Guide for International Customers (1)

Guide for International Customers

Flat Marble Location

Flat Marble is located at Phahonyothin 9 Road, Ari, which is easily accessible in many
ways including BTS, MRT, or by car.
The nearest public transportation way that we recommended is by BTS. For BTS,
please kindly take off at Ari Station exit 3, where you can walk 850 m. to our restaurant
(not recommended ) or you can take a taxi or motorcycle to Chamnan Aksorn alley.
The taxi fee from BTS Ari to the restaurant is around 37-50 THB and the motorcycle fee
is 20 Baht for 1 person, please be aware of cheaters!.
We have a parking lot behind the restaurant where you can park without any charges
for 2 hours, please feel free to park and tell our staff how many cars you park.
Telephone number: 061-6959666

Google Maps direction to Flat Marble

Reservation Methods

Since Flat Marble has limited only 8-9 seats at one time, in order to confirm a
reservation, we require making a deposit of 1,000 THB per seat which will be returned
as cash upon the arrival. The deposit is only to guarantee seats. When the deposit has
been made but in case there is an absence, the deposit will be confiscated. For
example, Ms. Ariel has made a deposit for 5 seats but appears to only 4 people at the
booking time, 1,000 Baht will be confiscated. We will not return the confiscated
deposit by any means.

Once you received the deposit conditions message, the deposit must be made within
48 hours **(except self-deposit). There are several ways of making the deposit as
below.

Self-Deposit**

You can make a deposit at our storefront by yourself, if you agree to make a
self-deposit, we require your time and date of your self-deposit making and will reserve
your seats until then. If you do not show up or we cannot reach you at your mentioned
time, the initial reservation will be canceled by all means.

Hotel Deposit**

You can make a deposit at your hotel with the help of the concierge or reservation
team, if you agree to make a hotel deposit, please kindly make a deposit as cash with
the concierge team. The hotel will arrange with us and once the payment between the
hotel and our restaurant has finished, you will receive the text message via Whatsapp.

**Both Self-Deposit and Hotel Deposit is accepted only 3 days prior to the dine-in day. For
example, if you wish to book on Jan 4th, you have to make a deposit between 1-3 Jan

Online Deposit

Online deposit is highly recommended and allows you to deposit wherever you are. We
have listed the most convenient and cheapest way to make a deposit and we are truly
willing to help you the best we could if you need any information and help.

Wise

Wise is the online transferring money platform that has the lowest fee and you will get
the real exchange rate.
First of all, you need to download the Wise application or you can access its website.

Second, if you use Wise for the first time, please register your account. You can
register by email or your Facebook account. Then follow the steps until the registration
is completed.

When the registration is done, now you can make a deposit to us, You can choose the
currency and transfer it to the recipient as THB. What you need to do in this step is edit
the “Recipient gets” into your deposit amount. For example, 3 seats = 3,000 THB, you
need to edit the recipient box to 3,000 THB.

Edit your deposit amount here! THB Only!
Choose someone else

When you get to see this page, please kindly contact us for the information needed.
And the last step is to choose how you make payment.

Once the payment is done, do not forget to send us a screenshot! And then you will
receive the confirmation message.

For Singaporeans

PayNow-PromptPay is a funds transfer service that allows users to make transfers
between Singapore and Thailand bank accounts with the use of registered mobile
numbers. Simply key in the Thai mobile number and make transfers anytime,
anywhere.

1. 2.

Select Paynow
on your digital bank

Select Pay & Transfer

3. 4.

Select Paynow

Select Promtpay (Necessary!)

5. 6.

Put our telephone Once the
payment is done
number here do not forget to
(ask us first) send us a
screenshot!

And then you
will receive the
confirmation
message.

now you can make a deposit to us.
What you need to do is put telephone number
provided by our admin and edit THB box into your deposit amount.
For example, 3 seats = 3,000 THB, you need to edit the recipient box to 3,000 THB.

How to Contact Us

We have different ways to contact us. You can directly call us at 061-6959666 or
contact us via Whatapps as attached below. We are also available on Line Official
Account, Instagram, and Facebook (but rarely active )Line Official Account and
Instagram is highly recommended if you have any inquiries, you can message us
anytime and we also broadcast interesting information eg. promotions, and a special
menu.

Add us on Line Application @flatmarble

Instagram: @flatmarble Facebook: Flat Marble