S-FILES Vol 46

S​ -Files

SWISS-BELHOTEL INTERNATIONAL

INTERNAL E-NEWSLETTER

​- Volume 46 -

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 1

Table of Contents 5

The President’s Message 5
6
On Spotlight 6
AUSTRALIA 6
Swiss-Belhotel Brisbane 6
NEW ZEALAND 7
Swiss-Belresort Coronet Peak, Queenstown 9
Swiss-Belsuites Victoria Park, Auckland 9
THE MIDDLE EAST 9
Swiss-Belhotel Seef, Bahrain
Swiss-Belhotel Sharjah 10
INDONESIA 10
BALI 10
Swiss-Belresort Watu Jimbar 11
Swiss-Belhotel Tuban 11
Swiss-Belinn Legian 12
Swiss-Belhotel Petitenget 12
Swiss-Belhotel Segara 13
Swiss-Belhotel Rainforest 13
Zest Hotel Legian 13
JAVA 14
Hotel Ciputra Jakarta 14
Swiss-Belhotel Mangga Besar 15
Arion Swiss-Belhotel Kemang 15
Swiss-Belhotel Pondok Indah 16
Swiss-Belinn Kemayoran 16
Swiss-Belresidences Kalibata 17
Swiss-Belinn Airport Jakarta 17
Swiss-Belhotel Airport Jakarta 18
Swiss-Belinn Simatupang 18
Hotel Ciputra Cibubur 19
Swiss-Belinn Karawang 19
Arion Swiss-Belhotel Bandung 20
Swiss-Belhotel Cirebon 20
Swiss-Belinn Tunjungan
Swiss-Belinn Manyar Surabaya S-FILES - 46 - | ​ 2

A Culture of Passion A Culture of Professionalism

Table of Contents 21
21
Swiss-Belinn Malang 22
Hotel Ciputra World Surabaya 22
Swiss-Belinn Saripetojo Solo 23
Hotel Ciputra Semarang 23
Swiss-Belhotel Yogyakarta 24
Zest Hotel Airport Jakarta 24
Zest Hotel Yogyakarta 25
Zest Hotel Jemursari 25
Zest Hotel Sukajadi Bandung 26
Zest Hotel Bogor 26
KALIMANTAN 26
Swiss-Belhotel Balikpapan 27
Swiss-Belinn Balikpapan 27
Swiss-Belhotel Tarakan 28
Swiss-Belhotel Borneo Banjarmasin 28
Swiss-Belinn Pangakalan Bun 29
Swiss-Belhotel Danum Palangka Raya 29
Swiss-Belhotel Harbour Bay, Batam 30
Swiss-Belinn Batam 30
Swiss-Inn Batam 31
Zest Hotel Harbour Bay, Batam 31
Grand Swiss-Belhotel Medan 32
Swiss-Belinn Medan 32
Swiss-Belinn ska Pekanbaru 33
Swiss-Belhotel Jambi 33
SULAWESI 33
Swiss-Belhotel Kendari 34
Swiss-Belinn Panakkukang Makassar 34
Swiss-Belhotel Makassar 34
MALUKU 35
Swiss-Belhotel Ambon 35
PAPUA 35
Swiss-Belhotel Papua Jayapura
Swiss-Belhotel Manokwari S-FILES - 46 - | ​ 3

A Culture of Passion A Culture of Professionalism

Table of Contents 36
36
Swiss-Belhotel Merauke
Swiss-Belhotel Sorong 36
Updates 37
Swiss-Belhotel International - Bali Sales Office 37
Swiss-Belhotel International - Indonesia 38
Swiss-Belhotel International - The Middle East 38
Swiss-Belhotel International - Group

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 4

The President’s Message

There is a very special USP
(unique selling point) of all our hotels...

YOUAnd that is ​

YOU​ the salesperson;
YOU​ the housekeeper;
YOU​ the Food & Beverage waiter, etc.

So remember:
It is​ YOU​ that our opposition hotels and competitors cannot duplicate.
YOU​ are the special person in Swiss-Belhotel International that is
so important;
so unique;
so special.
I know W​ E​ can always win with such unique staff!

Gavin M. Faulll ​JP
Chairman and President
Swiss-Belhotel International
Zest Hotels International

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 5

On Spotlight

AUSTRALIA

Swiss-Belhotel Brisbane

We are now open! Soft-Opening
(left to right - Mr. Gavin Faull, Ms. Dinah Marrs

(GM), Mr. Jorn Wisselink)

NEW ZEALAND

Swiss-Belresort Coronet Peak, Queenstown

Fire Drill SRCP task force to help the soft-opening of
Swiss-Belsuites Victoria Park
A Culture of Passion A Culture of Professionalism
From left to right: M​ arcin Slusarczyk,​ Chief
Engineer, ​Marianne Hornbacher,​ Executive
Housekeeper, ​Fauzan Mulla​, Front Office
Manager, & ​Grant Gaskin,​ General Manager

S-FILES - 46 - | ​ 6

On Spotlight

NEW ZEALAND

Swiss-Belsuites Victoria Park, Auckland

SBI pinning ceremony Soft-Opening
(Mr. Nick Simmons, General Manager, puts the (Mr. Gavin Faull with Mr. Oliver Faull, Mr. Nick

SBI pin to his FO staff, Emma) Simmons (GM) and team)

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 7

On Spotlight

THE MIDDLE EAST

Swiss-Belhotel Seef, Bahrain

Food & Travel Awards 2016 - GCC Earth Hour celebration 2016

Swiss-Belhotel Sharjah

SBSH Team tries the HAKA Luncheon with VIP travel, CEO and his
https://goo.gl/hJDbnc partners from Russia

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 8

On Spotlight

INDONESIA

BALI

Swiss-Belresort Watu Jimbar

SBEC Booth at Renon, 24 August 2016 Firefighting, rescue, evacuation training &
simulation - September 29, 2016
Swiss-Belhotel Tuban

Annual Employee Gathering Firefighting training

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 9

On Spotlight

INDONESIA

BALI

Swiss-Belinn Legian

Pilgrim - spiritual journey on August 17th 2016 Proud to support and participate the International
Coastal Cleanup (ICC)

Swiss-Belhotel Petitenget

SBEC Booth at Beachwalk Bali Emergency Rescue Team Training-
11-14 August 2016 August 22, 2016

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 10

On Spotlight

INDONESIA

BALI

Swiss-Belhotel Segara

Fire Training - 13 November 2013 Fun games during the Independence Day - 17
August 2016
Swiss-Belhotel Rainforest

Proud to wear the pink ribbon to support the Tri Hita Karana Assessment 2016
Breast Cancer Awareness Month

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 11

On Spotlight

INDONESIA

BALI

Zest Hotel Legian

Blessing Ceremony of the Opening Zest Hotel The Press Conference on Grand Opening Zest
Legian Hotel Legian ( August 2016 )

INDONESIA

JAVA

Hotel Ciputra Jakarta

Celebrating Hotel Ciputra Jakarta’s 23rd Family Fun Day at the Bogor Botanical Garden,
Anniversary 27 & 29 September 2016

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 12

On Spotlight

INDONESIA

JAVA

Swiss-Belhotel Mangga Besar

Staff Outing at Taman Safari Indonesia Swiss-Belhotel Mangga Besar believes that
(27 & 29 September 2016.) maintaining employee relations is one of the

Arion Swiss-Belhotel Kemang ways for the company success.

Blood Donation Employee of the quarter, Mr. Andika Dede
Zakaria from F&B Product

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 13

On Spotlight

INDONESIA

JAVA

Swiss-Belhotel Pondok Indah

Blood Donation It’s fun to be healthy!

Swiss-Belinn Kemayoran

Wine Shop Opening Jakarta & West Java Sales Leader Meeting

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 14

On Spotlight

INDONESIA

JAVA

Swiss-Belresidences Kalibata

Winner of the Photo Competition during the Monthly Fire Evacuation Training
Independence day (17 August 2016)

Swiss-Belinn Airport Jakarta

English Training Batch 1 2nd Anniversary of Swiss-Belinn Airport Jakarta
(29 July 2016)

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 15

On Spotlight

INDONESIA

JAVA

Swiss-Belhotel Airport Jakarta

CSR : fogging 20 houses society surrounding the Welcome dinner for Cathay Pacific’s 70th
hotel area Anniversary

Swiss-Belinn Simatupang

“Sharing is caring” with orphans during 1st Year Anniversary Celebration
Ramadhan (1 September 2016)

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 16

On Spotlight

INDONESIA

JAVA

Hotel Ciputra Cibubur

Thank You Programme conducted by Aerobics at the Rooftop
Mr. David Baduria

Swiss-Belinn Karawang

Swiss-Belinn Karawang’s 1st anniversary Proud to wear a pink ribbon during the
Breast Cancer Awareness Month

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 17

On Spotlight

INDONESIA

JAVA

Arion Swiss-Belhotel Bandung

Independence Day Employee Activity One Love Forever Wedding Exhibition
(August 2016) (August 2016)

Swiss-Belhotel Cirebon

(In-house event) “Coloring Competition 2016” at Swiss-Belhotel Cirebon Goes to School at SMK
Pangrango Meeting Room Negeri 2 Cirebon

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 18

On Spotlight

INDONESIA

JAVA

Swiss-Belinn Tunjungan

Participating the Rujak Uleg Festival 2016 Blood Donation during the Independence Day

Swiss-Belinn Manyar Surabaya

Breakfasting with the orphans during Ramadhan Fire Drill ( 17 September 2016)

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 19

On Spotlight

INDONESIA

JAVA

Swiss-Belinn Malang

Bromo Crossperience 2016 Employee Outing

Hotel Ciputra World Surabaya

Independence Day Ceremony August 2016 Staff Activity during the Independence Day
Celebration

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 20

On Spotlight

INDONESIA

JAVA

Swiss-Belinn Saripetojo Solo

Welcoming Mr. Ganjar Pranowo, The Governor of Press Conference with the cast of Warkop DKI
Central Java reborn at BaReLo 22 Sept 2016

Hotel Ciputra Semarang

Opening of the 10th Java Heritage Opening of the 10th Java Heritage
"The Legend of Train" "The Legend of Train"

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 21

On Spotlight

INDONESIA

JAVA

Swiss-Belhotel Yogyakarta

Cooking Class for Children at Chadis Rooftop Bar, Corporate Dinner theme “A Cultural Night”
rainbow cake creation. (7 October 2016)

Zest Hotel Airport Jakarta

Fire Drill Training Media visit during the 1st Anniversary of Zest
Hotel Airport
A Culture of Passion A Culture of Professionalism
S-FILES - 46 - | ​ 22

On Spotlight

INDONESIA

JAVA

Zest Hotel Yogyakarta

Blood Donation to celebrate the 1st Anniversary of 260th Anniversary of Yogyakarta
Zest Hotel Yogyakarta (October 7th, 2016)

Zest Hotel Jemursari

1st Place at the Futsal Tournament - 1st Anniversary of Zest Hotel Jemursari
Jemursari Hotel Community Surabaya

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 23

On Spotlight

INDONESIA

JAVA

Zest Hotel Sukajadi Bandung

Cleaning Day at Zest Hotel Sukajadi Bandung Gathering of ISDI (Ikatan Down Syndrome
Indonesia) at Zest Hotel Sukajadi Bandung
Zest Hotel Bogor

Independence Day Ceremony Staff gathering to celebrate 1st anniversary of
Zest Hotel Bogor

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 24

On Spotlight

INDONESIA

KALIMANTAN

Swiss-Belhotel Balikpapan

Talk Show at Plaza Balikpapan during MoU Signing with Bank Negara Indonesia
the Wedding Exhibition (7-9 Oct 2016)

Swiss-Belinn Balikpapan

1st SBEC Gathering Sales Blitz at Lapangan Merdeka
to promote our F&B Promotion
A Culture of Passion A Culture of Professionalism
S-FILES - 46 - | ​ 25

On Spotlight

INDONESIA

KALIMANTAN

Swiss-Belhotel Tarakan

Swiss-Belhotel Tarakan celebrates 12th Tarakan City Mayor, Bapak Sofian Raga visits
Anniversary on 1 October 2016. SBTK booth at North Kalimantan Job Fair.

Swiss-Belhotel Borneo Banjarmasin

Blood Donation 2016 Eid al-Adha 2016

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 26

On Spotlight

INDONESIA

KALIMANTAN

Swiss-Belinn Pangakalan Bun

Dinner with our GM Welcoming The Sultan of Keraton Kasepuhan
Cirebon

Swiss-Belhotel Danum Palangka Raya

National Batik Day Conducted training to SMKN 3 Palangka Raya,
conduct by the F&B Manager

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 27

On Spotlight

INDONESIA

RIAU ISLANDS

Swiss-Belhotel Harbour Bay, Batam

Breast Cancer Awareness Campaign<Enter a Idul Adha Activity
short description of the activity>

Swiss-Belinn Batam

ASITA Travel Fair on 6-9 October 2016 Celebrating Swiss-Belinn’s 14th Anniversary

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 28

On Spotlight

INDONESIA

RIAU ISLANDS

Swiss-Inn Batam

Revenue training conducted by Celebrating Swiss-Inn’s 14th Anniversary
the GM, Mr. Wawan Setiawan

Zest Hotel Harbour Bay, Batam

General Staff Meeting ASITA Travel Fair on 6-9 October 2016

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 29

On Spotlight

INDONESIA

SUMATERA

Grand Swiss-Belhotel Medan

5 Star Hotel Certification Award from Sucofindo Fun Walk to celebrate 8th anniversary of
to Grand Swiss-Belhotel Medan Grand Swiss-Belhotel Medan

Swiss-Belinn Medan

CSR - Berbuka Puasa Bersama Anak Panti SBI Training By Ms. Koleta
Asuhan Putera Muhammadiyah ( 19 Aug - 01 Sept 2016 )

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 30

On Spotlight

INDONESIA

SUMATERA

Swiss-Belinn ska Pekanbaru

BREAST CANCER AWARENESS MONTH. “Yes, We Talkshow “TANTANGAN PARIWISATA RIAU DI
Fight Breast Cancer! ERA MEA”(The Challenges of Riau Tourism).

Swiss-Belhotel Jambi

CSR Blood Donation (24 September 2016) The Monks from Tibet in their Holy Journey to
Muara Jambi Temple

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 31

On Spotlight

INDONESIA

SULAWESI

Swiss-Belhotel Kendari

National Batik Day General Staff Meeting
(16 September 2016)
(02 October 2016)

Swiss-Belinn Panakkukang Makassar

CSR 2016 - “Eid al-Adha” CSR 2016 - “Kerja Bakti & “Pungut Sampah 8
Menit”(Community Service) with the Makassar

City Government”

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 32

On Spotlight

INDONESIA

SULAWESI

Swiss-Belhotel Makassar

Community Service (27 Agustus 2016) Aqua Zumba Club (17 Agustus 2016)

MALUKU

Swiss-Belhotel Ambon

Breast Cancer Awareness Month Team Building at Kassa Island, Central of
“Because We Care!” Maluku

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 33

On Spotlight

INDONESIA

PAPUA

Swiss-Belhotel Papua Jayapura

Ms. SBEC at SBJ Nico ( Personal Manager) wins Gold Medal at the
XIX National olympic in Bandung
Swiss-Belhotel Manokwari (Rugby Competition)

Zumba Ceria last 24 September 2016 to Swiss-Belhotel Manokwari’sI 9th Anniversary
celebrate SBMI 9th Anniversary

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 34

On Spotlight

INDONESIA

PAPUA

Swiss-Belhotel Merauke

Donation table for Breast Cancer Awareness Welcoming Indonesian Defence Minister,
Month General (GEN) (Rtd) Ryamizard Ryacudu

Swiss-Belhotel Sorong

Coffee with the local media Independence Day Celebration
(September 2016) (August 2016)

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 35

Updates

Swiss-Belhotel International - Bali Sales Office

SBI Bali Futsal Competition Garuda Travel Fair at Lippo Mall Kuta
(October 2016)
Swiss-Belhotel International - Indonesia

Staff Meeting with GMF SBI MOU Signing with PT. LORENA LATERSIA
(September 2016) PROPERTY (September 2016)

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 36

Updates

Swiss-Belhotel International - The Middle East

Participation at Arabian Travel Market Dubai Signing ceremony of the first hotel in Egypt -
2016 Swiss-Belhotel Marseilia Alexandria Beach

Swiss-Belhotel International - Group

SBI’s Booth at ITB Asia in Singapore The team representing Swiss-Belhotel

International Hotels and Resorts
(from left to right) - M​ atthew, Farida, Noeke and

Praveen

A Culture of Passion A Culture of Professionalism S-FILES - 46 - | ​ 37

swiss-belhotel.com S-FILES - 46 - | ​ 38
swissbelhotel

zesthotel.com
zesthotels

A Culture of Passion A Culture of Professionalism