Travel-Matters-Luxury-Apr18

HHHHH

april 2018

L u x u r y...

“... a s tat e o f
great comfort
or elegance...”

(Oxford English Dictionary )

Luxury is in the detail…

Welcome to our Luxury Edition of Travel Matters!

Who doesn’t love luxury, of any kind? Whether it’s luxurious surroundings,
exceptional service or sumptuous amenities… we all love to treat ourselves. Yet, luxury can

mean so many different things... from simple comfort through to full blown opulence.

Inside this issue, you will find a selection of fabulous luxury travel products, all perfect
for discerning clients who are looking for the ultimate holiday, along with a few personal

thoughts on what luxury actually means.

We hope this inspires you - enjoy the journey!

Luxury; when the world is in a rush but you are Elegant surroundings, personal service, the
able to enjoy a state of restfulness. Achieve this perfect cocktail and feeling like you never
in beautiful surroundings whilst being made to feel want it to end - sheer decadence!.
special, then that is luxury for me. Andrea Pellicci, Travel Matters

Hilary Douglas, Travel Matters For me, luxury is having more than
just the ‘bear’ necessities!
Comfort, exclusivity, style with incredible Gregorz
attention to detail, to ensure an experience
of a lifetime - everytime.’

Gary Reavely, Travel Matters

 [email protected] www.travelmatters.biz

Travel MattersTM is published by GAH Publishing Ltd, 96 Craigleith Hill Crescent, Edinburgh, EH4 2JP. Printed by Claro Print.

All rights reserved. No part of this publication may be reproduced in whole or part without the prior permission of the copyright holder. All prices and data
are correct at time of publication. Opinions expressed in Travel Matters are not necessarily those of the publisher and GAH Publishing does not accept
responsibility for any mistakes that may occur.

Save 20 % at
Abu Dhabi’s Finest Urban Resort

The St. Regis Abu Dhabi soars to new heights of splendour
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You are invited to experience refined luxury & relaxation. Book
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Abu Dhabi, United Arab Emirates
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Cunard Grills.

The most accomplished expression
of luxury ocean travel.

With an unsurpassed level of style, sophistication
and exemplary White Star Service, our Grill suites are
the epitome of the Cunard experience where your customers

can enjoy benefits including:

Dining when they choose in the exclusive Princess Grill and
Queens Grill restaurants.

Access to the Grills Lounge and outdoor terrace.
Pillow concierge menu, offering a choice of nine different styles.
Expansive balcony*, perfect for relaxing and hosting impromptu soirées.
In Queens Grill Suites, a butler will take care of their every need.

*Queen Anne Suite and Queen Victoria Suite on Queen Mary 2 do not have balconies.

Visit completecruisesolution.com
Cunard Travel Agent Sales
@CUN_AgencySales



noT For everyone

(phew)

Lose yourself on the Cook Islands...

in the heart of Polynesia, where 15 breathtaking islands await
Retreat to a luxurious lagoon-side resort

View the islands from the air onboard a private plane
Or rent a private boat on one of the most beautiful lagoons in the Pacific

Golf on a course adjacent to the sea
Or take a yoga class on the sand at sunrise

More reasons to love a little paradise….

ICELANDAIR SAGA PREMIUM

ENJOY A REFRESHING,
LUXURIOUS ICELANDIC TRIP

Located at the front of the cabin in our exclusive Business Class
seats, you’ll have dedicated cabin crew – we’ll offer you a pre-flight
drink, hot towels, gourmet meals and fine wines.
In Saga Premium, the journey becomes a part of the holiday.

+ icelandair.com/en-gb/

Why not add an Icelandic touch to your trip by stopping over
for up to 7 nights. Home to the world’s most northern capital,
Reykjavik. You can enjoy it’s geological contrasts, from some of
the largest volcanoes on earth, to even larger glaciers.
It’s not called the Land of Fire & Ice for nothing!

Our Saga Lounge staff will welcome
you with their famous Icelandic
hospitality, before you board your
onward flight to any of our North
American destinations.

OTHfEaNmEifolries
Family holiday planning requires a
pinch of inspiration, a sprinkling of
knowledge and a good dash of expertise,
the essential recipe for the ultimate
getaway. At Carrier, we have these
qualities in spades and understand
what it takes to create a holiday that
strikes the right balance of grown up
style and relaxation with exciting kid-
approved experiences, whether it be
a get-away–from-it-all beach retreat,
the adrenaline-fuelled excitement of
a theme park or the perfect alpine
adventure in the fresh mountain air.

Carrier holidays don’t exist until we
create them, from the ground up; they
are not made at the click of a button,
but conceived by our award-winning
specialists who are passionate about the
world and travel frequently so that we are
trusted to inspire and advise, refine the
options and make it happen.

These are the reasons why Carrier is the some precious downtime, we can create What’s more, we can often secure
go-to travel specialist for your client’s the right balance of relaxation, adventure rooms and availability for families
family getaway… and play time so that every generation is that others can’t, especially during
catered for. Think large residences with peak school holidays.
Creating stories butler service and personal chefs at their
We can arrange one-on-one bonding own private pool party – while the kids Before they go
time, whether that be a mother-daughter make a movie of the holiday for everyone The Carrier Concierge is an exceptional
swim with turtles, siblings foraging for to remember. resource at your disposal, to ensure your
their own fruit and vegetables with the clients’ make the most of what their
chef, or choosing the perfect spot for a Finding the right room destination has to offer and book services
sandbank picnic and stargazing with dad. If your clients’ need guaranteed in advance of their travels. We can look
interconnecting rooms, villas or larger after everything from arranging beach
For those big get-togethers suites with enough space for the whole picnics to babysitting and car rental to
Whether it’s a special occasion or just tribe, we know where to find them. entry passes for key attractions.

The ONE for Island Playgrounds
NIYAMA PRIVATE ISLANDS
MALDIVES
Made up of aptly-named twin islands –
‘Play’ boasts a superb kids’ club (the only
one in the Maldives to accept children
less than three years of age), with jungle
safaris, splash park and dolphin scouting
to keep little ones entertained.

The ONE for Kids Club
THE RITZ-CARLTON, ABAMA,
TENERIFE
With one of the most expansive kids’
clubs in Europe, children can challenge
their minds in eight distinct zones
including a science lab and planetarium.

Oofufram‘wihlyo’fsawvohuor’ites Visit Carrier’s curated family collection online for
all the inspiration and knowledge you’ll need.
The ONE for Thrill Seekers carrier.co.uk/family
ATLANTIS THE PALM, DUBAI
This ultimate aquatic playground is
home to the underwater world of
The Lost Chambers Aquarium and
Aquaventure waterpark – complete with
record breaking slides, rides and zip line.

For ONE for All-Inclusive
GRAND VELAS RIVIERA MAYA
Miles of sandy beach, mangroves and
the Mayan jungle await at this award-
winning resort offering scuba diving,
a teens’ centre, kids’ club with movies,
storytelling and Mayan arts.

We at Icelandair think that The L word means so many
true luxury can be found in different things to so many
time well-travelled: more rest, more people - it will always be an
comfort, and being well looked after. ongoing topic of discussion -
If we can give our passengers this but for me, the ability to travel
sort of luxury high above the clouds, will always be my Luxury.”
then we’re happy.
Neil Barclay,
Icelandair Viking Cruises

Being able to do whatever you What is bad about luxury as
want, whenever you want. long as you can afford it.

Jon schofield, Diana dors
Crystal Cruises

For me, Luxury is to have the Luxury to me is feeling
ability and the freedom to be chilled and relaxed, forgetting
able to explore new surroundings, everything else and enjoying the
meet new people, learn about lush surroundings, over indulging
new cultures and to experience in good food and endless cocktails.
all of this with the people in my
life I am closest too. Amy Drummond,
AM Resorts
Nikki singleton,
Azamara Club Cruises

Modern luxury has moved
beyond material riches
and our voyages offer a unique,
enriching and memorable
experience. Luxury is a state
of mind, it’s a feeling of being
special, inspired and free.

Gary Anslow,
Sales Director, Cunard

Enjoy a personalised
service with Air Mauritius

Mauritius will fascinate you. » Complimentary seat selection Introducing
The contrast of colours, cultures (except emergency exit rows which carry a new era
and tastes together with clear a nominal charge)
warm water and endless white beaches On 1st December 2017
makes this tropical island the perfect holiday Enjoy personalised cabin service, with a Air Mauritius introduced
destination. dedicated cabin crew in our Business Class : the Airbus A350-900 from
Paris, Charles de Gaulle.
Voted Best Airline in the Indian Ocean at » 34 lie flat cocoon seats 2-2-2
the World Travel Awards 10 years running, configuration with a 60 “seat pitch This next generation aircraft
Air Mauritius takes care over every detail to brings a new dimension
make your flight as comfortable and relaxing » Seats offer a 25” width in bed position to the experience of air
as possible. with reclaimable backrest, massage option, travel from the moment the
cradle position footrest, adjustable leg-rest passenger steps on board.
Air Mauritius not only welcomes you to extension and inflatable lumbar pouches
Mauritius, but also opens up the world It is equipped with the latest
beyond. Flying to over 20 destinations, » Individual TV screens cabin products including
across four continents, plus many others new Economy Class seats
via our code share partners, twinning an » Choice of canapés, hors d’oeuvres, choice in a roomier cabin, full flat
Indian Ocean stay with other destinations of 3 pre-plated gourmet hot meals, dessert Business Class seats, a state
in the Air Mauritius network, South Africa, followed by cheese selection of the art entertainment
Australia and Asia, creates the perfect system with full HD screens,
holiday or stop-over. » Brut Champagne, selected vintage in-flight connectivity, which
French wines, spirits, beers, liqueurs and when combined, will offer an
Economy Class is reputed to be one of the soft drinks unrivalled level of comfort
best in the world and our attentive crew and convenience, ensuring
will do its best to ensure that you » Access to lounges passengers arrive at their
experience this. destination fully refreshed.
» Baggage allowance 2 pieces 32kgs plus
» 79 cm (31 inches) seat pitch one piece of hand luggage 7kgs

» Gourmet menu designed by our chefs, » Fast Track at selected airports
featuring a selection of main courses with
fine French wines and soft drinks » Complimentary seat selection

» Personal in-seat back TV and
stereo headset

» Fresh pillows and soft blankets

» Personal amenity kits and children’s packs

» Baggage allowance of 23kg plus one piece
of hand luggage 7kgs

Flights from Heathrow and 13 Regional Airports

Air Mauritius is the only airline to y non-stop from London Heathrow to Mauritius. We also
serve 13 regional airports in the UK and Ireland via Paris and Amsterdam with our partners
Air France and KLM.
Fly from: London Heathrow, Dublin, Aberdeen, Glasgow, Edinburgh, Newcastle, Durham,
Humberside, Leeds, Manchester, Birmingham, Norwich, Bristol and Cardiff.
Our Island in the Sky

Free Wedding Dress Carriage Golf Bags at no extra cost Special Helicopter rates Business Class comfort

Call us on 020 8834 5800 or visit our trade website www.airmauritius.biz

ALL

E X C LU S I V ETM

THE WORLD’S BEST IS NOW EVEN BETTER

I N T R O D U C I N G C RYSTA L .TM
THE WORLD'S BEST IS NOW EVEN BETTER.

Voted the World’s Best more times than any other hotel, resort or cruise
line in history, Crystal Cruises is more than just a luxurious way to explore
the world. It is an adventure, opening up the globe just for you. Whether
by Ocean, River or Yacht, we are taking luxury travel further than ever
before. Welcome to the new Crystal.

OCEAN

Where a welcoming and friendly smile sets the stage for a
journey of uncommon discovery. Both Crystal Symphony
and Crystal Serenity have their own atmosphere and
unique character. On each voyage you sail, you are sure to
discover something new. Welcome to your home upon the
sea, where All Inclusive is All Exclusive.

RIVER

Experience an unrivalled standard of all-inclusive luxury,
while exploring the timeless waterways of Europe aboard
five spacious all-suite river yachts. Indulge in ever-
changing scenery, lush landscapes and unforgettable
overnight stays along with uniquely curated shoreside
discoveries designed to surprise, enrich and fascinate.

YA C H T

Crystal Esprit, our elegantly appointed, 62-passenger
yacht, visits secluded harbours, coves and islands that
are simply not accessible to larger cruise ships. You can
swim, snorkel, paddle-board and kayak from the onboard
marina and even explore below the waves by taking a
trip in our very own state-of-the-art submersible.

24 years 20 years

FOR FURTHER INFORMATION OR TO MAKE A BOOKING, PLEASE CALL:

020 7399 7601 www.crystalcruises.co.uk ABTA No.V8548

©2018 Crystal Cruises, LLC. Ships’ registry: The Bahamas.

A RETRO-CHIC TROPICAL RETREAT
FOR TRAVELLERS WITH TASTE.

Heaven was modelled on Mauritius, according
to Mark Twain — and the beaches, beautiful
gardens and gently lapping lagoon waters at
LUX* Grand Gaube would have you believe this.
In reinventing this fresh-spirited luxury resort and
spa, designer Kelly Hoppen MBE has brought an
entirely original look and feel to a north corner
of multicultural Mauritius, and forward-thinking
restaurants, atmospheric bars and the island’s
easy, breezy spirit awaits.

LUXRESORTS.COM

STYLE WITH SUBSTANCE Turkish wines at Bodrum Blue. Flit from wellbeing programmes include Kamran
salads or Asian stir-fries made just for you, Bedi of Mind Body Method; the master
Kelly Hoppen’s design gives soul to to classic French specialities and Creole practitioner combines neuro-linguistic
every soothing space while LUX* curries, at the many stations in open-plan programming, hypnotherapy, meditation
Sleeptight mattresses ensure you return Palm Court Restaurant where every seat and Pilates. There is tennis, a Padel court,
home refreshed. The guest bedrooms has a sea view. Toast these unmistakably outdoor circuit-training, pitch and putt,
are beautiful, enriched with tactile Mauritian coordinates with an inventive a driving range and a professional coach
ceramics, hand-woven baskets, glazed rum cocktail ordered by tugging on the to accompany you to the 18-hole Mont
ceramics, finest-quality linens, robes and cabana-style rope at the Tree House Choisy World Class Golf Course designed
slippers, and spacious en-suite bathrooms. under the shade of a banyan tree. by Peter Matkovich but a short drive
Residential-quality linens and thoughtful Indulge in ribs or crab burgers from the away. Going on a fun-packed holiday has
touches create the ambience of an elegant Smoke House, with feet in the soft white
home-from-home, with the sense you’re sand by the quirky, vintage Citroen H never been so good for you.
in a stylish retreat, a world away from
every day. Secluded is an understatement street-food van. ART, SOUL AND MORE
when it comes to the private-as-can- REASONS TO GO LUX*
be Honeymoon Suites and Villas with A NEW WORLD OF THAN EVER
WELLNESS & FITNESS
exclusive beach access. Original contemporary art abounds —
The spacious next-generation Camille Walala's stand-out pop art is the
FLAVOUR AND FLAIR LUX* Me spa tunes visitors into the unmistakeable bold, bright backdrop to
tropical landscape while bespoke Beach Rouge. Look for Gouzo graffitis
Travel the world through the exciting therapies work their magic in thatched by street artist, Jace, dotted around the
cuisines at LUX* Grand Gaube. African huts and elegant Parisian- resort. His witty hand-painted illustrated
Six restaurants and seven bars simmer style salons. As well as the signature characters have a cult following across
and fizz with South American, Turkish, Shirley Page aromatherapy experiences, Europe, Africa and now the Indian
French, Creole and an array of Asian innovative therapies from Carita Haute Ocean. There are always plans afoot
flavours. INTI brings Argentinian- Beauté in Paris have now debuted — to wow guests in new ways — and
Peruvian delicacies and wines to their micro-current facials genuinely this season sees new Reasons to Go
Mauritius for the first time. Pulsing work miracles. A Kérastase flagship LUX* unleashed. Fresh from the LUX*
to Latin American music from late salon offers hair analysis and glamour- imaginarium: G&T 100 Club, Bento
afternoon onwards, there’s an inspired guaranteeing bespoke treatments next Box and Veggie Heaven have joined the
DJ-soundtrack at the Ceviche and Pisco to a pretty Essie nail bar and Murdock’s award-winning line-up of life-enhancers
Bar, where the namesake specialities are of London barbershop. The fitness that includes Café LUX*, ICI ice-creams,
expertly prepared in front of you. Feel facilities are some of the most advanced Phone Home, Message in Bottle and
transported to the Aegean for seafood, in the Indian Ocean. Switched-on Cinema Paradiso.
grilled meats, mezze and the finest

Canada starts aboard Air Transat

From the moment they board Air Transat, passengers get a taste of true Canadian hospitality,
with a free meal, in-flight entertainment and 23 kg baggage. Plus, with direct flights, they can
reach their friends and family sooner and start exploring these friendly cities.

Direct flights to Toronto
from Glasgow, Manchester,
Dublin and London Gatwick.

Direct flights to Vancouver
from Glasgow, Manchester
and London Gatwick.

Direct flights to Montreal
and Calgary
from London Gatwick.

Connecting flights also available.

airtransat.co.uk | Book via the GDS, filed under Premium Economy

Travel in style with Club Class

Priority airport services. Two pieces of checked baggage included. Pampering in a dedicated
cabin. Why, yes, Air Transat’s Club Class passengers do fly in style.

Other perks include priority check-in, boarding & baggage handling plus a generous baggage
allowance of 64 kg over 2 bags and 15 kg cabin bag.

Passengers in Club Class can sit back and relax in spacious and comfortable seats, while sipping
on their welcome cocktail, savouring their gourmet meal and enjoying personalised service by an
attentive crew.

Fine dining in the sky

Air Transat takes gourmet cuisine to new heights with its Chef’s Menu by Daniel Vézina.
Passengers can choose from six dishes created by the renowned Quebec chef, including two
new ones this summer, pork filet mignon with Quebec blueberries; and chicken cordon bleu
garnished with smoked meat.

Pork filet mignon with Quebec blueberries Chicken cordon bleu garnished with smoked meat

The chef is also introducing two new breakfasts: spinach and basil omelette; and square crepes
with goat cheese and smoked salmon.

Economy Class passengers can also enjoy these meals: dinner for £15 and breakfast for £10.

Passengers can pre-order their meals up to 48 hours before departure.

Winning in
the luxury
travel market

If Only… has been In an age of online booking, luxury travel is
winning agents (and where an agent can have a real advantage.
awards) for over 17 Even the most sophisticated customer
years, largely based on databases can’t match a conversation or
its specialist knowledge meeting where much might be revealed
of the destinations it through casual comments, opinions and
features – an essential even body language. Savvy agents will
requirement when develop impressions from the conversation,
booking high value recall the client’s previous bookings and
clients’ holidays. gently tease out more information on the
client’s holiday needs and aspirations.
Luxury travel is thriving (with almost a
million millionaires in the UK) and there’s This is where a specialist operator comes
been volumes published on the nature of into its own, perhaps suggesting that an
luxury travel – but the bottom line is that agent review their client’s requirements,
those who are willing to spend significant usually based on a compelling reason or
amounts on holidays expect the highest local conditions that might impact on their
standards of service from the minute they enjoyment of the holiday.
make an enquiry.

Constance Moofushi
Price from £2,999pp

A good operator will also occasionally · A 5 Star All Inclusive resort
contact the agent with ‘upselling’ · The perfect combination of luxury and simplicity
opportunities after the booking has been
made; offering upgrades to the next cabin · 32 dive sites surrounding the island
(one way or return) for a relatively good · U Spa by Constance
price, helicopter transfers, private dinners
in exotic locations or enhanced ‘meet and Call us on 0141 955 4000
greet’ services to ease clients through arrival or visit ifonly.net for details
airport formalities.
Prices are per person and based on 2 adults sharing. Valid for
However, to tap into luxury travel, agents departures from 1 to 20 June 2018 and must be booked by 13
need to put in time and effort as high value June 2018. Please call in for more details. Subject to availability.
clients have strong ideas, expect a confident
response and demand good service from All flight inclusive holidays are protected by ATOL scheme.
start to finish. This might be stating the
obvious, but in a busy agency, high value
clients might get a little lost in the mix.

Luxury travel is not for everyone, but there
are specialist operators out there who
know the resorts, room locations, arrival
procedures and who are keen to help close
a sale. Match this with the agent’s own in-
depth understanding of their clients needs
and you have a winning formula.

For help with you next luxury
holiday booking call If Only…
on 0141 955 4000.

Asia doesn’t get any closer than this

NEW! FLIGHTS* HOTELS* TRANSFERS* EXCURSIONS*

ALL INCLUSIVE ECONOMY 1 NIGHT TRANSFERS SHORE
PACKAGE ROUNDTRIP PRE AND BETWEEN EXCURSION
FLIGHTS POST AIRPORT, IN EVERY
HOTEL HOTEL AND SHIP PORT

Terms & Conditions apply. Visit Silversea.com/terms-and-conditions for complete Terms and Conditions.

Unlearn Asia
to discover it again.

LET US TAKE YOUR CLIENTS CLOSER
TO THE AUTHENTIC BEAUTY OF THE WORLD.

For more information or for reservations please call 0207 340 0700,
visit silversea.com or email [email protected]

Get ready to rethink Asia from scratch. Immerse into a completely new perspective; one that brings you closer
to the authentic beauty of our destinations. Such as our unseen Japan, and untasted Vietnam. Or our untamed
Thailand and unexpected Myanmar. It’s our China and Philippines in ways you’ve never heard of. It’s a matter of
perspective. And our voyages are all about that.

Agent ’s
View...

W h at By Elaine Tait
luxury
means Kenneth
to us... Macleod Travel,
Scotland

Kenneth Macleod Travel Limited is celebrating its 40th year in 2018 and we have been
synonymous with Luxury Travel since we opened our doors in 1978.

We have always strived to provide clients with our knowledge of the Luxury market. We also
understand the importance of our staff experiencing the products personally and being able to sell
with conviction, so that we match the perfect holiday to the client.

We have been extremely lucky to have formed relationships with the luxury operators and airlines and
we build on that each year with staff training, educationals and joint promotions. We also hold regular
events where our clients get to meet the suppliers’ representatives in person and learn first-hand about
the product.

This business has been built with the help and support of our wonderful staff, many of whom
have been with us for over 20 years. They get to know the clients and their preferences, so they can
tailor make the perfect holiday.

To us, Luxury Travel means the quality of the establishment, the service provided by the staff,
the attention to detail and the knowledge that our clients are getting the wow factor. I think it’s
important to most clients that they are recognised and acknowledged by the staff at the resorts and
on the ships and that they get a personalised but non-intrusive service. It’s also important to make the
customer feel valued. The Luxury market is all about our belief and enthusiasm in the product.

During my time in travel, I have been lucky enough to experience some amazing products and services
including flying on Concorde, a trip on the Orient Express, the Cipriani Hotel in Venice, Machu
Picchu, river cruising, six-star cruising, and flying on the new A380 and having a drink at the bar!

First Class
ticket to
anywhere

Not so long ago, flying was considered a novel For the jet-set, First and some Business Class cabins
experience, especially in the Golden Age of Travel, provide a dedicated crew member; seats that become
when service was paramount, the airline seats were beds; you can luxuriate in Egyptian cotton bedding;
large, comfort was a priority and meals were served on have a shower with luxury amenities and enjoy freshly
silver service, no matter what class you were flying! prepared Michelin-starred food. On some airlines, you
can even book a suite!
Fast forward to today and the picture is very different.
Commercial airlines now fly billions of people around Premium Economy and Economy Plus is also booming,
the world and with low cost travel becoming the norm, offering more comfort and amenities, seats with more
airline seats are smaller, meals, snacks and drinks all legroom, exclusive meals and added benefits.
considered extras and you even have to pay for your
baggage to fly with you! There has never been a
better time to fly in style!
However, for those who prefer a premium travel seat, a
new vision is now emerging - planes are becoming more
comfortable again, seats larger and meals are improving,
with Economy Plus, Premium Economy, Business
Class and First Class taking travellers to new heights.

WWW.COCOCOLLECTION.COM

For bookings: +960 664 6600 | [email protected]



Experience the extraordinary

At Wendy Wu Tours, when it comes to luxury we believe everyone deserves a taste of the finer things in life. As the China and Asia
travel specialists, nobody knows Asia like us which is why our team have scoured Asia to bring you the very best luxury experiences,
all meticulously designed to bring you a collection of truly memorable once-in-a-lifetime holidays.

LUXURY HOTELS UNIQUE VIP SERVICE
EXPERIENCES ALL THE WAY
Nothing shouts luxury like five-
star, which is why every hotel in our To really know Asia, you have to We’ve taken care of everything on our
Exclusive Collection is hand-picked for really experience it. Today it’s about Exclusive Collection tours, simply
its five-star qualities, factors such as its experiences, to do something so so you don’t have to. We’ll make sure
location and its facilities. impressive that it will be remembered your luggage is delivered right to your
forever. Our Exclusive Collection hotel room as well as arranging your
Nothing is left out when it comes is crammed full of unforgettable UK chauffeur transfer to the airport.
to ensuring you have the perfect, moments. Whether it’s visiting the When it comes to your tour guide, you
sumptuous surroundings to relax in at Terracotta Warriors in China and can be assured of that same VIP service.
the end of an exciting day’s touring. meeting the people who discovered From the moment you start your tour
them or ascending The Bitexco Tower until the time it ends, your guide will
for cocktails and panoramic sunset be taking care of your every need. Your
views over Saigon or even an exclusive experience is our utmost concern which
dinner in Mehrangarh Fort, India. is why you’ll find that nothing on your
Exclusive Collection holiday is short of
remarkable.

To book or find out more call 0808 250 3878 or visit wendywutours.co.uk/exclusive-collection

THE AWARD-WINNING TOUR SPECIALIST

EXPERIENCE
THE

E X T R AO R D I N A RY

• WITH OUR EXCLUSIVE COLLECTION •

As the leading China and Asia travel and tour Each Exclusive Collection
specialist, nobody knows Asia like us. Now you and tour includes:
your clients can enjoy this incredible part of the world
in luxury on our Exclusive Collection range of tours, • Luxurious five-star hotels
packed full of once-in-a-lifetime experiences. From • Enjoy unique experiences
luxury cruising on Vietnam’s Halong Bay to drinking
champagne on China’s Great Wall – no stone is left • VIP service all the way
unturned on securing the best possible experiences. • UK airport chauffeur transfers

To book or find out more call 0808 278 6117 or visit wendywutours.co.uk
 Wendy Wu Agent Friends

Best Large Luxury Holiday Company

Kuoni is known for luxury. We hard work for you when it comes
seek out new destinations, the to finding upgrades, the best
world’s most luxurious hotels and price on upgraded flights and the
experiences that will make your little touches to make a special
customers want to stay forever. occasion, like a honeymoon or
We care about every detail and wedding abroad, truly special.
create every holiday from scratch,
so your customers get exactly We have won over 200 awards for
what they want and are cared for our luxury holidays and service,
every step of the way. including Best Large Holiday
Company at the British Travel
You can talk to someone who has Awards 2017. If your customers
actually been there for the best are looking for a luxury holiday,
advice and our team will do the Kuoni is a company you can trust.

Milaidhoo, Maldives (pictured)

1 Trusted & respected 5 Kuoni has exclusive hotels

Kuoni has been operating in the UK for over 50 years. We We offer hotels exclusive to Kuoni customers in the UK

have won over 200 awards and have a trusted reputation and we also create our own escorted small group tours

for special occasion and luxury holidays, as well as taking led by an expert guide.

care of your VIP clients. For the best advice, talk to

someone who has been there by using our expert finder at 6 Our Offer of the Week is incredible

www.kuoni.co.uk/experts
Every Wednesday, we reveal our offer of the week. If you

2 We plan incredible FAM trips would like to receive it, please email us at
[email protected]

We want you to experience the Kuoni difference for

yourself, so we plan amazing FAM trips. 7 Train with the experts

3 Price Parity Worldwide College is back and bigger and better than
ever. If you would like to have Kuoni training, please
We don’t believe in undercutting travel agents, so the register your interest by emailing
price we offer direct customers is the same price you can [email protected].
offer your customers. Alternatively, contact us for in-store training.

4 We’ve increased your commission *Only available for independent travel agents.

We’ve increased your commission* by 0.5% to help with
new credit card legislation.

Get in touch with your local Kuoni store at www.kuoni.co.uk/stores | Call our trade sales team
seven days a week on 0800 072 4454 | Visit our agents’ website at www.kuoni.co.uk/agents

Immerse yourself in Unlock a world of distinct cultural encounters unavailable to
elegance and style the ordinary traveller, as we provide unprecedented access to
with Scenic Cruises some of the world’s most distinguished cultural hotspots.

Setting the standard for river cruising on Europe’s most Exclusive and available to our guests without charge, these
iconic waterways, Scenic’s fully-inclusive promise ensures Scenic Enrich experiences are handpicked and consist of
even the luxuries your customers would expect to pay classical concerts in palatial settings, Medieval feasts in
for are included in the price. From all the flights and transfers ancient castles and social events in the homes of local families.
to every insightful excursion, delicious spoonful and thirst-
quenching sip. We’ll truly immerse your customers in the culture
and heritage of a destination as our award-winning
Marrying innovative technology with opulent designer Scenic Freechoice programme takes them on
finishes, a Scenic Space-Ship is friendly and intimate in equal journeys through Europe’s ageless passageways on
measure, generously proportioned and affording elegance and optional daily excursions, carefully selected by our
style, it serves as a luxury floating boutique hotel. Journey Designers.

Some of the largest on European waters, our suites provide A wealth of cultural highlights are theirs to
space and views in abundance, with included amenities like enjoy, from guided tours of cosmopolitan cities
the comfort of our Scenic Slumber Beds, a complimentary to walking tours of sleepy fishing villages and
mini bar and balcony with the innovative all-weather Sun we’ve divided them into three categories, active,
Lounge. Not forgetting a butler service for every guest. moderate and relaxed, to suit the varying pace
requirements of each guest.
Unrivalled fine-dining in up to six exclusive on board venues,
introduces guests to authentic dishes inspired by the path on
which they’re travelling, not forgetting guests can make the
most of a selection of complimentary premium drinks all day
every day. From a morning champagne breakfast to a
brandy nightcap.

From the moment our
guests step on board, they’ll
have access to their very
own personal GPS device,
a state-of-the-art gadget
fitted with an interactive
map and commentary
function encouraging guests
to explore independently,
without the fear of getting
lost and learn about each
point of interest they cruise
past or visit.

EUROPE’S MOST LUXURIOUS RIVER CRUISES

2019
Cruises

at 2018 Prices

PLUS

FREE Private
Door-to-Door

Chau eur
Transfers#

2019 RIVER CRUISE PREVIEW COLLECTION NOW ON SALE

Scenic set the precedent for river Truly All-Inclusive
cruising on Europe’s waters.
Fine-dining, spacious suites and a Flights from a choice of up to 15
butler for every guest promises a UK airports, or a NO FLY option via
service that is second-to-none, and Eurostar
award-winning excursions provide
unique insights into culture Unlimited premium branded drinks
and tradition. and in-suite mini bar*

To celebrate the launch of our Fine dining in a choice of up to six
2019 Europe River Cruise preview on board venues
collection, Guests can cruise the
waterways of Europe in 2019 Private invitation to Portobellos or
at 2018 prices. With new and L’Amour – fine-dining with wine
exciting additions, plus FREE pairing
private door-to-door chauffeur
driven transfers^, make sure your Award-winning complimentary
customers don’t miss out and book shore excursions
before 30 April 2018.
Once-in-a-lifetime Scenic Enrich
Choose from a range of itineraries events and experiences
throughout Europe and experience
the ultimate in luxury river cruising Largest suites on Europe’s rivers
from the comfort of our
state-of-the-art Space-Ships. Exclusive GPS tailor-made devices
for self-guided touring and use of
our e-bikes

Butler and laundry service for all
guests

Complimentary Wi-Fi

All tipping, transfers and taxes

All from only £1,595 per person

For more information call our Travel Agent Hotline on: 0808 115 0463

Terms and conditions: Terms and Conditions: Offers are subject to availability for new bookings made between
10 March and 30 April 2018. Iconic Danube from price of £1,595 is based on the lowest cabin category available
on 3 April 2019. Price correct at time of going to print (March 2018). *All drinks are included on board except for a
number of rare, fine and vintage wines, champagnes and spirits. ˆFree private door-to-door chauffeur transfers
only apply when booking Europe, France and Portugal itineraries. Mileage restrictions of 75 miles applies for
door-to-door private transfers, £2 per mile excess will be charged thereafter, UK mainland only.
For full itineraries and booking conditions, please visit scenic.co.uk/terms-and-conditions.

Discover The Art of Life®
with Endless Privileges®
BOUTIQUE HAVENS
EXPRESSIVE ARCHITECTURE
FINELY APPOINTED
SUITES WITH PRIVATE
CHECK IN/OUT
24-HOUR IN-SUITE DINING
SPARKLING WINE AND
FRESH FRUIT BASKET DAILY
LIMITLESS GOURMET
DINING & TOP-SHELF SPIRITS
BVLGARI® BATH AMENITIES
COMPLIMENTARY
WORLDWIDE CALLING
COMPLIMENTARY
LAUNDRY SERVICE
WORLD CLASS SPAS

Zoëtry Wellness & Spa Resorts o er our guests an exquisite array of holistic services and amenities
complemented by unrivalled oceanfront luxury. Endless Privileges® — where everything is included — features

traditional and organic gourmet fare and unique cultural experiences in ultra-romantic seaside settings.

CONTACT YOUR PREFERRED TOUR OPERATOR FOR MORE INFORMATION AND TO BOOK.
TO SIGN UP TO OUR NEWSLETTER AND TO KEEP UP TO DATE VISIT AMRAGENTS.BLOG.

EXPERIENCE ENDLESS PRIVILEGES® FOR THE MOST DISCERNING TRAVELER IN
DOMINICAN REPUBLIC: PUNTA CANA | JAMAICA: MONTEGO BAY | MEXICO: ISLA MUJERES • RIVIERA MAYA

Zoëtry Paraiso de la Bonita Riviera Maya Zoëtry Villa Rolandi Isla Mujeres Cancun

This award-winning property is consistently named one of Located on exclusive Isla Mujeres, the intimate beachfront,
Mexico’s most exceptional boutique resorts. Located along 35-room resort that is in prefect harmony with the
a 500-yard stretch of beach, it provides all oceanfront suites
with private terraces and the first certified Thalassotherapy environment and Caribbean beach. Escape to another world
at the gourmet à la carte restaurants including Casa Rolandi,
Spa in North America, spanning 22,000 sq. ft.
• Unique and eclectic décor from all around the world, serving award-winning Northern Italian-Swiss cuisine.

including original art and antiques • Private marina with its own 40-foot yacht that transports
• Complimentary catamaran sunset sail guests between Cancun and the resort

Save Up to 30% this summer* • Full-service state-of-the-art Thalasso Center
with a seawater pool
Zoëtry Agua Punta Cana
Save Up to 35% this summer*

Zoëtry Montego Bay Jamaica

On a stretch of beach in the northeast coast of the Dominican Located in the upscale Ironshore neighbourhood along
Republic, this oceanfront haven has just 96 exclusive suites. the Caribbean Sea. 49 suites were designed with a holistic
The eco-friendly property o ers amazing architecture, approach in three main buildings: Wood & Water, Bamboo
manicured gardens and a highly attentive sta with luxurious and Blue Mountain – a nod to Jamaica’s ecological tapestry.

accommodations with spacious terraces and spa-like bathrooms. • Outdoor whirlpools, the infinity pool and a scenic pier
provide a theme of relaxing water elements
• Resort architecture features cathedral ceilings
and cane thatched roofs created from natural • Wellness and spiritual o erings include a spa with peaceful
hardwoods and stones gardens, yoga and meditation areas and fitness center

• Complimentary horseback riding on the beach Save Up to 40% this summer*

Save Up to 45% this summer*

*Summer 2018 special o ers valid for all new bookings until 30th April 2018, Travel period until 31st October 2018. Contact your Preferred Tour Operator.

Agent’s View

What is By Edward Cox
luxury
t ravel? Island Travel,
Isle of Man

Ipersonally believe that luxury travel can be the ultimate way to see the world - people should treat
themselves whenever they can! One of the top ‘luxury’ moments of my travel career was when I
stayed at Mahali Mzuri, Sir Richard Branson’s luxury safari camp in the Kenyan Bush!

It was a dream come true, the moment we rocked up to what can only be described as the most
beautiful place on earth! However, you can be in the most beautiful resort in the world, with the
finest finishing touches, but if you aren’t looked after - then what is the point - service is the
key to everything.

Our customers all have different views of what luxury travel is - and so they should - it can mean so
many things! Whether it is a lovely four-star luxury hotel in Turkey (compared to their usual three-
star in Benidorm) or a Private Jet to New York. I think everyone should push their budget to the
max, if possible and make the most of what they can get out of the money they have - as they say,
you can’t take it with you!

The majority of our customers work hard all year round for that once a year trip and we do try to
entice them to go a little step further than they normally would. Of course, everyone wants to fly
First Class to their favourite destination and this is a reality for some people, but nothing more
than a dream for others.

Yet, Luxury Travel doesn’t always have to be expensive. An airport lounge can go a long way and
can be the perfect way to start that holiday you have worked so hard for!

‘The William Shakespeare’s
World ‘The Merry Wives of Windsor’
is your
Oyster’

Who doesn’t dream of a stay Indulgence has become the holiday With regard to accommodation,
in a luxurious hotel, in a of choice, according to the Small guests also expect more than just
stunning location, offering world Luxury Hotels of the World & somewhere to lay their head.
class facilities? Somewhere you can Trendwatching, Luxury Travel Sumptuous Egyptian bedding,
marvel at the beautiful interiors, Trends report for 2018, which pillow menus, sleep related
sip cocktails by an infinity pool, or predicts that travellers will demand therapies and even sleep butlers
relax in a rose petal bath? a much more personalised and will be the way forward. In the
unique holiday experience. dining room, food will be custom
There is more choice than ever made to suit individual needs,
before when it comes to luxurious The report suggests that luxury with meals served in a private,
accommodation - with exotic travellers are looking for exotic idyllic location.
retreats on white sand beaches, trips to off the beaten track
hotels nestled in spectacular destinations. They want to With hotels planning to open in
scenery, or city hotels offering experience the true culture of new destinations as well as offer
everything you could ever ask for. the area, engage with the locals more bespoke experiences, for the
In the Middle East, super luxurious and enjoy a personal, tailored luxury traveller, the world is truly
hotels are increasing in numbers. experience. Clients are moving your oyster!
Hotels in the Indian Ocean are towards holidays that focus on
investing billions of pounds into self-discovery, wellness and
refurbishing their properties and spiritual exploration, offering a
the race is on worldwide to entice retreat from the 24/7 digital world
guests looking for a once-in-a- we now live in.
lifetime experience.

WELCOME Selling Seabourn Ovation
SEABOURN OVATION
• Superbly appointed all-Veranda Suite and Penthouse Suites bring a
The World’s Finest Ultra spacious design to this already luxurious ship.
Luxury Resort at Sea
• Extra pampering through exclusive (and regularly replenished) Molton
In May 2018 Seabourn welcomes Seabourn Brown Signature scents, turn down gifts including lavender eye masks,
Ovation, crowning the most modern and plus the new K+M chocolates.
acclaimed fleet in ultra-luxury and, like her
sister Seabourn Encore, delivering a wealth of • Open dining in the Restaurant, the reservations-only Grill by Thomas
innovative concepts and illuminating ideas to Keller (now fleet-wide and no extra surcharge), the casual partly alfresco
delight the world’s most discerning travellers. Colonnade and popular Sushi.

The all Veranda suite Seabourn Ovation can slip • World class entertainment including An Evening with Sir Tim Rice, plus
into picturesque ports and hidden harbours. Yet the Club Terrace, an intimate exclusive alfresco lounge area with a plunge
she offers features and amenities rivalling much pool, two whirlpool spas and an elegant fountain, illuminated at night.
larger ships, including sumptuously furnished
living areas and restaurants designed by Adam • The popular Seabourn Square, featuring a library, boutiques, an outdoor
D Tihany, elegant settings for meals created terrace and a coffee bar (where barista staff roast coffee beans freshly every
under the guidance of world-renowned chef morning), as well as concierges ready to respond to every request.
and restaurateur, Thomas Keller.
Seabourn Ovation itineraries
Seabourn’s exclusive alliance with UNESCO
will enrich each cruise with exclusive insights Summer 2018: Spring and Autumn - Mediterranean
and experiences, while select itineraries Summer - Northern Europe
will also be enhanced by special onboard Winter 2018/19: Arabia & Asia
themes and events or “Ventures by Seabourn”
expedition elements.

Seabourn Ovation is everything you’d expect
from the World’s Finest Ultra-Luxury Cruise
Line…and more...

The World’s Finest Ultra Luxury Resort at Sea

Introducing

SEABOURN OVATION

The Seabourn Cruising on the Seabourn Ovation is unlike any other form of travel.
Difference The experience is luxurious, yet relaxed … elegant, yet casual … sumptuous,

Spacious, all-suite yet understated. Your clients will enjoy our perfect blend of glamorous
accommodations, most elegance, impeccable service, exquisite cuisine and highly personalised
destination experiences as they visit stunning Baltic cities, Arabian deserts and
with private veranda
Gourmet dining the intoxicating sights of exotic Asia.

experiences that rival H ere are a few of our favourite itineraries:
the finest restaurants
7-NIGHT BALTIC & 20-NIGHT EMPIRES 14-NIGHT THAILAND
anywhere ST PETERSBURG OF THE SUN & VIETNAM
Intuitive, gracious 14 Nov 2018
service provided by a 23*, 30 Jun, 22 Dec 2018; 4*, 19 Jan~,
staff passionate about 21*, 28~ Jul, 18*, Cruise from £5,299pp: 16 Feb, 2 Mar* 2019
pleasing your clients Fly/cruise from £6,899 Cruise from £4,999pp:
Complimentary 25 Aug 2018 Fly/cruise from £5,899
welcome champagne £400 supplement from
and in-suite bar stocked Cruise from £3,299~pp: Glasgow £50 supplement from Glasgow
with your clients Fly/cruise from £3,749. Singapore, Laem Chabang (Bangkok,
Piraeus (Athens), Nafplion
preferences £220 supplement from (Greece), Agios Nikolaos (Crete), Thailand), Ko Kood, Sihanoukville
Open bar throughout Edinburgh Haifa (Tel Aviv, Israel), Ashdod (Kampong Saom, Cambodia), Ho
the ship, and fine wines (Jerusalem), Suez Canal transit, Chi Minh City (Saigon, Vietnam,
poured at lunch and Stockholm, Helsinki (Finland), overnight), Da Nang (Hue), Halong
Eilat (Petra, Jordan), Salalah
dinner St Petersburg (Russia, 2 (Oman), Muscat, Doha (Qatar), Bay, Hong Kong
Tipping is neither Sir Bani Yas Island (UAE), Dubai
required nor expected, nights), Tallinn (Estonia), * itinerary in reverse. ~Lead fare based on
service simply to delight 28/07/18 sailing
Copenhagen (Denmark)

* itinerary in reverse. ~Lead fare
based on 28/07/18 sailing

SEABOURN CONTACTS:
Reservations: 0344 338 8610 : www.seabourn.com

Your Business Development Manager - Bekkie Skipp
Phone: 077804 90748; email: [email protected]

Or e-mail [email protected]

supTpelermmesn&tsCsohnowdintiforonms. All fares are cruise-only or fly/cruise from London airports in £, for new bookings only, per guest, double occupancy. Lead or
Glasgow or Edinburgh, please ask for other regional airports. Offers have limited space and may be modified or withdrawn
sailing/departure dates may be substituted without prior notice. Subject to availability. Other restrictions may apply. Call for details. Information herein is
accurate at time of printing. Seabourn reserves the right to correct errors.

UNIQUE & EXtRAORDINARY

Experience the beauty of Iceland like you’ve
never seen it before with Iceland ProTravel

helicopter tours • whale whatching • glacier tours

© IPT

From a city break, a self-drive holiday, an
escorted tour, or a unique Icelandic spa break

Stay in luxury accommodation, sample the
gourmet food, explore the unique landscape...

….we have a large selection of holidays that © IPT
can be tailor made to suit your needs

All enquiries:
email: [email protected]
or call: 020 3630 1340

The land of the Northern Lights and Midnight Sun awaits you…

TRAVEL
WITH
EXPERTS

© IPT

Our sister company ICELAND PROCRUISES
operates the Ocean Diamond cruise liner,
offering circumnavigation tours around
Iceland and stunning Greenland voyages.

We offer travel For more information please visit: © IPT
agents commission www.icelandprotravel.co.uk
www.icelandprocruises.co.uk Y6096

Explore one of the most fascinating places on Earth with icelandprotravel…

The Experts
in Tailor-made

Holidays
to Africa, Indian
Ocean & Dubai.

Africa & Beyond was formed in 2007 by
husband and wife Richard Russell and
Charlotte Howell.

We are proud to be a completely
independent, owner-run tour operator
specialising in Africa, the Indian Ocean
Islands and the Middle East.

We work closely with operating partners
in every location, enjoy preferred rates
and often negotiate special offers that
are unique to us.

Every holiday is unique and every
enquiry is equally important, meaning
we use all our expertise to plan each
holiday as if it was our own.

Call our experts

0161 789 8838

or email us on:
[email protected]

“First stop when organising my own or any of
my clients travel arrangements to the African
continent, is a call to Africa and Beyond.”

As a company they freely share Their knowledge doesn’t just stop when they
their knowledge, advice and reach the African Coast. As their website will
expertise, including personal tell you they “specialise in tailor-made holidays
recommendations for myself and to Africa, The Indian Ocean, Arabia and
introductions for my own clients. more off the beaten track destinations such as
Madagascar and Ethiopia”. I’ve tagged on
Their service matches this exemplary knowledge beach stays in Mauritius, The Seychelles and
and I know many other travel agents in Scotland Oman for my clients.
now use them based on my recommendation,
whether they be booking a golf holiday, a first I’d whole-heartedly recommend Africa and
time holiday to Cape Town and the Winelands Beyond as your first stop for any booking to
or bespoke trips such as a self drive holiday to the African continent.
Namibia or canoeing on the Zambezi.
Fiona Bibby

Managing Director,
The Travel Architect

www.africaandbeyond.co.uk

JAMAICA SAINT LUCIA ANTIGUA BAHAMAS GRENADA BARBADOS

From SWIM-UP POOL BARS 2017
and PRIVATE OFFSHORE ISLANDS 22 Years Running
to ONE-OF-A-KIND SUITES and
OVER-THE-WATER INNOVATIONS
– we've been leading the way
from the very beginning!

Ocean breezes.
Turquoise waters.
Swaying palm trees.

This really is the ultimate tropical paradise! With 16 unique WHY NOT TRY...SANDALS’ NEWEST
resorts in Jamaica, Antigua, Saint Lucia, the Bahamas, LUXURY INCLUDED® RESORT?
Grenada and Barbados, each Sandals resort offers an
unparalleled array of inclusions, situated in the most idyllic Sandals Royal Barbados, located in the spirited
Caribbean setting. St. Lawrence Gap area is now open! At this all-
new, all-suite resort your clients can experience the
We revolutionised the all-inclusive offering when we Royal Treatment and enjoy:
introduced the Luxury Included® concept. But what does
this mean? It means indulging in the best of the best. The • A short transfer from Grantley Adams
Caribbean’s best beaches, gourmet dining, unlimited International Airport - only 15 minutes
premium brand drinks, exciting land & water sports and so
much more - including the Caribbean's first-ever Over-the- • The powdery white sands of Maxwell Beach
Water Suites*. • 5-Star Global Gourmet™ dining at 6 restaurants
• 4 full-service bars, serving premium spirits and
One of the best parts about booking a Luxury Included®
holiday to Sandals Resorts is that the price you see is the Robert Mondavi Twin Oaks wines
price you pay. Your client’s holiday will always come with • 2 pools - including Sandals’ first rooftop pool
a price guarantee, so they can book totally worry-free, • Unlimited land and water sports
knowing everything is taken care of. • A four-lane bowling alley
• Sandals first men’s only barbershop
FOR MORE INFORMATION ON THE • Exclusive exchange privileges with
WORLD’S LEADING ALL-INCLUSIVE RESORTS
neighbouring Sandals Barbados
Call Agency Sales 020 7590 0210 • Resort-wide Wi-Fi
Email [email protected]
Visit sellingsandals.co.uk

OR TO BOOK
Call 0808 164 3459 | Visit sandals.co.uk/agents

OUR CALL CENTRE IS NOW OPEN UNTIL 11pm 7 DAYS A WEEK

*Available at Sandals Royal Caribbean and Sandals South Coast in Jamaica, as well as Sandals Grande St. Lucian in Saint Lucia.

THIS IS
SUITE LIFE

SUITES BY ROYAL CARIBBEAN

In our suites, your customers can take their amazing holiday to a new level
of luxury and relaxation. The type of suite available varies by ship class,
but no matter which option they go for, a stay in a Royal Caribbean suite
will guarantee guests a holiday like no other.