Course Curriculum 2017-v2

Course Catalog 2017

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Welcome to our 2017 Course offerings

Learning is an ongoing, dynamic and continuous process, which needs to be part of an individual’s DNA. For an organization to be successful, in today’s
environment, which is fast-paced, complex and going through continuous transformation it is important to focus on ways to focus on increasing
knowledge, competence and performance levels on an ongoing basis.
This could be achieved through leveraging continuous learning and its application for better competitive advantage and dealing with challenging
situation.
With a view to provide learning opportunities to our people to enhance their knowledge, skills & abilities we are happy to present our Course Catalog
– containing information on the various range of programs available to encourage learning and development. This catalog apprises you with a variety
of offerings to support your learning style through iLearn, facilitator led classroom program, webinar and Virtual learning.
Please make sure you discuss any learning opportunities you wish to pursue with your manager as part of your developmental journey.

Nestle Nutrition Human Resources

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Courses at a Glance

All Employees People Managers Emerging Leaders Leaders
/ Senior Manager
 NLF Overview  Every Day Coaching  The Leadership
 Managing Through  ASET – Blue  The Leadership Challenge
 Goal Setting Challenge
Change  CEGOS Library  Managing People at
 High Impact  BIG Think  Situational Leadership Nestle
II
Presentations  Situational Leadership
 People are Talking:  Rive Reine/IMD II
 The Leadership
Speaker Series  Prevention of
 5 Choices Connection Workplace
 Diversity & Inclusion Harassment

Unconscious Bias  Engagement
 ASET – Green Interviews
 The Complete Skilled

Negotiator
 Prevention of Workplace

Harassment
 Innovation

Fundamentals Training
 SkillSoft Library
 Florham Park Library

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Table of Contents

 Medium of delivery of course – Virtual (eLearning) / Webinar / Instructor led

 Outline giving brief description of the course offered

 Objectives of the course and what do you stand to gain as a participant

 Duration of the course

 Course fees, if applicable

 Pre-requisite/ Pre-work, if any preparation that needs to be completed prior to taking the course or any course should have been completed
prior to taking this one

 Post-work, if any assignment or task that needs to be completed after taking the course

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NLF Overview

Course Description:
The Nestlé Leadership Framework (NLF) identifies the key behaviors that support the development of our employees worldwide. It addresses the way
we work within Nestlé – how people achieve their targets and objectives. Our ability to continuously evolve as a company is key to remain competitive.
The Nestlé Leadership Framework sharpens the right leadership capabilities to support the future requirements of our business. While the NLF primarily
serves as a development model through our PDGs, it also touches many of our people-oriented processes such as recruiting, job success profiles, NCE
leader development, PEs, and 360 feedback. In this interactive eLearning module, you will learn about the NLF, all the essential elements of the model,
and how it is used in the PDP and PE processes.
Learning Objectives:

As a participant, you will:
 Explore the primary elements of the Nestlé Leadership Framework.

 Know the role the Nestlé Leadership Framework plays in the annual PE/PDG processes.
Duration: 30 minutes
Pre-requisite / Pre-work: N/A
Post-work: N/A

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Every Day Coaching

Course Description:
Every Day Coaching fundamentals equips line managers with the skills to incorporate a Coaching approach in day-to-day management as well as in
specific development discussion with their staff, such as PDP
Learning Objectives:

As a participant, you will:
 Establish rapport with your “coachee.”
 Use the G.R.O.W. model.
 Learn the use four coaching skills: Questioning / Listening / Giving Feedback / Challenging.

 Be able to apply three roles of a coach: Teacher / Guide / Facilitator
Duration: One day
Pre-requisite / Pre-work: N/A
Post-work: N/A
Course fee: $150/person

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Managing Through Change

Course Description:

In the Managing Through Change course, we introduce “The Change Cycle” model and work on how to navigate through change as individuals. This course is designed
to first explore how to move ourselves through change, and then layers on techniques to apply this knowledge and help facilitate change for others. When you take
Managing Through Change, you do not need to take Succeeding Through Change. The Succeeding Through Change content is included in the Managing Through
Change course.

If you are growing into a leadership role or looking to be a better leader to your peers, this is a great course for you. While you may be great at navigating through
change yourself or a “Successful Changer,” after attending this course you can be a “Successful Change Leader.”

Learning Objectives:

As a participant, you will:
 Identify the six stages of the Change Cycle and how they affect us at the mental, emotional and behavioral level
 Pinpoint which stage of The Change Cycle you are in with regard to a specific change
 Differentiate between proactive and reactive change situations and the best skills to use for successful change
 Build new and more resourceful change strategies for self-management

 Have a system for identifying the patterns that play out in the change process

Duration: One day

Pre-requisite / pre-work: N/A

Post-work: N/A

Course fee: $400/person

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The Leadership Challenge

Course Description:

Approaching leadership as a measurable, learnable, and teachable set of behaviors, The Leadership Challenge framework grew out of rigorous research that first began
in 1982 when Jim Kouzes and Barry Posner set out to understand those times when leaders performed at their personal best. They conducted hundreds of interviews
and reviewed hundreds of cases studies and survey questionnaires. What emerged were five fundamental practices common to extraordinary leadership
achievements.

Here’s what Kouzes and Posner have to say about the model: “Leadership is not about personality; it’s about behavior—an observable set of skills and abilities. And
when we first set out to discover what great leaders actually do when they are at their personal best, we collected thousands of stories from ordinary people—the
experiences they recalled when asked to think of a peak leadership experience. Despite differences in culture, gender, age, and other variables, these “Personal Best”
stories revealed similar patterns of behavior. In fact, we discovered that when leaders are at their personal best there are five core practices common to all: they
Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and last but certainly not least, they Encourage the Heart.”

In this two-day workshop, you will learn about the five core practices and how to bring them to life in your work. You will also participate in a 360 assessment to
identify areas of strengths and where opportunities may lie within the core practices to assist you in this personal journey to becoming a better leader.

Learning Objectives: Duration: Two days
Pre-requisite / Pre-work: N/A
As a participant, you will: Post-work: N/A
Course fee: $1000/person
 Identify your leadership strengths and weaknesses
 Clarify and communicate your fundamental values and beliefs
 Set the example for others by aligning your actions with shared values
 Express your image of the future
 Inspire others to share a common vision
 Search for opportunities to change and improve
 Experiment with innovative ideas and learn from accompanying mistakes
 Build collaboration, teamwork, and trust
 Strengthen the ability of others to excel.

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High Impact Presentations

Course Description:

Strong presentation and influencing skills can have a significant impact on achieving business goals. This course will address increasing credibility, utilizing effective
openings, closings & evidence, leveraging power point, becoming clear and concise, demonstrating appropriate body language and most importantly, becoming an
influential presenter.
The course will help you become more efficient and proficient with the skills of providing information to others through use of technology.

Learning Objectives:

As a participant, you will:

 Identify essential components of a presentation
 Organize information in a clear and precise manner
 Implement techniques for varying vocal tones and body language
 Create an attention grabbing opening and closing
 Provide techniques to engage with the audience
Duration:
Pre-requisite / pre-work:
Post-work:

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/ People are Talking: Speaker Series

Course Description:

This series offers our staff an alternative means of learning, and collaborating cross-functionally. The goal of the series is to host speakers that represent a variety of
fields and interests, and who can introduce the organization to new and unique ideas and trends to spark application within our business. The course will help you
become more efficient and proficient with the skills of providing information to others through use of technology.

Learning Objectives:

As a participant, you will:

 Varies Based on Program

Duration: Varies Based on Program
Pre-requisite / pre-work: N/A
Post-work: N/A

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5 Choices

Course Description:

Supported by both science and years of experience, this course outlines specific methods for making selective and high-impact choices about where to invest your
valuable time, energy and attention. This workshop helps you make five fundamental choices that dramatically increase your ability to focus on your most important
outcomes.

Learning Objectives:

As a participant, you will:

 How to measurably increase your productivity as an individual, a team member and part of the organization;
 Discover how to balance your most important roles and goals
Duration: One day
Pre-requisite / pre-work: N/A
Post-work: N/A

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Situational Leadership II

Course Description:

Situational Leadership is a shared process that will help you increase the quality and quantity of conversations you have with your team members, accelerate their
development, increase their performance, and support autonomy. This program will have you apply basic skills for driving employee performance. You will identify
ways that people transition from individual contributor to supervisor and how to match your approach to their needs through directing, supporting, coaching and
delegating. As an outcome of this training, you will be able to analyze, diagnose and apply the Situational Leadership concepts effectively and make an immediate
impact on your own results and those of others you work with.

Learning Objectives:

As a participant, you will:
 Learn the Situational Leadership model and a set of tools.
 Increase the quality of conversations with the people you lead.
 Use a common language for leadership with your team and colleagues.
 Develop others’ competence, commitment, and self-reliance.
 Increase trust and a sense of partnership with the people you lead.
 Develop and retain your most talented team members.

 Contribute even more to your team’s and the company’s success.

Duration: Two days

Pre-requisite / pre-work: Pre-work will be sent 3 weeks prior to course

Post-work: N/A

Course fee: $400/person

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Fierce Conversations

Course Description:

Fierce Conversations teaches attendees how to ignite productive dialogue that interrogates reality, provokes learning, resolves tough challenges and enriches
relationships.

Learning Objectives:

As a participant, you will:
 Address attitudinal, behavioral or performance issues
 Confront tough issues with confidence and skill
 Clarify what is at stake if nothing changes
 Enrich relationships through honest, respectful discussion
 Solve recurring problems
 Gain input from all meeting attendees
 Help make better, more informed decisions
 Develop buy-in across the entire team
 Break down departmental walls

 Implement action plans to move forward

Duration: One day

Pre-requisite / pre-work: N/A

Post-work: N/A

Course fee: $229/person

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Rive Reine/IMD* *Manager Nomination and ILT approval

Course Description:

See Rive Reine catalog for courses listing

Learning Objectives:

As a participant, you will:

 Varies based on program
Duration: Varies based on program. Requires Travel to Vevey, Switzerland
Pre-requisite / pre-work: Varies based on program
Post-work: Varies based on program
Course fee:

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Diversity and Inclusion: Unconscious bias

Course Description:

This e-learning communicates the importance of diversity as a business imperative for Nestlé USA. It is designed to heighten your awareness and sensitivity about
diversity and inclusion in the workplace so that you will be successful in embracing and fostering our commitment to diversity and inclusion. This course is mandatory
for all NUSA salaried employees

Learning Objectives:

As a participant, you will:
 Understand how we define diversity and inclusion.
 Understand the business case for diversity and inclusion
 Increase the level of inclusion in your work area.

 Learn how to respond effectively to differences.
Duration: 30 minutes
Pre-requisite / pre-work: N/A
Post-work: N/A

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Diversity and Inclusion: Unconscious bias

Course Description:

This e-learning communicates the importance of diversity as a business imperative for Nestlé USA. It is designed to heighten your awareness and sensitivity about
diversity and inclusion in the workplace so that you will be successful in embracing and fostering our commitment to diversity and inclusion. This course is mandatory
for all NUSA salaried employees

Learning Objectives:

As a participant, you will:
 Understand how we define diversity and inclusion.
 Understand the business case for diversity and inclusion
 Increase the level of inclusion in your work area.

 Learn how to respond effectively to differences.
Duration: 30 minutes
Pre-requisite / pre-work: N/A
Post-work: N/A

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ASET - Green

Course Description:
Learning Objectives:

As a participant, you will:

Duration:
Pre-requisite / pre-work:
Post-work:

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ASET- Blue*

*Nomination only

Course Description:

ASET is all about Winning in Infant Nutrition. It was developed to instill in our people key infant nutrition business specific competencies to win the Nestle way. The
focus is on what really matters: Winning with HCPs, Consumers and Shoppers in the market place. There are 4 levels: Green, Blue, Silver and Gold.

Learning Objectives:

As a participant, you will:

 Understand how the businesses of Nestle Nutrition
 Review the history of the products and practices of Nestle Nutrition

 Discuss winning with HCPs, Consumers, and Shoppers

Duration: Four days
Pre-requisite / pre-work: Aset - Green
Post-work: N/A

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The Leadership Connection*

*Manager Nomination and ILT approval

Course Description:

Provides an environment where emerging leaders, and high-potential individual contributors, build capabilities and maximize their leadership potential. This
comprehensive leadership program uses the competencies of the NLF as a roadmap for skill development. It includes the following components: Classroom based
learning; Real-World application via Group Business Projects; Mentoring.

Learning Objectives:

As a participant, you will:

 Build leaders’ self-awareness of their personal leadership development areas
 Elevate leaders’ motivation and commitment to the Leadership Development curriculum
 Equip leaders to accept ownership for their leadership attitude, style, and impact on employees
 Reinforce the importance of leading in an ethical, high-integrity way
 Equip leaders to create a climate of trust in which people want to do their best
 Practice motivating a diversity of individuals
 Build leaders’ ability to invite input and recognize contributions
 Enable leaders to help team members understand the importance of their contributions through effective communication and linking their development to

team / Nestlé strategy
 Cause leaders to realize that talent development is their top priority
 Create the optimal mindset in leaders with underlying values and beliefs that drive commitment and conviction to talent development
 Elevate the ability of leaders to maximize the potential of their team members, by combining previously developed technical skills with an optimal talent

development mindset
 Elevate leader’s understanding of the business and competitive environment
 Enable making connections between diverse ideas and situations and simplifying

complex issues
 Practice engaging and influencing outside stakeholders

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 Enable leaders to align strategy across the organization
 Build skill in developing a clear long-term vision with the achievement of day-to-day goals
 Equip leaders to delegate appropriately, share information and resources, empower team members to solve problems, and measure results
 Facilitate leader’s adaptation of their communication style to the needs of their audience
 Practice influencing through credible communication
 Equip leaders to anticipate the reactions and objections of others, find common ground, and develop relationships with key decision makers
 Equip leaders to constructively question current practices and champion unpopular ideas
 Build the courage and skills to respectfully say what needs to be said
 Practice remaining composed in tough situations
 Elevate leader’s ability to enhance commitment to change through involvement of those impacted
 Empower leaders to deliver effective, and credible change communication

Duration: 8 Days over 10 month period (requires travel)
Pre-requisite / pre-work: 360 Feedback completion
Post-work: Meet with your Manager to discuss and review your learning and action plan. Incorporate your course Development Action Plan into your PDP.

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Goal Setting

Course Description:

This half-day session offers individuals a new take on SMART goals and explores the latest research regarding motivation and goal setting. Individuals get off to the
right start by creating goals that are truly SMART so they can focus their energy, sustain motivation, and increase the likelihood of achieving successful outcomes.

Learning Objectives:

As a participant, you will:

 Understand how the businesses of Nestle Nutrition
 Review the history of the products and practices of Nestle Nutrition

 Discuss winning with HCPs, Consumers, and Shoppers

Duration: Half day
Pre-requisite / pre-work:
Post-work: N/A
Course fee: $75/person

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The Complete Skilled Negotiator*

*Role dependent

Course Description:

The overriding objective of this workshop is to give individuals a critical edge in any negotiation. The workshop provides the psychology, behaviors and commercial
dynamics of negotiation across all business disciplines and sectors. The aim is to gain competitive advantage – in both the short and long-term. The workshop
delivers real behavioral shifts with a positive and measurable impact on the bottom line.

Participants will learn the practical skills needed to negotiate effectively in high pressure situations using video analysis and interactive tools to determine the
appropriate negotiating strategies. Critical trading skills are integrated through the use of conditional bargaining, building value into proposals, and working with
agendas and issues maps.

Learning Objectives:

As a participant, you will:
 Plan and prepare for negotiations optimizing the available intelligence. Develop and control the negotiation agenda and implement the most appropriate
strategy.
 Effectively question the other party and use effective listening skills.
 Control other party’s aspirations and balance of power. Create the right climate, maintain self-control and manage perceived conflict.

 Trade across a range of concessions to achieve maximum benefit and highly profitable deals

Duration: 4.5 days

Pre-requisite / pre-work: Pre-worked assigned by the GAP Partnership

Post-work: Pre-worked assigned by the GAP Partnership

Course fee: $5000/person + T&E

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Prevention of Workplace Harassment

Course Description:

This online course for supervisors is a module designed to educate supervisors in identifying, preventing, reporting and addressing inappropriate workplace harassment
including sexual harassment. The course also discusses additional topics such as discrimination, workplace bullying and the legally protected categories under state
and federal law such as race, gender, national origin, religion, etc.
In addition, the module is intended to satisfy the training requirement for people managers under certain state laws. All employees in a supervisory role are required
to take this training within 60 days of being hired or transferred to the role, and are required to be re-trained every two years

Learning Objectives:

As a participant, you will:
 Learn definitions and tips on how to identify harassment along with appropriate responses and prevention tips
 Demonstrate knowledge gained during the modules by responding to questions and quizzes. View Leader Insights
 See Company Policies and how to reach out for additional questions

 Pass embedded tests
Duration: 3 hours
Pre-requisite / pre-work: N/A

Post-work: N/A

Course fee: $150/person

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Prevention of Workplace Harassment

Course Description:

This online course is designed to provide learners with an overview of harassment laws and key policies and procedures that must be followed as an employee. This
will provide the opportunity to view the Nestlé policy with a focus on employee's rights and responsibilities. By learning to identify harassment objectively, learners
will be able to avoid situations, behaviors, language and actions that might be offensive to others. All employees in a non-supervisory role are required to take this
training within 60 days of being hired.

Learning Objectives:

As a participant, you will:
 Learn definitions and tips on how to identify harassment
 Understand role in preventing harassment
 Demonstrate knowledge gained during the modules by responding to questions and quizzes
 See Company Policies and how to reach out for additional questions

 Pass embedded tests
Duration: 3 hours
Pre-requisite / pre-work: N/A

Post-work: N/A

Course fee: $150/person

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Innovation Fundamentals Training*

*Nomination only / Role dependent

Course Description:

This online course is designed to provide learners:

• Innovation Competency: Participants looking to lead generation (then commercialization) of new ideas by exploring expansive thinking beyond perceived
boundaries. This would be achieved through new ideas born from creative problem solving in idea generation, and learning from both innovation successes
& failures. This also involves a willingness to take non-traditional approaches to problems, & a strong emphasis on cross-functional collaboration to arrive at
a solution.

• Consumer Insight & Empathy Competency: Participants looking to develop a keen understanding of consumer behavior & underlying motivational drivers.
This would be achieved by internalizing the core consumer through formal/informal immersion, to move beyond the “what,” to thorough understanding of
the “why” in consumer behavior.

• Marketing Strategy Competency: Participants looking to be able to synthesize data & insights into a strategic, actionable marketing vision that is led by

thinking that is both insights driven, and results focused. This would be achieved by insights targeting true white space in the category, while setting goals
aligned to a defendable, long-term brand strategy.

Learning Objectives:

As a participant, you will:
 Have an understanding of the innovation journey and stages of development
 Put into practice a new suite of tools for existing and future projects
 Have a commitment to the behaviors that fuel productive collaboration and innovation
 Provide fresh thinking on how to get close to consumers and spot opportunities from their behaviors
 Share a spirit of community among fellow participants

Duration: 3 days

Pre-requisite / pre-work: To be provided prior to training Post-work: N/A

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Engagement Interviews

Course Description:

An Engagement Interview is a structured discussion between a leader and a colleague to learn specific actions that must be taken to strengthen that colleague’s
engagement and retention with the organization and develop a better understanding of what the unique needs and motivators are of each colleague Stimulating
growth and development for both the colleague and the leader in an effort to create a win-win. In some cases this will mean the manager also learning where they
may enhance their own leadership skills
The key with engagement interviews is that they have a structure with a standardized framework across the organization. This workshop will provide you with a set
of questions and prompts you can use to facilitate the discussion, as well as an agenda for the interview. While there is a standardized framework, managers are
expected to own this processes, tweak their approach stylistically based on what each colleague needs from the conversation and plan to action around learnings.
Colleagues should leave the conversation feeling that their respective managers are authentically invested in them because they truly value and care about them.

Learning Objectives:

As a participant, you will:
 Learn specific actions that must be taken to strengthen that colleague’s engagement and retention with the organization
 Develop a better understanding of what the unique needs and motivators are of each colleague

Duration: 2 hours
Pre-requisite / pre-work: Conduct Engagement Assessment

Post-work: Conduct interviews with your team members

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/ CEGOS Library

Course Description:

International library available in bundles; purchased 10 leadership courses for LEAD participants:
1. Managing change: process and tools
2. Creating a vision of the future
3. Making a success of your first management role
4. Behavioral flexibility of the manager
5. Guiding team and individual actions
6. Becoming a manager /coach
7. Effective decision making
8. Building win-win relationships with your team
9. Improving communication by adapting to others

10. Emotional intelligence fundamentals

Learning Objectives:

As a participant, you will:

Varies based on program

Duration: Varies based on program

Pre-requisite / pre-work: Varies based on program

Post-work: Varies based on program

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/ BIG Think

Course Description:

Innovative learning/leadership video library to engage and share ideas. Purchased 5 bundles for LEAD participants:
1. Teamwork
2. Interactive Communication
3. Creativity & Innovation
4. Adaptability
5. Decision Maker

Learning Objectives:

As a participant, you will:

Varies based on program

Duration: Varies based on program
Pre-requisite / pre-work: Varies based on program
Post-work: Varies based on program

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/ Skillsoft Library

Course Description:

SkillSoft is a vendor that provides cloud-based learning solutions. Employees have access to a library of self-paced learning solutions, courses, books, and videos that
address a variety of learning needs. Some of the subject areas include Leadership Development, Personal Effectiveness and MS Office.
Login will be integrated within iLearn and accessible from the Home page by 1/1.

Learning Objectives:

As a participant, you will:

Varies based on program
Duration: Varies based on program
Pre-requisite / pre-work: Varies based on program
Post-work: Varies based on program

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/ Florham Park Library

Course Description:

A variety of business, management and leadership books will be available for loan from our FP library beginning January 2016.

Learning Objectives:

As a participant, you will:

Varies based on program
Duration: Varies based on program
Pre-requisite / pre-work: Varies based on program
Post-work: Varies based on program

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