MWSS RO ANNUAL REPORT 2023 Propelling Progress for Purpose with Advocacy, Innovation and Devotion.
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The MWSS Regulatory Office (RO) is mandated to monitor the Concession Agreement. Among its many functions, MWSS RO reviews, monitors and enforces rates and service standards; arranges and reports regular independent audits of the performance of the Concessionaires; and monitors the infrastructure assets. However, MWSS RO’s functions may change over time for effective regulation of water and sewerage services. MANDATE In 1995, Metro Manila experienced a water crisis. In response, Congress enacted Republic Act (RA) No. 8041 empowering the President of the Philippines to reorganize the Metropolitan Waterworks and Sewerage System (MWSS), revamp its executive leadership, and privatize any or all of its segments, operations, or facilities. In line with this, Executive Order (EO) No. 311, Series of 1996 was issued requiring the MWSS to enter into arrangements that will result in the involvement or participation of the private sector in any or all of its segments, operations, and facilities. The Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS RO) was created in August 1997 by virtue of the Concession Agreements (CAs) signed between the MWSS and the two Concessionaires: Manila Water Company, Inc. (Manila Water) for the East Zone and Maynilad Water Services, Inc. (Maynilad) for the West Zone. On 27 September 2021, the issuance of EO No. 149, Series of 2021 transferred the MWSS from the Department of Public Works and Highways (DPWH) to the Office of the President (OP), formally creating the MWSS RO. The Regulatory Office now has its own charter for the first time in 25 years. EO No. 149 also allows the MWSS RO to impose penalties on Manila Water and Maynilad, and issue subpoenas to require the two Concessionaires to provide the necessary information on any matter relevant to the investigations of the MWSS RO. The MWSS RO functions as a collegial body composed of five Regulators. It is headed by the Chief Regulator who has overall responsibility for the operation of the office, and four Deputy Administrators for Technical Regulation, Customer Service Regulation, Financial Regulation, and Administration and Legal Affairs. BRIEF HISTORY
VISION A world class and independent Regulatory Office that equitably protects the interests of the consuming public and other stakeholders to continuous, sustainable and accessible supply of safe and affordable drinking water and environmentally safe sewerage system. MISSION To monitor, even during any emergency situation that the State may declare, Concessionaires’ compliance with their contractual obligations, enforce Customers service standards and determine reasonable rates in the delivery of safe drinking water supply and environmentally-safe sewerage services. SERVICE PLEDGE We, the officials and employees of the MWSS RO, in the spirit of public service, affirm our sworn duties to serve the citizenry with utmost responsibility, integrity, loyalty, efficiency, act with patriotism and justice. With the guidance of the Almighty, we pledge to: Serve our stakeholders, especially you, our customers, promptly, efficiently and effectively with due courtesy. Observe set standards of service quality. Provide comfortable customer service areas and frontline personnel to attend immediately to customer’s needs. Provide a feedback system to assess the quality of service rendered and make improvements, if necessary; and Assess our systems and procedures based on our stakeholders’ feedback on our performance. These, we pledge, with the goal and commitment of improving the MWSS-RO public service delivery in the name of transparency, accountability and quality service to our stakeholders. CORE VALUES Patriotism Integrity and Professionalism Participatory Governance Transparency and Accountability Gender Responsiveness
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim venia. MESSAGE FROM THE CHIEF REGULATOR Chief Regulator, MWSS Regulatory Office Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
In the agency’s 24-year history, Atty. Patrick Lester N. Ty is the youngest person to be appointed as its Chief Regulator. Prior to his appointment, he led the Financial Regulation Area of the Regulatory Office as Deputy Administrator. From 2010 to 2017, Atty. Ty served as the Deputy Administrator of the Authority of the Freeport area of Bataan. From 2006 to 2010, he was the Special Legal Assistant of the Department of Finance. He worked in the Central Bank Board of Liquidators, UP Institute of Government and Law Reform, and Ocampo and Manalo Law Firm. Atty. Ty finished his undergraduate degree, Bachelor of Arts in Psychology, at the Ateneo de Manila University. He then obtained a Bachelor of Laws degree from the University of the Philippines College of Law in 2003. PROFILE OF THE CHIEF REGULATOR
00 DATA A Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam. LOREM IPSUM 00 DATA A Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam. LOREM IPSUM 00 DATA A Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam. LOREM IPSUM 00 DATA A Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam. LOREM IPSUM EXECUTIVE SUMMARY With the lockdown easing down and the country slowly healing from the Coronavirus (COVID-19) pandemic, the MWSS RO saw 2021 as another fruitful year. After overcoming several hurdles a year before, the Regulatory Office faced and successfully overcame new challenges by adjusting to the new normal, consistent demands of the public for clean and safe drinking water and wastewater, and various internal and external changes. Customer satisfaction was, of course, given utmost importance this year, and all departments were committed to supplying quality services to residents in the Concession Areas (p. 32, Dedication to Service). During the transition to hybrid working arrangements, the MWSS RO utilized online platforms and conducted face-to-face activities to ensure that customers are not only informed about water, sewerage, and sanitation services but are also able to their forward complaints to the Regulatory Office (p. 20). The Concessionaires were then informed about the necessary improvements as well as penalties that followed these complaints (p. 43). Twenty-four years after its establishment, the MWSS RO also found its permanent home. The three-storey building is located at Katipunan Road, corner H. Ventura Street, Balara, Quezon City. It houses state-of-the-art government rooms and facilities that aid the office in providing swift and quality services to the consuming public (p. 12, Home of the MWSS RO). Aside from ensuring promising performances, the MWSS RO also upholds its independence by having its own office. This year, President Duterte also signed EO No. 149, which effectively transferred supervision of the MWSS RO from the Department of Public Works and Highways (DPWH) to the Office of the President (OP). In keeping with its mandate, the office regulates Manila Water and Maynilad and, with this administrative change, periodically reports progress to the OP (p. 65, President’s Orders). This monumental change contributes to the effectiveness of the MWSS RO’s services by allowing the imposition of penalties and issuing subpoenas for the two Concessionaires.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum. LOREM IPSUM DOLOR SIT AMET LOREM IPSUM DOLOR SIT AMET Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim venia.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.
LOREM IPSUM DOLOR SIT AMET LOREM IPSUM DOLOR SIT AMET Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim venia.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.
OFFICE OF THE CHIEF REGULATOR Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim venia.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit.Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat Lorem ipsum dolor sit amet esse molestie consequat Lorem ipsum dolor sit amet esse molestie consequat Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit.Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat Lorem ipsum dolor sit amet esse molestie consequat Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit.Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat
A Lorem ipsum dolor sit amet, consectetuer adipiscing elit, B Lorem ipsum dolor sit amet, consectetuer adipiscing elit, C Lorem ipsum dolor sit amet, consectetuer adipiscing elit, D Lorem ipsum dolor sit amet, consectetuer adipiscing elit, LOREM IPSUM Infographic Lorem ipsum dolor sit amet, consectetuer adipiscing elit, Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla LOREM IPSUM DOLOR SIT AMET LOREM IPSUM DOLOR SIT AMET
Lorem ipsum Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. 01 Lorem ipsum Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. 02 Lorem ipsum Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. 03 Lorem ipsum Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. 04 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA B Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA C Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA E Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA D Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA A Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA B Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA C Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA E Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA D Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt diam sed . DATA A Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.
Vicente T. Avila III Driver-Mechanic B REPUBLIKA NG PILIPINAS Metropolitan Waterworks and Sewerage System REGULATORY OFFICE Jolina Pauline T. Eraña Technical Assistant Crescenciano B. Minas, Jr. Department Manager for Legal Affairs John Oliver S. Medina Driver-Mechanic B Crisanto G. Nagtalon Driver-Mechanic B Felix Francis B. Ople Chief Corporate Attorney Ray Karlo M. Bonita Sr. Corporate Attorney Ivan Lawrence Manalo 2020 to June 2021 Jasper Allen B. Barrientos Sept 2021 to Present Sr. Corporate Attorney Secretary B Joel A. Dominguez Department Manager for Operation Monitoring George Mariano A. Soriano 2020 to Jan. 2021 Fiameto Je A. Baring 2021 to Present Supvg. Public Utilities Aljohn Deo E. Quinajon Sr. Public Utilities Maria Eloisa C. Garcia 2017 to 2021 (Change Item No.) Israel C. Bungay Dec. 2021 to Present Sr. Public Utilities Sheena L. Guinaling Secretary B Ramon A. Javier Department Manager for Administration Joriel M. Dagsa Chief Accountant A Maria Theresa V. Makiling Alan D. Chuegan Christian Bernard D. Marcelino Ranjev M. Garcia Roberto U. Coloso Sir Gil P. Maravilla Sheryl E. Tejero Christine Agatha R. Villanueva Fiscal Examiner A Klea Rejoice D. Luz Yolanda C. Vicente Secretary B Edgar G. Lumbres Driver-Mechanic B Maricris T. Laciste Department Manager for Water Quality Control Mark B. Tabes Driver-Mechanic B Roberto G. Diala Driver-Mechanic B Dave Eldon B. Olano Principal Chemist Maria Eloisa C. Garcia Sr. Public Utilities Laboratory Technician Richelle C. Cruz Secretary B Evelyn B. Agustin Deputy Administrator for Technical Regulation Leo James B. Abaloyan Mgmt. Info. System Design Specialist A Claudine B. Orocio-Isorena Deputy Administrator for Administration and Legal Affairs Lamberto M. Talplacido 2015 to Nov. 2021 Driver-Mechanic A Renato L. Rodriguez Jr. Data Analyst Controller Ronald G. Valdez Technical Assistant Patrick Lester N .Ty Chief Regulator
ORGANIZATIONAL STRUCTURE Sr. Public Utilities Joan Michelle S. Antonio Department Manager for Public Information Rosendo O. Alegre Department Manager for Complaints Services Monitoring Melchor S. Cordova Supvg. Public Utilities Olivia I. Tolentino Sr. Public Utilities Rowena P. Acuario 2020 to Aug. 2021 Christine E. Navar ro Nov 2021 to Present Secretary B Lee Robert M. Britanico Deputy Administrator for Customer Service Regulation Lorna C. Medina Artist- illustrator Christopher D. Chuegan Acting Deputy Administrator for Financial Regulation Ivan Bernard T. Samson 2020 to Sept. 2021 Justine C. Aritao Sept. 2021 to Present Head Technical Assistant Rosalinda T. Valdez 1997 to June 2021 Mark Billy B. Antonio July 2021 to Present Chief Economist Mark Billy B. Antonio 2015 to July 2021 Sr. Public Utilities Justine Irish C. Ignacio 2016 to July 2021 Sr. Public Utilities Ma. Carla N. Benito Secretary B Rosalinda T. Valdez Jan to June 2021 Acting Department Manager for Tariff Control and Monitoring Mark Billy B. Antonio July 2021 to Present Acting Department Manager for Tariff Control and Monitoring Maria Sharlene P. Zausa 1997 to May 202 Mary Ann Monic P. Rodriguez July 2021 to Present Supvg. Financial Management Specialist Charmaine Shiela A. Adeva Jan to July 2021 Acting Department Manager for Financial Audit and Asset Monitoring Joriel M. Dagsa Aug to Oct 2021 Acting Department Manager for Financial Audit and Asset Monitoring Nov to Present Department Manager for Financial Audit and Asset Monitoring Mary Ann Monic P. Rodriguez Charmaine Shiela A. Adeva Supvg. Public Utilities Candelaria P. Castasus 1997 to March 2021 Elena T. Cheng June 2021 to Present Sr. Public Utilities Emyl Angelique C. Fulgueras Secretary B Simon Efraim M. Borromeo Senior Information Officer Emelita M. Romero 1997-May 2021 Justine Irish C. Igancio July 2021 to Present Technical Assistant Carlito E. Espallardo 2018 to April 2021 Francis Eduardo P. Ayapana, Jr. Sept. 2021 to Present Noel DR. Gappi Supvg. Public Utilities Francis Eduardo P. Ayapana Jr. 1997 to Sept. 2021 Supvg. Public Utilities Vincent A. Ruelos Sr. Public Utilities Daryl F. Ferrer Sr. Public Utilities Lorna C. Balingit Secretary B Ma. Karmela B. Dizon Secretary B Ma. Victoria M. Villarba Technical Assistant
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore ma.Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. ullamcorper suscipit lobortis nisl Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent LOREM IPSUM DOLOR SIT AMET LOREM IPSUM DOLOR SIT AMET
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo con.Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim venia.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore ma.Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim venia. LOREM IPSUM LOREM IPSUM
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Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo con.
LOREM IPSUM DOLOR SIT AMET LOREM IPSUM
GLOSARRY AAPSI Agency Action Plan and Status of Implementation ALA Administration and Legal Affairs Area AMTC Annual Million Tree Challenge APP Annual Procurement Plan APR Agency Procurement Request AR Accomplishment Report AWWA American Water Works Association BAC Bids and Awards Committee BEMs Business Efficiency Measures BIR Bureau of Internal Revenue BOD Biochemical Oxygen Demand BOT Board of Trustees BTP Balara Treatment Plant CA Concession Agreement CAAGs Concession Accounting and Auditing Guidelines CAD Campus Awareness Drive CAPEX Capital Expenditure CARFA Conduct of the Annual Regulatory Financial Audit CMT Change Management Team CO Corporate Office COA Commission on Audit COB Corporate Operating Budget CPF Common Purpose Facility CRO Central Records Office CSC Civil Service Commission CSI Civil Service Institute CSMD Complaints Services Monitoring Department CSRA Customer Service Regulation Area CWA Clean Water Act DAP Development Academy of the Philippines DBM Department of Budget and Management DENR Department of Environment and Natural Resources DICT Department of Information and Communications Technology DMS Document Management System DOH Department of Health DP Data Privacy DPWH Department of Public Works and Highways DV Disbursement Voucher EO Executive Order EPA Extraordinary Price Adjustment ExeCom Executive Committee FAAMD Financial Audit and Asset Monitoring Department FC Fecal Coliform FCDA Foreign Currency Differential Adjustment FOI Freedom of Information FRA Financial Regulation Area FY Fiscal Year GAD Gender and Development Committee GCG Governance Commission for GOCCs GIS Geographic Information System GOCC Government-owned and Controlled Corporation GSIS Government Service Insurance System HDMF Home Development Mutual Fund HH Household HRIS Human Resource Information System IEC Information, Education, and Communication IPART Independent Pricing and Regulation Tribunal ISO International Organization for Standardization ISSP Information Systems Strategic Plan L&D Learning and Development LAD Legal Affairs Department LCW Luzon Clean Water LGU Local Government Unit LLDA Laguna Lake Development Authority LWUA Local Water Utilities Administration ManCom Management Committee MBTF Manila Bay Task Force MCM Million Cubic Meters MED Metering Efficiency Department MIS Management Information Systems MLD Million Liters per Day MOA Memorandum/Memoranda of Agreement MWCI Manila Water Company, Inc. MWSI Maynilad Water Services, Inc. MWSS Metropolitan Waterworks and Sewerage System MWSS RO Metropolitan Waterworks and Sewerage System Regulatory Office NAP National Archives of the Philippines NAWASA National Waterworks and Sewerage Authority NBA Novaliches Balara Aqueduct NHWL Normal High Water Levels NRW Non-Revenue Water NWRB National Water Resources Board O&G Oil and Grease OCR Office of the Chief Regulator OFWAT Office of Water Services/Water Services Regulation Authority OGCC Office of Government Corporate Counsel OMD Operation Monitoring Department OPEX Operating Expenditure P3 Pag-asa sa Patubig Partnership PA Public Address PID Public Information Department PIDrs Public Information Drives PM Preventive Maintenance PMU Project Management Unit PNSDW Philippine National Standards for Drinking Water PRRC Pasig River Rehabilitation Committee PSA Philippine Statistics Authority QMS Quality Management System RAL Rate Adjustment Limit RAMP Records and Archives Management Program RMIC Records Management and Inventory Committee RSP Regulatory Sampling Points SC Supreme Court SJDMWD San Jose Del Monte Water District STP Sewage Treatment Plant SpTP Septage Treatment Plant TCMD Tariff Control and Monitoring Department TRA Technical Regulation Area TSS Total Suspended Solids TWG Technical Working Group WQCD Water Quality Control Department WSC Water Service Connections AAPSI ALA AMTC APP APR AR AWWA BAC BEMs BIR BOD BOT BTP CA CAAGs CAD CAPEX CARFA CMT CO COA COB CPF CRO CSC CSI CSMD CSRA CWA DAP DBM DENR DICT DMS DOH DP DPWH DV EO EPA ExeCom FAAMD FC FCDA FOI FRA FY GAD GCG GIS GOCC GSIS HDMF HH HRIS IEC IPART ISO ISSP L&D LAD LCW LGU LLDA LWUA ManCom MBTF MCM MED MIS MLD MOA MWCI MWSI MWSS MWSS RO NAP NAWASA NBA NHWL NRW NWRB O&G OCR OFWAT OGCC OMD OPEX P3 PA PID PIDrs PM PMU PNSDW PRRC PSA QMS RAL RAMP RMIC RSP SC SJDMWD STP SpTP TCMD TRA TSS TWG WQCD WSC EDITORIAL BOARD MWSS REGULATORY OFFICE Patrick Lester N. Ty Chief Regulator PUBLIC INFORMATION DEPARTMENT Joan Michelle S. Antonio Department Manager Simon Efraim M. Borromeo Senior Information Officer Elaine T. Nasi Communication Development Officer LiliAnne Clarisse T. Cariaga Publication Circulation Officer Jester John M. Junio Media Production Specialist Mark Anthony C. Buenaventura Creative Arts Specialist Ma. Karmela B. Dizon Secretary B LEAGUE PUBLISHING COMPANY, INC. Helen Grace B. Hernane Editor in Chief Agnes S. Escasa Art Director Patricia Marie B. Catriz Associate Editor Novie Rose O. NuñeZ Editorial Assistant Kate Marsielle C. Badilla Graphic Artist Daniel Soriano Photographer In cooperation with the MWSS RO Regulation Areas through: Ivan Bernard T. Samson Head Technical Assistant Patricia Paula A. Seriritan (ALA) Ma. Victoria M. Villarba (CSRA) Justine Irish C. Ignacio (FRA) Ronald G. Valdez (TRA) Technical Assistants Sharlene Ann G. Lomibao Precious Ann Zina Celedonio Nacilla Makeup Artists Ella A. Alapad Hairstylist
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, cons ectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.. aliquip ex LOREM IPSUM DOLOR SIT AMET LOREM IPSUM DOLOR SIT AMET
Propelling Progress for Purpose with Advocacy, Innovation and Devotion. MWSS RO
Propelling Progress for Purpose with Advocacy, Innovation and Devotion. MWSS RO
MWSS RO MWSS REGULATORY OFFICE 3rd Floor, Engineering Building, MWSS Complex Katipunan Road, Blara, Diliman, Quezon City 1105 [email protected] ro.mwss.gov.ph facebook.com/MWSS.RO @mwssro Administration and Legal Affairs [email protected] Trunkline: 3435-8898 to 99 Direct Line: 345-8902 Office of the Chief Regulator [email protected] Trunkline: 3435-8900 Direct Line: 8926-9352 Technical Regulation Area [email protected] Trunkline: 3435-8904 Direct Line: 8925-6619 Financial Regulation Area [email protected] Trunkline: 3435-8901 Direct Line: 3426-3226 Customer Service Regualtion Area [email protected] Trunkline: 3435-8903 Direct Line: 8925-6619