Hotel Information

INFORMATION & RESORT SERVICES

www.supalaiphuket.com

On behalf of the management and entire staffs, may I extend a very warm
welcome to the
Supalai Scenic Bay Resort & Spa, Phuket.

It is indeed a privilege and pleasure to have you staying with us and I very
much hope that you will have a present and enjoyable at our resort.

The Pano Restaurant is serving an International and exotic Asian cuisine with
the fabulous choice of menus, the Zooth bar and Pool bar is makes it an ideal
place to hang out and relax. The best place with good food and enjoy with the
best panoramic ocean view. I trust that you will have excellent experience
dining with us.

Our activities are complimentary provided on daily basis, such as kayaking,
table tennis, pool table, fitness center equipment as well as a Shuttle bus to
the Phuket town and a Shuttle boat to Naka Yai Island etc.

For more attraction activities such as Phi Phi Island, Phang Nga bay, rafting ,
Scuba diving or adventure ATV tour all information are available at Front
Desk Please dial 600-603 and please refer to our room directory for
information on our other facilities.

Further to the above information and to make your stay a memorable one,
Should you have any queries or special requests, please feel free to contact
myself or our Guest Service Agent who will be delighted to assist you at all
time.

I look forward to welcome you personally and once again thank you for
chosen to stay at the Supalai Scenic Bay Resort & Spa.

You’re sincerely,

Chokdee Chunpoon

General Manager

GUEST DIRECTORY

Welcome to Supalai Scenic Bay Resort & Spa,Phuket

Supalai Scenic Bay Resort and Spa Team are available to assist you at
any time!

We are pleased that you have chosen our hotel for your stay and offer
thefollowing amenities and services:If you requireany assistance
orservice which is not listed, please do not hesitate to contact
reception.

Baby cots / Crib
Baby cots are available upon request free of charge and subject to
availability, please contact our Guest Service at extension No. 0.

Babysitting
Babysitting is available by appointment, through our Guest Service. To
ensure a baby sitter is available and to avoid any disappointment, kindly
make reservation at least 24 hours in advance.

Breakfast
Breakfast is served daily from 06:30 am. Until 10.30 am. At Pano
Restaurant, located at 2nd Floor, below the hotel lobby.

Bottled Water
Bottled water is available in room 24 hours per day.

Coffee/Tea Makers
A coffee maker and supplies are available in your room with
complimentary.

Complimentary Toiletries and Amenities
For your convenience, complimentary toiletries such as toothbrush,
toothpaste, sewing kits, soap, shampoo and shower caps etc. are available
inside amenities box in room with complimentary.

We alsohave additional blankets,pillows, towels, facecloths for theguest
room, electrical adapters,phone adaptors, extra lighting, seating,clothes
hangers, irons, ironing boards,etc. and similaritems available atno
additional costduring Guest Service hours.If you needanything just
contactus at Frontdesk, please dial telephone number 601,602

GUEST DIRECTORY

Credit cards
We gladly accept MasterCard, Visa, Diners Club and American Express.

Drinking Water
Itis not safeto drink thewater from thefaucet in yourroom. 2
purifiedbottles of drinking water are available in your room with our
compliment.

Electric Outlets
Allelectric outlets inyour room areoff when yourroom card isnot inserted
in the control box. Ifyou would likean additional cardso that youmay
charge any appliances, please ask at Guest Service.

Emergencies Fire and Medical
For any emergency, please dial number 0 immediately, to inform Guest
Service
For additional fire safety information, please refer to information posted
on the back of the room door.

Exercises Rooms
Open daily 07.00 am. – 07.00 pm. Located upper swimming pool area.

Guest Service
Guest Service is open 24 hours a day, Dial 0 to contact Guest Service
from your room.

Hair Dryers
Every room is provided hairdryer available at bathroom, please do not
expose the hairdryer to any water source.

Safe Deposit Boxes
It is not recommended to leave valuables in you room and the hotel
assumes no liability for valuablenotleftforsafekeeping. You may
storeyour valuables byusing the safeprovided in yourroom and
followingthe instruction

HOTEL FACILITIES

Sundaree Spa Located on Ground Level
Operation Hours: 09.00 am to 07.00 pm
Three separatetreatment room Spaoffers revitalizing bodyhealing,
pampering aromatic massages, privateflowery Jacuzzi, andhealth
consultation. Each certified therapistwill monitor your body balance
while treating you in each course to assure that you will walk out with
your new rejuvenated self.

Swimming Pool Located on Ground Level
Operation Hours: 09.00 am to 07.00 pm
Two swimming pools, swim up bar and panoramic view of Phang Nga bay
Pool towels are provided at pool bar.

Exercises Room Located on Ground Level
Operation Hours: 07.00 am to 07.00 pm
Two exercise rooms with modern equipments such as Treadmill, Exercise
Bikes and Cross Trainer are situated next to the pool.

Tour Desk Located on Lobby Level
Operation Hours: 08.00 am to 04.00 pm
Sightseeing in andaround Phuket, hoteland airlines reservationscan be
providedby professional tour operator.

Gift Shop Located on Lobby Level
Operation Hours: 08.30 am to 10.00 pm
Ao Po shop offers wide range of merchandise including gift, souvenir,
post card, beach toy and snacks.

Internet Access, High Speed
High Speed internet access is available in all rooms and public areas are
with compliments.
You mayaccess this serviceby QR codeto connecting. Obtainhelp by
contacting:Front Desk

Iron and Ironing Board
An iron and ironing board obtained free of charge by contacting Guest
Service Dial No. 0

HOTEL FACILITIES

Key cards.
Your keycard is electronically encodedand for yoursecurity, the
roomnumber is not indicated on the card. Should you lose your card,
please inform Guest Service immediately. A new card will then be issued
for you, while the old one will be cancelled automatically. On the day of
your departure the card will work until 12.00 noon. Should you wish to
use your room after this time, please contact Guest Service.

Luggage Assistance and storage
Luggage Assistance is available 24 hours a day by contacting bellboy, dial
number 604. Luggage storage is available by contacting bell service.

Maintenance.
Should you experience any problems in your room during your stay,
please contact our Guest Service to assistance.

Pets.
Pets are not allowed in the hotel premises.

Photocopy and Fax Service
Photo copy and Fax service is available 24 hours per day by contacting
reception. The hotel fax number is +66 (0)76 302 300. There is no charge
to receive a fax. Charges may apply please contact reception.

Recreational Facilities
Kayaking Operation Hours 10.00 am to 05.00 pm.
(Depends on weather conditions)

Reservations
For reservations at Supalai Scenic Bay Resort & Spa:
Dial Guest Service for assistance
Dial reservation no.66+76 302302 ext.605
Or go online to www.supaliphuket.com

Local Time.
Phuket, Thailand is GMT+ 7 hours.

Local Attractions

Hotel Location Distance Time Taken

Phuket Fantasea Show Kamala Beach 26 Km. 35 Mins.

Central Festival Phuket-Shopping Centre Phuket Town 26 Km. 35 Mins.

Chalong Temple Chalong Bay 30 Km. 45 Mins.

Ancient Building (Chino-Portuguese Style) Phuket Town 28 Km. 40 Mins.

Patong Beach-Night life Patong Beach 35 Km. 50 Mins.

Bang-Pae Water Fall Paklok 10 Km. 15 Mins.

Thalang Museum Thalang 16 Km. 20 Mins.

HOTEL FACILITIES

Restaurants.

Pano Restaurant
Located on Lower-Level
Operation Hours: 06.30 am to 11.00 pm
Serves quality breakfast buffet (06.30 – 10.30 hrs), healthy lunch and
fine dinner. The chef creates an arrayof International andAsian
cuisines byaccentuating fresh fruitsand vegetable, imported meat

and selectedseafood with localherbs and spices.Variety of choiceswill
fit theneed and palate of everyone. Not to mention the best panoramic
bay view day and night.

Sand & Sea Restaurant
Located at beachfront
Operation Hours: 11.00 am to 07.00 pm
Set on the beach, serving charcoal grilled meat, seafood and vegetable
with relaxing ambience. Guests can come and sip tropical cocktails, enjoy
easy dinner and sweet, and chit chat until the night falls.

Zooth Bar
Located on Lobby Level
Operation Hours: 10.00 am to 12.00 am (Last Order 11.00 pm)
A place to hang out and chill. The most delectable snack, homemade
cocktails and fine wines are pre-selected to ensure the guest’s desire.

Pool Bar
Located at swimming pool
Operation Hours: 10.00 am to 07.00 pm
Sit back and relax after your swim with our delightful snacks and
beverages.

Banqueting and Conference
There is a full array of facilities available for the business guest, ranging
from meeting hall. Fully meeting roomIT facilities, equipment
andexcellent atmosphere. Combining itsexotic location with the richness
anda wide varietyof cuisines, thehotel can serveup themed events.

Swimming Pool
The swimming pool is located at the ground level and is open from 09.00
am. to 07.00 pm.

HOTEL FACILITIES

Telephone Dialing Instructions
Telephone Information

601 Front Desk
604 Bell Captain
606 Room Service
602 Tour Desk

Emergency or Medical Assistance
Press 0
Room to Room Call
Press Room Number

Local Call
Please contact Front Desk .

Wake-Up Service
Dial No. 601 to contact the operator to schedule a wake-up call

Did You Enjoy Your Stay?
Your comments are very important to us. Please tell us how we can
improve the quality of our service. Take a moment to complete a survey
in our questionnaire, please scan QR code at Front desk to satisfaction
questionnaire.

For further information regarding phone rates, please contact Front
Desk

แจ้งพือทราบ

๑.โรงแรมจะรับผิดชอบต่อทรัพย์สินของผู้เข้าพัก
กรณีเกิดความสญหายหรือเสียหายดังนี
๑.๑การสญหายหรือเสียหายเกิดขึนในโรงแรม
๑.๒หากทรัพย์สินทีสญหายหรือเสียหายตาม
ข้อ๑.๑เปนประเภทเงินทอง ธนบัตรตัวเงินอัญมณี
หรือของมีค่าอืนๆโรงแรมจะรับผิดชอบไม่เกิน
5,000.- บาท
เว้นแต่ผู้เข้าพักจะได้ฝากและแจงราคาแห่งทรัพย์
นันไว้กับโรงแรม

๒.โรงแรมขอสงวนสิทธิในความรับผิดชอบหาก
ความสญหายหรือเสิยหายดังกล่าวเกิดขึนเพราะ
เหตุดังต่อไปนี
๒.๑เหตุสุดวิสัย
๒.๒เหตุแห่งสภาพของทรัพย์สินนันๆ
๒.๓เปนความผิดของผู้เข้าพักบริวารหรือบุคคลท
ผู้เข้าพักให้การต้อนรับ

จึงเรียนมาเพือทราบ
ทีมผู้บรืหารโรงแรมศุภาลัยซีนิคเบย์รีสอร์ทแอนด์
สปา

DISCLAIMER NOTICE

Please be advised that in accordance with the governing
rules and regulations of the Kingdom of Thailand, the
liability of this hotel for loss and damage to property is
limited under the Section 675 of Thai Civil and
Commercial Code:
Notice Section 675:

1) The hotel will only hold responsible of the damage or
loss of guest belongings in case of,
1.1Damage of loss which occurs in the resort.
1.2If the loss or damage in no.1.1 are bank notes,
traveler cheque, bonds, shares.
Jewelry or other valuables of a similar nature the hotel’s
liability will be limited to a maximum amount of Baht
5,000. -, with the sole exception that the quest has
deposited with the resort and declared the value of the
same

2) The resort will not hold responsible if the loss or
damage occurs because of :
2.1 Unforeseen circumstance;
2.2 The condition of such asset; and
2.3 Fault of guest of his/ her accompanying guests.

Sincerely yours
Managements Supalai Scenic Bay, Resort and Spa, Team.

Thailand Do’s

Do say “Sawasdee Krab “for men or “Sawasdee Ka
“for women when greeting Thai people.

Do greet out instead of shaking hands press the
palms of your hands in a pray-like gesture called
“Wai “

Generally, a younger person should “Wai “and
older person, who will then return it.

Do use “Khun” as the honorific title before a
person’s first name.

Do dress appropriately when visiting temples and
religious sites.

Do respect all Buddha images and always treat any
image of a Buddha and Buddhist monks with
extreme respect.

Do always ask for permission before taking
pictures of anyone.

Do avoid kissing or hugging in public.

Do remove shoes before entering a Thai home.

Do try to learn a couple of Thai words and
phrases.

Thailand Don’ts!

Don’t express negative options about the King
or any member of the Royal Family, Thai people
ham utmost respect of the Thai monarchy. The
King is very highly regarded, almost universally,
as evidenced by his pictures display everywhere.

Don’t point anything or anyone with your feet,
hold doors open with your feet, point your feet
to the Buddha images and or touch monks.

Don’t get involved with drugs. Penalties are very
severe from ten years up to the death penalty of
trafficking.

Don’t touch a Thai person on the head.