Thredbo Staff Guide Book

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Contents
AN INTRODUCTION
BEFORE YOU'RE HERE
How to Prepare.
HR Onboard
What is a TFN & SUPER
Plan your trip, How to get to Thredbo Bring some Back up, Cash & Health
YOU'RE HERE, NOW WHAT?
Check in time ... Staff Accommodation Travel to & From work
- Getting to work
- National parks Pass - Drivers Licence
WWCC Working with Children check Banks & other useful things in Jindabyne Staff Discounts & Events
TIME TO GO...
Prep for 2019
Check out of staff accommodation PRECEDA
Get your Super back
Work for Thredbo all year!
CHECK LIST
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5 6 7 8
9 10 11
13 14 15
16
17 18 19 20


An Introduction
In this booklet there is information to help you complete your hiring paperwork, how to pre-prepare for season 2018 and what to expect once you are here.
Remember if you have any questions please don't hesitate to email your manager or the recruitment team.
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FIRST
BEFORE YOU'RE HERE HOW TO PREPARE


HR OnBoard
Your hiring paperwork includes personal details & your contract. Read the article for some helpful hints.
Things to look out for when your completing your paperwork.
Email / Mobile Number
As the contract offer is online please ensure that your mobile number and email are current within your application form. If you have updated these details since your application, please email your manager or [email protected] to have your contact details updated.
Some sections you will need to provide information include:
Australian Address:
If you do not hasve an Australian address you can temporarly use the Post Office's address in Thredbo;
C/O Thredbo Post Office, Thredbo Village, NSW
2625, Australia
It is not permitted to use the companies address for personal use.
Emergency Contact:
It is important that you supply current information in this section, so that in case of an emergency that the person can readily offer help.
Bank Details
If you do not have an Australian bank account please see page 15 for more information. Once you have this information please email [email protected]


What is a...
Tax File number & Superannuation For ?
Tax File Number
A tax file number (TFN) is a unique number issued to individuals to help the taxation office administer tax and other Australian Government Systems. You must apply online and obtain a TFN to be eligible to work in Australia.
You can only apply for this once you are in Australia. Once you have applied for this you will be given a reciept number. You will generally recieve notification of your TFN within 10 working days.
Superannuation
Superannuation (often simply known as Super) is a reitirment program in Australia. Employers are required by law to pay an additional amount based on a proportion of your wages into a complying super fund.
All employees are required to have a super fund, including international staff. International employees can claim their super back once they have returned to their country of residence
There are a few things to consider when
choosing a super funds. Spend some time
looking at your choices.
You may find super comparison websites
helpful in gathering some of this information -
LINK
Thredbo has 3 default funds that we often use, including;
- Australian Superannuation - Hostplus
- Care Super
If you don't recieve anything by then we recommend you call the ATO and quote your receipt number:
ATO phone number: 132861
For more information please visit the government website link: https://www.ato.gov.au/individuals/tax- file-number/
To apply for a TFN online click HERE


Plan your trip! How to get to Thredbo
Please pre-plan your trip to Thredbo. Public transport is VERY LIMITED from sydney and canberra; they do not run everyday before the season starts, which is when you will be travelling.
One way to organise your travel is to find a friend through the staff Facebook page and car pool. Please join up HERE
If you are having any troubles with your travel, conact your manager or the recruitment team for help.
A really useful website to help you plan your trip is: https://www.rome2rio.com
Other websites that will help you plan your tip within Australia include:
NSW Train Link(public coach and Train service) | WEB LINK
Greyhound Australian Coach Service - 1300473946 | WEB LINK
Murrays Coach Service
- (61)132251 | WEB LINK
Snowexpress Service
- 1300 697 669 | WEB LINK


Bring some Back up Cash and Health
Bring some spare cash with you.
We cannot guarantee that the season will start on time and therefore, we cannot guarantee that you will have work and lots of it from when you first arrive.
So bring some money with you for the start of the season. Plain pasta or 2 min noodles can get very boring , very quickly if that's all you can afford ....
Travel & Health Insurance
If you are unfortunate enough to not land that 360 switch and need an ambulance it could cost you over $500.00 to get to the nearest hospital.
We strongly recommend you obtain ambulance cover (available through your health fund) before arriving to Thredbo.
If you already have ambulance cover, but are not from NSW, please check the conditions of the cover for NSW on your policy.
Ambulance cover can be purchased for as little as $25 from any private health fund, and is well worth the small additional expense.
For those International staff please make sure that your travel insurance covers
ambulance and hospital for winter sports.
If you are injured whilst carrying out work duties, this will have the possibility of being covered by work cover. Make sure you report any injuries whilst your at work to your manager ASAP.
A simple Google search of travel or health insurance will help you select the right one for you.


SECOND
YOU'RE HERE, NOW WHAT?


Check in time....
Staff accommodation, what to do & where to go.
When to check in:
You can check in up to 3 days prior to your first day of work. You will need to pay for these days and any extra days before your first shift at check in.
Where to check in:
Jindabyne Guest Services Office - located in Nuggest Crossing Jindabyne.
Address:
Kosciuszko Road, Jindabyne NSW 2627
Check in TImes:
Guest services is open 7 days a week,
9am - 5pm.
Please be aware that if you arrive after check in hours eg. 5;30pm you will need to find your own accommodation for the night until the office is open the next day.
Need Help?
Email [email protected]
Accommodation is on a twin share basis in a sefl contained apartment ( 2, 3 or 4 Bedroom). You will be roomed with a person of the same sex. If ou wish to share with a particular person please make sure you check in together.
To secure your staff accommodation, please ensure that you pay your $100.00 admin fee as soon as possible.
Staff Accommodation is limited, if you are able to find your own accommodation we strongly recommend that you do this as soon as you accept your contract.


Travel to & from work
All you need to know about getting to work, National Parks passes & Drivers Licences
Getting to work
There is no public transport from Jindabyne to Thredbo. We suggest if you do not have your own car, that you make friends with your housemates or work colleagues and organise a car pool.
There is also a Facebook site that locals and staff use to organise lifts to and from Thredbo and Jindy.
Facebook Site LINK
Remember to be polite to those that you are car pooling with and that fuel costs money. To keep your driver happy, we would suggest making a deal about payment as early as possible in the season.
National Parks Pass
As Thredbo is located within the Kosciuszko National Park, Thredbo employees are entitled to a park entry discount. A staff park entry pass will be around $38 for the 2018 winter season.
A list of all employees with vehicles will be sent to the NPWS office.
To obtain a Park Entry pass for your car, please take your car registration details and drivers licence to a NPWS office at Jindabyne.
If you're not the owner of the car, you will need to provide a letter of authorisation from the owner and registration papers.


Travel to & from work Continued ...
Drivers Licence
If you are not an Australian citizen or a permanent resident of Australia you are considered to be a temporary overseas visitor.
Please note: special arrangements apply for New Zealand driver licence holders, who are required to obtain a New South Wales driver licence within three months of residing in NSW (regardless if you are a temporary or permanent resident) or you must stop driving.
If you are a temporary overseas visitor and hold a current overseas driver licence, you do not have to get a NSW driver licence. You can drive on your current overseas licence as long as:
* You remain a visitor
* You have not been disqualified from driving in NSW or elsewhere
* You have not had your licence suspended or cancelled, or your visiting driver privileges withdrawn. .
For more information on temporary overseas visitors licence's please follow the LINK


Working With Children Check
WWCC
All staff working in Snow Sports, TLC, Childcare and Ski Patrol are required to have a valid NSW working with children check.
For all international staff we recommend thatyoupre-registerforoneonlinethrough the WEB LINK
To complete the application for a WWCC you will need to have with you your application number, photo ID, Proof of NSW Address and $80 cash.
Employees can do this at the: CoomaServiceCentre-
Phone Number: 137078.
Address: 125 Sharp Street Cooma, NSW


Banks and other useful things in Jindabyne...
Bank Account Set-up
You have free choice over whatever bank you choose to have your pay paid into. Remember to look out for bank fees, interest rates and any other fees that may affect you when choosing.
For international employees: you can only apply for an Australian Bank account once you have arrived in Australia. To sign up you will need to provide your passport for ID.
Some bank Branches that are local to Jindabyne and Cooma include:
• Westpac:
phone Number 64505944
• NAB:
Phone Number 131312
• Commonwealth:
Phone Number 64562944
What else is in Jindabyne?
Firstly get use to calling Jindabyne - 'Jindy', all the locals do.
The town itself is centrally located and easy to get around. You'll find a variety of restaurants, cafes, pubs, wine bars, a supermarket, retail shopping, a cinema, medical centre and plenty of other services such as;
• Ambulance
• ATMs
• Bars & Bottleshops
• Chemist
• Cinema
• Fire Station
• Gift Shops
• Gym
• Hairdressers
• Medical Centre
• Mitre10
• Newsagent
• Police
• Post Office
• Ski & Board Hire & Repair Outlet • Ski & Board Shops


Staff Discounts & Events
Keep up to date with some of the awesome parties coming up for winter 2018
Staff Events
Full Moon parties:
- June 28th
- July 28th
- August 26th
Free bus, face painting and entry. Make sure you book the bus from Jindabyne early as these fill up fast.
Locals Nights:
Fortnightly on Sundays during winter the locals dress up and let their hair down in the schuss bar at the themed Locals Nights! First place is hotly contested so bring your A game.
Skate Night:
Grab your deck and head to the Keller Bar every Thursday for Skate Night. The quarter pipe, rails, prizes and drink specials is the prefect set up for some serious skate battles.
Staff Discounts
All staff get a winter season pass that gives you all mountain and Leisure center access.
This also gives staff 25% off at Thredbo food outlets, retail, rental plus some snow sports lesson bonuses.


THIRD
TIME TO GO... PREP FOR 2019


Checking out Time...
Staff Accommodation, leave the right way
When it comes time for you to leave us, please make sure you communicate your final day of working with your manager and fill out a completion of employment form.
You must check out of staff accommodation 48 hours after your last seasonal shift.
Accommodation check out, make sure you:
- Clean your house
- Visit the Jindabyne Guest Services with your key (you must hand in your own key, do not give it to a friend).
- Fill out a Bond Refund form
***Please note that failure to check out correctly will result in your bond being used to cover rent until you correctly check out with the guest services office.


Preceda
Payment summaries & Tax returns
At the end of each financial year, employers have to give employees a summary of their income for the past year. This is called a ‘payment summary’ or ‘Pay as you go (PAYG) payment summary’ and often called a ‘group certificate’.
You can access this through Preceda (where you get all of your weekly payslips), you will need this when you lodge your tax return.
Preceda WEB LINK
Log in Details:
- User ID: your staff ID
- Password: set up at the start of
winter from payroll - Client ID: EVT
Tax returns cover the financial year from 1 July to 30 June, and if you’re lodging your own they are due by 31 October.
MyTax is the quick, easy, safe and secure way to lodge your tax return online. It's web-based, so you don't need to download anything and you can lodge on a range of devices – computer, smartphone or tablet.
In order to lodge your tax return from overseas you must do it online. Please use the link for details.
If you are leaving Australia before the end of the financial year (30 June 2018) and will not return to Australia before 30 June 2019 you may be able to lodge your tax return early.
PLEASE NOTE YOU MUST STILL HAVE AN OPEN AUSTRALIAN BANK ACCOUNT IN ORDER TO RECEIVE ANY TAX RETURN PAYMENTS OWED.


Superannuation
For Non-Australian Residents - How to claim back your money
Once you have left Australia, you can apply to have this super paid to you as a Departing Australia Superannuation Payment (DASP) after you leave.
You have six months to claim your super once you have left Australia.
If you don’t, your superannuation fund may transfer your benefit to the Australian Taxation Office (ATO). If this happens, you’ll need to contact the ATO to claim your benefit.
How to claim your Super back:
For the quickest and easiest way to withdraw your super, visit the Australian Tax Office's Departing Australia Superannuation Payment (DASP) online application system. This can be used for any superannuation fund.
Follow this link to apply - https://applicant.tr.super.ato.gov.au


Don't want to Leave Thredbo? We have jobs year round
Thredbo is a year round resort and we have the following positions for summer.
- Food & Beverage attendant - MTB Instructors / Guides
- Summer activities sales staff - MTB trails crew
- Housekeeping
**Plus any other jobs as required.
If any of these positions sound like something for you please contact HR or your manager for more information.
Applications for these roles usually open from August.


Check list
BEFORE YOU ARRIVE
Complete HR Onboard contract acceptance
Complete Safety questionair and Induction on HR Onbaord Paid Admin Fee if you need staff accommodation
Planned how to get to Thredbo
Visa approved - or in the application process
Health cover / travel insurance orgnised
Saved some back up cash
WWCC application made (if required)
ONCE YOUR HERE
TFN apply online, once received number contact HR and complete new Form.
Open a Bank account (Non-Australian Residents)
Check into staff accom and meet your winter family Catch up with your manager and pick up your uniform before your first day
Attend a staff Induction Have an awesome winter!!!!
WHEN YOU LEAVE
Completion of Employment form completed from your manager
Return your uniform
Check out of staff accommodation correctly (if using staff accomm)
Have a safe trip to your next adventure