NWSC Water Herald July-December, 2018

 Vol 2 Issue  9 Jul-Dec 2017

THE

WATER
H E R A L DWaterforall

Water is Life

NATIONAL WATER & SEWERAGE CORPORATION.  waterug @nwscug @nwscug
PLOT 3 NAKASERO, P.O.BOX 7053 KAMPALA.
TEL:+256-0313 315 100/312-260 414/5
EMAIL:[email protected].



3 Managing Director's Message FO ELBAT CONTENTS

4 NWSC Continues Expansion to Serve More
Ugandans

10 Masindi Multi-Billion Project Completed

13 National Water and Barclays Bank
Partnership bares Fruit

15 NWSC Hailed for Outstanding
Performance Yet Again!!

17 NWSC in Partnership with Huawei Intl.

20 NWSC in Capacity Building with VEI

21 NWSC Crowned Best Digital Customer
27 Care Service in Gov't.

Over 200 NWSC Staff Graduate in
practically aquired Skills

EDITOR'S

Message

Welcome to this edition of the Water Herald,
our bi-annual supplement re-designed for
the satisfaction of not only the esteemed
customer but all stakeholders. As a nation we
might be living longer, we however want to
help you live better, too.

With this issue, we have chosen to bombard
you with not only news, accountability but
also tips to understand our service and also
to better your intake of said services.  

We aim to cut through the confusion and
give you clear, sensible and reliable
information from a committed and delighted
workforce that you can trust.

We want it to be both entertaining and
informative, but above all useful.

Do have a great read.
Thank you.

Dr. Eng. Silver
Mugisha

MANAGING DIRECTOR

Welcome to yet another issue of the Water Herald.
National Water and Sewerage Corporation has
made great strides toward achieving our vision of
being the leading customer centered water utility
in the world as our new NWSC Strategic Direction
takes into account the strategic and overarching
Government Policy of transforming Uganda from a
peasantry to a modern and prosperous economy
as enshrined in the National Development Plan
(NDPII), NRM manifesto (2016-2021) as well as
Vision 2040. Water supply and Sewerage services
offer many developments related benefits in
addition to improved health.

As a company that seeks to be a part of the
communities in which it operates, NWSC has
taken the message of "Water for all" to every
community and we look forward to significant
improvements in all our operations.

As a key yardstick, we shall endeavor to fast track
the implementation of the various performance
improvement programs and projects. Furthermore,
we shall continue seeking innovative solutions so
that the fruits of safe, clean, affordable and
effective water and sewerage services are
delivered to all urban areas.

I wish to pledge my support to the corporation's
management and staff and in addition remind all
the stakeholders that besides all the achievements,
there is still an enormous challenge that lies ahead.
I have faith that through cooperation and
dedication, we shall rise to the occasion and take
the performance of NWSC another notch higher.

Thank you.

NWSC Continues Expansion
to Serve More Ugandans 

National Water and Sewerage Corporation
has expanded its services footprint from 197
towns to over 200 towns of operation
following the handover of an additional 25
towns by the Minister for Water and
Environment, Sam Cheptoris. Notably,
NWSC covered only 23 urban centers in
2013 but the corporation, one of the few
well-run public companies, has also been in
massive infrastructure growth with an
annual average of over 1,000km of water
pipe network extended across the country
compared to an annual average of only 80
km five years ago.

NWSC’s Managing Director, Dr. Eng. Silver
Mugisha said the expansions are in line with
the corporation’s 5-year strategic direction
(2013-2018) launched in November 2013. The
objective of the expansion is to ensure that
NWSC meets the accelerating growth in
demand for services. Dr. Mugisha added that
the increase in urban centers and the
growth within the existing towns comes
along with challenges related to
inadequacies in service delivery.

However, the corporation’s projects under
Infrastructure Service Delivery Programme
(ISDPs) and the Water Supply Stabilization
Programme (WSSP) in various towns under
NWSC’s jurisdiction are expected to address
the supply challenges, officials highlighted
by Dr. Mugisha who stressed that the ISDP
and WSSP have seen access to water grow
in leaps in and bounds with more people
being served through increased access and
supply reliability.

In addition, NWSC is now laying an average
of 1000kms of water mains per year to
which Dr. Mugisha attached significance as
because it is funded from the corporation’s
internally generated resources.

NWSC RECIEVES NEWLY
GAZETTED TOWNS

In a bid to officially handover
the newly gazetted town of
Rwenkobwa under Ibanda area
with the water board and
scheme operator, NWSC
officials, SMOP Western and
South Western Prof Mahmood
Lutaaya, Ibanda area manager
Ms. Catherine Illekomurit and
the manager Kamwenge Ms.
Barbra Amumpaire
rendezvoused for a prep
meeting.

It should be noted that over 30
towns were added onto the
NWSC grid, with all towns
situated in the Western and
South Western, Eastern and
Northern and the Central
regions. Throughout the week
there will be profiling of the
towns looking at location,
NWSC area office in charge,
coverages and possibilities of
expansion and feedback from
customers

Budaka to

seek solace

under

NWSC

Umbrella 

With the NWSC towns'
increased tenfold to over 200,
more towns are still
clamoring to come aboard.

This comes after the Mbale
Team made a presentation to
the Budaka Town Council
members who were so
impressed and resolved to
release their private
operator, Trandit, to pave way
for NWSC. Reportedly, the
council resolution, minutes
and letter to the Hon.
Minister of Water and
Environment were almost
immediately prepared.

National Water Takes
over Anaka Town

A team from NWSC-Gulu comprised of the Area Manager, Area Accounts
officer, Regional Human resources officer and the Area Engineer called
on Anaka Town council to establish an office. The team was welcomed by
the District leaders who were impressed and assured NWSC of their
support. The town clerk expressed utter joy and promised to liaise with
the local council leaders so that we extend water to viable places and
grow biz.
The acting CAO who happened to be a former staff of NWSC, Mr. Odoki
Godffrey Ocitti was more than delighted and assured the local that they
will never suffer from water related diseases now that one of the
continent’s finest water utilities has taken over. Notably, Anaka is an
upcoming and promising town in the north.

Apac Area officially takes
over Kayei Water
Scheme 

National water and Sewerage Corporation
under the Apac Area has officially taken over
Kayei water scheme following the Gazette by
the Ministry of Water and Environment.

The vibrant team of NWSC led by the Cluster
Manager Engineer Samuel Akol, Cluster HRO
Ms. Jane Amito, BM lbuje and cluster TS were
available to receive the New Scheme on
behalf of NWSC. The chairperson LC3 Mr.
Olinga Robert officially welcomed NWSC to
his Area and also shared the water challenges
with the sub county and further urged NWSC
to extend water to at least all the schools and
thus promised full support.

The sub county chief Akokoro sub county
gave a brief background of the scheme and
informed the members of some of the
facilities handed over which included a
borehole to be redeveloped, reserve tanks, 5
Connections unmetered and a Treatment
Unit.

The Area Manager thanked the political,
Technical wing of the sub county and the
outgoing water Board for the support. This
Technical Handover was Attended by the
Former Water Board Chairman, Chairman
LC.3 and sub county chief Akokoro sub
county, a Team from NWSC and a select few
customers. 



Masindi Multi-Billion Water
Project Completed

As a way of improving water The water production capacity
supply services in Masindi Town of Kiyanja water works has
and the surrounding areas, NWSC increased from 1,800,000
using her internally generated litres/day to over 4,300,000
resources commissioned a 2.2 litres of water/day and meets
billion Project with the  aim of the area demand for the next 15
improving water production at years. Speaking at the
Kiyanja water works Masindi. commissioning ceremony,

The Water Production The Masindi area manager Ms.
Improvement Project, which was Racheal Anne Alokit assured
designed in-house and directly residents and stakeholders that
supervised by NWSC Engineers, the Corporation has embarked
entailed expanding the production on massive water mains
capacity of the intake and water extensions under the Service
treatment plant at Kiyanja. The Coverage Acceleration
new facility addresses the water Programme that was launched a
shortages, rationing, and dry few weeks back.
zones, which had become rampant
in Masindi Town.

The newly constructed
treatment/production line is
comprised of new intake pipeline,
coagulator and flocculator,
clarifier, filter, electromechanical
installations (new raw water &
high lift pump), and associated
pipe work interconnections and
civil works. 

The NWSC Water Supply Infrastructure
Manager Eng. Denis Taremwa shared that only
50-60% of the water is consumed from the
newly completed systems. He further urged
the residents to stop encroaching on the water
source.

According to the NWSC Senior Manager
Operations West and South Western region
Eng. Mahmood Lutaaya, the Corporation is
doing similar projects in various areas of
operation. He went on to mention that NWSC
would extend 100kms of water mains and
install 100 public standpipes in the next one
year. In total, the Corporation will extend a
total of 300kms of water mains and install 300
public water points to serve over 212 villages in
the next 3 years. “We want to install more
public water points and reduce on the
influence of middle men selling water at
500shs or more per jerry can. NWSC sells a
jerry can of water at public stand posts at only
25shs.” he added.

The Chief Guest, Masindi RDC Mr.
Nyakahuma Godfrey commended the
Corporation for the commitment
towards service delivery and water for
all Ugandans. “We had a problem of
water in this Masindi town and the MD
NWSC Dr. Eng Silver Mugisha
promised that the Corporation
would address it. Indeed, the promise
has been fulfilled.

NWSC is at the forefront of pushing
government programs,” he said. He
added that the new system would
greatly contribute to the economic and
social development of Masindi town.

SERVICE DELIVERY IN JINJA AREA
TO GO UP 

National Water and Sewerage Corporation in partnership with development partners,
commissioned new service delivery innovation at Masese Water Works under the Innovative
Energy Contracting private public partnership between NWSC, GIZ and KSB Pumps Ltd.
In a bid to better service delivery, the corporation working with development partners
researched and devised means of improving water supply and subsequently save the corporation
over 18% in energy loses.
The development partners present at the commissioning ceremony included the Embassy of the
Federal Republic of Germany, KSB Ltd and GIZ. NWSC was however represented by the DMDTS,
the Director Engineering Services, Manager Static Plant and the NWSC Jinja Area General
Manager.
Markedly, an MOU was signed between NWSC and KSB which provided for GIZ to fund 57% of
the technology advancements while NWSC is to fund the remaining 43% from the energy savings.
The works are part of ongoing initiatives under the corporation’s Water supply stabilization Plans
(WSSP) using innovative approaches to better service delivery in all its areas of operation.
Following the successful launch, plans are underway to roll the partnership in all NWSC
operational towns.

NWSC AND BARCLAYS
BANK PARTNERSHIP BARES
FRUIT 

On the 6th of July 2017, Barclays Bank
Uganda Ltd and National Water and
Sewerage Corporation entered a
partnership to build 100 Public Stand
Posts (PSPs) in 23 select towns in
Uganda where the bank operates as a
way of giving bank to the community.

The bank made a contribution of 200 NWSC MD, Dr. Silver Mugisha (L) and Barclays Bank MD, Rakesh Jha(R)
million shillings and in line with this
partnership, a team from Barclays bank Through their local leaders, the community expressed
headed by the Eastern Region Manager- deep gratitude to NWSC for considering the poor and
Barclays Mr. Paul Batuwa, Political ensuring that the service provided is affordable to each
leaders and WACOCO club Members and every one.
were joined by Staff of NWSC led by
Jinja General Manager Mr. Charles The construction of the PSPs comes at a time when the
Okuonzi to commission the newly corporation has set a target of 100% coverage by the
constructed PSPs amidst cheers and year 2020 as envisaged in the NWSC strategic
jubilation as the team handed over the Direction.
PSPs to the local community leaders.
Each PSP serves 20-30 households or
about 200 people.
rection.

Kikaramoja, the biggest slum in Jinja
happened to be one of the beneficiaries
of this philanthropic partnership. The
Barclays bank team was impressed by
the co-operation of the corporation in
the execution of this project which will
help the most destitute have access to
clean and safe water. 

NWSC Board Chairman, Eng. Christopher Ebal Commissions one of the
Public Stand Pipes (PSPs)



NWSC HAILED FOR OUTSTANDING
PERFORMANCE YET AGAIN!! 

Following back to back wins (African Utility of the year 2013/2014 and African Utility of
the year 2015/2016), the World Confederation of Businesses has awarded the
corporation for its distinguished excellence in utility management, business leadership,
quality of service, management systems, innovation and creativity, Corporate Social
Responsibility, and benchmarking services/capacity building of other utilities in the
world, for the third year in a row.
The move comes against the backdrop of a massive water extension rollout programme
that has seen NWSC increase service coverage from 23 towns in 2013 to now 200 towns
across the country. NWSC board chairman Dr. Eng Christopher Ebal, Corporation
Secretary/Deputy Managing Director Board affairs Mrs Edith Kateete and the Senior
Corprate Marketing Officer John Fisher Sekabira received the award on behalf of the
Corporation at the event held St Thomas, United States.
Receiving the award, NWSC Board Chairman Dr. Eng. Christopher Ebal shared the
Corporation’s strategic direction and commitment towards clean safe water for all
Ugandans.  “The annual water mains network expansion has grown from 80km in 2013
to now over 1000kms of water mains being laid per financial year. He attributed this
success to the Corporation’s commitment towards excellent service.
He further added that NWSC coverage is currently at about 80% and the corporation is
committed to 100% service coverage and the corporation is undertaking practical
service delivery programmes under its water for all programme i.e. Infrastructure
service delivery plans, water supply stabilization plans among many others to deliver
100% access to safe clean water in all NWSC service areas by 2020. 

NWSC MD WINS PRESTIGIOUS
EUROPEAN BUSINESS AWARD 

The European Assembly recognized The summit gathered honorable
the NWSC Managing Director, Dr. representatives /CEOs of
Eng. Silver Mugisha for winning the businesses and academic elites from
International Socrates Award of over 55 countries across the world.
Intellectual Development for today’s
Society. The Area Manager Fortportal, Mr.
Dennis Muramuzi together with the
The awards were presented at the Principal PRO Kampala Water Ms.
Intercontinental Carlton Hotel in Vivien Newumbe received the award
Cannes-France in categories of; on behalf of the Managing Director.
Government Management,
Education, Science and technology,
Culture and Art, Economics and
Business and Medicine and
Pharmacy.

National Water and Sewerage Corporation in
Partnership with Huawei International Company
Ltd

National Water and Sewerage Corporation partnered with Huawei International to pilot the
use of pre-paid water meters in select parts of the Kampala Service Area. The water meters
once installed will improve collection efficiency, real time monitoring of the customer
consumption and reduction of Non-Revenue Water. This is in line with NWSC’s Strategic
objectives of promoting innovations and improving revenue performance.

The celebrated International Company developed the water meter solution that uses IoT
(internet of things) to perform functions of prepayment and reduction of Non-Revenue
Water among other benefits. The solution has been provided to improve collection
efficiency, real time monitoring of the customer consumption and reduce operational costs.
The pilot project shall include providing Two Hundred (200) IOT water meters of varying
sizes from DN 15 to DN 150 according to the manufacturer’s instruction and monitoring for
a period of four (4) months from date of the last meter being installed.

The pilot shall also include report generation assessment and analysis. Huawei will act as
End-to-End solution provider and the Corporation will act as supervisors and coordinators
of the Project. This project is purely a pilot aimed at demonstrating the functionality,
suitability and applicability of the IOT water meters’ solution in Ugandan field environment.
  
The MD NWSC in his remarks stated that the pilot is a study phase to check how viable the
water meters are and if found effective, the corporation will call for proper competitive
bidding for supply of the prepaid water meters which at that point will be rolled out
carefully and systematically. “However the primary focus for the corporation at this time is
to ensure supply reliability for those already on supply and extend supply to those not yet
receiving piped water.” Concluded Dr. Mugisha





NWSC IN CAPACITY BUILDING
DEAL, WITH VITENS EVIDES
INTERNATIONAL

The NWSC Managing Director, Dr. Eng. Silver Mugisha, signing a 500,000 euros capacity building
partnership with Vitens Evides International in Amsterdam, Waternet office building.

National Water and Sewerage Speaking at the signing ceremony, NWSC MD
Corporation signed a 500,000 Euros Dr. Eng. Silver Mugisha shared that with the
capacity building partnership with Vitens current business growth: Asset base to a tune of
Evides International in Amsterdam, $390m, revenue of $89m per year, surplus of
Waternet office building. $20m per year and a population served of
6.5million people, the corporation needs a
The capacity building partnership proactive capacity building programme to match
happens to be in line with the NWSC’s the growth trends and a partner like Vitens
5year strategic direction and will be Evides of Netherlands comes in handy.
implemented under the waterWorx   
programme funded by the Nertherlands The programme will focus on improving
government and will also aim at information and asset systems, improved water
strengthening the corporation’s supply for the poor, improved skills in energy
sustainable delivery of cost-effective efficient design and operation, improved water
water services to a rapid growing urban resource management among many others.
population and increase its capacity to   
operate, maintain, replace and extend To witness the signing ceremony were NWSC
their infrastructure in a way to ensure Board member Mr. Nduhura Dennis and Senior
reliable and sustainable water services Legal Officer Mrs. Craven Barigye
for all.  

NWSC CROWNED BEST
DIGITAL CUSTOMER CARE
SERVICE IN GOVERNMENT 

National Water and Sewerage Notably, the Corporation recently adopted
Corporation (NWSC) scooped two several modern communication and digital
awards for “Best Government Agency innovations to improve customer
on Social media and Best Customer experience which include; a 24-hour
Service” during the Digital Impact interaction on Twitter,
Awards ceremony that was held at the Instagram and Facebook as well as a quick
Kampala Serena Hotel. The Hipipo and easy to use NWSC Mobile App and E-
Digital organized awards is aimed at water payment system.
discovering, promoting, encouraging
and rewarding innovation & best NWSC MD, Dr. Eng. Silver Mugisha
practices for web, E-services, digital attributed the achievements to investment
finance and cyber security. in infrastructure along with an open door
policy which has made customer service
National Water’s Digital Media team better. NWSC’s customer service index
together with NWSC Senior Manager currently stands at 88%. “Previously,
I.T (SMIT) Mr. John Nkwanga and Ms. NWSC was more oriented but the
Sarah Namuwenge, the corporate institution
communications Manager received has since changed its focus to
the awards on behalf of the infrastructure which has doubled our
Corporation. “The awards were a asset worth. In the last three years, NWSC
reaffirmation of the Corporation’s has been able to grow the number of
commitment towards water for all, people that access water from four (4) to
for a delighted customer by a Seven (7) million. At NWSC, we commit to
delighted workforce”, said SMIT Mr. continuous improvement and innovation
John Nkwanga. to better service delivery in Uganda.” Dr.
Silver added.
 

 NWSC LAUNCHES CAMPAIGN TO
ENHANCE CUSTOMER
SATISFACTION 

According to the NWSC MD Dr. Eng. From 23 towns four years back, the
Silver Mugisha, the Corporation Corporation has expanded its footprint
endeavors to ensure that all its to now over 218 towns of operation.
customers are offered the highest Improved customer interface and
quality of service at all times. “We delight coupled with enhanced
are committed to water for all, for a collaboration with stakeholders is part
delighted customer by a delighted of the Corporation’s 5-year strategic
workforce”. The Corporation direction and vision “To be the leading
introduced a number of customer customer centered utility in the world.”
engagement programmes namely; Speaking at the launch of expanded
Water Community Communication customer engagement, the NWSC
Clubs (WACOCO), Water Baraza, Director Commercial and Customer
Customer connect sessions in Service Mr. George Okol said the NWSC
places of worship, night hangouts is a customer centered utility working
and markets, all of which were to delight its customers.
rolled out to get feedback from
customers and improve the The “Kyogeleko” campaign will help the
services. corporation get feedback from our
customers from various discussions
All customers can be part of the and improve the quality of the service
“#Kyogeleko” campaign by sharing to the delight of the customers.
feedback through the corporation’s
toll free lines

TSHILEVNERWSSPCO-SOWNAPSRIFMAAMRILYYS.CHOOL NOW PART OF

NWSC Silver Spoon School officially launched the
School Water and Sanitation club in quite a lively
event. Characterized by Dance and Drama, the
colorful event saw the stars engage in a Q&A session
for knowledge sharing sake which turned out to be
rather exciting and insightful.

Speaking to the stars, the headmaster expressed the
honor to be part of the initiative, swelling with pride,
He assured all present that his pupils will be the best
ambassadors to NWSC.

‘’This is a team of dedicated young minds ready to
secure the future of the environment.’’ said the SWAS
patron. She thanked NWSC for allowing the school to
be part of an initiative so big and important to the
world.

The NWSC representative welcomed the stars to the
SWAS family, expressing utter gratitude in the in the
school’s decision to embrace an ingenuity bound to
shape the future of the world’s survival as we know it.
The event was concluded with a tree planting activity
with every star taking home a tree as well. 

LESOTHO’S WASCO
BENCHMARKS FROM
NWSC

NWSC has many a time been recognized among
the top continental companies; The Corporation
has won the Water Utility of the Year award twice
in a row. This has cast NWSC in the limelight and
thus attracted a number of Water Utility
companies on the continent that seek to learn
from the best in the business.

 In their quest for knowledge, a team from the
Water and Sewerage Company (WASCO) of
Lesotho, led by the C.E.O, Mr. Lehlohonolo
Manamolela was hosted at NWSC's International
Resource Center for a benchmarking visit.

The DMD-Technical Services, Eng. Johnson Amayo
shared with the WASCO team the strategies NWSC
has undertaken to improve service delivery
highlighting the ICT innovations like the mobile
App, the billing System which has saved the
corporation millions of shillings in licensing costs.
The team later toured the rural water projects in
Mukono/Kayunga.

 DIRECTOR BUSINESS AND SCIENTIFIC SERVICES
CALLS FOR INCREASED WATER QUALITY
MONITORING 

The Director Business and She further encouraged staff to research, go for trainings
Scientific Services Dr. and innovate ways on how best they can monitor water
Rose Kaggwa mid-last quality using innovative modern approaches, encouraging
week urged the that the team can achieve this through real time control
operations and water and repairs in the network and use of various modern
quality teams to step up software to enhance water quality monitoring, as Water
water quality monitoring quality is not only about the lab and test tubes but rather
in the corporation by requires the engineers to do their job right. She further
revamping water safety stressed that the water NWSC produces at Ggaba and all its
plans as the plan is a areas of operation is bacteriologically okay.
proactive risk
management strategy that Dr. Kaggwa went on to call upon supervisors to work with
will enable the water quality teams and ensure that all critical water
corporation identify, quality sampling points are known and supervisors should
prioritize and mitigate interest themselves in checking the water quality reports
water quality risks. daily. She concluded by tasking the engineers to draw maps
of their networks and clearly illustrate where the water
Dr. Rose Kaggwa shared that serves their branches comes from. This was quite the
that NWSC is the mother task as some were not sure of their networks. She
of the water safety plans cautioned that the exercise is to help people understand
that are being used by their network as it will be much easier to address water
World Health quality concerns when the network is understood.
Organization (WHO) and
other organizations. “It is
a shame that we have
abandoned something we
started and other people
are doing it better than
us. Let’s revamp the water
safety plans to enhance
water quality monitoring
and better the product we
deliver to our customers”,
she advised

 NWSC Scoops Best Services

& Utilities Exhibitor Award

National Water and Sewerage Corporation brought home the award for
best Services and Utilities exhibitor at the Uganda International Trade
Fair, the largest annual exhibition organized in Uganda. This year, UGITF
happened to be celebrating its Silver Jubilee that started on Tuesday
3rd, October to Tuesday 10th, October 2017 at the Uganda Manufacturers
Association (UMA) show grounds, Lugogo. UGTIF that takes place every
year since 1992. It offers an international marketing platform for multi-
sectoral goods and services from within and outside the East African
region.

The fair that has been during which, hundreds of
a consistent business customers pitched camp
partner for many at the exquisite NWSC
companies stall where the team, led
/organizations over by PR officer Kampala
the past twenty-four Water, Mr. Patrick Etiang,
(24) years ran under ably shared with the
the theme: delighted customers the
“Transforming the corporation’s plans of
Economy through fulfilling its promise of
Industrialisation”,  Clean and Safe Water for
All.



Over 200 NWSC Staff Graduate in
Practically Acquired Skills 

A total of 233 plumbers, electro-mechanic technicians graduated The NWSC Board Chairnan, Eng.
in practically Acquired skills at the NWSC Vocational Skills Dr. Christopher Ebal, said the
Development Facility (VSDF) in Ggaba. graduation was in fulfilment of
The graduation ceremony in Ggaba water works was presided one of the thematic areas of the
over by the Minister of state for Higher Education- Hon. current NWSC five-year
Chrysostom Muyingo and the Minister of Water and strategic Direction 2016-2021
Environment- Hon. Sam Cheptoris. The graduates completed the which emphasises the
practically Acquired Skills (PAS) training in industrial plumbing, enhancement of staff
industrial Electro-mechanical installation, welding and heavy productivity and capacity
Equipment Operations. development through skills
development, research and
The Practically Acquired Skills training makes transition from the development, and Business re-
informal to the formal education and training sector much easier. engineering.
It enables vocational experience and skills acquired on the job to
be validated and recognized. Speaking at the function, Hon. The Managing Director of
Muyingo thanked NWSC Board Management for initiating a NWSC, Dr. Eng. Silver Mugisha
training programme that directly responds to both the said no organization is greater
institutional and labour market needs.  He added that what NWSC than the quality of the staff who
was doing was in tandem with the Ugandan Vocational work for it. He reiterated the
Qualifications Framework policy objective that allows for commitment of NWSC to
employers and industry experts to play a significant role in develop skilled and motivated
defining occupational standards and training content. He pledged staff to handle the challenges of
continued support of the Ministry of Education to ensure that the service delivery as the
programme’s objectives are achieved.  organization gears for 100%
service coverage.
Hon. Cheptoris encouraged the graduates to adopt a positive
mindset in everything that they do.
He told the graduates, to, “embark on a lifetime of learning, and
you be well-prepared to meet the challenges that lie ahead.

 NWSC assures the Public of Clean and
Safe Water 

KCCA, National Water and Sewerage Corporation and other Leave application
key partners organized a three-day exhibition under the goes digital 
theme; “Sanitation a Viable Business in Kampala” during
which, NWSC guaranteed the public of clean and safe National Water and
water. This took place from 29th November to 1st Sewerage Corporation
December, 2017 at KCCA Railway grounds, Jinja Road.  continues to keep up with
the ever revolving world as
The maiden exhibition was open to the public, practitioners the corporation has
in water, sanitation and hygiene, Academics and shifted to computer
Researchers, planning and development practitioners, programs and digital data
Policy Makers and the Civil Society.  management.

The event also attracted a target audience of sanitation NWSC has put away more
champions per Division in Kampala including Division paper work and taken on
Mayors, Councilors, VHTs and LC I Chairpersons.  the digital era with online
leave application.
The three-day event was presided over by the NWSC’s
Principal Public Relations Officer Vivien Newumbe who also The Information
showcased innovations to the Director of KCCA Jenifer Technology team was
Musisi.  therefore tasked with
training all departments
Also in attendance was Kampala Water Public Relations and Areas on how to go
Office Patrick Etiang, Allan Mwesiga from Digital media and about the process, with
Bright Namata the Water Quality Officer who showcased Kampala Water
the two processes of water treatment namely; clarification inaugurating the exercise.
and filtration. NWSC staff also painted a clear picture to the
public on what exactly happens at the treatment plant and
gave assurance of good quality and safe water.

NWSC-MD STORMS
BUSHENYI IN MASSIVE
OUTREACH

The MD, Dr. Eng. Silver Mugisha, a team from
Kampala led by Mr. Samuel Apedel and other
delegates together with the Bushenyi team visited
the Kyabugimbi health Centre in a CSR drive. They
visited wards handing out an assortment of goods
like sugar, soap and other goodies. A health camp
was also organized and sponsored by NWSC.

 This was geared towards encouraging the
residents to test and know their status. The
community had been ridden with disunity and
mistrust due to misinformation but as many
attested to, the NWSC team in Bushenyi worked
tirelessly sensitizing the community with the help
of the local leaders till they helped them see the
light

Proceeding to kyabugimbi secondary school, Dr. Mugisha
pledged 4.9m for the roofing of the teacher’s quarters. He
promised to help them in fundraising for a laboratory and
called upon the administration to start a SWAS club. The
MD commended them on this and called for them to keep
the community-national water partnership going. The MD
went on to commission 2 PSPs one in Kitwe and the other
in kyamutiganzi. 

The excitement of the residents was unmistakable. In
attendance was the RDC, Deputy DISO, LC3, LC5 religious
leaders and several other local leaders. They had a chance
to each address the gathering and besides the over
whelming praise for the area manager Bushenyi cluster,
Mr. Francis Kateeba and his team, they also urged the MD
to extend supply further noting that they were ready to
do their own trenching.

To this the MD offered that 5km of pipes would be ready
for laying in the next 2 weeks. The day was concluded
with the official opening of the new Kyabugimbi NWSC
offices and tree planting at the hospital and the offices.

 NWSC IN CONCURRENCE
WITH YWPS, 

LAUNCH TREE PLANTING CAMPAIGN

National Water and Sewerage
Corporation (NWSC) in
conjunction with the Young
Water Professionals (YWPs)-
Uganda Chapter, launched a
nationwide tree planting
campaign on Wednesday, as a
way of protecting the
environment.

 The drive dubbed ‘Plant a Tree ...take up tree planting The Speaker requested the
Save the Future’ is an initiative in as a priority to manage management and staff of NWSC
line with both the NWSC and the current climate to take the initiative to continue
YWPs Strategic Direction and change challenges. monitoring the trees for
Action Plan respectively, and will sustainability purposes. She also
encourage staff, the youth, school called on other organizations to
going children through the NWSC take up tree planting as a
School Water and Sanitation priority to manage the current
Clubs to collectively plant at least climate change challenges. 
one million trees within one year
as a means of promoting The Managing Director of NWSC
environmental conservation and Dr. Eng. Silver Mugisha noted
catchment protection. The that NWSC through the YWPs
Corporation believes that has been able to plant more than
protecting the catchments 15,000 trees both in Kampala and
provides a significant ‘natural’ Other Service Areas, and intends
barrier to contamination and to continue with the tree
yields high quality water. planting exercise.

The Speaker of Parliament and Notably, the Young Water
also guest of honor, Hon. Rebecca Professionals (YWPs) is a group
Kadaga during the launch of young vibrant men and
thanked NWSC for the campaign women with a passion for water,
which she said is in line with the sanitation and the environment
nationwide tree planting working towards promoting
campaign launched in April 2014 catchment protection and
by government.  environmental conservation.

SWAS GOES REGIONAL

The SWAS Clubs Committe led by The SWAS
Patron, DMD-F&S Ms. Sylvia Tumuhairwe
Alinaitwe, Ms. Sarah Namuwenge, Ms. Mary
Ikazi and Area managers for the host locations
championed the regionalization of the School
Water and Sanitation Clubs.

With the help of supported by Edidah
Kekimuri, Solomon Hans Ruyonga, Jill Mugasa,
Catherine Nalubulwa and Collins Bukenya (all
communication officers), the launches were
held at IREC for (Central region), Mbarara for
(Western & S.Western region) and Lira for
(East & Northern region).

The main aim for the week long activity was
to further sensitize on the purpose and goal of
SWAS Clubs. To this end, the corporate
communications manager, Ms. Sarah
Namuwenge gave a detailed presentation fully
covering all things SWAS at all the Regional
workshops.

The other point of focus was coming up with
the regional action plan which the patrons
were able to do after careful deliberation and
discussions, with the SWAS Task force keen on
the relevance of SWAS to the protection of the
environment.

The workshops attracted a host of schools and
the number of SWAS members is set to double
or even triple. The school patrons showed
commitment and pledged to work on
respective action plans to ensure that SWAS
clubs become the ultimate powerhouse for
enriching the future generation.

 Markedly, sessions included formal
introductions of attendees, presentations,
group discussions to forge action plans, and
harmonization of the mother action plan to be
adopted by all regions.

GAYAZA HIGH OFFICIALLY
JOINS THE SWAS TEENS

Gayaza high School launched the SWAS club  She talked about the importance of SWAS clubs
which has grown to be one of the most active in the school as they strive to instill the culture
SWAS clubs in the schools since its inception. of proper hygiene and sanitation practices in
the minds of the students while still in their
The club which was launched by NWSC in formative years. The Director then presented a
October, 2014, was delightfully launched in the 2 million cheque to the SWAS club Patron, Mr.
all girls’ school and was graced by NWSC’s Muhizi Peter to facilitate SWAS activities in the
Director Business and Scientific Services- Dr. school. The club also received liquid soap,
Rose Kaggwa, the SWAS Clubs Patron-Mrs. scrubbing brushes among other items to help
Sylvia Tumuhairwe, Manager Corporate improve sanitation in the school. The National
Communications- Ms. Sarah Namuwenge, the and Sewerage Corporation team then joined the
NWSC Digital Media Team, the SWAS Teens and students in cleaning the school compound
the school administration. relieving it of any litter.

Speaking on behalf of the school’s
administration, Mrs. Tumutegyereize Kellen
cautioned the students against mishandling
water and urged them to always ensure that
water is not wasted but instead used wisely to
promote hygiene & sanitation in the school and
also to cut on the cost of water.
  
Dr. Rose Kaggwa also an Old Girl of the school,
took on the platform to encourage the girls to
be people of substance through hard work if
they are to position themselves better in
society. To inspire them further, she shared
about her time of service with the Corporation
(25 years), and the various mile stones she has
attained in this time.

Blend of Glamour, Pomp, Entertainment
and Elegance as NWSC Celebrates 2017

The NWSC Board Secretariat, Management and Staff
closed 2017 with what many labelled “the party of the
year”. Championed by the Management Services Business
stream, the event was dubbed “a black and gold affair”.
  
In what turned out to be a fun-filled occasion saw lots of
entertainment from different bands, performances from
various NWSC departments and Uganda’s best Disc
Jockey- Selector Jay (Club Guvnor Head of Djs and DJ of
the year 2016/2017) entertained the guests at the
occasion.
The event also witnessed the corporation’s most
outstanding employees awarded. The meals were
something to write home about but one couldn’t dispute
the legendary dance moves that loomed over the dance
floor painted with the Board and management, joined by
staff. 









NATIONAL WATER & SEWERAGE CORPORATION.
PLOT 3 NAKASERO, P.O.BOX 7053 KAMPALA.
TEL:+256-0313 315 100/312-260 414/5
EMAIL:[email protected].
www.nwsc.co.ug