_THE PULSE - ISSUE 35 (1)

THE PULSE
Issue 35

DIABETES AND What's Inside?
FAMILY
CICELY MCDONELL
By:  Dr. Nicola Okech COLLEGE OF HEALTH
SCIENCES GRADUATION
14th November is marked as the World Diabetes 2019
Day globally, every year. The aim of this day is to
sensitize the world as to the measures that IDF 79 students graduated this year 
(International Diabetes Federation) has taken in
creating global awareness on diabetes. This RETIREES' RECOGNITION
particular day also happens to be the birthday of PARTY 2019
Sir Fredrick Banting, who along with Charles
Best, discovered insulin back in 1922. TNH celebrates 5 retiring staff members

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The theme for this year’s World Diabetes Early diagnosis and treatment is paramount
Day is the Family and Diabetes. It aims at to preventing and/or delaying onset of
creating awareness on the impact that complications related to diabetes. These
diabetes has on the family and support complications include blindness, lower limb
network of the individual living with amputations, kidney failure, strokes or heart
diabetes. It also aims to promote the role attacks.
that this support network plays in the
management, care, prevention and Many cases of type 2 diabetes may be
education of people living with diabetes. prevented by adopting a healthy lifestyle
which encompasses a healthy diet and
It is important that family members are regular exercise. A healthy diet includes
aware of the signs and symptoms that limiting caloric intake, replacing saturated
characterize diabetes and also evaluate their with unsaturated fats, increasing dietary
own risks for developing diabetes. These fiber and avoiding tobacco use as well as
signs and symptoms include fatigue, weight limiting alcohol intake. Exercise should
loss, increased thirst and increased consist of both aerobic and resistance
frequency of urination. It has been training 3 to 5 times a week for 30 to 45
established that 4 out of 5 parents with a minutes each. These measures may be taken
family member with diabetes have a difficult up as the family so as to encourage
time identifying the signs and symptoms of consistency and help the affected individual
diabetes while 1 of 3 will not be able to spot feel supported.
them at all.
A healthy diet includes limiting caloric intake, replacing
Symptoms of type 2 diabetes are often saturated with unsaturated fats, increasing dietary fiber
milder and non-specific when compared to and avoiding tobacco use as well as limiting alcohol
those of type 1 diabetes. Bearing in mind intake.
that type 2 diabetes forms 90% of all forms
of diabetes and one in two people with Up to 51% of people living with diabetes
diabetes globally remains undiagnosed. have felt that the diagnosis has put a strain
on the family while 2 out of 5 patients had
It also aims to promote the role that this support network anxiety upon diagnosis or felt that they
plays in the management, care, prevention and would be a burden to their families.
education of people living with diabetes.

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Only one in four families have access to Up to 51% of people living with diabetes have felt that
diabetes education programs. To this end, the diagnosis has put a strain on the family while 2 out of
education and ongoing support should be 5 patients had anxiety upon diagnosis or felt that they
available to patients and their families, would be a burden to their families.
regular and good quality medications should
be accessible and affordable so as to help
families cope with the diagnosis.

Health care providers should be
knowledgeable and skilled so as to help
individuals and their families manage
diabetes. Government bodies should also
endeavor to enhance access to quality
diabetes care and treatments.

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CUSTOMER Team Ambassadors
SERVICE TRAINING Team Phoenix

By:  Jackline Kinyua - Human Resource Team Path Finders
Team Eagle
In line with the Hospital training policy and
in the spirit of improving customer
experience, The Human Resources
Department organized for a Customer
Service Training. The Objective of the
training were:
    

To Improve communication skills.
 

Reduce workplace conflicts

Enhance healthcare service delivery
  

Understand the customer
complaints/pain points as opportunities
for improvement and establishment of
good rapport with customers
 
Improving employee commitment and
understanding of the customer
    
PAer'tchaenikveyodu'fcuakteubryethceupsattoiemnt er service
challenges and obligations
      
Determination of areas of improvement
by participants

The training ran for a period of two months
from 9th September 2019 to 19th November
2019 training a total of 512 staff in all cadres.

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RETIREES' Hanninglon Kamau ( middle) receiving her certificate of
RECOGNITION service from Ag. CEO Dr. Christopher Abeid (Right) & Ag.
PARTY 2019 HR Director Dr. Dorcas Kiai (left)

By:  Sussy Wawira - Human Resource James Kipketer (middle) receiving his certificate of service
from Ag. CEO Dr. Christopher Abeid (Right) & Ag. HR
On 16th November 2019, five members of Director Dr. Dorcas Kiai (left)
staff who attained retirement age as per The
Hospital policy were hosted to a party at David Kiplagat (middle) receiving his certificate of service
Safari Park Hotel to celebrate their from Ag. CEO Dr. Christopher Abeid (Right) & Ag. HR
accomplishment as well as wish them well in Director Dr. Dorcas Kiai (left)
their future endeavors.  The tenure of service
for the five retirees ranged between 3 years
to 39 years.

The colorful event held in their honour in
the presence of their immediate family
members and colleagues was graced by Ag.
Chief Executive Officer, Dr. Christopher
Abeid, MD.  In his speech, the Ag. CEO
recognized the retirees on an individual level
and thanked them for their hard work and
dedicated services to the Hospital.

In hAe'rthasnpk eyoeuc' hca,ketbhyetheApagt.ienHt uman Resources
Director, Dr. Dorcas Kiai, noted that it was
time for the retirees to stop working for
others and start working for themselves. She
also thanked them for their loyalty and
efforts in building the Nairobi Hospital
Brand.

We wish them A Happy Retirement!

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Joseph Gatere (middle) receiving his certificate of service L-R; Unit Managers Esther Kigera, Maggy Muoki, Esther
from Ag. CEO Dr. Christopher Abeid (Right) & Ag. HR Makanga & Polly Mubangi in attendance
Director Dr. Dorcas Kiai (left)

L-R; Maria Muthai (Internal Audit), Maryanne Wahito Some of the attendees share a moment during the party.
(M&CS) & Jacqueline Kedera (M&CS) in attendance

A 'thank you' cake by the patient

The retiring team accompanied by Ag. CEO & Ag. HR The attendees having a good time on the dance floor
Director take part in a cake cutting ceremony

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CICELY McDONELL COLLEGE OF
HEALTH SCIENCES GRADUATION 2019

In pictures

L-R; Chief Guest Prof. Faith Nguru, DVC Daystar University Chief Guest Prof. Faith Nguru, DVC Daystar University
accompanied by former Board Chairman Joseph Kigwe & delivers her speech and congratulates the graduating
Former Vicechair Coutts Otolo students

Some of the graduating students during the procession L-R; Ag. CEO & former Board Chairman Joseph Kigwe as
A 'thank you' cake by the patient they awarded one of the graduating students.

Candle lighting moment for nurses as they recited the Chief Guest, Board of Management, Senior Management
nurses' pledge Team and College faculty share a moment during the
ceremony

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CRITICAL CARE SYMPOSIUM 2019

In pictures

Dr. Soki conducting a presentation on Septic Shock Dr. Eric Murunga doing a presentation on Drug Induced
Liver Injury

Dr. Okioma engaging the panel with a question Dr. Correia responding to a query from the audience

Attending team share a moment during the symposium Attendees participating during the symposium

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THE NAIROBI HOSPITAL NEW STAFF

Welcome to The Nairobi Hospital; the leading healthcare provider in East and
Central Africa!

NAME JOB TITLE

Gitau Virginia Njeri Medical Officer

Malomba Jairus Oluoch Radiographer

Ngochoch Judith Pharmaceutical Technologist

Nguchu Vincent Wanjohi Internal Auditor

Gikonyo Pamela Wamucii Front Office Assistant

Gumbo Pascal Plumber

Lusega Peter Shiamalla Driver

Rasugu Emmaculate Akinyi Human Resources Officer

Kosgey Peter Kibet Head Chef

Mutuku Sarah Nelima Pharmaceutical Technologist

Murgor Mellany Jemutai Medical Officer

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THE FISTULA speech, he expressed this as a good victory as the
CHALLENGE GOLF reason for playing on that day was to support a
TOURNAMENT 2019 worthy cause.

By: Tom Simba - M&CS First lady Margaret Kenyatta presents a trophy to Tom Simba,
Head Marketing & Customer Service who emerged the overall
On the 29th November 2019, The Fistula
Golf Tournament took place at the Karen winner.
Country Club. The aim was to raise funds
that will be used to meet the cost of
reconstructive surgery for women with
Obstetric Fistula. The Nairobi Hospital will
continue supporting worthy causes
especially those that support the vulnerable
in our society. Tom Simba, Head of
Marketing & Customer Service emerged the
overall winner for this tournament. In his

THE NAIROBI HOSPITAL STARS

In pictures

St. Francis team appreciate one of their own for promoting team work and continuous delivery of exemplary customer experience to
clients. Thank you Sn. Grabriel Mugo for being a star

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POSITIVE FEEDBACK

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BIRTH NOTIFICATION

It is with joy that we announce the following 
newborns. We wish all the families well as 
they celebrate their new bundles of joy:

Baby Afrika Hawi Asiko Onyango,
daughter of David Ochola, Finance
Department

Baby Prudence Waithera, Daughter of
Rachael Waweru, Nursing Division

Baby Bellamy Kiepchomba, son of Lizah
Miriti, Nursing Division

Baby Zailah Wanjiru Kamau, daughter of
Martin Mwangi, Warwick Outpatient
Centre

DEATH NOTIFICATION

Unfortunately,  in  the  midst  of  all  the
activities  at  the  Hospital,  we  are  mourning
the demise of :

Mrs. Elizabeth Syombua Mwanzia, Mother to
Christine Mwanzia, Nursing Division

Mr. Jectone Aluoch, Father to Moses
Horrace Wagga, Catering Department

Mrs. Hannah Owiti, Mother to Bertha Owiti,
Nursing Division

Mrs. Esther Wairimu Nganga, Mother to
Mary Wanjiru Macharia, Nursing Division

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October 2019 trivia question

What's your fondest Christmas memory as a child?

I cherish Christmas in the rural areas when I used to get excited when given Kshs. 10
we were young. We would hide Mandazi in for Christmas. This would be enough for
the flower garden. Once we run out of Christmas lunch in the nearest shopping
mandazi in the kitchen 2 to 3 days later, we centre. It was far; approximately 2km away
would collect the hidden ones and eat from home. But who cares, I felt like a
them. guru.

Everlyne kiage Jane Shibtuse
Nursing Division Marketing & Customer Service

As a small girl, I knew that a new outfit was My fondest Christmas memory was  that
a must have. This was commonly  polka which we would smear our parents houses
dotted Cinderella  dress, or as we would with  the best mud. We would also prepare
commonly refer to them as 'nguo ya drawings relevant to this season and use
gorofa'. We would then have an annual them to decorate the house. This was really
family gathering during this time. The fun. This  time was also exciting because
chapati’s cooked in the whole village would 'nguo ya christmas' would be bought. How
define everything only God knows. about  the rice, chapati and
ingokho? Waaaa,    vindu vichejanga!
Virginiah Waruingi
Finance Department ChN. Merceline Mbelesia
Nursing Division

In my culture, circumcision marks a rite of passage for boys and happens during Christmas
season. I remember taking a shower at 5 am along the river after circumcision and then wearing
a Kaunda suit.

Clifford Ombasa
Marketing & Customer Service