

ALSHUAA ALZAHABI for Advertising & Marketing

POThLIeCmEe Subject

His Highness Sheikh Ammar bin Humaid Al Nuaimi Attends
The Golden Jubilee Events In The Emirate of Ajman

Under the patronage of His Highness Sheikh Humaid bin Rashid Al Nuaimi, the Ruler of the Emirate of Ajman and a
member of the UAE Supreme Council, His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman,
witnessed the celebration of the Golden Jubilee by the Ministry of Interior, as part of the country’s celebrations of the
fiftieth year in the Ajman Marina area opposite the Ajman Saray Hotel.

The ceremony was attended by Sheikh Abdulaziz bin Commanders of the State Police, Major General Khalifa
Humaid Al Nuaimi, Head of the Tourism Development Muhammad Mubarak Al Khaili, Director of the Finance and
Department, Sheikh Rashid bin Humaid Al Services Sector in Abu Dhabi Police, and Major General
Nuaimi, Head of the Municipality and Planning Ahmed Muhammad Rafie, Head of the Secretariat of the
Department, His Excellency Sheikh Dr. Majid Organizing Committee for the Golden Jubilee Celebrations
bin Saeed Al Nuaimi, Head of the Ruler’s Court, of the Ministry of Interior, and a number of senior officers
Sheikh Muhammad bin Abdullah Al Nuaimi, Head of the Ministries of Interior and Defense, as well as a large
of the Ajman Port and Customs Department audience of citizens and residents.
as well as a number of sheikhs and officials in
government departments In the Emirate, members His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown
of the Federal National Council and members of the Prince of Ajman, stressed, on this occasion, that the great
diplomatic corps accredited to the state. achievements and exceptional successes achieved by the
Ministry of Interior, during the past fifty years, came with
The ceremony was also attended by Counselor Saif the support, guidance and care of His Highness Sheikh
Khalifa bin Zayed Al Nahyan, President of the State, may
Al Shafar, His Excellency Lieutenant-General God protect him, His Highness Sheikh Mohammed bin
Rashid Al Maktoum, Vice President and Prime Minister of
Abdullah Khalifa Al Marri, Commander-in- the UAE and Ruler of Dubai, may God protect him, and His
Highness Sheikh Mohammed bin Zayed Al Nahyan, Crown
Chief of Dubai Police, Major General Salem Prince of Abu Dhabi and Deputy Supreme Commander of
the Armed Forces, and the support of Their Highnesses,
Ali Mubarak Al Shamsi, Assistant members of the Supreme Council, rulers of the Emirates
for police and security leaders in the state.
Undersecretary of the Ministry
His Highness extended his congratulations and blessings
of Interior for Resources and to His Highness Lieutenant-General Sheikh Saif bin Zayed
Al Nahyan, Deputy Prime Minister and Minister of Interior,
Support Services, on the occasion of the celebration of the Golden Jubilee

the General

6

Theme Subject PO

ds

of the Ministry of Interior, praising what the Ministry of Interior explained in the stability that the Emirate enjoys.
has achieved over five decades in enhancing security, safety and
stability in all the emirates of the country, praising the vital role of His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown
the Ministry of Interior to support the comprehensive development Prince of Ajman, praised the distinguished level in organizing the
process witnessed by the state and its efforts to enhance security ceremony and the wonderful acts that reflected the capabilities and
and societal stability. potentials reached by the police in our country and which enhance
the UAE’s path in continuing the achievements, preserving the
His Highness, the Crown Prince of Ajman, expressed his pride gains and entering the new fifty with confidence, competence,
and gratitude in attending the celebration of the golden jubilee great expertise, modern qualification and full support from Our
organized by the Ministry of Interior in the Emirate of Ajman, wise leadership.
coinciding with the country’s celebrations of the fiftieth year,
which embodies loyalty and gratitude to those who have given For his part, Major General Sheikh Sultan bin Abdullah Al Nuaimi,
themselves for the sake of the homeland and serving their people, Commander-in-Chief of Ajman Police, expressed in a speech on
citizens and residents in our beloved country. this occasion the pride,gratitude and belonging to this dear country
in which we all participate in the celebration of the fiftieth year
His Highness expressed his thanks to the forward-looking visions under the patronage of His Highness Sheikh Humaid bin Rashid
of the wise leadership as the Ministry of Interior has been able to Al Nuaimi, Member of the Supreme Council and Ruler of Ajman. It
achieve impressive internal and external achievements and has comes within the framework of the Ministry of Interior’s celebration
won the best results of international competitiveness indicators of the Golden Jubilee within the country’s celebrations of the
in terms of security, safety and stability, placing it among the fiftieth anniversary and to complement the special and continuous
countries of the world despite the multi-nationality. activities organized by the Ministry of Interior in all emirates of the
country.
His Highness added that one of the most important achievements
of the Ministry of Interior, during the past fifty years, is the absolute
trust that all inhabitants of the Emirates, citizens and residents,
have placed in it, as the police have become the friend of the people
and in their service and ensure their comfort, security, stability
and happiness. Also, they perform this role with high efficiency
and great professionalism and also with complete impartiality and
selflessness.

His Highness Sheikh Ammar bin Humaid Al Nuaimi said: Security
comes at the forefront of the priorities of our wise leadership as it
is the main pillar of life and the first motive to stability, development
and renaissance, stressing that His Highness Sheikh Humaid bin
Rashid Al Nuaimi, member of the Supreme Council and Ruler of
Ajman, attaches the utmost importance to security and stability
in the Emirate. It is also providing security and safety for every
citizen, resident and visitor to the Emirate of Ajman. This was

7

PONLaItCioEnal Celebrations

National Celebrations

Police Celebrate Martyr’s Day As A Tribute To The Sacrifices of Martyrs

Cars and Motorcycles Rally Police Celebrate with Employees The UAE Fiftieth Year

8POLICE

National Celebrations PO

Sharing The Joy of Fifty Years With Customers Sharing The Joy of Fifty Years With School Students

Police share The Joy of Celebrating The Fiftieth Year With Disabled People

Sharing Celebration of The Fiftieth Year With Public In Malls Organizing Cultural Heritage Competitions For The Public
In Al-Taleh Square

9 PO

VISITS P

POLICE

Ajman Ruler Reviews Interior Ministry Future Plans ,
Programs , Strategy

His Highness Sheikh Humaid bin Rashid Al Nuaimi, Member of the Supreme wise leadership of the UAE under the leadership of His Highness Sheikh
Council and Ruler of Ajman, in the presence of His Highness Sheikh Ammar Khalifa bin Zayed Al Nahyan, President of the State, “may God protect him”,
bin Humaid Al Nuaimi, The Crown Prince of Ajman , was briefed in his office his brother, His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice
at the Ruler’s Court about the plans, programs and strategy of the Ministry President, Prime Minister and Ruler of Dubai, “may God protect him”, His
of Interior in all security fields as well as the ministry’s efforts to provide Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu
services of high quality that satisfy customers with all security agencies in Dhabi,The Deputy Supreme Commander of the Armed Forces, and their
the country in general and the Emirate of Ajman in particular. brothers, members of the Supreme Council, the rulers of the Emirates, who
attach great importance to the value of security for human and community
This came during the reception of His Highness, the Ruler of Ajman, to His and to providing the finest services to citizens and residents.
Excellency Major General Khalifa Hareb Al Khaili, Undersecretary of the
Ministry of Interior, who gave His Highness a brief overview of the future During the meeting, a number of service initiatives and expansions of the
programs and work strategy in all departments of the Ministry to support security services in terms of infrastructure or equipment were discussed as
security work and consolidate the concept of safety and stability through well as human cadres that serve citizens and residents to satisfy customers
the expansion of the preparation of security programs and the organization and make them happy with these services.
of more awareness campaigns in all security fields as well as the need for
distinguished services, both in the security sector and other sectors in the His Highness listened from the Undersecretary of the Ministry of Interior to
Ministry of Interior. the plans and programs carried out by the Ministry of Interior in accordance
with the latest methods used globally to limit and control security issues,
His Highness valued the vital programs and plans being implemented by whether traffic or other.
the Ministry of Interior, for which the credit is due to the directives of the

A Delegation From Ajman Police Discusses Cooperation Frameworks
,Strengthening Security Initiatives With Legal Expertise With The
Ministry of Justice

Within the framework of cooperation and exchange of visits and legal and security used in the Ministry, including wheelhouse software and display technology.They
expertise between the Ministry of Justice and the Ministry of Interior in the country; learned about the most important programs from the court work monitoring systems
a delegation from the Ajman Police General Headquarter visited the headquarters and the smart justice program to follow the progress of cases, communication
of the Ministry of Justice as they were received by the Counselor, Dr. Saeed Ali mechanisms and respond to customers.
Bahbouh Al Naqbi, Acting Undersecretary of the Ministry of Justice.
At the end of the visit, His Excellency, the Acting Undersecretary of the Ministry,
The delegation reviewed several initiatives launched by the Ajman Police General presented a commemorative shield from the Ministry of Justice to the delegation of
Headquarter .Several topics related to cooperation mechanisms between the the Ajman Police General Headquarter , which was received by Lt. Col. Ahmed Saeed
Ministry of Justice and the Ajman Police General Headquarter were also discussed. Al Nuaimi, Director of Criminal Investigations and Investigations Department.

The Acting Undersecretary of the Ministry of Justice praised the efforts of the team
from the Ajman Police General Headquarter and stressed the importance of requiring
the professionalism of the Ministry of Interior in designing the measurement system
and the accuracy of indicators, as they have an increasing impact on enhancing the
country’s reputation in terms of global competitive indicators such as the indicator
of a sense of security and the rule of law.

His Excellency directed the ministry’s work team in coordination with the Ajman
Police General Headquarter to support the initiatives presented with the necessary
data and to clarify the judicial procedures and related laws to facilitate the launch of
the desired services. His Excellency also accompanied the delegation on a field visit
in the corridors of the Ministry of Justice to see the Innovation Lab and the Command
and Control Center to inform them about the capabilities of the electronic systems

1P0OLICE

POLICE VISITS PO

His Excellency The Minister of Justice Visits Ajman
Police ,Praises Its Readiness and Progress

They were welcomed by Lt. Col. Hisham Abdullah Bushhab, Director of
Operations Department where His Excellency was briefed on the most
prominent regulations , technical updates to the report management
system, linking security systems, unifying the mechanism for receiving
reports and calculating response time in Ajman Police.

He was also briefed on the leadership’s efforts at the Police Training
Center and the training programs provided to enhance the expertise and
develop the knowledge and expertise of police officials.

His Excellency Abdullah Sultan bin Awad Al Nuaimi, Minister of Justice in the During the visit, joint projects and tasks developed between the two
country, praised the readiness of the Ajman Police General Headquarter and its sides and ways of strengthening cooperation in support of serving,
excellence in its security and smart service path and its relentless endeavor to security and stability of society in the country were discussed. His
enhance the quality of life.This came during his visit to the Ajman Police General Excellency praised the efforts exerted by the Ajman Police General
Headquarter . He was welcomed by Major General Sheikh Sultan bin Abdullah Al Headquarter in the field of developing security work and its quest to
Nuaimi, Commander-in-Chief of Ajman Police accompanied by His Excellency develop systems and mechanisms of work in accordance with the latest
Brigadier Mubarak Khalfan Al Razi, Director General of Resources and Support international methods and technologies, leading to quick response to
Services, and a number of senior officers and non-commissioned officers in Ajman reports and reaching the lowest rates of police response time. He praised
Police. its excellence in the field of customer service by obtaining a five-star
rating for 4 comprehensive police stations and the Traffic and Licensing
His Excellency the Minister was accompanied by the Commander-in-Chief of Services Center.
Ajman Police on a tour in which he visited the Operations Room of the Command.
For his part, His Excellency Major General Sheikh Sultan bin Abdullah
Al Nuaimi valued the visit of His Excellency the Minister of Justice to the
Ajman Police General Headquarter , and presented to His Excellency the
book “Ajman Police between Yesterday and Today” and a commemorative
shield, stressing his happiness that the Ajman Police will continue and
exert all efforts to enhance security and safety and support Realization
and vision of the UAE and its wise leadership.

Ajman Police Present Its Best Practices In Customer Happiness
Field To The Ajman Municipality and Planning Department

The Ajman Police General Headquarter received a delegation from the beyond customers’ expectations.
Municipality and Planning Department, that attended to review the best
practices and initiatives that contributed to the achievement of a number of During the visit, the delegation was briefed on the most successful practices
Ajman Police Departments with a five-star rating.This is within the framework in the field of customer happiness, and the excellent facilities and services
of achieving institutional leadership and strengthening community provided by the comprehensive police Department to customers, thanking
partnership with various authorities and institutions in the country.Lt. Col. Ajman Police for their cooperation in exchanging experiences to develop
Ghaith Khalifa Al Kaabi, Head of the Comprehensive City Police Station, and work and improve the quality of service delivery, wishing them more
Major Muhammad bin Hazeem Al Suwaidi, Head of the Customer Happiness excellence and pioneering.
Department, received the delegation which included Mr. Rashid Bani Hashem,
Director of Communication and Marketing Department in Ajman Municipality
and Planning Department, and a number of department administrators,
in the presence of a number of representatives of comprehensive police
departments and service development teams in the centers.

The head of the comprehensive city police Department welcomed the
delegation and praised their visit and their keenness on exchanging
experiences, stressing that Ajman Police are always keen on enhancing its
cooperation and exchanging its experiences with its partners in various fields,
stressing that achieving customer happiness and satisfaction is achieved
by simplifying procedures and reducing time, effort and cost of getting the
service. Emphasis should also be placed on enhancing positive interaction
with customers to understand their needs and aspirations to design priority
services, in addition to working on proactive principle in providing services

11 PO

PIONEERING &EXCELLENCE P

POLICE

Ajman Police Obtained Innovation Lab Accreditation
From Global Innovation Institute(GINI)

heikh In a new achievement added to its series of distinguished achievements in departments and members of the innovation team at the Ajman Police
him”, the field of innovation, the Ajman Police General Headquarter obtained the General Headquarter .
, Vice innovation lab accreditation certificate from the Global Innovation Institute
”, His “GINI” in the United States of America, in accordance with international His Excellency the Commander-in-Chief of Ajman Police stressed the
f Abu standards for meeting the highest standards of innovation support and importance of supporting innovation infrastructure in order to achieve the
their practice so the laboratory becomes one of the internationally accredited strategic directions of the government in making innovation a priority which
, who innovation laboratories that meets international standards, and the first supports improvement, development and readiness for the future to achieve
munity police authority at the state level to obtain accreditation. the UAE Fifty Centennial Plan and the National Quality of Life Strategy to
make the UAE one of the best countries in the world in all fields.
of the His Excellency Major General Sheikh Sultan bin Abdullah Al Nuaimi,
ed as Commander-in-Chief of Ajman Police, received the accreditation certificate His Excellency added that Ajman Police are keen on supporting and promoting
omers from Dr. Tariq Al-Khayat, Executive Director of Pioneers of Excellence for innovation, as it is one of the most important pillars on which institutions rely
Management Consulting, the authorized agent of the Global Institute (GINI),In on to achieve renaissance in technology and artificial intelligence to keep
rior to the presence of His Excellency Brigadier Ali Obaid Al Shamsi, Director of pace with the rapid development witnessed in technology and techniques , in
dance the Strategy and Performance Development Department, and His Excellency addition to that “encouraging a culture of innovation in the institutional work
ssues, Brigadier Mohamed Shaiban Suwaidan, Director of Human Resources environment is one of the most important strategic objectives that Ajman
Department and Head of the Innovation Team,as well as the directors of Police seek to achieve”.

Obtaining Global Standards of Customer Satisfaction and Purchasing
Sustainability

Ajman Police General Headquarter obtained the Director of Strategy and Performance Development added
international standard for customer satisfaction ISO that the police obtained the international standard for
10004:2018 and the standard for purchasing sustainability customer satisfaction ISO 10004:2018 as part of its efforts
ISO 20400:2017 from SGS Gulf LTD after completing to enhance customer satisfaction and happiness about the
all the conditions and requirements for obtaining the services provided.It is a specification that goes beyond its
two specifications.His Excellency Brigadier Ali Obaid objectives to achieve satisfaction and happiness to meet
Al Shamsi, Director of Strategy and Performance the expectations of customers and achieve anticipatory in
Development at Ajman Police, stated that the procurement providing services, and it is one of the most important keys
sustainability specification is an international specification to distinguishing the institution for its role in monitoring
related to the financial performance of the institution. and measuring customer satisfaction.It contributes to
The importance of this standard is due to its great role in identifying improvement opportunities for the institution’s
achieving sustainable development in the environmental, policy, services and procedures and enhancing customers’
social and economic fields through its association with the confidence in the quality of services provided.
support and development of small projects, sustainability
in the purchase of everything that supports a sustainable His Excellency Brigadier Ali Obaid Al Shamsi thanked
environment and the provision of renewable energy SGS Gulf LTD for their great efforts in awarding the two
sources. specifications certificates. For its part, SGS Gulf LTD
congratulated the Ajman Police General Headquarter and
He pointed out that the Ajman Police is the first government its employees for obtaining the two specifications, wishing
agency to obtain this specification at the level of the the Ajman Police and its leadership further progress,
Ministry of Interior and the Government of Ajman. The excellence and success.

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